2002 GMC Suburban

Recalls

1 recall names the 2002 GMC Suburban. Newest first.

• Structure

  Mar 7, 2003NHTSA 03V0940003,674 vehicles

  Certain pickup truck, van, and MINI van conversions equipped with southern comfort built running boards that contain certain courtesy lights manufactured by american technology components, inc. these units contain a courtesy light or lights that might overheat when the wire harness IS exposed to excessive moisture and road salt.

  Risk and remedy

  Risk

  This overheating condition can cause the running board to melt or cause a fire.

  Remedy

  Dealers will replace the wiring harness on these running boards. owner notification began march 7, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact southern comfort at 1-800-745-6096.

  Full recall details →

Owner complaints

What owners report most

1. Tires3
2. Fuel system, gasoline2
3. Air bags1
4. Electrical system1
5. Power train1
6. Service brakes1

Latest complaints

• Oct 4, 2014IA145,000 mi
  Service brakes

  The brakes failed as I was approaching a stop sign. the brake lines were badly rusted, much worse than would be expected. this could have been very serious had it happened at a greater speed! *tr

• Aug 28, 2006PA69,000 mi
  Electrical system › Ignition · Fuel system, gasoline › Delivery › Fuel pump

  Dt*: the contact stated the vehicle had a power failure while driving 5 mph. The ignition would not restart. The vehicle was towed to the service dealer who determined there was an ignition problem. on the second visit, the independent repair shop diagnosed the vehicle with a fuel pump problem. the manufacturer was notified and advised the contact to take the vehicle back to the service dealer.

• Nov 4, 2005TX75,000 mi
  Fuel system, gasoline › Delivery › Fuel pump

  Dt: the contact stated the vehicle stalled while driving. he was able to restart the vehicle and drove it to the dealership. the fuel gauge worked improperly. the dealership said the stalling problem was caused by a fuel pump failure. the fuel pump has been replaced. *ak updated 05/23/06. *Jb

• Oct 17, 2005IL
  Power train › Automatic transmission
  Dt: contact owns a 2002 GMC suburban. While driving and changing gears, and when putting it in reverse it sounds like the engine IS falling out. While changing gears its like a big thud. When changing from park to reverse it sounds like it IS coming apart. When turning the car into neutral…

  Dt: contact owns a 2002 GMC suburban. While driving and changing gears, and when putting it in reverse it sounds like the engine IS falling out. While changing gears its like a big thud. When changing from park to reverse it sounds like it IS coming apart. When turning the car into neutral red light stays on, and that has never happened before. The contact will take the vehicle to the dealership to be checked. also, the contact smelled a burning odor. *ak

• Nov 16, 2004ILCrash1 injury
  Air bags › Frontal

  The airbag failed to deploy when the consumers wife hit a bus at 40 mph. This resulted in a concussion. *ak *sc *jb

• Jan 28, 2004TX
  Tires › Temporary/emergency spare tire · Tires › Tread/belt

  While traveling at any speed front end vibrated. Consumer inspected vehicle, and determined front tires were unevenly worn. *Ak

• Jan 28, 2004TX24,000 mi
  Tires › Tread/belt

  With less than 24,000 miles on 2002 chevrolet suburban, there IS extremely abnormal wear on treads of front tires in particular. Large, deep and uneven indentations on the tread, especially front inside of tires. *Ak

Defect investigations

NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.

• Parking brake failure

  DP05009Opened Dec 20, 2005Closed May 31, 2006

  Odi's review of complaint data received since the close of ea04-011 revealed no indication that the investigation should be re-opened.more details can be found in the federal register notice enclosed in the dp05-009 public file.odi reserves the right to reopen the investigation in the future should conditions warrant.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11010544This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
• 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
• 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
• 11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
• 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
• 11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
• 10252735This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
• 10252163XM Audio Traffic And Travel Link Availability And Operation.
• 10251890This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
• 10250775This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
• 10249590This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
• 10249579This PI bulletin advises the technician on the proper way to install the pistons in an engine.
• 10249011This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
• 10248444Vehicle Recalls
• 10247681Information On Requests To Add OnStar Bluetooth Option.
• 10247552This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
• 10246952Programming And Activation Of Replacement OnStar Modules.
• 10246951Programming And Activation Of Replacement OnStar Modules.
• 10246631Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules
• 10245951Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
• 10245950Canadian Customers Unable To Place Calls In The United States
• 10244274This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
• 10244201This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
• 10242843The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
• 10242262This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
• 10235802This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
• 10235799This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
• 10235713This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S. Only).
• 10234141This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
• 10234110This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
• 10232287This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
• 10232136This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
• 10228888This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
• 10227056This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
• 10225615This service bulletin provides information on Module Harvesting.
• 10224820This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
• 10222839This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.
• 10222796This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
• 10220319This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.
• 10219266This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.

Every GMC Suburban model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.