2024 Grand Design Reflection
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Grand Design › Reflection › 2024
These records cover every 2024 Grand Design Reflection. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2024 Grand Design Reflection. Newest first.
Grand Design RV, LLC (Grand Design) is recalling certain 2024-2027 Reflection fifth wheel recreational trailers. The auto detect solar controller may select a 24 volt output when the electrical system is designed for 12 volts. The incorrect voltage may damage the 7-way bulkhead power center and other circuits.
Risk and remedy
Risk
While damage to the power center increases the risk of a fire, damage to the electrical system may cause the trailer brakes or exterior lightings to fail, increasing the risk of a crash.
Remedy
An over-the-air (OTA) software update will be released. Lighting will be inspected and repaired as necessary, free of charge. Owner notification letters are expected to be mailed November 16, 2026. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910068.
Grand Design RV, LLC (Grand Design) is recalling certain 2024 Reflection travel trailers. The electrical wiring may be missing over current circuit protection.
Risk and remedy
Risk
Wiring without circuit protection may become damaged and short circuit, increasing the risk of a fire.
Remedy
Dealers will install a 50-amp breaker, free of charge. Owner notification letters were mailed July 24, 2024. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910044.
Grand Design RV, LLC (Grand Design) is recalling certain 2024 Reflection travel trailers. The electrical plug blade openings (narrow hot blade and wider neutral blade) may be reversed on one of the two receptacle outlet faces, which can cause outlet failure.
Risk and remedy
Risk
Electrical outlet failure can increase the risk of a fire.
Remedy
Dealers will replace the incorrect receptacles, free of charge. Owner notification letters were mailed January 5, 2024. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910041.
Owner complaints
7 complaints
What owners report most
Latest complaints
- Tires › Pressure monitoring and regulating systems · Wheels
Fifth wheel was purchased with a tire monitoring system included. It has not worked since we purchased it 8-19-2024. We have taken it twice to the dealer, Blue Compass and it still doesn't work. I am told the problem is they put the wrong sensors in the tires. Lippert and Grand Design are fighting…
Fifth wheel was purchased with a tire monitoring system included. It has not worked since we purchased it 8-19-2024. We have taken it twice to the dealer, Blue Compass and it still doesn't work. I am told the problem is they put the wrong sensors in the tires. Lippert and Grand Design are fighting about who's fault it is all while it still doesn't work. Not having the tire sensor/monitoring system working has created a safety issues for us. We have no idea if the tires get hot, start to lose air, all of which could happen without the system working correctly. That creates a safety issue because the camper is a fifth wheel 35' long weighing 12,000 lbs. I am reporting this because I have no where else to turn, the manufacture and camper company refuse to take care of the problem.
- Structure › Frame and members
The contact owns a 2024 Grand Design Reflection RV. The contact stated that while attempting to raise the RV, the RV failed to raise up or level as designed. The RV was taken to a local dealer where it was diagnosed, and the contact was advised that the frame was bent because of a manufacturer's…
The contact owns a 2024 Grand Design Reflection RV. The contact stated that while attempting to raise the RV, the RV failed to raise up or level as designed. The RV was taken to a local dealer where it was diagnosed, and the contact was advised that the frame was bent because of a manufacturer's defect, and that further diagnosis was required to determine the cause of the failure. The RV was not repaired. The manufacturer was notified of the failure.
- Service brakes
Trailer is equipped with the Lippert ABS brake system. During final review of issues covered by warranty at the Dealer (General RV in Birch Run MI) the dealer recommended a wheel bearing re grease which I agreed to. During this procedure the left rear brakes were noted as totally worn out and the…
Trailer is equipped with the Lippert ABS brake system. During final review of issues covered by warranty at the Dealer (General RV in Birch Run MI) the dealer recommended a wheel bearing re grease which I agreed to. During this procedure the left rear brakes were noted as totally worn out and the brake drum had a significant crack due to excessive heat from the dragging brake. This trailer has approx. 8000 mi of towing. As of now root cause has not been determined but if I had not opted for the wheel bearing grease service the problem would not have been discovered. Failure of the cracked drum could have caused wheel lockup and led to a loss of control. There was no indication of a problem when driving
- Suspension · Unknown or other
The entire rear section/walls of the camper have lifted and separated from the main frame. A licensed RV specialist has inspected the unit, and determined the main frame has severe issues and the unit should not be used or moved. There were several warning signs brought to the attention of Grand…
The entire rear section/walls of the camper have lifted and separated from the main frame. A licensed RV specialist has inspected the unit, and determined the main frame has severe issues and the unit should not be used or moved. There were several warning signs brought to the attention of Grand Design but they dismissed it as being within 'tolerance'. I'm a licensed contractor of 39 years and proved to them there is a major issue, but even their own service response technician dismissed it as being in 'tolerance'. Now it has turned into a catastrophic failure. I demanded Grand Design come and take it away. I let them know it has major failure and is a safety hazard, they sent a driver to tow it back to their factory, I even let the driver know it should not be towed because the entire body at the rear has separated from the frame and could detach causing further risk to him and others. They didn't care, and away it went. Mine isn't the only one. There are several other I found out about that the body was detaching from the frame.
- Suspension
Took delivery of this new 2024 on [XXX], 2024. There has been a know problem with the rear stabilizing jacks being installed too long. Lippert is the manufacture of the jacks and their specifications require that the rear jacks be at least 7" from the ground in travel mode. Mine measure 3-5" from…
Took delivery of this new 2024 on [XXX], 2024. There has been a know problem with the rear stabilizing jacks being installed too long. Lippert is the manufacture of the jacks and their specifications require that the rear jacks be at least 7" from the ground in travel mode. Mine measure 3-5" from the ground when attached to the truck and level. This creates a a dangerous issue if a jack strikes the ground during travel and comes loose. It was conveyed to me that Grand Design made changes to this by installing a shorter rear jack system beginning in March of this year which did not happen on this unit. This is the correspondence with the dealer that I purchased from when I inquired about the potential jack issue prior to the sale. .................. We just spoke with our Reflection Rep and he says that Lippert has taken care of the jack issues and there shouldn't be anything for you to worry about concerning them. If you have any other questions in the meantime, let me know! Thanks, Jordan Land INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Structure › Body
Each trailer must have rear impact guards (bumpers) or other devices that prevent another vehicle from riding underneath. https://csa.fmcsa.dot.gov › MyFiles 5.1.9 Rear-End Protection (393.86) - CSA Compliance, Safety My trailer does not have a rear bumper.
- Electrical system
The camper does not have a GFCI receptacle within the camper. It does have a GFCI breaker. Unfortunately, the GFCI breaker is not easily accessible because you have to remove a couch before you can access the breaker. That does not follow ANSI code.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10248644Attic Vents and solar ports on affected units may prematurely crack allowing for water infiltration. TSB 23-003. Issued December 29th, 2023. PDF attached .
Every Grand Design Reflection model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.