2010 Harley-Davidson Flhtcutg
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Harley-Davidson › Flhtcutg › 2010
These records cover every 2010 Harley-Davidson Flhtcutg. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2010 Harley-Davidson Flhtcutg. Newest first.
Harley-davidson IS recalling certain model year 2009-2012 touring, cvo touring and trike vehicles manufactured from june 6, 2008, through september 16, 2011. See the above list for the models included in the recall. The rear brake light switch may be exposed to excessive heat from the exhaust system.
Risk and remedy
Risk
The excessive heat may cause the switch to not activate the brake lamp or activate the brake lamp when no brake IS applied and/or cause a brake fluid leak at the brake light switch, affecting rear brake performance. Either condition may increase the risk of a crash.
Remedy
Harley-davidson will notify owners, and dealers will a install a rear brake light switch kit, free of charge. the safety recall IS expected to begin during october 31, 2011. owners may contact harley-davidson at 1-414-343-4056.
Harley-davidson IS recalling certain model year 2009 and 2010 touring family motorcycles, including cvo touring and trike products, manufactured from june 6, 2008 through november 19, 2009. the front fuel tank mounts may distort in reaction to severe frame damage from a frontal collision. this condition may cause a fuel leak at the weld of the front…
Risk and remedy
Risk
A fuel leak in the presence of an ignition source may result in a fire, which could lead to injury or death to the rider.
Remedy
Dealers will install a left and right brace, which are intended to reduce front mount distortion during certain crash conditions. this repair will be performed free of charge. the safety recall began on december 11, 2009. owners may contact harley-davidson at 1-414-343-4056.
Owner complaints
9 complaints1 involved a crash5 injuries
What owners report most
Latest complaints
- Structure › Body
One of the bolts holding the floorboard sheared off causing it to collapse. This happened when I placed my weight on the floorboard. If this had occurred when driving at speed (30 to 70 mph) I would have sustained serious injury or resulted in my death. I have researched this and discovered this is…
One of the bolts holding the floorboard sheared off causing it to collapse. This happened when I placed my weight on the floorboard. If this had occurred when driving at speed (30 to 70 mph) I would have sustained serious injury or resulted in my death. I have researched this and discovered this is a common occurrence as noted on motorcycle forums. This raises the question how many cyclists have lost their lives or been injured when the foot support fails and results in the loss of control of the motorcycle. There was no indication the bolt was going to fail.
- Engine
Vehicle engine and exhaust produces excessive heat which I burned my pants on and the heat IS overwhelming . I talked to HD and they will not admit there IS a problem and want to brush it under the rug. please help this IS a major incident burn just waiting to happen. *tr
- Engine and engine cooling
Excessive heat from exhaust system causes severe burns to underside of right thigh, knee and calf. painful blistering of the skin in many places on rider's right leg from heat, (not from contact with heated or hot components) while wearing long jeans or other riding gear. burns are severe, which…
Excessive heat from exhaust system causes severe burns to underside of right thigh, knee and calf. painful blistering of the skin in many places on rider's right leg from heat, (not from contact with heated or hot components) while wearing long jeans or other riding gear. burns are severe, which makes riding impossible while burns are present (running risk of infection as well as increasing number of and severity of burns). scarring has occured. this has happened on several occasions. *tt
- Engine and engine cooling
Extreme high heat from the exhaust system, causing burns to rider and passenger right legs.
- Unknown or other
The motorcycle has run very hot from the day I bought it 5/10/2011. every time I had service, I complained about the heat from the pipes. I stopped at a HD dealer in alexandria, la on 9/17/2010, and asked them to check the bike. I was told at installation the pipes had been installed with no…
The motorcycle has run very hot from the day I bought it 5/10/2011. every time I had service, I complained about the heat from the pipes. I stopped at a HD dealer in alexandria, la on 9/17/2010, and asked them to check the bike. I was told at installation the pipes had been installed with no remap or high flow filter. I was charged $413.57 to install the needed filter and downloaded a new remap. I left about 5:30 p.m. To return to madison, ms. the only stops were at gas stations to fill up. the vents on the fairings were wide open. I rode with my legs up from the pedals but could feel my right leg getting uncomfortably hot. when I reached my destination, I pulled up my pant leg. I saw my right calf was blistered from the excessive heat from the pipes. (I have a picture of my blistered leg.) I called HD headquarters and they said I should take it to a dealer for service. the local dealer was not cooperative when I called to talk to the service department. they said the trikes run hot . april 2011, I went to wildcat HD in london, ky because they have a trike dynamometer. they tested the bike and it showed it ran a few degrees above acceptable limits. HD headquarters refused to pay for any modifications to the bike. it cost me $1470 to install power dual headpipes and a super tuner as well as the cost of the diagnostic test on the dynamometer. this IS the first time since I bought the trike that it has been a comfortable ride without excessive heat coming from the pipes. it IS still under warranty yet, harley davidson doesn't consider this to be covered by the warranty. I have looked at the web pages at hdforums.com and found this to be a common complaint with other trike owners. they have received no help from HD headquarters. I feel this IS a safety issue that harley davidson needs to address and fix.
- Service brakes, hydraulic
I was in a accident do to the brakes on my 2010 harley trike not being able to stop. On 6-5-10 I rear ended a ford explorer at 50 mph. After locking up the front brakes, the rear brakes didn't lock up or help stop much at all. I complained about them squealing, and them not able to stop like they…
I was in a accident do to the brakes on my 2010 harley trike not being able to stop. On 6-5-10 I rear ended a ford explorer at 50 mph. After locking up the front brakes, the rear brakes didn't lock up or help stop much at all. I complained about them squealing, and them not able to stop like they should ,but I never had to stop like I needed to that day.. It IS totally impossible to lock up the rear brakes or to stop hard with the rear brakes. After having the brakes looked at 6 times at least and two dealers doing what they could, including replacing the pads with new stock pads. Still not happy I had them replaced with lyndall brakes. They stopped the squealing but didn't seem to help with the stopping but didn't hurt anything either. I called H.D. About this problem but they made it seem like I was the only one with any problems and didn't hear from them after. My injuries consisted of 4 broken ribs, torn meniscus in my knee that needs to be scoped out, I had prior hip pain but because of the accident I need a hip replacement 15-20 years sooner. Fractured a bone off in my spine but they said were it was wasn't in a spot that needed surgery. Road rash on both arms. Had to have a tattoo redone. My back, lower back, hip and rt foot was bruised badly. Three months off of work, 17,000 damage to bike, and 18,000 damage to myself. I just got my bike back 10-8-10 I knew at the time of the accident I had plenty of distance. I always said I just couldn't stop. It was said that I must have been following to close. I remembered the front brake locking up and pushing as hard as I could on the rear pedal. I knew for 3-5 sec. I was going to hit the trucks bumper. 10-8-10 I picked the bike up and on the way home I knew something was wrong with the rear brakes. Long story short on my way back to the dealer I had to stop fast and once again couldn't stop. I know for a fact my accident was due to the rear brake system not being big enough to stop the trike. *tr
- Electrical system
I have a harley davidson tri glide ultra classic that while my wife and I were riding, the left side suddenly a had a tremendous drag I believed caused by the reverse coming on while going down the road at around 55 miles per hour. we were thrown into the on coming traffic just missing a pickup…
I have a harley davidson tri glide ultra classic that while my wife and I were riding, the left side suddenly a had a tremendous drag I believed caused by the reverse coming on while going down the road at around 55 miles per hour. we were thrown into the on coming traffic just missing a pickup and went down into the ditch just missing a large culvert. My wife was thrown off and received many broken bones and bruises. she will be in the hospital for 6 weeks and then many months of teraphy. I was able to stay on and only received a little back pain. We were both very lucky not to be killed. harley has a big problem that need attention before someone IS killed. *Tr
- Engine and engine cooling › Exhaust system
Excessive heat coming from the exhaust burns leg when riding even though I'm riding with jeans on. *Tr
- Electrical system · Fuel system, other
I own a 2009 harley davidson custom classic trike. This bike IS equipped with electronic throttle control (so called fly by wire) on march 18 while riding in medina county in ohio at 50 mph the etc had some form of failure and the throttle cut the rpm to less than 1000 and the bike abruptly slowed…
I own a 2009 harley davidson custom classic trike. This bike IS equipped with electronic throttle control (so called fly by wire) on march 18 while riding in medina county in ohio at 50 mph the etc had some form of failure and the throttle cut the rpm to less than 1000 and the bike abruptly slowed to a crawl. I was able to pull off the roadway shut down the bike and after five minutes restart and the throttle worked as designed. I road the bike to century harley davidson and they advised I had a code which verified the etc had malfunctioned. They advised they are not sure what IS wrong but they reported this IS an ongoing problem with the h d etc. I am scheduled to have the system checked and repaired on march 29, 2010. I was advised the bike IS safe to ride as IS. on march 21, the exact same thing occurred. My concern IS that if I were riding on the interstate in the middle lane, in heavy traffic and this happens I would be a sitting duck and could be killed. I believe harley davidson IS well aware of this problem but IS doing nothing to get the word out and to fix the problem. *Tr
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Sudden Brake Failure - Motorcycle
The Office of Defects Investigation (ODI) opened this investigation in July 2016 based on forty-three (43) Vehicle Owner Questionnaires (VOQ).During the course of this investigation ODI received a total of 145 VOQs related to the alleged defect on the subject motorcycles.Owners allege they experience a sudden and…
The Office of Defects Investigation (ODI) opened this investigation in July 2016 based on forty-three (43) Vehicle Owner Questionnaires (VOQ).During the course of this investigation ODI received a total of 145 VOQs related to the alleged defect on the subject motorcycles.Owners allege they experience a sudden and complete loss of brakes on one or both wheels.To better understand the cause of the braking issue on the subject motorcycles, ODI requested NHTSA's Vehicle Research and Test Center (VRTC) conduct inspections and testing of affected vehicle braking systems.Through its work, VRTC determined that deposits were forming on the valves in the Hydraulic Control Unit (HCU) of the Antilock Braking System (ABS). These deposits could prevent the proper function of the HCU and render the brakes ineffective.To understand why deposits were forming in the HCU, Harley Davidson completed an analysis of the Dow 460 brake fluid used as original equipment on the subject motorcycles and determined that it had stability issues if left in the brake system for an extended period of time.Harley Davidson found that if a brake fluid flush was not conducted as outlined in the owner?s manual for the motorcycles, and was left in the system for a period of time beyond their recommendation; deposits could form in the HCU.Through further testing, Harley Davidson identified an alternate, commercially available, brake fluid that did not have the same stability issues as the original fluid and could stop the proliferation of any current brake system deposits.ODI sent Information Request (IR) letters to Harley Davidson and Dow Chemical (the supplier of the brake fluid on the subject motorcycles) to collect information about the subject bikes and the alleged defect.Harley Davidson responded in full on Sept 30, 2016 and Dow responded with a confidential submission on October 25, 2017.ODI analyzed the information contained in both IR responses and concluded that motorcycles manufactured during Model Years (MY) 2008, 2009, 2010, and 2011 were failing at a rate greater than their peers.Based on this analysis and the brake fluid study conducted by Harley Davidson, a group of motorcycles was identified that were potentially affected by the instability of the original brake fluid.2008 marked the introduction of ABS on Harley Davidson motorcycles and a change in the Dow 460 brake fluid used in the 2012 MY vehicles provided the bases for the scope of the affected population.With recall action 18V-076 taken by Harley Davidson this investigation is closed as further use of agency resources does not appear to be warranted.The ODI reports cited above can be reviewed at: https://www.nhtsa.gov/ using the complaint identification numbers attached to this resume.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11008736SERVICE BULLETIN M1555 (REV E): BATTERY WARRANTY GUIDELINES. PURPOSE: Revision E. Added: Added procedures for the DCA-8000 E Battery Tester.* Updated: All sections. This bulletin informs the dealership network that Harley-Davidson has provided guidelines for battery warranty.
- 11007544SERVICE BULLETIN M1490 (V 24.8.8): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). Version 24.8.8. Release Date: Week of August 5, 2024. New Features for Harley-Davidson vehicles: Advanced Module Replace for 2021 and later Revolution Max; 2023 and later CVO Touring; and 2024 Street Glide (FLHX), Road Glide (FLTRX). New Features for LiveWire vehicles: Updated calibrations for 2024 S2DM EV1/ EV6; 2024 S2MH EV1; and 2024 S2DM, S2MH. Changes: Added Hand Control Module (HCM) (Part No. 71500522A and 71500536A) for reflash support.
- 11005514GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1158: OIL FILTER PACKAGING AND CASE QUANTITY UPDATE. PURPOSE: To inform dealerships that Harley-Davidson has made updates to oil filters including new part numbers, packaging design, and bulk case quantity changes.
- 11001293SERVICE BULLETIN M1490 (V 24.6.4): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: Revision. This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). Version 24.6.4. Release Date: Week of May 1, 2024. New Features for LiveWire S2DM and S2MH, 2024 Revolution Max, and 2024 Touring.
- 10254115SERVICE BULLETIN M1612 (REV A): MILWAUKEE-EIGHT AND TWIN CAM TRANSMISSION GEAR PACKS. Purpose: Revision. Update: Notes for Table 3 and 4. * Updated: Part Numbers. This bulletin informs dealers that all: Twin Cam gear packs on CVO, Dyna, Police, Softail, Touring & Trike models and Milwaukee-Eight gear packs on CVO, Police, Softail, Touring & Trike models ordered after December 04, 2023 will not come with the shift drum, forks, shafts and related hardware. Models Affected: 2006-2017 Twin Cams: Dyna models 2007-2016 Twin Cams: CVO, Police, Touring and Trike models 2007-2017 Twin Cams: Softail models 2017-2024 Milwaukee-Eight: CVO, Police, Touring and Trike models 2018-2024 Milwaukee-Eight: Softail models
- 10248401GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1146: 68193-95 BULB WEDGE, FENDER TIP LAMP. Purpose: To inform dealers of an issue with the bulb wire terminals not being to specification. The light bulbs were used in numerous front and rear fender tip light assemblies for domestic and international applications.
- 10248398SERVICE BULLETIN M1612: MILWAUKEE-EIGHT AND TWIN CAM TRANSMISSION GEAR PACKS. Purpose: This bulletin informs dealers that all: Twin Cam gear packs on CVO, Dyna, Police, Softail, Touring & Trike models and Milwaukee-Eight gear packs on CVO, Police, Softail, Touring & Trike models ordered after December 04, 2023 will not come with the shift drum, forks, shafts and related hardware. Note: Resubmission is a correction to Selected Products Section of Transaction ID 24MC44619, NHTSA ID 10248397. Models Affected by M1612 to include only: 2006-2017 Twin Cams: Dyna models 2007-2016 Twin Cams: CVO, Police, Touring and Trike models 2007-2017 Twin Cams: Softail models 2017-2024 Milwaukee-Eight: CVO, Police, Touring and Trike models 2018-2024 Milwaukee-Eight: Softail models
- 10248397SERVICE BULLETIN M1612: MILWAUKEE-EIGHT AND TWIN CAM TRANSMISSION GEAR PACKS. Purpose: This bulletin informs dealers that all: Twin Cam gear packs on CVO, Dyna, Police, Softail, Touring & Trike models and Milwaukee-Eight gear packs on CVO, Police, Softail, Touring & Trike models ordered after December 04, 2023 will not come with the shift drum, forks, shafts and related hardware.
- 10193480The purpose of this service bulletin is to communicate updates and corrections to certain 2008-2016 service literature.
- 10179446GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1100: TWIN CAM LONGBLOCK & WARRANTY ENGINE - PROGRAM UPDATES. PURPOSE: To inform dealers of certain twin cam longblock and twin cam warranty engines are no longer supported. Instead, shortblocks should be ordered where applicable.
- 10172226SERVICE BULLETIN M1508: 2009-2020 TRIKE PLATFORM - REVERSE MOTOR. PURPOSE: To inform dealers of a running change for the new reverse motor (Part No. 83388-09C) for Trike models. As of January 28, 2020 all Trike platform vehicles will be manufactured using the new reverse motor. The new reverse motor will be used to replace reverse motor assemblies (Part No. 83388-09, 83388-09A,83388-09B) that have failed diagnostics. Refer to Table 2. This motor contains several improvements for better motor durability.
- 10139399TECH ARTICLE TA0023: TA0023: Crankshaft Rod Bearing. Purpose: Technicians have been falsely identifying connecting rod bearings as failed due to a perception of resistance as the rods are rotated. The clearance of the Twin Cam and Milwaukee-Eight crank pin bearings are maintained to a very tight range. This optimizes performance and maintains low mechanical noise in operation. The connecting rod bore can also distort slightly in operation due to stress relaxation. As a result, bearing clearance decreases due to the contact zone broadening and the load being distributed over more rollers. The combination of a bore being slightly out of round and reduced bearing clearance can result in varying degrees of resistance through the range of motion. Axial clearance is also tightly controlled for proper alignment. For these reasons, zones of resistance can be found when the connecting rods are rotated by hand through their range of motion. Resistance during rod motion, by itself, is not an indication of a performance or durability concern.
- 10124218SERVICE BULLETIN M1458: 2009 - 2018 TRIKE - SERVICE MANUAL SUPPLEMENT UPDATE. The purpose of this bulletin is to communicate updates to thereverse motor inoperative diagnostic procedure in the service manual supplement. A high percentage of reverse motors that have been returned are in good condition. The belief is that the 150 A circuit breaker is tripped, and not fully reset. This is causing the technician to replace good parts that they believe are faulty.
- 10057021Harley davidson: information provided regarding the discontinuation of accessory tri glide 14 spoke mirror chrome wheel immediately, for certain motorcycles, due to chain disruption supply. Model 2009-15 flhxxx, flhtcutg.
Every Harley-Davidson Flhtcutg model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.