2022 Honda Civic
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Honda › Civic › 2022
These records cover every 2022 Honda Civic. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2022 Honda Civic. Newest first.
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic…
Risk and remedy
Risk
Air bags that deploy unintentionally during a crash increase the risk of injury.
Remedy
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive…
Risk and remedy
Risk
Difficulty steering can increase the risk of a crash.
Remedy
Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger…
Risk and remedy
Risk
An air bag that deploys unintentionally during a crash can increase the risk of injury.
Remedy
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
Honda (American Honda Motor Co.) is recalling certain 2022-2024 Civic 4-door and Civic 5-door vehicles that received a replacement power steering rack as part of a service repair. The steering rack may have been incorrectly assembled, which can allow the tire to chafe against the lower suspension or tie rod end, possibly resulting in tire damage.
Risk and remedy
Risk
A damaged tire can fail and increase the risk of a crash or injury.
Remedy
Dealers will inspect and replace the electric power steering rack, as necessary, free of charge. Owner letters were mailed January 16, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is YFW.
Owner complaints
886 complaints34 involved a crash3 involved a fire19 injuries
What owners report most
Latest complaints
- Steering
The contact owns a 2022 Honda Civic. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 23V704000 (Steering); however, the failure occurred a year after the recall repair. While driving at approximately 45-70 MPH, the steering wheel was sticking. The vehicle…
The contact owns a 2022 Honda Civic. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 23V704000 (Steering); however, the failure occurred a year after the recall repair. While driving at approximately 45-70 MPH, the steering wheel was sticking. The vehicle was taken to the dealer, who determined that the rack and pinion needed to be replaced. The manufacturer was notified of the failure by email. The failure mileage was approximately 84,300.
- Steering · Wheels
My 2022 Honda Civic Sport is affected by NHTSA Safety Recall 24V-744 (Honda Campaign SJS) for the steering gear. On SXXX, an authorized dealership (Honda City Chicago) officially diagnosed my vehicle with an "INTERNAL FAILURE CAUSING A KNOCKING TYPE OF SOUND" within the steering rack assembly…
My 2022 Honda Civic Sport is affected by NHTSA Safety Recall 24V-744 (Honda Campaign SJS) for the steering gear. On SXXX, an authorized dealership (Honda City Chicago) officially diagnosed my vehicle with an "INTERNAL FAILURE CAUSING A KNOCKING TYPE OF SOUND" within the steering rack assembly, indicating it requires a complete replacement estimated at $4,680.27. Despite having an open recall for this exact steering gear defect, Honda Corporate (Case Manager [XXX], Case #XXX) formally denied covering the repair, falsely claiming that the problem is not covered and that the vehicle is out of warranty. The vehicle experiences a permanent knocking noise when turning the steering wheel from a stop. This defect has caused severe, uneven, and premature wear on all 4 tires (Walmart purchase less than a year old), completely destroying them and making the vehicle lose alignment immediately after service. Honda is refusing to perform the mandatory safety recall repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Steering
Sticky steering has returned after the safety recall repair. The steering intermittently sticks and requires extra effort to turn, mostly at highway speeds after driving for a while. No warning lights or messages come on. This is the same defect covered by safety recall 24V744 (Honda bulletin…
Sticky steering has returned after the safety recall repair. The steering intermittently sticks and requires extra effort to turn, mostly at highway speeds after driving for a while. No warning lights or messages come on. This is the same defect covered by safety recall 24V744 (Honda bulletin 24-119), and the recall repair (worm gear spring kit and grease) was performed at a Honda dealer in July 2025. The symptom has since come back. The vehicle was taken back to the same Honda dealer. The technician test drove it and could not duplicate the condition, found no codes, and found the wiring to the EPS motor OK. The dealer still recommended replacing the complete EPS steering gearbox under Honda Service Bulletin 23-037, which describes this exact condition (steering effort complaint at moderate/highway speeds with no warning light or stored code). The dealer says there is no warranty coverage and quoted about $2,275 plus tax. A goodwill request has been sent to American Honda and a case was opened with Honda customer service; no decision yet. Safety risk: the car is driven daily by a young driver, and a sudden increase in steering effort at highway speed could cause a lane departure or overcorrection. The recall remedy does not appear to have fixed the defect on this vehicle. The steering gearbox is still installed and available for inspection.
- Visibility/wiper
While stopped at a stoplight, the rear windshield shattered for no apparent reason.
- Service brakes · Suspension
2 Issues. 1) Only a few weeks after purchase there were defective stabilizer link bushings. They removed them and gave the car back to me while they waited for the part to come in. This part did not come in for several months maybe even a year so I was driving with defective suspension that…
2 Issues. 1) Only a few weeks after purchase there were defective stabilizer link bushings. They removed them and gave the car back to me while they waited for the part to come in. This part did not come in for several months maybe even a year so I was driving with defective suspension that entire time. The part came in and the vehicle was fixed. That was the first safety issue. 2) A brake light came on stating performance issues and I needed to take it to the dealer. I found out there is a bulletin about this problem and Honda is investigating. This problem effects the brakes so that's a very serious safety issue. The vehicle isn't even 4 years old and the problem started about 3 months after purchase so this is another safety issue I have been driving with. It started as intermittent and the dealer said it did not store a code. Until recently. They repaired the part and the light came back on so it seems like this problem needs further investigation and without resolution makes me concerned for my safety.
- Steering
There is a recall on the power steering box, Honda attempted repairing, but the issue was not resolved. Honda is now requesting I purchase a new power steering rack and will not replace the faulty one on recall.
- Steering
The contact owns a 2022 Honda Civic. The contact stated that while driving at higher speeds and turning the steering wheel, the steering wheel was sticky and failed to return to the center. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering), and the vehicle was taken…
The contact owns a 2022 Honda Civic. The contact stated that while driving at higher speeds and turning the steering wheel, the steering wheel was sticky and failed to return to the center. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering), and the vehicle was taken to the dealer, where it was inspected and determined that no repair was needed despite the failure. The contact stated that the failure progressively worsened and occurred while driving at various speeds. The dealer was notified of the failure and informed the contact that the repair was not covered under the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000.
- Structure › Body · Unknown or other
The mechanical backup keys on my "key fobs" do not work. When the key fob battery failed on 8/12/26 due to a dead key fob 2032 battery or a loose connection in the fob, I was locked out of my car with no ability to unlock the car. This happened in a garage, however it could happen again on the…
The mechanical backup keys on my "key fobs" do not work. When the key fob battery failed on 8/12/26 due to a dead key fob 2032 battery or a loose connection in the fob, I was locked out of my car with no ability to unlock the car. This happened in a garage, however it could happen again on the road or a highway and I would be left stranded with no way to get into my vehicle. When I was able to get the fob working again with new battery, I went to the dealer -San Francisco Honda -and two service representatives confirmed that the vehicle's manual mechanical emergency override fails to unlock the driver's door despite giving an internal "click." They refuse to fix it because the car is out of its general 36 month warranty. They stated I need to pay approximately $300 for the issue to be diagnosed, and then I would have to pay an unknown amount for the repair. I believe this issue has existed since I purchased the car and it should be handled as a safety defect under warranty.
- Steering · Suspension · Unknown or other
My 2022 Honda Civic has developed an intermittent sticky steering condition. The steering wheel becomes difficult to turn around the center position and requires additional force before it moves normally again. This occurs during normal driving and makes it difficult to maintain smooth and…
My 2022 Honda Civic has developed an intermittent sticky steering condition. The steering wheel becomes difficult to turn around the center position and requires additional force before it moves normally again. This occurs during normal driving and makes it difficult to maintain smooth and predictable control of the vehicle. I am concerned that this could increase the risk of losing control, especially if an emergency steering correction is needed. In addition, I hear a knocking/tapping noise coming from the front of the vehicle whenever I turn the steering wheel at low speeds. The vehicle has never been involved in any accident, collision, or steering-related damage. There are no warning lights displayed. The problem developed during normal use and has become repeatable. The vehicle has not yet been diagnosed by a Honda dealership, but based on the symptoms and numerous similar owner reports involving 2022 Honda Civics, I believe this may be related to a defect in the steering system. I am submitting this complaint because I believe this is a potential safety issue and request that NHTSA investigate.
- Steering
My EPS Gearbox failed and resulted in swelling of the worm wheel when heated. This led to a steering rack assembly failure. All parts can be inspected upon request. At any point, I could've lost control of the steering of my vehicle and hurt myself or others. Honda inspected my vehicle. This…
My EPS Gearbox failed and resulted in swelling of the worm wheel when heated. This led to a steering rack assembly failure. All parts can be inspected upon request. At any point, I could've lost control of the steering of my vehicle and hurt myself or others. Honda inspected my vehicle. This problem has been confirmed to me by my Honda dealership. I started having my wheel "stick" or increase resistance to steering in April of 2026 and had it inspected in June 2026. I've been denied any warranty from Honda. According to Honda, the "EPS Gearbox" was repaired in November 2024. That's only 15 months from the day the incident was noticed by me in April of 2026. I strongly believe the car was assembled incorrectly by Honda and that I am entitled to the safety recall of the parts on my vehicle. No service this far has been completed on the vehicle.
- Unknown or other
Hello I have a complaint about my clear coat coming off in certain areas. The hood of my car has water spots that will not come off and the passenger side has what looks like rock damage all up and down the side which is actually my clear coat coming off. This car is not that old and this should…
Hello I have a complaint about my clear coat coming off in certain areas. The hood of my car has water spots that will not come off and the passenger side has what looks like rock damage all up and down the side which is actually my clear coat coming off. This car is not that old and this should not be happening. I am at 37 thousand 800 miles and have to drive around in an otherwise perfect condition car. I take good care of my cars and I am very unhappy this is happening. I should not have to repair for any of this to be fixed as this is not my fault. I would appreciate any info on how Honda can make this issue better or resolved.
- Steering
The contact owns a 2022 Honda Civic. The contact stated that while driving at an undisclosed speed, the vehicle intermittently experienced increased steering effort, described as sticky steering. The vehicle was taken to an independent mechanic; however, the failure could not be duplicated. The…
The contact owns a 2022 Honda Civic. The contact stated that while driving at an undisclosed speed, the vehicle intermittently experienced increased steering effort, described as sticky steering. The vehicle was taken to an independent mechanic; however, the failure could not be duplicated. The dealer was contacted, but the vehicle was not diagnosed or repaired. The contact associated the failure with NHTSA Action Number: PE23005 (Steering). The manufacturer was not notified of the failure. The approximate failure mileage was 5,100.
- Forward collision avoidance › Adaptive cruise control · Vehicle speed control
Ever since I purchased my brand new vehicle in 2021, I have had a recurring issue where the cruise control will randomly turn off, with no warnings or alerts showing on the dash, and will not allow the cruise to be set again until I have either turned off the vehicle or my speed has decreased down…
Ever since I purchased my brand new vehicle in 2021, I have had a recurring issue where the cruise control will randomly turn off, with no warnings or alerts showing on the dash, and will not allow the cruise to be set again until I have either turned off the vehicle or my speed has decreased down into the single digits. The vehicle has been seen multiple times by the local Honda dealership with no success on getting this issue to stop. The dealership has been able to reproduce the issue and has said it was due to a software update but even after updating the software, the issue persists. I am asking for this issue to be escalated as I use this vehicle to commute 90 miles to work each day and almost every other day, I get the same issue with the cruise control turning off during my drive. There is not a set location that it turns off at. There is not a certain amount of miles it will turn off at. It is always random. Weather is not a factor either. I am extremely upset that I continue to have this issue and the issue has yet to be resolved 5 years later. Please let me know what options I have.
- Steering
The contact owns a 2022 Honda Civic. The contact stated that while turning in either direction the steering wheel had experienced jerking and sticking. The vehcile was taken to the local dealer who diagnosed that the steering rack needed to be replaced. The vehicle was not yet repaired. The…
The contact owns a 2022 Honda Civic. The contact stated that while turning in either direction the steering wheel had experienced jerking and sticking. The vehcile was taken to the local dealer who diagnosed that the steering rack needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact indicated that the vehicle was previously inspected per the NHTSA Campaign Number: 24V744000(STEERING). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 23,000.
- Steering
Steering wheel makes clicking noise and becomes difficult when making small adjustments . After holding the steering wheel steady for a few seconds, there is increased resistance when trying to turn from the center position. Once the resistance is overcome, the steering suddenly moves more than…
Steering wheel makes clicking noise and becomes difficult when making small adjustments . After holding the steering wheel steady for a few seconds, there is increased resistance when trying to turn from the center position. Once the resistance is overcome, the steering suddenly moves more than expected, which can cause overcorrection. In addition, there is a clicking, light ticking, or binding sound when turning the steering wheel.down
- Visibility/wiper
Sunroof glass suddenly shattered while driving with no impact. Very scary and Honda said it could be thousands to fix it. They say this has never happened before at their dealership and they've never heard of it happening.
- Steering
The contact owns a 2022 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering). The contact requested to be removed from the recall distribution list. The local dealer was contacted, and the recall repair was performed. The manufacturer was made aware of the issue. The contact did not experience a failure.
- Forward collision avoidance › Adaptive cruise control · Vehicle speed control
Issue happens whenever I use adaptive Cruise control for any extended period of time. Typically occurs in less than an hour. The vehicle will be in active cruise mode and then the cruise control will suddenly shutoff and a few beeps are heard. I am unable to reactivate cruise control until I perform a key cycle at which point the cruise can be activated again.
- Unknown or other
To whom it may concern at NHTSA, I am filing a formal complaint regarding a critical technical discrepancy in Honda’s manufacturing records that is preventing essential safety diagnostics and maintenance for my vehicle. Vehicle Details: • VIN: [XXX] • Model: 2022 Honda Civic Touring (11th…
To whom it may concern at NHTSA, I am filing a formal complaint regarding a critical technical discrepancy in Honda’s manufacturing records that is preventing essential safety diagnostics and maintenance for my vehicle. Vehicle Details: • VIN: [XXX] • Model: 2022 Honda Civic Touring (11th Generation) • Manufacturing Plant: Honda of Canada Mfg. The Issue: According to the NHTSA Part 565 submittal (which I have verified), this specific VIN is registered with an L15B7 engine (normally associated with the 10th Gen Civic). My vehicle physically carries this engine, and it is documented in my official registration. However, when I take the vehicle to the Authorized Honda Distributor (Nile Trading & Engineering) for service, their Honda Diagnostic System (HDS) fails to establish a connection with the vehicle’s ECU. The system identifies a "Software/Model Year Mismatch" because the global HDS software expects an L15CA engine for all 2022 models, while my car carries the L15B7 as per the manufacturer's early 2022 production records. Lack of Cooperation from Honda: I have contacted American Honda Motor Co. (Case #XXX) multiple times to request a technical solution or a software patch to allow the local dealer to access the car’s systems. Despite the clear evidence of a manufacturing record anomaly: 1.American Honda has been completely uncooperative, refusing to escalate the issue to their engineering team in Canada. 2.They have formally closed my case, stating they "operate independently" and cannot assist with vehicles outside their immediate region, even though the error originates from their own manufacturing database. Safety Risk: Due to this "Diagnostic Lock," I am unable to: • Perform critical safety recalls. • Update vehicle software/firmware. • Diagnose potential engine or safety system failures. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Lane departure › Warning · Steering · Suspension
I am reporting a severe steering safety defect on my 2022 Honda Civic that matches the symptoms of NHTSA Campaign Number 24V-744 and Honda TSB 23-037.At highway speeds (40–70 mph), the steering wheel "sticks" or "notches" in the center position. To make small lane adjustments, I must apply…
I am reporting a severe steering safety defect on my 2022 Honda Civic that matches the symptoms of NHTSA Campaign Number 24V-744 and Honda TSB 23-037.At highway speeds (40–70 mph), the steering wheel "sticks" or "notches" in the center position. To make small lane adjustments, I must apply significant force to "break" the wheel loose. This causes the car to jerk or overcorrect, creating a high risk of a collision. Additionally, there is a metallic clicking/knocking noise coming from the steering rack during low-speed maneuvers.I have contacted Honda Corporate, but they denied a repair because my specific VIN has not yet been uploaded to the 24V-744 recall database, despite the vehicle exhibiting the exact manufacturing defect (swollen worm gear/high friction) described in the recall. The vehicle has approximately 62,000 miles and the issue has been persistent since 40,000 miles.I am requesting that NHTSA investigate why my production batch is excluded from the current recall despite having an identical steering gearbox failure that renders the vehicle unsafe to drive.
- Air bags · Seat belts
The contact's son owns a 2022 Honda Civic. The contact stated that while her son was driving at a moderate speed through city traffic, the vehicle drove over a pothole and the front and rear passenger’s side air bags deployed. The contact's son had not suffered any injuries; however, the front…
The contact's son owns a 2022 Honda Civic. The contact stated that while her son was driving at a moderate speed through city traffic, the vehicle drove over a pothole and the front and rear passenger’s side air bags deployed. The contact's son had not suffered any injuries; however, the front passenger’s side seat belt was damaged. Despite the air bag deployment, the vehicle was still drivable. The vehicle was taken to a dealer and the contact was repeatedly informed by various employees that they could not guarantee that any repair performed to the air bags would fix the vehicle. The manufacturer was not notified of the failure. The insurance company referred the contact to the NHTSA to file a complaint. Upon investigation, the contact discovered NHTSA Campaign Number: 24V064000 (Air Bags); and associated the failure with the recall. The vehicle was not repaired. The failure mileage was approximately 82,000.
- Lane departure › Assist · Vehicle speed control
Cruise control suddenly stopped working along with 5 warnings on dash which indicated to take vehicle to Dealer. This occured out of the blue, at 80,000 miles, with no prior indication of a problem and after a steering recall about months ago in August. Dealer says the power steering rack motor…
Cruise control suddenly stopped working along with 5 warnings on dash which indicated to take vehicle to Dealer. This occured out of the blue, at 80,000 miles, with no prior indication of a problem and after a steering recall about months ago in August. Dealer says the power steering rack motor and plugs have melted. They claimed they had no idea how. Dealer wants approx. $10K to fix, wants me to replace the Steering rack and motor along with entire Wiring harness. this Assembly is about 3 inches from the muffler and a flimsy small heat guard. There are no signs of a fire, this is an overheating issue caused by poor engineering.
- Forward collision avoidance › Adaptive cruise control · Steering
Recall repair completed 6/13/2025 (steering related recall) A steering recall repair was completed on 6/13/20025 on my vehicle. The steering felt normal for approximately one week then began sticking again and has progressively worsened. The steering now binds and physically "grabs" 100% of the…
Recall repair completed 6/13/2025 (steering related recall) A steering recall repair was completed on 6/13/20025 on my vehicle. The steering felt normal for approximately one week then began sticking again and has progressively worsened. The steering now binds and physically "grabs" 100% of the time. While navigating through curves, the steering wheel remains in the turned position and does not return smoothly to center. When attempting to correct, the steering overcorrects due to the binding sensation. This has resulted in at least two near-collision events. The vehicle is driven approximately 70 highway miles daily, creating a significant safety concern. No steering warning lights are illuminated. Additionally, adaptive cruise control also intermittently stops working while driving and will not re-engage until the ignition is turned off and restarted. When attempting to re-engage, the system emits three beeps and will not activate. The vehicle was evaluated at an authorized Honda dealership on 3/2/2026. The dealer stated they could not reproduce the steering or adaptive cruise control issue. A brake switch circuit code (C0041-14) and condensation in a taillight assembly were noted, and taillight replacement was suggested before further diagnosis. However, the steering binding continues during normal operation. An aftermarket lighting module (installed by a prior owner years ago) was noted. However, the vehicle has been serviced, and a 21-point inspection performed several times, of which revealed no issues with either the taillight or the installed lighting. The vehicle did have steering issues before the recall repair and had every symptom that was stated in the recall. After the repair there were no issues for at least a week, even with the aftermarket component being present, and then the malfunction returned and worsened as time went on. This condition poses a serious safety risk. The vehicle is available for inspection.
- Exterior lighting
Driver side Daytime Running light now working on a 2022 model.
- Engine · Fuel/propulsion system · Service brakes
The 2022 Honda Civic (Sport) with approx. 13,000 miles had been driving fine for the previous 10 minutes, on and off the highway, when I was almost home and on a more residential 25-30mph road. All of a sudden all of the warning lights went off on the dashboard at once, so I went to brake to slow…
The 2022 Honda Civic (Sport) with approx. 13,000 miles had been driving fine for the previous 10 minutes, on and off the highway, when I was almost home and on a more residential 25-30mph road. All of a sudden all of the warning lights went off on the dashboard at once, so I went to brake to slow down and pull over. But the brakes were completely failing - the pedal would just hit the back of the foot well. The emergency brake is electronic, so that wouldn't work either. I was lucky to be immediately next to a grocery store parking lot, so I roll into that. As soon as I make the turn flames began shooting out from under the hood, reaching maybe 6" up the windshield. This is only 5 or 6 seconds after the warning lights had started, and it was clear that the fire inside of the engine bay was substantial. I managed to coast to the back of the parking lot, away from other cars and people, and found a curb "island" that I could run into in order to stop the vehicle. I effectively crashed the car, and at this point the flames had increased. I ran out of the vehicle and shouted for people to call 911. Within a minute the entire front half of the car was engulfed in 10+ foot flames. The fire department showed up a minute later and put out the fire, and after only maybe 3 minutes maximum the only things left in the car were metal and wires. The dashboard was entirely gone, seats were just their metal frames, etc. If the door had been jammed I would have burned alive.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Momentary Increased Steering Effort
On November 29, 2023, the Office of Defects Investigation (ODI) opened this Engineering Analysis (EA23003) to assess allegations of momentary increase in steering effort in model years (MY) 2022-2023 Honda Civic, 2023MY Honda CR-V, and 2023MY Acura Integra vehicles (subject vehicles). The complaints received by ODI…
On November 29, 2023, the Office of Defects Investigation (ODI) opened this Engineering Analysis (EA23003) to assess allegations of momentary increase in steering effort in model years (MY) 2022-2023 Honda Civic, 2023MY Honda CR-V, and 2023MY Acura Integra vehicles (subject vehicles). The complaints received by ODI alleged that the subject vehicles experienced a momentary increase in required steering effort (described as “sticky steering”) occurring mostly at highway speeds after driving for an extended amount of time; these complaints could not be duplicated during dealer service technicians’ quick test drives. The complaints had been received over the previous two years with most occurring with low vehicle mileage. The steering gear of these vehicles is aided by an electrical power assist unit. This power assist unit inputs force on the steering rack via a worm gear and worm wheel assembly. During PE23005, Honda stated this condition of momentary increase in steering effort occurs due to two factors within this power assist unit. First, during manufacturing, the steering worm wheel goes through annealing and component conditioning processes. These processes cause internal stress and strain within the steering worm wheel. This strain is slowly released over the first few months of the vehicle life. Over time, the released strain causes deformation of the teeth on the worm wheel, causing the worm gear to catch on the worm wheel. This catching results in the driver’s momentary increased steering effort. Second, the manufacturing process did not guarantee consistent grease application and, therefore, some subject vehicles received insufficient grease which contributed to the momentary increase in steering effort. During EA23003, ODI further analyzed the potential safety related consequences of the momentary increase in steering effort. NHTSA’s Vehicle Research and Test Center (VRTC) duplicated the allegations of increased steering effort. In addition, VRTC discovered the steering worm wheel and worm gear tended to push grease out of the meshing area, resulting in large amounts of grease resting on top of the worm wheel. Information Request responses collected and reviewed by ODI showed Honda had also discovered this additional root cause during NHTSA’s EA. In addition, Honda discovered the preload of the worm wheel gear spring was set too high, increasing the gear slide load and resulting in higher friction and increased torque fluctuation when steering. The number of consumer complaints made to ODI continued to increase with the expansion of scope from the PE to the EA. Additionally, during EA23003, ODI received ten complaints alleging a crash, in addition to the 13 complaints ODI had received as of the time it opened EA23003. In total, 23 crashes have been reported to ODI due to this alleged defect. On October 3, 2024, Honda filed NHTSA Recall No. 24V-744 to address this defect. The recall will provide consumers with a new steering worm wheel gear spring with a decreased load. Additionally, dealerships will add additional grease and relocate any grease sitting on top of the worm wheel back into the meshing area. The scope of this recall includes all Honda vehicles that were manufactured with this specific improperly produced steering worm wheel and spring. In view of the recall action being taken by Honda, ODI is closing EA23003. NHTSA reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
- Momentary Increased Steering Effort
On March 17, 2023, The Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE23-005) to access the alleged defect of momentary increase in steering effort in model years (MY) 2022 and 2023 Honda Civic vehicles. The complaints report that the momentary increase in steering effort (described as "sticky…
On March 17, 2023, The Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE23-005) to access the alleged defect of momentary increase in steering effort in model years (MY) 2022 and 2023 Honda Civic vehicles. The complaints report that the momentary increase in steering effort (described as "sticky steering") occurs mostly at highway speeds after driving for a certain amount of time. The reports have been received over the past 2 years with most occurring with low vehicle mileage. The steering gear contains a unit that includes a worm gear and a worm wheel. Honda stated this condition of momentary increase in steering effort occurs due to two factors within this unit. During manufacturing, the worm wheel goes through annealing and component conditioning processes. These processes caused internal stress and strain within the worm wheel. This strain was slowly released over the first few months of the vehicle life. Over time, the released strain caused the deformation of the teeth on the worm wheel, causing the worm gear to catch on the worm wheel. This results in the consumer’s momentary increased in steering effort. Also, the manufacturing process did not guarantee consistent grease application and therefore, some vehicles within the scope received too little grease which contributes to the momentary increase in steering effort. Analysis of all relevant data indicates that the subject condition occurs early in the vehicle’s life primarily in winter months. Additionally, the subject vehicles need to be driven in a straight line for a period of time, possibly until the vehicle is warmed up, to recreate the condition. The condition does not illuminate a malfunction indicator light (MIL). Some complaints allege Honda dealerships are unable to recreate the condition or state this is a normal vehicle operation. However, Honda released Service Bulletin 23-037 in July of 2023 which accurately describes the condition. To address this issue, Honda directs dealerships to remove the electronic power steering (EPS) gearbox and replace with a new gearbox. Further, Honda stated that the worst case steering effort from all warranty returned parts tested was 2.4 pounds. ODI complaint traffic remains steady. ODI has received 13 crashes to date, 11 of which allege roadway departure due to not being able to overcome the momentary increased steering effort prior to their vehicle leaving the roadway. The remaining 2 incidents claim overcorrection of the steering wheel. PE23-005 has been upgraded to an Engineering Analysis (EA23-003) to further assess the scope, frequency and potential safety related consequences of the momentary increase of steering effort. Further the scope has been expanded to include assessment of the Acura Integra and Honda CR-V models. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011795Service Bulletin - Due to a manufacturing error, certain service part electric power steering (EPS) gearbox assemblies were not made to proper specification which may affect the rack stroke. An incorrect rack stroke may cause changes in driving dynamics.
- 11011792Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2024 Accord 1.5Ls, 2021-2024 Civics 1.5Ls, 2023-2024 CR-Vs 1.5Ls, and 2017 Fits with customer complaint of Check Engine Light (CEL) on with DTC P0420 [Catalyst System Efficiency Below Threshold] stored. To better understand the cause of this condition, AHM would like to specific parts from the vehicle prior to you attempting a repair of any kind.
- 11010673Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Civic 1.5Ls & 2023 Civic 2.0Ls with a customer concern of an oil leak or a dealer noticing an oil leak from the head cover gasket during routine maintenance. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 11010549Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2024 Accord 1.5Ls, 2021-2024 Civics 1.5Ls, 2023-2024 CR-Vs 1.5Ls, and 2017 Fits with customer complaint of Check Engine Light (CEL) on with DTC P0420 [Catalyst System Effciency Below Threshold] stored. To better understand the cause of this condition, AHM would like to specific parts from the vehicle prior to you attempting a repair of any kind.
- 11010110Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Civic 1.5Ls & 2023 Civic 2.0Ls with a customer concern of an oil leak or a dealer noticing an oil leak from the head cover gasket during routine maintenance. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 11009199Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Civic 1.5Ls & 2023 Civic 2.0Ls with a customer concern of an oil leak or a dealer noticing an oil leak from the head cover gasket during routine maintenance. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 11009191Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Civic 1.5Ls & 2023 Civic 2.0Ls with a customer concern of an oil leak or a dealer noticing an oil leak from the head cover gasket during routine maintenance. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 11008203Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Civic 1.5Ls & 2023 Civic 2.0Ls with a customer concern of an oil leak or a dealer noticing an oil leak from the head cover gasket during routine maintenance. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 11007645Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Civic 1.5Ls & 2023 Civic 2.0Ls with a customer concern of an oil leak or a dealer noticing an oil leak from the head cover gasket during routine maintenance. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 11006534Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Civic 1.5Ls & 2023 Civic 2.0Ls with a customer concern of an oil leak or a dealer noticing an oil leak from the head cover gasket during routine maintenance. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 11006250Service Bulletin - While driving at highway speeds, customers may find that the steering wheel does not automatically return to center.
- 11005518Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Civic 1.5Ls & 2023 Civic 2.0Ls with a customer concern of an oil leak or a dealer noticing an oil leak from the head cover gasket during routine maintenance. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 10252471Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2024 Civic 1.5Ls with a dealer concern of an oil leak from the half shaft support bearing discovered during an inspection of the driveline. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 10251900Service News - Dirt or contamination can build up on the seat belt webbing and on the D-ring seat belt guide. This can restrict the seat belt from retracting normally, or stop it from retracting at all. Proper cleaning can restore normal movement.
- 10251898Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2024 Civic 1.5Ls with a dealer concern of an oil leak from the half shaft support bearing discovered during an inspection of the driveline. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 10250728Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2024 Civic 1.5Ls with a dealer concern of an oil leak from the half shaft support bearing discovered during an inspection of the driveline. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 10250331Service Bulletin - Customers are seeing the Electric Power Steering (EPS) System Indicator on the instrument panel due to the 12-volt battery degrading. It can cause low voltage to be detected during an ignition cycle. This causes the steering angle calculation to stop, which leads to DTC U3000-49 for the EPS.
- 10249633Owner Notification Letter - Due to a manufacturing error, certain service part electric power steering (EPS) gearbox assemblies were not made to proper specification which may affect the rack stroke. An incorrect rack stroke may cause changes in driving dynamics.
- 10249626Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2024 Civic 1.5Ls with a dealer concern of an oil leak from the half shaft support bearing discovered during an inspection of the driveline. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- 10247628Dealer Message - Today December 8, 2023, American Honda is announcing a product update for certain model year 2022-2024 Civic units which may have improperly manufactured Electronic Power Steering (EPS) service parts installed. Refer to your eResponsibility report or perform an iN VIN status inquiry to determine which units in your inventory are affected.
- 10247622Service Bulletin - Due to a manufacturing error, certain service part electric power steering (EPS) gearbox assemblies were not made to proper specification which may affect the rack stroke. An incorrect rack stroke may cause changes in driving dynamics.
- 10244256Dealer Message - American Honda is requesting parts for a Quality Investigation on certain STRG G/Box Assy for 22-24MY Civic. All dealers that have inventory of the below parts are required to stop installing and complete the part inspection below immediately.
- 10243731Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Civic Hatchbacks with a customer complaint of water leak from the rear hatch. Customer may notice water leak in the cargo area or an excessive amount of water pouring out from the sides when opening the rear hatch. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10242568Service News - Several customers have reported loose or unset weatherstrips at the door sash. When a car comes in with this condition, you can successfully reinstall an undamaged weatherstrip back in place until permanent countermeasure parts are available.
- 10242216Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Civic Hatchbacks with a customer complaint of water leak from the rear hatch. Customer may notice water leak in the cargo area or an excessive amount of water pouring out from the sides when opening the rear hatch. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10241465Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Civic Hatchbacks with a customer complaint of water leak from the rear hatch. Customer may notice water leak in the cargo area or an excessive amount of water pouring out from the sides when opening the rear hatch. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10240770Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Civic Hatchbacks with a customer complaint of water leak from the rear hatch. Customer may notice water leak in the cargo area or an excessive amount of water pouring out from the sides when opening the rear hatch. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10240332Dealer Message -American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Civic Hatchbacks with a customer complaint of water leak from the rear hatch. Customer may notice water leak in the cargo area or an excessive amount of water pouring out from the sides when opening the rear hatch. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10239109Service Bulletin - Potential steering effort complaint while driving at moderate or highway speeds, with possible complaint of noise at slow speeds, and no MIL illuminated or DTC stored due to a possible steering gearbox malfunction.
- 10237958Owner Notification Letter - Due to a new North America regulation that introduced a new refrigerant and oil requirement, the compressor shaft seal may leak. The new refrigerant and oil may cause swelling of the compressor shaft seal. The swelling may lead to abnormal wearing of the seal which may increase seal gaps around the compressor shaft allowing refrigerant to leak out.
- 10237803Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Civics with customer complaint of the A/C not blowing cold air and a technician noticing an oil stain on the right side of the condenser. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10237800Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Civic Hatchbacks with a customer complaint of water leak from the rear hatch. Customer may notice water leak in the cargo area or an excessive amount of water pouring out from the sides when opening the rear hatch. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10237167Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Civic Hatchbacks with a customer complaint of water leak from the rear hatch. Customer may notice water leak in the cargo area or an excessive amount of water pouring out from the sides when opening the rear hatch. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10237024Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Civics with customer complaint of the A/C not blowing cold air and a technician noticing an oil stain on the right side of the condenser. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10236565Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Civic Hatchbacks with a customer complaint of water leak from the rear hatch. Customer may notice water leak in the cargo area or an excessive amount of water pouring out from the sides when opening the rear hatch. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10236082Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Civics with customer complaint of the A/C not blowing cold air and a technician noticing an oil stain on the right side of the condenser. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10235550Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2023 Civic Hatchbacks with a customer complaint of water leak from the rear hatch. Customer may notice water leak in the cargo area or an excessive amount of water pouring out from the sides when opening the rear hatch. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10234625Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022 Civics with customer complaint of the A/C not blowing cold air and a technician noticing an oil stain on the right side of the condenser. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10234572Dealer Message - Honda is searching for certain 2022 Civics with customer complaint of the A/C not blowing cold air and a technician noticing oil stain on the condenser. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10233668Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022 Civics with a customer complaint of the speaker sound distorted or no sound. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
Every Honda Civic model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.