2025 Honda Prologue
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Honda › Prologue › 2025
These records cover every 2025 Honda Prologue. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
1 recall names the 2025 Honda Prologue. Newest first.
American Honda Motor Company (Honda) is recalling certain 2024-2025 Honda Prologue and 2024 Acura ZDX vehicles. The rearview camera screen may display a distorted or blank image.
Risk and remedy
Risk
A rearview image that does not display correctly reduces the driver's view behind the vehicle, increasing the risk of a crash or injury.
Remedy
Dealers will replace the rearview camera, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 7, 2026. Additional letters will be sent once the remedy is available, anticipated in late 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are DO5 and RO6. The information in your report suggests that Honda (American Honda Motor Co.) may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.
Owner complaints
155 complaints5 involved a crash3 injuries
What owners report most
Latest complaints
- Unknown or other
This past spring I received a notification from Honda that there is a recall for an issue with my vehicles back up camera that may cause the camera to blur or go black. I called the dealer in [XXX] and they scheduled a time to bring in my vehicle and have it fixed. I dropped of my vehicle in the AM…
This past spring I received a notification from Honda that there is a recall for an issue with my vehicles back up camera that may cause the camera to blur or go black. I called the dealer in [XXX] and they scheduled a time to bring in my vehicle and have it fixed. I dropped of my vehicle in the AM and was advised after calling in evening they would have to keep another day. When I went in next afternoon service advisor informed me that they did not have and could not get the part to fix. I told him I would check with [XXX] dealer I bought vehicle from when I got home in a couple of months. When I got home end of September I called local dealer and they informed me they still did not have the part. I informed them that the camera was blurring anytime that it rained and that this was a danger when trying to back up or pull out of my drive. They contacted Honda corporate and were told they had a limited supply of parts to fix but that I would have to bring the vehicle in and they would have to take a video and send it to them so they could see that the camera wasn't working properly. I advised them this was unacceptable as this is a problem that only shows up after it has rained or on very high humidity mornings and to expect me to drop everything and run to the dealer when it rained was ridiculous as I may well be working or have another engagement. I asked corporate to provide me with a refusal to complete work letter and they refused. Please help me as a camera failure jeopardizes not only my family but friends and neighbors of the community. If you have any other questions please call me at [XXX]. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system · Suspension
There is a clicking from the front of the Prologue when I am turning the wheel, generally to the left. It occurs when making a left, backing out of a parking spot mostly. I brought it to dealer #1 and they stated this is a known issue and normal and with out a code there is nothing they can do…
There is a clicking from the front of the Prologue when I am turning the wheel, generally to the left. It occurs when making a left, backing out of a parking spot mostly. I brought it to dealer #1 and they stated this is a known issue and normal and with out a code there is nothing they can do to fix it. It is currently at dealership #2 waiting to find out if the repair can be fixed. It is also in for electrically issue with the windows.
- Steering
The vehicle is making clacking noise when doing any turn (left/right). Took my Prologue to the dealer twice May 22, 2026 and October 2, 2026. On my last visit to the dealer, the advisor confirm is a known issue but no directive have been received from Honda. This time the technician confirmed there is c/v axle noise from the left side. They recommend to replace the driver side c/v axle and they order the axle.
- Unknown or other
I have axle clicking issue on my car when I am turning the steering wheel. I wanted to the Honda dealership in Tyson Corner, VA and they refused to diagnose the issue as they said that they won’t change the axles. They said that as they know the problem and Honda is asking the dealership that the problem will come back again even with new parts replaced.
- Power train
Front axels are noisy and produce a clicking sound at 1/4 steering wheel articulation
- Back over prevention › Rearview system braking
Took car to Ed Voyles Honda to get several issues addressed, one of which was this recall. Other issues were fixed but for this recall I was told that they don't actually replace the camera until there is an issue. Recall issue was not addressed.
- Exterior lighting · Unknown or other
At night rear view camera is dark unable to see objects, safety hazard. It is working, but does not have proper lighting. I have brought in to Honda and they have not resolved issue. State they can not duplicate issue.
- Forward collision avoidance › Automatic emergency braking · Service brakes · Vehicle speed control
forward and rear collision avoidance system (AEB) activating without a hazard, causing sudden stops in the middle of traffic
- Unknown or other
The rearview camera on my 2025 Honda Prologue Elite is absolutely unusable at night. The display is so dark that I can barely see anything behind the vehicle in dark conditions, even with the driveway/garage lights on. This creates a significant safety hazard when backing up, parking, or checking…
The rearview camera on my 2025 Honda Prologue Elite is absolutely unusable at night. The display is so dark that I can barely see anything behind the vehicle in dark conditions, even with the driveway/garage lights on. This creates a significant safety hazard when backing up, parking, or checking surroundings at night. Safety Concern: Rearview cameras are essential for visibility and preventing collisions, especially in low-light situations. Since the camera does not provide adequate visibility at night, it fails to meet its intended safety function and puts pedestrians, other vehicles, and property at risk. When It Occurs: The issue occurs consistently at night in low-light environments. During the day or well-lit areas the camera functions normally. Request: Please investigate this issue, as the poor visibility of the rearview camera at night appears to be a design or equipment defect that affects all vehicles of this model based on complaints from various owners in various forums/reddit etc
- Power train
Audible clicking/knocking sound when turning left or right sharply at low speeds.
- Lane departure › Assist · Lane departure › Warning · Unknown or other
I have reported car jerks while driving as though pushing to go. Car service said never heard of something with Prologues and brushed it off. I want it documented. The safety features such as listed above do not always effectively work either.
- Power train
A clicking sound coming from the front while turning. CV JOINT
- Exterior lighting
Backup camera image was too dark to see a tree behind the car. Driver backed into the tree. Dealer refuses to address faulty backup camera or backup lighting; claims this VIN is not subject to recall, so not their problem. Driver cannot drive this vehicle at night without functional backup camera visibility.
- Structure › Body
- Component: Undercarriage splash shield - Risk: One of the two sliding panels slid off under normal driving conditions. Vehicle has only 6,000 miles on it. The panel then drags on the ground and has risk of breaking off and flying off behind the vehicle. In our case, it just dropped when my…
- Component: Undercarriage splash shield - Risk: One of the two sliding panels slid off under normal driving conditions. Vehicle has only 6,000 miles on it. The panel then drags on the ground and has risk of breaking off and flying off behind the vehicle. In our case, it just dropped when my daughter drove vehicle into the driveway, but if this happened at highway speeds it could be very bad. - Confirmation: Discussed it with Honda service technician. Their only response was that they cannot re-engineer the vehicle, they can only slide panel back in place as use existing clips. - Inspected: By Honda dealer/service tech. - There were no warnings or indications of the problem, only the noise of the panel dragging on the ground. Other owners have indicated same problem on Facebook and on Reddit. See the following links: Facebook: [XXX] Reddit: [XXX] The ridiculous recommendation is to just slide it back in place. But there is no guarantee that it will not just slide out again every few months or weeks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Unknown or other
There’s a loud clicking noise that I was told had something to do with the axle. Honda said they can’t do anything because it doesn’t affect the car driving. They’ve noticed the sound before too when I dropped it off for service. This can be a safety hazard especially after time if not replaced. Especially since I’ve only had my car for 1 year.
- Steering · Suspension
Makes a clicking sound when turning. Honda unwilling to repair or look at car. It's been an ongoing issue with Honda Prologue owners.
- Electrical system › Instrument cluster/panel · Unknown or other
I had the same issue that prompted a recall of the 2024 prologue, screens went completely black while I was driving on the interstate around 8 pm. The black screen spontaneously resolved after about one minute. That was really scary not having important operating info such as my speed and my GPS directions!
- Electrical system · Service brakes · Service brakes, hydraulic
The contact owns a 2025 Honda Prologue. The contact stated that on several occasions while driving at undisclosed speeds and removing the foot off the accelerator pedal, the vehicle unexpectedly came to an immediate stop. The Auto Hold, service brake assist, service stability link, high voltage…
The contact owns a 2025 Honda Prologue. The contact stated that on several occasions while driving at undisclosed speeds and removing the foot off the accelerator pedal, the vehicle unexpectedly came to an immediate stop. The Auto Hold, service brake assist, service stability link, high voltage light, and ABS warning lights remained illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 10,000.
- Suspension
Both cv joints failed at less than 3,000 miles. They know about this but will no longer replace them as they know the new ones will fail immediately.
- Electrical system · Power train
On June 11, 2026, my 2025 Honda Prologue displayed a High Voltage System Alert immediately after I attempted to charge the vehicle. The vehicle would not accept a charge and became inoperable. I brought it to the dealership the same day, and the vehicle has remained there since. The dealership…
On June 11, 2026, my 2025 Honda Prologue displayed a High Voltage System Alert immediately after I attempted to charge the vehicle. The vehicle would not accept a charge and became inoperable. I brought it to the dealership the same day, and the vehicle has remained there since. The dealership first replaced the charging port, but the vehicle still would not charge. On June 24, 2026, the dealership informed me that the transmission lines from the charging port to the battery needed to be replaced. Since that date, I have not received any updates, repair timeline, or confirmation that the issue is being addressed. The vehicle is currently unusable and cannot be charged. The high‑voltage alert indicates a potential electrical system failure involving the charging system and high‑voltage components, which may pose a safety risk. The defect has left the vehicle inoperable for over a month with no resolution.
- Exterior lighting · Visibility/wiper
Rear backup camera image failed to provide adequate image at night. Backup lights were fully functional. Automobile lights were on and appeared fully functional. No warning lamps, messages, or symptoms of the problem appeared. Backup camera appeared fully functional in daylight. Backup camera…
Rear backup camera image failed to provide adequate image at night. Backup lights were fully functional. Automobile lights were on and appeared fully functional. No warning lamps, messages, or symptoms of the problem appeared. Backup camera appeared fully functional in daylight. Backup camera lens was clean. Problem appeared to be either inadequate light provided by the backup lights OR inadequate image resolution in low light by the camera. As a result of this problem, the driver backed into a tree.
- Steering
I bought the vehicle with about 12k a few months go. While making a shap left turn I noticed some clicking. This happen seminary regularly. After doing some research I found out this was a common issue. Since, it didn't happen that often I ignored it. On Tuesday 6/30/2026 I took the vehicle in for…
I bought the vehicle with about 12k a few months go. While making a shap left turn I noticed some clicking. This happen seminary regularly. After doing some research I found out this was a common issue. Since, it didn't happen that often I ignored it. On Tuesday 6/30/2026 I took the vehicle in for a tire rotation and system update. The vehicle now has approximately twelve thousand miles. After the serviceI picked up my vehicle and went home. The next day after driving about a 75 miles, I noticed an audible clicking sound when I made a right turn. This sound happened about three more times that day. I took the vehicle back to a Honda dealer today and I was just notified that they are going to be replacing the front two control arms. The vehicle is still under warranty. I was told that this is a common issue by the honda dealer.And it should only take a few hours to fix panning my parts are received tomorrow morning. Other than the audible clicking sound, there were no other warning lights or indications. Based on the number of complaints that I read about online in honda's representatives, knowing that there is an issue, I think this should be further investigated in case there are other safety concerns.
- Forward collision avoidance › Automatic emergency braking · Forward collision avoidance › Warnings
I was traveling at a steady speed of 35 MPH approaching an intersection with a red traffic signal. There was a single vehicle already stopped at the light, but it was positioned a significant distance ahead of my vehicle. Without any warning, driver input, or hazard present, my vehicle initiated…
I was traveling at a steady speed of 35 MPH approaching an intersection with a red traffic signal. There was a single vehicle already stopped at the light, but it was positioned a significant distance ahead of my vehicle. Without any warning, driver input, or hazard present, my vehicle initiated an uncommanded emergency braking maneuver. The vehicle forcefully decelerated from 35 MPH to a complete stop (0 MPH) in the middle of the roadway. Prior to this incident, the vehicle's forward collision system has exhibited false positive detections, frequently issuing warnings for phantom vehicles or obstacles when the road ahead was completely clear
- Exterior lighting · Unknown or other
Backup camera is completely black when it is dark outside, making it worthless. It is fine during daylight hours. The local Honda dealer acknowledged that there is a problem, but stated that Honda has no solution for it at this time.
- Unknown or other
The vehicle is not charging this have happened multiple time since owning this vehicle
Every Honda Prologue model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.