2023 Hyundai Palisade
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Hyundai › Palisade › 2023
These records cover every 2023 Hyundai Palisade. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2023 Hyundai Palisade. Newest first.
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Risk and remedy
Risk
Improper side curtain air bag deployment increases the risk of injury during a crash.
Remedy
Dealers will install a protective film over the rear window and remove padding, as necessary free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning March 13, 2026. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 292. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 24, 2026.
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Risk and remedy
Risk
Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
Remedy
Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.
Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.
Risk and remedy
Risk
An electric oil pump assembly that overheats increases the risk of a vehicle fire.
Remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters were mailed starting September 7, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 246.
Hyundai Motor America (Hyundai) is recalling certain 2023 Palisade vehicles. The brake booster diaphragm may become misaligned and cause an internal vacuum leak, which can result in a loss of power brake assist.
Risk and remedy
Risk
A loss of power brake assist can extend the distance required to stop, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the brake booster as necessary, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 245.
Hyundai Motor America (Hyundai) is recalling certain 2021-2023 Palisade vehicles. The windshield wiper motor may operate intermittently or fail to operate due to snow or ice buildup on the windshield, causing the wipers to fail.
Risk and remedy
Risk
Windshield wiper failure can reduce visibility, increasing the risk of a crash.
Remedy
Dealers will replace the driver-side windshield wiper arm, free of charge. Owner notification letters were mailed May 15, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 243. This recall is an expansion of recall number 22V-627.
Owner complaints
409 complaints6 involved a crash1 involved a fire2 injuries
What owners report most
Latest complaints
- Unknown or other
Driving down highway and heard a loud pop when sunroof exploded and glass shattered.
- Exterior lighting
Tail light and the back don't light up just a script on each side lights are red but the brake light work
- Engine · Steering · Unknown or other
My vehicle is experiencing sudden, unprovoked engine stalling specifically during turns [Specify: e.g., when turning right from a complete stop / while coasting through a left turn at 15 mph]. When the engine stalls mid-turn, the vehicle immediately loses all power steering and braking assist. This…
My vehicle is experiencing sudden, unprovoked engine stalling specifically during turns [Specify: e.g., when turning right from a complete stop / while coasting through a left turn at 15 mph]. When the engine stalls mid-turn, the vehicle immediately loses all power steering and braking assist. This creates an incredibly dangerous situation where the vehicle becomes nearly impossible to steer or stop, placing myself, my passengers, and other drivers at imminent risk of a catastrophic collision. The vehicle experienced a stall while executing the sharp right turn onto the [XXX] exit.. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Seat belts
The contact owns a 2023 Hyundai Palisade. The contact received a recall notification for NHTSA Campaign Number: 25V607000 (Seat Belts); however, the part to complete the recall repair was not yet available. The vehicle was taken to two dealers, and the contact was informed that the parts were…
The contact owns a 2023 Hyundai Palisade. The contact received a recall notification for NHTSA Campaign Number: 25V607000 (Seat Belts); however, the part to complete the recall repair was not yet available. The vehicle was taken to two dealers, and the contact was informed that the parts were limited and on back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the unrepaired recall repair was a safety hazard.
- Back over prevention › Rearview system braking · Back over prevention › Warnings · Electrical system
Intermittent loss of driver side controls, seat safety features, and periodic instrument cluster blackout while in motion
- Unknown or other
Car smelt bad, drove down the road and check engine light came on. Pulled over and car was smoking under hood,turned off. Let it cool off, started car and thicker smoke happened under hood and it lit on fire. Car started on fire.
- Service brakes
When slowing from 12-10 mph to a stop, the vehicle will sound as if brakes are grinding and make sudden stopping changes. Only happens at low speeds. Believed to be a software issue related to Service Campaign 9C8.
- Seats
In 2024, my [XXX] daughter was seated in the third row of our 2023 Hyundai Palisade Calligraphy (VIN [XXX]). She was wearing her seat belt and sitting in a backless booster seat. While I was loading luggage for a family road trip, a piece of luggage accidentally pressed the third-row power-folding…
In 2024, my [XXX] daughter was seated in the third row of our 2023 Hyundai Palisade Calligraphy (VIN [XXX]). She was wearing her seat belt and sitting in a backless booster seat. While I was loading luggage for a family road trip, a piece of luggage accidentally pressed the third-row power-folding seat control. The seatback began folding forward while my daughter was occupying the seat. She became trapped and compressed between the folding seatback and the second-row seat in front of her. Despite encountering resistance from her body, the powered seat continued applying pressure. She experienced pain from the compression and could not free herself. The seat did not automatically stop or reverse. I was fortunately standing nearby loading luggage and was able to remove the luggage from the control and manually reverse the seat mechanism within seconds. Had I not been immediately present, my daughter could have remained trapped and suffered more serious injuries. Since the incident, we have required our children to use high-back booster seats because we believed they might offer protection against the powered seat folding. However, we recognize that booster seats are not designed to protect against this hazard. I recently learned about Hyundai’s recall involving power-seat entrapment hazards in certain 2026 Palisade vehicles. My 2023 vehicle is not included in that recall, despite having experienced an incident involving a child being trapped by a powered seat. I request that NHTSA investigate whether the third-row power-folding seats in earlier Hyundai Palisade models present a similar safety hazard and whether additional recalls or corrective measures are warranted. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Seats
In 2024, my [XXX] daughter was seated in the third row of our 2023 Hyundai Palisade Calligraphy (VIN [XXX]). She was wearing her seat belt and sitting in a backless booster seat. While I was loading luggage for a family road trip, a piece of luggage accidentally pressed the third-row power-folding…
In 2024, my [XXX] daughter was seated in the third row of our 2023 Hyundai Palisade Calligraphy (VIN [XXX]). She was wearing her seat belt and sitting in a backless booster seat. While I was loading luggage for a family road trip, a piece of luggage accidentally pressed the third-row power-folding seat control. The seatback began folding forward while my daughter was occupying the seat. She became trapped and compressed between the folding seatback and the second-row seat in front of her. Despite encountering resistance from her body, the powered seat continued applying pressure. She experienced pain from the compression and could not free herself. The seat did not automatically stop or reverse. I was fortunately standing nearby loading luggage and was able to remove the luggage from the control and manually reverse the seat mechanism within seconds. Had I not been immediately present, my daughter could have remained trapped and suffered more serious injuries. Since the incident, we have required our children to use high-back booster seats because we believed they might offer protection against the powered seat folding. However, we recognize that booster seats are not designed to protect against this hazard. I recently learned about Hyundai’s recall involving power-seat entrapment hazards in certain 2026 Palisade vehicles. My 2023 vehicle is not included in that recall, despite having experienced an incident involving a child being trapped by a powered seat. I request that NHTSA investigate whether the third-row power-folding seats in earlier Hyundai Palisade models present a similar safety hazard and whether additional recalls or corrective measures are warranted. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Seat belts
The contact owns a 2023 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The…
The contact owns a 2023 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue by phone. The contact had not experienced a failure.
- Suspension
I have a 2023 Hyundai Palisade Issue: At low speeds under 20 MPH, on bumpy, rough surfaces, more noticeable when turning (left or right) and going on an incline (up or down), there is low level noise from the backend undercarriage of the Palisade such as clunking or thumping noise. The failure is…
I have a 2023 Hyundai Palisade Issue: At low speeds under 20 MPH, on bumpy, rough surfaces, more noticeable when turning (left or right) and going on an incline (up or down), there is low level noise from the backend undercarriage of the Palisade such as clunking or thumping noise. The failure is persistent and gotten progressively worse. The failure was duplicated at the dealer. This is a known issue from Hyundai. See Technical Service Bulletin 26-SS-001H created on May 2026 Hyundai has formally acknowledged this rear-shock noise problem. Technical Service Bulletin 26-SS-001H, Warranty Extension Z12. Problem: Certain Palisades may have a clunking or thumping noise from the rear while driving over rough roads, caused by worn self-leveling rear shock absorbers. In the Technical Service Bulletin 26-SS-001H it says Please note that for the first repair, replacement of both rear shock absorbers will be covered by this warranty extension. For subsequent repairs, one or both rear shock absorbers will be covered depending upon the impacted side(s). I reviewed the Hyundai TSB 26-SS-001H closely. I think I have a solid basis for a firm escalation email, especially because Hyundai's own bulletin specifically contemplates "subsequent repairs" for the same rear shock problem. This raises a serious question for me as an owner: What is Hyundai's permanent corrective action for this problem? Replacing the same suspension components repeatedly after the condition returns is not an acceptable long-term solution. I should not have to repeatedly return a relatively new vehicle to the dealership for the same suspension problem, particularly after the prescribed repair has already been performed and the condition returned approximately one month later. I will write a professional but firm email to the Dealer (who has been very nice and Hyundai. If they cannot fix it, I will need to review my state's lemon law requirements.
- Electrical system · Engine
I am reporting a serious safety issue involving a 2023 Hyundai Palisade with approximately 26,000 miles. While the vehicle is being driven, the ESC warning light illuminates and the vehicle can unexpectedly come to a stop, shift into Park, and shut down. The vehicle must then be restarted before it…
I am reporting a serious safety issue involving a 2023 Hyundai Palisade with approximately 26,000 miles. While the vehicle is being driven, the ESC warning light illuminates and the vehicle can unexpectedly come to a stop, shift into Park, and shut down. The vehicle must then be restarted before it can be driven again. This condition has occurred while the vehicle is in operation and creates a significant safety concern because the vehicle can unexpectedly stop in the roadway. If this occurs in traffic or at highway speeds, there is a risk of a rear-end collision or other crash. The vehicle has been presented to/communicated about with an authorized Hyundai dealership, ALM Hyundai Florence in Florence, South Carolina, but the issue has not been resolved. I am also reporting the issue directly to Hyundai Motor America. I am requesting that NHTSA document and investigate this condition to determine whether other 2023 Hyundai Palisade vehicles have experienced similar ESC-related shutdown, stopping, or unintended shifting-to-Park events and whether a safety defect may exist.
- Electrical system · Forward collision avoidance › Warnings · Seat belts
The seat belts in passenger seat don’t work either too long or won’t extend Forward collision warning is always on AC Does not work properly I’ve called the Hyundai redmccombs dealership multiple times and even Took the car and they Said the part was ready then they say it wasn’t The seat belts…
The seat belts in passenger seat don’t work either too long or won’t extend Forward collision warning is always on AC Does not work properly I’ve called the Hyundai redmccombs dealership multiple times and even Took the car and they Said the part was ready then they say it wasn’t The seat belts is a huge safety concern since I do have children and other Riders. It’s unacceptable to be promised the car fixed then delayed . I spent time at the dealership, gas and not Being able to pick up my child due to this .
- Seat belts
I am reporting an unresolved safety issue involving the seat belt buckle recall on my 2023 Hyundai Palisade (NHTSA Recall 25V-607 / Hyundai Campaign 283). For several months, I have repeatedly contacted Hyundai Myrtle Beach attempting to have the recall repair completed. I do not have the exact…
I am reporting an unresolved safety issue involving the seat belt buckle recall on my 2023 Hyundai Palisade (NHTSA Recall 25V-607 / Hyundai Campaign 283). For several months, I have repeatedly contacted Hyundai Myrtle Beach attempting to have the recall repair completed. I do not have the exact dates of every telephone call, but there have been multiple attempts. I was repeatedly advised that the necessary replacement parts were unavailable. The situation is particularly concerning because the front passenger seat belt is now not functioning properly. This is no longer only a potential recall-related safety concern; there is currently a seating position in my vehicle where the seat belt cannot be relied upon to function properly. I transport my children in this vehicle and am concerned about their safety. After repeated unsuccessful attempts through the dealership, I escalated the matter to Hyundai Consumer Affairs. Consumer Affairs arranged an appointment several weeks in advance for September 1, 2026, at Hyundai Myrtle Beach. My Consumer Affairs representative confirmed that the recall repair would be performed at this appointment. I drove to the dealership for the scheduled appointment expecting the vehicle to be repaired. Upon arrival, I was informed that the dealership did not have the replacement seat belt parts and could not perform the repair. Despite repeated attempts through both the dealership and Hyundai Consumer Affairs, the recall remains unrepaired and the front passenger seat belt remains nonfunctional. I am concerned about Hyundai’s ability to provide this safety recall remedy, particularly when a seat belt has already malfunctioned, and whether other Palisade owners are experiencing similar delays. I am requesting that NHTSA review Hyundai’s handling and parts availability for this recall.
- Air bags
Recall # 26V034000 for my 2023 Hyundai Palisade has not been resolved after 9 months since it was issued. Dealership all say they do not have the parts to remedy this recall. I have made repeated attempts to get this issue resolved and I have contacted the manufacturer for assistance but they…
Recall # 26V034000 for my 2023 Hyundai Palisade has not been resolved after 9 months since it was issued. Dealership all say they do not have the parts to remedy this recall. I have made repeated attempts to get this issue resolved and I have contacted the manufacturer for assistance but they have not resolved the issue. I get the run around. The dealership say they do not have the parts the manufactures says that the dealerships should have the parts. I find it totally unacceptable that the dealerships cannot resolve this serious safety issue. It is a critical safety issue that should be resolved.
- Seat belts
Recall number 25V607000 for my 2023 Hyundai Palisade has been in effect for one year and the dealerships continue to state they do not have the parts to correct this recall. This is a safety issue because it involves seat belts. I have contacted the manufacturer for assistance but this has not…
Recall number 25V607000 for my 2023 Hyundai Palisade has been in effect for one year and the dealerships continue to state they do not have the parts to correct this recall. This is a safety issue because it involves seat belts. I have contacted the manufacturer for assistance but this has not resulted in resolution of this issue. I find it totally unacceptable for there to be a safety recall on a vehicle for one year with no resolution for car owners that put us and our passengers in danger. This is very serious and I need help to resolve this to get the manufacturer and the dealer to resolve this safety issue.
- Engine
The engine shuts off to accessory mode when the car is parked or idle for more than 1 minute or so, and the “engine auto” is turned off (light illuminated)— this is our observed correlation. To clarify, the engine auto is automatically turned on when the car starts— the engine will automatically…
The engine shuts off to accessory mode when the car is parked or idle for more than 1 minute or so, and the “engine auto” is turned off (light illuminated)— this is our observed correlation. To clarify, the engine auto is automatically turned on when the car starts— the engine will automatically turn off for a short period of time and restart on its own. When the “engine auto” button is illuminated, and this issue occurs, the engine does not restart on its own, the cluster lights illuminate, air conditioner stops and the car must be restarted (foot on brake and push engine start button) to resume driving. This can happen several times in one day and often takes place if the vehicle is parked or idle— while in highway traffic, at a traffic light or stop sign included. My safety and the safety of my children and other passengers is at risk each time this takes place. We have impeded the flow of traffic on several occasions. Just today, 8/30/26 the auto start light in the cluster blinked 7 or 8 times when the engine turned back on automatically— this time, the engine auto button was not pressed (light was off).
- Seat belts
The contact owns a 2023 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts). The vehicle was taken to the dealer several times and the contact was informed that parts were on back order. The contact's spouse was afraid of driving the vehicle with the…
The contact owns a 2023 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts). The vehicle was taken to the dealer several times and the contact was informed that parts were on back order. The contact's spouse was afraid of driving the vehicle with the unrepaired recall repair. The manufacturer was contacted but provided no assistance. The contact had not experienced a failure.
- Air bags · Electrical system · Unknown or other
On June 27, 2026 I started the vehicle and every warning light came on and the gauge cluster started cycling through system failure warnings for most every component/system on the vehicle. The vehicle was barely drivable, with no power steering, no backup camera, no AC, inoperable gauges, no…
On June 27, 2026 I started the vehicle and every warning light came on and the gauge cluster started cycling through system failure warnings for most every component/system on the vehicle. The vehicle was barely drivable, with no power steering, no backup camera, no AC, inoperable gauges, no safety/driver aids, and hard shifting. It was taken to Bentley Hyundai in Huntsville the same day. The vehicle was diagnosed with a CANBUS failure and after weeks of troubleshooting they said it was a bad engine wiring harness. The new harness was installed under our extended factory warranty this week. I was informed today, August 29, 2026, that there are still electrical issues with the vehicle. I am concerned about the safety of this vehicle now due to the length of time it has been at the dealership, 60+ days, and continuing issues even after replacement of a major component of the electrical system.
- Unknown or other
I am writing to file a formal complaint XXX regarding a severe safety defect on my 2023 Hyundai Palisade. On XXX, in [XXX] while driving under normal operating conditions, the sunroof glass spontaneously exploded with a loud noise resembling a gunshot. There was no vehicle ahead of me, no…
I am writing to file a formal complaint XXX regarding a severe safety defect on my 2023 Hyundai Palisade. On XXX, in [XXX] while driving under normal operating conditions, the sunroof glass spontaneously exploded with a loud noise resembling a gunshot. There was no vehicle ahead of me, no overpass overhead, and absolutely no external object or road debris struck the vehicle. The glass shattered violently upward and outward, which is a clear physical indicator of a spontaneous thermal or pressure-induced failure caused by a manufacturing defect, rather than an impact. As you are aware, spontaneous sunroof shattering is a heavily documented issue across 2023 and 2024 Hyundai Palisade models. Numerous identical complaints have been filed with the National Highway Traffic Safety Administration (NHTSA), pointing to a known defect in the tempering or structural stress of the panoramic glass panels. I have attached photos and a video of it still making sounds in the photo, you can also tell it is bubbling upward. This vehicle is well within its 5-year/60,000-mile New Vehicle Limited Warranty period. This failure represents a severe, sudden compromise of passenger safety, and I expect Hyundai to honor its warranty obligations. I demand that Hyundai Motor America authorize a full replacement of the sunroof glass, a thorough cleaning of the headliner/cabin to remove microscopic glass shards, and a complimentary loaner vehicle while the repair is being completed. I look forward to your immediate response and prompt resolution to this safety matter. Sincerely, [XXX] and [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Power train
2023 Hyundai Palisade Calligraphy less than 3 years old has a leaking factory radiator. Hyundai has TSBs for this on earlier models, but it is still happening.
- Electrical system · Seats
On August 4, 2026, our 2023 Hyundai Palisade was brought in for a routine oil change and rear tint recall. The driver's power seat height adjustment mechanism worked perfectly upon drop-off. When the car was picked up, the height adjustment function was no longer operable. The service department…
On August 4, 2026, our 2023 Hyundai Palisade was brought in for a routine oil change and rear tint recall. The driver's power seat height adjustment mechanism worked perfectly upon drop-off. When the car was picked up, the height adjustment function was no longer operable. The service department inspected the car and admitted that a factory wire bundle beneath the track was physically snapped/severed. To make matters worse, we discovered upon pickup that the vehicle's computer system had been completely factory reset. This was done without our knowledge or consent. When questioned about this, the service manager was entirely unable to provide any valid justification for why an oil change/rear window tint service would require a total system reset. This strongly indicates that service person experienced an electrical short or attempted deep electronic troubleshooting while the vehicle was in their possession, further implicating their shop in this damage. The service manager insists that their team did not cause the damage. However, they were unable to return the seat to the position it was in when dropped off. The primary driver of this vehicle is under 5 feet tall. Because Hyundai returned the car with the seat locked at its lowest setting and was unable to raise it, the primary driver cannot safely maintain visibility over the dashboard. She had to adjust the steering wheel to its lowest setting in order to operate the vehicle. The current configuration is not the ideal, nor safest setup. She uses this car to transport the children and we need the driver's seat operable again as soon as possible.
- Seat belts
The contact owns a 2023 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts). The vehicle was taken to the local dealer, and the contact was informed the dealer had an incorrect part and could not perform the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had not experienced a failure.
- Seat belts
The contact owns a 2023 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Seat belts
Recall was issued 9/11/25. As of 8/1/26 Hyundai still tells me they do not have the parts. Passengers have had difficulty getting seat belts to latch properly.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Inadvertent Seat Belt Unlatch
On August 7, 2024, the Office of Defects Investigation (ODI) opened PE24021 to investigate complaints alleging inadvertent unlatching of seat belts in model year (MY) 2020-2023 Hyundai Palisade vehicles manufactured by Hyundai Motor America. The complaints alleged that, without warning, the seat belts sometimes…
On August 7, 2024, the Office of Defects Investigation (ODI) opened PE24021 to investigate complaints alleging inadvertent unlatching of seat belts in model year (MY) 2020-2023 Hyundai Palisade vehicles manufactured by Hyundai Motor America. The complaints alleged that, without warning, the seat belts sometimes inadvertently unlatch, increasing the risk of injury due to full loss of seat belt protection in the event of a crash. As a result of information exchanged as part of the investigation, on April 3, 2025, Hyundai initiated a warranty extension policy for seat belt buckles on model year 2020-2025 Palisade vehicles in the U.S. and Canada. Hyundai subsequently initiated a request for warranty parts returns to support further analysis by the buckle supplier, ZF Lifetec. The warranty extension (reference “Z06”) noted that certain 2020 – 2025 model year Palisade vehicles may experience abnormal seat belt buckle(s) operation. Hyundai extended the warranty coverage for the seat belt buckle under this condition to 15 years/150,000 miles (whichever occurs first) from the date of original retail delivery or date of first use. This action is valid for original and subsequent owners. On September 11, 2025, Hyundai filed recall 25V-607 for certain 2020-2025 Hyundai Palisade vehicles. Hyundai explained in its recall filing that the subject vehicles are equipped with seat belt buckle assemblies in the front row and second row outer seating positions that may contain out-of-specification components manufactured by the supplier. These components can cause interference within the latch channel, potentially increasing friction, particularly under cold ambient temperatures. Improperly produced seat belt buckles, combined with slow insertion of the seat belt tongue plate, may prevent the seat belt buckle from fully latching. The recall remedy is currently under development. In view of Hyundai’s recall action, ODI is closing this Preliminary Evaluation, but will continue to monitor the issue as a remedy is developed and implemented. ODI will take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
- Windshield Wiper Failure
On August 15, 2022, Hyundai Motor America (Hyundai) filed a safety recall (NHTSA Recall 22V-627) of 122,919 model year (MY) 2020-2021 Hyundai Palisade vehicles produced from April 10, 2019 to November 30, 2020. This recall addressed windshield wipers that may function intermittently or stop functioning when impeded by…
On August 15, 2022, Hyundai Motor America (Hyundai) filed a safety recall (NHTSA Recall 22V-627) of 122,919 model year (MY) 2020-2021 Hyundai Palisade vehicles produced from April 10, 2019 to November 30, 2020. This recall addressed windshield wipers that may function intermittently or stop functioning when impeded by the accumulation of snow and/or ice at the bottom of the windshield. Intermittent or inoperative windshield wipers could reduce driver visibility while operating the vehicle in inclement weather, increasing the risk of a crash.On December 2, 2022, the Office of Defects Investigation (ODI) opened this Recall Query (RQ) after receiving 6 consumer complaints alleging windshield wiper failures while driving during wintry precipitation in MY 2021-2023 Hyundai Palisade vehicles (subject vehicles). These vehicles were excluded from Recall 22V-627. At the time of opening the RQ, the root cause and recall remedy were still unknown and under investigation. Thus, the RQ was opened to assess the scope and remedy of Recall 22V-627.In its February 10, 2023 response to ODI's information request on the RQ, Hyundai provided 17 customer complaints and 75 warranty claims related to the alleged defect in the subject vehicles. Hyundai stated that the wiper systems in the subject vehicles are equipped with a different wiper motor design than the earlier-built Palisade vehicles included in Recall 22V-627. Hyundai also stated it does not believe there is an unreasonable risk to motor vehicle safety in the wiper system in subject vehicles.On March 17, 2023, Hyundai filed a new safety recall (NHTSA Recall 23V-180) of 167,085 MY 2021-2023 Palisade vehicles produced from December 1, 2020 to November 22, 2022 when a design change was implemented. The design change, as well as the recall remedy (for both Recalls 22V-627 and 23V-180), is a redesigned driver-side wiper arm that allows for additional snow accumulation between the wiper arm and the cowl, thus reducing the load on the wiper motor and circuit breaker activation.In view of the recall action being taken by Hyundai, ODI is closing this RQ. The agency reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at NHTSA.gov under the following ODI identification numbers:11521365, 11517359, 11512295, 11509965, 11509253, 11508868, 11502146, 11501278, 11497343, 11494119, 11458548, 11450975, 11450045, 11449381, 11443330.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010981Certain 2020 - 2024MY Palisade (LX2) vehicles may experience seat belts that are twisted due to excessive space in the D-ring. Hyundai is extending warranty coverage for the seat belts under this condition to 10 years/100,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners. Follow the service procedure in this TSB to visually inspect and replace seat belts that are twisted due to excessive space in the D-ring.
- 11010980Certain 2020 - 2024MY vehicles may experience seat belts that are twisted due to excessive space in the D-ring. Hyundai is extending warranty coverage for the seat belts under this condition to 10 years/100,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners. Follow the service procedure in this TSB to visually inspect and replace seat belts that are twisted due to excessive space in the D-ring.
- 11006822This bulletin provides instructions to update the all wheel drive engine control unit (AWD ECU) for certain AWD Palisade (LX2) vehicles to reduce the coupling noises when making turns.
- 11006111Some vehicles equipped with the AVN 5th Gen Wide system may exhibit a condition where the radio app crashes frequently when entering radio mode and/or displays a message that reads Uneven Road Ahead, Drive carefully on the cluster along with a warning sound. Follow the procedure outlined in this bulletin to update the AVN software to resolve this condition.
- 10253275This TSB provides a procedure to diagnose and replace, if necessary, an automatic transmission with Incorrect Ratio DTC (transmission clutch slip in gear above limit) listed on Page 2.
- 10251287This bulletin provides the procedure to inspect the rain sensor coupler to verify whether it is properly attached to the windshield glass and, if necessary, replace the rain sensor coupler.
- 10251285This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming partially separated on the inner side of the wiper blade, which could lead to poor wiping performance and/or possible scratching of the windshield glass. Follow the procedure in this bulletin to properly remove the windshield wiper blade protective cover on all new wiper blades.
- 10249699Some vehicles equipped with the AVN 5th Gen Wide system may exhibit a condition where the radio app crashes frequently when entering radio mode and/or displays a message that reads Uneven Road Ahead, Drive carefully on the cluster along with a warning sound. Follow the procedure outlined in this bulletin to update the AVN software to resolve this condition.
- 10247599Certain 2023-2024MY Palisade (LX2) vehicles will require replacement of the tailgate latch (both power and manual) and trimming the protrusion on the backside of the tailgate trim prior to installing the tow hitch assembly. Follow the procedure outlined in this bulletin to replace the tailgate latch and rework the tailgate trim.
- 10247189This bulletin provides important checkpoint guidelines when performing engine oil and filter change services.
- 10245580This TSB provides information to diagnose the push button shifter operation.
- 10244991Certain 2023-24MY Palisade (LX2) vehicles may exhibit reduced acceleration when driving in Snow mode on a curved road. This may be due to the Traction Control System (TCS) logic becoming too sensitive and reducing engine torque in these conditions. Follow the procedures in this bulletin to update the TCS logic in the Electronic Stability Control (ESC) system to resolve this condition.
- 10243329If you are servicing an 8-speed front-wheel-drive vehicle equipped with automatic transaxle with one or more of the DTC or symptoms listed below, refer to the Service Procedure to diagnose the condition. DIAGNOSTIC TROUBLE CODES: P070500 - Transmission range sensor circuit malfunction P070512 - Transmission range sensor circuit malfunction P070514 - Transmission range sensor circuit malfunction P07051C - Transmission range sensor circuit malfunction P070600 - Transmission range sensor circuit range/performance P070661 - Transmission range sensor circuit range/performance P070696 - Transmission range sensor circuit range/performance SYMPTOMS: Malfunction Indicator Light (MIL) illuminated 5th gear fail-safe Intermittently wont shift into D or R Intermittently wont shift out of Park Intermittent ly no engine cr ank/n o start in P or N with or without MIL or DTC.
- 10241885If you are servicing an 8-speed vehicle with a Check Engine light on and one or more of the DTC listed, follow the service procedure and replace the related solenoid and harness.
- 10241796This TSB provides information to diagnose the push button shifter operation. If you are servicing a vehicle with any symptoms listed below or DTCs (listed on Page 2) , follow the Service Procedure on Page 3. SYMPTOMS: Shifter System Malfunction displayed in the cluster Wont shift into or out of gear or wont shift out of Park Incorrect gear display in cluster and/or wont start
- 10240084If you are servicing an 8-speed front-wheel-drive vehicle equipped with automatic transaxle with one or more of the DTC or symptoms listed below, refer to the Service Procedure to diagnose the condition.
- 10237181Certain 2023MY Palisade (LX2) vehicles may have been produced with the incorrect size water outlet hose clamp during assembly. This can result in a coolant leak during engine operation. Follow the procedure outlined in this TSB to inspect and, if necessary, replace the water outlet hose clamp with the correctly sized hose clamp as listed in the parts catalog.
- 10237177Certain Palisade (LX2) and Santa Fe Plug-In Hybrid (TM PHEV) vehicles may have been produced with engine mounting support bracket fasteners that were not tightened to torque specification. Follow the procedure outlined in this bulletin to retighten the indicated fasteners to the correct specified torque values.
- 10235686Certain Palisade (LX2) and Santa Fe Plug-In Hybrid (TM PHEV) vehicles may have been produced with engine mounting support bracket fasteners that were not tightened to torque specification. Follow the procedure outlined in this bulletin to retighten the indicated fasteners to the correct specified torque values.
- 10235566Hyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can become clouded under the PPF. These spots are the result of moisture trapped between the PPF and the paint.
- 10235340If you are servicing an 8-speed vehicle with a Check Engine light on and one or more of the DTC listed, follow the service procedure and replace the related solenoid and harness.
- 10230909This bulletin describes the procedure to diagnose and repair tire pressure monitoring system (TPMS) DTC(s) on some 19MY and newer Santa Fe (TMA), 2021MY and newer Santa Fe Hybrid (TM HEV), 2022MY and newer Santa Fe Plug-In Hybrid (TM PHEV), and 2019MY and newer Palisade (LX2) vehicles equipped with surround view monitoring (SVM) system.
- 10230908This bulletin provides information regarding the rear door window glass appearing hazy or foggy when exposed to direct sunlight on certain 2023MY Palisade (LX2) vehicles. This condition results from the dark polyvinyl butyral (PVB) film used during the manufacturing process of the acoustic laminated privacy glass. The rear door window glass meets or exceeds all required Federal Motor Vehicle Safety Standards (FMVSS) and does not require replacement if it exhibits this condition.
- 10230904This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes or during normal driving operation.
- 10217302This bulletin provides the procedure to update the ECU and TCU software logic to improve the drivability when decelerating to a stop.
Every Hyundai Palisade model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.