2014 Hyundai Sonata Hybrid
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Vehicles › Hyundai › Sonata Hybrid › 2014
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
These records cover every 2014 Hyundai Sonata Hybrid. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
3 recalls name the 2014 Hyundai Sonata Hybrid. Newest first.
Hyundai Motor America (Hyundai) is recalling certain 2011-2015 Elantra, Genesis Coupe, Sonata Hybrid, 2012-2015 Accent, Azera, Veloster, 2013-2015 Elantra Coupe, Santa Fe, 2014-2015 Equus, 2010-2012 Veracruz, 2010-2013 Tucson, 2015 Tucson Fuel Cell, and 2013 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module may leak brake fluid internally…
An engine compartment fire while parked or driving can increase the risk of injury.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS fuse, free of charge. Owner notification letters were mailed April 10, 2024 through October 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 251.
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
• the engine Hybrid electrical network & anti lock braking system (ABS) failed. The independent scan confirmed codes P136 (engine knock signal) U2093/U1004 ( hybrid control module communication loss) and C1614 (ABS CAN TIMEOUT). The vehicle is fully available upon request. • while driving at highway speeds on the freeway every single light on the dashboard suddenly lit up all at once & the vehicle immediately starting loading acceleration & propulsion power. This sudden loss of speed on a active freeway created a immediate severe hazard of a of a high speed for myself & other motorists. • Yes, the electronic faults components have been confirmed & documented by an independent service center (oreilly auto parts veriscan diagnostic report. 05621260920003155). • No the vehicle hasn’t been inspected by the manufacturer, police , or the insurance representatives. • there were no symptoms or warning lamps prior to the failure everything happened instantly while driving on the freeway when the entire dashboard illuminated at once & the power was lost the physical odometer reads exactly 138,764( (note the third party scanner printout manually estimated 152,000 due to a tool discrepancy but the true mileage is 138,764.
Hybrid system warning. Safely drop don’t drive. It comes and goes for all hybrids it has the issue
The contact owns a 2014 Hyundai Sonata Hybrid. The contact stated while driving 60 MPH, there was a knocking sound coming from the engine compartment, after which the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle stalled and failed to restart. Several unknow warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the rod bearings and observed metal shavings inside the short block. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 134,000.
The contact owns a 2014 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to start the vehicle the brake pedal went to the floorboard. The contact replaced the brake pads; however, the failure persisted. The dealer was made aware of the failure and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 172,453. Parts distribution disconnect.
The contact owns a 2014 Hyundai Sonata Hybrid. The contact received notification NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was made aware of the issue and confirmed that parts were not available. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool showed no open recalls.
The contact owns a 2014 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). The contact stated that while driving approximately 30 MPH, the vehicle stalled. The vehicle was not able to be restarted. The vehicle was towed to an independent dealer where it was diagnosed and determined that the battery fuse needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
The contact owns a 2014 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Hyundai Sonata Hybrid. The contact stated that while operating the vehicle, the message "Brake System Malfunction - Vehicle Will Turn Off for Safety" was displayed on the instrument panel and the vehicle turned off. The vehicle was towed to the local dealer who determined that the ABS module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was included in the NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the remedy was not yet available and did not include replacement of the ABS module. The failure mileage was 160,000.
The contact owns a 2014 Hyundai Sonata Hybrid. The contact stated while driving onto an on-ramp at an unknown speed, an abnormal knocking noise was heard. The vehicle was able to accelerate to approximately 40 MPH. The contact stated there was no warning light illuminated. The vehicle was driven home and then to a dealer. While at the dealer, the failure was diagnosed as a piston failure. The contact referenced NHTSA Campaign Number: 20V746000 (Engine), and the VIN was included in the recall. The contact stated that the vehicle was not repaired under the recall. The contact stated that the dealer provided the test results to the manufacturer. The contact stated that the recall repairs were denied by the manufacturer due to negligent maintenance. The contact stated that he had owned the vehicle for 3-weeks. The manufacturer was not notified of the failure. The approximate failure mileage was 116,000.
I was driving 20 mph straight down a flat residental street. A loud dash alarm sounded in my 2014 hyundai sonada hybrid. the dash displayed "hybrid system warning, safely stop and do not drive" . Below the warning a yellow caution triangle displayed. I attempted to give the vehicle gas, so I could pull to the side of the road, but the engine acted like it had no power. A blinking green "ready" light was displayed. The eco guide display was moving up and down from the top to bottom. I took my foot off the gas pedal and began braking. The brakes felt mushy and the vehicle was not stopping. Within a few seconds the vehicle shook and was the engine was revving up and down but like it was out of gear. after approximately 10-15 seconds, I lost the power steering and the it was almost impossible to turn the steering wheel. I again tried braking but the brakes just felt mushy and were not stopping the vehicle. I continued coasting down the road and eventually used the emergency brake to stop the vehicle. once the vehicle was stopped I shut it off and attempted to started the vehicle again. the green "ready" light displayed on the dash as well as the warning lights. the vehicle would turn on but not start again. I put the vehicle in neutral and had several people push me to the curbside. the brakes were very mushy and almost non-existent. I again used the emergency brake to stop it. I notified my local hyundai dealer and advised I would be towing the vehicle to them. I had just came off the freeway and had this happened a few minutes earlier, I would not have been able to get to the shoulder of the freeway. I believe this issue could have caused serious injury or death. it was literally terrifying to lose control of the vehicle the way this occurred. there was no prior warning of an issue and not enough time to react once the warning symbol was displayed.
While in motion going 60mph, vehicle sputtered and then an alarm sounded along with a warning displayed on the drivers side screen stating "hybrid safety warning. Pull over and do not drive." the car would no longer accelerate and came to a stop. had to restart the car. the same warning happened again the following day while in motion going 50mph. had to get out of the roadway and restart the car. Hyundai replaced the entire engine under manufacturer warranty (took about 5 months). upon receiving vehicle back, the same issue happened in the first 10 mins of driving it (issue not fixed). it IS back at the hyundai service center awaiting repair.
Seatbelt pops out of the seatbelt receiver and most of the time, seatbelt does not attach to receiver at all. does not attach properly. this IS happening for long time but I did not know about this site that we can file a safety issues on cars.
While vehicle in motion, car just stop oversudan with a spoken message: " hybrid cells vehicle IS in danger. car will stop"and after this messgae, car stalls with no control on the breaks and steringwheel.
2 times the engine stalled in the middle of an intersection due to hybrid system failure. A simple fuse for the hybrid system went out and turned off all power. The main issue IS that this IS a very dangerous design flaw. Other hybrid vehicles have a safety feature that when the hybrid system IS not working the gasoline engine will still be in full operation. Everytime the engine light goes on it kills the whole car. I got stuck on an expressway and was put in a dangerous situation when this did not have to happen because they don't have to make the 2 motors completely dependent on each other. Having the gasoline engine continue to run and be able to power the car in a hybrid system failure will save someone's life. I am not sure why this IS not a requirement by law to have this safety feature
While driving car system warning came on to" safely stop and do not drive". Was able to pull over and stop car. Could not restart it. Had it towed then changed battery which was low. Tried to restart and did not turn on until 3RD time starting. Let engine run for about 10 min and warning came back on.
TL* the contact owns a 2014 hyundai sonata hybrid. While driving approximately 25 mph, a warning chime sounded and "hybrid system warning" appeared on the instrument panel. The vehicle decelerated as if the brake pedal were depressed. The contact pulled the vehicle over to the side of the road and turned off the vehicle. After attempting to restart the vehicle a few times, the failure went away. The contact stated that the failure occurred sporadically for a month and was becoming worse. The vehicle was not taken to the dealer or an independent mechanic for diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 146,388. *dt consumer stated error became permanent. Service manager suggested the consumer order a starter battery. *Jb
This event can happen at any time while driving and has happened numerous times during one short trip until I parked the car due to the danger of driving it. While driving, you get an alarm sound and dash indication and the car just dies. You then must pull over quickly and stop. While stopping in this condition, the brakes sound terrible like they are grinding horribly but do stop the car. If you push the button to shut off the car and then push it to restart, then the fault clears and the car drives normally until it occurs all over again. My wife said it had been happening occasionally but never several times during one short trip. She had already taken it to the hyundai dealer and was told that this was not covered under the powertrain warranty and that it was a hydraulic sensor in he the hydraulic pack that would be several thousand dollars to replace. They then assured her that the car was safe to drive. They later stated that they didn't know that the car was shutting off and that they thought that it was only a dash trouble light. This issue puts the driver and occupants in a dangerous situation as it happened to us several times while driving on the interstate. We parked the car after this one trip and started driving a backup car until we could get the problem fixed. The car has less than 100,000 miles, but I believe that it has been an issue since about 36K miles. It started making a funny noise at that time but didn't affect the car in any way and the dealer assured us that this was normal for the car even though the new cars didn't make this noise. Ray skillman hyundai south side in indianapolis has since "fixed" this issue as a goodwill favor, but we just got it back and haven't driven it enough to know whether it IS truly corrected. Thanks for looking into this. have there been any accidents because [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6).' *pm
I bought my used car september 1 it's a 2014 hyundai sonata hybrid, with a little over 61000 miles on it, I had to evacuate from a hurricane about week after that, when I returned I checked the oil on my car there was no oil showing on the stick the oil light never came on, I took it to the dealership they said engine oil drain bolt washer had crack in it, they put oil in and said everything was fine. I had to go out of town this past week and on the way back I checked the oil it was about a quart and a half low I called the dealership and ask the service manager what type of oil they used was it synthetic or regular oil she went and ask the mechanic she came back and said do not put oil in it because it would void the warranty I ask her how that would void it, she didn't have an answer for me and I got kinda mad cause they would not tell me what oil to put in it, then I drove to the next rest area a checked it again there was no oil on the stick I tried to call the dealership they would never answer the phone I guess they had caller ID , so I called a tow truck and took it to the closet hyundai dealership they put it on the rack the under belly was clean there had been no leak, he then took off the oil cap and there was so much sludge build up he said the engine was torched no way it could be fix, I ask way the oil light never came on, he said because of all the sludge in there, he said this should have never been sold
TL* the contact owns a 2014 hyundai sonata hybrid. While attempting to start the vehicle, the engine failed to start although the lights and radio were activated. The vehicle rolled when placed in gear. The vehicle was taken to hyundai of columbia (1370 nashville hwy, columbia, tn 38401). The dealer could not diagnose a failure and recommended that the battery be changed. The battery was changed, but the failure recurred. The manufacturer was not made aware of the failure. The approximate failure mileage was 36,000.
El carro tryna cuando voy de reversa y cuando estoy an stop el carro tiembla y los brakes ya SE los cambie y siempre me hace ruido..
When the brakes are applied a little more rapidly or harder than normal there IS a short grumble noise. This noise has no relationship to car speed as it will make this same noise if the car isn't moving or at any speed. The brakes feel and operate normally with the exception of the noise they make. I have told two different service departments and been told this noise IS normal on all the sonata hybrid cars. In the two years and 19,000 miles the noise remains the same, no less or more. Even if the car isn't on pushing on the brake peddle it will make the noise three or four times. The car has done this since new.
Hybrid system warning has come on four times, car shuts off instantly, then the engine light comes on. the first time was on a city street, the second time was a the dealership when picking up the car after repair, the three time was in a parking lot, and the fourth time was on the interstate in heavy traffic. car IS not safe. asked for a replacement with no resolution.
My 2014 hyundai sonata hybrid starts off very slowly when pulling into traffic and then launches forward once the gas motor starts. My concern IS that I'm going to get rear ended when pulling into traffic because of the slow start or I'll lose control as it launches forward. Either way, I don't feel safe. The hyundai dealership that I purchased it from said that it's "normal" and that "all hybrids perform that way". I know for a fact that this IS not true. I've contacted the dealership, but they refuse to help and continue to ignore my complaints. This vehicle, I believe, IS unsafe for me, my family, and for other drivers on the road. I wouldn't drive it, but I have no other car and I need to get to work.
Traveling at 60 mph in a 2014 hyundai sonata hybrid . A deer approximately weighing 150 pounds jumped on to the road and collided with my before mentioned vehicle. Causing damage on the front bumper, hood, and passenger side fender. The concern IS that despite this impact no airbags deployed. There was significant damage estimated by an insurance approved collison repair center to be in excess of $9000. Additionally the seat belt restraint did not lock upon impact. Only minor injuries were sustained such as whiplash and a bumped head. These injuries were not documented, yet I do feel that it IS important to mention them for general public awareness and a genuine concern for my fellow drivers.
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.
During this Preliminary Evaluation (PE), the Office of Defects Investigation (ODI) assessed the scope, frequency and potential safety-related consequences of non-crash vehicle fires caused by both engine failures and failures of other vehicle systems/components in model year (MY) 2011-2014 Hyundai Sonata and Santa Fe vehicles equipped with Theta II and Lambda II engines (approximately 1.3 million vehicles). ODI also reviewed field data of other Hyundai vehicles equipped with Theta II, Gamma, Nu and Lambda engines (approximately 4.8 million). As a result of this PE, Hyundai has issued NHTSA Recalls 20V-746 and 21V-727 to address potential engine failures and fires in certain Hyundai vehicles equipped with various engine types. Additional information on these and other related recall actions is available in the downloadable version of this resume available at NHTSA.gov. In addition, ODI has upgraded this PE to an Engineering Analysis (EA) 21-003 which will focus on potential recall scope concerns and recall remedy concerns related to the engine failure rewlated recalls mentioned above and conducted previously. See the EA21-003 Opening Resume available at NHTSA.gov for more information. Also available in the downloadable version of this resume is a list of the reference numbers for the 302 ODI reports, or Vehicle Owner Questionnaires (VOQs), cited above which ODI received through mid-November 2021. Note that the Manufacturer reports cited above are customer complaints received through March 2019.
In a letter dated June 11, 2018, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a safety defect investigation into non-collision related fires on model year (MY) 2011-2014 Kia Optima and Sorento, and Hyundai Sonata and Santa Fe vehicles. In a letter dated July 24, 2018, CAS requested that MY 2010-2015 Kia Soul vehicles be added to the petition. CAS stated that there is a higher number of complaints to NHTSA regarding non-crash fires on these vehicles compared to other similar vehicles. The Office of Defects Investigation (ODI) had already opened Recall Queries (RQ17-003 and RQ17-004) on all Kia and Hyundai vehicles equipped with Theta II engines for engine failures that may cause stalling and fires.The queries cover most of the petition subject Optima, Sorento, Sonata, and Santa Fe vehicles but not any of the subject Soul vehicles.On August 21, 2018, ODI opened a Defect Petition (DP18-003) to evaluate whether to grant or deny the CAS petition. ODI sent Information Request letters to Kia and Hyundai (September and October 2018) requesting information on all engine and non-engine related fires in the petition vehicles.ODI performed extensive analysis on the information obtained from Kia and Hyundai. During the DP18-003 analysis, Kia and Hyundai each initiated three additional safety recalls related to engine compartment fires on certain petitioned and non-petitioned vehicles (nearly 740,000 total vehicles: Recalls 18V-907, 18V-934, 19V-101, 19V-063, 19V-120, and 19V-204). Based on ODI?s review of the applicable materials, including responses to Information Requests sent to multiple manufacturers, Vehicle Owner Questionnaires (VOQ), and Early Warning Data, NHTSA decided to grant the petition.The CAS petition was granted on March 29, 2019. Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) have been opened to assess the scope, frequency, and potential safety-related consequences of alleged defects relating to non-collision vehicle fires in the 2011-2014 Kia Optima and Sorento, 2011-2014 Hyundai Sonata and Santa Fe, and 2010-2015 Kia Soul.Attached is a list of the reference numbers for the 404 VOQs cited above.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.