2012 Hyundai Veloster
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Hyundai › Veloster › 2012
These records cover every 2012 Hyundai Veloster. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
6 recalls name the 2012 Hyundai Veloster. Newest first.
Hyundai Motor America (Hyundai) is recalling certain 2011-2015 Elantra, Genesis Coupe, Sonata Hybrid, 2012-2015 Accent, Azera, Veloster, 2013-2015 Elantra Coupe, Santa Fe, 2014-2015 Equus, 2010-2012 Veracruz, 2010-2013 Tucson, 2015 Tucson Fuel Cell, and 2013 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module may leak brake fluid internally…
Risk and remedy
Risk
An engine compartment fire while parked or driving can increase the risk of injury.
Remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS fuse, free of charge. Owner notification letters were mailed April 10, 2024 through October 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 251.
Hyundai Motor America (Hyundai) is recalling certain 2012-2014 Veloster vehicles. High conductive liquid may leak into the Reverse Park Aid Sensor (RPAS), which can result in an electrical short circuit.
Risk and remedy
Risk
An electrical short circuit increases the risk of a fire.
Remedy
Dealers will inspect and replace the RPAS fuse and sensor, as necessary, free of charge. Owner notification letters were mailed July 28, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 242.
Hyundai Motor America (Hyundai) is recalling certain 2011-2012 Hyundai Elantra and Sonata Hybrid, 2012 Accent and Veloster vehicles. The 12V accessory socket outlet may have been over-tightened during installation, possibly disabling the thermal fuse and allowing the outlet to overheat with prolonged use, such as by using the Tire Mobility Kit air…
Risk and remedy
Risk
An overheated accessory outlet increases the risk of fire.
Remedy
Hyundai will notify owners, and dealers will replace the Tire Mobility Kit accessory outlet plug with a direct-to-battery connection wire harness kit, free of charge. The recall began September 28, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 193.
Hyundai is recalling certain model year 2012 Veloster vehicles manufactured from July 4, 2011, through October 31, 2011 and equipped with panoramic sunroofs. The panoramic sunroof assembly may have been weakened during installation at the factory.
Risk and remedy
Risk
If the assembly was weakend at the factory, the panoramic glass panel may break while the vehicle is in motion leading to personal injury or a vehicle crash.
Remedy
Hyundai will notify owners, and dealers will inspect the sunroof's integrity and replace the sunroof glass assembly, as necessary, free of charge. The safety recall began during March 2013. Owners may contact Hyundai at 1-800-633-5151.
Hyundai is recalling certain model year 2012 Veloster vehicles manufactured from July 2, 2011, through February 27, 2012 and equipped with manual transmissions. Moisture and road grime may cause the parking brake components to bind.
Risk and remedy
Risk
If the parking brake components bind, the parking brake may not operate properly, and the parking brake may drag while driving or may not fully engage when the vehicle is parked. If the parking brake is not fully engaged when parked, a manual transmission may move unintentionally, increasing the risk of a crash.
Remedy
Hyundai will notify owners, and dealers will replace the rear brake caliper assemblies free of charge. The safety recall began January 22, 2013. Owners may contact Hyundai at 1-800-633-5151.
Hyundai is recalling certain model year 2012 Veloster vehicles manufactured from November 1, 2011, through April 17, 2012 and equipped with panoramic sunroofs. The panoramic sunroof assembly may been weakened during installation at the factory.
Risk and remedy
Risk
If the assembly was weakend at the factory, the panoramic glass panel may break while the vehicle is in motion leading to personal injury or a vehicle crash.
Remedy
Hyundai will notify owners, and dealers will inspect the sunroof's integrity and replace the sunroof glass assembly, as necessary, free of charge. The safety recall began January 22, 2013. Owners may contact Hyundai at 1-800-633-5151.
Owner complaints
296 complaints15 involved a crash8 involved a fire29 injuries
What owners report most
Latest complaints
- Engine and engine cooling
The contact owns a 2012 Hyundai Veloster. The contact stated that while driving 37 - 40 MPH, the accelerator pedal was depressed, and the vehicle made knocking sounds. Additionally, while parking the vehicle, there was a fuel odor and smoke coming from the vehicle. The check engine warning light…
The contact owns a 2012 Hyundai Veloster. The contact stated that while driving 37 - 40 MPH, the accelerator pedal was depressed, and the vehicle made knocking sounds. Additionally, while parking the vehicle, there was a fuel odor and smoke coming from the vehicle. The check engine warning light was illuminated. The vehicle was diagnosed by a mobile independent mechanic, who determined that the vehicle needed an oil change and that there was engine failure with the vehicle.
- Unknown or other
While driving on the interstate, at approximately 70mph, the sunroof glass shattered causing glass to fall into the vehicle and into the face of the driver. This was not caused by any outside object or force, but simply shattered. Upon searching the web, I discovered NHSTA campaign #12V592000 and…
While driving on the interstate, at approximately 70mph, the sunroof glass shattered causing glass to fall into the vehicle and into the face of the driver. This was not caused by any outside object or force, but simply shattered. Upon searching the web, I discovered NHSTA campaign #12V592000 and 12V56800 and Hyundai recall #108. While I was notified by Hyundai about other vehicle recalls, I was not notified about this one.
- Engine · Power train · Vehicle speed control
The contact owns a 2012 Hyundai Veloster. The contact stated that the vehicle was taken to the local dealer for an unknown recall repair. Upon retrieving the vehicle, the check engine warning light illuminated. The reverse and drive gears were inoperable. The vehicle was towed to the local dealer…
The contact owns a 2012 Hyundai Veloster. The contact stated that the vehicle was taken to the local dealer for an unknown recall repair. Upon retrieving the vehicle, the check engine warning light illuminated. The reverse and drive gears were inoperable. The vehicle was towed to the local dealer, where an unknown diagnosis was provided. The vehicle was repaired, but the failure recurred. The contact stated that the transmission was inoperable, the starter, the engine light were blinking, and the vehicle was slow to move. There was smoke coming from the vehicle. There was an abnormal knocking sound coming from the engine. The manufacturer was not contacted. The failure mileage was approximately 100,000.
- Air bags · Seat belts
On January 15, 2026, at approximately 7:51 a.m., my son was involved in a motor vehicle collision that disabled three vehicles. His vehicle sustained significant damage and was declared a total loss. During the collision, the driver-side airbag did not deploy, and the seat belt failed to engage. As…
On January 15, 2026, at approximately 7:51 a.m., my son was involved in a motor vehicle collision that disabled three vehicles. His vehicle sustained significant damage and was declared a total loss. During the collision, the driver-side airbag did not deploy, and the seat belt failed to engage. As a result of the restraint system failures, my son sustained head trauma and required medical evaluation. There were no prior warnings or indicator lights suggesting a malfunction of the airbag or seat belt systems prior to the crash. The failure of these safety systems raises concern about a potential defect that could pose a risk to other drivers. This complaint is submitted to document the incident and to request that it be reviewed for potential investigation or recall action in the interest of public safety.
- Engine · Fuel/propulsion system · Vehicle speed control
After an update for a recall for brake issues, the dealership updated the knock sensor update without my consent. After the knock sensor software was installed, my 2012 Hyundai veloster will not operate without going into protection mode. Hyundai states that they can not reverse the software update…
After an update for a recall for brake issues, the dealership updated the knock sensor update without my consent. After the knock sensor software was installed, my 2012 Hyundai veloster will not operate without going into protection mode. Hyundai states that they can not reverse the software update to make my vehicle operable again. This has already come up as a safety concern as my wife was on the interstate when the vehicle shut down in 70+ mph traffic.
- Electrical system · Engine · Unknown or other
I stood my [XXX] nephew up in the front passengers side floorboard of the 2012 hyundia voloster manual transmission with push start . I stepped out of the car on the passage side of the car the car was parked in first gear no one was on the driver's side . I bent over to get my shoes on and baby…
I stood my [XXX] nephew up in the front passengers side floorboard of the 2012 hyundia voloster manual transmission with push start . I stepped out of the car on the passage side of the car the car was parked in first gear no one was on the driver's side . I bent over to get my shoes on and baby reached over and pushed the start button on the car the car should not have started since the clutch was not pressed in but unfortunately the car started and lunged forward being on a incline it was as if someone smashed on the gas pedal I ran with the car as far as I could but it was going so fast I could not get into the car to stop it I was drug trying to stop the car the car flew thru a fence , into the woods, down a steep hill then crossed a one lane road traveled up a hill thru another patch of woods before going up hill and hitting a tree all the while our nephew was not in a car seat the car was bouncing side to side when it went off road to cross a creek so I know the baby was thrown around in the car he had to of been that car was going so fast I was screaming in fear that he would not be alive when I made it to the car now the key was in my purse located in the passenger side floorboard where I stood the baby up at so when I reached the car the doors had automatically locked the car was still running and the baby was screaming I could not leave the baby to go get help so I tried to tell him to open the door but like I said he is [XXX] old he didn't know what I was telling him to do and since the car went thru the fence it knocked the wiper blades off and the metal was going back and forth on the glass and it was so loud screeching back and forth and baby is screaming and I could not get to him and I know the screeching is scaring him even more so I reached up the pull the wipers away from the windshield and when I did baby leans on the door to see what I was doing and he hits the windows button and the windows came down just far enough to get it unlock INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMAT
- Unknown or other
On [XXX] I was driving when I heard a sudden explosion followed by shattering glass. There was glass in my car and chunks flew off onto the road. It was the panoramic sunroof on my 2012 Hyundai Veloster that had a recall #108 NHTSA campaign # 12V568000. Hyundai Humble is not acknowledging my VIN #…
On [XXX] I was driving when I heard a sudden explosion followed by shattering glass. There was glass in my car and chunks flew off onto the road. It was the panoramic sunroof on my 2012 Hyundai Veloster that had a recall #108 NHTSA campaign # 12V568000. Hyundai Humble is not acknowledging my VIN # [XXX] although the car was produced within the time frame and IS a safety issue created by the manufacturer. I researched and saw that recalls were supposed to last the lifetime of the vehicle. I previously filed a complaint O/L on 6/19/25. Case# [XXX] and never received a call back. Please help. Thank you. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Structure › Body · Unknown or other
On Tue 6/17 I was driving my 2012 Hyundai Veloster home when the sunroof glass spontaneously exploded (no notifications)then the sound of shattering glass. There were no cars ahead of me and none behind so it was doubtful there was damage done to other people. I did have small chunks of glass fall…
On Tue 6/17 I was driving my 2012 Hyundai Veloster home when the sunroof glass spontaneously exploded (no notifications)then the sound of shattering glass. There were no cars ahead of me and none behind so it was doubtful there was damage done to other people. I did have small chunks of glass fall on me and in the car. Humble Hyundai dealership can't find the recall. I called the main office it's recall campaign # is 108. The dealership said the recall had to be opened back up so they can see it. Otherwise I will be hit with a bill too high for me to handle. Please help asap. Thank you
- Visibility
The contact owns a 2012 Hyundai Veloster. The contact stated while driving 20 MPH, the sunroof suddenly shattered, raining glass down into the interior of the vehicle. The vehicle was taken to the dealer, who was unable to provide the contact with a cause for the failure. The vehicle was not…
The contact owns a 2012 Hyundai Veloster. The contact stated while driving 20 MPH, the sunroof suddenly shattered, raining glass down into the interior of the vehicle. The vehicle was taken to the dealer, who was unable to provide the contact with a cause for the failure. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 58,000.
- Electrical system · Engine · Vehicle speed control
Subject: Issue After ABS Recall Service on My 2012 Hyundai Veloster Dear [Hyundai Customer Service/Dealer Name], I recently took my 2012 Hyundai Veloster to the dealer for the ABS recall service, where they performed an ECM and ECU upgrade as part of the fix. However, immediately after the recall…
Subject: Issue After ABS Recall Service on My 2012 Hyundai Veloster Dear [Hyundai Customer Service/Dealer Name], I recently took my 2012 Hyundai Veloster to the dealer for the ABS recall service, where they performed an ECM and ECU upgrade as part of the fix. However, immediately after the recall service, my car began experiencing a serious issue. The Check Engine light turned on, and now the car won’t accelerate past 4,000 RPM. This problem did not exist before the recall, and I believe it may be related to the update or service performed. I would appreciate it if you could look into this matter, as the issue started right after the recall work. Please advise on the next steps and whether this can be inspected and fixed at no cost. Thank you for your time and assistance. I look forward to your prompt response. Regard, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Engine
My engine is blown. The extended warranty offered by hyundai does not cover the time period or mileage I've had deeming it useless. This is a serious problem and it should be addressed properly. I cannot drive this vehicle. I still owe on my loan. The warranty is not sufficient for the damages accrued regardless if I had signed up in time. This is dangerous, criminal and I'd like reimbursement.
- Electrical system · Steering · Unknown or other
Over the last year, I’ve had to purchase three air conditioner switches after driving for several years with it being out the first one we replaced caused a small electrical fire as did all of the others. This has been an ongoing issue not just with my car, but my sister‘s in-laws who is a 2014…
Over the last year, I’ve had to purchase three air conditioner switches after driving for several years with it being out the first one we replaced caused a small electrical fire as did all of the others. This has been an ongoing issue not just with my car, but my sister‘s in-laws who is a 2014 model I looked online. It has been reported over the years basically since the cars come out of this same issue can you please Issue a safety recall before somebody’s house or vehicle or both catches fire completely. This is not safe at all. I have already put in a request for the safety recall on several other occasions this is unacceptable unsafe and a very large problem across the United States since this vehicle has come out please do something.
- Unknown or other
Recall 242 rev parking aid sensor, recall 251 remedy not yet available.
- Electrical system
The Hvac Temperature Control Unit has faulty wiring and plastic dials to where the wiring over heats and melts the Hvac control unit . Multiple complaints on this and nothing has been done . My wiring has melted completely and is a FIRE HAZARD
- Power train · Service brakes · Structure › Body
The car was in Hyundai dealership for 35 days to have a recalls fixed - still showing as no remedy for ABS systems and they said they fixed it ? they had me pick up the car? And but the recall still shows no remedy ? I’m not sure it’s fixed ? and 2 weeks later the transmission goes out while I’m…
The car was in Hyundai dealership for 35 days to have a recalls fixed - still showing as no remedy for ABS systems and they said they fixed it ? they had me pick up the car? And but the recall still shows no remedy ? I’m not sure it’s fixed ? and 2 weeks later the transmission goes out while I’m driving again and lose control over the vehicle and stuck on side of road had And Hyundai dealership proceeded to only be concerned on who’s paying for the diagnosis who has been the one fixing the vehicle and I have an extended warranty with Car Max. Car max sold me a car that had rusted brakes and brake lines and several recalls and now the transmission went out . I have expressed to Hyundai and Carmax - The car is not safe .
- Steering
While driving and trying to travel in a straight line the steering wheel would bind snd stick while trying make slight corrections. This would cause the vehicle to constantly swerve from side to side. The Hyundai dealer (Classic Hyundai) misdiagnosed the problem and claimed the car needed new strut…
While driving and trying to travel in a straight line the steering wheel would bind snd stick while trying make slight corrections. This would cause the vehicle to constantly swerve from side to side. The Hyundai dealer (Classic Hyundai) misdiagnosed the problem and claimed the car needed new strut bearings. An independent consultant found it was caused by an open ball bearing on the steering shaft just under the steering wheel. The bearing did not have proper dust seals and therefore allowed dirt to enter rolling race area cause the binding. This is a Hyundai design fault and should have be subject to a recall.
- Electrical system · Power train · Unknown or other
In Dec of last year my cars dash lights started flashing no matter which gear I tried the gear would flash on the dash,when I called my extended warranty "car shield ",they recommended that I take it to a repair shop in nearby city and have a diagnostic test performed. I did so,in which after…
In Dec of last year my cars dash lights started flashing no matter which gear I tried the gear would flash on the dash,when I called my extended warranty "car shield ",they recommended that I take it to a repair shop in nearby city and have a diagnostic test performed. I did so,in which after testing they said it was something on side of transmission and they weren't equipped to perform the repairs and needed to be taken to dealership instead. I picked up the vehicle and same issue was present of course, so I had it towed to a dealership and then was contacted by them that they could not do a diagnostic test until the battery was replaced because it was not starting, so I brought a battery and put it on in the place of my old one.I made sure that the vehicle was going to start before leaving and it did with no problem, so I turned it off and was contacted by the dealership saying that it was extensive damage, and car shield had to send out their own personal investigator and they refused to fix any issues and would not pay for diagnostic services or the $10,000 to cover the repairs due to unknown circumstances causing the fuse box next to battery to melt as well as damage to my wiring harness and the wiring harness for the alternator somehow. Now I have a vehicle that I paid for less than a year ago and a no good extended warranty paid for as well and a vehicle with less than 100000 miles that's useless.
- Electrical system
The contact owns a 2012 Hyundai Veloster. The contact stated that while driving at approximately 15 MPH, the gear shift indicator located on the instrument panel started flashing. The contact stated that the vehicle failed to shift into gear and failed to remain in drive(D) as intended. The vehicle…
The contact owns a 2012 Hyundai Veloster. The contact stated that while driving at approximately 15 MPH, the gear shift indicator located on the instrument panel started flashing. The contact stated that the vehicle failed to shift into gear and failed to remain in drive(D) as intended. The vehicle was steered to the side of the road and parked. The vehicle was towed to a dealer, where it was diagnosed that the fuse panel, the transmission, and the alternator wiring harnesses had melted and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 99,000.
- Service brakes, hydraulic
The contact owns a 2012 Hyundai Veloster. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a…
The contact owns a 2012 Hyundai Veloster. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Electrical system
Since the make of this car and it’s further year generations people can complained about the a/c control switch burning out and actually it melts the inside of the part. Upon replacing it will short out again and again. So my people have called Hyundai over this issue and they 22 years after my car…
Since the make of this car and it’s further year generations people can complained about the a/c control switch burning out and actually it melts the inside of the part. Upon replacing it will short out again and again. So my people have called Hyundai over this issue and they 22 years after my car was made still have not issued a recall. Please someone do something about this!!!PLEASE!!! They don’t sell a replacement part and Hyundai is making 200+ just for the part they “need” to replace (whole unit) for a $5 part of the unit. As someone who lives in AZ it can be fatal to not have A/C. Additionally the stearing controls have also shorted out. This while card electronics are a hazard and a money pit!
- Engine · Power train · Service brakes, hydraulic
The contact owns a 2012 Hyundai Veloster. The contact stated that while driving at approximately 30 MPH, the vehicle lost motive power. No warning light was illuminated. The vehicle was able to be restarted. The vehicle was taken to AutoZone, where it was diagnosed with transmission failure, glow…
The contact owns a 2012 Hyundai Veloster. The contact stated that while driving at approximately 30 MPH, the vehicle lost motive power. No warning light was illuminated. The vehicle was able to be restarted. The vehicle was taken to AutoZone, where it was diagnosed with transmission failure, glow relay short circuit, and ABS failure. The vehicle was then taken to an independent mechanic, where it was diagnosed that the engine needed to be replaced. The dealer was made aware of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 128,220.
- Service brakes
Brakes catastrophic failure due to brake line corrosion. Complete lose of fluid and pressure. The undercoating was not done right or possibly at all so road salts ate through the lines. All lines replaced at a cost of roughly $2000.00. This is already a recall in Canada so like do something about it.
- Service brakes, hydraulic
The contact owns a 2012 Hyundai Veloster. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available.…
The contact owns a 2012 Hyundai Veloster. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Electrical system · Engine
When I make short trips and then turn car off for a few minutes before trying to start it again, sometimes it doesn’t restart. I have to sit there for 5-15 minutes before it will start again. Once, it died at a 4-way stop then started right back up. Today, the motor cut off while I was accelerating…
When I make short trips and then turn car off for a few minutes before trying to start it again, sometimes it doesn’t restart. I have to sit there for 5-15 minutes before it will start again. Once, it died at a 4-way stop then started right back up. Today, the motor cut off while I was accelerating at 35 mph right in the middle of the road. After 10 minutes it started right back up. This is my daily driver and I know there’s a campaign for this abs/electrical issue but I need a solution immediately before I’m left up a creek without a paddle. That was so scary that I’m afraid to even get on the interstate to take it to the dealership!
- Parking brake
The contact owns a 2012 Hyundai Veloster. The contact stated while parking the vehicle, the contact engaged the parking brake, but the vehicle attempted to roll while parked on an incline. The contact stated that the vehicle had to be parked on level ground to avoid the vehicle rolling.…
The contact owns a 2012 Hyundai Veloster. The contact stated while parking the vehicle, the contact engaged the parking brake, but the vehicle attempted to roll while parked on an incline. The contact stated that the vehicle had to be parked on level ground to avoid the vehicle rolling. Additionally, the brake lights were illuminated without the brake pedal being depressed. The vehicle was not included in NHTSA Campaign Number: 12V567000 (Parking Brake). The manufacturer was made aware of the failure. The failure mileage was approximately 140,000.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Hyundai and Kia ABS Module Fires
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by…
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.
- Panoramic Sunroof Breakage
The Office of Defects Investigation (ODI) opened PE12-027 on October 2, 2012 to investigate allegations of spontaneous sunroof shatter on model year (MY) 2012 Hyundai Veloster vehicles. The MY2012 platform was the first to introduce the panoramic sunroof option. ODI received 26 consumer complaints of sunroof shatter…
The Office of Defects Investigation (ODI) opened PE12-027 on October 2, 2012 to investigate allegations of spontaneous sunroof shatter on model year (MY) 2012 Hyundai Veloster vehicles. The MY2012 platform was the first to introduce the panoramic sunroof option. ODI received 26 consumer complaints of sunroof shatter, 15 occurring while the vehicle was being driven. The injury incidents noted were due to complainants who alleged minor cuts or abrasions from fallen glass. Sunroof glass shattering while operating the vehicle poses a risk of personal injury or a vehicle crash.In response to ODI's information request (IR), Hyundai provided 23 consumer complaints related to the alleged problem and 46 warranty claims for sunroof shatter and/or replacement.On December 6, 2012 Hyundai notified ODI that it would conduct a safety recall on model year 2012 Veloster vehicles equipped with panoramic sunroofs manufactured from November 1, 2011 through April 17, 2012. The panoramic sunroof assembly may have weakened during installation at the factory. An intermittent malfunction of a limit switch for the panoramic sunroof assembly's unloading station robot may have occurred, allowing forced contact between the mechanism and the sunroof glass. This contact could have caused damage to the sunroof glass, and lead to subsequent shattering of the glass in the field. The loading station robot was repaired in April 2012. The initial point in time for the malfunction of the station robot was not clearly defined through technical reasoning, therefore ODI challenged the proposed production scope for the safety recall. On February 14, 2013 Hyundai responded that they will conduct safety recall 13V-051 which expands the covered vehicles to those produced from the start of MY2012 production (July 4, 2011) through April 17, 2012. This investigation is closed on the basis of Hyundai's announcement of safety recalls 12V-568 and 13V-051.The reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers: 10462857, 10463570, 10465757, 10468816, 10468854, 10469144, 10471972, 10472742, 10473062, 10473640, 10477212, 10478075, 10478735, 10479487, 10479931, 10482027, 10482056, 10482561, 10482760, 10482933, 10483765, 10483770, 10484048, 10485802, 10487399, 10490171
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11006829Hyundai is conducting a campaign to enhance the knock sensor software to detect abnormal engine bearing noise before potentially severe engine damage occurs. If abnormal engine bearing noise is detected, the Malfunction Indicator Lamp (MIL) will blink continuously, and the vehicle will be placed in Engine Protection Mode allowing the customer to drive to the nearest Hyundai dealer for diagnosis and repair. In addition, DTC P132600 will be recorded in the ECM. The vehicle can continue to be operated for a limited time in Engine Protection Mode, but it will accelerate slower and have a reduced maximum speed. Engine RPMs will be limited to approximately 1800-2000 RPM.
- 11000788A class settlement against Hyundai Motor America (HMA) that had alleged that certain 2011 2022 model year Hyundai vehicles that were not equipped with an engine immobilizer (called the Class Vehicles) contain design flaws, including the failure to manufacture the Class Vehicles with an anti-theft device called an engine immobilizer, that make them susceptible to theft and damage. Class Vehicles manufactured without an engine immobilizer have traditional turn-key-to-start ignition systems.
- 11000314A class settlement against Hyundai Motor America (HMA) that had alleged that certain 2011 2022 model year Hyundai vehicles that were not equipped with an engine immobilizer (called the Class Vehicles) contain design flaws, including the failure to manufacture the Class Vehicles with an anti-theft device called an engine immobilizer, that make them susceptible to theft and damage. Class Vehicles manufactured without an engine immobilizer have traditional turn-key-to-start ignition systems.
- 10251285This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming partially separated on the inner side of the wiper blade, which could lead to poor wiping performance and/or possible scratching of the windshield glass. Follow the procedure in this bulletin to properly remove the windshield wiper blade protective cover on all new wiper blades.
- 10251282Hyundai has launched an anti-theft software upgrade and window decal campaign (Campaign 993), combined with an anti-theft steering wheel lock campaign (Campaign P32), and anti-theft ignition cylinder protector campaign (Campaign 9A5) in response to an increase in thefts of certain 2011-2022MY Hyundai vehicles not equipped with engine immobilizers targeted through social media. Campaign 9A8 has also been released to provide a revised software update to certain 2018 model year Elantra vehicles. For certain vehicles that cannot be upgraded with the software under Campaign 993, Hyundai is offering customers an anti-theft ignition cylinder protector to be installed on their vehicle. This Dealer Best Practices Guide provides information to assist dealership personnel with customer questions relating to the immobilizer software upgrade, window decals and steering wheel lock anti-theft solutions available from HMA through Hyundai dealerships.
- 10251276This bulletin provides the service procedure to: 1) Upgrade the IBU/BCM (Integrated Body Control Unit/Body Control Module) to revise the OEM Hyundai burglar alarm system operation and ignition start logic and 2) Install two anti-theft decals for the front windows. Additional decals may also be installed in the rear windows at customers discretion.
- 10251275Hyundai has launched an anti-theft software upgrade and window decal campaign (Campaign 993), combined with an anti-theft steering wheel lock campaign (Campaign P32), and anti-theft ignition cylinder protector campaign (Campaign 9A5) in response to an increase in thefts of certain 2011-2022MY Hyundai vehicles not equipped with engine immobilizers targeted through social media. For certain vehicles that cannot be upgraded with the software (Campaign 993), Hyundai is offering customers an anti-theft ignition cylinder protector to be installed on their vehicle. This Dealer Best Practices Guide provides information to assist dealership personnel with customer questions relating to the immobilizer software upgrade, window decals and steering wheel lock anti-theft solutions available from HMA through Hyundai dealers.
- 10249707Hyundai has launched an anti-theft software upgrade and window decal campaign (Campaign 993), combined with an anti-theft steering wheel lock campaign (Campaign P32), and anti-theft ignition cylinder protector campaign (Campaign 9A5) in response to an increase in thefts of certain 2011-2022MY Hyundai vehicles not equipped with engine immobilizers targeted through social media. For certain vehicles that cannot be upgraded with the software (Campaign 993), Hyundai is offering customers steering wheel locks at the dealer (Campaign P32). This Dealer Best Practices Guide provides information to assist dealership personnel with customer questions relating to the immobilizer software upgrade, window decals and steering wheel lock ant-theft solutions available from HMA through Hyundai dealers.
- 10247611Hyundai has launched an anti-theft software upgrade and window decal campaign (Campaign 993), combined with an anti-theft steering wheel lock campaign (Campaign P32), and anti-theft ignition cylinder protector campaign (Campaign 9A5) in response to an increase in thefts of certain 2011-2022MY Hyundai vehicles not equipped with engine immobilizers targeted through social media. For certain vehicles that cannot be upgraded with the software (Campaign 993), Hyundai is offering customers steering wheel locks at the dealer (Campaign P32). This Dealer Best Practices Guide provides information to assist dealership personnel with customer questions relating to the immobilizer software upgrade, window decals and steering wheel lock ant-theft solutions available from HMA through Hyundai dealers.
- 10247189This bulletin provides important checkpoint guidelines when performing engine oil and filter change services.
- 10245579Certain Hyundai vehicles may not be equipped with an immobilizer. This bulletin provides the service procedure to update the IBU/BCM (Integrated Body Control Unit/Body Control Module), to revise the OEM Hyundai burglar alarm system operation and ignition start logic, and installation of two anti-theft decals for the front windows.
- 10245578Hyundai has launched an anti-theft software upgrade and window decal campaign (Campaign 993), combined with an anti-theft steering wheel lock campaign (Campaign P32), in response to an increase in thefts of certain 2011-2022MY Hyundai vehicles not equipped with engine immobilizers targeted through social media. For certain vehicles that cannot be updated with the software (Campaign 993), Hyundai is offering customers steering wheel locks at the dealer (Campaign P32). This Dealer Best Practices Guide provides information to assist dealership personnel with customer questions relating to the immobilizer software upgrade, window decals and steering wheel lock ant-theft solutions available from HMA through Hyundai dealers.
- 10244992Hyundai has launched an anti-theft software upgrade and window decal campaign (Campaign 993), combined with an anti-theft steering wheel lock campaign (Campaign P32), in response to an increase in thefts of certain 2011-2022MY Hyundai vehicles not equipped with engine immobilizers targeted through social media. For certain vehicles that cannot be updated with the software (Campaign 993), Hyundai is offering customers steering wheel locks at the dealer (Campaign P32). This Dealer Best Practices Guide provides information to assist dealership personnel with customer questions relating to the immobilizer software upgrade, window decals and steering wheel lock ant-theft solutions available from HMA through Hyundai dealers.
- 10241874Hyundai has launched an anti-theft software upgrade and window decal campaign (Campaign 993), combined with an anti-theft steering wheel lock campaign (Campaign P32), in response to an increase in thefts of certain 2011-2022MY Hyundai vehicles not equipped with engine immobilizers targeted through social media. For certain vehicles that cannot be updated with the software (Campaign 993), Hyundai is offering customers steering wheel locks at the dealer (Campaign P32). This Dealer Best Practices Guide provides information to assist dealership personnel with customer questions relating to the immobilizer software upgrade, window decals and steering wheel lock ant-theft solutions available from HMA through Hyundai dealers.
- 10241849Some models from service campaign 993 (IBU/BCM Software Update and Decals Application) equipped with the Hyundai OEM remote start system may exhibit the horn honking when remote starting the vehicle after receiving the software update. This bulletin provides the procedure to update the remote start module to eliminate the horn honking during remote start operation.
- 10240082A class action lawsuit against Hyundai Motor America (HMA) alleges that certain Hyundai vehicles (Class Vehicles) were manufactured, marketed, sold, and/or leased with an engine defect that can result in sudden engine seizure, stalling, engine failure, and in some circumstances, engine fire, and that some owners and lessees of Class Vehicles have been improperly denied repairs under warranty. Neither HMA nor Hyundai Motor Company have been found liable for any of the claims alleged in the lawsuit. The parties have instead reached a voluntary settlement (the Settlement) to avoid lengthy litigation and to provide owners of Class Vehicles certain benefits.
- 10240081Hyundai has launched an anti-theft software upgrade and window decal campaign (Campaign 993), combined with an anti-theft steering wheel lock campaign (Campaign P32), in response to an increase in thefts of certain 2011-2022MY Hyundai vehicles not equipped with engine immobilizers targeted through social media. For certain vehicles that cannot be updated with the software (Campaign 993), Hyundai is offering customers steering wheel locks at the dealer (Campaign P32).
- 10240080Certain Hyundai vehicles may not be equipped with an immobilizer. This bulletin provides the service procedure to update the IBU/BCM (Integrated Body Control Unit/Body Control Module), to revise the OEM Hyundai burglar alarm system operation and ignition start logic, and installation of two anti-theft decals for the front windows.
- 10238353Certain Hyundai vehicles may not be equipped with an immobilizer. This bulletin provides the service procedure to update the IBU/BCM (Integrated Body Control Unit/Body Control Module), to revise the OEM Hyundai burglar alarm system operation and ignition start logic, and installation of two anti-theft decals for the front windows.
- 10237189Certain Hyundai vehicles may not be equipped with an immobilizer. This bulletin provides the service procedure to update the IBU/BCM (Integrated Body Control Unit/Body Control Module), to revise the OEM Hyundai burglar alarm system operation and ignition start logic, and installation of two anti-theft decals for the front windows.
- 10235566Hyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can become clouded under the PPF. These spots are the result of moisture trapped between the PPF and the paint.
- 10235556Certain Hyundai vehicles may not be equipped with an immobilizer. This bulletin provides the service procedure to update the IBU/BCM (Integrated Body Control Unit/Body Control Module), to revise the OEM Hyundai burglar alarm system operation and ignition start logic, and installation of two anti-theft decals for the front windows.
- 10235555Hyundai has launched an anti-theft software upgrade and window decal campaign (Campaign 993) in response to an increase in thefts of certain Hyundai vehicles not equipped with engine immobilizers targeted through social media. In November 2021, engine immobilizers became standard on all Hyundai vehicles produced.
- 10235341Certain Hyundai vehicles may not be equipped with an immobilizer. This bulletin provides the service procedure to update the IBU/BCM (Integrated Body Control Unit/Body Control Module), to revise the OEM Hyundai burglar alarm system operation and ignition start logic, and installation of two anti-theft decals for the front windows.
- 10233549Hyundai has launched an anti-theft software upgrade and window decal campaign (Campaign 993) in response to an increase in thefts of certain Hyundai vehicles not equipped with engine immobilizers targeted through social media. In November 2021, engine immobilizers became standard on all Hyundai vehicles produced.
- 10233547Certain Hyundai vehicles may not be equipped with an immobilizer. This bulletin provides the service procedure to update the IBU/BCM (Integrated Body Control Unit/Body Control Module), to revise the OEM Hyundai burglar alarm system operation and ignition start logic, and installation of two anti-theft decals for the front windows.
- 10230904This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes or during normal driving operation.
- 10228219In certain areas, a vehicles underbody may exhibit corrosion due to road-salt usage. As a preventative measure, a cavity wax coating is applied to the internal surfaces of underbody components and an undercoating spray is applied to exterior surfaces of specified underbody components. This bulletin describes the procedure to perform this preventative service on certain 2012 2017MY Velosters (FS).
- 10228218In certain areas, a vehicles underbody may exhibit corrosion due to road-salt usage. As a preventative measure, a cavity wax coating is applied to the internal surfaces of underbody components and an undercoating spray is applied to exterior surfaces of specified underbody components. This bulletin describes the procedure to perform this preventative service on certain 2012 2017MY Velosters (FS).
- 10227320Certain vehicles may experience the Check Engine warning lamp illuminated with DTC P1326 and/or engine may exhibit abnormal noise, or no crank/no start condition related to connecting rod bearing wear or damage. This Dealer Best Practice outlines the service process to inspect the vehicle and replace the engine or update the engine ECU software based on the inspection results, as well as related warranty coverage for the conditions outlined above.
- 10227317Certain vehicles listed below may experience the Check Engine warning lamp illuminated with DTC P1326 and/or an engine concern/noise related to connecting rod bearing wear or damage. Follow the procedure to inspect the vehicle and replace the engine and/or update the engine ECU software (if new ROM is available) based on the inspection results.
- 10227316The warranty coverage for engine repair or replacement regarding engine damage or malfunction from connecting rod bearing wear has been extended to 15 years or 150,000 miles from the date of original retail delivery or date of first use, whichever occurs first, and is valid for original and subsequent owners. Commercial entities and individuals engaged in the buying, selling, leasing, or renting of motor vehicles, as well as salvaged vehicles, are ineligible for the extended warranty.
- 10227313Op code/part number (reference guide for service campaign T6G)
- 10217258Effective June 2, 2008, Federal Motor Vehicle Safety Standard 110 (FMVSS 110) established a threshold for correcting load carrying capacity information indicated on tire placards when vehicle weight has been increased before retail sale. This limit is the lesser of 1.5% of GVWR or 100 pounds. If the total added weight exceeds the lesser of the limit, a label must be added to the driver-side B-pillar within 25mm (1 inch) of the original tire placard.
- 10217251Follow the guidelines outlined in this bulletin to inspect and clean or replace certain components of the engine intake system accordingly during engine short block or sub-assembly replacement.
- 10211675The Powertrain warranty coverage for certain engine repairs and/or replacement where the engine damage or malfunction is related to connecting rod bearing wear, has been extended to 15 years or 150,000 miles from the date of original retail delivery or date of first use, whichever occurs first, and is valid for original and subsequent owners.
- 10211667Hyundai is conducting a campaign to enhance the knock sensor software to detect abnormal engine bearing noise before potentially severe engine damage occurs. If abnormal engine bearing noise is detected, the Malfunction Indicator Lamp (MIL) will blink continuously, and the vehicle will be placed in Engine Protection Mode allowing the customer to drive to the nearest Hyundai dealer for diagnosis and repair. In addition, DTC P132600 will be recorded in the ECM. The vehicle can continue to be operated for a limited time in Engine Protection Mode, but it will accelerate slower and have a reduced maximum speed. Engine RPMs will be limited to approximately 1800-2000 RPM.
- 10211666Certain vehicles listed below may experience the Check Engine warning lamp illuminated with DTC P1326 and/or an engine concern/noise related to connecting rod bearing wear or damage. Follow the procedure to inspect the vehicle and replace the engine and/or update the engine ECU software (if new ROM is available) based on the inspection results.
- 10211664Hyundai is conducting a service campaign to enhance the knock sensor software to detect abnormal engine bearing noise before potentially severe engine damage occurs. If abnormal engine bearing noise is detected, the Malfunction Indicator Lamp (MIL) will blink continuously, and the vehicle will be placed in Engine Protection Mode allowing the customer to drive to the nearest Hyundai dealer for diagnosis and repair. In addition, DTC P132600 will be recorded in the ECM. The vehicle can continue to be operated for a limited time in Engine Protection Mode, but it will accelerate slower and have a reduced maximum speed. Engine RPMs will be limited to approximately 1800-2000 RPM.
- 10211662Certain vehicles that have completed Service Campaign 966 may experience the Check Engine warning lamp illuminated with DTC P1326 and/or an engine concern/noise related to connecting rod bearing wear or damage. Follow the procedure to inspect the vehicle and replace the engine and/or update the engine ECU software (if new ROM is available) based on the inspection results.
Every Hyundai Veloster model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.