2018 Infiniti Q60

Recalls

1 recall names the 2018 Infiniti Q60. Newest first.

• Back over prevention › Sensing system › Camera

  Sep 12, 2019NHTSA 19V6540001,228,830 vehicles

  Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti…

  Risk and remedy

  Risk

  The lack of an image in the back-up camera display increases the risk of a crash.

  Remedy

  Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.

  Full recall details →

Owner complaints

What owners report most

1. Air bags8
2. Steering7
3. Power train4
4. Engine4
5. Unknown or other4
6. Electrical system3
7. Wheels2
8. Seat belts2
9. Suspension1
10. Lane departure1

Latest complaints

• Aug 22, 2026CA
  Engine · Power train
  While driving home, I experienced an extreme amount of white smoke coming from my exhaust. The smoke was so severe that I could barely see vehicles behind me. Because I was on the freeway and concerned about my safety and the safety of others, I pulled over when safe and had the vehicle towed home…

  While driving home, I experienced an extreme amount of white smoke coming from my exhaust. The smoke was so severe that I could barely see vehicles behind me. Because I was on the freeway and concerned about my safety and the safety of others, I pulled over when safe and had the vehicle towed home and then to an Infiniti dealership for diagnostics. I had previously researched Infiniti’s extended powertrain warranty for turbochargers applicable to my specific year/model and learned of premature turbocharger failures and the potential for resulting engine damage. The dealership confirmed that my turbocharger had failed, but also stated that my engine was failing and that the engine damage would not be covered under warranty. The service technician initially attributed the engine failure to inadequate oil changes. When I explained that I had recently had the oil changed and had consistently maintained the vehicle, he stated that because my oil changes were performed outside of the dealership, they may not have been done properly and the vehicle may not have been adequately inspected. He also referenced the hiring practices of other companies as a possible cause. I am concerned that this explanation is being used to avoid addressing whether the known turbocharger defect caused or contributed to the engine failure.There were no warning lights or other indications before this incident that my vehicle was experiencing a catastrophic mechanical problem. The failure occurred suddenly while I was traveling on the freeway, leaving my vehicle undriveable and requiring a tow. My primary concern is safety. If these turbochargers are known to fail prematurely and can cause significant oil leakage and subsequent engine damage, loss of power, or other mechanical failures, waiting until the turbocharger fails may create a serious safety hazard. A sudden loss of power or acceleration on a freeway could result in a collision, while substantial oil leakage can cause a fire.

• Jul 19, 2026TX
  Air bags · Power train · Seat belts
  Component/System: Supplemental Restraint System (SRS) / Airbag Occupancy Classification System — Passenger Side What Happened: The airbag/SRS warning light illuminated on my 2018 Infiniti Q60 (VIN [XXX], 102,388 miles). The vehicle was taken to Sewell Infiniti of Dallas ([XXX]) for diagnosis. The…

  Component/System: Supplemental Restraint System (SRS) / Airbag Occupancy Classification System — Passenger Side What Happened: The airbag/SRS warning light illuminated on my 2018 Infiniti Q60 (VIN [XXX], 102,388 miles). The vehicle was taken to Sewell Infiniti of Dallas ([XXX]) for diagnosis. The technician performed a diagnostic scan and found fault code B00A0-00 related to the passenger seat occupancy classification system. The technician performed a relearn and reset procedure on the occupancy sensor (Step 1 of the progressive repair protocol, at a cost of $143.99). The relearn procedure failed. The technician confirmed the control units are functioning correctly but that the seat sensors have failed and only come with the new passenger front seat frame assembly. The technician also identified a fault code for the right front seat belt buckle switch located inside the passenger front seat belt buckle, which was found during the relearn attempt. The buckle is currently functional but the fault code is present. Sewell Infiniti confirmed the final repair required is replacement of the passenger front seat frame assembly at a quoted cost of $7,948.69, which includes the occupancy classification sensor and the seat belt buckle switch. This repair has not yet been authorized or completed. The vehicle is currently being driven with the airbag warning light illuminated and the occupancy sensor fault unresolved. Is the component available for inspection? Yes. The vehicle is in my possession and available for inspection upon request. How Safety Was Put at Risk: The passenger seat occupancy classification system is a critical component of the supplemental restraint system. Its function is to detect whether a passenger is present in the front passenger seat and to classify the occupant appropriately so that the airbag control module can determine whether and how to deploy the passenger frontal airbag in a collision. With the occupancy INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)

• Jun 24, 2026FL
  Air bags
  I own an Infiniti with fewer than 45,000 miles on it. Recently, the airbag warning light illuminated, so I brought the vehicle to an Infiniti dealership for diagnosis. I was informed that the issue is a known problem involving the seat frame and that the recommended repair is replacement of the…

  I own an Infiniti with fewer than 45,000 miles on it. Recently, the airbag warning light illuminated, so I brought the vehicle to an Infiniti dealership for diagnosis. I was informed that the issue is a known problem involving the seat frame and that the recommended repair is replacement of the seat frame. I was then quoted approximately $11,000 for the repair. I purchased this vehicle less than a year ago and am extremely concerned that a component critical to the airbag system has failed at such low mileage. More importantly, I have been advised that the airbag system will not work while this condition exists, creating what I believe to be a significant safety hazard. Given the low mileage of the vehicle, the reported history of this issue, and the potential impact on occupant safety, I am requesting that Infiniti review this matter. I

• Jan 29, 2026CA
  Electrical system · Engine · Power train
  The vehicle was subject to an active manufacturer safety recall involving the oil pressure control system and diagnostic trouble code P06DA, which requires inspection and replacement of the Engine Room Sub-Harness if the condition is present. The defect was confirmed by an authorized dealer, DTC…

  The vehicle was subject to an active manufacturer safety recall involving the oil pressure control system and diagnostic trouble code P06DA, which requires inspection and replacement of the Engine Room Sub-Harness if the condition is present. The defect was confirmed by an authorized dealer, DTC P06DA was verified, and the Engine Room Sub-Harness was replaced in accordance with the recall remedy instructions. However, the manufacturer failed to fully remedy the recall, as the consumer was required to pay a significant portion of the repair cost out-of-pocket. While the manufacturer provided partial reimbursement, the remaining balance was charged to the vehicle owner despite the repair being performed solely to address a safety recall condition. Requiring consumer payment to obtain a mandated safety recall repair does not constitute a complete or timely remedy under recall obligations. This complaint is submitted to document the manufacturer’s failure to fully comply with safety recall requirements and to seek appropriate oversight and corrective action.

• Jul 15, 2025TX
  Air bags
  In-dash airbag light stays on as well as the passenger side airbag. Took the vehicle to Infiniti dealership who recommended to change the OCS Unit and OCS Sensor which costs over $18,000+. Of course, the vehicle in question is not in warranty and we are not going to pay for the repair due to the…

  In-dash airbag light stays on as well as the passenger side airbag. Took the vehicle to Infiniti dealership who recommended to change the OCS Unit and OCS Sensor which costs over $18,000+. Of course, the vehicle in question is not in warranty and we are not going to pay for the repair due to the fact cost to repair is equivalent to the value of the vehicle. This is a safety hazard and have looked at Infiniti forums with my model having the same issue. A disaster waiting to happen with airbag not deploying when front passenger is sitting there in case of an accident. This should be a mandatory recall! It appears Infiniti have had similar issue with other models. Links to forums below - [XXX] [XXX] [XXX] PREVIOUS RECALL [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• Jul 15, 2025OH
  Service brakes

  2018 Infiniti Q60, ABS Actuator is malfunctioning. Causing spongy feeling when applying breaks. When breaking, the pedal goes to the floor in order to stop.

• Mar 19, 2025CA
  Engine · Power train
  On Feb 5, 2025, I received written confirmation from Infiniti Consumer Affairs (Case #[XXX]) that my vehicle was eligible for recall repair. However, on Jan 27, 2025, my Infiniti dealer (Stevens Creek Infiniti) informed me that Infiniti had denied the recall, despite this being necessary for…

  On Feb 5, 2025, I received written confirmation from Infiniti Consumer Affairs (Case #[XXX]) that my vehicle was eligible for recall repair. However, on Jan 27, 2025, my Infiniti dealer (Stevens Creek Infiniti) informed me that Infiniti had denied the recall, despite this being necessary for California emissions compliance. This contradicts their initial confirmation and leaves me unable to legally smog or register the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• Mar 11, 2025NJ22,000 mi
  Back over prevention · Forward collision avoidance · Lane departure
  The contact owns a 2018 Infiniti Q60. The contact stated that while reversing the rear-view camera image was distorted and scrambled, creating a visibility hazard for the driver. The vehicle was taken to the local dealer who reprogrammed the rear-view camera, but the failure persisted.…

  The contact owns a 2018 Infiniti Q60. The contact stated that while reversing the rear-view camera image was distorted and scrambled, creating a visibility hazard for the driver. The vehicle was taken to the local dealer who reprogrammed the rear-view camera, but the failure persisted. Additionally, while operating the vehicle, the Lane Departure and Forward Collision Avoidance systems were inoperable. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 22,000.

• Dec 10, 2024CA
  Air bags · Seat belts
  Hello, I purchased my Infiniti Q60 Red Sport brand new in 2028. About a year after that I started to have electrical issues with the car. I've brought it in to the Infiniti dealer in Valencia, CA numerous times during the warranty period (and a few times out of the warranty period), to have these…

  Hello, I purchased my Infiniti Q60 Red Sport brand new in 2028. About a year after that I started to have electrical issues with the car. I've brought it in to the Infiniti dealer in Valencia, CA numerous times during the warranty period (and a few times out of the warranty period), to have these issues addressed. Some were resolved and some were not. So In the past 4-5 years I've brought my vehicle in about 15 times or more to be fixed. The latest issue is a safety problem. About a week ago I noticed that the passenger seat belt sign on the dash does not come on when a passenger is seated without the belt engaged (normally I get a red warning sign that the seat belt is not buckled for the passenger). At the same time I also noticed that there's a red airbag indicator light that stays on at all times while driving. I brought the car in to the dealer again to have it diagnosed, but the service advisor stated that it will be $235 to diagnose the issue, and that more than likely I have to replace the whole seat for $3,500 or more, because the sensor is part of the seat. So to replace the sensor they have to replace the whole seat. I can not afford to pay thousands of dollars for something that is not wear and tear, nor abuse on my part. It seems to me that this should be covered my the manufacture, especially since the issue is safety related. I would greatly appreciate any help that you can offer. Thank you

• Nov 18, 2023CA
  Unknown or other
  I was driving down the road heading to work on a regular street, not even the highway or anything. I heard a loud bang like a gun shot and I almost swerved and crashed from how loud it was. I immediately pulled over to see if maybe I ran something over or anything else, when I had noticed my…

  I was driving down the road heading to work on a regular street, not even the highway or anything. I heard a loud bang like a gun shot and I almost swerved and crashed from how loud it was. I immediately pulled over to see if maybe I ran something over or anything else, when I had noticed my sunroof glass had exploded like completely dismantled from some type of force from the inside. The glass looks pushed out from the inside. I’ve been calling the dealer ship to ask about recalls. I have looked online and their is a whole forum page about other cars that had the same issue and there’s one specific to Infiniti models. Please help I just don’t want to fix it right now and have it keep on happening if it’s some type of manufacturing defect

• Jan 13, 2023TX
  Engine
  The Infiniti Q60/Q50 has issues with the accessory belt. The belt is known to break without any warning or major signs of wear and tear. When the belt breaks it makes the car difficult to drive and poses a safety risk. This issue affects the 2017-2022 models. When the belt break it causes…

  The Infiniti Q60/Q50 has issues with the accessory belt. The belt is known to break without any warning or major signs of wear and tear. When the belt breaks it makes the car difficult to drive and poses a safety risk. This issue affects the 2017-2022 models. When the belt break it causes additional problems such as faulty water pumps, and engine over heating leading to major engine problems. These cars should have been recalled years ago. Drivers on social media have reported the problem with less that 10000 miles and up.

• Jan 9, 2023AZ
  Steering · Unknown or other
  Something is malfunctioning in the steering of this car...About a month ago I was driving my car and noticed it would not accelerate, it kept stalling but not shutting off, as well as it was swerving on it's own with the slightest bumps in the road, and I am not able to control the steerring. I…

  Something is malfunctioning in the steering of this car...About a month ago I was driving my car and noticed it would not accelerate, it kept stalling but not shutting off, as well as it was swerving on it's own with the slightest bumps in the road, and I am not able to control the steerring. I called the service dept. at Colter Infiniti in Mesa Az where I purchased it and they towed it to their service center. They said that the battery was dead which caused the CAMS malfunction, they replaced the battery(infiniti battery) fixed the CAMS and I picked up my car. At first it seemed to function normally, the next day I drove to work and noticed it still swerving whenever I would drive on any uneven pavement or try to switch lanes and have to cross over any bumps, the car will oversteer. This happens at speeds higher than 35-40 mph however, It happens under 35-40, but is controllable... I also took it to another Infiniti dealer Infiniti on Camelback, and they checked everything and said I should lower the tire pressure, I lowered them to 31(35 is recommended) and it still continues. I have checked car forums and they are saying it could be the Direct Adaptive Steering(DAS) , I asked the service department at Camelback to check that and they said they ran all tests and couldn't find a fault. No warning lights or codes come on, and dealer can't find the fault. I believe this issue is a computer failure and it will not throw a code since it is not a part or mechanical issue, it is computer issue. I also asked them to reset my computer and they said that wasn't necessary. I have reported this issue with Infiniti Consumer Affairs, I feel this car is a danger if i drive faster than 35-40 mph as it becomes uncontrollable.

• Sep 9, 2021WA
  Steering · Suspension · Wheels
  There seems to be an issue with my 2018 Infiniti Q60 and I am not the only one. My allignment is perfect and my tires are new but the vehicle still tends to wander on the freeway which feels very unsafe and dangerous. I have spoken to others with this vehicle and they also have the same issue.…

  There seems to be an issue with my 2018 Infiniti Q60 and I am not the only one. My allignment is perfect and my tires are new but the vehicle still tends to wander on the freeway which feels very unsafe and dangerous. I have spoken to others with this vehicle and they also have the same issue. Nobody can figure out what it is but it makes the car very uncomfortable to drive because you are constantly trying to steer the car back in its lane. Please do a recall in this vehicle before somebody gets seriously hurt out in the road. This is the Luxe 3.0t edition and Ive heard the same complaints on the Sport model aswell. We know for a fact that a new vehicle like this, especially stock with very low miles should not drive like this. This is could be a huge potential liability to the Nissan/Infiniti company.

• Jun 7, 2021AL
  Unknown or other
  I was driving down I59 just north of Hattiesburg MS with no one around me or going over an overpass when my sunroof exploded. There is no chance it was hit with anything, there was no one in front of me and no one beside me and no structures overhead. I was driving with cruise control on and not…

  I was driving down I59 just north of Hattiesburg MS with no one around me or going over an overpass when my sunroof exploded. There is no chance it was hit with anything, there was no one in front of me and no one beside me and no structures overhead. I was driving with cruise control on and not changing lanes or swerving. My wife was driving behind me and witnessed the event, glass just exploded from the top of the car. There is no chance anything hit it.

• Dec 5, 2019CA37,100 mi
  Air bags
  TL* the contact owns a 2018 infiniti Q60. While driving 45 mph, the passenger side air bag deployed without warning or an impact occurring. The passenger seat was not occupied at the time. The vehicle was taken to infiniti of bakersfield (5200 gasoline alley dr, bakersfield, ca 93313, (661)…

  TL* the contact owns a 2018 infiniti Q60. While driving 45 mph, the passenger side air bag deployed without warning or an impact occurring. The passenger seat was not occupied at the time. The vehicle was taken to infiniti of bakersfield (5200 gasoline alley dr, bakersfield, ca 93313, (661) 617-2020) where the contact was informed that there was a small tear in the plastic splash guard underneath the vehicle, which could have triggered the air bags to deploy. The dealer stated that the repair would not be covered under warranty. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 37,100. *ln *dt*jb *dl

• May 16, 2019FL19,500 mi
  Wheels

  Was told my service advisor that I need new tires at less than 20,000 despite having them rotated, balanced and/or aligned on a regular basis at dealer. ride IS extremely loud and tires sway erratically at slightest deviation in pavement. Reviews state that these tires often bubble up and explode causing a serious safety issue.

• Mar 8, 2019FL2,500 mi
  Unknown or other

  Co levels (exhaust fumes) being detected inside the cabin when operating vehicle. Co level increase directly correlated to acceleration (wide open throttle). Co levels recorded as high as 19ppm with ac on, windows closed, and recirculate on within 1/2 hour. Direct correlation observed via co detector, and levels drop immediately when recirculate IS switched to fresh.

• Feb 5, 2019MN3,900 miCrash1 injury
  Air bags
  TL* the contact owns a 2018 infiniti Q60. While driving approximately 60 mph, the contact drove over black ice and lost control of the vehicle. The vehicle struck the median on the highway. None of the frontal or side air bags deployed. A police report was filed. The vehicle was towed by the…

  TL* the contact owns a 2018 infiniti Q60. While driving approximately 60 mph, the contact drove over black ice and lost control of the vehicle. The vehicle struck the median on the highway. None of the frontal or side air bags deployed. A police report was filed. The vehicle was towed by the insurance company to a body shop. The contact was taken to the hospital by a family relative, treated for his injuries, and released. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 3,900. *Dt

• Dec 6, 2018TX2,252 mi
  Steering
  Loss of steering control while driving 2018 infiniti Q60S red sport. after a search online, I found that this problem has been predicted with the drive-by-wire or steer-by-wire system. (Direct adaptive steering system) mileage at time of event approx. 2,252 miles. dry roads, no rain…

  Loss of steering control while driving 2018 infiniti Q60S red sport. after a search online, I found that this problem has been predicted with the drive-by-wire or steer-by-wire system. (Direct adaptive steering system) mileage at time of event approx. 2,252 miles. dry roads, no rain, overcast, about 70 degrees. speed at time of steering failure between 65 and 70 mph. Road straight. Driving in right lane of three lane, same direction traffic. steering suddenly and immediately changed from normal to what initially felt like both front tires completely flat. Quickly realized it was not flat tires but rather a sudden and complete loss of steering control. Much worse than flat tires. Warning light on dash. I had almost no reaction on the steering wheel. Once parked, I turned the car off and waited a few seconds and turned it on again. warning light off. I moved the car and it behaved normally. as if it never happened. . I have experienced loss of power steering. This was far worse. With normal loss of power steering, in my experience, you have a heavy and sluggish response to steering. But it IS a response, nonetheless. Unnerving, yet you do not feel a complete loss of control. in this situation, I did not know if I would be able to effect the car at all. It was very different than loss of power steering. It was a complete loss of control. if this failure had happened in most any other driving condition, it may very well have resulted in a catastrophic event. If needed, I would not have been able to make any evasive moves. the recall states: "may cause the warning lamp to illuminate and the eps to go into fail-safe mode and increase driver steering effort." this statement grossly understated the danger. I doubt I could have navigated in any condition besides straight road. There IS a far more serious problem here.

• Nov 15, 2018GA2,450 mi
  Air bags
  TL* the contact owns a 2018 infiniti Q60. The contact stated that the air bag warning indicator illuminated while driving, which was a safety concern. The vehicle was taken to nalley infiniti marietta (located at 2020 cobb pkwy SE, marietta, ga 30060, (404) 994-4328) and the air bag computer was…

  TL* the contact owns a 2018 infiniti Q60. The contact stated that the air bag warning indicator illuminated while driving, which was a safety concern. The vehicle was taken to nalley infiniti marietta (located at 2020 cobb pkwy SE, marietta, ga 30060, (404) 994-4328) and the air bag computer was reset, but the failure recurred. The vehicle was taken back to the dealer where the spiral cable assembly was replaced, but the failure recurred a third time. The vehicle was not repaired. The manufacturer was notified and provided case number: 33417833. The approximate failure mileage was 2,450. *Dt see also voq 11151805 *bes *jb

• Nov 15, 2018GA100 mi
  Air bags

  This IS my second 2018 infiniti Q60 with the airbag light coming on and staying on the dashboard took to the dealership 3 time all they do IS reset the computer and the airbag light goes off the dashboard see also voq 11151812 *bes

• Oct 19, 2018FL
  Steering › Steering wheel/handle bar

  2018 infiniti Q60. Consumer writes in regard to defective steering wheel. *as the consumer stated the steering wheel pulled to the right. *Js

• Apr 16, 2018CA1,020 mi1 injury
  Electrical system · Steering
  I was driving on the freeway saw something on my lane so I try to avoid it by changing lane but my wheels locked and power steering sign came on so I ended up driving over an object. I forced my wheel to the emergency lane safely after vehicles zooming by me on both lanes and to a complete stop.…

  I was driving on the freeway saw something on my lane so I try to avoid it by changing lane but my wheels locked and power steering sign came on so I ended up driving over an object. I forced my wheel to the emergency lane safely after vehicles zooming by me on both lanes and to a complete stop. Shut the vehicle off, exited the vehicle to see scratches on my bumper. It was rather hard for me to force the wheel due to my medical disability from the military. I didn't do a full inspection so went back into my vehicle turned the car on and the sign went away so I kept driving to my destination. While driving my vehicle didn't feel the same it kept steering to the right. The next couple days I get in my car started driving but it kept steering to the right so I stopped the vehicle and checked again to see that I had a flat tire running on run flats and scratched rims. So I take the car to the nearest dealership to find out that the car was on recall on january 18, 2018 and I had leased this car on march 21,2018. The dealership then told me they can fix the power steering problem and my tires but the scratches on the rims was my fault and I had to pay out of my own pocket. Remind you this vehicle was titled new with 14 miles to start off with when I leased the vehicle. The car never warned me of a flat tire or low tire pressure also a glitch in the system while on reverse. The reverse camera monitor will black out. Faulty back up camera.

• Jan 14, 2018FL750 mi
  Steering
  I leased an infiniti Q60 on december 9, 2017. On december 15, as I was driving the car, the steering became extremely tight and the power steering warning light came on. I pulled over, turned the car off and back on and the steering was fine. I drove the car a short distance home and had it towed…

  I leased an infiniti Q60 on december 9, 2017. On december 15, as I was driving the car, the steering became extremely tight and the power steering warning light came on. I pulled over, turned the car off and back on and the steering was fine. I drove the car a short distance home and had it towed to the dealer. At that time the car had approximately 450 miles on it. The dealer replaced the entire power steering system and returned the car to me on december 30, 2017. on sunday, january 7, 2018, my daughter took the car. She was about 3 miles from home when the steering again became difficult and the power steering warning light came on. She pulled over but left the car running. coincidentally, the same tow truck driver came and also confirmed that the power steering warning light was on and the steering wheel was impossible to move. After he shut the car off and turned it back on, everything was normal. The car was towed back to the dealer and I am waiting to hear from infiniti regarding the problem.the car now has less than 750 miles on it. I have video and photos of the light and steering wheel on my phone. I used my tablet to file this complaint.

• Jan 11, 2018FL350 mi
  Electrical system · Steering
  My car IS brand new and was purchased on 12/26/2017. 12/27: after a 3+hour drive w/ 350~ miles on the car at this point, an indicator light with a steering wheel and exclamation point lit up the dash and the steering wheel locked up and became extremely hard to turn. I pulled over turned my car off…

  My car IS brand new and was purchased on 12/26/2017. 12/27: after a 3+hour drive w/ 350~ miles on the car at this point, an indicator light with a steering wheel and exclamation point lit up the dash and the steering wheel locked up and became extremely hard to turn. I pulled over turned my car off and waited about 5 minutes and crank it back up and the light was gone. 1/5: approximately 650+ miles on the car it happened again- steering got extremely tight and hard to maneuver, I pulled over and repeated the same off/rest/on process!!! It happened 3 more times in the course of that hour. Infiniti sent a tow truck to pick it up on 1/5 from my home and still have not been able to replicate or get some resolve on the issue. I am frightened because I was truly blessed to be in an area each of the 5 times to get to safety. That may not always be the case. I am even more mortified that my car siena even have 1000 miles on it and it's causing a severe issue already. The service team at infiniti of tampa are working diligently on it but as of yet have not been able to figure a solution which IS more petrifying.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11009064DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)D
• 11004956DTC C1A17-49 STORED IN LASER/RADAR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 11004954INTELLIGENT KEY INITIALIZATION PROCEDURE STOPS OR WILL NOT CONTINUE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
• 11002539INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 11002537CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 11001653CAN COMMUNICATION CODES DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 11001187AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 11001182WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 11001179REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 11001177WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10251530SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of ITB23-010.
• 10249897SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. HINT: Initially, the Infotainment Software Update Utility will be available only on the CONSULT PC version of ASIST. The Utility will be added to ASIST WEB at a later date. Please discard previous versions of ITB23-010.
• 10249891TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10246431TURBOCHARGER REPLACEMENT PROCEDURE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10242043SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10242042SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10242041TURBOCHARGER REPLACEMENT PROCEDURE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10240534DTC P0744 STORED IN THE TCM IF YOU CONFIRM DTC P0744 (TORQUE CONVERTER) is stored as PAST or CURRENT in the TCM. ACTION Follow the SERVICE PROCEDURE in this bulletin to reprogram the TCM.
• 10239069ISS Reprogram Voluntary Emission Recall Campaign REVISED June 14, 2023 Please discard earlier versions of this bulletin. The announcement from June 10, 2023 has been revised to include the following: INFINITI has expanded the investigation of a potential issue with the repair remedy to include model years 2018-2019 Q50 and Q60 vehicles. Repairs on all vehicles are temporarily suspended while INFINITI investigates the remedy. As a result, all vehicles affected by this campaign will be temporarily deactivated in Service Comm and National Service History. An update will be provided at a later date If there are claim processing concerns, email the FQA mailbox: FQA_Inspection_Support@nissan-usa.com
• 10239068ISS Reprogram Voluntary Emission Recall Campaign REVISED June 10, 2023 Please discard earlier versions of this bulletin. The announcement from May 5, 2023 has been revised to include the following: INFINITI is investigating a potential issue with the repair remedy for model years 2016-2017 Q50 and Q60 vehicles. As a result, these affected vehicles will be temporarily deactivated in Service Comm and National Service History. Repairs on these vehicles are temporarily suspended while INFINITI investigates the remedy. An update will be provided at a later date If there are claim processing concerns, email the FQA mailbox: FQA_Inspection_Support@nissan-usa.com
• 10237598Daimler ISS Reprogram Voluntary Emission Recall Campaign ***** Campaign Summary ***** INFINITI is conducting a Voluntary Emissions Recall Campaign on certain MY2016-2019 INFINITI Q50 and MY2017-2019 INFINITI Q60 vehicles to reprogram the Engine Control Module (ECM). The ECM reprogram is intended to improve the Idle Stop/Start functionality after 250,000 starter operations. Affected vehicles are subject to stop sale. ***** What Retailers Should Do ***** 1. Verify if vehicles are affected by this Voluntary Recall Campaign using Service Comm or DBS National Service History Open Campaign I.D. R22D1 Refer to IPSB15-286 for additional information. 2. Retailers must not sell, lease, trade, rent or loan any vehicles in retailer inventory affected by this recall campaign until after the vehicle has been remedied. 3. Retailers should use ITB23-017 to remedy any vehicles subject to this campaign. 4. Once remedied, retailers should submit the claim using the claims coding provided and release the vehicle.
• 10237560VOLUNTARY EMISSIONS RECALL CAMPAIGN 2016-2019 Q50/Q60; ENGINE CONTROL MODULE INTRODUCTION Infiniti is conducting this voluntary emissions recall campaign on certain specific model year 2016-2019 Q50 and 2017-2019 Q60 vehicles. The Engine Control Module (ECM) will be inspected, and if necessary, reprogrammed and configured. This service will be performed at no charge to the client for parts or labor. IDENTIFICATION NUMBER Infiniti has assigned identification number R22D1 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. RETAILER RESPONSIBILITY It is the retailers responsibility to check Service COMM or Dealer Business Systems (DBS) National Service History for the campaign status on each vehicle falling within the range of this voluntary emissions recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) clients and vehicles in a retailers inventory. Federal law requires that new vehicles in retailer inventory which are the subject of an emissions recall must be corrected prior to sale. Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration. While federal law applies only to new vehicles, Infiniti strongly encourages retailers to correct any used vehicles in their inventory before they are retailed.
• 10235695SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10235461REMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10235451HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10233823SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue or after replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine if a software version update is required. Use the vehicle tables in this bulletin to determine the current software version, if the AV Control Unit requires a software version update, and which procedure to use to update the AV Control Unit. The software updates in this bulletin are to address stability improvements and bug fixes. IMPORTANT: If the client is experiencing a software related concern, refer to ITB21-011 to verify if the client concern is a hardware or software related issue. If the concern is a software related issue, review the information in this bulletin to update the AV Control Unit as needed.
• 10233660DTC C1A17-49 STORED IN LASER/RADAR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10233657DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10233648AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10233614CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10233611ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10232646REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10232645WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10232644WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10231087MIL ON WITH DTC P0101 AND/OR P010B STORED IN THE ECM SERVICE INFORMATION If the MIL is ON and DTC P0101 (MAF SEN/CIRCUIT-B1) and/or DTC P010B (MAF SEN/CIRCUIT-B2) is stored in the ECM on an APPLIED VEHICLE, follow the information in this bulletin along with the ESM to complete the required repairs.
• 10229603TURBOCHARGER REPLACEMENT PROCEDURE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10227253DRIVE SHAFT BOOT SERVICE INFORMATION SERVICE INFORMATION If a Drive Shaft (Axle Shaft) Boot on an APPLIED VEHICLE is found to be leaking grease, AND There is no abnormal noise or obvious CV Joint risk due to water intrusion and/or complete grease loss, check for REPAIR KIT-DUST BOOT (cv Joint Boot Kit) availability. If there is a REPAIR KIT-DUST BOOT (CV Joint Boot Kit) available for the vehicle being repaired, do NOT replace the axle. Install a new boot kit following the procedure in the ESM. o Refer to the ESM: TRANSMISSION & DRIVELINE > FRONT AXLE > REMOVAL AND INSTALLATION > FRONT DRIVE SHAFT BOOT o If the complete axle (drive shaft) is replaced when only a new boot is required, the over-repair may be charged back to the retailer. If there is NOT a REPAIR KIT-DUST BOOT (CV Joint Boot Kit) available for the vehicle being repaired, refer to the ESM for further diagnostic information. IMPORTANT: When servicing vehicles with staked axle nuts, refer to ITB21-002 to prevent Drive Shaft thread damage.
• 102272513G TELEMATICS HARDWARE DEACTIVATION SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Communication Unit (TCU). AT&T discontinued its U.S. 3G network coverage on February 22, 2022. As a result, automakers that utilize AT&Ts 3G network connection, including Nissan Group, have had connectivity services affected. INFINITI Connection with InTouch Services are no longer available on the APPLIED VEHICLES listed above.
• 10227249TURBOCHARGER REPLACEMENT PROCEDURE SERVICE INFORMATION If either one or both turbochargers require replacement, refer to the SERVICE PROCEDURE in this bulletin for the updated procedure. IMPORTANT: You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. 2016-2017 Q50 and 2017 Q60 will require an ECM reprogramming at the end of this SERVICE PROCEDURE for Turbocharger Exhaust Gas Temperature Sensor deletion. Refer to ITB17-050.
• 10222705CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Every Infiniti Q60 model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.