2003 International 9900I
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
Vehicles › International › 9900I › 2003
These records cover every 2003 International 9900I. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
8 recalls name the 2003 International 9900I. Newest first.
Navistar, Inc. (Navistar) is recalling certain 2000-2003 International 8100, 2001-2003 International 9100i, 2001-2007 International 9400i, 2001-2010 International 9200i, 2002-2007, 2009 International 8500, 2003-2007, 2013 International 9900i, 2003-2018 International 8600, 2004, 2007 International 9900iX, 2008-2018 International ProStar, 2010-2011, 2013…
Risk and remedy
Risk
Low visibility or obstructed back up lights may not alert other drivers that the vehicle is backing up, increasing the risk of a crash.
Remedy
Dealers will replace the existing rear stop/turn signal lights, free of charge. Owner notification letters were mailed May 06, 2024. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23514.
Navistar IS recalling certain model year 2003 through 2008 heavy trucks manufactured between april 1, 2003 and december 21, 2007, equipped with caterpillar C15 engines. the variable valve actuation (vva) oil line may wear against the p-clips retaining the oil line, causing an oil leak.
Risk and remedy
Risk
An oil leak could result in a fire.
Remedy
Navistar IS working with caterpillar to repair the engines free of charge. please see 09e-020. the safety recall began on october 23, 2009. owners may contact caterpillar at 1-800-447-4986 or navistar at 1-260-461-1890.
On certain 4X2 and 6X4 heavy duty trucks, the positive battery cable between the batteries and the starter may rub against an electrical ground cable between the starter and frame rail.
Risk and remedy
Risk
This chafing could cause an electrical short and/or fire.
Remedy
Dealers will inspect the vehicles to determine if any chafing has occurred between positive and negative cables. if there IS no evidence of chafing, then a saddle clamp will be installed to ensure cables will not rub. if there IS evidence of chafing, the damaged cables will be replaced and the swivel saddle clamp installed. the recall began on august 22, 2005. owners may contact international at 1-800-448-7825.
On certain heavy duty trucks, the engine electrical harness can chafe against sharp edges on the engine.
Risk and remedy
Risk
Sudden acceleration, activation of the engine compression brake, engine speed dropping to idle, alternator overload with possible fire, and a loss of engine ecm power resulting in engine shutdown could occur without warning.
Remedy
Dealers will inspect the harness to determine if it IS damaged. if damaged, the engine harness will be repaired. all harnesses will be re-routed and stand-off brackets will be added. the recall began on september 8, 2004. owners can contact international at 1-800-448-7825.
On certain conventional trucks equipped with pro-sleeper berths, water intrusion can be found in the bunk control panel area and pool in the tops of the dome light, tv/vcr, and or refrigerator power switches.
Risk and remedy
Risk
The circuit boards in the switches could heat up , possibly produce a flame or fire, and cause property damage, personal injury, or death.
Remedy
Dealers will install a water shield over the back of the entire bunk control panel. owner notification began on july 16, 2004. owners should contact international at 1-800-448-7825.
On certain heavy duty trucks, the drag link will interfere with the front, driver's side, brake chamber and slack adjuster. this interference could cause damage to the slack adjuster and render it inoperable.
Risk and remedy
Risk
An inoperable slack adjuster will cause the front brakes to wear unevenly and may eventually cause a vehicle crash.
Remedy
Dealers will replace the pitman arms, drag links, and steering arms. owner notification began november 12, 2003. owners should contact international at 1-800-448-7825.
On certain heavy duty trucks built with a detroit engine and a leece neville alternator. the electrical terminal at the alternator end of the cable that runs from the starter to the battery stud on the alternator may break off, due to vibration in the cable.
Risk and remedy
Risk
If the terminal breaks off, the cab will lose all power, resulting in complete electrical failure and engine shutdown, which may result in a crash and potentially cause property damage, personal injury, or death.
Remedy
Dealers will reroute and rewire the wiring harness to the alternator. owner notification began on march 13, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact international at 1-800-448-7825.
On certain heavy duty trucks, the bolts and locking nuts used to hold the brake spiders or brake anchor plates tight to the axles were under-torqued on the right side of the vehicles. if the clamp load on the bolts IS not sufficient, the anchor plate may move when the brake IS applied in either the forward or reverse direction.
Risk and remedy
Risk
This movement could cause individual brake components to fail or eventually fatigue all the anchor plate mounting bolts. if all the bolts break due to failure, a complete loss of braking at a wheel end could occur.
Remedy
Dealers will inspect and tighten all suspect bolts. new wheel seals and new bolts will be installed where applicable. owner notification IS expected to begin during december 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact international at 1-800-448-7825.
Owner complaints
2 complaints
What owners report most
Latest complaints
- Unknown or other
2003 international 99001 IS has had over $7,000 in repairs. *ts ***no answer required*** these repairs failed to fix the problems that should have been repaired prior to delivery. *nm
- Engine and engine cooling › Engine · Equipment · Power train · Service brakes, hydraulic · Structure · Suspension · Tires · Visibility › Windshield
2003 international 99001 brakes were thin, four of the eight drive axle tires were in poor condition and the front tire were questionable. they looked as if they were moved from another vehicle and put on this one. *** no answer required*** * ts the day that the consumer took delivery of the…
2003 international 99001 brakes were thin, four of the eight drive axle tires were in poor condition and the front tire were questionable. they looked as if they were moved from another vehicle and put on this one. *** no answer required*** * ts the day that the consumer took delivery of the truck he noticed that it was shaking while being driven an seemed to pull to the right. the consumer couldn't drive faster than 60 mph. the windshield that was replaced leaked while it was raining. the heating element also didn't work due to a broken heater cowling. the consumer was told by a technician that the front tire were out of round therefore they could not be balanced and the tread was too thin. most of the grease zirks on the front end were broken off or clogged. the vehicle had a bad exhaust leak. the pipe had a 10-inch split at the seam. the brakes were grabbing due to bad drums. three of the six drums were badly grooved. the clutch was damaged. the truck had a broken motor mount. The transmission needed to be serviced due to water contamination and the clutch brake and throw out bearing had failed. the fender supports were broken on the hood. the oil cooler was badly corroded and there was no anti-corrosion in the antifreeze. the radiator hose blew due to an oil contamination from the cooler softening all the rubber hoses. three of the tire replaced by price international blewout. The last tire had a large deep cut, on the inside, halfway around the sidewall. upon further inspection three of the four other tire replaced were bad. one had a tread belt and one had three large plugs the size of quarters in it. a total of seven of eight tires were replaced. the consumer believes the dealer misrepresented the condition of the vehicle therefore he request to be reimbursed for the cost of the vehicle and any out of pocket repair cost. *nm
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010428This article addresses chassis lean conditions on all chassis. This does not include any diagnostics for body leans such as a cab lean. Keep in mind that a chassis lean may cause or accentuate a cab lean. Filling out the printable form and using the notes in blue will help you to determine the source of the lean and identify the action and parts required to correct the lean.
- 10251414Starter Diagnostics and warranty claim procedure; all engines EXCLUDING Cummins ISB engine with Allison transmission or PSI engine.
- 10251409Suggested alignment target values when performing a vehicle axle alignment.
- 10246231J1939 Data Link Source Address Information
- 10243610How to request a horsepower quote; all International and Cummins engines
- 10234000Starter diagnostics and warranty claim procedure for all engines and all chassis EXCLUDING vehicles equipped with PSI engines or Cummins ISB engine with Allison transmissions
- 10227455J1939 Data link source address information
- 10222490Pico Scope CCOS (Crankcase Separator Test)
- 10219330PicoScope Test One Channel RCT
- 10219325PicoScope Test Resistance and Ohmmeter
- 10219319PicoScope Test for Datalink (CAN) Health Shorts & opens
- 10219314PicoScope Test - Battery Loss of Charge - Parasitic Draw Test
- 10219307PicoScope Test 5V & 12V Intermittent Open and Short circuit diagnostics
- 10204139Power Steering Diagnostics Flow / Pressure Specifications For Power Steering Gears and Power Steering Pumps
- 10201758Engine Oil Capacities. All International electronic engines 1994 to present and Cummins ISB, ISM, or ISX engines
- 10199915General wheel speed sensor troubleshooting
- 10198708Aftertreatment Clamp Corrosion; Single Can Aftertreatment Systems
- 10189743Suggested alignment target values when performing a vehicle axle alignment
- 10189741Frame Rail Straightness Inspection Procedure
- 10181960Cab Lean Concern
- 10179294Driveline Information Center and Troubleshooting Procedures
- 10179289Repair Procedures for Vehicles Struck by Lightning
- 10177096A/C Refrigerant and Oil Capacities
- 10173025Cleaning and Disinfecting Trucks and Buses
- 10172045J1939 Data Link Troubleshooting
- 10170952Bendix EC80 Blank Module Replacement Program; This document will guide the user through selecting the correct ABS module when it has been determined a replacement is needed. Only Models with EC-80 ABS Controller
- 10169879Key Codes and Key Cutting Information (Not for CV Series)
- 10165643Oil Capacities; All Electronic International Engines 1994 - Present. Cummins ISB, ISM & ISX
- 10163416Suspension Lean Diagnostics; All models
- 10156324Driveline Information Center and Troubleshooting Procedures
- 10156305Tool Instruction - BCM Programming Harness
- 10145721A/C Refrigerant and Oil Capacities
- 10145715Engine Oil Capacities All Electronic International Engines 1994 - Present. Cummins ISB, ISM & ISX
- 10145711Radio Diagnostics and Information
- 10131299Front ABS Harness
- 10131298Electrical Chassis Harnesses
- 10131115Transmission 1939 Datalink Overlay Harness for 9000i series; only with Freedomline Transmission
- 10131114Transmission 1939 Datalink Overlay Harness for 9000i series; only with Eaton Ultrashift Gen 2 Transmission
- 10131111Transmission Keeps Shifting and Display Keeps Flashing After Ignition is Turned Off; only with Freedom Line Transmission
- 10130953Cluster Software Update Instructions
Every International 9900I model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.