2020 International HX
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › International › HX › 2020
These records cover every 2020 International HX. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2020 International HX. Newest first.
Navistar, Inc. (Navistar) is recalling certain 2020-2024 International HX vehicles. The grille surround may corrode and detach from the truck.
Risk and remedy
Risk
A detached grille surround can fall to the roadway and become a road hazard, increasing the risk of a crash.
Remedy
Dealers will replace the grille surround, free of charge. Owner notification letters were mailed November 21, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23507.
Navistar, Inc. (Navistar) is recalling certain 2018-2021 International HV, 2018-2020 International HX, 2018-2021 International LT and International RH vehicles. The connecting rod wrist pin may crack, resulting in connecting rod failure.
Risk and remedy
Risk
Connecting rod failure can cause an engine shutdown, increasing the risk of a crash.
Remedy
Dealers will install new knock detection software to warn the driver prior to engine connecting rod failure, and replace connecting rods as necessary, free of charge. Owner notification letters were mailed February 24, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 22518.
Navistar, Inc. (Navistar) is recall certain 2020-2021 International HX vehicles equipped with SL2065 steerable lift axle suspension systems with a 20,000lb capacity. The lower rear pivot cap screws that connect the trailing arm to the steerable auxiliary lift axle that may not be long enough to sufficiently engage the locking feature of the corresponding…
Risk and remedy
Risk
The short screws can cause the hardware to separate from the suspension system and become road hazards, increasing the risk of a crash and/or injury.
Remedy
Navistar will notify owners, and dealers will replace all of the lower rear pivot cap screws and associated nuts and washers, free of charge. The recall began October 8, 2020. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 20507.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010428This article addresses chassis lean conditions on all chassis. This does not include any diagnostics for body leans such as a cab lean. Keep in mind that a chassis lean may cause or accentuate a cab lean. Filling out the printable form and using the notes in blue will help you to determine the source of the lean and identify the action and parts required to correct the lean.
- 11006680This document will guide the user through repairing frame cracks and installing inner and outer frame reinforcement on HX models with C1 frame rail feature code 001cgc.
- 11006669This document will guide the user through relocating the No-Idle system's voltage sense source from the battery to the interior sleeper PDM.
- 11005536The purpose of this document is to guide a user to resolve fault code 285 & 286 for Cummins engines.
- 11002889This document will provide the user with cleaning options and procedures for aluminum bright work parts that become stained or tarnished.
- 10254008Certain International vehicles built with A26 engines does meet the emission requirements for J1939-Stationary Test
- 10253979This document is to guide users to eliminate brake pedal rattle noise.
- 10253970This document details the procedure that must be followed to ensure proper alternator troubleshooting.
- 10251414Starter Diagnostics and warranty claim procedure; all engines EXCLUDING Cummins ISB engine with Allison transmission or PSI engine.
- 10251409Suggested alignment target values when performing a vehicle axle alignment.
- 10249783A26 & S13 Fuel Gelling
- 10248310Cracked air cleaner housings; only Pre 2021 HX series trucks with Cummins X15 and feature code 12VBG - cowl mounted air cleaner.
- 10246233Tire Pressure Monitoring system; Feature Codes 16VLS, 16VUY, 16VVA, 16VVM, or 16VUZ
- 10246231J1939 Data Link Source Address Information
- 10244931Endurant Plumbing Retrofit; only models built with endurant transmission built before 11/01/2023
- 10244926Rebuilding Cylinder Heads on Certain MaxxForce 11/13, N13, and A26 engines; 2010 to present.
- 10244924A26 and S13 Fuel Gelling; only vehicles equipped with International A26 or S13 engines
- 10244920No Idle HVAC run time shorter than expected - Bregstrom; Only Sleeper cab models with feature code 16UZL or 16VLN.
- 10243610How to request a horsepower quote; all International and Cummins engines
- 10243596General Wheel Speed Sensor Troubleshooting
- 10243595Diagnosis of chassis wander complaints.
- 10241558HX, PayStar, and 9900 Transmission Shifter Disengaging
- 10241555J1939 Data Link Source Address Information
- 10241554J1939 Data Link Troubleshooting
- 10240193Snap-On torque wrench requirement for all big bore engine connecting rod bolts; A26, MaxxForce 13, N13 engines
- 10238861Removal and Installation of the Air Cleaner Assembly Cover and Air Filters; All Engines and only HX and LT series trucks with feature code 012VCB or 012VBZ Air Cleaner Assembly
- 10238860Fifth Wheel Unlock - Trailer Lamp Detection Calibration. Only models equipped with BCM feature code 597017
- 10238858QLS Emergency Calibration Revert Process
- 10238857This Emissions Recall applies to truck models for which, per agreement with EPA and CARB, Navistar, Inc. provided an emergency calibration for International A26 engines when a DEF Quality Sensor (DQS) was not available. This action addressed the Diesel Exhaust Fluid (DEF) Quality Sensor failures in the field and the unavailability of parts due to the worldwide chip shortage. This recall is step two of this program designed to revert all affected vehicles back to the certified calibration and to provide them with the latest improved DQS and Coolant Control Valve (CCV) designs. Additionally, the emergency calibration and the restoration to the certified calibration with the latest improved DQS and Coolant Control Valve (CCV) designs have no effect on vehicle Emissions.
- 10237479N2 telematics module not communicating with OCC systems. Only models built with feature codes 10ADT, 10AEY, 10AEU, 10AEZ, 10AGB, or 10AGC built from 04/04/2019 through 11/01/2022.
- 10237468New air compressor incorporates an oil feed dowel O-ring. Only models equipped with 2010 and newer MaxxForce 11/13 engines, all N13, and A26 engines
- 10237462QLS Emergency Calibration Revert Process
- 10237447Per agreement with EPA and CARB, Cummins, Inc. provided an emergency calibration for Cummins ISB, B6.7, ISL9, L9, and X15 engines when a DEF Quality Sensor (DQS) was not available. This action addressed the Diesel Exhaust Fluid (DEF) Quality Sensor failures in the field and the unavailability of parts due to the worldwide chip shortage. This recall is step two of this program designed to revert all affected vehicles back to the certified calibration and to provide them with the latest improved DQS and Coolant Control Valve (CCV) designs. Additionally, the emergency calibration and the restoration to the certified calibration with the latest improved DQS and Coolant Control Valve (CCV) designs have no effect on vehicle Emissions.
- 10236047Lift Axle potential interference; adjusting clearance when lift axle is in the "up" position
- 10236045HX series grille surround; only models shipped without grille surround installed
- 10236043Tire Pressure Monitoring systems (TPMS); Only LT, RH, HV, HX, or MV series trucks with feature code 16VLS, 16VUY, 16VVA,16VUZ, or 16VVM
- 10236042New Air compressor Incorporates an oil feed dowel O-ring; only models built with MaxxForce 11/13, N13, or A26 Engines
- 10234021Rebuilding cylinder heads on certain EPA 2010 MaxxForce 11/13, N13, and A26 Engines
- 10234015Cummins Programming guide and fault codes285 & 265; only vehicles built with Cummins B6.7, X15, or L9 engines
- 10234007Telematics installation guidelines - Only units with 500K data link
Every International HX model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.