2021 Jaguar I-Pace
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Jaguar › I-Pace › 2021
These records cover every 2021 Jaguar I-Pace. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
6 recalls name the 2021 Jaguar I-Pace. Newest first.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2020-2021 Jaguar I-PACE vehicles. The high voltage battery may overheat.
Risk and remedy
Risk
A high voltage battery that overheats increases the risk of a fire.
Remedy
Owners are advised to park outside and away from structures, charge outside, and limit their charge to a maximum of 90% until the recall repair is complete. As an interim repair, the battery software will be updated by a dealer, or through an over-the-air (OTA) update to limit the state of charge to 90%. The final remedy is currently under development. Repairs will be performed free of charge. Interim letters notifying owners of the safety risk were mailed April 2, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's numbers for this recall are H570, H571, and H572. This recall replaces NHTSA recall numbers 23V369, 23V709, and 24V085. Vehicles repaired under one or more of the previous recalls will need to have the new remedy completed.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2021-2024 Jaguar I-Pace vehicles. In the event that one of the turn signals stops working, the turn signal flash rate frequency will not adjust to warn the driver that a turn signal is not working correctly. As such, these vehicles fail to comply with the requirements of Federal Motor…
Risk and remedy
Risk
Inoperative rear turn signals may not notify other drivers of a turning vehicle, increasing the risk of a crash.
Remedy
Dealers will update the Car Configuration File (CCF) software, free of charge. Owner notification letters were mailed April 8, 2024. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H475.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2023 I-PACE vehicles previously repaired under recall 23V-369. The previous repair may not have been completed correctly, and still allow the high-voltage battery to overheat.
Risk and remedy
Risk
The high-voltage battery overheating increases the risk of a fire.
Remedy
Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete, and for 30 days after the repair has been completed. Dealers will update the battery energy control module software, free of charge. Owner notification letters were mailed December 11, 2023. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H459.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2021-2022 I-Pace vehicles. The high voltage coolant heater may fail to defrost the windshield.
Risk and remedy
Risk
A high voltage coolant heater that fails to defrost the windshield can reduce the driver's view, increasing the risk of a crash.
Remedy
Dealers will replace the high voltage coolant heater, free of charge. Owner notification letters were mailed October 26, 2023. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H448.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2024 Jaguar I-PACE vehicles. The high-voltage battery may overheat.
Risk and remedy
Risk
The high-voltage battery overheating increases the risk of a fire.
Remedy
Owners are advised to park and charge vehicle outside and away from structures until the recall repair is complete. The battery energy control module software will be updated by a dealer, or through an over-the-air (OTA) update. In addition, battery modules will be replaced as necessary. Repairs will be performed free of charge. Owner notification letters were mailed July 18, 2023. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H441.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2021-2022 I-Pace vehicles. The vehicles fail to make sufficient pedestrian warning sounds when stationary and in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric…
Risk and remedy
Risk
A vehicle that fails to make sufficient sound may result in pedestrians being unaware of an approaching vehicle, increasing the risk of a crash.
Remedy
Dealers will update the audio amplifier software, free of charge. Owner notification letters were mailed March 16, 2023. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H421.
Owner complaints
2 complaints
Latest complaints
- Electrical system › Ignition › Anti-theft › Immobilizer/proximity › Key/sender
On [XXX], at approximately [XXX], I was a passenger in a Waymo autonomous vehicle traveling from [XXX] to Alamo Drafthouse New Mission in San Francisco, CA (fare $16.94). After exiting, I realized I had left my keys in the backseat. While standing outside the vehicle, I called Waymo phone support…
On [XXX], at approximately [XXX], I was a passenger in a Waymo autonomous vehicle traveling from [XXX] to Alamo Drafthouse New Mission in San Francisco, CA (fare $16.94). After exiting, I realized I had left my keys in the backseat. While standing outside the vehicle, I called Waymo phone support and asked the agent to stop/ground the car so I could retrieve my keys. Support did not stop the vehicle; it drove off with my keys inside. The vehicle's subsequent movements were tracked via an AirTag on the keychain: [XXX] at 6:28 PM; [XXX] around 6:53 PM; [XXX] around 7:50 PM. Waymo lost-item cases: [XXX] / [XXX] and [XXX] / [XXX]. The keys were still not recovered as of 11 PM. License plate: [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system › Adas › Autonomous/self driving
Waymo vehicle made a sudden merge into my vehicle's lane despite only about 1 car space between me and another vehicle in front when the Waymo's lane was blocked. I had to swerve my car hard left to avoid the Waymo from colliding into my vehicle.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- High Voltage Coolant Heaters may fail to defrost windshield
In a Part 573 Report dated July 27, 2023, Jaguar Land Rover North America, LLC (JLR) notified NHTSA of a safety-related defect in 2021-2022 Jaguar I-Pace vehicles. This filing was assigned Recall No. 23V-518. JLR noted that the subject vehicles are equipped with High Voltage Coolant Heaters (HVCH), supplied by Webasto…
In a Part 573 Report dated July 27, 2023, Jaguar Land Rover North America, LLC (JLR) notified NHTSA of a safety-related defect in 2021-2022 Jaguar I-Pace vehicles. This filing was assigned Recall No. 23V-518. JLR noted that the subject vehicles are equipped with High Voltage Coolant Heaters (HVCH), supplied by Webasto Group (Webasto), that can develop cracking and delamination of the heating element, leading to an inability to defrost the front windshield, which may increase the risk of a crash. In a Part 573 Report dated January 11, 2024, Lucid USA, Inc. (Lucid) notified NHTSA of a safety-related defect in 2022-2023 Lucid Air vehicles. This filing was assigned Recall No. 24V-011. Lucid noted the subject vehicles are equipped with HVCH, supplied by Webasto, that can delaminate, leading to an inability to defrost the front windshield, which may increase the risk of a crash. The purpose of this Audit Query (AQ) is to: 1. Obtain a complete list of purchasers and the quantities for which the same or similar HVCH were supplied; 2. Obtain copies of all written communications initiated by Webasto and sent to its purchasers regarding the subject equipment; and 3. Request Webasto, per 49 CFR 573.3(f), submit a requisite Part 573 Recall Report for defective HVCH installed into motor vehicles of multiple vehicle manufacturers.
- Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for…
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011530Near Field Sensing Module (NFSM) Wired Updates
- 11011034Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
- 11010404Near Field Sensing Module (NFSM) Wired Updates
- 11010403Door Zone Module - Quiescent Drain
- 11010319Near field sensing module (nfsm) wired updates
- 11010266Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.
- 11010196The instrument panel may display an amber High Voltage (HV) system warning message & a Malfunction Indication Lamp (MIL) at the end of a charging cycle before the charging cable is removed.
- 11008682Near Field Sensing Module (NFSM) Wired Updates
- 11008679Door Zone Module - Quiescent Drain
- 11008625A customer may report that the windshield wipers stop up on the windshield when turned off.
- 11008611A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates, specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required
- 11008447Software Updates
- 11008443Software Updates CLOSED
- 11007470Door Zone Module - Quiescent Drain
- 11007416Front/Rear Door Latch Silicon Contamination Causing Doors To Not Operate As Expected
- 11006164Customer could be left with a vehicle that can not be unlocked or the engine started as a result of a depleted battery State of Charge. The risk is increased if the vehicle is left for a period of time without driving or the daily Drive Cycle is low mileage and may not sufficiently recover the battery. The customer may experience Low Battery Warning.
- 11006125Enhancements to Apple AutoPlay, Android Auto, ADAS, Steering
- 11006124Improvements to SOTA (Software Over The Air) capability.
- 11006123Enhancements to Apple CarPlay, Android Auto, ADAS, Steering
- 11006113Customer could be left with a vehicle that can not be unlocked or the engine started as a result of a depleted battery State of Charge. The risk is increased if the vehicle is left for a period of time without driving or the daily Drive Cycle is low mileage and may not sufficiently recover the battery. The customer may experience Low Battery Warning.
- 11003814Door Zone Module - Quiescent Drain Publication
- 11003802Software updates
- 11001261A concern has been identified where certain vehicles are failing to complete existing Software Over The Air (SOTA) updates for the Vehicle Domain Controller (VDC), PIVI and Gateway Module A (GWM). These vehicles have now been stopped from future SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required
- 10252758Radio presets clear after ignition cycle. Sirius XM favorites do not store.
- 10249853Customer may report an active SOTA campaign which fails to complete download or install
- 10248645Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control, Sound System, ABS (Anti-Lock Braking System), Belt Integrated Starter PHEVs, Rear Camera for cars without 360 view.
- 10246319Startup battery keeps draining / Vehicle will not start
- 10246316DTC repair - LKA systems
- 10245031No Power Steering Assistance at Start of Drive Cycle ADAS Warning
- 10244963There is moisture inside the headlamp lens
- 10244958The headlamps not fully functioning properly after module replacement.
- 10244861Customer states the weather app is no longer available
- 10243720Driving Assistance and Vehicle Dynamics updates
- 10243687Weather and Park & Pay Apps disappear after PIVI update
- 10243682Battery low warning displayed on instrument cluster and/or no-start
- 10243681The sunglass holder wont open or does not operate correctly
- 10243679The wiper blades streak, smear, judder or squeak during operation
- 10243673Loss of gps location and clock time
- 10243670A potential concern has been identified where customer could be left with a nonfunctioning vehicle as a result of a depleted battery State of Charge due to the door modules staying awake.
- 10242038Front And Rear Electric Drive Unit Oil Leak
Every Jaguar I-Pace model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.