2023 Jaguar I-Pace
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Jaguar › I-Pace › 2023
These records cover every 2023 Jaguar I-Pace. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2023 Jaguar I-Pace. Newest first.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2021-2024 Jaguar I-Pace vehicles. In the event that one of the turn signals stops working, the turn signal flash rate frequency will not adjust to warn the driver that a turn signal is not working correctly. As such, these vehicles fail to comply with the requirements of Federal Motor…
Risk and remedy
Risk
Inoperative rear turn signals may not notify other drivers of a turning vehicle, increasing the risk of a crash.
Remedy
Dealers will update the Car Configuration File (CCF) software, free of charge. Owner notification letters were mailed April 8, 2024. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H475.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2023 I-PACE vehicles previously repaired under recall 23V-369. The previous repair may not have been completed correctly, and still allow the high-voltage battery to overheat.
Risk and remedy
Risk
The high-voltage battery overheating increases the risk of a fire.
Remedy
Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete, and for 30 days after the repair has been completed. Dealers will update the battery energy control module software, free of charge. Owner notification letters were mailed December 11, 2023. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H459.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2024 Jaguar I-PACE vehicles. The high-voltage battery may overheat.
Risk and remedy
Risk
The high-voltage battery overheating increases the risk of a fire.
Remedy
Owners are advised to park and charge vehicle outside and away from structures until the recall repair is complete. The battery energy control module software will be updated by a dealer, or through an over-the-air (OTA) update. In addition, battery modules will be replaced as necessary. Repairs will be performed free of charge. Owner notification letters were mailed July 18, 2023. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H441.
Owner complaints
2 complaints
What owners report most
Latest complaints
- Visibility/wiper
No heat or defroster or fan on automatic when you override fan only cold air no way to heat car or reduce snow and ice on car
- Electrical system
The contact stated that while driving at an undisclosed speed, a failure was noticed with a 2023 Jaguar I-Pace operated under the Waymo ride-share program. The vehicle would intermittently stop in the middle of traffic while completing rideshare trips. The contact expressed a concern that the…
The contact stated that while driving at an undisclosed speed, a failure was noticed with a 2023 Jaguar I-Pace operated under the Waymo ride-share program. The vehicle would intermittently stop in the middle of traffic while completing rideshare trips. The contact expressed a concern that the ongoing failure posed a safety hazard. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was unavailable.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011034Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
- 11010266Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.
- 11010196The instrument panel may display an amber High Voltage (HV) system warning message & a Malfunction Indication Lamp (MIL) at the end of a charging cycle before the charging cable is removed.
- 11008625A customer may report that the windshield wipers stop up on the windshield when turned off.
- 11008611A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates, specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required
- 11008447Software Updates
- 11007416Front/Rear Door Latch Silicon Contamination Causing Doors To Not Operate As Expected
- 11006125Enhancements to Apple AutoPlay, Android Auto, ADAS, Steering
- 11006124Improvements to SOTA (Software Over The Air) capability.
- 11006123Enhancements to Apple CarPlay, Android Auto, ADAS, Steering
- 10252758Radio presets clear after ignition cycle. Sirius XM favorites do not store.
- 10249853Customer may report an active SOTA campaign which fails to complete download or install
- 10248645Enhancements to the following systems: Wireless Device Charger, High Voltage (HV) Battery Charge Control, Sound System, ABS (Anti-Lock Braking System), Belt Integrated Starter PHEVs, Rear Camera for cars without 360 view.
- 10246319Startup battery keeps draining / Vehicle will not start
- 10246316DTC repair - LKA systems
- 10245031No Power Steering Assistance at Start of Drive Cycle ADAS Warning
- 10244963There is moisture inside the headlamp lens
- 10244958The headlamps not fully functioning properly after module replacement.
- 10244861Customer states the weather app is no longer available
- 10243720Driving Assistance and Vehicle Dynamics updates
- 10243692Pivi - Loss of GPS location and clock time
- 10243691Pivi - Loss of GPS location and clock time
- 10243687Weather and Park & Pay Apps disappear after PIVI update
- 10243682Battery low warning displayed on instrument cluster and/or no-start
- 10243681The sunglass holder wont open or does not operate correctly
- 10243679The wiper blades streak, smear, judder or squeak during operation
- 10243673Loss of gps location and clock time
- 10242038Front And Rear Electric Drive Unit Oil Leak
- 10242031Gearbox fault detected displayed on instrument panel
- 10242017Front interior courtesy light non-illumination
- 10240358Redeveloped profiles. Navigation & phone new functionality & improvements. Enhanced High Voltage battery health monitoring/management for I-Pace. HCM bug fixes. SODs refinements.
- 10240278Vehicle Will Not Charge
- 10240210Battery low warning displayed on instrument cluster and/or no-start.
- 10240206Pivi ip 36 , becm os 4.0.0
- 10240205The E-Call light is not active after completing the Pre-Delivery inspection
- 10240192A concern has been identified where certain vehicles are failing to complete existing Software Over The Air (SOTA) updates for the Vehicle Domain Controller (VDC) and PIVI.
- 10239049JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.
- 10239035A customer may report that the front or rear door latch does not operate as expected.
- 10239019A customer may report that the front or rear door latch does not operate as expected.
- 10239013Pivi IP36 , becm os 4.0.0 improved / changed features
Every Jaguar I-Pace model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.