2004 Kenworth C500
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Kenworth › C500 › 2004
These records cover every 2004 Kenworth C500. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2004 Kenworth C500. Newest first.
On certain trucks, the wiring, parts, or transmission programming required for the auto neutral feature to function as designed were either not installed, connected, or programmed properly.
Risk and remedy
Risk
If any of these conditions exists, the transmission will not automatically shift into neutral when left in drive with the parking brake set engaged. the vehicle could move without warning increasing the risk of a crash.
Remedy
Dealers will inspect the affected vehicles to ensure the auto neutral feature functions properly and, if needed, will make the necessary repairs free of charge. the recall began on may 9, 2007. owners may contact kenworth at 425-828-5440.
On certain tractors equipped with caterpillar diesel engines, the variable valve actuation oil line may wear against the sharp edge of the cylinder head if not positioned correctly.
Risk and remedy
Risk
The oil line may be cut on the cylinder head causing an oil leak and a possible fire.
Remedy
Caterpillar, in conjunction with paccar, will be conducting the owner notification and remedy for this campaign free of charge. owners may call caterpillar at 309-675-6496, kenworth at 425-828-5440, or peterbilt at 940-591-4201.
On certain heavy duty class 8 trucks, the suspension has transverse beam castings that may fracture under normal loads. if a casting breaks when the vehicle IS traveling on a roadway there IS the potential for pieces of the casting to become projectiles and the suspension's transverse beam may drop down low enough to contact the road surface.
Risk and remedy
Risk
This could cause sparks that could potentially ignite and cause a fire.
Remedy
Dealers will inspect and replace the defective transverse beam assemblies free of charge. the recall began on june 10, 2005, with letters being mailed to peterbilt owners; and on june 17, 2005, for kenworth owners. owners may contact peterbilt at 940-591-4201 or kenworth at 425-828-5440.
On certain trucks, the power feed harness p92-1993 terminals were not properly crimped.
Risk and remedy
Risk
This could lead to intermittent power loss affecting the electrical system and possibly result in a fire.
Remedy
Dealers will replace the harness. the recall began january 13, 2005. owners should contact kenworth at 1-425-828-5440.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10188550Information Only Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
- 10177021Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplete information.
- 10173212Information Only Vehicles may have the connector seals on the wheel speed sensor incorrectly installed, which may lead to water intrusion and corrosion in some vehicles.
- 10173205Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage.
- 10170199This SKU is a Climate Control Module. The customer communication requested return of unsold inventory to inspect alignment pins and knobs. The alignment pins may be weak which cause them to break and knob material may be weak which could cause them to break. Breaking of the alignment pins or knob could prevent adjustment of the climate control system.
- 10168703Information Only: This bulletin provides guidance for repairing an air-conditioning system after internal failure of the A/C compressor.
- 10027646Kenworth trucks: reduced engine power from fuel starvation. Any model kenworth equipped with the 2007 emissions compliant isx engine and optional davco 382 fuel filter, built prior to 8/11/08,
Every Kenworth C500 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.