2012 Kenworth C500
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Kenworth › C500 › 2012
These records cover every 2012 Kenworth C500. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2012 Kenworth C500. Newest first.
PACCAR Incorporated (PACCAR) is recalling certain 2009-2021 Kenworth C500, 2012-2021 Kenworth T440, 2009-2015 Kenworth T660, 2015-2024 Kenworth T680, 2009-2024 Kenworth T800, 2009-2020 Kenworth T370, 2014-2023 Kenworth T880, 2011-2016 Kenworth T470, 2023 Kenworth T480, and 2009-2019 Kenworth W900 vehicles. The air tanks have an insufficient volume of air…
Risk and remedy
Risk
Insufficient air volume can reduce braking performance and increase the risk of a crash.
Remedy
Dealers will install the correct volume air tanks, free of charge. Owner notification letters were mailed August 12, 2024. Additional owner notification letters were mailed October 27, 2025. Owners may contact PACCAR customer service at 1-425-828-5888. PACCAR's number for this recall is 24KWD.
PACCAR Incorporated (PACCAR) is recalling certain model year 2011-2016 Kenworth T270, T370, T440, T470, C500, C540, C550, T660, T800, W900, and 963 trucks manufactured November 1, 2010, to April 6, 2015. In the affected trucks, water may leak into the wiper motor.
Risk and remedy
Risk
As water leaks in, the wiper may cease to function on the 'intermittent' setting, reducing the driver's visibility and increasing the risk of a crash. Additionally, the water may cause corrosion which, over time, may result in an electrical short, increasing the risk of a fire.
Remedy
PACCAR is still developing and testing a remedy. The recall is expected to begin in July 2015. An interim letter was sent to owners on July 2, 2015. The recall began on September 2, 1015. Owners may contact Kenworth customer service at 1-425-828-5000. PACCAR's number for this recall is 15KWF.
Paccar IS recalling certain model year 2011-2012 kenworth t270/370, t440/t470, T800, T660, W900 and C500 vehicles manufactured between october 18, 2010, and january 28, 2011. certain cast iron slack adjuster housings, which transmit braking force from the brake chamber push rod to the brake cam tube, may include a flow notch in the handle portion of the…
Risk and remedy
Risk
If the slack adjuster housing were to fracture, the wheel brake to which the slack adjuster housing IS attached would no longer function, which could increase vehicle stopping distances, and if mounted on the steer axle, could cause the vehicle to pull to one side during braking, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the slack adjuster housing as necessary. this service will be performed free of charge. the safety recall began on march 30, 2011. owners may contact kenworth at 425-828-5440.
Owner complaints
1 complaints
Latest complaints
- Wheels
We did 20+ hours of work on this truck and all after hour rates. This company IS withholding money they owed. We have asked to work with us and now they will not answer any phone calls from us or our lawyers. Stop this truck. They owe us $2850.00 they need to be stopped before they lie out of money they owe us. *tr
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10254164Certain C500/T440/T470/T660/T680/T800/T880/W900 chassis may have air tank reservoirs that do not meet air volume requirements per FMVSS/CMVSS 121 Air Brake Systems. This bulletin will be updated when repair parts and procedures are available.
- 10188550Information Only Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
- 10185190Fix-As-Fail - Prior versions of Eaton Endurant transmission software may be prone to setting Linear Clutch Actuator (LCA) fault codes leading to possible LCA hardware replacement.
- 10177021Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplete information.
- 10173212Information Only Vehicles may have the connector seals on the wheel speed sensor incorrectly installed, which may lead to water intrusion and corrosion in some vehicles.
- 10173205Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage.
- 10169787Information Only - Vehicles built with NAMUX software from 2013 to present may experience accuracy issues with the tachometer. The issue can be temporarily resolved using any one of the included procedures.
- 10168703Information Only: This bulletin provides guidance for repairing an air-conditioning system after internal failure of the A/C compressor.
- 10165583Information Only This bulletin provides information about the California Air Resources Board (CARB) Periodic Smoke Inspection Program (PSIP) and Heavy Duty Vehicle Inspection Program (HDVIP).
- 10047201Kenworth: see document search button for owner letter. Correction on listed chassis, after neway suspension control arm pivot joint bolt torque was checked and inspected. Models 2012 c500s, t800s, w900s.
- 10045242Kenworth: diagnostics indicate failed fuel level sensor function in repairs and before component IS replaced, dial face should be cleaned and failure verified. All kenworth models with ohm dial or open card style fuel senders.
- 10044145Kenworth: see document search button for owner letter. The chassis may not have the proper assembly controls in place for draglink connections torque. Models C500, K500, T660, T800 and W900 2011-2012.
- 10039247Paccar service bulletin: see document search button for owner letter. The hydraulic hose may have been improperly routed. Kenworth C500.
Every Kenworth C500 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.