2007 Kenworth C500
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Kenworth › C500 › 2007
These records cover every 2007 Kenworth C500. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
6 recalls name the 2007 Kenworth C500. Newest first.
Paccar IS recalling certain model year 2007-2011 kenworth C500, t2000, T600, and T660, as well as model year 2009-2011 peterbilt 387 and 388 trucks equipped with caterpillar C15 engine and manufactured from may 11, 2006, through september 17, 2010. degradation of a combustion tube weld can cause radial heat impingement on the body which may burn through…
Risk and remedy
Risk
This could result in a fire.
Remedy
Caterpillar IS handling the owner notification and remedy for this campaign. please see caterpillar's defect report 11e-006. Caterpillar will replace the single piece combustion tube with a thick wall combustion tube which will not allow the heat to break through. this service will be performed free of charge. Due to a parts supply issue, owners will be notified by the end of april 2011 about the safety defect, and will then be notified again once the free remedy IS available, currently estimated to be around late july 2011. owners may contact caterpillar toll-free at 1-800-447-4986.
Paccar IS recalling 3,573 my 2007 kenworth C500, T800, T600, t2000, and W900 chassis built with phillips qcs II trailer cable connection and trailer cable mounting bracket with 'u-shaped' cut out. certain trailer cable mounting brackets have a 'u-shaped' cut out that only partially supports the trailer cable connection. partial support of the cable…
Risk and remedy
Risk
If this condition were to occur, other motorists may not be warned of the tractor/trailer movements, increasing the risk of a crash.
Remedy
Dealers will install a reinforcement bracket between the flexible back of the qcs II molded boot and the frame bracket, and reattach the supporting bolts. the recall began on may may 30, 2008. owners may contact kenworth at 1-425-828-5440.
Paccar IS recalling 130 my 2005-2007 kenworth C500, T800, W900, and peterbilt models 357 and 379 tractor trailers equipped with fabco slack adjusters on sisu axles. the slack adjusters may fail as a result of a fatigue crack rendering the slack adjuster inoperative. this could reduce braking effectiveness.
Risk and remedy
Risk
Reduction in braking capacity could increase the risk of a crash.
Remedy
Dealers will inspect and replace the slack adjusters free of charge. the recall began on march 21, 2008. owners may contact kenworth at 1-425-828-5440 and peterbilt at 1-940-591-4196.
On certain trucks, the rear hood mounting brackets can contact the front axle brake chamber during full axle articulation.
Risk and remedy
Risk
If contact occurs, two possible scenarios may result: (1) the front brake chamber may be damaged to a point resulting in the loss of air or cause sudden full application of one of the brakes on the front axle; or (2) the front brake chamber may be damaged causing a reduction in braking capacity, increasing the risk of a crash.
Remedy
Dealers will inspect the brake chamber and surrounding components for any damage and modify the rear hood support bracket to eliminate the potential for interference. if any brake components IS damaged, the dealer will be instructed to replace the components free of charge. the recall began on may 14, 2007. owners may contact kenworth at 425-828-5440.
On certain trucks, the wiring, parts, or transmission programming required for the auto neutral feature to function as designed were either not installed, connected, or programmed properly.
Risk and remedy
Risk
If any of these conditions exists, the transmission will not automatically shift into neutral when left in drive with the parking brake set engaged. the vehicle could move without warning increasing the risk of a crash.
Remedy
Dealers will inspect the affected vehicles to ensure the auto neutral feature functions properly and, if needed, will make the necessary repairs free of charge. the recall began on may 9, 2007. owners may contact kenworth at 425-828-5440.
Certain trucks fail to comply with the brake timing regulatory requirements of federal motor vehicle safety standard no. 121, "air brake systems." the brake valve was moved to the opposite rail, increasing the length of the air line, which in turn increased the wheelbase requiring a dual relay valve system. the vehicles were manufactured with a single…
Risk and remedy
Risk
If stopping distance was limited, a vehicle crash could result.
Remedy
Dealers will convert the single relay valve to a dual relay valve system free of charge. the recall began on may 21, 2007. owners may contact kenworth at 425-828-5440.
Owner complaints
1 complaints
Latest complaints
- Unknown or other
Customer wants to know if safety recall 07v217000 was the last recall**cc *tr
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10188550Information Only Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
- 10177021Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplete information.
- 10173212Information Only Vehicles may have the connector seals on the wheel speed sensor incorrectly installed, which may lead to water intrusion and corrosion in some vehicles.
- 10173205Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage.
- 10168703Information Only: This bulletin provides guidance for repairing an air-conditioning system after internal failure of the A/C compressor.
- 10030408Kenworth service campaign: see document search button for owner letter. Top tank replacement for C500 and W900 with isx; field campaign. Early design top tanks on 1430 square inch radiators for 2007 emissions compliant engines can create coolant pump and/or exhaust gas recirculation (egr) cooler failures.
- 10027646Kenworth trucks: reduced engine power from fuel starvation. Any model kenworth equipped with the 2007 emissions compliant isx engine and optional davco 382 fuel filter, built prior to 8/11/08,
Every Kenworth C500 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.