2011 Keystone Passport
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
Vehicles › Keystone › Passport › 2011
These records cover every 2011 Keystone Passport. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2011 Keystone Passport. Newest first.
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged…
Risk and remedy
Risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Keystone RV Company (Keystone) is recalling certain model year 2011-2017 Bullet and Passport recreational trailers. The affected vehicles are equipped with an air conditioner LCD thermostat that may not be properly wired.
Risk and remedy
Risk
If the thermostat is wired improperly, any damage to the thermostat wiring may result in an electrical short, increasing the risk of a fire.
Remedy
Keystone will notify owners, and dealers will correct the wiring at the air conditioner control box, free of charge. The recall began on October 7, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-261.
Keystone IS recalling certain model year 2011 recreational vehicles equipped with atwood 35 series range ovens. a potential exists for a small fracture within the line delivering gas to the oven cavity burner. Such a fracture may cause propane gas to leak from the line.
Risk and remedy
Risk
A propane leak in the presence of an ignition source could result in a fire and/or explosion causing property damage and/or personal injury.
Remedy
Dealers will isolate and perform a drop pressure test on the oven supply tube and if the tube leaks it will be replaced free of charge. the safety recall began on october 27, 2010. owner may contact keystone customer service at 1-866-425-4369.
Owner complaints
2 complaints
What owners report most
Latest complaints
- Latches/locks/linkages
There was a safety recall on the deadbolt lock cylinder. I went on line and filled out the form to get the replacement. It was suppose to be delivered in 10-12 business days. When it did not arrive, I called fastec industrial. They said they were experiencing extremely high volumes of requests due…
There was a safety recall on the deadbolt lock cylinder. I went on line and filled out the form to get the replacement. It was suppose to be delivered in 10-12 business days. When it did not arrive, I called fastec industrial. They said they were experiencing extremely high volumes of requests due to the recall, so it was taking longer than normal. I waiting a few months and called back. They said they were just getting to the february requests (which would be mine). So I am still continuing to wait. Now it has been a little over 7 months! I am tired of waiting. I think that IS a ridiculous amount of time. *tr
- Interior lighting
Tl*the contact owns a 2011 keystone passport. The contact stated there was a short in the wiring connected to the light on the ceiling of the slide room. A mechanic diagnosed that the wires had melted. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the…
Tl*the contact owns a 2011 keystone passport. The contact stated there was a short in the wiring connected to the light on the ceiling of the slide room. A mechanic diagnosed that the wires had melted. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the dealer. the dealer was notified of the failure, but did not assist with repairing the failure. the failure mileage was 980 and the current mileage was 1,000. updated 07/26/11 *bf the consumer stated the faulty cicruit was disconnected and routed in another direction.
Every Keystone Passport model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.