2017 Keystone Passport
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Keystone › Passport › 2017
These records cover every 2017 Keystone Passport. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2017 Keystone Passport. Newest first.
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged…
Risk and remedy
Risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Keystone RV Company (Keystone) is recalling certain model year 2011-2017 Bullet and Passport recreational trailers. The affected vehicles are equipped with an air conditioner LCD thermostat that may not be properly wired.
Risk and remedy
Risk
If the thermostat is wired improperly, any damage to the thermostat wiring may result in an electrical short, increasing the risk of a fire.
Remedy
Keystone will notify owners, and dealers will correct the wiring at the air conditioner control box, free of charge. The recall began on October 7, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-261.
Keystone RV Company (Keystone) is recalling certain model year 2016-2017 Passport recreational trailers, model 3350BHWE, manufactured January 6, 2016, to April 21, 2016. These trailers were built with axles that have a 3500 pound capacity instead of being built with axles that have a 4400 pound capacity.
Risk and remedy
Risk
If the vehicle is loaded to the specifications listed, the incorrect axle may be overloaded and fail as a result, increasing the risk of a crash.
Remedy
Keystone has notified owners, and dealers will replace the axle, free of charge. The recall began May 16, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-252.
Owner complaints
1 complaints
Latest complaints
- Service brakes
The trailer had a severed brake wire, the result of an installation issue. The wire was too loose and was allowed to rest on rotating components. the other three wheels also had loose wires that the technician had to secure, though they didn't need to be mended. the problem was first noticed…
The trailer had a severed brake wire, the result of an installation issue. The wire was too loose and was allowed to rest on rotating components. the other three wheels also had loose wires that the technician had to secure, though they didn't need to be mended. the problem was first noticed while the vehicle was in motion on a city street. The brake control box was reading short circuit and eventually went to an overloaded condition and stopped applying the brakes altogether.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10169048Letter to dealers for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan to prevent damage to the roof membrane, and make repairs if necessary.
- 10169047This is the repair instructions for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan to prevent damage to the roof membrane, and make repairs if necessary.
- 10129562This is the repair instructions for TSB-170526. It has been determined the vehicles in this technical service bulletin population may have a 32? Furrion brand TV that affects the functions on the sound bar of a different brand. Only a certain population was affected and TV firmware can be ?flashed? to prevent the issue.
- 10116809This is the repair instructions for TSB-170526. It has been determined the vehicles in this technical service bulletin population may have a 32? Furrion brand TV that affects the functions on the sound bar of a different brand. Only a certain population was affected and TV firmware can be ?flashed? to prevent the issue.
Every Keystone Passport model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.