Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing…
Risk and remedy
Risk
Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy
Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-414.
Awning framing LAG bolts not installed correctly during manufacturing, according to Lippert installation instructions. All LAG bolts were overtorqued, spinning in place & not biting in the side of the RV body, creating a transportation critical safety issue. Removed awning, framing & all hardware to transport RV safely to an RV repair shop. They replaced all LAGS with rivets to ensure safety.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
10201451Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2021 Passports with a customer complaint of the rear view camera inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
10187956Attached are the updated repair instructions for KSB-200305. The information and instructions in a Keystone Service Bulletin (KSB) are intended to inform RV dealership Service Managers/Technicians of situations that may occur with some Recreational vehicles so dealership personnel can perform proper and efficient service. KSBs are intended to be used by trained RV technicians with the knowledge, tools and equipment to do the job properly and safely, not do-it-yourselfers. Information is not presented as a repair guaranteed to be covered by warranty. Keystones P & P (Policy & Procedures) must be followed for any requested warranty work. Do not assume this repair is covered by warranty. This process describes how to replace a Furrion Antenna head with a Winegard 360 for Over The Air (OTA) channels.
10178838It has been determined the vehicles in this KSB population may have been manufactured without the 14-2 Romex inverter wire from the bedroom receptacle to the inverter prep in the front pass through compartment. Only units that are being set up with an inverter will require this repair, otherwise the unit works as designed.
10174991This process describes how to replace a Furrion Antenna head with a Winegard 360 for Over The Air (OTA) channels.
Every Keystone Passport model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.