2022 KIA Telluride
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › KIA › Telluride › 2022
These records cover every 2022 KIA Telluride. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
7 recalls name the 2022 KIA Telluride. Newest first.
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob or an improper recall 24V407 repair, which can result in a fire while parked or driving.
Risk and remedy
Risk
A fire increases the risk of injury.
Remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install an electronic fuse assembly, free of charge. Owner notification letters are expected to be mailed August 13, 2026. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC374. This recall replaces NHTSA recall number 24V407. Vehicles already repaired under the previous recall will need to have the new remedy completed. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 17, 2026.
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.
Risk and remedy
Risk
A fire increases the risk of injury.
Remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a bracket for the power seat switch back covers and replace the seat slide knobs, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC316.
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.
Risk and remedy
Risk
A vehicle roll away increases the risk of a crash or injury.
Remedy
Owners are advised to manually engage the emergency parking brake prior to exiting the vehicle until the recall remedy is performed. Dealers will update the electronic parking brake software and replace any damaged intermediate shafts as necessary, free of charge. Owner notification letters were mailed May 15, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC303.
Kia America, Inc. (Kia) is recalling certain 2020-2022 Telluride vehicles potentially equipped with a Genuine Kia 4-pin tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which…
Risk and remedy
Risk
A fire while parked or driving can increase the risk of injury.
Remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a new fuse and a wiring harness extension. Dealers will also inspect and replace the tow hitch harness assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed April 12, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC247.
Kia Motors America (Kia) is recalling certain 2022 Sorento and Telluride vehicles. The vehicles may be equipped with an incorrect spare tire which, when installed, can impair the anti-lock braking system (ABS) and the traction control system (TCS). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number…
Risk and remedy
Risk
Impaired anti-lock braking or traction control systems can increase the risk of a crash.
Remedy
Dealers will inspect and replace the spare tire, as necessary, free of charge. Owner notification letters were mailed July 27, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC244.
Kia Motors America (Kia) is recalling certain 2022 Telluride vehicles. Excess adhesive in a circuit board within the instrument cluster may cause the instrument cluster display screen to be blank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Risk and remedy
Risk
A blank instrument cluster display screen will not show critical information, such as the odometer, which can increase the risk of a crash.
Remedy
Dealers will replace the instrument cluster assembly, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC237.
Kia Motors America (Kia) is recalling certain 2022 Telluride vehicles. The LCD display screen may remain blank after startup. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Risk and remedy
Risk
A blank LCD display may be missing information, such as the digital speedometer, gear selection indicator, and odometer, which may increase the risk of a crash.
Remedy
Dealers will update the instrument cluster's software, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC215.
Owner complaints
329 complaints10 involved a crash4 involved a fire9 injuries
What owners report most
Latest complaints
- Electrical system · Visibility/wiper
My 2022 Kia Telluride LX AWD center screen began failing intermittently around October 2025 and failed completely around August 2026. Dates are approximate; 10/29/2025 represents my estimate of about one year ago, not an exact day. Dealer intake was 10/1/2026 at about 75,000 miles; mileage at first…
My 2022 Kia Telluride LX AWD center screen began failing intermittently around October 2025 and failed completely around August 2026. Dates are approximate; 10/29/2025 represents my estimate of about one year ago, not an exact day. Dealer intake was 10/1/2026 at about 75,000 miles; mileage at first failure is unknown. The screen failure prevents the backup-camera image from displaying in reverse, increasing the risk of striking an unseen person or obstacle. No crash, fire, injury, fatality or police report occurred. I also reported intermittent loss of speedometer information. On 10/22 the dealer confirmed the failed center screen and rear-camera display, but said the cluster worked and it had not reproduced the cluster symptom. A common cause is unproven. Speed and warning lamps at first failure are unknown. The dealer recommended head-unit 96560-S9420CDD replacement for $7,799.79. Replacement is not authorized; I requested preservation of components and diagnostic records. After repeated assistance requests and escalation, Kia's 10/29 response concluded its review and denied warranty coverage without technical findings. Please investigate whether loss of the rear-camera display reflects a safety defect requiring a recall. Kia recalls 21V577/22V344 concern earlier-built 2022 Telluride clusters; my reported 4/1/2022 build is outside their ranges. Other Kia recalls address electrical-noise/voltage-related blank clusters (23V298) and voltage-damaged rear cameras (25V426). These are different components and populations, not proof of coverage or a shared cause. Related litigation, O'Connell v. Kia, 8:26-cv-01291, concerns alleged 2023-2025 cluster failures, not my 2022 head unit. Please assess the failed assembly, electrical circuits, software and field data to determine whether existing recall scopes leave other safety failures unaddressed. Warranty expiration does not resolve that safety question.
- Engine
I am submitting a formal safety complaint regarding a recurring transmission issue with my 2022 Kia Telluride AWD. When descending hills in manual shift mode, the transmission initially provides engine braking but subsequently loses that braking effect. The vehicle then begins accelerating…
I am submitting a formal safety complaint regarding a recurring transmission issue with my 2022 Kia Telluride AWD. When descending hills in manual shift mode, the transmission initially provides engine braking but subsequently loses that braking effect. The vehicle then begins accelerating downhill, requiring application of the service brakes to maintain a controlled speed. I recently completed a test drive with a Kia dealership service technician, who personally witnessed and acknowledged the problem. Following that test drive, the head service manager informed me that this issue occurs in some Tellurides following a Kia software update to the transmission. I was further advised that the dealership cannot correct the issue until Kia releases another software update. This response is extremely concerning. I regularly drive in Colorado's mountainous terrain, where predictable engine braking is an important part of controlling vehicle speed during extended descents.
- Exterior lighting
My low beam passenger side headlight started turning on and off randomly. Now it’s both low and high beams. Some days it is on when I start the vehicle and then turns off while driving and vise versa. Some days there is a dash light with it, and some days there is not. Some days it is out all day, while other days it works all day. Then I can get in the vehicle the next day and it turns on and off sparatically.
- Seats
The contact owns a 2022 Kia Telluride. The contact received notification of NHTSA Campaign Number: 26V430000 (Seats) and 24V407000 (Seats) and the recall repairs were performed. The contact stated that the seats constantly became hot and lowered down while driving. The manufacturer was notified of the failure. The dealer confirmed the failure. The failure mileage was 96,000.
- Unknown or other
Sunroof wind deflector broke which caused the track to break also
- Engine
I had my vehicle checked for oil consumption for it failed the test. After Kia approved an engine swap an engine light came up with faulty O2 sensor. Not just one but both O2 sensors. Replaced both sensors but the problem persist. Kia changed the engine harness with the assumption that the…
I had my vehicle checked for oil consumption for it failed the test. After Kia approved an engine swap an engine light came up with faulty O2 sensor. Not just one but both O2 sensors. Replaced both sensors but the problem persist. Kia changed the engine harness with the assumption that the technician damaged the harness while installing the engine. My vehicle has been at the dealership for four months and I honestly don’t know what to do.
- Power train
The AWD coupler is shuttering and making the vehicle shake on turns . It is a common issue with KiA awd systems which is why I don’t understand why it’s not a recall! It puts people’s life’s at risk because upon accelerating at an intersection the binding does not let the full acceleration of the…
The AWD coupler is shuttering and making the vehicle shake on turns . It is a common issue with KiA awd systems which is why I don’t understand why it’s not a recall! It puts people’s life’s at risk because upon accelerating at an intersection the binding does not let the full acceleration of the vehicle to take place . I have not yet got it serviced because it’s a pricey job . I just bought the vehicle last month and the warranty expired at the beginning of this month ! How do I purchase a vehicle and expected to to pay for a repair that is known to KIA AWD SYSTEMS !!! My vehicle only has 40k miles on it and from horror stories I hear it goes out more then one time .
- Electrical system
Appears to be a parasitic drain on batteries. I just replace the 3rd battery yesterday. Kia does not address the underlying cause of battery drain.
- Exterior lighting
One year ago, my headlight warning came on while driving back to [XXX] from [XXX]. I pulled over and tried wiggling my connector to my light which stopped the waring. I thought maybe just the bad roads had caused the connection to come apart. Throughout the year, the problem has happened. About…
One year ago, my headlight warning came on while driving back to [XXX] from [XXX]. I pulled over and tried wiggling my connector to my light which stopped the waring. I thought maybe just the bad roads had caused the connection to come apart. Throughout the year, the problem has happened. About 4 weeks ago the warning came back on but his time a triangle warning also appeared. I took it into the Lawton Kia dealership to be checked out. I was told it was due to my moister bearing being wet and needed to be changes with my head lights. I approved the work and this was done a week later when the parts were in. With in the week, the light came back on. I took it back in and was told that the headlight along with the pigtail was burnt and both needed to be replaced. the work in going to be over 1300 dollars. My warrant has expired and my extended warranty does not cover replacement of the head lights. At the time this started, my car was still in warranty, and I should have taken it in by I really thought it was loss connections due to the bad roads in [XXX]. I had not driven my vehicle at night since replacing the headlight bulb but if the light burned the pig tail, then this is a defect in the manufacture of this vehicle. I have filled a case Study with Kia but they do not willing to do anything about this because there is not a recall at this time for the headlights. My case is # XXX. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Structure › Body · Unknown or other · Visibility/wiper
Sunroof / moonroof failing close. Driving on roads / high speeds exposed to the elements for a moonroof that will not close leaving me and my family in danger when its our only vehicle and means of transportation. Has the problem been reproduced or confirmed by a dealer or independent service…
Sunroof / moonroof failing close. Driving on roads / high speeds exposed to the elements for a moonroof that will not close leaving me and my family in danger when its our only vehicle and means of transportation. Has the problem been reproduced or confirmed by a dealer or independent service center? - Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - No
- Power train · Steering
Our 2022 Telluride is binding when turning at low speed or accelerating on the highway we took it to our trusted mechanic, he believes it to be the all-wheel-drive coupling unit and that is a common failure point with these vehicles. I called our local Kia dealership and stated that the mechanic…
Our 2022 Telluride is binding when turning at low speed or accelerating on the highway we took it to our trusted mechanic, he believes it to be the all-wheel-drive coupling unit and that is a common failure point with these vehicles. I called our local Kia dealership and stated that the mechanic told me they need to check the firmware for the ECU to see if that may fix the issue. The dealership stated that they were just gonna have to replace the all-wheel-drive coupling unit instead of diagnosing the problem. After reading several reports from this government agency and other forms, etc. it sounds like the all-wheel-drive coupling unit is a common failure point and needs to be addressed as a recall by Kia.
- Engine and engine cooling › Engine › Engine control module (ecu/ecm) · Service brakes, hydraulic
The contact owns a 2022 Kia Telluride. The contact stated that on several occasions while driving at various speeds and while stopped, the check engine warning light illuminated, and the vehicle stalled. The vehicle was restarted after each failure. The vehicle was taken to a dealer on several…
The contact owns a 2022 Kia Telluride. The contact stated that on several occasions while driving at various speeds and while stopped, the check engine warning light illuminated, and the vehicle stalled. The vehicle was restarted after each failure. The vehicle was taken to a dealer on several occasions, but the failure was not duplicated. The vehicle was then taken to a dealer where it was diagnosed and determined that the ECM software needed to be updated. The vehicle was repaired, but the failure reoccurred two days later. The vehicle was taken back to the same dealer where it was diagnosed that the ECVVT motor was stuck and needed to be repaired. The vehicle was repaired, but the failure reoccurred the following day with the battery warning light illuminated. The contact stated that while driving with a child inside the vehicle, the battery, power steering, Auto HOLD, Forward Collision Avoidance, ABS, traction control, and the master warning lights were illuminated. The contact stated that the "Check Blind Spot Collision System", "Check TPMS," "Check Lane Departure Warning System", and "Check ESC", messages were displayed. The contact stated that the steering wheel locked up. While the brake pedal was depressed, the vehicle did not slow down as intended, causing the contact to temporarily lose control of the vehicle. The vehicle was coasted into a gas station parking lot, and the EPB, brake, seat belt, and collision warning lights were illuminated before the vehicle stalled. The vehicle was then towed to the same dealer where it was diagnosed and determined that the alternator failed and drained the battery, and both parts needed to be replaced. The vehicle has not been repaired. The manufacturer was notified of the failure, and a complaint was filed. The failure mileage was approximately 82,093.
- Electrical system
Car has been degrading and fully depleting batteries, one per year, since car was purchased new. Some undiagnosed electrical drain is resulting the car not starting, either at home or at a stoplight when 'auto-stop' causes the car to stop and restart in traffic. Vehicle has been to dealership to…
Car has been degrading and fully depleting batteries, one per year, since car was purchased new. Some undiagnosed electrical drain is resulting the car not starting, either at home or at a stoplight when 'auto-stop' causes the car to stop and restart in traffic. Vehicle has been to dealership to investigate a cause 4 times without a conclusive finding for the cause of the draw. Short battery life and repeated battery failure, paraticularly when the car will not re-start at traffic light stops, is a safety hazard for users of the vehicle. More detail available upon request.
- Engine
I am reporting a safety concern involving my 2022 Kia Telluride EX with approximately 95,000 miles. The vehicle has experienced intermittent rough running, significant loss of engine power, stalling, and recurring check-engine warnings. During one incident, the vehicle started, sputtered, and shut…
I am reporting a safety concern involving my 2022 Kia Telluride EX with approximately 95,000 miles. The vehicle has experienced intermittent rough running, significant loss of engine power, stalling, and recurring check-engine warnings. During one incident, the vehicle started, sputtered, and shut off. The engine oil level was found to be extremely low despite the vehicle having received an oil change approximately 2,000 miles earlier. After adding approximately one quart of oil, the vehicle was able to start and remain running. The check-engine light subsequently illuminated and Kia Connect reported diagnostic code P000A00. The warning light has intermittently turned off, but the fault remained stored in the vehicle's computer and was later confirmed by a Kia dealership. I brought the vehicle to an authorized Kia dealership because of the oil loss and drivability concerns. The dealership documented that no external oil leak was found and stated that the engine was likely consuming excessive oil. An oil-consumption test was initiated. According to the dealership's subsequent documentation, after approximately 1,000 miles the engine was more than two quarts low on oil. During this process, the vehicle continued to experience drivability concerns including rough running/stalling and poor engine power. I am concerned that the vehicle may stall or experience significant loss of motive power while being driven in traffic. I routinely use this vehicle for commuting and transporting my family. Kia ultimately declined warranty coverage based on insufficient maintenance documentation. I am not submitting this complaint to dispute the warranty decision. I am reporting the underlying safety concern because the vehicle has experienced stalling/loss of power together with substantial engine-oil consumption, and the underlying mechanical cause has not been clearly resolved.
- Electrical system · Vehicle speed control
Just started the car and the whole dashboard went blank, no speedometer, gas tank, nothing is showing like the whole dashboard died on us while driving
- Power train
The contact owns a 2022 Kia Telluride. The contact stated that while stopped on several occasions, the Auto START/STOP feature was activated, and the vehicle stalled. The vehicle was able to restart without any further issues. The vehicle was taken to a dealer on three separate occasions; however…
The contact owns a 2022 Kia Telluride. The contact stated that while stopped on several occasions, the Auto START/STOP feature was activated, and the vehicle stalled. The vehicle was able to restart without any further issues. The vehicle was taken to a dealer on three separate occasions; however, the failure was not duplicated. The manufacturer was notified of the failure. The failure mileage was approximately 12,000.
- Electrical system
Digital instrument cluster disappears upon startup of vehicle. Happened today August 4, 2026. When the digital instrument cluster disappears, the gas cap is also unable to be opened. Getting out of the vehicle and locking the vehicle and then getting back in and restarting the vehicle resets the…
Digital instrument cluster disappears upon startup of vehicle. Happened today August 4, 2026. When the digital instrument cluster disappears, the gas cap is also unable to be opened. Getting out of the vehicle and locking the vehicle and then getting back in and restarting the vehicle resets the system. I found this fix after the first time this happened in 2023 by googling and there were so many complaints a forum had been made about it. This is approximately the fifth or sixth time this has happened since purchase of the vehicle in 2022. Previous year 2022 models have a recall for the same problem, my Telluride is not included in that recall as it was built approximately a month after the recall dates. Was able to report the information to my dealer today and have it documented, previous attempt attempts to have them documented at the service department have been denied and was given the reason of “there’s nowhere to put that information if you don’t bring the car in”.
- Unknown or other
When turning the vehicle, say on to another road and not coming to a full stop, when you accelerate it doesn't want to accelerate, you press the pedal down gradually until all of a sudden it jumps to 2 or 3000 rpms and goes. Previously when we had this issue it was the AWD coupler that was fixed 1…
When turning the vehicle, say on to another road and not coming to a full stop, when you accelerate it doesn't want to accelerate, you press the pedal down gradually until all of a sudden it jumps to 2 or 3000 rpms and goes. Previously when we had this issue it was the AWD coupler that was fixed 1 to 2 years ago. My vehicle was inspected just before my warranty was up at around 98000 miles, I waited 8 hours for them to tell me they couldn't recreate the issue, I got in the vehicle and went to leave and had the same issue, turned around had their Lead Technician Zach ride with me and recreated the issue for him, he acknowledged that when I was accelerating the RPMs were not increasing, they kept my vehicle another 5 days after stating the first day they had to open a case with the Tech Line and do a flight diagnostic, after very poor communication over those days and the dealership telling me that the Tech line said if they couldn't recreate it there was nothing they could do, I finally called the Kia Customer Care line to ask for the Case number, the Kia Customer Care line stated that no where in the case did it state a Technician went on a ride along with me and experienced the issue and they also stated that Kia Tech line did not tell them there was nothing more they could do they asked them to keep trying to recreate the issue, eventually after having the vehicle for 6 days I finally had to go get my vehicle back. After 6 days of poor communication and no resolution. I have researched online regarding this issue as well and I am not the only one who has experienced this issue in this vehicle.
- Seats
The second row of seats folds down and forward while driving, whether or not someone is sitting in them. This feels very unsafe, and I am concerned about how well someone would be restrained by the seat belt in the event of an accident.
- Seats
My family came across this recall and notified me. It says that we can search for more information as of XXX, but today is JXXX, and I’m not getting anything via a search. I need to know what to do, other than parking it outdoors. The NHTSA CAMPAIGN NUMBER is 26V430000. Kia's number for this recall…
My family came across this recall and notified me. It says that we can search for more information as of XXX, but today is JXXX, and I’m not getting anything via a search. I need to know what to do, other than parking it outdoors. The NHTSA CAMPAIGN NUMBER is 26V430000. Kia's number for this recall is SC374. This recall replaces NHTSA recall number 24V407. The info on this website says “Owner notification letters are expected to be mailed XXX.”, but that makes no sense to me. Why wouldn’t owners be notified when this was first posted, XXX ??? The VIN is [XXX] and the MODEL/OPT. CODE is J4232/010. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Engine
I am the original owner of a 2022 Kia Telluride. Since approximately late September/early October 2025, the vehicle has experienced an intermittent engine stalling condition while stopped and idling. I first reported the issue to my Kia dealership on October 8, 2025, when the vehicle had…
I am the original owner of a 2022 Kia Telluride. Since approximately late September/early October 2025, the vehicle has experienced an intermittent engine stalling condition while stopped and idling. I first reported the issue to my Kia dealership on October 8, 2025, when the vehicle had approximately 59,761 miles. At that time, I advised the dealership the engine had already stalled twice within two weeks. I also sent a photo of the warning lights and suggested they allow the vehicle to idle to recreate the condition. The dealership stated they could not duplicate the problem and returned the vehicle without repairs. The same issue continued over the following months. The check engine light appeared multiple times, including in February and April 2026. My Kia Access app repeatedly reported diagnostic code P21A100 (Cylinder 6 Air/Fuel Ratio Imbalance). The dealership advised they could not repair the vehicle because they could not duplicate the concern. During one visit they repaired two engine oil leaks but stated those were unrelated. On July 8, 2026, the defect escalated. While driving through downtown Cincinnati, the engine stalled at three separate traffic lights. When the engine shut off, the battery, oil, check engine, and seatbelt warning lights illuminated. I had to shift into Park, turn the vehicle completely off, and restart it before it would drive again. This created a significant safety hazard in active traffic. The dealership’s current diagnosis is contaminated fuel, but I am reporting this because the same intermittent stalling condition has been documented with the dealership since October 2025 and has never been resolved. An engine that unexpectedly shuts off in traffic presents a serious safety risk to the driver, passengers, and surrounding motorists.
- Engine · Unknown or other
Engine rapidly burning oil. Had oil changed as Manufacturer's recommendation, but after exceeding the 100,000 mile warranty and having been 7,000 miles since the last oil change the engine threw a rod and the car stopped while i was driving it. Was told by the Kia Dealer (Fitzgerald Kia in Annapolis) that I needed a $10,000 engine replaced. I am currently working with a lawyer to address this concern.
- Exterior lighting · Seat belts · Structure › Body
My right headlight stopped working, even after replacing bulb several times. The exterior paint is chipping from different areas. The middle seat seatbelts middle and behind driver keep getting stuck, they will not retract. My vehicle is only 4 years old it started with the headlight issue within 2 years. Now the seatbelts and paint, this vehicle has been a pain.
- Unknown or other
I am reporting a spontaneous sunroof glass failure involving my 2022 Kia Telluride. While driving at normal highway speed, I suddenly heard an extremely loud bang that sounded like an explosion or gunshot. I did not see or hear any object strike my vehicle before the incident. After safely…
I am reporting a spontaneous sunroof glass failure involving my 2022 Kia Telluride. While driving at normal highway speed, I suddenly heard an extremely loud bang that sounded like an explosion or gunshot. I did not see or hear any object strike my vehicle before the incident. After safely pulling over, I discovered that the panoramic sunroof glass had shattered. The glass appeared to have blown upward and outward from the vehicle, and by the time I stopped, most of the glass was already gone. There was no prior damage, cracking, or warning that the sunroof was compromised. The failure occurred unexpectedly and created a significant safety hazard due to the loud noise, the potential for shattered glass to enter the passenger compartment. I had my 14 year old daughter with me. I man diagnosed with anxiety and ADHD and this had severely affected me because I was the driver and it occurred while operating the vehicle. Luckily, I had the shade closed, because that could’ve been really bad. At the time of the incident, the vehicle had approximately 91,000 miles. I am requesting that this incident be documented and evaluated as a potential safety defect, as I understand other Kia Telluride owners have reported similar spontaneous sunroof failures.
- Unknown or other
The vehicle has suffered a total failure of the audio output system/amplifier. While the central infotainment screen visually illuminates and functions correctly, there is zero audio output across all speakers and inputs. The failed component is currently in the vehicle and is available for…
The vehicle has suffered a total failure of the audio output system/amplifier. While the central infotainment screen visually illuminates and functions correctly, there is zero audio output across all speakers and inputs. The failed component is currently in the vehicle and is available for inspection upon request. Because there is no audio output, all voice-activated, hands-free Bluetooth calling and audible turn-by-turn GPS navigation cues are non-functional. Operating the vehicle safely over long distances or in traffic is compromised because utilizing navigation now forces the driver to physically look away from the road to read visual maps on the screen, creating an immediate, severe driver distraction that puts my family and other motorists at risk. The total audio failure was officially diagnosed and confirmed by an authorized Kia dealership service center. The dealership verified that the system outputs zero sound and stated that the entire multimedia/audio control assembly requires a complete replacement. The component has been inspected and diagnosed directly by authorized Kia dealership service technicians, and an official corporate case has been opened with Kia America for a goodwill escalation. There were no warning lamps, error messages, or preliminary symptoms prior to the incident. The audio output system failed suddenly and completely without warning, while the visual dashboard screen remained active.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11008052TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: SELF-LEVELING REAR SHOCK ABSORBER INSPECTION/REPLACEMENT (WTY040) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associated with the Warranty Extension Program (WTY040) to inspect and, if necessary, replace the self-leveling rear shock absorber(s) on certain 2020-2024MY Telluride (ON) vehicles manufactured from January 10, 2019 through September 14, 2023, AND equipped with self-leveling rear shock absorber(s) produced through June 04, 2023. The term of the warranty is being extended from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. The affected vehicles may exhibit a noise from the rear suspension while traveling over bumps and/or a firm/stiff ride quality while driving. This concern does not impact the drivability or safety of the vehicle.
- 11007862TECHNICAL SERVICE BULLETIN: SELF-LEVELING REAR SHOCK ABSORBER INSPECTION/REPLACEMENT (WTY040) - This bulletin provides information associated with the Warranty Extension Program (WTY040) to inspect and, if necessary, replace the self-leveling rear shock absorber(s) on certain 2020-2024MY Telluride (ON) vehicles manufactured from January 10, 2019 through September 14, 2023, AND equipped with self-leveling rear shock absorber(s) produced through June 04, 2023. The term of the warranty is being extended from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. The affected vehicles may exhibit a noise from the rear suspension while traveling over bumps and/or a firm/stiff ride quality while driving. This concern does not impact the drivability or safety of the vehicle.
- 11007164This Pitstop provides information regarding the disposal of the headlamp assembly desiccant/absorbent pack(s) on some 2020-2024MY Telluride (ON) vehicles equipped with either Halogen or LED lamps. The headlamp desiccant pack(s) may expand over time during normal vehicle operation. Desiccant pack expansion is normal. Desiccant packs are a consumable part and once the pack has fully expanded, it is no longer a functioning part. If the desiccant pack/bracket is determined to be expanded as shown below, it is recommended to be removed from the dust cap and then be discarded without a required replacement.
- 11006805TECHNICAL SERVICE BULLETIN: SUBSEQUENT REPAIR ACTION: RIGHT FRONT DRIVESHAFT INSPECTION AND REPLACEMENT (SC303Z) - This bulletin provides information to inspect and, if necessary, replace the right front driveshaft on certain 2020-2024MY Telluride (ON) vehicles manufactured from January 9, 2019 through October 19, 2023 that previously had the campaign SC303 completed.
- 11006430WARRANTY EXTENSION CAMPAIGN: REQUEST FOR REIMBURSEMENT FORM (WTY040) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension campaign program launch.
- 11006429WARRANTY EXTENSION CAMPAIGN: QUESTION AND ANSWER (WTY040) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Warranty Extension Campaign WTY040.
- 11006428WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY040) - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to noisy and/or stiff self-leveling rear shock absorber(s) in 2020-2024 MY Telluride vehicles produced through September 14, 2023, AND equipped with one or both self-leveling rear shock absorber(s) produced through May 12, 2023. The term of the warranty is being extended from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address noise from the rear suspension when traveling over bumps and/or a firmer/stiff ride quality while driving free of charge at no cost to you.
- 11006427WARRANTY EXTENSION CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (WTY040) - This document is the announcement to the dealer Parts and Service managers advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to noisy and/or stiff self-leveling rear shock absorber(s) in 2020-2024 MY Telluride vehicles produced through September 14, 2023, AND equipped with one or both self-leveling rear shock absorber(s) produced through May 12, 2023. The term of the warranty is being extended from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address noise from the rear suspension when traveling over bumps and/or a firmer/stiff ride quality while driving free of charge at no cost to you.
- 11006426WARRANTY EXTENSION CAMPAIGN: DEALER PRINCIPAL MEMO (WTY040) - This document is the announcement to the dealer principals advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to noisy and/or stiff self-leveling rear shock absorber(s) in 2020-2024 MY Telluride vehicles produced through September 14, 2023, AND equipped with one or both self-leveling rear shock absorber(s) produced through May 12, 2023. The term of the warranty is being extended from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address noise from the rear suspension when traveling over bumps and/or a firmer/stiff ride quality while driving free of charge at no cost to you.
- 11005362TECHNICAL SERVICE BULLETIN: SUBSEQUENT REPAIR ACTION: WHEEL SPEED SENSOR REPLACEMENT (SC301Y) - This bulletin provides information related to the Technical Service Bulletin previously published under SC301, titled WSS Software Upgrade.
- 11000787This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced.
- 11000304VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC301) - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign to inspect and, if necessary, replace the wheel speed sensor(s) in certain 2020-2024 MY Telluride vehicles. Kia will also update the Hydraulic Electronic Control Unit (HECU) software with improved logic.
- 11000300TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: WSS SOFTWARE UPGRADE (SC301) - This bulletin provides information to update the Wheel Speed Sensor (WSS) software on certain 2020-2024MY Telluride (ON) vehicles manufactured from January 9, 2019 through March 10, 2024.
- 11000155VOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER (SC301) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Service Campaign SC301.
- 11000153VOLUNTARY SERVICE CAMPAIGN: DEALER PARTS & SERVICE MANAGERS MEMO (SC301) - This document is the announcement to the dealer Parts and Service Managers that Kia is conducting a Voluntary Service Campaign on all 2020-2023 MY and certain 2024 MY Telluride vehicles manufactured from January 9, 2019 through March 10, 2024.
- 11000143VOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC301) - This document is the announcement to the dealer principals that Kia is conducting a Voluntary Service Campaign on all 2020-2023 MY and certain 2024 MY Telluride vehicles manufactured from January 9, 2019 through March 10, 2024.
- 10253811TECHNICAL SERVICE BULLETIN: SERVICE ACTION: DISPLAY AUDIO 2.0/AVN5W SOFTWARE UPDATE (SA569) - This bulletin provides information to update the software on Display Audio 2.0 (D2V) and 5th Generation AVN Wide (AVN5W) head units on certain 2022-2023MY Kia vehicles (refer to model list on page 9). The affected vehicles may experience various concerns related to Apple CarPlay/Android Auto phone projection connectivity.
- 10253007TECHNICAL SERVICE BULLETIN: 4WD COUPLING NOISE INSPECTION AND SNAP RING REPLACEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to inspect for a knocking/clicking noise present in the rear of the vehicle during low-speed driving (25MPH or less) on some 2020-2022MY Kia vehicles equipped with All Wheel Drive (AWD). The 4WD coupling snap ring may have excessive play between the drive gear set shaft and coupling flange.
- 10250517TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen.
- 10249179TECHNICAL SERVICE BULLETIN: DATC HEATER OPERATION LOGIC IMPROVEMENT - This bulletin provides information to upgrade the air condition (AIRCON) software logic on certain 2020-2023MY Telluride (ON) vehicles equipped with Dual Air Temperature Control (DATC), produced from January 9, 2019 through June 6, 2023. The affected vehicles may exhibit temporarily reduced heater performance in cold climates, especially during prolonged idle operation or coasting.
- 10247556TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE SCREEN FREEZING OR MAP DELAY WITH WIRED APPLE CARPLAY - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles to remedy an inaccurate map location, freezing AVN screen, or experiencing a delay when using Google Maps or Waze through wired Apple CarPlay.
- 10245266TECHNICAL SERVICE BULLETIN: 4WD COUPLING NOISE INSPECTION AND SNAP RING REPLACEMENT - This bulletin provides information to inspect for a knocking/clicking noise present in the rear of the vehicle during low-speed driving (25MPH or less) on some 2020-2022MY Kia vehicles equipped with All Wheel Drive (AWD). The 4WD coupling snap ring may have excessive play between the drive gear set shaft and coupling flange.
- 10243928TECHNICAL SERVICE BULLETIN: UNEVEN/SLIPPERY ROAD WARNING DISPLAYED ON INSTRUMENT CLUSTER - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles (refer to model list on page 3) to remedy a warning sound accompanied by a 'Slippery road ahead. Drive carefully' or 'Uneven road ahead. Drive carefully' warning which is displayed on the instrument cluster. The current AVN software causes the warning sound and message to repeat approximately every ten (10) seconds, if the vehicle is not in motion, in 'PARK' or driving on even surfaces.
- 10242913PITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE - This Pitstop provides information regarding potential concerns with the All-Wheel-Drive (AWD) system due to tire sizes of differing circumference. Some customers may complain of a chatter sensation felt in the drivetrain of the vehicle and/or the failure of drivetrain component(s). A difference in tire size (width, aspect ratio, construction, rim diameter etc.) may be the cause.
- 10240758TECHNICAL SERVICE BULLETIN: SERVICE REMINDER SETTING RESET PROCEDURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the service reminder setting, which may have been auto-set by the Kia Vehicle Inspection and Delivery application (KVID) at time of Pre-Delivery Inspection (PDI). Beginning with the 2023MY, Oil Life Monitoring (OLM) has been applied to all models, except Forte (BDm), Stinger (CK), Telluride (ON) and Soul (SK3). Refer to TSB ENG241 for additional information. As of 08/11/2023, the service reminder auto-set feature by KVID has been disabled for ALL models NOT equipped with OLM.
- 10239743TECHNICAL SERVICE BULLETIN: SUNROOF WIND DEFLECTOR ARMS AND MECHANISM PARTS REPLACEMENT - This bulletin provides information to perform a partial replacement of the sunroof wind deflector and mechanism arms on some 2019-2022MY Telluride (ON) vehicles produced from February 15, 2019 through January 19, 2022. The affected vehicles may experience the sunroof open/close operation inoperative and/or the sunroof wind deflector function inoperative.
- 10238223TECHNICAL SERVICE BULLETIN: REAR HVAC CONTROL CLIP REPLACEMENT (SA534) - This bulletin provides information to replace the rear Heating Ventilation and Air Condition (HVAC) control assembly retaining clips on some 2022-2023MY Telluride (ON) vehicles produced from August 1, 2022 through May 03, 2023. The affected vehicles are equipped with a metal retaining clip which can create a rattling sound while driving on rougher road conditions. New plastic retaining clips will be installed to help rectify this rattling noise concern.
- 10237139TECHNICAL SERVICE BULLETIN: OVERHEAD CONSOLE SUNGLASS DOOR-LATCH REPAIR - This bulletin provides information to repair the overhead console lamp assembly and sunglass door latch on some 2012-2023MY model vehicles listed in the table below, which may encounter the sunglass case of the overhead console lamp not closing properly.
- 10237029VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign to inspect and, if necessary, replace the drive belt in certain 2022-2023 MY Telluride vehicles. Kia has become aware that certain 2022-2023 MY Telluride vehicles may have been produced with a drive belt that was not manufactured to Kias specifications. Drive belts not manufactured to Kias specifications may prematurely loosen or become damaged.
- 10235098VOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Service Campaign (SC254).
- 10235097VOLUNTARY SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer Parts and Service Managers that Kia is conducting a Voluntary Service Campaign on certain 2022-2023 MY Telluride vehicles manufactured from September 10, 2021 through November 17, 2022. Kia has become aware that certain 2022-2023 MY Telluride vehicles may have been produced with a drive belt that was not manufactured to Kia's specifications. Drive belts not manufactured to Kia's specifications may prematurely loosen or become damaged.
- 10235096VOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer principals that Kia is conducting a Voluntary Service Campaign on certain 2022-2023 MY Telluride vehicles manufactured from September 10, 2021 through November 17, 2022. Kia has become aware that certain 2022-2023 MY Telluride vehicles may have been produced with a drive belt that was not manufactured to Kia's specifications. Drive belts not manufactured to Kia's specifications may prematurely loosen or become damaged.
- 10234603VOLUNTARY SERVICE CAMPAIGN: DRIVE BELT INSPECTION/REPLACEMENT (SC254) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.This bulletin provides information to inspect and if necessary, replace the v-ribbed drive belt on certain 2022-2023MY Telluride (ON) vehicles produced from September 10, 2021 through November 17, 2022*. The subject vehicles may have been produced with a drive belt that was not manufactured to Kia's specifications. Drive belts not manufactured to Kia's specifications may prematurely loosen or become damaged. A loose or damaged drive belt may result in a loss of A/C function and/or illumination of the battery light. If the vehicle continues to be driven after these warnings occur, potential overheating of the vehicle's engine may result.
- 10230630VOLUNTARY SERVICE CAMPAIGN: DRIVE BELT INSPECTION/REPLACEMENT (SC254) - This bulletin provides information to inspect and if necessary, replace the v-ribbed drive belt on certain 2022MY Telluride (ON) vehicles produced from September 10, 2021 through September 15, 2022*. The subject vehicles may have been produced with a drive belt that was not manufactured to Kia's specifications. Drive belts not manufactured to Kia's specifications may prematurely loosen or become damaged. A loose or damaged drive belt may result in a loss of A/C function and/or illumination of the battery light. If the vehicle continues to be driven after these warnings occur, potential overheating of the vehicle's engine may result.
- 10230629VOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Service Campaign (SC254).
- 10230628VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign on certain 2022 MY Telluride vehicles manufactured from September 10, 2021 through September 15, 2022. Kia has become aware that certain 2022 MY Telluride vehicles may have been produced with a drive belt that was not manufactured to Kia's specifications. Drive belts not manufactured to Kia's specifications may prematurely loosen or become damaged.
- 10230627VOLUNTARY SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer Parts and Service Managers that Kia is conducting a Voluntary Service Campaign on certain 2022 MY Telluride vehicles manufactured from September 10, 2021 through September 15, 2022. Kia has become aware that certain 2022 MY Telluride vehicles may have been produced with a drive belt that was not manufactured to Kia's specifications. Drive belts not manufactured to Kia's specifications may prematurely loosen or become damaged.
- 10230626VOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer principals that Kia is conducting a Voluntary Service Campaign on certain 2022 MY Telluride vehicles manufactured from September 10, 2021 through September 15, 2022. Kia has become aware that certain 2022 MY Telluride vehicles may have been produced with a drive belt that was not manufactured to Kia's specifications. Drive belts not manufactured to Kia's specifications may prematurely loosen or become damaged.
- 10230494TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: HECU INSPECTION /REPLACEMENT (SC252A/B/C) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to inspect and, if necessary, replace the Hydraulic Electronic Control Unit (HECU) on certain K5 (DL3a) and Telluride (ON) and Sorento (MQ4a) vehicles produced on the dates shown in Table below. The HECU in the subject vehicles may have been produced with a condition that can result in an internal brake fluid leak. If an internal brake fluid leak occurs, the Electronic Parking Brake (EPB) light, Anti-Lock Brake System (ABS) light, Electronic Stability Control (ESC) light, Auto-Hold light and/or Forward Collision-Avoidance Assist (FCA) light may illuminate, or a Smart Cruise Control (SCC) warning message may appear on the instrument cluster. If this occurs, EPB, ESC and Auto-Hold functions may be disabled
- 10227846VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia America, Inc. is conducting a Voluntary Service Campaign to inspect and, if necessary, replace the Hydraulic Electronic Control Unit ("HECU") in certain 2022 MY Telluride vehicles.
Every KIA Telluride model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.