2024 KIA Telluride
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › KIA › Telluride › 2024
These records cover every 2024 KIA Telluride. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2024 KIA Telluride. Newest first.
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob or an improper recall 24V407 repair, which can result in a fire while parked or driving.
Risk and remedy
Risk
A fire increases the risk of injury.
Remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install an electronic fuse assembly, free of charge. Owner notification letters are expected to be mailed August 13, 2026. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC374. This recall replaces NHTSA recall number 24V407. Vehicles already repaired under the previous recall will need to have the new remedy completed. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 17, 2026.
Kia America, Inc. (Kia) is recalling certain 2023-2025 Telluride vehicles. The door belt molding trim can delaminate and detach from the vehicle.
Risk and remedy
Risk
A detached trim piece can become a road hazard for other vehicles, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the belt molding trim assemblies as necessary, free of charge. Owner notification letters were mailed November 19, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC347.
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.
Risk and remedy
Risk
A fire increases the risk of injury.
Remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a bracket for the power seat switch back covers and replace the seat slide knobs, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC316.
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.
Risk and remedy
Risk
A vehicle roll away increases the risk of a crash or injury.
Remedy
Owners are advised to manually engage the emergency parking brake prior to exiting the vehicle until the recall remedy is performed. Dealers will update the electronic parking brake software and replace any damaged intermediate shafts as necessary, free of charge. Owner notification letters were mailed May 15, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC303.
Kia America, Inc. (Kia) is recalling certain 2024 Telluride vehicles. The engine valve springs may break while driving, which can result in a loss of drive power and possibly create a hole in the engine block.
Risk and remedy
Risk
A loss of drive power increases the risk of a crash. A hole in the engine block increases the risk of a fire.
Remedy
Dealers will replace the engine sub-assembly, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC296.
Owner complaints
226 complaints6 involved a crash2 involved a fire4 injuries
What owners report most
Latest complaints
- Lane departure › Assist · Steering
I was driving 70 mph on a clear unobstructed highway in the right lane, when suddenly my vehicle steering jerked forcefully to the right, over the white line and onto the rumble strips. A circular symbol popped up, on the display but it was too fast to identify while trying to make an immediate correction and recover control.
- Unknown or other
Driver cluster completely black when car is fully on and operational. Radio portion of digital dash works. But the critical safety driver cluster panel is completely black. Spedometer, fuel, etc all missing while car is in operation.
- Unknown or other
On October 21, 2026, the sunroof of my 2024 Kia Telluride suddenly shattered while I was driving at approximately 65 mph. The glass exploded unexpectedly during normal vehicle operation. The sunroof was in the tilted position with the sun shade pulled back completely. The glass shattered on the top…
On October 21, 2026, the sunroof of my 2024 Kia Telluride suddenly shattered while I was driving at approximately 65 mph. The glass exploded unexpectedly during normal vehicle operation. The sunroof was in the tilted position with the sun shade pulled back completely. The glass shattered on the top of my head as I was driving. My two small children seated in the second row were also present. The cause of the failure is unknown. I took the vehicle to an authorized Kia dealership, where personnel photographed the damage, vacuumed some of the broken glass from the vehicle, and applied temporary crash wrap over the damaged sunroof. The service invoice documents that the sunroof exploded while driving. However, no comprehensive safety inspection was performed or documented to my knowledge. Dealership personnel verbally stated that the vehicle was safe to drive with the temporary covering and instructed me not to open the sunshade. However, they would not provide written confirmation that the vehicle was safe to operate. Despite the temporary repair, I continued hearing glass shifting and breaking while driving. I am concerned about additional glass falling, the integrity of the damaged sunroof, and the safety of vehicle occupants. On October 22, 2026, the dealership informed me that Kia had authorized replacement of the sunroof and that the replacement part was expected the following week. I contacted Kia Customer Care, opened a case, and requested alternative transportation because of my ongoing safety concerns. I was repeatedly instructed to wait for a case manager to contact me. I am requesting that NHTSA investigate this unexpected panoramic sunroof glass failure as a potential vehicle safety defect, including whether similar incidents have occurred in other Kia Telluride vehicles.
- Structure › Body
Vehicle: 2024 Kia Telluride Current Mileage: Approximately 72,000 miles Dealership: Colonial Kia, Chester, Virginia Recall: Kia SC347 / SC347A — Exterior Door Belt Molding NHTSA Recall Number: 25V494000 Description of Safety Problem I purchased my used 2024 Kia Telluride from Colonial Kia in…
Vehicle: 2024 Kia Telluride Current Mileage: Approximately 72,000 miles Dealership: Colonial Kia, Chester, Virginia Recall: Kia SC347 / SC347A — Exterior Door Belt Molding NHTSA Recall Number: 25V494000 Description of Safety Problem I purchased my used 2024 Kia Telluride from Colonial Kia in Chester, Virginia, in June 2025. Since purchasing the vehicle, I have experienced repeated failures of the exterior door window molding. On two separate occasions, pieces of molding completely detached from my vehicle while I was driving at highway speeds. The first incident occurred before Kia performed the door molding safety recall. The second incident occurred after recall work had already been completed. My dealership, Colonial Kia, has performed repairs related to this problem. My repair invoice dated January 6, 2026, specifically documents that the driver's front door molding failed shortly after Recall SC347A had been performed. A second repair invoice dated April 16, 2026, documents replacement of the passenger-side rear door molding. Now, in October 2026, the front passenger door molding is beginning to loosen, creating concern that another piece may detach while the vehicle is being driven. I am concerned that the recall remedy has not adequately corrected this safety defect on my vehicle. Detaching molding at highway speeds creates a potential hazard for other motorists and could cause an accident. The dealership previously performed the repairs without charging me but advised that I could be responsible for future repairs after the manufacturer's warranty expires. I believe this is an ongoing safety defect rather than a normal wear-and-tear issue. I am requesting that NHTSA review these repeated failures, particularly the molding detachment that occurred after recall repairs, and investigate whether the recall remedy adequately addresses the defect. I have documentation of previous repairs and can provide copies of my dealership invoices. My primary con
- Electrical system
Display gets very hot to the touch , even in 70° or lower weather. Vehicle is kept garaged. Seems hotter behind steering wheel than the home screen/radio side. Trim is not hot. We usually use a sun screen. We do not usually use built-in navigation, real-time traffic, or phone charging. Seems…
Display gets very hot to the touch , even in 70° or lower weather. Vehicle is kept garaged. Seems hotter behind steering wheel than the home screen/radio side. Trim is not hot. We usually use a sun screen. We do not usually use built-in navigation, real-time traffic, or phone charging. Seems to be a potential fire risk. Internet info suggests that the manufacturer is aware of the problem but no recall. Not sure how long this has been going on. Happens when/after driving.
- Electrical system
The digital instrument panel cluster went completely black and dead upon vehicle startup, leaving me with zero visibility of my speedometer, safety alerts, or fuel levels while trying to operate the vehicle. Even with completing a short drive, turning off the car for a few minutes and turning it…
The digital instrument panel cluster went completely black and dead upon vehicle startup, leaving me with zero visibility of my speedometer, safety alerts, or fuel levels while trying to operate the vehicle. Even with completing a short drive, turning off the car for a few minutes and turning it back on, the instrument panel was completely black (3 restarts in an hour period). Approximate mileage of 38,000. I took it to University Kia in Waco, TX who stated that 3-4 other vehicles of various models came in with the same issue recently. They are keeping the vehicle for repairs under the warranty.
- Electrical system · Power train · Unknown or other
While driving the vehicle on the highway attempting to pass a vehicle at 75 mph the car unexpectedly shut completely off. We had to swerve between 2 vehicles narrowly avoiding an accident and the car would not turn back on. Towed to Kia dealership and was told it was simply a sensor that "talks"…
While driving the vehicle on the highway attempting to pass a vehicle at 75 mph the car unexpectedly shut completely off. We had to swerve between 2 vehicles narrowly avoiding an accident and the car would not turn back on. Towed to Kia dealership and was told it was simply a sensor that "talks" to the key fob which caused the car to shut off without warning. Dealership claimed it was fixed but there was no warning lights or notice of the failure. Since the dealership "fixed" the issue now the car is continuously running a check engine failure code and now the dealership claims it's the catalytic converters failing and needing to be replaced. Vehicle was inspected by the Kia dealership that it was purchased from.
- Unknown or other
I was driving down the highway and heard a loud pop. I looked at my windshield and did not see any cracks. I looked at the back windshield and could see pieces coming down. I didn't know what it was still and could hear air coming from somewhere in my car. I open the screen to my sunroof and there…
I was driving down the highway and heard a loud pop. I looked at my windshield and did not see any cracks. I looked at the back windshield and could see pieces coming down. I didn't know what it was still and could hear air coming from somewhere in my car. I open the screen to my sunroof and there was a hole and shattered glass. There were no large trucks around. There were a couple of cars but they were to the right side of my car, two lanes over. Nothing hit my sunroof. The glass exploded. It was Sept 22nd at 9:30am. I looked it up online and this is a common problem with Kia Tellurides. I contacted Gay Family Kia and they would not replace it. They contacted Kia manufacture and they would not cover it. The maintenance person at Gay Family Kia looked at it and took a picture when he submitted it to Kia. There were no warning signals. I think the heat that is trapped between the glass and screen of the sunroof cause this. There needs to be a protective film on there. I tried to upload a photo but it would not proceed with it. It was a small file and a jpg. It is going to cost abt $900 to replace. I am getting it done Saturday so I don't have an invoice yet.
- Service brakes
While driving the vehicle on the highway, as I was exiting the off ramp, when applying the brake pedal it completely failed and went to the floor with no stopping. I rapidly began pumping the brake pedal and slowly the brakes began to work in time to stop at the bottom of the off ramp. The vehicle…
While driving the vehicle on the highway, as I was exiting the off ramp, when applying the brake pedal it completely failed and went to the floor with no stopping. I rapidly began pumping the brake pedal and slowly the brakes began to work in time to stop at the bottom of the off ramp. The vehicle then displayed an error: “ I have a Kia 2024 telluride EX. as we were driving the brakes suddenly went out and recovered enough to stop. now when starting the car it comes up with an error “Downhill brake control disabled. control vehicle speed”. We contacted KIa warranty and had the vehicle towed to the dealer.
- Chest clip, buckle, harness
I purchased my CYBEX Callisto G 360 on April 26, 2025. The harness does not stay tight: after I pull the adjuster strap to tighten it and let go, I can pull on the shoulder straps and they loosen again without pressing the harness release button. I’m concerned the harness adjuster is not holding the restraint securely, so I have stopped using the seat. It's extremely dangerous for this component to be failing.
- Visibility
The contact owns a 2024 Kia Telluride. The contact stated that while the vehicle was parked, the sunroof glass fractured, and the glass pieces blew outward. The dealer was contacted by phone and made aware of the failure. The failure mileage was approximately 14,200.
- Electrical system · Unknown or other · Vehicle speed control
The left side of my screen where speed, gas and other essential safety features will not show
- Structure › Body
I hear rattling/loud squeaking coming from liftgate rear door internally when driving. It has been noticed since purchasing the vehicle new.
- Service brakes
On August 3, 2026, while operating my 2024 Kia Telluride, I experienced a catastrophic and total failure of the service braking system. Without warning, the brake pedal went straight to the floorboard with zero hydraulic pressure or stopping power, resulting in a crash into trees. The vehicle…
On August 3, 2026, while operating my 2024 Kia Telluride, I experienced a catastrophic and total failure of the service braking system. Without warning, the brake pedal went straight to the floorboard with zero hydraulic pressure or stopping power, resulting in a crash into trees. The vehicle was towed to Gerber Collision for accident repairs. While the exterior body damage was repaired, the body shop is not equipped for internal hydraulic or component failure analysis. Furthermore, Kia America has been notified of this critical safety defect but is refusing to cover the diagnostic/inspection fees to investigate the underlying root cause under warranty, attempting to pass the cost onto the consumer. This is a severe, life-threatening safety defect involving a total loss of brakes on a nearly new vehicle. I request that NHTSA log this complaint and investigate potential systemic hydraulic or master cylinder defects in the 2024 Kia Telluride platform.
- Seats · Structure
The contact owns a 2024 Kia Telluride. The contact received notifications of NHTSA Campaign Numbers: 26V430000 (Seats) and 25V494000 (Structure); however, the parts to do the recall repairs were not yet available, even though the recall narrative stated that parts were available. The local dealer…
The contact owns a 2024 Kia Telluride. The contact received notifications of NHTSA Campaign Numbers: 26V430000 (Seats) and 25V494000 (Structure); however, the parts to do the recall repairs were not yet available, even though the recall narrative stated that parts were available. The local dealer was contacted and stated that the recall repairs would not be performed. No reasons were given for why the recall repairs would not be performed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Seats
The contact owns a 2024 Kia Telluride. The contact received notification of NHTSA Campaign Number: 26V430000 (Seats); however, the part to do the recall repair was not yet available. The dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Electrical system
The cluster screen on my 2024 Telluride is BLACK when I turned it on today. No issues prior and turning the car off and on does not help. I cannot see my fuel gauge, speed, winshield wiper speed, tire air levels, what gear I am in nothing. I contacted dealer and they have heard of no issues and…
The cluster screen on my 2024 Telluride is BLACK when I turned it on today. No issues prior and turning the car off and on does not help. I cannot see my fuel gauge, speed, winshield wiper speed, tire air levels, what gear I am in nothing. I contacted dealer and they have heard of no issues and cannot get me in for repairs until at least two weeks. I feel this is very unsafe since I am not sure of my speed or my fuel level! There was no warning whatsoever, just a black screen.
- Electrical system · Seats
The contact owns a 2024 Kia Telluride. The contact received notification of NHTSA Campaign Number: 26V430000 (Seats); however, the part to do the recall repair was not yet available. Additionally, the contact stated that the vehicle experienced a failure to start. The contact charged the remote…
The contact owns a 2024 Kia Telluride. The contact received notification of NHTSA Campaign Number: 26V430000 (Seats); however, the part to do the recall repair was not yet available. Additionally, the contact stated that the vehicle experienced a failure to start. The contact charged the remote battery pack, and a technician jump-started the vehicle at the residence. While attempting to schedule an appointment with the dealer, the contact was informed that the recall repair could not be completed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and informed the contact that parts were anticipated to be available by the end of August 2026. The failure mileage was approximately 34,000.
- Seats
I am submitting this complaint regarding a serious safety concern involving my Kia Telluride and the recalled front power seat motor/fire hazard. We are parents of three children, and this vehicle is used to transport our family. We are extremely concerned about the potential for a vehicle fire…
I am submitting this complaint regarding a serious safety concern involving my Kia Telluride and the recalled front power seat motor/fire hazard. We are parents of three children, and this vehicle is used to transport our family. We are extremely concerned about the potential for a vehicle fire caused by the defective seat motor and the fact that the issue has not been adequately remedied. Kia has previously issued a recall addressing the potential for the front power seat motor to overheat, melt, and potentially cause a fire. Despite the previous recall and attempted remedy, Kia has now issued another recall concerning the same or substantially similar safety issue. This raises serious concerns regarding the effectiveness of the original remedy and whether affected vehicles were actually made safe after the initial recall repair. According to information from NHTSA, vehicles affected by this issue have experienced incidents involving melted seat motors and seat fires. NHTSA has also advised owners of affected vehicles to park outside and away from structures because of the potential fire risk. As parents of three children, we find this particularly alarming. A vehicle fire is an extremely serious safety hazard, and the possibility of a fire developing in or around the seating area presents an unacceptable risk to our family. If a fire were to occur while our children were passengers, evacuating three children from the vehicle could be extremely difficult and dangerous. Our concern is not simply that the vehicle requires a repair. Our concern is that a known safety defect has already been subject to a recall and remedy, yet the safety issue has apparently continued or required another recall. Consumers who complied with the original recall should be able to reasonably rely on the manufacturer and its authorized repair facilities to have corrected the safety defect. 2024 Telluride 5XYP3DGC6RG524189
- Power train
our transmission not shifting to next gear on highway acceleration— RPM"s climbs but speed doesn't match—is a serious drivability and safety issue. My car was in the dealership for this problem and it has returned. my wife was entering a highway and RPM's increased and t .transmission wouldn't shit to the next gear.
- Seats
SUBJECT: SAFETY RECALL DENIAL APPEAL: Pinched Seat Harness Fire Hazard - 2024 Kia Telluride VIN: [XXX] KIA case #:XXX TO WHOM IT MAY CONCERN, I am filing an urgent safety appeal regarding a refusal by my local dealership to repair a severe fire hazard on my 2024 Kia Telluride. This vehicle is…
SUBJECT: SAFETY RECALL DENIAL APPEAL: Pinched Seat Harness Fire Hazard - 2024 Kia Telluride VIN: [XXX] KIA case #:XXX TO WHOM IT MAY CONCERN, I am filing an urgent safety appeal regarding a refusal by my local dealership to repair a severe fire hazard on my 2024 Kia Telluride. This vehicle is experiencing the exact failure mode detailed in federal safety recalls regarding the front passenger power seat wiring. The dealership has denied coverage by claiming rodent damage. However, the official photograph provided to me by the dealership’s own service department completely disproves the claim and confirms a manufacturing/design defect: 1. CLEAR MECHANICAL FLATTENING: The first wire in the harness is severely flattened and shows distinct mechanical abrasion and rubbing marks across its surface. The insulation is pressed flat, which can only happen under the immense pressure of the moving metal seat frame or track. 2. ELONGATED CUT AND SHEARED: The second wire directly behind it features a clean, continuous one-inch cut where the rubber insulation has been completely stripped away exposing the live circuit. 3. NO BIOLOGICAL EVIDENCE: There are no jagged chew marks, frayed insulation fibers, nesting materials, or pest droppings anywhere in the area or vehicle itself. This is an undeniable case of the seat mechanism pinching, rubbing, and exposing the wiring harness during normal operation, leading to a direct short circuit and blown fuses. Leaving a live, exposed wire beneath a moving power seat presents an immediate thermal and fire risk to my family. I requested that Kia Corporate immediately override this dealership assessment and to dispatch a Field Technical Specialist if necessary, and authorize the complete replacement of the damaged wiring harness under the active safety recall and factory warranty. They also wanted to repair this wire by using liquid rubber, which is totally unacceptable and I refused. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (
- Electrical system · Service brakes · Structure › Body
Driving and brakes malfunctioned and would not stop causing an accident into a tree
- Electrical system · Exterior lighting
On XXX, while driving my 2024 Kia Telluride (VIN: [XXX]) with approximately 34,000 miles, the vehicle suddenly experienced a complete electrical failure without warning. The instrument cluster went completely black, I lost electric power steering assist, the transmission would not shift, and the…
On XXX, while driving my 2024 Kia Telluride (VIN: [XXX]) with approximately 34,000 miles, the vehicle suddenly experienced a complete electrical failure without warning. The instrument cluster went completely black, I lost electric power steering assist, the transmission would not shift, and the vehicle would not accelerate. The vehicle lost motive power while I was driving, creating a significant safety hazard for me and surrounding traffic. After bringing the vehicle to a stop, it would not restart. The vehicle had to be towed to Dutch Miller Kia for diagnosis and repair. The vehicle is still covered under the manufacturer's warranty. It has been at the dealership since XXX, awaiting diagnosis and repair. As of the date of this complaint, I have not been provided with a loaner vehicle or alternate transportation. I am filing this complaint because a complete loss of electrical power, steering assist, acceleration, and shifting while the vehicle is in operation presents a serious safety risk. I believe this incident should be investigated to determine whether it represents a broader safety issue affecting other vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Back over prevention › Warnings · Forward collision avoidance › Warnings · Steering
Component Malfunction & Availability The component that failed is the center infotainment and entertainment touchscreen display system on a 2024 Kia Telluride. The center screen goes completely black, remains unresponsive to touch or power controls, and fails to initialize upon starting the…
Component Malfunction & Availability The component that failed is the center infotainment and entertainment touchscreen display system on a 2024 Kia Telluride. The center screen goes completely black, remains unresponsive to touch or power controls, and fails to initialize upon starting the vehicle. It does not respond to soft pinhole hardware resets. This is a recurring failure; the original factory entertainment screen suffered a total blackout defect and was replaced under manufacturer warranty, but the replacement OEM unit suffered an identical total failure just seven months later. The vehicle and the defective infotainment assembly are fully available for inspection upon request. Safety Risks Imposed Safety is actively compromised because the total failure of the entertainment screen completely disables the backup camera and the 360-degree surround-view safety monitors. When reversing, the driver is left with a dead screen, creating an immediate blind-spot hazard and significantly increasing the risk of a pedestrian backup collision or property impact. Furthermore, the blackout prevents the driver from adjusting critical cabin climate controls, defrosters, and hands-free Bluetooth communication systems, causing severe driver distraction while trying to operate the vehicle. Reproduction & Diagnosis The problem has been reproduced and confirmed by an authorized Kia dealership service center. The initial failure was verified by dealer technicians, resulting in a full warranty replacement. The current identical failure has been documented as a reoccurring, unresolvable defect with the OEM hardware. Inspection Status The system has been inspected and diagnosed exclusively by the authorized Kia dealership service center technicians during the first warranty replacement. No further inspections have been performed by Kia corporate investigators, law enforcement, or insurance representatives. Warning Signs & Symptoms There were no warning lamps, error messages, flicker
- Engine
My vehicle has been burning at least 1 quart of oil each month. There are no leaks on the ground.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11008052TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: SELF-LEVELING REAR SHOCK ABSORBER INSPECTION/REPLACEMENT (WTY040) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associated with the Warranty Extension Program (WTY040) to inspect and, if necessary, replace the self-leveling rear shock absorber(s) on certain 2020-2024MY Telluride (ON) vehicles manufactured from January 10, 2019 through September 14, 2023, AND equipped with self-leveling rear shock absorber(s) produced through June 04, 2023. The term of the warranty is being extended from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. The affected vehicles may exhibit a noise from the rear suspension while traveling over bumps and/or a firm/stiff ride quality while driving. This concern does not impact the drivability or safety of the vehicle.
- 11007862TECHNICAL SERVICE BULLETIN: SELF-LEVELING REAR SHOCK ABSORBER INSPECTION/REPLACEMENT (WTY040) - This bulletin provides information associated with the Warranty Extension Program (WTY040) to inspect and, if necessary, replace the self-leveling rear shock absorber(s) on certain 2020-2024MY Telluride (ON) vehicles manufactured from January 10, 2019 through September 14, 2023, AND equipped with self-leveling rear shock absorber(s) produced through June 04, 2023. The term of the warranty is being extended from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. The affected vehicles may exhibit a noise from the rear suspension while traveling over bumps and/or a firm/stiff ride quality while driving. This concern does not impact the drivability or safety of the vehicle.
- 11007164This Pitstop provides information regarding the disposal of the headlamp assembly desiccant/absorbent pack(s) on some 2020-2024MY Telluride (ON) vehicles equipped with either Halogen or LED lamps. The headlamp desiccant pack(s) may expand over time during normal vehicle operation. Desiccant pack expansion is normal. Desiccant packs are a consumable part and once the pack has fully expanded, it is no longer a functioning part. If the desiccant pack/bracket is determined to be expanded as shown below, it is recommended to be removed from the dust cap and then be discarded without a required replacement.
- 11006805TECHNICAL SERVICE BULLETIN: SUBSEQUENT REPAIR ACTION: RIGHT FRONT DRIVESHAFT INSPECTION AND REPLACEMENT (SC303Z) - This bulletin provides information to inspect and, if necessary, replace the right front driveshaft on certain 2020-2024MY Telluride (ON) vehicles manufactured from January 9, 2019 through October 19, 2023 that previously had the campaign SC303 completed.
- 11006430WARRANTY EXTENSION CAMPAIGN: REQUEST FOR REIMBURSEMENT FORM (WTY040) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension campaign program launch.
- 11006429WARRANTY EXTENSION CAMPAIGN: QUESTION AND ANSWER (WTY040) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Warranty Extension Campaign WTY040.
- 11006428WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY040) - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to noisy and/or stiff self-leveling rear shock absorber(s) in 2020-2024 MY Telluride vehicles produced through September 14, 2023, AND equipped with one or both self-leveling rear shock absorber(s) produced through May 12, 2023. The term of the warranty is being extended from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address noise from the rear suspension when traveling over bumps and/or a firmer/stiff ride quality while driving free of charge at no cost to you.
- 11006427WARRANTY EXTENSION CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (WTY040) - This document is the announcement to the dealer Parts and Service managers advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to noisy and/or stiff self-leveling rear shock absorber(s) in 2020-2024 MY Telluride vehicles produced through September 14, 2023, AND equipped with one or both self-leveling rear shock absorber(s) produced through May 12, 2023. The term of the warranty is being extended from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address noise from the rear suspension when traveling over bumps and/or a firmer/stiff ride quality while driving free of charge at no cost to you.
- 11006426WARRANTY EXTENSION CAMPAIGN: DEALER PRINCIPAL MEMO (WTY040) - This document is the announcement to the dealer principals advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to noisy and/or stiff self-leveling rear shock absorber(s) in 2020-2024 MY Telluride vehicles produced through September 14, 2023, AND equipped with one or both self-leveling rear shock absorber(s) produced through May 12, 2023. The term of the warranty is being extended from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. This warranty extension is to address noise from the rear suspension when traveling over bumps and/or a firmer/stiff ride quality while driving free of charge at no cost to you.
- 11006384TECHNICAL SERVICE BULLETIN: SERVICE ACTION: DOOR BELT OUTSIDE WEATHERSTRIP INSPECTION/REPLACEMENT (SA578) - This bulletin provides information to inspect front driver door belt outside weatherstrip on some 2024MY Telluride (ON) vehicles produced from August 1, 2023 through January 18, 2024. The affected vehicles may be missing an adhesive layer causing the outer faceplate to detach/separate from the molding.
- 11005362TECHNICAL SERVICE BULLETIN: SUBSEQUENT REPAIR ACTION: WHEEL SPEED SENSOR REPLACEMENT (SC301Y) - This bulletin provides information related to the Technical Service Bulletin previously published under SC301, titled WSS Software Upgrade.
- 11001838TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: STARTER SOLENOID POSITIVE (+) TERMINAL NUT RE-TIGHTENING (SC313) - This bulletin provides the procedure to re-tighten the starter solenoid positive (+) terminal nut on certain 2024MY Telluride (ON) vehicles produced from January 8, 2024 through February 19, 2024. The starter solenoid positive (+) terminal nut in the subject vehicles may not have been properly tightened to specifications during assembly.
- 11001589VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION (SC313) - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign to re-tighten the starter solenoid positive (+) terminal nut on certain 2024 MY Telluride vehicles.
- 11001588VOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Service Campaign SC313.
- 11001587VOLUNTARY SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC313) - This document is the announcement to the dealer Parts and Service Managers that Kia is conducting a Voluntary Service Campaign to re-tighten the starter solenoid positive (+) terminal nut on certain 2024 MY Telluride vehicles, manufactured from January 8, 2024 through February 19, 2024.
- 11001586VOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC313) - This document is the announcement to the dealer principals that Kia is conducting a Voluntary Service Campaign to re-tighten the starter solenoid positive (+) terminal nut on certain 2024 MY Telluride vehicles, manufactured from January 8, 2024 through February 19, 2024.
- 11000787This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced.
- 11000304VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC301) - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign to inspect and, if necessary, replace the wheel speed sensor(s) in certain 2020-2024 MY Telluride vehicles. Kia will also update the Hydraulic Electronic Control Unit (HECU) software with improved logic.
- 11000300TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: WSS SOFTWARE UPGRADE (SC301) - This bulletin provides information to update the Wheel Speed Sensor (WSS) software on certain 2020-2024MY Telluride (ON) vehicles manufactured from January 9, 2019 through March 10, 2024.
- 11000155VOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER (SC301) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Service Campaign SC301.
- 11000153VOLUNTARY SERVICE CAMPAIGN: DEALER PARTS & SERVICE MANAGERS MEMO (SC301) - This document is the announcement to the dealer Parts and Service Managers that Kia is conducting a Voluntary Service Campaign on all 2020-2023 MY and certain 2024 MY Telluride vehicles manufactured from January 9, 2019 through March 10, 2024.
- 11000143VOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC301) - This document is the announcement to the dealer principals that Kia is conducting a Voluntary Service Campaign on all 2020-2023 MY and certain 2024 MY Telluride vehicles manufactured from January 9, 2019 through March 10, 2024.
- 10253312TECHNICAL SERVICE BULLETIN: SERVICE ACTION: RADIATOR GRILLE EMBLEM INSPECTION AND REPLACEMENT (SA566) - This bulletin provides information to inspect and if necessary, replace the front grille emblem on certain 2024MY Telluride (ON) vehicles, produced from November 27, 2023 through February 15, 2024, which may have an improperly adhered (partially detached) or missing front grille emblem.
- 10252111TECHNICAL SERVICE BULLETIN: CLUSTER SOFTWARE LOGIC IMPROVEMENT FOR LOWER THAN ACTUAL FUEL LEVEL INDICATION - This bulletin provides information to upgrade the software on the instrument cluster 'CLU' on some 2023-2024MY Telluride (ON) vehicles equipped with a 12.3" in. TFT display, produced from September 15, 2022 through July 18, 2023, which may intermittently show a lower fuel level than what is actually remaining in the vehicle upon starting the engine after refueling.
- 10250517TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen.
- 10243926TECHNICAL SERVICE BULLETIN: SERVICE ACTION: REAR HVAC OPERATION INSPECTION AND REPLACEMENT (SA544) - This bulletin provides information to inspect the rear heater control operation on certain 2024MY Telluride (ON) vehicles produced from June 13, 2023 through July 24, 2023, which may exhibit abnormal communication with the AVN head unit, causing the touchscreen controls to be inoperative when attempting to adjust the heating ventilation air conditioning (HVAC) settings. It is possible that during assembly, the affected vehicle may have a rear Heater & A/C Control Unit installed with the incorrect software.
- 10242913PITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE - This Pitstop provides information regarding potential concerns with the All-Wheel-Drive (AWD) system due to tire sizes of differing circumference. Some customers may complain of a chatter sensation felt in the drivetrain of the vehicle and/or the failure of drivetrain component(s). A difference in tire size (width, aspect ratio, construction, rim diameter etc.) may be the cause.
- 10241179TECHNICAL SERVICE BULLETIN SERVICE ACTION: FRONT OUTER DOOR HANDLE SOFTWARE UPDATE (SA542) - This bulletin provides information to upgrade the software on the driver and passenger front outer door handles on certain 2023-2024MY Telluride (ON) vehicles, produced from February 1, 2023 through June 09, 2023, due to an inoperative capacitive touch function of the door handle (lock/unlock) using your hand with the key fob in range, from outside of the vehicle.
- 10240758TECHNICAL SERVICE BULLETIN: SERVICE REMINDER SETTING RESET PROCEDURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the service reminder setting, which may have been auto-set by the Kia Vehicle Inspection and Delivery application (KVID) at time of Pre-Delivery Inspection (PDI). Beginning with the 2023MY, Oil Life Monitoring (OLM) has been applied to all models, except Forte (BDm), Stinger (CK), Telluride (ON) and Soul (SK3). Refer to TSB ENG241 for additional information. As of 08/11/2023, the service reminder auto-set feature by KVID has been disabled for ALL models NOT equipped with OLM.
- 10240319TECHNICAL SERVICE BULLETIN: DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC24) - This bulletin provides information related to extracting "in use performance tracking" emissions data from the Engine Control Unit (ECU) of certain vehicles sold in California. The California Air Resources Board (CARB) requires the emissions data from vehicles with a minimum of 3,000 accumulated miles without reprogramming or resetting. To facilitate collection of this data at the dealer level, KDS screenshots will allow the capture of relevant parameters. Note that a Web Based KDS IUMPR Data Collection procedure is outlined.
- 10238219PITSTOP: PASSENGER TALK AVAILABILITY FOR TELLURIDE - This Pitstop provides information regarding Passenger Talk feature availability on some 2023-2024MY Telluride (ON PE) vehicles. Customers may have a concern that the Passenger Talk feature is unavailable on their vehicle. Verify the Passenger Talk icon is visible on the infotainment system menu screen. If the icon is not shown, verify the vehicles infotainment system and trim level. Passenger Talk feature is only available on SX, SX X-Line, SX X-Pro, SX Prestige, SX Prestige X-Line, and SX Prestige X-Pro trim levels equipped with Harmon Kardon infotainment system.
Every KIA Telluride model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.