2002 Lexus ES
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2002 Lexus ES. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
27 complaints8 involved a crash5 involved a fire5 injuries
What owners report most
Latest complaints
- Air bags · Vehicle speed control
The contact owns a 2002 Lexus ES 300. The contact stated that while driving approximately 5 MPH in the driveway and turning into the garage, the vehicle unintentionally accelerated, hit a beam, drove through the garage wall, and into the dining area of the residence, crashed into the furniture, and…
The contact owns a 2002 Lexus ES 300. The contact stated that while driving approximately 5 MPH in the driveway and turning into the garage, the vehicle unintentionally accelerated, hit a beam, drove through the garage wall, and into the dining area of the residence, crashed into the furniture, and stopped. The air bags did not deploy. The contact noticed sparks and smoke coming from the dashboard after the impact. There was no injury sustained. There was property damage. The contact stated that she had previously filed a complaint regarding the vehicle's sudden and unintended acceleration. A report police was filed with the police. The vehicle was towed to a tow yard and was later towed back to the residence. The dealer and the manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 110,000.
- Engine
During a trip on the highway the accelerator was to low and take harder to accelerate the car. When we arrived home close to parking end the car suddenly accelerated while I was using the brakes pedal. I was lucky to stop on time. Thanks for your attention.
- Electrical system · Engine · Steering
I tried to start my car out of no where it wouldn't start no warning or anything I checked the starter that wasn't it I'm not sure off it's the engine or an electrical problem
- Engine
TL* the contact's mom owned a 2002 lexus ES 300. The contact stated that while driving at 3 mph, the vehicle began to emit a thick white, yellowish smoke from the driver side headlight without warning. As the contact attempted to pull the vehicle over,the vehicle began to lose power as a bystander…
TL* the contact's mom owned a 2002 lexus ES 300. The contact stated that while driving at 3 mph, the vehicle began to emit a thick white, yellowish smoke from the driver side headlight without warning. As the contact attempted to pull the vehicle over,the vehicle began to lose power as a bystander altered the contact that the vehicle was on fire. The contact immediately exited the vehicle and the authorities were called to the scene. the fire department arrived at the scene and was able to extinguish the fire. A police and fire report was filed at the scene. Due to the fire, the vehicle was destroyed and was towed to an independent mechanic. No injuries were suffered as a result of the fire. The manufacturer nor the dealer have yet to be notified of the failure. The failure mileage was approximately 173,000.
- Fuel/propulsion system
When I stop and try to accelerate the car hesitate and then starts to jerk. If I give it heavy gas it drives normal
- Fuel/propulsion system · Steering · Wheels
Car began to lurch, stopped, smoke and flames began coming out of front of car. Fire enlarged, several small explosions. Firemen put out fire, but front half of car totally burnt. *tr
- Electrical system · Electronic stability control (esc) · Engine
I bought this car from all auto sales. The same day, less than an hour later I attempted to drive the car home and it broke down in front of a red light. The salesman reassured me that nothing was wrong with it. I tried to start it back up and it wouldn't start so I had to push it to the side of…
I bought this car from all auto sales. The same day, less than an hour later I attempted to drive the car home and it broke down in front of a red light. The salesman reassured me that nothing was wrong with it. I tried to start it back up and it wouldn't start so I had to push it to the side of the road, while pregnant and two kids present. It was sold to me "as IS" and I have no temp tags and I'm expected to pay a bi weekly car note. I had to payout of pocket for a tow truck and at this point I just want my money back it's only been two days and I'm already experiencing problems out of this vehicle. please help.
- Engine
This IS the 2ND 2002 lexus es300 ive owned with half the miles of the 1ST one...yet both cars catalytic convertors failed!! How IS that possible at only 136K miles the catalytic convertor needs to be replaced!! The 1ST car had almost 268K miles which I felt the catalytic convertor failure wasnt as…
This IS the 2ND 2002 lexus es300 ive owned with half the miles of the 1ST one...yet both cars catalytic convertors failed!! How IS that possible at only 136K miles the catalytic convertor needs to be replaced!! The 1ST car had almost 268K miles which I felt the catalytic convertor failure wasnt as surprising...but between my boyfriend and I we have owned 4 lexus vehicles: 1997 es300 1999 rx300 and 2 es300 and all of them had catalytic convertor failures!!! I was told by a mechanic as long as you put in the correct fuel and correct oil the convertors should last forever!! So why IS it that lexus cars convertors fail as low as 136K miles!! Thats rediculous!!
- Electrical system · Engine · Structure › Body
On the night of august 20, 2019, at 9:45, I parked my lexus ES 300 and went inside the local acme. Acme IS approx miles from home. I entered the store and heard over the intercom all shoppers had 12 min before closing. I quickly shopped, and upon exiting the store, my car had a significant fire…
On the night of august 20, 2019, at 9:45, I parked my lexus ES 300 and went inside the local acme. Acme IS approx miles from home. I entered the store and heard over the intercom all shoppers had 12 min before closing. I quickly shopped, and upon exiting the store, my car had a significant fire, and the fire company that was across the street had to respond and put it out. my car had no power, and it mysteriously caught fire. I was given the directive to have it towed immediately by the police and fire co who was on the scene. I quickly grabbed any salvageable personals and had to get a ride home by the police officer. the following day august 21, 2019, aaa towed the vehicle to my home. I had to attach the battery cable to have power for windows and locks along with the trunk. I gathered all my belongings and removed the wire. I called the fire marshall for a report, and he said he couldn't give me a report. It was compromised by being towed. Compromised for towing when I was told or rather demanded to remove the vehicle of the property immediately. I googled the words lexus and fire and noticed by a few posts my issue was not an isolated incident. Therefore, I contacted lexus, who had me tow my vehicle to the local dealer. The car sat and IS still sitting for almost three weeks before an inspector looked at it on september 10. 2019. I went to check the only car after and took a video of what I saw. I waited the 30 days for a reply if they'd assume responsibility. I got my letter on the 31ST day and they can not identify how the fire started and assume no liability. how does a car mysteriously catch fire parked? Because this issue isn't isolated, IS there any recourse action against lexus for damages? I have videos and photos of the damage after the fire and after the inspection.
- Vehicle speed control
In a commercial parking lot, I shifted from r to d to exit a parking space and, with my foot on the brake pedal, my lexus suddenly sped forward and rammed a parked car, driving it into a 3RD car.
- Air bags · Structure › Body
Takata recall, my wife was involved in a frontal collision at @35mph in which her airbags did not deploy. I am concerned that since the sensors were knocked off during the impact, what could have happened to prevent the airboys from deploying? she was traveling at 35 mph into an intersection…
Takata recall, my wife was involved in a frontal collision at @35mph in which her airbags did not deploy. I am concerned that since the sensors were knocked off during the impact, what could have happened to prevent the airboys from deploying? she was traveling at 35 mph into an intersection when she ran a red light and t-boned another vehicle. fortunately the vehicle she hit was a jeep wrangler with a steel side bumper on all sides. so there way minimal damage to the jeep.
- Electrical system · Service brakes · Wheels
Had to replace stater,brakes would start and engine would stop.had to have brakes replaced,lighting inside would sometimes come on other times no lighting inside.
- Air bags
TL* the contact owns a 2002 lexus ES 300. The contact stated that while driving 30 mph, another vehicle crashed head on into the contact's vehicle. None of the air bags deployed. The contact sustained back, neck, face, and shoulder injuries that required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was not made aware of the failure. The failure mileage was 115,000.
- Engine · Structure › Body · Wheels
I accelerated from a stop light after it turned green. about 25 feet thru the light I heard the car behind me blowing their horn constantly. I looked in my rear view mirror to see what was going in. then I thought I notice light smoke coming from my tailpipe. I applied my right turn blinker and…
I accelerated from a stop light after it turned green. about 25 feet thru the light I heard the car behind me blowing their horn constantly. I looked in my rear view mirror to see what was going in. then I thought I notice light smoke coming from my tailpipe. I applied my right turn blinker and pulled to the curve. as soon as I parked, I could see orange colored fire around the front of my car and along the side of my driver/passenger doors. I felt that me and my passenger wouldn't be able to exit the car without be burnt, but I knew we needed to get out immediately. I tried to calmly get my passenger to exit which we did mainly because she hadn't seen the flames. we were able to exit and I immediately call 911 and proceeded to clearing people from near my car. the fire dept and police arrived about 10-15 minutes later. the fire department extinguished the car then left. a police officer stayed until the tow co arrived. the car was towed away and I was given a ride to my residence. *tr
- Exterior lighting · Structure › Body · Vehicle speed control
I own a 2002 lexus es300 and am the original owner. I have enjoyed the experience of driving the car to around 175K miles in nearly 12 years. So far, I did not have any major problems with the car until recently. Last friday, aug 8, 2014, my wife drove the car to a friend's place and was parked in…
I own a 2002 lexus es300 and am the original owner. I have enjoyed the experience of driving the car to around 175K miles in nearly 12 years. So far, I did not have any major problems with the car until recently. Last friday, aug 8, 2014, my wife drove the car to a friend's place and was parked in a parallel parking area. There were 3 cars in that parking area including my car in 5 car parking area. The two parking spots behind my car were vacant. My wife was trying to back up to a spot right in front of another car which was parked there. While trying to backup, there was a sudden acceleration of the engine and hit the car right behind and that car went and hit another car that was behind that car. The impact was so much that there was significant damage to my car and another car that was right behind and minor damage to the third car. Not only the damage to one car right behind but displaced its position and direction that it was parked. The third car was pushed over to the curb and was about to hit the pedestrians that were nearby. There were eye witnesses and police were called to the accident scene and reported the incident. after the incident occurred, I was looking to see if there were any issues with sudden acceleration of the cars and any safety recalls. I did notice that there were quite a few complaints about the sudden acceleration and safety issues on 2002 lexus es300. I am kind of disappointed in the way the car malfunctioned and I want to know what nhtsa IS doing about it and how it can help victims like me. Thanks and appreciate your response. *tr
- Electrical system · Engine · Fuel system, gasoline
I just purchased this car (lexus ES 300 2002 sedan) for my daughter less than a week ago on 4/11/2014 from a private owner, with 267,000 miles and it ran well for a transportation vehicle, seems to have been well cared for mechanically, interior and exterior IS in great shape and was checked out my…
I just purchased this car (lexus ES 300 2002 sedan) for my daughter less than a week ago on 4/11/2014 from a private owner, with 267,000 miles and it ran well for a transportation vehicle, seems to have been well cared for mechanically, interior and exterior IS in great shape and was checked out my friend a longtime mechanic. My daughter had just left the dmv which was closed today 4/18/2014 and street driving back home. The car made a loud popping sound, smoke started from under the hood and soon flames and she had to pull over and ditch the car. Soon it blazed and the whole front end, engine, windshield the front tires all burned. Fire and police departments showed up, extinguished the fire and did traffic control. The fire damage was control to the front and engine, the firewall did it's job. All the interiors, dash and console are all in tact and in good condition no smoke damage. Vin:[xxx] lexus ES 2002 information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *tr
- Power train · Structure › Body
My wife, who drives the lexus all the time, was preparing to drive the car from the garage to drive downtown. She had her foot on the brake pedal (as IS necessary to move the transmission to reverse). The moment it was engaged the car leaped backward, leaving tire marks on the cement of the garage…
My wife, who drives the lexus all the time, was preparing to drive the car from the garage to drive downtown. She had her foot on the brake pedal (as IS necessary to move the transmission to reverse). The moment it was engaged the car leaped backward, leaving tire marks on the cement of the garage and also the driveway itself. Her efforts to stop the car by stomping on the brake pedal had no effect. She grazed the house, moved through a flower bed, leaving a tire mark the whole distance, struck the corner of the house and continued up a small incline in the neighbor's yard, luckily missing a large tree there and came to a stop. The corner of the house removed was about 3-4 feet on each side of the corner juncture itself. There were two witnesses across the street in front of the house, both of whom immediately came to her aid and voiced the opinion that the car was truly moving at a high speed. My wife had no injuries other than being very shook-up and thankful that neither she or others were injured. Of course, the car IS a mess: bricks from the house impact fell on the hood, top, and trunk lid. a the right side of the car IS scraped, one rear window IS broken, the large rear window IS gone, the trunk lid IS in bad shape as IS the rear bumper. The top has several dents and window trim also. my primary concern IS whether or not the car IS safe to drive after the external repairs are made. I believe only lexus can tell me, if they will. *tr
- Engine and engine cooling · Vehicle speed control
I was backing into a parking space at my town's transfer station. As I came to a stop, I began to shift into park with my foot on the brake, the car suddenly accelerated out of my control. The vehicle smashed into a three foot concrete wall coming to a stop. The car suffered extensive back end…
I was backing into a parking space at my town's transfer station. As I came to a stop, I began to shift into park with my foot on the brake, the car suddenly accelerated out of my control. The vehicle smashed into a three foot concrete wall coming to a stop. The car suffered extensive back end damage. I was taken by ambulance to a local hospital for xrays of my neck and spine. Thankfully I am not injured. this vehicle was not under my control. It was as if it had a mind of it's own. I am a clear headed, forty eight year old female. I have a perfect driving record. This was the result of something out of my control. I believe this 2002 lexus ES 300 IS a dangerous car. I have only had the vehicle for two years. It was purchased as a second car for my husband. The car does not have floor mats nor did I confuse the accelerator and brake. *tr
- Exterior lighting › Headlights
My 2002 ES 300 has headlight sensors which make it go up and down depending on what angle the car IS parked/moving at. So going downhill, it should dip down to avoid oncoming traffic from glare and going uphill, it should make the light go farther. Somehow the sensor (or something else) got faulty.…
My 2002 ES 300 has headlight sensors which make it go up and down depending on what angle the car IS parked/moving at. So going downhill, it should dip down to avoid oncoming traffic from glare and going uphill, it should make the light go farther. Somehow the sensor (or something else) got faulty. Lexus dealership made me drive at least 5000 miles (i used to live in fargo, nd and the nearest dealership with 225+ miles one way) before they could acknowledge that there was something wrong with the lights. I had to make a video at night (as they denied test driving at night) to show them my safety concerns about the headlights. The distance I could see was very small and it got dangerous at night time, unless I turned my high beam on. Lexus acknowledged the problem, kept my car for one month, drove it for approximately 3000 miles. Engineers from chicago and la came (i was told) and the answer was: we could not find what exactly IS causing this, but there IS some magnetic field around the wire to the sensor which disrupts the functioning of the sensor. We have put the shielded wire around the wire and it should not happen again. I had not been driving this car much since then at night time due to safety concerns, till I moved to albuquerque. The terrain here IS hilly and I don't see the lights to dip down or go farther while going downhill and uphill respectively. While making turns around canyons and cliffs , going uphill, it becomes dangerous as you can' see more than 30-40 feet (or less) on a freeway which IS not a safe braking distance at 65-70 miles/hr and if you turn the high beam on it's not safe for the oncoming traffic. I urge that nhtsa investigate this issue and I am willing to provide my car for driving up to 300-400 miles. Even though I have put aug 22ND 2003 as the incident date, that IS my purchase date from my uncle (the original owner) and it happens . everytime I drive. Thanks for your time in this matter. *tr
- Suspension
Cars pulls to the left when on freeway. Lexus dealer where I bought car has determined that because I'm over weight it pulls to the left. They determined that almost 2 years after I bought the car. Every time I brought it in they said nothing IS wrong. The told me the caster was off and was going…
Cars pulls to the left when on freeway. Lexus dealer where I bought car has determined that because I'm over weight it pulls to the left. They determined that almost 2 years after I bought the car. Every time I brought it in they said nothing IS wrong. The told me the caster was off and was going to fix it then they said the caster was fine and it was me being over weight I'm about 350lbs. my car still pulls to the left and they misaligned my car telling me it was going to fix it. Left IS at 1.8 right IS at 1.5. *tr
- Engine and engine cooling › Exhaust system › Emission control
On many occasions the check engine light has come on in my 2002 lexus es300. I informed the dealer and was instructed to unscrew the gas cap and re-screw it and the light would go off. It did not solve the problem. The dealer wants to charge me to replace an oxygen sensor after the dealers…
On many occasions the check engine light has come on in my 2002 lexus es300. I informed the dealer and was instructed to unscrew the gas cap and re-screw it and the light would go off. It did not solve the problem. The dealer wants to charge me to replace an oxygen sensor after the dealers inspection and finding a diagnostic trouble code. The car had the problem when it was under warranty and I was not informed that it would be a costly problem later. *Jb
- Service brakes, hydraulic
The brakes will fade/release after being stopped for 1-2 minutes with the foot on the brake pedal. it appears that this happens as the engine rpm decreases about 100-200 and the brake pressure ebbs. the car will sometimes move forward about 1-2 feet before it stops again. *nm
- Power train › Automatic transmission
Transmission shifts roughly and sometimes abruptly in the lower gears. the downshift at times IS very hard. the vehicle will also surge forward at times or will not accelerate for several seconds after the accelerator IS depressed. *nm
- Power train › Automatic transmission
The transmission on this vehicle will hesitate and surge causing erratic behavior. this behavior IS dangerous and annoying. one never knows how it will react. I would like this fixed once and for all. The dealer has not been able to fix after several attempts. The lexus user group has many complaints regarding this behavior. this IS a problem that may get someone injured. *jb
- Power train › Automatic transmission · Vehicle speed control
When my vehicle IS immediately put in drive gear from reverse gear, foot taken off the brake and tap the gas pedal, my vehicle surges forward as if it IS in full throttle. as result, my vehicle jumped the curb and impacted a brick wall. I suffered a bloody nose and a cut on my hand. the vehicle suffered frontal damage and IS undriveable. I have contacted the auto manufacturer. They will tow and inspect it. *Jb
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11003648The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Lexus paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. BO029-91. The entire bulletin has been updated. Service Bulletin No. BO029-91 is obsolete
- 11003643Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Lexus vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11003593The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Lexus paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. BO029-91. The entire bulletin has been updated. Service Bulletin No. BO029-91 is obsolete
- 11003588Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Lexus vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 10214355Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
- 10207945POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
- 10205383Spots in Window Glass - vehicle exterior
- 10205352Windshield Wiper Blade Maintenance and cleaning
- 10205346Auto matic Transmission Replacement kPrecautions
- 10205331Immobilizer and Smart Key Reset
- 10205329Immobilizer and Smart Key Reset.
- 10205327Techstream ECU Flash Reprogramming Procedure.
- 10179697TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.
- 10179601TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.
- 10177780TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. This Service Bulletin provides best practice procedures for vehicle pulling complaint, diagnosis, and repair for 2002 ? 2021 model year Lexus vehicles. This information supplements Repair Manual procedures when the symptoms are: ?Vehicle Pulling: The vehicle moves to the right or left when the driver holds the steering wheel while driving straight ahead without exerting steering effort. ?Steering Wheel Off Center: The vehicle travels straight, but the steering wheel is not pointed straight ahead. The vehicle is not pulling. Before repairing a vehicle pulling to one side, it is necessary to clearly identify the cause of the pulling condition. Frequently, pulling to one side is diagnosed as a wheel alignment concern. However, the actual cause may be related to the lateral force generated by the tires, vehicle damage, road crown or worn components. Performing a wheel alignment when tire force is the cause could result in the wheel alignment being set at a value outside of specifications. This could then cause other problems such as uneven tire wear, etc. A customer may notice a pull to the left when in the left lanes of travel and notice a pull to the right or no pull when traveling in the right lanes of travel on the very same section of roadway. This road crown effect is environmental and cannot be corrected with suspension adjustments or any other wheel or tire modification discussed in this bulletin.
- 10176283Safety Recall and Service Campaign - Technician Certification Requirements
- 10174889TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates
- 10174888TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 93, and PG002-90. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1990 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin.
- 10164328TSB: REVISION NOTICE July 01, 2019 Rev1: G1668 Applicability has been updated to include 2019 ? 2020 model year Lexus vehicles. G2158 The Techstream Preparation and Process Overview sections have been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-SB-0021-14. G1765 Applicability has been updated to include applicable 2018 models and 2016 ? 2018 model year RC 300 and 2015 ? 2018 model year RC 350 vehicles. ? Applicability has been updated to exclude 2001 ? 2003 model year ES 300 vehicles. Service Bulletin No. L-SB-0021-14 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines the use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. NOTE ECU is a Lexus term used to describe integrated computerized devices responsible for managing the operation of a system or subsystem. For the purposes of this bulletin, the term ECU is used as a generic label for the following SAE J1930 standard references: ? Powertrain Control Module (PCM) ? Engine Control Module (ECM) ? Transmission Control Module (TCM) ? Any other Lexus-specific control unit
- 10133657TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes SB Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, and PG002-90. Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, and PG002-90 are obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Vehicle replacement certification labels (vinyl label installed on driver door or door post) and VIN lates (metal plate riveted to dashboard) may be available from Lexus, provided the request meets one of the criteria listed in this Service Bulletin.
- 10133651TSB: REVISION NOTICE November 22, 2017 Rev1: ? Applicability has been updated to include 2014 ? 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. In the event that a Lexus vehicle becomes submerged in water, many components may be physically damaged. Electrical and electronic components, including wiring harnesses, are particularly susceptible to corrosion and subsequent malfunction. Although any flooding can be damaging, salt water flooding elevates the potential for abnormal conditions and may increase risks due to its highly corrosive and conductive nature. Salt residue also continues to corrode and remain conductive even after a vehicle dries. This bulletin is intended to assist with safe handling and inspection of flood damaged vehicles and to provide basic guidance on likely needed repairs.
- 10132625TSB: Revision Notice: Applicability section has been updated to include 2016-2017 applicable model year Lexus vehicles. The Repair Procedure section, Required Tools & Equipment section, and the Repair Procedure section has been updated. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
- 10132074Beginning in 1998, Lexus introduced side airbags as optional equipment. Lexus does NOT recommend replacement of original seat covers with non-Lexus leather or other seat cover materials on vehicles due to the following: Seat covers NOT recommended by Lexus may affect side airbag performance, in general or in part, during an accident. Modifications that negatively affect side airbag performance can result in severe occupant injuries. Seat covers are an integral part of this safety system. Replacing fabric seat covers with non-Lexus leather or other seat cover materials may compromise the effectiveness of this safety system. The design of the seat is complex, integrating safety and strength with comfort and luxury. Lexus strongly discourages modifying original equipment seats that have optional side airbags. Additionally, Lexus strongly advises against the installation or use of aftermarket seat covers, which could impair the performance of the side airbags in the event of an accident.
- 10129210TSB: OBSOLETE NOTICE January 22, 2018: This bulletin is now obsolete. Please see L-SB-0001-18.
Every Lexus ES model year
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