2012 Lexus ES
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2012 Lexus ES. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
31 complaints5 involved a crash1 involved a fire8 injuries
What owners report most
Latest complaints
- Air bags
The contact owned a 2012 Lexus ES 350. The contact stated that while driving 40 MPH, the vehicle was rear-ended by another vehicle, causing the vehicle to rear-end the vehicle in front, resulting in a three-vehicle crash. The impact caused the hood to unlatch, and the hood flew up. The air bags did…
The contact owned a 2012 Lexus ES 350. The contact stated that while driving 40 MPH, the vehicle was rear-ended by another vehicle, causing the vehicle to rear-end the vehicle in front, resulting in a three-vehicle crash. The impact caused the hood to unlatch, and the hood flew up. The air bags did not deploy. The contact's grandson was a passenger in a rear-facing car seat, and the contact was unable to determine whether the child had sustained any injuries. The contact suffered a sore neck and body, and medical attention was received. A Police report was filed. The vehicle was towed to a body shop and declared a total loss by the insurance company. The manufacturer was made aware of the failure and requested that the vehicle be retrieved to access the Event Data Recorder (EDR). The failure mileage was approximately 82,000.
- Structure › Interior panels › Dashboard
The contact owns a 2012 Lexus ES350. The contact stated that while driving at an undisclosed speed, the reflection from the melted dashboard reflected onto the windshield. In addition, the contact’s vision was impaired while driving. The vehicle was taken to the dealer several times, but no…
The contact owns a 2012 Lexus ES350. The contact stated that while driving at an undisclosed speed, the reflection from the melted dashboard reflected onto the windshield. In addition, the contact’s vision was impaired while driving. The vehicle was taken to the dealer several times, but no assistance was provided. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.
- Unknown or other
Incident Description: The instrument panel (dashboard) and interior trim panels of my 2012 Lexus ES 350 have suffered a complete material failure, transforming from a solid surface into a viscous, melting adhesive. This is a known manufacturing defect documented under Lexus Customer Support Program…
Incident Description: The instrument panel (dashboard) and interior trim panels of my 2012 Lexus ES 350 have suffered a complete material failure, transforming from a solid surface into a viscous, melting adhesive. This is a known manufacturing defect documented under Lexus Customer Support Program ZLZ. This failure creates a critical safety risk because the degraded surface has become highly reflective, producing a blinding glare on the windshield that severely obstructs my visibility while driving. Furthermore, the material has liquefied directly over the passenger-side airbag deployment zone; I am concerned this sticky residue will interfere with the deployment timing or cause adhesive-coated debris to be projected at occupants during a collision. There were no electronic warning lamps prior to this structural failure; the symptoms began as a slight tackiness that rapidly accelerated into a melting state where the surface now attracts debris and cannot be cleaned. This condition was confirmed by [Insert Dealer Name] during an inspection, where service technicians acknowledged the symptoms were consistent with the ZLZ campaign. However, Lexus has refused to assist with the repair, citing an expired secondary coverage window. I believe a known manufacturing defect that compromises driver visibility and airbag integrity constitutes a safety hazard that must be addressed regardless of the vehicle's age. The vehicle and the defective components remain available for inspection upon request.
- Unknown or other
I have a 2012 lexus es350 purchased used from an authorized dealer. I was not told about the melting dashboard issue when I purchased the car and it just started happening. I can't drive the car due to the safety issue as there IS glare on the windshield in sunlight that obscures my view. The lexus…
I have a 2012 lexus es350 purchased used from an authorized dealer. I was not told about the melting dashboard issue when I purchased the car and it just started happening. I can't drive the car due to the safety issue as there IS glare on the windshield in sunlight that obscures my view. The lexus dealer and lexus corporate say it's too bad because the case IS closed but I never received notification. They said recall notification probably went to the previous owner. How IS this a satisfactory resolution? The car only has 60,000 miles on it and it IS unsafe to drive.
- Structure › Body · Unknown or other · Visibility/wiper
Driving down the interstate and out of the blue my sunroof exploded. It sounded like a gunshot and I was driving 80mph. I almost ran into another driver due to glass falling on me.
- Structure › Interior panels › Dashboard
The contact owns a 2012 Lexus ES350. The contact stated that while sitting in the sun, the dashboard melted causing a glare in the windshield. The contact called the dealer and was advised to take the vehicle to be diagnosed. The vehicle was not diagnosed by a dealer. The vehicle was not repaired.…
The contact owns a 2012 Lexus ES350. The contact stated that while sitting in the sun, the dashboard melted causing a glare in the windshield. The contact called the dealer and was advised to take the vehicle to be diagnosed. The vehicle was not diagnosed by a dealer. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact there were no open recalls associated with the VIN for the failure. The failure mileage was approximately 130,000.
- Visibility/wiper
The dashboard is melting causing a glare that’s hard to see through on the windshield. I found a self service from Lexus that they recalled it themselves but it isn’t official thought the government. [XXX] ). I called Lexus and they said I had to call corporate, so I did. They still wouldn’t help…
The dashboard is melting causing a glare that’s hard to see through on the windshield. I found a self service from Lexus that they recalled it themselves but it isn’t official thought the government. [XXX] ). I called Lexus and they said I had to call corporate, so I did. They still wouldn’t help me as it isn’t an official recall even though they extended the program to 2026. This is a major saftey concern. I could eventually hit someone because of the glare. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Visibility/wiper
Sticky dash board, tryed to clean it and it becomes shinny and reflects sunlight
- Air bags
Airbag recall was replaced 8/02/2022. Car accident occurred 8/03/2022. Airbags did not deploy.
- Unknown or other
Sales rep. Stated that the dash boards is very sticky
- Vehicle speed control
Unintended acceleration occurred while pulling straight into a parking spot. Vehicle was going about 1 mph with foot gently applying the brake while coming to a stop. Car suddenly accelerated at what appears to be full throttle. Car jumped over concrete parking curb and rested on top of the concrete curb, coming to a halt. this sudden acceleration incident occurred on october 12, 2020.
- Air bags
I received a letter to take the vehicle to nearest dealer for air bag recall replacement process, and I called and initiated online chatting w/ the lexus air bag recall support team numerous times but failed to get a response from them. online chat representative stated they can't help with…
I received a letter to take the vehicle to nearest dealer for air bag recall replacement process, and I called and initiated online chatting w/ the lexus air bag recall support team numerous times but failed to get a response from them. online chat representative stated they can't help with scheduling, and representatives over the phone, more than 6 times of attempt, either hung up during the call and kept on transferring. it happened since march on a different dates and they still refused to complete the appointment scheduling process.
- Air bags
Light can on and off 12/20/2019 when I was driving, I pull into parking lot and cut off engine...waited a few minutes and started car back up it went away, the next day 12/21/2019 when I started up my car it came on while still park and stay on, not a good feeling .
- Electrical system
All 4 doors stopped locking by key fob, inside switches or exterior door handle switches or when putting the transmission in gear. no click IS heard when trying to lock doors but clicking IS heard when hitting the unlock switches. doors will unlock electronically/ electrically when they are…
All 4 doors stopped locking by key fob, inside switches or exterior door handle switches or when putting the transmission in gear. no click IS heard when trying to lock doors but clicking IS heard when hitting the unlock switches. doors will unlock electronically/ electrically when they are manually locked from inside the vehicle. a previous report indicated a similar problem that a dealer diagnosed as all of the door locks needed replaced, which makes no sense that the could all fail mechanically at the same time. the problem appears electrical in nature and IS dangerous since doors can't be locked when the car IS in motion or in a safety situation where locking the doors could prevent intruder entry.
- Electrical system
The horn quit working. found it works only when the steering wheel IS turned close to end of clockwise and counterclockwise direction. deemed safety hazard since no horn sound to alert pedestians, bicyclists and other drivers of danger. wasn't covered under warranty and cost $690 to replace steering wheel clock spring.
- Air bags
The lexus dealership IS unable to acquire a replacement air bag for my car. I have been told not to carry passengers in the front seat, which IS impossible therefore a risk to my family.
- Air bags
Recall
- Air bags
Takata recall. I received an interim recall notice on 02-23-2017. I am still waiting for a notice that replacement parts are available. I have tried several times via email to discuss the delay but lexus representatives refuse to respond to my questions via email. they insist I contact them by telephone.
- Air bags
No action on the airbag recall.
- Air bags · Electrical system
Takata recall and electrical failures. Lexus recalled vehicle in jan 2017 warning that no one should sit in front seat for duration. No provision for a replacement vehicle was mentioned. It has been 10 months of not being able to use front seat. They say the parts will be available in december. Our…
Takata recall and electrical failures. Lexus recalled vehicle in jan 2017 warning that no one should sit in front seat for duration. No provision for a replacement vehicle was mentioned. It has been 10 months of not being able to use front seat. They say the parts will be available in december. Our vehicle IS also getting my wife stranded. We have gone through 3 batteries in 3 years. Lexus refuses to fix it. Please reference attached recall letter. I was not able to attach the complete set of docs with detailed description due to file size.
- Air bags
Takata recall while the recall letter was undated, I received it in january 2017 or at the latest, early february 2017. I checked with two lexus dealerships on march 20, 2017, only to be told that they were working on 2010 models and that I would be notified when parts were available for my…
Takata recall while the recall letter was undated, I received it in january 2017 or at the latest, early february 2017. I checked with two lexus dealerships on march 20, 2017, only to be told that they were working on 2010 models and that I would be notified when parts were available for my model lexus. for 8 months I have avoided having passengers in the front seat. that IS a long time. there IS some foot-dragging on the part of takata or lexus or both. what can be done to expedite replacement of the airbag?
- Air bags
Takata recall first we received a recall very scary letter including not to ride on front passenger seat that was about one year ago. Then we were told by dealer they would call as soon as they had replacement bag. That was around feb 2017 then we finally looked up on website to see when…
Takata recall first we received a recall very scary letter including not to ride on front passenger seat that was about one year ago. Then we were told by dealer they would call as soon as they had replacement bag. That was around feb 2017 then we finally looked up on website to see when manufacturer would make part available it said september 2017 . we just called sewell lexus in dallas where we purchased the car. Now they say the risk IS minimal and the manufacturer will make part available for cars that are at greater risk . that may make sense to them but not to us as consumers. any risk IS unacceptable especially when it has been over a year and we purchased a lexus for safety.
- Air bags
I received a letter regarding my lexus, recall. since the part IS not available I was told to not drive the vehicle, and was given a rental car. now I am stuck making pymt on a car, paying insurance on and state registration which I ve been forced to store. and driving an economy vehicle, not my…
I received a letter regarding my lexus, recall. since the part IS not available I was told to not drive the vehicle, and was given a rental car. now I am stuck making pymt on a car, paying insurance on and state registration which I ve been forced to store. and driving an economy vehicle, not my luxury lexus! with no known completion date insight. this IS insane to say the least. if this car IS a lemon why am I not allowed to turn it in as a lemon?
- Air bags
Takata inflators we have not had any problems to date with this issue. we use this car for family transportation and based on the summary and risk statements for nhtsa recall number 17v006 are reluctant to allow anyone to sit in the front passenger seat. we understand that the relatively…
Takata inflators we have not had any problems to date with this issue. we use this car for family transportation and based on the summary and risk statements for nhtsa recall number 17v006 are reluctant to allow anyone to sit in the front passenger seat. we understand that the relatively recent issue of jan 09, 2017 may not allow a remedy to be executed yet. however, can you help expedite this resolution or at least provide some idea of how long it may take to fix it. it IS a terrible inconvenience to one of our most basic modes of transportation. thank you.
- Air bags
Takata recall or takata issues - I was involved in an accident in my 2012 lexus ES 350. I was hit from behind by another vehicle (2005 jeep liberty) at about 45mph and my front airbags did not deploy. I read the owners manual which indicated that if hit from behind the front airbags do not deploy…
Takata recall or takata issues - I was involved in an accident in my 2012 lexus ES 350. I was hit from behind by another vehicle (2005 jeep liberty) at about 45mph and my front airbags did not deploy. I read the owners manual which indicated that if hit from behind the front airbags do not deploy with the exception of front collisions. This IS extremely dangerous and unsafe for all consumers because the force of the accident while the vehicle was in motion on a city street caused me and my husband as the passengers bodily harm. My head hit the steering wheel and his head hit the dashboard - concussions and lost consciousness. Had we been hit any harder it could have resulted in death. Also, had the lexus been designed to deploy the front airbags deployed when hit from behind at a certain speed, it would have prevented us from hitting our heads on such hard surfaces. I am outrage and disappointed that such a luxury car could not keep us safe. Because of this experience I am hesitant about purchasing another lexus or recommending that anyone else I know purchase a lexus.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11007456Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11006162Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11005121Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11005063Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11003650To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11003648The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Lexus paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. BO029-91. The entire bulletin has been updated. Service Bulletin No. BO029-91 is obsolete
- 11003595To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11003593The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Lexus paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. BO029-91. The entire bulletin has been updated. Service Bulletin No. BO029-91 is obsolete
- 10214355Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
- 10209023TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
- 10207945POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
- 10205383Spots in Window Glass - vehicle exterior
- 10205359Oil Viscosity Applicability and Cfhange Interval Guide
- 10205358Oil Viscosity Applicability and Cfhange Interval Guide
- 10205352Windshield Wiper Blade Maintenance and cleaning
- 10205346Auto matic Transmission Replacement kPrecautions
- 10205331Immobilizer and Smart Key Reset
- 10205329Immobilizer and Smart Key Reset.
- 10205327Techstream ECU Flash Reprogramming Procedure.
- 10190468Lexus Safety Recall and Service Campaign - Technician Certification Requirements
- 10179782Ti: technical instructions for limited service campaign klg customer support program 19le05 safety connect system ? Vehicle location inaccurate
- 10179738Ti: technical instructions for limited service campaign klg customer support program 19le05 safety connect system ? Vehicle location inaccurate
- 10179697TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.
- 10179601TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.
- 10177780TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. This Service Bulletin provides best practice procedures for vehicle pulling complaint, diagnosis, and repair for 2002 ? 2021 model year Lexus vehicles. This information supplements Repair Manual procedures when the symptoms are: ?Vehicle Pulling: The vehicle moves to the right or left when the driver holds the steering wheel while driving straight ahead without exerting steering effort. ?Steering Wheel Off Center: The vehicle travels straight, but the steering wheel is not pointed straight ahead. The vehicle is not pulling. Before repairing a vehicle pulling to one side, it is necessary to clearly identify the cause of the pulling condition. Frequently, pulling to one side is diagnosed as a wheel alignment concern. However, the actual cause may be related to the lateral force generated by the tires, vehicle damage, road crown or worn components. Performing a wheel alignment when tire force is the cause could result in the wheel alignment being set at a value outside of specifications. This could then cause other problems such as uneven tire wear, etc. A customer may notice a pull to the left when in the left lanes of travel and notice a pull to the right or no pull when traveling in the right lanes of travel on the very same section of roadway. This road crown effect is environmental and cannot be corrected with suspension adjustments or any other wheel or tire modification discussed in this bulletin.
- 10176283Safety Recall and Service Campaign - Technician Certification Requirements
- 10174889TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates
- 10174888TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 93, and PG002-90. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1990 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin.
- 10168534Technical instructions: technical instructions for limited service campaign klg customer support program 19le05 safety connect system ? Vehicle location inaccurate certain 2011 ? 2017 model year LS, 2013 ? 2016 model year LS hybrid, 2011 ? 2017 model year GS, 2016 ? 2017 model year gs-f, 2013 ? 2017 model year GS hybrid, 2010 ? 2017 model year IS, 2011 ? 2015 model year is-c, 2013 ? 2014 model year is-f, 2015 ? 2017 model year RC, 2015 ? 2017 model year rc-f, 2011 ? 2017 model year ct, 2010 ? 2017 model year RX, 2010 ? 2017 model year RX hybrid, 2015 ? 2017 model year NX, 2015 ? 2017 model year NX hybrid, 2010 ? 2017 model year LX, 2010 ? 2018 model year GX, 2010 ? 2017 model year ES, 2013 ? 2017 model year ES hybrid updated 10/17/2019
- 10166022Technical instructions: technical instructions for limited service campaign safety connect system ? Vehicle location inaccurate certain 2011 ? 2017 model year LS, 2013 ? 2016 model year LS hybrid, 2011 ? 2017 model year GS, 2016 ? 2017 model year gs-f, 2013 ? 2017 model year GS hybrid, 2010 ? 2017 model year IS, 2011 ? 2015 model year is-c, 2013 ? 2014 model year is-f, 2015 ? 2017 model year RC, 2015 ? 2017 model year rc-f, 2011 ? 2017 model year ct, 2010 ? 2017 model year RX, 2010 ? 2017 model year RX hybrid, 2015 ? 2017 model year NX, 2015 ? 2017 model year NX hybrid, 2013 ? 2017 model year LX, 2013 ? 2018 model year GX, 2010 ? 2017 model year ES, updated 9/13/2019
- 10166017Technical instructions: technical instructions for limited service campaign safety connect system ? Vehicle location inaccurate certain 2011 ? 2017 model year LS, 2013 ? 2016 model year LS hybrid, 2011 ? 2017 model year GS, 2016 ? 2017 model year gs-f, 2013 ? 2017 model year GS hybrid, 2010 ? 2017 model year IS, 2011 ? 2015 model year is-c, 2013 ? 2014 model year is-f, 2015 ? 2017 model year RC, 2015 ? 2017 model year rc-f, 2011 ? 2017 model year ct, 2010 ? 2017 model year RX, 2010 ? 2017 model year RX hybrid, 2015 ? 2017 model year NX, 2015 ? 2017 model year NX hybrid, 2013 ? 2017 model year LX, 2013 ? 2018 model year GX, 2010 ? 2017 model year ES, 2013 ? 2017 model year ES hybrid
- 10164328TSB: REVISION NOTICE July 01, 2019 Rev1: G1668 Applicability has been updated to include 2019 ? 2020 model year Lexus vehicles. G2158 The Techstream Preparation and Process Overview sections have been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-SB-0021-14. G1765 Applicability has been updated to include applicable 2018 models and 2016 ? 2018 model year RC 300 and 2015 ? 2018 model year RC 350 vehicles. ? Applicability has been updated to exclude 2001 ? 2003 model year ES 300 vehicles. Service Bulletin No. L-SB-0021-14 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines the use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. NOTE ECU is a Lexus term used to describe integrated computerized devices responsible for managing the operation of a system or subsystem. For the purposes of this bulletin, the term ECU is used as a generic label for the following SAE J1930 standard references: ? Powertrain Control Module (PCM) ? Engine Control Module (ECM) ? Transmission Control Module (TCM) ? Any other Lexus-specific control unit
- 10133657TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes SB Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, and PG002-90. Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, and PG002-90 are obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Vehicle replacement certification labels (vinyl label installed on driver door or door post) and VIN lates (metal plate riveted to dashboard) may be available from Lexus, provided the request meets one of the criteria listed in this Service Bulletin.
- 10133651TSB: REVISION NOTICE November 22, 2017 Rev1: ? Applicability has been updated to include 2014 ? 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. In the event that a Lexus vehicle becomes submerged in water, many components may be physically damaged. Electrical and electronic components, including wiring harnesses, are particularly susceptible to corrosion and subsequent malfunction. Although any flooding can be damaging, salt water flooding elevates the potential for abnormal conditions and may increase risks due to its highly corrosive and conductive nature. Salt residue also continues to corrode and remain conductive even after a vehicle dries. This bulletin is intended to assist with safe handling and inspection of flood damaged vehicles and to provide basic guidance on likely needed repairs.
- 10132734TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
- 10132726TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
- 10132625TSB: Revision Notice: Applicability section has been updated to include 2016-2017 applicable model year Lexus vehicles. The Repair Procedure section, Required Tools & Equipment section, and the Repair Procedure section has been updated. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
- 10132074Beginning in 1998, Lexus introduced side airbags as optional equipment. Lexus does NOT recommend replacement of original seat covers with non-Lexus leather or other seat cover materials on vehicles due to the following: Seat covers NOT recommended by Lexus may affect side airbag performance, in general or in part, during an accident. Modifications that negatively affect side airbag performance can result in severe occupant injuries. Seat covers are an integral part of this safety system. Replacing fabric seat covers with non-Lexus leather or other seat cover materials may compromise the effectiveness of this safety system. The design of the seat is complex, integrating safety and strength with comfort and luxury. Lexus strongly discourages modifying original equipment seats that have optional side airbags. Additionally, Lexus strongly advises against the installation or use of aftermarket seat covers, which could impair the performance of the side airbags in the event of an accident.
- 10129210TSB: OBSOLETE NOTICE January 22, 2018: This bulletin is now obsolete. Please see L-SB-0001-18.
- 10109384TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
Every Lexus ES model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.