2007 Lexus ES
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
These records cover every 2007 Lexus ES. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Odometer Fraud. The contact purchased a 2007 Lexus ES 350. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 120,000. It was later discovered upon checking the Carfax report that the mileage was 200,000.
The power steering system is bad I have replaced it 3 times right now I’m scared to drive the car anywhere
Odometer Fraud. The contact purchased a 2007 Lexus ES350. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. The contact stated that the mileage on the title was 0 at the time of the purchase; however, the mileage was 114,536. The Carfax report indicated that the mileage was 172,523.
I was driving and my car has a certain jerking motion to it, as I tried to break and accelerate the car wasn’t able to stop or move properly. As a result I rear ended the car in front of me. In addition to that my airbag wouldn’t go off after the accident so it seems like there was a malfunction. Lexus always assured me that all system ran well and that there was nothing wrong with the car. I made all necessary repairs they told me to make a despite my questions about the car being fully functional, they still didn’t warn me and told me that my car was fine every time I took it in or got work done on my car.
While entering into a parking spot the car suddenly surged, went over a curb, and crashed into a store front. The driver had her foot on the brake. We checked to see if the floor mat was against the accelerator and it was not. I have a photo of the mat.
Odometer Fraud. The contact purchased a 2007 Lexus ES350. The contact discovered a mileage discrepancy after purchasing the vehicle. The vehicle was a dealer sale. At the time of purchase, the mileage was 113,000. It was later discovered that the mileage on the Title was approximately 160,000. The contact stated that the dealer informed him that the prior owner had manipulated the odometer.
WHEN IM DRIVING THE CAR SHUTS OFF.or your driving car loses power and then dose a hard jerk and then starts driving again.
Dashboard and window seals are melting. Dashboard melting is causing a huge glare in windshield during the day. Window seals are melting onto my windows causing excessive scuffing on the windows affecting ability to see in my blind spots
Car suddenly accelerated while entering the home garage at a very low speed causing damage to house and car
Both headlights turn off randomly and sometimes at the same time. Sometimes the brightness lowers. I have had both ballasts and bulbs changed and the problem persists. In my research, it appears that many 2007 Lexus ES 350 owners have had and still have this very dangerous problem. This problem has been ongoing for well over a year. The reason is UNKNOWN by me.
Issue number one the dashboard the steering wheel and the clutch handle for automatic or manual melts it gets extremely hot and slippery it burns no matter if you cover your car or anything it melts and the glare from it is very dangerous when the Sun hits the windshield while driving it makes it look like a mirror form I'm not the only one who complains about this issue because why does the dashboard melts and create a dangerous flare with glare excuse the heating and cooling seats I believe also I'm not sure if it's causing condensation because it's connected to the AC which is also an issue no matter how much you get it fixed like I'm not sure if the blend door actuator gets stuck but a lot of people complain about that too because I'm not the only one with that issue 3 the gas pedal gets stuck no matter how many treatments and maintenance and services you get done with your car that's still dangerous because I was driving one day on the highway and my pedal got stuck while driving I keep my car in tip top shape have evidence and all. The light fixtures also is an issue I'm not sure if they're supposed to go down no matter how many lights and replacements you do they still become dim which is dangerous at night while driving in the woods or on dark paths 4 the fuel system they tell to use premium gas which is 91 but then the dealers take to use 87 which causes a stalling on the I believe transmission which is also another faulty issue cuz no matter how many times you replace everything is still very faulty I ran into a lot of people and Friends who have the same issue and again I'm a person who take care of my car and 5 last but not least all the windows and sunroof keep opening which I didn't know was that supposed to be a feature.
My dashboard is turning into a liquid. Florida heat has effected this vehical since purchase. Currently my visability is through windshield is serverly affected. Since a large portion of the dash is liquid under a black dashboard it is reflecting onto my windshield serverly limiting my viewing the road and traffic. This is a known problem needing an immediate solution. Thank you for any immediate action you take on this matter.
The contact owns a 2007 Lexus ES350. The contact stated that the dashboard had started to melt due to sun exposure and there was an abnormal burning plastic odor inside the vehicle. The contact also stated that there was a glare coming from the melting dashboard obstructing the contact's vision while driving. The vehicle was not diagnosed nor repaired. The manufacturer and the dealer were informed of the failure but did not assist. The failure mileage was approximately 130,000.
The dashboard on my car is melting/shiny/sticky. I have tried many things to get it to stop reflecting on my windshield, but nothing helps. I contacted Lexus and this is an identified known concern for this vehicle and a bulletin has been issued, but the bulletin has expired. The reflection impairs visibility anytime the sun is out or lights at night reflect on the dashboard. I am concerned for my safety and my children’s safety in a vehicle that is known for reliability and longevity.
I was driving and my car speed start going down and I saw engine and battery light came on so I pulled over and turned off the car and try to turn it back on but it's not turning on.
The contact owns a 2007 Lexus ES350. The contact stated while driving approximately 55 MPH the dashboard was sticky with a glare and shiny. The contact stated the material caused visibility issues. There were no warning lights illuminated. The vehicle was repaired before for TSB: L-SB-0011-15 however the failure reoccurred. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure; however, was not of assistance. The approximate failure mileage was 145,000.
Toyoto confirmed knowledge of problem with inferior dashboard of Lexus es350 2007. A recall which they are telling me now, they will no longer honor had been in effect: "January 21, 2015 — After years of complaints and recent lawsuits, Toyota has agreed to replace about 3.5 million dashboards that get sticky, cracked, shiny and melt in heat and humidity. Calling it a "Customer Support Program" - ZE6 - Toyota will extend dashboard warranty coverage on the following Toyota and Lexus vehicles." The PHOTO of my dashboard below, shows the cracks and chipping that has occurred over the years. If the air bag deploys fragments will be disbursed throughout my vehicle. I have two grandchildren that I drive to school each day and this is a very bad situation about to happen. I contacted the customer service numerous times and simply flat out said that they will not own responsibility.
This is a second report of unexpected, unanticipated extremly high acceleration while braking. I reported this experience in November 2019, NHTSA Complaint Number 11279155. At that time, the car was moving and I was braking on an uphill curve. On October 10, 2021, at approx 12:30 p.m. The unexpected, unanticipated extremely high acceleration occurred as I was starting my car in a Pittsburgh area restaurant parking lot. The car requires that my foot be on the brake while starting. The car was in Park when I depressed the start button. Immediately the car started with extremely high revolutions to the point the loud engine noise frightened several individuals standing 15-20 feet on an adjacent sidewalk. The tachometer was in or close to the redzone. I immediately shut the engine down. At no time did I have my foot on the accelerator and neither the floor mat nor any other item was touching the accelerator.
Where my steering connects to the rack pinion it is very loose at that connection and causes the vehicle to be unsafe to drive. The mechanic states that the 2007 es 350 is a common problem with the part mentioned
Smoke started coming out of hood when returning home. Opened hood to check engine and choked on smoke. After engine cooled, found VVT-I tube is leaking at lower end of rubber hose. Engine oil had accumulated around engine compartment aft, a bit foward of VVT-i tube, and to passenger side. Searched Internet and saw that LSC-90K oil line "campaign" has the exact same part that is part of campaign that failed on my engine, but my VIN is not part of campaign.
The front timing cover seal on my car was resealed at 105,124 miles @ a cost of $2,804.52 plus tax on november 2014. The car was 8 years old. I am now being told that the timing cover needs to be resealed/replaced again. The car had 160,830 miles when I took it in for service on 5/3/2021. By the way, the service adviser wrote the wrong mileage. He mistakenly wrote 168,036 miles as the odometer reading. When I asked what IS causing this issue he had no answer. I contacted lexus customer service to inquire into what causes the seal to need replacement every 7 or so years. Case # 210506001409 was assigned. The customer service called today and informed me that the service manager at crown lexus in ontario informed her the sealer shrinks overtime. However, she could not provide a reason for the shrinkage. I need to know what causes this so I can decide whether to continue putting money into this car. This does seem right to me. I think it IS a manufacturing defect. I simply need to know why they continue to use sealers that they know will shrink. The new cost to repair this car IS approximately $3500. The customer service person did not know the name of the sealer that was being used. She could only refer me to the service manager at the dealer and I do not feel comfortable talking to him about this because he gave her no real explanation other than it shrinks. Other customers are having the same problem with their cars. If I have contacted the wrong office please direct to me to someone who can help. By the way, I asked for a written response and was told she could not provide one.
When you drive it speeds up very fast then it goes back down then it startles when you try to put your foot on the gas then once you take your foot off the gas it goes back to normal speed it's like it gets stuck but then once you release it goes and sometimes you can't go above the speed
I own a 2007 lexus ES 350. I own the car since 2010. the dashboard of the car IS melted and cracked. I contacted a local dealer and was to told to contact the headquarter. I called the headquarter (800) 255-3987 and was told that they can not help me. headquarter says it IS known issue but the warranty ended in may 2017. they says a letter regarding the issue was sent out. I never received that letter. they now have another warranty coverage but it covers from year 2018 and the warranty expires this march 2021. I called the lexus headquarter but they can not help me because of the model year. there IS a big glare from the melted dash and it appears to be a safety hazard since the dash IS cracked. would it be possible to check with the company if this could be replaced. I have submitted a claim to the office of attorney general on 2/10/21 file#11044300.ocp and I was notified to contact your office. Thank you
Lexus issued a tech bulletin in 2011 stating that there was a safety issue with the dashboards melting and the glare from the sun was blinding drivers. told dealers to replace them when asked. extended the campaign thru 5/2017, but did not inform customers. campaign expired with a lot of defective and dangerous dashboards still out there. the smell IS also making people sick. lexus will not replace my dashboard.
My dashboard IS so shinny I have to get off the interstate if the sun IS facing me. My local atlanta dealership informed me about my passenger side air bad recall ......but did not inform me about the dash recall. I felt betrayed and called lexus corporate with no results. Why IS not a system on placer to notify owners when a recall IS issued by corporate instead of the local dealership? My local dealership IS hennessy lexus of atlanta.
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
The driver side floor mat will not interfere with the throttle pedal if properly secured using the retaining hooks provided by toyota.however, if the all weather mat IS unsecured and moves forward from its intended position it can entrap the throttle pedal at the fully open position after it has been depressed.this can happen regardless of whether or not another mat (carpet) IS underneath.when this occurs, some operators react by applying the brake pedal multiple times, depleting the braking system's (vacuum based) power assist.stopping the vehicle with unassisted braking while the throttle IS fully open requires significant pedal force, which some operators did not, or were unable to, apply for the required duration.continued driving in this condition results in overheated brakes, which further diminishes the braking effectiveness.some operators attempted to turn the vehicle off by depressing the engine control button, however they were unaware the button had to be depressed for three seconds to stop the engine when the vehicle IS in motion; this functionality was not explained adequately in the owner's manual.in odi interviews, owner's reported they were unaware the all weather mat had the potential to interfere with the throttle pedal, advising that this was never properly explained given the significant hazard it represented.owners reported several explanations for why the mat was unsecured, including that the vehicle was delivered in this condition (most common reason), or that they had (unwittingly) installed the mat themselves, or that another party, such as a car wash attendant, had disturbed the mat without the owner's knowledge.one consumer reported that their vehicle was delivered without the retaining devices installed.in a september 26, 2007 letter to nhtsa, toyota indicated that they would conduct a safety recall to replace the all weather mat with a redesigned mat.according to toyota, the new mat design will reduce the potential for mat interference with the throttle pedal.the population noted above represents the number of subject matsthat have been sold in the united states.since toyota cannot identify which vehicles may have the subject mats, they will send a letter to all registered owners of the subject vehicles (estimated 750K) advising them of the concern and remedy.a copy of that letter will be posted to nhtsa's web site under recall 07e-082; it contains a description of the condition and the actions an operator should take in the event throttle entrapment occurs while driving.the fatality incident noted above occurred in july 2007 and was investigated by nhtsa's special crash investigations office.it has not been reported on a vehicle owner questionnaire.the operator reportedly travelled at speeds in excess of 100 mph for an estimated eight miles on an interstate in california before it struck two other vehicles.one of the struck vehicles and the subject vehicle caught fire.the occupant of the struck vehicle did not evaculate and died at the scene.the subject vehicle driver suffered a broken bone.the california highway patrol IS investigating the incident also.odi did not issue an information request letter during this investigation.the toyota reports noted above were reported during preliminary evaluation pe07-016 and are current through april 2007 for my 2007 lexus es350 only.odi does not have field experience data from toyota for camry vehicles.throttle entrapment due to improperly installed floor mats could be a concern in all vehicles.therefore, drivers should always ensure their floor mats are properly and safely installed.this incl
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.