2003 Lexus GX470
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
Vehicles › Lexus › GX470 › 2003
These records cover every 2003 Lexus GX470. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2003 Lexus GX470. Newest first.
On certain vehicles equipped with the lexus link system, it may be difficult to lock one of the two latches on the bottom of the middle row left rear seat (larger side of the bench seat directly behind the driver). due to the thickness of the lexus link system storage case, the stopper on the bottom of the seat IS slightly elevated. this elevated position…
Risk and remedy
Risk
If the vehicle IS operated with only one latch locked, the occupant of the seat may be improperly restrained in the event of a crash, increasing the risk of personal injury.
Remedy
Dealers will remove the lls case panels around the seat stopper. owner notification began april 8, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact lexus at 1-888-333-9376.
Certain sport utility vehicles fail to comply with the requirements of part 567, "certification." the incorrect gross vehicle weight rating (gvwr) data was printed on the certification regulation label. the gvwr IS incorrectly reflected on the label as 6,100 lbs. the correct gvwr should be 6,000 lbs.
Risk and remedy
Risk
The certification label does not meet the information requirements as described in the regulations.
Remedy
As each label IS vehicle identification number specific, owners will be requested to contact their local lexus dealer first to place an order for the corrected label. once the label has arrived at the dealership, the owner will be contacted for label replacement. owner began april 10, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact lexus at 1-800-255-3987.
Owner complaints
46 complaints5 involved a crash1 involved a fire2 injuries
What owners report most
Latest complaints
- Fuel/propulsion system
Vehicle was in low range going in reverse with a trailer very slow when out of nowhere it engaged faster and wouldn't stop accelerating for 15 feet of this and it stopped my foot was not on the gas so there was no reason why it should have engaged in the manner that it did in fact I had both feet…
Vehicle was in low range going in reverse with a trailer very slow when out of nowhere it engaged faster and wouldn't stop accelerating for 15 feet of this and it stopped my foot was not on the gas so there was no reason why it should have engaged in the manner that it did in fact I had both feet on the brake trying to stop it it felt like I hit something when it stopped but I didn't hit anything. This all occurred while I was backing a boat into my driveway which IS level ground
- Structure › Body
We took it to a dealership service center to have brakes and rotors replaced. It was reported to us by the shop that when they raised the truck, it made noises and they felt it was unsafe to continue. They reported to us that the frame was rusted or rotted, especially near the right rearend, and…
We took it to a dealership service center to have brakes and rotors replaced. It was reported to us by the shop that when they raised the truck, it made noises and they felt it was unsafe to continue. They reported to us that the frame was rusted or rotted, especially near the right rearend, and that it was unsafe to drive, that the wherl or the back end could collapse. last night, I did extensive research online and it appears this IS a long-standing issue with toyota frames on their trucks, with manufacturing defects in steel production and subsequent chemical treatment errors before truck assembly. evidently there have been massive recalls of tacoma trucks which have the same frames made by a company in ohio called dana. we are waiting to hear back from toyota today who assigned us a case manager yesterday while we were at the dealership repair shop. many of these trucks needed a frame swap. the extent of the frame rust and rot IS unbelievable for the age of the vehicle
- Structure › Body · Suspension · Unknown or other
Frame IS rotting from inside out, excessive corrosion on an otherwise spotless vehicle. this IS a known issue that was common to the early/mid 2000's toyota tundra, tacoma, and 4runner, the latter of which shares frame components. toyota, for whatever reason, covered the tundra and tacoma through recalls, but so far has not done a recall on the 4runner or gx470.
- Structure › Body · Suspension
Rear suspension arm broke a way from a frame section that appears rotted. no other rust on vehicle. this happened while driving on smooth road and made very difficult to control. Scared to think if this happened at highway speed. again..this IS a clean..no rust vehicle
- Service brakes
TL* the contact owns a 2003 lexus gx470. The contact stated that the brake warning indicator illuminated. Also, the brake pedal traveled to the floorboard when it was depressed. The contact activated the hazard lights and engaged the emergency brake when the failure occurred. The dealer (pohanka…
TL* the contact owns a 2003 lexus gx470. The contact stated that the brake warning indicator illuminated. Also, the brake pedal traveled to the floorboard when it was depressed. The contact activated the hazard lights and engaged the emergency brake when the failure occurred. The dealer (pohanka honda of fredericksburg, 60 s gateway dr., fredericksburg, va 22406, (540) 735-9100) was called and stated that the cause of the failure could be the brake master cylinder. The dealer (pohanka lexus chantilly, 13909 lee jackson memorial hwy, chantilly, va 20151, (703) 968-9100) was also contacted, but had not diagnosed the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 183,400.
- Air bags
Front air bags did not deploy in 35 mph rear end collision with another stationary vehicle on a busy interstate. The other car was totaled out. There was a passenger in the vehicle as well.
- Exterior lighting
The headlight lens covers slowly became fogged over time causing gradually decreasing light output. the manufacturer wants to charge to polish out the fogged lens but this would not happen if the manufacturer did due diligence in engineering and design development materials selection. This safety…
The headlight lens covers slowly became fogged over time causing gradually decreasing light output. the manufacturer wants to charge to polish out the fogged lens but this would not happen if the manufacturer did due diligence in engineering and design development materials selection. This safety flaw should be covered under warranty since the manufacturer IS providing materials inferior to past proven stable materials (glass and other available plastics that don't degrade have been available for well over 70 years). Service centers do not offer inspections to measure when the light output drops below federal safety specifications and glass lenses of the past never suffered this problem. Materials that don't degrade have been in use for many years and manufacturers should not be allowed to adopt lower performing materials for safety critical system components. Incompetent materials engineering should be punished by requiring the manufacturer to replace these lenses at no charge regardless of the age of the vehicle. it IS not clear when the light output was or will be below the federal standards for vehicle safety which IS part of the problem ! this IS why the date of occurrence IS uncertain and todays date IS used.
- Unknown or other
I have been waiting over 3 years to get the cracked / melting dashboard repaired under the recall I received over 3 years ago. I spoke to the local lexus dealer and they said I was still # 49 in line to get this done. Really ? After 3 years. How patient does one need to be ? I believe a civil suit…
I have been waiting over 3 years to get the cracked / melting dashboard repaired under the recall I received over 3 years ago. I spoke to the local lexus dealer and they said I was still # 49 in line to get this done. Really ? After 3 years. How patient does one need to be ? I believe a civil suit IS in order here. With the time and trips to the dealer for this and it's still not handled - someone with some authority needs to press this issue with lexus.
- Service brakes · Vehicle speed control
It IS possible to simultaneously depress the gas pedal when braking, this causes sudden uncontrollable acceleration I reported the incident too toyota and requested upgraded ecu software that disables the gas pedal while braking toyota refused to provide a simple software fix my wife IS a witness. *tr
- Unknown or other
I am the original owner of a gx470 lexus. This vehicle along with other vehicles IS garage kept. I don't drive some of my vehicles a lot as with my gx470 because of the gas mileage and difficulty in parking verses my c-class mercedes benz and other cars. But in march of this year I noticed severe…
I am the original owner of a gx470 lexus. This vehicle along with other vehicles IS garage kept. I don't drive some of my vehicles a lot as with my gx470 because of the gas mileage and difficulty in parking verses my c-class mercedes benz and other cars. But in march of this year I noticed severe cracking in my front dash while taking a long trip. The cracking IS so severe that it goes across the front dash where the passenger's air bags are located. The cracking has also caused the speakers sound to be distorted. I contacted lexus, but at the time I did not know that there are thousands of lexuses gx470s that have the same exact problem. One of the things I would suggest IS that those lexus owners like myself that IS going to file a lawsuit should get together. My email address IS: [xxx] I also think that a way to get the addition of lexus and potential lexus buyers that have no idea that this problem that KIA owners don't have to face IS the plan a protest of lexus dealerships nationwide. Saturday IS a big day in the car business; believe me I use to work in the industry. to have even just three to four protestors with signs warning potential lexus customers of what lexus owners are experiencing and the fact that lexus IS refusing to make this right will get lexus attention. This IS not a problem based on the consumer but lexus and whatever company that they contracted with to produce these dash. I am personally going to sue lexus. I would be willing to share my pleadings with anyone else, but I cannot give legal advise of any kind because I am not an attorney. Pleadings are public record. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *tr
- Structure
The dashboard IS cracked and melted.
- Structure
Hairline cracks in dashboard. Garage kept. *tr
- Electronic stability control (esc) · Service brakes
When I was driving my lexus gx470 (2003) with my family on a local street at around 35 mph, my vehicle suddenly stopped by itself. The brakes engage by itself and the vehicle stability control activated with beeps. Fortunately, no one was behind me. I took my car to the local mechanic, he checked…
When I was driving my lexus gx470 (2003) with my family on a local street at around 35 mph, my vehicle suddenly stopped by itself. The brakes engage by itself and the vehicle stability control activated with beeps. Fortunately, no one was behind me. I took my car to the local mechanic, he checked the brakes, calipers..etc, he said everything IS fine but he couldn?t find any reason why it happened, he asked me to contact lexus dealer. I called the lexus dealer service center, I explained the service representative about what happened, he told me to check the brake calipers, I told him the mechanic already checked it. anyway, even the lexus dealer couldn't explain why it happened. *tr
- Structure
Several cracks (some hairline and others wider) have appeared all over the dashboard, near vents, above instrument console and in front of the passenger side air bag cover. Initially, I thought this was an isolated occurrence but in researching this topic online I realized this IS pervasive issue…
Several cracks (some hairline and others wider) have appeared all over the dashboard, near vents, above instrument console and in front of the passenger side air bag cover. Initially, I thought this was an isolated occurrence but in researching this topic online I realized this IS pervasive issue with this model and it's overseas cousin prado. This IS clearly a manufacturing defect that toyota and lexus must correct. I believe the cracks over the passenger side air bag cover pose a safety risk with potential interference with the operation of the air bag deployment. to be sure this wasn't an isolated occurrence, I have visually inspected 5 other GX 470S in tampa area (randomly) over the last month and each one of them had the same cracks on their dashboards. here are links to owner forum sites I surveyed to get a sense of this problem worldwide ... http://us.lexusownersclub.com/forums/topic/54056-03-gx470-dashboard-cracks/ http://www.clublexus.com/forums/gx-first-generation/427349-cracked-dashboard.html http://us.lexusownersclub.com/forums/topic/61250-gx470-cracked-dash/ http://www.pradopoint.com/showthread.php?12073-cracked-dashboard/page15 nhtsa must ask lexus to survey GX 470 owners on this issue to confirm the extent of the problem. If the incident rates are as high as I believe they are, this should be a basis for a recall and lexus should be forced to address this issue. *tr
- Air bags
Tl*the contact owns a 2003 lexus gx470. while driving 30 mph, the vehicle hydroplaned and crashed into a tree. The air bags did not deploy. the contact was injured and was taken to the hospital. a police report was not filed. the insurance company towed the vehicle to a body shop; however, the…
Tl*the contact owns a 2003 lexus gx470. while driving 30 mph, the vehicle hydroplaned and crashed into a tree. The air bags did not deploy. the contact was injured and was taken to the hospital. a police report was not filed. the insurance company towed the vehicle to a body shop; however, the vehicle was not repaired. the dealer and manufacturer were notified and a report was filed. the failure and current mileage was 104,805.
- Electronic stability control (esc)
I was driving my 2003 lexus gx470 on my way to the hospital with my three year old son ' who was experiencing breathing problems. I lost control of the SUV near the exit for the hospital ' as I was preparing to take the exit from the freeway. The vehicle went off-balance and did a 360 degree…
I was driving my 2003 lexus gx470 on my way to the hospital with my three year old son ' who was experiencing breathing problems. I lost control of the SUV near the exit for the hospital ' as I was preparing to take the exit from the freeway. The vehicle went off-balance and did a 360 degree rollover from the exit ramp. I ended up in the median between the off ramp and the on ramp. My son and I were intact after the accident. The vehicle behaved erratically during the episode ' and I could not figure out what was happening with the controls. I would like for nhtsa to look into the stability system of this vehicle ' based on this experience and recent news of similar vehicles from lexus. *Tr
- Vehicle speed control
In 2007 or 2008 the accelerator on my lexus GX 470 stuck in the wide open position. I had floored the accelerator to pass a truck and when taking my foot off the accelerator the car would not slow down. I was able to apply the brakes with much effort and turn of the ignition. the floor mat was…
In 2007 or 2008 the accelerator on my lexus GX 470 stuck in the wide open position. I had floored the accelerator to pass a truck and when taking my foot off the accelerator the car would not slow down. I was able to apply the brakes with much effort and turn of the ignition. the floor mat was not part of the problem. I then restarted the car and it drove normal. I took the car to the lexus dealership where I purchased the car new, which IS lexus of mishawaka, indiana. they inspected the car and said they could find nothing wrong and that it was probably the floor mat. it was not the floor mat. I traded the car in at lexus of mishawaka in november of 2008. I no longer own the car. *Tr
- Electrical system · Fuel system, gasoline
I own a 2003 lexus gx470. on friday january 8TH as I waited for traffic to clear before turning right to enter a blvd, the engine suddenly began to race while my right foot forced down the brake pedal to prevent the car from "launching" into the cross traffic. the vehicle began to shudder…
I own a 2003 lexus gx470. on friday january 8TH as I waited for traffic to clear before turning right to enter a blvd, the engine suddenly began to race while my right foot forced down the brake pedal to prevent the car from "launching" into the cross traffic. the vehicle began to shudder and shake and my dad yelled "you're spinning your tires!" I yelled "my foot IS on the brake, what should I do?" we turned off the ignition and the engine stopped running. later, while my dad observed from the open driver's-side door, I roughly trumped on the gas pedal 2 or 3 times because we were vaguely aware of a toyota "accelerator sticking" problem. I then started the car and drove it several miles - while totally terrified. immediately I arranged to have the car transported to my dealer's facilities. And, after three days of "testing," no problem was found and I drove home, shaking. so, judging from recent media reports, what was new or different about my experience? 1) no mats were ever used in the driver's compartment during the five years I have owned the car. 2) the engine was "at idle" and the brake pedal was depressed before the engine began to suddenly race. 3) I am not a "two-foot" driver...never, ever. 4) my dad checked (yes, he IS a mechanical engineer) to see if the gas pedal was in its correct idle position after shut-off: the petal position was normal, normal before, during and after being "trumped" on. 5) my car was not moving, just waiting, at idle, with no operator intervention prior or during engine rev-up. in a nut-shell, my near-death experience could not have been provoked by a mechanical problem with the accelerator petal. this failure has not happened again... no repair was made... my dealer claimed that nothing like this has happened on a lexus that they knew about...but congressional testimony today shows that other lexus owners have experienced sudden engine acceleration with no pedal involvement. *Tr
- Electronic stability control (esc) · Vehicle speed control
I was traveling west on a two lane paved road (sutton road) near sutton school. weather was snowing and road conditions slippery when my accererator failed to return to idle position. I applied brakes as I was approaching a vehicle in front of me traveling in the same direction. the electronic…
I was traveling west on a two lane paved road (sutton road) near sutton school. weather was snowing and road conditions slippery when my accererator failed to return to idle position. I applied brakes as I was approaching a vehicle in front of me traveling in the same direction. the electronic stability control failed to maintain straight direction as per design intent and manuals. front began sliding to left and rear of vehicle began sliding to right. I ncreased brake pressure and steered into th skid , to the right. I was able to miss the contact with any other vehicles and or damage any property , but did end up sliding into a ditch off of the road. With the impact resulting in the death of my service dog . As I am handicapped. no damage to my vehicle , but no I am virtually immobile with the loss if my dear service dog.
- Vehicle speed control
Tl*the contact owns a 2003 lexus gx470. When she attempted to drive the vehicle into a parking space, it suddenly accelerated and crashed in to a parked vehicle. A police report was not taken and there were no injuries. A local mechanic was unable to diagnose the failure. The failure mileage was 105,000 and the current mileage was 130,000.
- Power train › Driveline › Driveshaft
I bought a lexus gx470 in april 2003. Around dec. 2006, sometimes when I would put on the brakes, I would hear a thump on the driver's side in the rear. It feels like something hits the bumper. This does not happen every time, but it happens enough that it IS very, very noticeable. I have not taken the car to the dealership. I just recently found out that other people have had this same problem. *jb
- Power train
Dt*: the contact stated after the vehicle was place in the park position with the engine running and the vehicle was exited, a witness observed the vehicle reversing. The vehicle's door knock the contact to the ground and front left wheel rolled over to the contact's chest, back, spine and face.
- Power train
My lexus gx470 has been returned on four separate occasions for the same defect, the last time(4th) my car was in for service, I was notified that nothing else could be done for my car at this current time. According to lexus, the thumping sensation from the drive shaft IS normal, design…
My lexus gx470 has been returned on four separate occasions for the same defect, the last time(4th) my car was in for service, I was notified that nothing else could be done for my car at this current time. According to lexus, the thumping sensation from the drive shaft IS normal, design characteristic I believe IS what one lexus rep. Referred to it as. Other lexus reps. Say it IS an isolated problem, it doesn't happen to all GX 470'S. Regardless, after attempting four (4) separate times to fix this problem 1ST time- lexus disassembled the drive shaft and re-packed it, seemed fine for 3000 miles then the problem reappeared. 2ND time- lexus replaced the propeller shaft, problem reappeared after 1500 miles. 3RD time - lexus replaced the entire drive shaft, problem reappeared after 6000 miles. 4TH time - sorry! I was told by my local servicing dealer that at this time according to lexus my vehicle has the most current update ( drive shaft ) that lexus has to offer at this time. *nm
- Suspension › Front › Springs › Air suspension system
The air suspension system made the vehicle lift on its own. manufacturer repaired the vehicle, and air suspension system was still defective. *Ak
- Power train › Driveline › Driveshaft
I purchased a 2003 lexus gx470 and have been having problems with a serious clunk/thump in the rear transmission. I brought it into my lexus dealership and they lubed the driveshaft. after this it was fixed for approx 3 months but this thump/clunk IS back. I am afraid that this may be a safety issue and it seems that lexus IS avoiding a fix action, only performing a temp fix. *Jb
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10214355Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
- 10210374TSB: This Service Bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. Follow the Repair Procedure in this bulletin to replace the loose or damaged carpet floor retainer(s).
- 10207945POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
- 10205383Spots in Window Glass - vehicle exterior
- 10205362Rear Seat Entertainment Parental Control Password Reset/Initialization
- 10205352Windshield Wiper Blade Maintenance and cleaning
- 10205346Auto matic Transmission Replacement kPrecautions
- 10205331Immobilizer and Smart Key Reset
- 10205330Immobilizer and Smart Key Reset
- 10205329Immobilizer and Smart Key Reset.
- 10205327Techstream ECU Flash Reprogramming Procedure.
- 10205319Brake Pedal Force Gauge SST for Parking Brake Inspection.
- 10205136Warranty Enhancement Program - ZLD Phase 2,3 & 4 Part Replacement Available for all Models - Extention of Warranty Coverage for Cracked and/or Sticky/Melting Dashboards ( Inst krukment Panels) as a Result of Heat or Humidity.
- 10205134Warranty Enhancement Program - ZLD Phase 2,3 & 4 Part Replacement Available for all Models.
- 10179697TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.
- 10179601TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.
- 10177783TSB: OBSOLETE NOTICE June 23, 2020: This bulletin is now obsolete. Please see L-SB-0023-20.
- 10177780TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. This Service Bulletin provides best practice procedures for vehicle pulling complaint, diagnosis, and repair for 2002 ? 2021 model year Lexus vehicles. This information supplements Repair Manual procedures when the symptoms are: ?Vehicle Pulling: The vehicle moves to the right or left when the driver holds the steering wheel while driving straight ahead without exerting steering effort. ?Steering Wheel Off Center: The vehicle travels straight, but the steering wheel is not pointed straight ahead. The vehicle is not pulling. Before repairing a vehicle pulling to one side, it is necessary to clearly identify the cause of the pulling condition. Frequently, pulling to one side is diagnosed as a wheel alignment concern. However, the actual cause may be related to the lateral force generated by the tires, vehicle damage, road crown or worn components. Performing a wheel alignment when tire force is the cause could result in the wheel alignment being set at a value outside of specifications. This could then cause other problems such as uneven tire wear, etc. A customer may notice a pull to the left when in the left lanes of travel and notice a pull to the right or no pull when traveling in the right lanes of travel on the very same section of roadway. This road crown effect is environmental and cannot be corrected with suspension adjustments or any other wheel or tire modification discussed in this bulletin.
- 10176283Safety Recall and Service Campaign - Technician Certification Requirements
- 10174889TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates
- 10174888TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 93, and PG002-90. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1990 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin.
- 10152206Dealer Package: Note: If the Suspension Clip Kit is no longer available, dealers may order and install the right and left pneumatic cylinder assemblies. Reference the parts catalog for the correct part number.
- 10145762TSB: REVISION NOTICE September 27, 2018 Rev1: ? Applicability has been updated to include 2012 model year ES350, 2016 ? 2017 model year GS200t, 2013 ? 2018 model year GS350, 2013 ? 2017 model year GS450h, and 2016 ? 2018 model year GS F vehicles. ? The entire bulletin has been updated. Any previous printed versions of this bulletin should be discarded. Some 2003 ? 2018 applicable Lexus models may exhibit a condition where the instrument panel pad (dashboard) becomes cracked and/or sticky. Follow the Repair Procedure in this bulletin to address this condition.
- 10134493DL: In our continuing efforts to ensure the best in customer satisfaction, Lexus is announcing a Warranty Enhancement Program (the ?Program?). This Program extends the warranty coverage for repairs related to cracked and/or sticky/melting Dashboards (Instrument Panels) as a result of heat or humidity on 2007-2008 model year ES 350, 2003-2008 model year GX 470, 2006-2008 model year IS 250/350, 2007 model year LS 460, 2004-2006 model year RX 330, 2007-2009 model year RX 350, and 2005-2008 model year RX 400h vehicles.
- 10134488RL: In our continuing efforts to ensure the best in customer satisfaction, Lexus is announcing a Warranty Enhancement Program (the ?Program?). This Program extends the warranty coverage for repairs related to cracked and/or sticky/melting Dashboards (Instrument Panels) as a result of heat or humidity on 2007-2008 model year ES 350, 2003-2008 model year GX 470, 2006-2008 model year IS 250/350, 2007 model year LS 460, 2004-2006 model year RX 330, 2007-2009 model year RX 350, and 2005-2008 model year RX 400h vehicles.
- 10134474LSB: Certain 2003 ? 2009 model year Lexus vehicles may exhibit a condition where the instrument panel pad (dashboard) becomes cracked and/or has a shiny/degraded appearance. The dashboard surface may also become sticky or adherent. Follow the procedures in this bulletin to address this condition.
- 10134473LSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.
- 10134258WPB: Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. NOTE: The same Warranty Enhancement Program coverage described herein is also applicable to certain 2006-2008 MY IS 250/350 and certain 2007 MY LS 460 vehicles for cracked and/or sticky/melting front and rear interior door panels as a result of heat or humidity. Late Production 2008 IS 250/350 vehicles are only eligible for cracked and/or sticky/melting Front and Rear Interior Door Panels as a result of heat or humidity. In Mid-December, 2014 Lexus announced the reimbursement phase of this warranty enhancement program. Since that announcement, Lexus has been diligently making parts preparations for the parts replacement phase of this Program. Due to the age, volume, and breadth of the covered vehicles subject to the Program and the size and complexity of dashboard manufacturing, Lexus will be launching the part replacement portion of this Program in several phases; please refer to the table below for part replacement model phasing.
- 10134257WPB: Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. NOTE: The same Warranty Enhancement Program coverage described herein is also applicable to certain 2006-2008 MY IS 250/350 and certain 2007 MY LS 460 vehicles for cracked and/or sticky/melting front and rear interior door panels as a result of heat or humidity. Late Production 2008 IS 250/350 vehicles are only eligible for cracked and/or sticky/melting Front and Rear Interior Door Panels as a result of heat or humidity. In Mid-December, 2014 Lexus announced the reimbursement phase of this warranty enhancement program. Since that announcement, Lexus has been diligently making parts preparations for the parts replacement phase of this Program. Due to the age, volume, and breadth of the covered vehicles subject to the Program and the size and complexity of dashboard manufacturing, Lexus will be launching the part replacement portion of this Program in several phases; please refer to the table below for part replacement model phasing.
- 10134254WPB: Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. NOTE: The same Warranty Enhancement Program coverage described herein is also applicable to certain 2006-2008 MY IS 250/350 and certain 2007 MY LS 460 vehicles for cracked and/or sticky/melting front and rear interior door panels as a result of heat or humidity. In Mid-December, 2014 Lexus announced the reimbursement Phase of this warranty enhancement program. Since prior to that announcement, Lexus has been diligently making parts preparations for the parts replacement phase of this Program. Due to the age, volume, and breadth of the covered vehicles subject to the Program and the size and complexity of dashboard manufacturing, Lexus will be launching the part replacement portion of this Program in several phases; please refer to the table below for part replacement model phasing.
- 10134252RL: This Warrant Enhancement Program provides a Primary and Secondary coverage for your vehicle's "New Vehicle Limited Warranty" as it applies to the Dashboard. The specific condition covered by this program is any cracked and/or sticky/melted Dashboard as a result of heat or humidity for any covered vehicle. If the condition is verified, the repair will be performed in accordance with the applicable TSB under the terms of this Warranty Enhancement Program.
- 10134236EC: Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. NOTE: The same Warranty Enhancement Program coverage described herein is also applicable to certain 2006-2008 MY IS 250/350 and certain 2007 MY LS 460 vehicles for cracked and/or sticky/melting front and rear interior door panels as a result of heat or humidity.In Mid-December, 2014 Lexus announced the reimbursement Phase of this warranty enhancement program. Since prior to that announcement, Lexus has been diligently making parts preparations for the parts replacement phase of this Program. Due to the age, volume, and breadth of the covered vehicles subject to the Program and the size and complexity of dashboard manufacturing, Lexus will be launching the part replacement portion of this Program in several phases; please refer to the table below for part replacement model phasing. Although Lexus is increasing production levels, it is difficult to predict customer demand and where parts need to be shipped to support customer demand. It is important that dealerships explain to customers that there still may be a period of time the customer will need to wait before part replacement can be performed. Please be sure to take this into consideration when performing customer scheduling.
- 10134231DL: In our continuing efforts to ensure the best in customer satisfaction, Lexus announced a Warranty Enhancement Program (the ?Program?). This Program extends the warranty coverage for repairs related to cracked and/or sticky/melting Dashboards (Instrument Panels) as a result of heat or humidity on 2007-2008 model year ES 350, 2003-2008 model year GX 470, 2006-2008 model year IS 250/350, 2007 model year LS 460, 2004-2006 model year RX 330, 2007-2009 model year RX 350, and 2005-2008 model year RX 400h vehicles. NOTE: The same Warranty Enhancement Program coverage described herein is also applicable to 2006 - 2008 Model Year IS 250/350 and 2007 Model Year LS 460 vehicles for cracked and/or sticky/melting front and rear interior door panels as a result of heat or humidity.
- 10134229RL: In our continuing efforts to ensure the best in customer satisfaction, Lexus announced a Warranty Enhancement Program (the ?Program?). This Program extends the warranty coverage for repairs related to cracked and/or sticky/melting Dashboards (Instrument Panels) as a result of heat or humidity on 2007-2008 model year ES 350, 2003-2008 model year GX 470, 2006-2008 model year IS 250/350, 2007 model year LS 460, 2004-2006 model year RX 330, 2007-2009 model year RX 350, and 2005-2008 model year RX 400h vehicles. NOTE: The same Warranty Enhancement Program coverage described herein is also applicable to 2006 - 2008 Model Year IS 250/350 and 2007 Model Year LS 460 vehicles for cracked and/or sticky/melting front and rear interior door panels as a result of heat or humidity.
- 10134207Dealer Letter: In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Warranty Enhancement Program. This program extends the warranty coverage for repairs related to cracked and/or sticky/melted dashboards (Instrument Panels) as a result of heat or humidity on 2007-2008 model year ES 350, 2003-2008 model year GX 470, 2006-2008 model year IS250/350, 2007 model year LS 460, 2004-2006 model year RX 330, 2007-2009 model year RX 350, and 2005-2008 model year RX 400h vehicles.
- 10134204Region Letter: In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Warranty Enhancement Program. This program extends the warranty coverage for repairs related to cracked and/or sticky/melted dashboards (Instrument Panels) as a result of heat or humidity on 2007-2008 model year ES 350, 2003-2008 model year GX 470, 2006-2008 model year IS250/350, 2007 model year LS 460, 2004-2006 model year RX 330, 2007-2009 model year RX 350, and 2005-2008 model year RX 400h vehicles.
- 10134097Warranty Policy Bulletin (POL14-03): Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity.
- 10133926In the recent Bi-annual Floor Mat reminder letter distributed November, 2012, Lexus indicated that we were developing support materials that will help remind dealership customers and associates of the importance of proper floor mat usage.
- 10133924Some customers may complain that the Rear Seat Entertainment system is inoperative if they have misplaced the parental passcode for the system.
- 10133923Lexus vehicles are equipped with SRS, including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pretensioner devices did not per
Every Lexus GX470 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.