2004 Lexus GX470
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Lexus › GX470 › 2004
These records cover every 2004 Lexus GX470. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
1 recall names the 2004 Lexus GX470. Newest first.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2003-2006 Toyota Land Cruiser and Lexus LX470, 2005-2006 Toyota Tundra and Sequoia, 2004-2006 Toyota 4Runner and Lexus GX470 vehicles equipped with side curtain-shield-air bags. The affected vehicles have an air bag control module that may be improperly programmed, causing…
Risk and remedy
Risk
If the side curtain-shield-air bags deploy unexpectedly, it can increase the risk of occupant injury.
Remedy
Toyota will notify owners, and dealers will replace the air bag control module with one that has improved programming, free of charge. The recall began on December 1, 2016. Owners may contact Toyota customer service at 1-888-271-9371. Toyota's number for this recall is G0C and GLB.
Owner complaints
65 complaints10 involved a crash9 injuries
What owners report most
Latest complaints
- Seats · Seats › Front assembly › Seat heater/cooler
The contact owns a 2004 Lexus GX470. The contact stated that while driving approximately 50 MPH, the driver’s side seat heater was activated on the high setting. The contact stated that the following morning he noticed small blisters on his back; medical attention was needed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage 67,000.
- Structure › Interior panels › Dashboard
The contact owns a 2004 Lexus GX470. The contact stated that the vehicle was parked when he noticed there was a crack on the dashboard. The contact was not sure what caused the dashboard to crack. The dealer was made aware of the failure and referred the contact to the manufacturer for assistance.…
The contact owns a 2004 Lexus GX470. The contact stated that the vehicle was parked when he noticed there was a crack on the dashboard. The contact was not sure what caused the dashboard to crack. The dealer was made aware of the failure and referred the contact to the manufacturer for assistance. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that there had been a Customer Support Program for the dashboard failure which expired in 2017. The contact had not been made aware of the special program. The approximate failure mileage was 105,000.
- Seat belts · Suspension · Wheels
My gx470 2004 has rust on frame, shocks and suspension. have been told that they will not make any repairs because they will cost more than vehicle. lexus should really consider these frames from dana ohio in the recalls as the others. over the years I have had the radiator, emergency brake and…
My gx470 2004 has rust on frame, shocks and suspension. have been told that they will not make any repairs because they will cost more than vehicle. lexus should really consider these frames from dana ohio in the recalls as the others. over the years I have had the radiator, emergency brake and rims all rust out and replaced as well and the vehicle IS not even in snow or beach areas. these vehicles also have the seat belt issue which makes the airbag light stay on. as nice and reliable these vehicles were I believe lexus should back their product!
- Structure › Body
Vehicle failed inspection due to rust hole in frame and transmission support. The mechanic said that the rest of the frame IS in good condition which leads me to believe that it must be a defect with materials used for the frame, I would expect same type of damage to the rest of the frame. The car…
Vehicle failed inspection due to rust hole in frame and transmission support. The mechanic said that the rest of the frame IS in good condition which leads me to believe that it must be a defect with materials used for the frame, I would expect same type of damage to the rest of the frame. The car was well maintained, and it IS in great condition otherwise, after close to 103,000 miles. This may be related to the toyota frame rust issues that were reported since, to my knowledge the GX shares the same frame as other toyota suvs/trucks. Lexus refused to help w/ the repair etc. And they deemed the vehicle unsafe to drive, I have to tow it out of their dealership. Attached, my shop review, lexus review and pictures from my mechanic. I am asking lexus for the pictures they took while the car was in shop.
- Structure › Body
Pearl white paint IS peeling off like paper on my 2004 GX 470 what IS going on with lexus paint I have owned 3 lexus cars never had this to happen to the other cars needs help in sanford nc
- Power train
There are multiple complaints on the internet available with this vehicle and the transmission, transfer case "actuator" replacement part # 36100-6d190, IS cracking around 90,000 to 100,000 miles and leaking oil on streets and anywhre you park. The cause IS from lexus service at the 100,000 mile…
There are multiple complaints on the internet available with this vehicle and the transmission, transfer case "actuator" replacement part # 36100-6d190, IS cracking around 90,000 to 100,000 miles and leaking oil on streets and anywhre you park. The cause IS from lexus service at the 100,000 mile tune up, in many cases, if a owner has never used their 4 wheel drive, and service engages 4 wheel drive during service and then cracking this defective part that has not been used in 10 years. That was my situation, where I dleivered a perfect vehicle to lexus of greenville sc for 100,000 tune up service, and the car was returned to me leaking. It was reported immediatly with no result to fix. $3500 part. I have had a few meetings with lexus corporate over the past 2 years too, case# 1706011926. [Xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6).' *pm
- Air bags · Unknown or other
There was a recall on my vehicle. The dashboard IS all cracked but my problem IS that I drive my kids and there IS a recall problem with side curtain-shield-airbags (csas) which deploy from the roof rails in the event of certain types of crashes. I had call 2 different lexus and the headquaters and they all them me different things. I just want the dashboard and airbags to be fix as this IS a family bag.
- Air bags · Unknown or other
The car has been subject to 2 recalls. first, a recall for the self-destructing dashboard and for the curtain shield airbags. The company has refused to provide me with the part in order to proceed to a replacement of the affected parts.
- Air bags · Service brakes
Brakes totally failed while descending a steep incline on a city/ state highway causing loss of control and impact with a tree. Air bags failed to deploy.
- Engine · Structure › Body · Unknown or other
Entire frame of the car IS rusted to the point that almost nothing IS holding the car together and we've been told it's not safe to drive. has been maintained on regular basis and has always been parked in garage at night and on most weekdays. Car shouldn't be rusted out when cared for meticulously (documentation available).
- Air bags · Structure
2004 lexus GX 400. consumer writes in regards to replacement dashboard not available to replace curtain-shield airbag module and cracked dashboard. *smd the consumer stated, a year passed and the air bag and dashboard were not replaced. Updated 03/22/2017 *js
- Service brakes
Lexus IS selling vehicles with bad brake actuators. I took it to them twice and which they say they don't know why I'm here the noise and why my brake pedal was rattling when I look on the lexus forums I see several people complaining about the brake actuators are going out on their vehicles some…
Lexus IS selling vehicles with bad brake actuators. I took it to them twice and which they say they don't know why I'm here the noise and why my brake pedal was rattling when I look on the lexus forums I see several people complaining about the brake actuators are going out on their vehicles some vehicles only have $34,000 on them. The dangerous part IS that you get no warning lights or anything if it goes out and you're on the expressway you can not stop the vehicle at all, one person even blogged about how there's went completely out on them luckily they were driving up in the driveway but the vehicle never stopped. Lexus IS charging people anywhere from 2 to $4,000 to fix these when they know that several of their vehicles are having these problems while still new. I just took it to lexus again last week and the servicemen said it sounds like the actuator IS going out if it IS then that's going to be $4,000. while driving the vehicle I hear a lot of clicking up under the hood and you can feel the vibration all the way through the brake pedal.
- Air bags
Curtain shield airbag control module. recall # 16v-065. Lexus IS not repairing this in a timely fashion. It has been approx. Six months since we first received notice of this recall.
- Structure › Body
TL* the contact owns a 2004 lexus gx470. The contact stated that the dashboard was cracked, which could expose the air bags. The contact also stated that the manufacturer had an internal safety recall for the same failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 196,000. ..Updated 03/08/17 *bf *cn
- Air bags
TL* takata recall. The contact owns a 2004 lexus GX 470. The contact received a recall notification for nhtsa campaign number: 16v065000 (air bags) the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The…
TL* takata recall. The contact owns a 2004 lexus GX 470. The contact received a recall notification for nhtsa campaign number: 16v065000 (air bags) the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. updated 03/03/17*lj *cn
- Air bags
TL* the contact owns a 2004 lexus gx470. The contact received notification of nhtsa campaign number: 16v065000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Steering
TL* the contact owns a 2004 lexus gx470. While accelerating from a stop at 5 mph and turning the steering wheel left or right, the power assist failed. The steering wheel was difficult to turn. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was not available.
- Seats · Suspension · Unknown or other
The entire dash board IS cracked. there are spots on my leather seats and arm rests are cracked and torn. Also told the truck doesn't have shocks but I can feel every bump
- Unknown or other
Cracked dashboard and occasional thump,bump when I stop at stop lights
- Air bags
TL* the contact owns a 2004 lexus gx470. The contact received notification of nhtsa campaign number: 16v065000 (air bags); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
TL* the contact owns a 2004 lexus gx470. The contact received a recall notification for nhtsa campaign number: 16v065000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Unknown or other
Cracked dashboard with shiny spots that give glare when driving in the sun.this IS an issue whenever the car IS in motion on any surface (street, highway, turning, etc). We received zld warranty enhancement notification and got on local dealership (grapevine, texas) "will call" list over a year…
Cracked dashboard with shiny spots that give glare when driving in the sun.this IS an issue whenever the car IS in motion on any surface (street, highway, turning, etc). We received zld warranty enhancement notification and got on local dealership (grapevine, texas) "will call" list over a year ago. Dealership continues to say they will call when part IS available. Online it appears the only people who have had dashes replaced are those who have lexus blogs, etc.
- Air bags
TL* the contact owns a 2004 lexus gx470. The contact received notification of nhtsa campaign number: 16v065000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Electrical system · Vehicle speed control
Speedometer and tachometer gauges do not work properly. When the vehicle IS turned on, will either activate right away or flicker or do nothing. this IS an intermittent problem and IS hard to diagnose or even fix. Have seen on lexus forums this IS a common problem and seems many of us are driving…
Speedometer and tachometer gauges do not work properly. When the vehicle IS turned on, will either activate right away or flicker or do nothing. this IS an intermittent problem and IS hard to diagnose or even fix. Have seen on lexus forums this IS a common problem and seems many of us are driving "speed blind". I have already had the cluster sent out and "repaired", only to have problem come back. I feel this problem IS dangerous and the manufacturer needs to be held accountable.
- Structure › Body · Vehicle speed control
I have a 2004 gx470 SUV. today I was in a parking lot, trying to back out and leave. with one foot on the accelerator, I found it stuck, which was odd, as I had not experienced it before. so I pressed on it again, I thought, lightly. I was taken completely by surprise, as I seemed to have flown…
I have a 2004 gx470 SUV. today I was in a parking lot, trying to back out and leave. with one foot on the accelerator, I found it stuck, which was odd, as I had not experienced it before. so I pressed on it again, I thought, lightly. I was taken completely by surprise, as I seemed to have flown backwards, as I have a V8 engine, my acceleration was quick and my car immediately rammed into 2 parked cars behind me. I was in a state of shock and very scared, since it was so fast and sudden. has anyone else experienced anything like this before? thank you. *tr
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10214355Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
- 10210374TSB: This Service Bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. Follow the Repair Procedure in this bulletin to replace the loose or damaged carpet floor retainer(s).
- 10207945POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
- 10205392Warranty Enhancement Program - ZLD Phase 2,3 & 4 Part Replacement Available for all Models - Extention of Warranty Coverage for Cracked and/or Sticky/Melting Dashboards ( Inst krukment Panels) as a Result of Heat or Humidity.
- 10205391Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity.
- 10205383Spots in Window Glass - vehicle exterior
- 10205362Rear Seat Entertainment Parental Control Password Reset/Initialization
- 10205352Windshield Wiper Blade Maintenance and cleaning
- 10205346Auto matic Transmission Replacement kPrecautions
- 10205331Immobilizer and Smart Key Reset
- 10205330Immobilizer and Smart Key Reset
- 10205329Immobilizer and Smart Key Reset.
- 10205327Techstream ECU Flash Reprogramming Procedure.
- 10205319Brake Pedal Force Gauge SST for Parking Brake Inspection.
- 10205297World Standard Automatic Transmission Fluid
- 10205136Warranty Enhancement Program - ZLD Phase 2,3 & 4 Part Replacement Available for all Models - Extention of Warranty Coverage for Cracked and/or Sticky/Melting Dashboards ( Inst krukment Panels) as a Result of Heat or Humidity.
- 10205134Warranty Enhancement Program - ZLD Phase 2,3 & 4 Part Replacement Available for all Models.
- 10179697TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.
- 10179601TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.
- 10177783TSB: OBSOLETE NOTICE June 23, 2020: This bulletin is now obsolete. Please see L-SB-0023-20.
- 10177780TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. This Service Bulletin provides best practice procedures for vehicle pulling complaint, diagnosis, and repair for 2002 ? 2021 model year Lexus vehicles. This information supplements Repair Manual procedures when the symptoms are: ?Vehicle Pulling: The vehicle moves to the right or left when the driver holds the steering wheel while driving straight ahead without exerting steering effort. ?Steering Wheel Off Center: The vehicle travels straight, but the steering wheel is not pointed straight ahead. The vehicle is not pulling. Before repairing a vehicle pulling to one side, it is necessary to clearly identify the cause of the pulling condition. Frequently, pulling to one side is diagnosed as a wheel alignment concern. However, the actual cause may be related to the lateral force generated by the tires, vehicle damage, road crown or worn components. Performing a wheel alignment when tire force is the cause could result in the wheel alignment being set at a value outside of specifications. This could then cause other problems such as uneven tire wear, etc. A customer may notice a pull to the left when in the left lanes of travel and notice a pull to the right or no pull when traveling in the right lanes of travel on the very same section of roadway. This road crown effect is environmental and cannot be corrected with suspension adjustments or any other wheel or tire modification discussed in this bulletin.
- 10176283Safety Recall and Service Campaign - Technician Certification Requirements
- 10174889TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates
- 10174888TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 93, and PG002-90. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1990 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin.
- 10168547Dealer Daily Message: Lexus plans to send Safety Recall/Special Service Campaign Follow-Up Notices for the above referenced campaigns to remind owners whose vehicles have not yet had campaign repairs completed.
- 10168546Region Letter: Lexus plans to conduct Safety Recall/Special Campaign follow-up notifications to owners whose vehicles have not yet had the following Safety Recall/Special Service Campaign repairs completed. Please note the following information for Area associates.
- 10167966Dealer Package: Follow-Up Owner Notification Letter Mailing Date The Campaign Follow-Up Owner Notification(s) will begin in Late October 2019. Owner notifications will be sent over a period of several weeks consistent with parts availability. To ensure customer satisfaction, Lexus requests that dealers complete Safety Recalls/Special Service Campaigns on any used vehicles currently in dealer inventory prior to customer delivery. However, if the campaign cannot be completed (for example, due to remedy parts availability), delivery of a covered vehicle is acceptable if disclosed to the customer that the vehicle is involved in a Safety Recall/Special Service Campaign. Lexus expects dealers to use the attached Customer Contact and Vehicle Disclosure Form to obtain vehicle buyer information. Dealers are expected to provide a copy of the completed form, along with the most current FAQ for that campaign, to the vehicle buyer. Lexus and the dealer may use this information to contact the customer when the remedy becomes available.
- 10164328TSB: REVISION NOTICE July 01, 2019 Rev1: G1668 Applicability has been updated to include 2019 ? 2020 model year Lexus vehicles. G2158 The Techstream Preparation and Process Overview sections have been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-SB-0021-14. G1765 Applicability has been updated to include applicable 2018 models and 2016 ? 2018 model year RC 300 and 2015 ? 2018 model year RC 350 vehicles. ? Applicability has been updated to exclude 2001 ? 2003 model year ES 300 vehicles. Service Bulletin No. L-SB-0021-14 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines the use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. NOTE ECU is a Lexus term used to describe integrated computerized devices responsible for managing the operation of a system or subsystem. For the purposes of this bulletin, the term ECU is used as a generic label for the following SAE J1930 standard references: ? Powertrain Control Module (PCM) ? Engine Control Module (ECM) ? Transmission Control Module (TCM) ? Any other Lexus-specific control unit
- 10146513Warranty Policy Bulletin: Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. NOTE: The same voluntary Warranty Enhancement Program coverage described herein is also applicable to certain 2006-2008 MY IS 250/350 and certain 2007 MY LS 460 vehicles for cracked and/or sticky/melting front and rear interior door panels as a result of heat or humidity.
- 10145762TSB: REVISION NOTICE September 27, 2018 Rev1: ? Applicability has been updated to include 2012 model year ES350, 2016 ? 2017 model year GS200t, 2013 ? 2018 model year GS350, 2013 ? 2017 model year GS450h, and 2016 ? 2018 model year GS F vehicles. ? The entire bulletin has been updated. Any previous printed versions of this bulletin should be discarded. Some 2003 ? 2018 applicable Lexus models may exhibit a condition where the instrument panel pad (dashboard) becomes cracked and/or sticky. Follow the Repair Procedure in this bulletin to address this condition.
- 10134493DL: In our continuing efforts to ensure the best in customer satisfaction, Lexus is announcing a Warranty Enhancement Program (the ?Program?). This Program extends the warranty coverage for repairs related to cracked and/or sticky/melting Dashboards (Instrument Panels) as a result of heat or humidity on 2007-2008 model year ES 350, 2003-2008 model year GX 470, 2006-2008 model year IS 250/350, 2007 model year LS 460, 2004-2006 model year RX 330, 2007-2009 model year RX 350, and 2005-2008 model year RX 400h vehicles.
- 10134488RL: In our continuing efforts to ensure the best in customer satisfaction, Lexus is announcing a Warranty Enhancement Program (the ?Program?). This Program extends the warranty coverage for repairs related to cracked and/or sticky/melting Dashboards (Instrument Panels) as a result of heat or humidity on 2007-2008 model year ES 350, 2003-2008 model year GX 470, 2006-2008 model year IS 250/350, 2007 model year LS 460, 2004-2006 model year RX 330, 2007-2009 model year RX 350, and 2005-2008 model year RX 400h vehicles.
- 10134474LSB: Certain 2003 ? 2009 model year Lexus vehicles may exhibit a condition where the instrument panel pad (dashboard) becomes cracked and/or has a shiny/degraded appearance. The dashboard surface may also become sticky or adherent. Follow the procedures in this bulletin to address this condition.
- 10134473LSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.
- 10134373WPB: Background: Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. In Mid-December, 2014 Lexus announced the reimbursement phase of this warranty enhancement program. Since this announcement, Lexus has been diligently making parts preparations for the parts replacement phase of this program. Due to the age, volume, and breadth of the covered vehicles involved in the Program, and the size and complexity of dashboard manufacturing, Lexus will be launching the part replacement portion of this Program in several phases; please refer to the table below for part replacement model phasing.
- 10134258WPB: Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. NOTE: The same Warranty Enhancement Program coverage described herein is also applicable to certain 2006-2008 MY IS 250/350 and certain 2007 MY LS 460 vehicles for cracked and/or sticky/melting front and rear interior door panels as a result of heat or humidity. Late Production 2008 IS 250/350 vehicles are only eligible for cracked and/or sticky/melting Front and Rear Interior Door Panels as a result of heat or humidity. In Mid-December, 2014 Lexus announced the reimbursement phase of this warranty enhancement program. Since that announcement, Lexus has been diligently making parts preparations for the parts replacement phase of this Program. Due to the age, volume, and breadth of the covered vehicles subject to the Program and the size and complexity of dashboard manufacturing, Lexus will be launching the part replacement portion of this Program in several phases; please refer to the table below for part replacement model phasing.
- 10134257WPB: Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. NOTE: The same Warranty Enhancement Program coverage described herein is also applicable to certain 2006-2008 MY IS 250/350 and certain 2007 MY LS 460 vehicles for cracked and/or sticky/melting front and rear interior door panels as a result of heat or humidity. Late Production 2008 IS 250/350 vehicles are only eligible for cracked and/or sticky/melting Front and Rear Interior Door Panels as a result of heat or humidity. In Mid-December, 2014 Lexus announced the reimbursement phase of this warranty enhancement program. Since that announcement, Lexus has been diligently making parts preparations for the parts replacement phase of this Program. Due to the age, volume, and breadth of the covered vehicles subject to the Program and the size and complexity of dashboard manufacturing, Lexus will be launching the part replacement portion of this Program in several phases; please refer to the table below for part replacement model phasing.
- 10134254WPB: Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. NOTE: The same Warranty Enhancement Program coverage described herein is also applicable to certain 2006-2008 MY IS 250/350 and certain 2007 MY LS 460 vehicles for cracked and/or sticky/melting front and rear interior door panels as a result of heat or humidity. In Mid-December, 2014 Lexus announced the reimbursement Phase of this warranty enhancement program. Since prior to that announcement, Lexus has been diligently making parts preparations for the parts replacement phase of this Program. Due to the age, volume, and breadth of the covered vehicles subject to the Program and the size and complexity of dashboard manufacturing, Lexus will be launching the part replacement portion of this Program in several phases; please refer to the table below for part replacement model phasing.
- 10134252RL: This Warrant Enhancement Program provides a Primary and Secondary coverage for your vehicle's "New Vehicle Limited Warranty" as it applies to the Dashboard. The specific condition covered by this program is any cracked and/or sticky/melted Dashboard as a result of heat or humidity for any covered vehicle. If the condition is verified, the repair will be performed in accordance with the applicable TSB under the terms of this Warranty Enhancement Program.
- 10134236EC: Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. NOTE: The same Warranty Enhancement Program coverage described herein is also applicable to certain 2006-2008 MY IS 250/350 and certain 2007 MY LS 460 vehicles for cracked and/or sticky/melting front and rear interior door panels as a result of heat or humidity.In Mid-December, 2014 Lexus announced the reimbursement Phase of this warranty enhancement program. Since prior to that announcement, Lexus has been diligently making parts preparations for the parts replacement phase of this Program. Due to the age, volume, and breadth of the covered vehicles subject to the Program and the size and complexity of dashboard manufacturing, Lexus will be launching the part replacement portion of this Program in several phases; please refer to the table below for part replacement model phasing. Although Lexus is increasing production levels, it is difficult to predict customer demand and where parts need to be shipped to support customer demand. It is important that dealerships explain to customers that there still may be a period of time the customer will need to wait before part replacement can be performed. Please be sure to take this into consideration when performing customer scheduling.
Every Lexus GX470 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.