2009 Lexus GX470

Owner complaints

Latest complaints

• Mar 29, 2010IL9,000 mi
  Seats
  Tl*the contact owns a 2009 lexus GX 470. The contact was driving at approximately 20-25 mph when he noticed that the front driver and passenger seats seemed to move backward and forward. Suddenly both seat bolts loosened without warning. He pulled over to the side of the road but then resumed…

  Tl*the contact owns a 2009 lexus GX 470. The contact was driving at approximately 20-25 mph when he noticed that the front driver and passenger seats seemed to move backward and forward. Suddenly both seat bolts loosened without warning. He pulled over to the side of the road but then resumed driving with caution. The contact was being inspected at an authorized dealership at the time of the complaint. The failure mileage was approximately 9,000. updated 5/10/10 *cn updated 09/23/10

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 10214355Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
• 10210374TSB: This Service Bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. Follow the Repair Procedure in this bulletin to replace the loose or damaged carpet floor retainer(s).
• 10209023TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
• 10207945POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
• 10205383Spots in Window Glass - vehicle exterior
• 10205376Window and Windshield kProduct Report Tips - Multiple Vehicles
• 10205375Window and Windshield kProduct Report Tips - Multiple Vehicles
• 10205362Rear Seat Entertainment Parental Control Password Reset/Initialization
• 10205352Windshield Wiper Blade Maintenance and cleaning
• 10205346Auto matic Transmission Replacement kPrecautions
• 10205340HVAC Odor Maintenance
• 10205339Wiper Blade Maintenance and Cleaning
• 10205331Immobilizer and Smart Key Reset
• 10205330Immobilizer and Smart Key Reset
• 10205329Immobilizer and Smart Key Reset.
• 10205327Techstream ECU Flash Reprogramming Procedure.
• 10205319Brake Pedal Force Gauge SST for Parking Brake Inspection.
• 10205297World Standard Automatic Transmission Fluid
• 10204548DL: Lexus has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl paint color. These reports indicate that vehicles with this specific paint color, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Lexus? New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership experience. Lexus is providing coverage for repairs related to the condition described above.
• 10190468Lexus Safety Recall and Service Campaign - Technician Certification Requirements
• 10182961TT: HVAC drain tube is found to blocked/clogged.
• 10179697TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.
• 10179694TT: HVAC drain tube is found to blocked/clogged.
• 10179601TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.
• 10179598TT: HVAC drain tube is found to blocked/clogged.
• 10177783TSB: OBSOLETE NOTICE June 23, 2020: This bulletin is now obsolete. Please see L-SB-0023-20.
• 10177780TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. This Service Bulletin provides best practice procedures for vehicle pulling complaint, diagnosis, and repair for 2002 ? 2021 model year Lexus vehicles. This information supplements Repair Manual procedures when the symptoms are: ?Vehicle Pulling: The vehicle moves to the right or left when the driver holds the steering wheel while driving straight ahead without exerting steering effort. ?Steering Wheel Off Center: The vehicle travels straight, but the steering wheel is not pointed straight ahead. The vehicle is not pulling. Before repairing a vehicle pulling to one side, it is necessary to clearly identify the cause of the pulling condition. Frequently, pulling to one side is diagnosed as a wheel alignment concern. However, the actual cause may be related to the lateral force generated by the tires, vehicle damage, road crown or worn components. Performing a wheel alignment when tire force is the cause could result in the wheel alignment being set at a value outside of specifications. This could then cause other problems such as uneven tire wear, etc. A customer may notice a pull to the left when in the left lanes of travel and notice a pull to the right or no pull when traveling in the right lanes of travel on the very same section of roadway. This road crown effect is environmental and cannot be corrected with suspension adjustments or any other wheel or tire modification discussed in this bulletin.
• 10176283Safety Recall and Service Campaign - Technician Certification Requirements
• 10174889TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates
• 10174888TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 93, and PG002-90. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1990 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin.
• 10172827TSB: February 06, 2020: This bulletin is now obsolete. Please see L-SB-0003-20.
• 10172825TSB: Some 2006 ? 2020 model year Lexus vehicles may exhibit odors that naturally occur from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.
• 10170716TSB: Some 2008 ? 2009 model year GX470 vehicles painted with 070 Blizzard Pearl may exhibit peeling paint on one or more metal body panels. The paint may peel between the primer and Ecoat layer, exposing the gray or brownish-green E-coat. The affected panel(s) will require prepping and repainting to address this condition. The paint repair may need to be sublet to a body shop.
• 10164892Dealer Package: Phase 1 - Customer Notification Phase Repair Not Yet Available. Lexus has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl paint color. These reports indicate that vehicles with this specific paint color, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Lexus? New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership experience. Lexus is providing coverage for repairs related to the condition described above.
• 10164891Region Letter: Phase 1 - Customer Notification Phase Repair Not Yet Available. Lexus has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl paint color. These reports indicate that vehicles with this specific paint color, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Lexus? New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership experience. Lexus is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
• 10164890Dealer Email: Phase 1 - Customer Notification Phase Repair Not Yet Available. Lexus has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl color. These reports indicate that vehicles with this specific paint color, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Lexus? New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership experience. Lexus is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
• 10164889Region Email: Phase 1 - Customer Notification Phase Repair Not Yet Available. Lexus has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl color. These reports indicate that vehicles with this specific paint color, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Lexus? New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership experience. Lexus is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
• 10152565TT: HVAC drain tube is found to blocked/clogged.
• 10134473LSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.
• 10133926In the recent Bi-annual Floor Mat reminder letter distributed November, 2012, Lexus indicated that we were developing support materials that will help remind dealership customers and associates of the importance of proper floor mat usage.

Every Lexus GX470 model year

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