2021 Lexus IS 300

Owner complaints

What owners report most

1. Engine1
2. Unknown or other1

Latest complaints

• Nov 16, 2022FL
  Engine · Unknown or other
  The Oil Housing Cap cracked during an oil change on my 2021 Lexus IS300. This occurred at my mechanics shop. I would have taken the car to the dealer but the cost for an oil change is double. The mechanic charged me for the part $55.25. When he went to purchase the part from JM Lexus, Sample…

  The Oil Housing Cap cracked during an oil change on my 2021 Lexus IS300. This occurred at my mechanics shop. I would have taken the car to the dealer but the cost for an oil change is double. The mechanic charged me for the part $55.25. When he went to purchase the part from JM Lexus, Sample Road, the parts person said this is a problem that should have been resolved. I called the Parts Manager at JM Lexus to verify this information. He stated that the part is weak and cracks and that this part needs to be replaced a few times a month. I wrote to the Executives at JM Lexus and they refuse to reimburse me because the car was not serviced there, however, the bigger problem is that this part needs to be retooled and owners recalled for replacement. For those in cold weather, could this part crack and leak oil? Will I be charged every time I get an oil change because of this defect?

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 10235225OBSOLETE NOTICE February 14, 2023: This bulletin is now obsolete. Please see L-SB-0007-23
• 10235224TSB: Some 2020 ? 2022 model year vehicles equipped with 17CY+ Panasonic Audio (versions less than 1226) and Navigation (versions less than 1225 or 1245 with 20 Teammate) may exhibit one or more of the following conditions: ?Navigation reset while entering a destination. ?Voice command does not recognize Starbucks. ??Unable to establish audio connection? message, and Alexa is unable to resume after Android AutoTM interruption. ?Soft buttons grayed Out during panoramic view monitor transition. ?HVAC fan speed displayed incorrectly. ?Volume cannot be adjusted with the rear seat remote control. ?Multimedia system reboots when iPhone is connected via USB. ?Energy flow information is missing on energy monitor screen. ?Clearance sonar indication on backup camera screen is missing. ?Audio from USB devices intermittently works. ?iPhone ringer continues after answering call. ?Audio titles not displayed. ?Toyota apps screen menu not displayed. Some 2020 ? 2021 model year vehicles equipped with 17CY+ Panasonic Navigation (version less than 1150) and Audio (version less than 1163) may exhibit one or more of the following conditions: ?Poor map screen touch operation. ?Navigation system reset. ?Climate temperature control difficult to operate. ??Waiting for the Beep? message displayed, voice recognition does not start when pressing the push to talk button. ?Blower motor speed incorrectly displayed. ?White CarPlay screen when connecting iPhone12. ?Navigation sub-screen blank while playing a CD. ?Inoperative rear seat entertainment track controls. ?Abnormal energy flow screen appearance. ?Incorrect FM or SiriusXM genre Information. A software update is now available to address these conditions. Follow the Software Update Procedure in this bulletin to address these conditions.
• 10230361TSB: Some 2018 ? 2022 model year Lexus vehicles equipped with the Enform? 2.0 Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the expiration date of the dynamic subscription (stored in the head unit), must be checked. If the expiration date has not passed, a license key may be generated without the purchase of an activation card number (ACN). Updating the map without the use of an ACN is considered an Embedded Navigation Update (refer to pg. 10) and performing this update does not extend the subscription to dynamic map services. If the subscription period has expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an ACN. Utilizing an ACN, will initiate the Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the embedded navigation update and provide dynamic map services for a period of two years from the date that the Dynamic Navigation Update is performed. ACNs are provided in a pamphlet available through the normal parts ordering system
• 10228580Ti: technical instructions limited service campaign 22ld02 optional body-colored rear spoiler designed for: certain 2021 model year IS 300 vehicles
• 10228579DL: The involved vehicles were equipped with an optional body-colored rear spoiler. There is a possibility that water could leak into the trunk area of the vehicle through the holes used to fasten the spoiler onto the trunk lid. If this occurs, customers may notice water in the trunk area and some components in the vehicle could become damaged
• 10228578Ti: technical instructions limited service campaign 22ld01 optional body-colored rear spoiler designed for: certain 2021 model year IS 300 vehicles
• 10228577DL: The involved vehicles could be equipped with one of the 53 optional body-colored rear spoilers covered by this campaign which may allow water to leak into the trunk area of the vehicle through the holes used to fasten the spoiler onto the trunk lid. If this occurs, customers may notice water in the trunk area and some components in the vehicle could become damaged
• 10224182Ti: technical instructions limited service campaign 22ld02 optional body-colored rear spoiler designed for: certain 2021 model year IS 300 vehicles
• 10224181Ti: technical instructionslimited service campaign 22ld01 optional body-colored rear spoiler designed for: certain 2021 model year IS 300 vehicles
• 10224146Ti: technical instructions limited service campaign 22ld02 optional body-colored rear spoiler designed for: certain 2021 model year IS 300 vehicles
• 10224145Ti: technical instructions limited service campaign 22ld01 optional body-colored rear spoiler designed for: certain 2021 model year IS 300 vehicles
• 10224112TSB: This Service Bulletin provides a procedure to properly perform the Techstream ?Control the Injection Mode? active test in some 2016 ? 2022 model year Lexus vehicles equipped with an FKS engine
• 10220187TSB: This Service Bulletin provides a procedure to properly perform the Techstream ?Control the Injection Mode? active test in some 2016 ? 2022 model year Lexus vehicles equipped with an FKS engine
• 10220153TT: To improve guest support of telematics connected services features, additional resources have been provided in the Service Lane - Knowledge Center.
• 10220152DP: Due to improper programming of the Data Communication Module (DCM), which provides cellular communication in various situations, including emergencies, the driver and Safety Connect operator may not be able to hear each other?s voices during a Safety Connect call
• 10215217Technical instructions.
• 10214360Ti: technical instructions limited service campaign 22ld02 optional body-colored rear spoiler designed for: certain 2021 model year IS 300 vehicles
• 10214355Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
• 10214348TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns.
• 10213899DD: The Technical Instructions have been updated with a note (on page 24) to NOT remove the instrument panel or HVAC assembly from the vehicle. Any LASD that cannot be removed without removing the instrument panel/HVAV assembly should NOT be removed from the vehicle
• 10213898DD: The Technical Instructions have been updated with a note (on page 26) to NOT remove the instrument panel or HVAC assembly from the vehicle. Any LASD that cannot be removed without removing the instrument panel/HVAV assembly should NOT be removed from the vehicle.
• 10213895It: technical instructions limited service campaign 22ld02 optional body-colored rear spoiler designed for: certain 2021 model year IS 300 vehicles
• 10213894Ti: technical instructions limited service campaign 22ld01 optional body-colored rear spoiler designed for: certain 2021 model year IS 300 vehicles
• 10211820Technical instructions for 22lc01 data communication module (dcm) reprogramming certain 2021 model year is300, is350, lc500, lc500h, lc500c, ls500, ls500h, nx300, nx300h, rc300, rc350, RC f certain 2021-2022 rx350, rx350l, rx450h, rx450hl certain 2022 gx460
• 10211817Ti: technical instructions for 22lc01 data communication module (dcm) reprogramming certain 2021 model year is300, is350, lc500, lc500h, lc500c, ls500, ls500h, nx300, nx300h, rc300, rc350, RC f certain 2021-2022 rx350, rx350l, rx450h, rx450hl certain 2022 gx460
• 10211802Ti: technical instructions limited service campaign 22ld01 optional body-colored rear spoiler designed for: certain 2021 model year IS 300 vehicles
• 10211801DL: The involved vehicles could be equipped with one of the 53 optional body-colored rear spoilers covered by this campaign which may allow water to leak into the trunk area of the vehicle through the holes used to fasten the spoiler onto the trunk lid. If this occurs, customers may notice water in the trunk area and some components in the vehicle could become damaged
• 10211799DD: LIMITED SERVICE CAMPAIGN 22LD01 (Remedy Notice) Dealer Letter and Technical Instructions Available on TIS Optional Body-Colored Rear Spoiler Designed for: Certain 2021 Model Year IS 300 Vehicles
• 10211798DD: LIMITED SERVICE CAMPAIGN 22LD01 (Remedy Notice) Dealer Letter and Technical Instructions Available on TIS Optional Body-Colored Rear Spoiler Designed for: Certain 2021 Model Year IS 300 Vehicles
• 10211797Ti: technical instructions limited service campaign 22ld02 optional body-colored rear spoiler designed for: certain 2021 model year IS 300 vehicles
• 10211796AL: The involved vehicles were equipped with an optional body-colored rear spoiler. There is a possibility that water could leak into the trunk area of the vehicle through the holes used to fasten the spoiler onto the trunk lid. If this occurs, customers may notice water in the trunk area and some components in the vehicle could become damaged
• 10211795DL: The involved vehicles were equipped with an optional body-colored rear spoiler. There is a possibility that water could leak into the trunk area of the vehicle through the holes used to fasten the spoiler onto the trunk lid. If this occurs, customers may notice water in the trunk area and some components in the vehicle could become damaged
• 10211792Ti: technical instructions limited service campaign 22ld01 optional body-colored rear spoiler designed for: certain 2021 model year IS 300 vehicles
• 10211791AL: The involved vehicles could be equipped with one of the 53 optional body-colored rear spoilers covered by this campaign which may allow water to leak into the trunk area of the vehicle through the holes used to fasten the spoiler onto the trunk lid. If this occurs, customers may notice water in the trunk area and some components in the vehicle could become damaged.
• 10211790DL: The involved vehicles could be equipped with one of the 53 optional body-colored rear spoilers covered by this campaign which may allow water to leak into the trunk area of the vehicle through the holes used to fasten the spoiler onto the trunk lid. If this occurs, customers may notice water in the trunk area and some components in the vehicle could become damaged.
• 10210364TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns
• 10209023TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
• 10209021Ti: technical instructions for 22lc01 data communication module (dcm) reprogramming certain 2021 model year is300, is350, lc500, lc500h, lc500c, ls500, ls500h, nx300, nx300h, rc300, rc350, RC f certain 2021-2022 rx350, rx350l, rx450h, rx450hl certain 2022 gx460
• 10209020AL: Due to improper programming of the Data Communication Module (DCM), which provides cellular communication in various situations, including emergencies, the driver and Safety Connect operator may not be able to hear each other?s voices during a Safety Connect call
• 10209019DP: Due to improper programming of the Data Communication Module (DCM), which provides cellular communication in various situations, including emergencies, the driver and Safety Connect operator may not be able to hear each other?s voices during a Safety Connect call.

Every Lexus IS 300 model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.