2009 Lexus LS
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2009 Lexus LS. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
13 complaints
What owners report most
Latest complaints
- Electrical system · Service brakes · Wheels
This particular model 2009 Lexus LS460 apparently has an issue with the ABS system module (ABS Brake pump actuator) and when it fails it is like a domino effect not to mention having to reprogram the cars whole computer system all over again, I researched this issue and found that the issue is…
This particular model 2009 Lexus LS460 apparently has an issue with the ABS system module (ABS Brake pump actuator) and when it fails it is like a domino effect not to mention having to reprogram the cars whole computer system all over again, I researched this issue and found that the issue is rampant with this year and model, not only is it expensive to fix (4k) the part alone is over 1k. If the system was to fail while driving it would pose a significant danger to myself and others as I would not be able to brake, or if I drive in wet weather the system could fail on me again. Everyone that owns this model has the same issue. once it happens it is said that it will happen every 30000 miles or so. I bought the car in 2024; I hadn't even had it a year before the system failed and I have not been able to drive the car since March 2025. I think issues involving the cars ABS should automatically be a recall. Now I feel like I am stuck with a car payment for a car I can't even drive because the brake system failed, and will continue to fail over and over, even if I could drive it I would be scared to. If the car senses and accident or spinout and the abs fails and locks up that's dangerous. I can't afford to fix this issue multiple times no one should have to go through this when buying a car as luxury and expensive as Lexus is. The car is too old for the lemon law but I bought a lemon, as big as this issue is this should have been a recall. Please help...
- Electrical system
The battery died and we have replaced it with 3 new batteries and something keeps draining the battery. We have had multiple mechanics come and try to figure out what is going on with it, checked the alternator, checked every fuse, checked everything and no one can figure it out
- Service brakes
My wife was driving, we got check engine & VSC sign, we checked with car mechanic, who asked us to take to dealer, they diagnosed & fixed some parts & charged us around 1000.00 $, Next day she drove around 6 miles, she was ready to enter highway sign came, stop car immediately at safe place, she…
My wife was driving, we got check engine & VSC sign, we checked with car mechanic, who asked us to take to dealer, they diagnosed & fixed some parts & charged us around 1000.00 $, Next day she drove around 6 miles, she was ready to enter highway sign came, stop car immediately at safe place, she called dealer who advised to bring car back, she took car back ,they diagnosed again & told us it will cost 4042.11 to replace brake actuator & brake pump,we searched that this was manufacturing defect, we contacted Lexus corporate office, they said that it factory defect only till 2018 & declined to fix,they said they send us letter,we never received any letter.Car mileage is around 120,000 only,my wife narrowly escaped accident, Is not dealer responsible to contact customers by phone or E mail for safety issues ,moreover we took car to dealer multiple times for not staring ,they fixed battery all the time , we also got car maintainece service from the dealer many times ,was not it their responsibility to make us aware for this defect & fix? they should have diagnosed this problem when we took car for VSC & engine check sign? Pleas investigate so no body else suffers or dies in an accident, Thanks
- Service brakes
Brake shake violently when applied makes loud noises does this most times car has new brakes and rotors mechanic thinks it’s the brake actuator makes car unsafe to drive
- Electrical system · Steering · Wheels
I was driving and my steering locked up and my check VSC light came on, and check power steering system came on and told me to check with dealer.If someone can please contact me ASAP would be wonderful and appreciated..Thank you
- Visibility/wiper
Dashboard IS sticky/tacky. Dashboard IS also very shiny and make it's almost impossible to drive in sunlight. Which IS very unsafe
- Engine · Fuel/propulsion system · Vehicle speed control
When driving, slowing to make a turn, putting foot back on gas....feels either like gear slipping or fuel injection slip. makes quick catch and jumps. Also, when coming to stop, feels like stalling. very scary.
- Engine · Power train · Vehicle speed control
I purchased my 2009 ls460 in 2017 at lexus of huntsville, al with 115K miles. It began having poor acceleration 1 month after I purchased it. I went back to the dealer and expressed my concern. They asked me to start using premium gas form the same station. Nothing changed and 3MO latter I moved to…
I purchased my 2009 ls460 in 2017 at lexus of huntsville, al with 115K miles. It began having poor acceleration 1 month after I purchased it. I went back to the dealer and expressed my concern. They asked me to start using premium gas form the same station. Nothing changed and 3MO latter I moved to indianapolis and had my lexus serviced at tom wood lexus of indianapolis. I asked them to do a full diagnostic for repairing the now dangerously low acceleration. Tom wood changed and checked fuel filter fuel lines fuel injectors air intake mass airflow air filter reflashed ecm cost me 2 separate visits, 10+ days in a loaner vehicle and $800+ and the issue behind what was causing the low acceleration was never found. So I filed my first complaint case with lexus corporate and they denied my claim in that it was no longer under their powertrain warranty. Despite my effort to simply request and state that I purchased my lexus at a lexus dealer and it has been maintained by a lexus dealer. I ought to be able to rely on lexus (especially an LS on of their high end designs) to be of reasonable quality, fit for safe use as an automobile. The liability for defects of the engineering of the internal mechanics and any future wrecks or injuries caused by the engineering defect IS lexus' liability. Just trying to have a safe vehicle for my family. well that got me nowhere with lexus. Now my job has me lining in louisiana and I tried a second time and took my ls460 to price leblanc lexus of baton rouge. Their service team was fantastic and their tech let me know that this IS a known issue with lexus and that I'D need to replace all cylinder heads and values. Total cost being $13-15k. That IS more than the value of the vehicle. I have filed a second complaint and repair request with lexus corporate and am being told the same line as before. Not their problem.
- Unknown or other
The safety issue our car has IS delayed acceleration. This IS a very concerning safety hazard. After reading many online forums, there are many other '09 LS owners experienced the same problem. we have brought our car to the lexus dealership a few times and they have not been able to properly fix…
The safety issue our car has IS delayed acceleration. This IS a very concerning safety hazard. After reading many online forums, there are many other '09 LS owners experienced the same problem. we have brought our car to the lexus dealership a few times and they have not been able to properly fix or even diagnose the cause. There are no lights on the dashboard indicating where the problem lies. All we have been told IS that it's in the knock sensor. We have only been told that lexus has designed the knock sensor in such a way that a check engine light or code will not be given. This IS not good for us as the customer. We believe this IS a urgent recall problem that lexus must own and repair. This IS a mayor safety hazard that has potential to put the lives of my family or others at stake.
- Unknown or other
Several interior parts are melting. lexus IS aware and authorized a repair in certain models, but they have not issued a recall to stand behind their product. I need your assistance in forcing the issue. finally, I just remembered to google this today and was very surprised by what I discovered.
- Engine
2009 lexus LS 460 AWD the car lost power upon acceleration after the 90,000 mile service. I brought it back to dealer (lexus of naperville) they said that they reflashed the controller. the car lost performance but did not loose power until the next oil change. at 94000 miles a few days…
2009 lexus LS 460 AWD the car lost power upon acceleration after the 90,000 mile service. I brought it back to dealer (lexus of naperville) they said that they reflashed the controller. the car lost performance but did not loose power until the next oil change. at 94000 miles a few days after service the car lost power on acceleration again, I brought it back to dealer at which time they rebuilt the top of the engine for a cost of $11,500.00 under warranty. The car ran fine until the next service on 7/03/14. when I left the dealer on the way home I made a legal right turn on red and pressed the accelerator, the car started to accelerate then loss all power luckily I was able to get to the shoulder and away from the semi that was about to run me over. I called the dealer and told them what happened, they brought a loaner and took my car for service. after three weeks they told me that the problem was confirmed and that lexus IS having a problem with the knock sensor on that particular engine and it will randomly retard the timing resulting in a loss of power. I was also told that they do not have a fix at this time and that the car IS safe to drive my car and they will tell me when I should bring it back. I left the car at the dealer and walked home because I believed that if I would have accepted the car and driven it knowing that it had that defect and became involved in an accident I would be as much to blame as lexus. I had the same problem in my 2007 ls460 but was told they had the problem fixed in the 2009 that I purchased. I was also told they had a few others at the dealership with same problem. *js
- Engine · Fuel/propulsion system · Power train
After an oil change, using fully synthetic oil per sterling mccall lexus of houston, the lexus ls460 shows hesitation in acceleration. At local road and at speed of 15 mph, I tried to accelerate and pushed gas pedal to floor, the engine rpm reached more than 5000 but the car did not accelerate as…
After an oil change, using fully synthetic oil per sterling mccall lexus of houston, the lexus ls460 shows hesitation in acceleration. At local road and at speed of 15 mph, I tried to accelerate and pushed gas pedal to floor, the engine rpm reached more than 5000 but the car did not accelerate as expected. While in theory the engine power reaches peak of 386 horse power at 4200 rpm. In one word, the acceleration IS not linear to the push on gas pedal at all. Feels like the engine power does not corresponds to the gas pedal travel distance, as it should. And in critical situations, this failure to accelerate as it should could cause problem or accidents. A google search shows that many other owners have the same experience. Maybe lexus should look into this and help fix the problem. Thanks, *tr
- Power train
TL* the contact owns a 2009 lexus LS. While the vehicle was parked the contact noticed there was fluid leaking from the front end. The vehicle was taken to the dealer for diagnostic testing and the technicians stated the transmission had a hole on the side wall that allowed transmission fluid to…
TL* the contact owns a 2009 lexus LS. While the vehicle was parked the contact noticed there was fluid leaking from the front end. The vehicle was taken to the dealer for diagnostic testing and the technicians stated the transmission had a hole on the side wall that allowed transmission fluid to leak. The transmission was replaced. The manufacturer was made aware of the failure and was unable to provide assistance. The vehicle was repaired. The approximate failure mileage was 200.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11007456Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11006162Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11005121Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11005063Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11003650To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11003648The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Lexus paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. BO029-91. The entire bulletin has been updated. Service Bulletin No. BO029-91 is obsolete
- 11003643Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Lexus vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11003642Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-PG004-94. The entire bulletin has been updated.
- 11003641Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.
- 11003595To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11003593The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Lexus paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. BO029-91. The entire bulletin has been updated. Service Bulletin No. BO029-91 is obsolete
- 11003588Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Lexus vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11003587Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-PG004-94. The entire bulletin has been updated.
- 11003586Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.
- 10234307DP: Although the Brake Booster and Brake Booster Pump Assembly are covered by Lexus?s New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership experience. Lexus is providing coverage for repairs in the subject vehicles related to certain internal malfunctions of the Brake Booster Pump Assembly and/or Brake Booster, depending on the model.
- 10214355Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
- 10210374TSB: This Service Bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. Follow the Repair Procedure in this bulletin to replace the loose or damaged carpet floor retainer(s).
- 10209023TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
- 10207945POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
- 10205383Spots in Window Glass - vehicle exterior
- 10205352Windshield Wiper Blade Maintenance and cleaning
- 10205346Auto matic Transmission Replacement kPrecautions
- 10205331Immobilizer and Smart Key Reset
- 10205329Immobilizer and Smart Key Reset.
- 10205327Techstream ECU Flash Reprogramming Procedure.
- 10190468Lexus Safety Recall and Service Campaign - Technician Certification Requirements
- 10179697TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.
- 10179691TSB: Some 2006 ? 2020 model year Lexus hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery cooling fan or intake filter. This condition could reduce the efficiency of the HV battery cooling system.
- 10179601TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.
- 10179595TSB: Some 2006 - 2020 model year Lexus hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery cooling fan or intake filter. This condition could reduce the efficiency of the HV battery cooling system.
- 10177780TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. This Service Bulletin provides best practice procedures for vehicle pulling complaint, diagnosis, and repair for 2002 ? 2021 model year Lexus vehicles. This information supplements Repair Manual procedures when the symptoms are: ?Vehicle Pulling: The vehicle moves to the right or left when the driver holds the steering wheel while driving straight ahead without exerting steering effort. ?Steering Wheel Off Center: The vehicle travels straight, but the steering wheel is not pointed straight ahead. The vehicle is not pulling. Before repairing a vehicle pulling to one side, it is necessary to clearly identify the cause of the pulling condition. Frequently, pulling to one side is diagnosed as a wheel alignment concern. However, the actual cause may be related to the lateral force generated by the tires, vehicle damage, road crown or worn components. Performing a wheel alignment when tire force is the cause could result in the wheel alignment being set at a value outside of specifications. This could then cause other problems such as uneven tire wear, etc. A customer may notice a pull to the left when in the left lanes of travel and notice a pull to the right or no pull when traveling in the right lanes of travel on the very same section of roadway. This road crown effect is environmental and cannot be corrected with suspension adjustments or any other wheel or tire modification discussed in this bulletin.
- 10176283Safety Recall and Service Campaign - Technician Certification Requirements
- 10174889TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates
- 10174888TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 93, and PG002-90. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1990 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin.
- 10171447TSB: REVISION NOTICE January 15, 2020 Rev1: ? The Warranty Information and Repair Procedure sections have been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-SB-0041-15. ? Applicability has been updated to exclude 2007 model year LS600h vehicles. ? The Repair Procedure section has been updated. Service Bulletin No. L-SB-0041-15 is obsolete and any printed versions should be discarded. Some 2006 ? 2015 model year Lexus vehicles may exhibit a condition where any of the following components become sticky and/or cracked. ? Dashboard/instrument panel ? Interior door trim panels (front and rear) ? IP Lower (No. 1) ? Center console box ? Center console RR ? Glove compartment Follow the Repair Procedure in this bulletin to address this condition.
- 10170185TSB: Some 2007 ? 2017 model year LS460/LS460L and 2008 ? 2016 model year LS600h vehicles may exhibit a squawk/bark noise from the brake actuator when depressing and/or releasing the brake pedal. Follow the Repair Procedure in this bulletin to address this condition.
- 10164328TSB: REVISION NOTICE July 01, 2019 Rev1: G1668 Applicability has been updated to include 2019 ? 2020 model year Lexus vehicles. G2158 The Techstream Preparation and Process Overview sections have been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-SB-0021-14. G1765 Applicability has been updated to include applicable 2018 models and 2016 ? 2018 model year RC 300 and 2015 ? 2018 model year RC 350 vehicles. ? Applicability has been updated to exclude 2001 ? 2003 model year ES 300 vehicles. Service Bulletin No. L-SB-0021-14 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines the use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. NOTE ECU is a Lexus term used to describe integrated computerized devices responsible for managing the operation of a system or subsystem. For the purposes of this bulletin, the term ECU is used as a generic label for the following SAE J1930 standard references: ? Powertrain Control Module (PCM) ? Engine Control Module (ECM) ? Transmission Control Module (TCM) ? Any other Lexus-specific control unit
- 10153251Customer Support Program Bulletin: Lexus has received reports indicating that a combination of high humidity, high temperatures, and light intensity may cause the surface of the Dashboard (Instrument Panel) and/or certain interior trim panels in some of the subject vehicles to become cracked and/or sticky over time.
- 10153250Customer Support Program Bulletin: Lexus has received reports indicating that a combination of high humidity, high temperatures, and light intensity may cause the surface of the Dashboard (Instrument Panel) and/or certain interior trim panels in some of the subject vehicles to become cracked and/or sticky over time.
- 10153249Dealer Packet: January 23,2019 Lexus has expanded this Customer Support Program to include certain IS 250/350 vehicles. Lexus has received reports indicating that a combination of high humidity, high temperatures, and light intensity may cause the surface of the dashboard (instrument panel) and/or certain interior trim panels in some of the subject vehicles to become cracked and/or sticky over time. The dashboard (instrument panel) and interior trim panels are covered by Lexus? New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first). However, because we at Lexus care about each customer?s ownership experience, Lexus is now offering a voluntary Customer Support Program that applies to cracked and/or sticky dashboard (instrument panel) and/or certain interior trim panels of covered vehicles as a result of heat, humidity, and light intensity, regardless of whether the vehicle is out of warranty. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
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