2011 Lincoln Town Car
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2011 Lincoln Town Car. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2011 Lincoln Town Car. Newest first.
Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall…
Risk and remedy
Risk
Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
Remedy
Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts…
Risk and remedy
Risk
If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
Remedy
Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.
Executive coach IS recalling certain model year 2008-2011 lincoln town car limousines. the fuel rail shield was left off during manufacturing. in a frontal impact the engine could potentially bend or rupture fuel lines if the replacement shield IS not in place, causing those lines to leak fuel.
Risk and remedy
Risk
Fuel leakage, in the presence of an ignition source, could result in a fire.
Remedy
Executive coach will supply kits and installation instructions to have vehicles repaired at a facility of the owner's choice. this service will be performed free of charge. the safety recall began on december 1, 2010. owners may contact executive coach at 888-322-9272.
Owner complaints
6 complaints2 involved a crash2 injuries
What owners report most
Latest complaints
- Steering · Unknown or other
I believe I have problem with the ,safety recall ,the vehicle experience a loss of steering, and I was almost crash my vehicle on the highway ,and also believe car was recalled but not fixed .
- Steering
I was driving going over 50 per mile on hwy , when I try to take the exit my vehicle keep going straight I can't move the steering wheel , I was almost going to the trees than I stop . And I think this part of recall please contact me at [xxx] thank you . information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6).
- Air bags · Seat belts · Vehicle speed control
The car accelerated while going up a ramp that went to an axis road to the interstate. we hit a retaining wall head on, spun around and then the back of the car also hit the wall. my seat belt did not hold me back. I ended wedged between the console and dashboard. I have a broken rib and…
The car accelerated while going up a ramp that went to an axis road to the interstate. we hit a retaining wall head on, spun around and then the back of the car also hit the wall. my seat belt did not hold me back. I ended wedged between the console and dashboard. I have a broken rib and chipped tooth and bumps and bruises. my wife was a passenger and her seat belt held her. the air bags did not deploy. our car was totaled
- Steering
Steering binds during right and left turns. I have to manually return the wheel to center after a turn.
- Air bags · Service brakes · Steering
While driving, my 2011 lincoln, continental which was IS showroom condition, at approximately 30-35 mph, on wet pavement (not saturated) negotiating slight curve,while wearing a seatbelt, vehicle veered left more than a left front flat tire would cause. Steering did not respond. Vehicle crossed…
While driving, my 2011 lincoln, continental which was IS showroom condition, at approximately 30-35 mph, on wet pavement (not saturated) negotiating slight curve,while wearing a seatbelt, vehicle veered left more than a left front flat tire would cause. Steering did not respond. Vehicle crossed yellow double solid line striking guide rail head on. No interior safety equipment worked for passenger. Seatbelt remained in latched position but did not tighten. Standing on brake vehicle did not appear to slow. ... 10-12 seconds later my vehicle was struck at the driver's front wheel and fender by a truck traveling approx. 50 mph. No airbags deployed. injuries to passenger. Vehicle totaled. note:lincoln continental driver IS a professional driver with no accidents in 34 years. 1. Steering did not work, left or right. 2. ABS did not activate. 3. Airbags did not deploy in first or second collision. No front airbag no side airbag deployed. *tr
- Tires
TL* the contact owns a 2011 lincoln town car equipped with michelin radial xse tires, size p225/60/r17. The contact noticed the tire was completely flat with a 3 inch gash on it. The contact took the tire to a dealer who stated that he must have hit a pot hole in order for the tire to such…
TL* the contact owns a 2011 lincoln town car equipped with michelin radial xse tires, size p225/60/r17. The contact noticed the tire was completely flat with a 3 inch gash on it. The contact took the tire to a dealer who stated that he must have hit a pot hole in order for the tire to such extensive damage. The tire was replaced but another failure recurred on the rear drivers side tire. The contact stated that there was also a blister on the tire. The failure mileage of the tire and vehicle was 6,000. The dot number was unavailable.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10254138All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
- 10205037Inpected or repaired under 13R01 - Requests for recall service action under 13S08
- 102049974R75E Transmission - Grinding/Whine/Vibration/Gear Slippage - Serrvice Kit available
- 10183773For 2005-2012 Crown Victoria, 2005-2011 Grand Marquis and Town Car vehicles, Regional Program 13R01 applies to vehicles not registered in corrosion states and not included in Safety Recall 13S08, where operation in high corrosion areas for an extended period may lead to corrosion in the lower intermediate steering shaft swing link. This may result in a compressed upper intermediate steering shaft and separation from the steering column, which can result in a loss of steering control. Vehicles covered under 13R01 that were inspected or repaired without replacement of the lower intermediate shaft, and have relocated to high corrosion areas, may experience subsequent corrosion of the lower intermediate steering shaft swing link.
- 10166447This SKU is a Radiator Fan. The customer communication requested return of unsold inventory to inspect the electrical connections. An electrical connection issue may lead to the fan not working potentially throwing a check engine light for overheating.
- 10164508Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the glass and cause visual distortion and/or discoloration on the outer surface which cannot be removed by further cleaning. If this type of distortion is found, inspect the area of the glass that is covered by the cowl and/or molding. The portion of glass that is covered by the cowl or molding will not be affected by the acid. Hydrofluoric acid damage is not a defect in material or workmanship and is not a warrantable condition.
- 10160931On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the transmission. Failure to adequately lubricate the converter hub greatly increases the likelihood of the flexplate cracking in the future. Missing dowels may cause a misalignment issue also resulting in a premature failure. Refer to Workshop Manual (WSM), Section 307-01.
- 10140323The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
- 10138524The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
- 10137113Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab select Dealer Installed Accessory or Accessory Installation.
- 10109070The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes (DTCs) when appropriate. Using these PIDs for diagnostics will lead to inaccurate results and improper ETB replacements. If a concern is intermittent and no DTCs are present, refer to historical DTCs and the PC/ED, Section 3 No DTCs Present Index chart for further information.
- 10095184Replacing the original equipment sync/navigation system with either an aftermarket sync/navigation kit or modifying original sync/navigation parts to provide additional features IS not recommended nor supported on any ford, mercury or lincoln vehicle. Only approved genuine ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: monroney label (window sticker), professional technician society (pts) oasis tab select sync or hvbom. For genuine ford accessories use: pts workshop tab select dealer installed accessory or accessory installation.
- 100752624R75E TRANSMISSION - GRINDING/WHINE/VIBRATION/GEAR SLIPPAGE - SERVICE KIT AVAILABLE ISSUE A service kit has been released to assist with proper repair of the 4R75E transmission in 2008 Mark LT, 2008-2010 F-150, 2008-2010 / 2013-2014 E-Series, 2008-2011 Crown Victoria, Grand Marquis and Town Car vehicles that exhibit a grinding, whine-type noise, vibration and/or gear slippage while driving, or a loss of reverse resulting from a planetary gear assembly failure.
- 10057834Ford: no service action IS recommended for this condition. Please use at your discretion. Various 2010-2015 vehicles may experience a turbulence noise, similar to an helicopter noise, at highway speeds when the rear door window(s) or sunroof are open.
- 10056701Ford/lincoln/mercury: failure of planetary gear assembly IS due to transmission, on certain vehicles, exhibiting grinding, gear slippage, whine type noise, vibration, while driving or loss of reverse.
- 10056191Ford/lincoln/mercury: the indicator may illuminate overdrive off and/or slipping in 3RD or no 4TH gear, due to direct clutch failure and diagnostic trouble code (dtc) p0733 and/or p0734. Model 2008-2013 mark LT, F-150, crown victoria, grand marquis, town car, e series.
- 10054924Ford: the lower intermediate steering shaft, has corrosion of swing link joints, combined with collapsed upper intermediate steering shaft, resulting in steering column separation and loss of steering control. Model 2005-2011 crown victoria, grand marquis, town car. Updated 04/23/14 updated 07/10/15 updated 7/15/15
- 10054006Ford: swing link joints on lower intermediate steering shaft, has corrosion, and combined with collapsed upper intermediate steering shaft, on some vehicles, causes steering column to separate, leading to steering control loss. Model 2005-2011 crown victoria, grand marquis, town car.
- 10039077Ford: 2009-2011 lincoln. The driver seat belt buckle IS shorter than the passenger side.
Every Lincoln Town Car model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.