2010 Mack Cxu
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2010 Mack Cxu. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
7 recalls name the 2010 Mack Cxu. Newest first.
Mack Trucks Inc. (Mack) is recalling certain model year 2010-2015 CXU trucks manufactured November 20, 2009, through January 27, 2014, and equipped with dual vertical exhaust pipes. The white conspicuity reflectors on the rear of the cab could be blocked by the exhaust pipes. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard…
Risk and remedy
Risk
A blocked reflector makes the truck-tractor less visible when operating the vehicle without a trailer in the dark, increasing the risk of a crash.
Remedy
Mack will notify owners, and dealers will inspect the trucks and if the reflectors are blocked, they will add two vertical white reflectors to the rear glass , free of charge. The recall began on May 30, 2014. Owners may contact Mack Customer Service at 1-336-393-2000. Mack's number for this recall is SC0378.
Mack Trucks Inc. (Mack) is recalling certain model year 2010-2014 CHU, CXU, and MRU, 2007 CT and CV, 2008-2014 GU, and 2011-2014 LEU, and TD trucks manufactured February 28, 2006, through November 8, 2013, and equipped Hamsar Electronic Flasher. The hazard warning lights may fail.
Risk and remedy
Risk
A failure of the hazard warning lights could reduce the trucks visibility, increasing the risk of a crash.
Remedy
Mack will notify owners, and dealers will replace the electronic flasher unit, free of charge. The recall will begin by mid-June 2014. Interim letters went out to owners on June 23, 2014. The recall began on July 25, 2014. Owners may contact Mack customer service at 1-866-298-6586. Mack's number for this recall is SC0379.
Mack Trucks, Inc. (Mack) notified the agency on February 20, 2014, that they are recalling certain model year 2010-2012 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. While continuing to research the scope of the issue, Mack expanded the recall on November 18, 2014 to include certain model year 2008-2009 and 2013-2014…
Risk and remedy
Risk
Deposits of contaminants may result in the circuits being bridged, creating a high resistance short, increasing the risk of a fire.
Remedy
Mack has notified owners, and dealers will inspect the EPDM. If contamination has occurred, dealers will replace the EPDM and address the leak, free of charge. Owners of model year 2010-2012 CHU, CXU, GU and TD vehicles were initially notified April 24, 2014. Owners affected by the recall expansions were notified in February 2015. Owners may contact Mack Trucks at 1-336-393-2000. Mack's number for this recall is SC0375.
Mack is recalling certain model year 2007-2010 CHU and CXU vehicles, manufactured from October 13, 2006, through December 23, 2009 and equipped with daytime running lights and fog lights. A short in the fog light circuit may cause the low beam headlight circuit to cut out.
Risk and remedy
Risk
If the low beam headlights go out, the driver may lose visibility, increasing the risk of a crash.
Remedy
Mack will notify owners, and install an additional wiring harness on the affected vehicles, free of charge. The safety recall began on November 14, 2012. Owners may contact Mack Trucks at 1-800-866-1177.
Mack trucks IS recalling certain model year 2010-2011 chu, cxu and gu heavy trucks manufactured from july 12, 2010, through july 23, 2010 for a potentially defective weld on the shaft that the clutch pedal attaches to.
Risk and remedy
Risk
If the weld fails, the pedal shaft may work its way loose and potentially cause the clutch pedal to fall to the floor, which would limit the driver's control of the vehicle increasing the risk of a crash.
Remedy
Dealers will replace the clutch pedal shaft free of charge. the safety recall began on august 29, 2011. owners may contact mack trucks at 1-800-866-1177.
Mack trucks IS recalling certain model year 2008-2011 chu and cxu heavy trucks manufactured from january 2008 through july 2010. there may be an interference with the bolts used to secure the fifth wheel to the frame that can prevent the bolts from being torqued to specification.
Risk and remedy
Risk
The bolts may fail and could result in the fifth wheel coming loose causing the trailer to separate from the tractor increasing the risk of a crash.
Remedy
Dealers will inspect and replace the bolts as required free of charge. the safety recall began on may 30, 2011. owners may contact mack trucks at 1-800-866-1177.
Mack trucks IS recalling certain model year 2010 through 2011 cxu, heavy trucks manufactured from august 12, 2009, through august 31, 2010. the rear hold-down brackets that secure the battery box lid may be rotated too far forward, which may restrict the battery box lid from properly seating.
Risk and remedy
Risk
If this occurs, the battery box lid may come off when stepping on the step, which may cause a person to fall from the vehicle resulting in personal injury.
Remedy
Mack will inspect and adjust the rear hold-down brackets as required free of charge. the safety recall began on december 1, 2010. owners may contact mack trucks at 1-800-866-1177.
Owner complaints
1 complaints1 involved a fire1 injuries
Latest complaints
- Engine
A 2010 mack truck tractor equipped with a diesel particulate filter type exhaust system spontaneously caught fire while in regeneration mode as the vehicle was traveling down an interstate highway. Fire consumed the cab of the truck resulting in a total loss to the vehicle. Driver of vehicle suffered burns and smoke inhalation injuries in an attempt to put the fire out.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Failing 5th wheel attachment bolts
On October 3rd 2010 the Office of Defects Investigation (ODI) received two complaints on 2009 - 2010 Mack CXU612 and CXU trucks for failing bolts that clamp the 5th wheel to the frame of the truck. On January 19, 2011 ODI opened this Preliminary Evaluation.During the course of the investigation ODI took possession of…
On October 3rd 2010 the Office of Defects Investigation (ODI) received two complaints on 2009 - 2010 Mack CXU612 and CXU trucks for failing bolts that clamp the 5th wheel to the frame of the truck. On January 19, 2011 ODI opened this Preliminary Evaluation.During the course of the investigation ODI took possession of fasteners from the field.These fasteners, taken off subject complaint vehicles, exhibited 'hourglass like stretching' indicating plastic deformation.This same source supplied ODI with new fasteners (for the subject vehicle) that were recently purchased and never used.The bolts supplied by the manufacturer are M16 x 2 Class 10.9 bolts.Per SAE J1199, these bolts should have a proof load 130 kN (~29,000 lbf) and tensile strength of 163 kN (~36,600 lbf).These bolts are not designed to be torque to yield.ODI took possession of these field samples and sent them to (VRTC) Vehicle Research and Testing Center for testing.Some of the new and used fasteners from the field were tested to the SAE J1199 standard and all passed.Other tests at VRTC indicated that the stretched bolts were likely the result of over torque during installation or maintenance.VRTC tested other methods to pre-tension the bolts and found that load indicating washers and turn-of-the-nut method both gave better clamping load control than a torque wrench.In February 2011 Mack started to perform field inspections associated with this investigation in an attempt to understand the cause of the bolt failures.During these inspections, Mack discovered that there was an interference with the bolts used to secure the fifth wheel to the frame.This interference can prevent the bolts from being torqued to specification.If this occurs, the bolt(s) may fail and in extreme cases may result in the fifth wheel coming loose causing the trainer to separate from the tractor.Mack has issued a voluntary Safety Recall 11V-209 for (failure of fifth wheel mounting bolts). However, claims in the field suggest the manufactured supplied fasteners are inferior and stretch regardless of interference.ODI will continue to monitor this issue and follow the completion progress.If failures continue, ODI may open another investigation to investigate future failures.Mack Truck's recall action resolves the issues raised by this investigation and, therefore, this investigation is closed.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11008366CBR: To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP fi le will need to be downloaded.
- 11003042CBR - Accelerator Pedal: Inspection Instructions
- 11000831CBR: Vehicles built with an 11 liter engine may experience a complaint of excessive fuel in the oil. It is possible that the source of the fuel is the rear fuel galley plug in the cylinder head. A new and improved fuel galley plug has been developed to resolve this issue.
- 10251333CBR -Telematics Gateway (TGW) Connect Ability Issues
- 10251331CBR - Active "Set Park Brake" Message On Drivers Information Display (DID).
- 10251329CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.
- 10246086TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The new HD through shaft is an upgrade over the current standard shaft and can now be used as a replacement part instead of the standard shaft. The new HD shaft has a new design to increase strength, longevity and life over the standard shaft.
- 10241946TSB: Barksdale Leveling Valve, Leak Test
- 10241945TSB: Air Restriction Indicator
- 10237374Service Literature Published and Released in May, 2023
- 10237342CBR: Diagnostic Trouble Code (DTC) P215A-64, Fault Code SPN 84 FMI 19
- 10237339CBR: eWarranty To UCHP Labor Code ( SCC Code ) Crossover, Conversion Information For Use With Campaigns ( FI, PI ) And Recalls ( EC, SC ), Location On Trucks Dealer Portal ( TDP )
- 10235490TSB: Vibration Diagnostics
- 10235489TSB: Stock Vehicle Storage and Maintenance
- 10235486TSB: New Vehicle Safety Certification Requirements for Vehicles, U.S. and Canada
- 10232613Mack MMD Alternator Pulley
- 10232608Mack DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
- 10232599Flywheel Housing Thread Repair
- 10232598Instrument Cluster Programming - Programming Fails Or Errors Display When Replacing An Instrument Cluster With A Newer Part Number (Conversion Kit) - US04 To US10 Chassis (9-Pin Diagnostic Connector)
- 102226442008 Document reformatted to be published as a TSB in Impact. Air suspension ride height.
- 102226412008 Document reformatted to be published as a TSB in Impact. Two-Piece clutch brake.
- 102226302008 Document reformatted to be published as a TSB in Impact. HVAC fine particulate filter.
- 102226292008 Document reformatted to be published as a TSB in Impact. Fender mounted mirror washer kit.
- 102226262008 Document reformatted to be published as a TSB in Impact. DPF outlet pipe heat shield.
- 102226212008 Document reformatted to be published as a TSB in Impact. Loose oil filter spud.
- 102226202008 Document reformatted to be published as a TSB in Impact. Cooling system connections.
- 102226172008 Document reformatted to be published as a TSB in Impact. Chassis lean.
- 102226152008 Document reformatted to be published as a TSB in Impact. Paint protection.
- 102226142008 Document reformated to be published as a TSB in Impact. Torque rod interference.
- 102226102008 Document reformated to be published as a TSB in Impact. Revised battery ti battery cable
- 10222608TSB-Charge Air Cooler t-clamp install.
- 102191352009 Document reformatted to be published as a TSB in Impact. Turbo Actuator Connector Repair.
- 102190822009 Document reformatted to be published as a TSB in Impact. Axle Carrier Pinion Angles
- 102190592007 Document reformatted to be published as a TSB in Impact. Updated Crossmember for improved clearance.
- 102190582008 Document reformated to be published as a TSB in Impact. Frame reinforcement plate.
- 102190572008 Document reformatted to be published as a TSB in Impact. Rear Suspension Repair.
- 102153592008 document reformated to be published as a TSB in Impact. All CXU, CHU, GU, MRU's built with Volvo Engines and 07 Emissions. Cleaning Aftertreatment Fuel Injectors.
- 10215315Programming Failure - Chassis With Cummins Engine And An Allison Transmission
- 10215314NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions.
- 10215312(Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP).
Every Mack Cxu model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.