2018 Mack Cxu

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11010857Vehicles may present with oil leak coming from the clutch/flywheel housing and observation of burned clutch smell or clutch slipping. These symptoms can be mistaken as a crankshaft rear main seal leak, when the actual cause is the crankshaft adaptor O-ring.
• 11009710EMISISON RECALL - SCR Replacement.
• 11008387Emission Recall: EC0033-M0304 SCR Recall
• 11008374CBR: US17 GHG Common Rail Fuel System Component Electrical Faults - Model Year 2017 To 2024
• 11008366CBR: To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP fi le will need to be downloaded.
• 11006927CBR: Diagnostic Trouble Code (DTC) U010187- Lost Communication With TECU
• 11006925CBR: 11L, 13L, And 16L Engine Oil Analysis Specifications - US10 And Newer Emissions
• 11006923CBR: Mack chassis with an mDRIVE transmission, there have been reports of complete shift assemblies and TECUs being replaced due to technicians being unable to pinpoint the source of the air leak.
• 11005410CBR: Telematics Gateway (TGW) Connect Ability Issues
• 11003042CBR - Accelerator Pedal: Inspection Instructions
• 11000831CBR: Vehicles built with an 11 liter engine may experience a complaint of excessive fuel in the oil. It is possible that the source of the fuel is the rear fuel galley plug in the cylinder head. A new and improved fuel galley plug has been developed to resolve this issue.
• 11000826Emission Recall: Mack Trucks has identified that the Selective Catalyst Reduction (SCR) system in certain vehicles equipped with the MY 2017 or 2018 MP8 (13L VGT) engine are not meeting California and EPA emissions standards, or Mack cannot confirm its compliance. These vehicles have been flagged due to telematics data showing that the NOx conversion efficiency of the SCR system has dropped below 94% for eight weeks. Alternatively, these vehicles may have communication issues with telematics, such as not reporting or ceasing reporting for the same period.
• 11000819Emission Recall: Mack Trucks has determined that certain vehicles equipped with a model year (MY) 2017-2018 MP8 VGT engines may not meet California and Federal Regulations (CARB). This Recall is for updated software that will reduce the amount of time necessary for the system to operate in a cold engine warm-up strategy and provide health monitoring of the Selective Catalyst Reduction (SCR).
• 10253807CBR: Turbo Compound (TC) Hot Side Noise, Diagnostic Information.
• 10253804CBR: Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F, mDrive) Missing X1 Value In VDA And Default Settings Guidelines, ParameterP1AOB; Fault Code P1052-54, Error 40,Or Error 18 Encountered During Clutch Or Tran.
• 10251333CBR -Telematics Gateway (TGW) Connect Ability Issues
• 10251331CBR - Active "Set Park Brake" Message On Drivers Information Display (DID).
• 10251329CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.
• 10251328CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.
• 10249553CBR: TGW Will Not Connect After SIM Card Replacement
• 10248108Emissions Campaign: Mack Trucks has determined that certain 2014 - 2018 commercial model year CXU, GU, LEU, LR, MRU Vehicles require a replacement Diesel Particulate Filter (DPF) along with updated software.
• 10246086TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The new HD through shaft is an upgrade over the current standard shaft and can now be used as a replacement part instead of the standard shaft. The new HD shaft has a new design to increase strength, longevity and life over the standard shaft.
• 10244808CBR: Vehicle Overspeed Warning Comes Active At A Lower Speed Than Expected; Vehicle Overspeed Warning In Driver Information Display (DID) - Model Year 2018 And Newer With New Style Instrument Cluster
• 10244803CBR: Vehicle Speed Factor (K-Factor) Programming - Speed Factor Value Incorrect When Calculated In Premium Tech Tool (PTT); Speedometer Reading Incorrectly Following A Change To Vehicle Speed Factor - US17+OBD16 And Newer Emissions, Common Model Year 2018.
• 10243454CBR: Model Year 2017, 2018 - US17GHG Common Rail Fuel System Component Electrical Faults
• 10243453TSB: Aftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor, Replacement
• 10243451Service Campaign: Electronic Pressure Relief Valve (EPRV) Delete & Fuel Rail Pressure Sensor Update
• 10241946TSB: Barksdale Leveling Valve, Leak Test
• 10241945TSB: Air Restriction Indicator
• 10240202CBR: Mack DEF Dosing Valve Diagnostic Trouble Codes (DTC) P202D00, P208E00, P103B00 - US10+OBD13 And Newer Emissions
• 10237374Service Literature Published and Released in May, 2023
• 10237354CBR: Model Year 2017 to Current - Fuel Filter Change ( Primary And Secondary ) For The EM - USA17 Emission Engines
• 10237351CBR: Automated Manual Transmission ( AMT ) -Transmission Electronic Control Unit ( TECU ) MID130 PSID 29 FMI 7 /P10AE81 Fault Codes Being Generated
• 10237348CBR: Automated Manual Transmission (AMT) Transmission Kickdown Mode
• 10237342CBR: Diagnostic Trouble Code (DTC) P215A-64, Fault Code SPN 84 FMI 19
• 10235490TSB: Vibration Diagnostics
• 10235489TSB: Stock Vehicle Storage and Maintenance
• 10235486TSB: New Vehicle Safety Certification Requirements for Vehicles, U.S. and Canada
• 10232613Mack MMD Alternator Pulley
• 10232611Electronic Pressure Releif Valve (EPRV) Delete & Fuel Rail Pressure Sensor

Every Mack Cxu model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.