2011 Mazda MAZDASPEED3
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Mazda › MAZDASPEED3 › 2011
These records cover every 2011 Mazda MAZDASPEED3. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2011 Mazda MAZDASPEED3. Newest first.
Mazda North American Operations (Mazda) is recalling certain 2011 Mazda2 and 2010-2011 Mazda3 and Mazdaspeed3 vehicles equipped with a manual seat lifter. In the affected vehicles, the seat height adjustment lifter links may break or detach from the seat frame and the seat angle may incline causing the driver to not be able to maintain an appropriate…
Risk and remedy
Risk
If the driver cannot maintain an appropriate driving position, there is an increased risk of a crash.
Remedy
Mazda will notify owners, and dealers will inspect the seat lifter links and install a reinforcement bracket to the lifter links, or replace the entire seat adjuster unit, free of charge. The recall began April 7, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 0917B.
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15…
Risk and remedy
Risk
If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Remedy
Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Owner complaints
5 complaints
What owners report most
Latest complaints
- Electrical system · Exterior lighting
The passenger headlight has accumulated a lot of moisture (1/2 cup or more) which resulted in the headlight malfunctioning while driving. This IS extremely dangerous, especially had this happened at night. The dealership acknowledge its a common problem, said it was a seal problem that burned out…
The passenger headlight has accumulated a lot of moisture (1/2 cup or more) which resulted in the headlight malfunctioning while driving. This IS extremely dangerous, especially had this happened at night. The dealership acknowledge its a common problem, said it was a seal problem that burned out the ballast, but that it wasn't covered by a warranty or recall. This IS a very common problem (google mazda 3 headlight moisture and there are hundreds of examples) and needs to be recalled/fixed. The dealership will quote over $1000 to repair this problem. Vehicle was in motion in city driving. Additionally in a memo they acknowledge heavy amounts of water should be replaced but because its not a recall anything over 3 years will not be warrantied (see attached). Lastly you can see that the headlight bulb seal has an accumulated rust line about half way up from standing water in the light that rusted out and eventually burned out the ballast (attached).
- Exterior lighting · Structure › Body
Excessive abnormal amount of moisture/water getting in headlight (passengers side) causing headlight not to work. Problem first began 7/1/2016. Water getting into headlight and effecting the afs sensor also. Afs sensor not working now. afs sensor quit working on or about 6/1/2017. Headlight quit working 2/1/2017. Non working headlight and non working afs sensor IS causing problems with visibility at night.
- Steering
TL* the contact owns a 2011 mazda M3S. While driving 30 mph, the power steering warning light illuminated and the steering wheel became difficult to maneuver. The failure recurred intermittently. The vehicle was taken to the dealer where it was diagnosed that the electric power steering pump failed…
TL* the contact owns a 2011 mazda M3S. While driving 30 mph, the power steering warning light illuminated and the steering wheel became difficult to maneuver. The failure recurred intermittently. The vehicle was taken to the dealer where it was diagnosed that the electric power steering pump failed and needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was 15,000. ...Updated 09/12/16 *bf *tr
- Tires · Wheels
2011 mazda 3 rear tire wear issues: car has uneven tire wear, (inside edges) even when tires get rotated, car IS also aligned correctly, no front end issues. after normal driving, the tires get a bad feathering wear issue, creating uneven (inside edge) wear and premature tire usage. This should…
2011 mazda 3 rear tire wear issues: car has uneven tire wear, (inside edges) even when tires get rotated, car IS also aligned correctly, no front end issues. after normal driving, the tires get a bad feathering wear issue, creating uneven (inside edge) wear and premature tire usage. This should be reviewed and recalled or class action lawsuit should occur. It's a manufacture defect in engineering, and very common, costing owners thousand of dollars over ownership life. *tr
- Structure › Body
The front dash separates and the manufacture won't stand by it. *tr
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11006987In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealers responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the Speedometer Replacement Label. Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazdas vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMOs services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
- 10232299Speedometer replacement procedure
- 10213430Excessive condensation or water within the headlamp assembly caustion
- 10213427HandsFree bluetooth module and/or text messaging troubleshooting procedure
- 10213330PreMixed long life "FL22" Engine Coolant
- 10200527This service bulletin provides information regarding the proper use of the drivers floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with proper usage.
- 10188016This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
- 10188015The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
- 10186703In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
- 10186701A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. Mazda Air Cooling Coil Coating is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years.
- 10186693Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 10179228New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010.
- 10177847When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
- 10170661In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealers responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the Speedometer Replacement Label. Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazdas vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMOs services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
- 10154879In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.
- 10111036In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is 2017 Mazda North American Operations, U.S.A. allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, a Mazda dealer can get the odometer setting updated to reflect the correct mileage at the time of replacement for both warranty and customer pay repairs, therefore resulting in a higher level of customer satisfaction. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
- 10111023CAUTION: At no point during the repair for Recall 9916H (LIFTGATE STAY DAMPER SAFETY RECALL) should "Vise-Grips" or other similar tools be used to hold the lift gate stay dampers. Use only the tools specified in the recall. Vice Grips or other similar tools can easily damage the stay dampers. NOTE: Stay damper parts received with Vice Grip marks will not be covered under warranty.
- 10098547Some vehicles may exhibit a cracking noise originated at the positioning pins near the top corners of the wind-shield and/or rear window when driving on uneven road surface. This happens when the ambient temperature IS approximately 14 f (-10 c) or lower and the vehicle cabin has not yet warmed up. The noise IS caused by the windshield and/or rear window locating stopper contacting the panel.
- 10098367In accordance with federal regulations, follow the procedure listed below when replacing a speedometer.note:mazda vehicles are manufactured with tamper-proof speedometers.when a speedometer IS replaced, the new speedometer will read zero (0) miles.this procedure IS extremely important to accurately represent actual vehicle mileage.prior to speedometer removal, complete the information required on the speedometer replace-ment label. Labels can only be ordered through mstore, not mdcs.
- 10098244Some vehicles may experience the check engine light on with dtc p0300:00 (random misfire detected) stored in memory. The vehicle can run normal without any driveabilty or nvh concern.this IS caused by improper programming of the pcm. To correct the problem, the pcm will be reprogrammed.
- 10098101Some vehicles may exhibit a cracking noise originated at the positioning pins near the top corners of the windshield and/or rear window when driving on uneven road surface. This happens when the ambient temperature IS approximately 14 f (-10 c) or lower and the vehicle cabin has not yet warmed up. The noise IS caused by the windshield and/or rear window locating stopper contacting the panel.
- 10098003Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This IS a normal operating noise of the anti-lock brake system (ABS). Do not attempt any repairs.
- 10097754The multi information display (mid) and navigation system support for diagnostics, parts authorization, and parts exchange require contacting the proper source. Please contact the appropriate source by referring to the following tables.
- 10097750Some vehicles may exhibit a squeaking or knocking noise from the rear of the vehicle when passing over a bump. This IS caused by dust entering between the rear stabilizer bushing and stabilizer bar, which wears down the bushing. To correct the problem, the rear stabilizer bar IS replaced with a modified one (with a set of stabi-lizer bushings and brackets).
- 10061507Summary to be provided on a future date.
- 10060488Summary to be provided on a future date.
Every Mazda MAZDASPEED3 model year
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