2012 Mazda MAZDASPEED3

Recalls

1 recall names the 2012 Mazda MAZDASPEED3. Newest first.

• Structure › Body › Hatchback/liftgate

  Sep 6, 2016NHTSA 16V644000580,455 vehicles

  Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15…

  Risk and remedy

  Risk

  If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.

  Remedy

  Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.

  Full recall details →

Owner complaints

What owners report most

1. Power train3
2. Exterior lighting1
3. Seats1
4. Service brakes1

Latest complaints

• Jan 27, 2017CA68,000 mi
  Seats
  While driving, specifically while slowing down on an exit ramp from the highway, the seat made a loud popping noise and my seat began to move back and forth freely under acceleration and braking. Upon further inspection, I found that the metal connector between the seat height adjustment and the…

  While driving, specifically while slowing down on an exit ramp from the highway, the seat made a loud popping noise and my seat began to move back and forth freely under acceleration and braking. Upon further inspection, I found that the metal connector between the seat height adjustment and the seat rail had snapped. The vehicle has 68,xxx miles on it and this IS an unacceptable failure for the amount of miles. How am I supposed to feel safe in the event of an accident if the seat cannot stay securely connected to the car through normal driving conditions?

• Dec 11, 2016MD60,000 mi
  Exterior lighting
  Headlights voluntarily and uncontrollably flickering during routine driving straightaways, turning, or encountering bumpy road. Issue arises at varying rates of speed. Had vehicle since 2012 and never had issue. End of nov. 2016, took car in for 60,000 check-up. Dealership installed new battery.…

  Headlights voluntarily and uncontrollably flickering during routine driving straightaways, turning, or encountering bumpy road. Issue arises at varying rates of speed. Had vehicle since 2012 and never had issue. End of nov. 2016, took car in for 60,000 check-up. Dealership installed new battery. Issue began shortly thereafter. definite safety issue and concern. While driving behind another vehicle one evening, my vehicle lights flickered and prompted the driver ahead of me to move into another lane. It gave them the impression that I was flashing lights to encourage them to move. This issue can result in potential claims of "road rage" and loss of life. *tr

• Jul 19, 2015OH18,000 mi
  Power train
  End of 2013, the vehicle began randomly popping out of 2ND gear and back into neutral. Dealer rebuilt trans under warranty and all was okay until october 2014 when the same issue began again. Dealer replaced trans under warranty but advised transmission warranty was no longer valid. Currently, july…

  End of 2013, the vehicle began randomly popping out of 2ND gear and back into neutral. Dealer rebuilt trans under warranty and all was okay until october 2014 when the same issue began again. Dealer replaced trans under warranty but advised transmission warranty was no longer valid. Currently, july 2015, the same issue IS happening again. Vehicle will be in gear then out of gear causing me to be unable to accelerate, and causing a major accident risk.

• Dec 26, 2014IL25,100 miCrash
  Service brakes

  Driver attempted an emergency braking event. Brake pedal failed to maintain form-bent under moderate pressure, allowing brake pedal cover to fall off resulting in driver's foot to lose contact with brake pedal. Driver lost control of brakes and resulted in a collision. *tr

• Jun 3, 2013NY12,500 mi
  Power train

  Went to shift from 3RD to 4TH, and the knob fell into two pieces while driving. *tr

• Oct 28, 2012NV21 mi
  Power train
  Recently purchased a brand new 2012 mazda speed3. 17 miles off the lot. in the 4 mile drive to my house 15 minutes after signing paperwork, the clutch blows out. had it towed back and was told we were lucky they fixed it under warranty because this item IS a "wear & tear" item because going 4…

  Recently purchased a brand new 2012 mazda speed3. 17 miles off the lot. in the 4 mile drive to my house 15 minutes after signing paperwork, the clutch blows out. had it towed back and was told we were lucky they fixed it under warranty because this item IS a "wear & tear" item because going 4 miles IS apparently too long. we were told to "break the clutch in" for about 400 miles. well, we made it to 125 miles on the odometer and the same exact thing happened. except this time, I was driving about 40mph on a busy road when the clutch went out. luckily my three young children were not in the car. there IS no possible way in owning a vehicle for a mere 2.5 days in our hands we have blown two clutches or the vehicle have any wear or tear. now they want our money to fix a car I have had for 2.5 days. this IS a load of crap on mazdas part and they need to fix this not only on my vehicle but whatever other ones are out there with the same problem. *Tr

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11006987In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealers responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the Speedometer Replacement Label. Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazdas vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMOs services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
• 10232299Speedometer replacement procedure
• 10213430Excessive condensation or water within the headlamp assembly caustion
• 10213427HandsFree bluetooth module and/or text messaging troubleshooting procedure
• 10213330PreMixed long life "FL22" Engine Coolant
• 10200527This service bulletin provides information regarding the proper use of the drivers floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with proper usage.
• 10188016This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
• 10188015The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
• 10186703In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
• 10186701A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. Mazda Air Cooling Coil Coating is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years.
• 10186693Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
• 10179228New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010.
• 10177847When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
• 10170661In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealers responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the Speedometer Replacement Label. Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazdas vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMOs services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
• 10154879In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.
• 10111036In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is 2017 Mazda North American Operations, U.S.A. allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, a Mazda dealer can get the odometer setting updated to reflect the correct mileage at the time of replacement for both warranty and customer pay repairs, therefore resulting in a higher level of customer satisfaction. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
• 10111023CAUTION: At no point during the repair for Recall 9916H (LIFTGATE STAY DAMPER SAFETY RECALL) should "Vise-Grips" or other similar tools be used to hold the lift gate stay dampers. Use only the tools specified in the recall. Vice Grips or other similar tools can easily damage the stay dampers. NOTE: Stay damper parts received with Vice Grip marks will not be covered under warranty.
• 10098547Some vehicles may exhibit a cracking noise originated at the positioning pins near the top corners of the wind-shield and/or rear window when driving on uneven road surface. This happens when the ambient temperature IS approximately 14 f (-10 c) or lower and the vehicle cabin has not yet warmed up. The noise IS caused by the windshield and/or rear window locating stopper contacting the panel.
• 10098367In accordance with federal regulations, follow the procedure listed below when replacing a speedometer.note:mazda vehicles are manufactured with tamper-proof speedometers.when a speedometer IS replaced, the new speedometer will read zero (0) miles.this procedure IS extremely important to accurately represent actual vehicle mileage.prior to speedometer removal, complete the information required on the speedometer replace-ment label. Labels can only be ordered through mstore, not mdcs.
• 10098244Some vehicles may experience the check engine light on with dtc p0300:00 (random misfire detected) stored in memory. The vehicle can run normal without any driveabilty or nvh concern.this IS caused by improper programming of the pcm. To correct the problem, the pcm will be reprogrammed.
• 10098101Some vehicles may exhibit a cracking noise originated at the positioning pins near the top corners of the windshield and/or rear window when driving on uneven road surface. This happens when the ambient temperature IS approximately 14 f (-10 c) or lower and the vehicle cabin has not yet warmed up. The noise IS caused by the windshield and/or rear window locating stopper contacting the panel.
• 10098003Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This IS a normal operating noise of the anti-lock brake system (ABS). Do not attempt any repairs.
• 10097754The multi information display (mid) and navigation system support for diagnostics, parts authorization, and parts exchange require contacting the proper source. Please contact the appropriate source by referring to the following tables.
• 10097750Some vehicles may exhibit a squeaking or knocking noise from the rear of the vehicle when passing over a bump. This IS caused by dust entering between the rear stabilizer bushing and stabilizer bar, which wears down the bushing. To correct the problem, the rear stabilizer bar IS replaced with a modified one (with a set of stabi-lizer bushings and brackets).
• 10061507Summary to be provided on a future date.
• 10060488Summary to be provided on a future date.

Every Mazda MAZDASPEED3 model year

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