1999 Mazda Millenia
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
Vehicles › Mazda › Millenia › 1999
These records cover every 1999 Mazda Millenia. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
27 complaints2 involved a crash1 injuries
What owners report most
Latest complaints
- Vehicle speed control
1999 mazda millennia. Consumer states sudden increase of speed *tgw the consumer stated the problem with the sudden increase in speed occurred when the cruise control was activated. *Jb the consumer stated several years ago, mazda issued notices to its dealers identifying the problem, but didn't offer a resolution and refused to accept responsibility for fixing the problem. Updated 09/06/11*jb
- Unknown or other
Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6) hello: my wife's 1999 mazda millennia s [xxx] IS another vehicle having acceleration problems that the company has refused to repair throughout our ownership of the auto. we purchased the mazda from…
Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6) hello: my wife's 1999 mazda millennia s [xxx] IS another vehicle having acceleration problems that the company has refused to repair throughout our ownership of the auto. we purchased the mazda from university ford/mazda in athens, ga in late 1999. it was a new vehicle without prior title ownership. I do not remember the mileage on the auto; it may have been 50 to 100 miles. whenever we use the cruise control, the mazda accelerates. at first, we did not notice the problem. it was not until we were pulled over by a police officer, telling us that we were driving more than ten (10) miles faster than where the cruise control had been set. we immediately took the auto back to the dealer and reported the problem. they claimed there was no problem and returned the auto to us. during the next years, we have taken the mazda to various dealers throughout the north georgia area and all claim there IS no problem. several years ago, I ran a check on edmunds.com and found a technical bulletin issued by mazda to its dealers reporting the problem but not allowing it to be repaired at the company's expense. this appears to be similar to the on-going toyota problem. please help us have this problem corrected. [xxx] *tr
- Wheels
I took the car into a tire dealership to have the 17 inch, chrome wheels checked for slow tire deflation and the company told me that all the wheels were severely corroded and that they would eventually fail structurally which could cause an accident. the are the oem wheels that came with the original purchase. there has been an nhtsa # 631614 issued for the same problem that I am noticing with my wheels. *Tr
- Air bags › Frontal
1999 mazda millenia travelling at 60 mph rear-ended a car t hat pulled in front . neither the driver or passanger airbag deployed, causing the driver to collide with the steering wheel resulting in injuries. *Ak
- Electrical system › Instrument cluster/panel · Engine and engine cooling › Engine › Gasoline › Belts and associated pulleys · Engine and engine cooling › Exhaust system › Emission control
I currently own a 1999 madza millenia, which I purchased pre-owned, in 2002. I have had nothing but problems and extremely expensive repair bills since that time. the car breaks down/is in need of repair every 3-4 months, and it IS always the same major problem with 2-5 new things needing to be…
I currently own a 1999 madza millenia, which I purchased pre-owned, in 2002. I have had nothing but problems and extremely expensive repair bills since that time. the car breaks down/is in need of repair every 3-4 months, and it IS always the same major problem with 2-5 new things needing to be repaired as well. my latest repair bill, (2) weeks ago, was to the tune of $1280. 80. the check engine came on in october 2003 and has not went off since that time. I was afraid to drive the car when this occurred, but I was told it was ok to do so when it once again it came on after I took it in for repair to the tune of $898.00. it has blinked a total of (3) times with the latest being on yesterday (the aforementioned $1280.80 repair bill was to correct the blinking problem (2) weeks previous). I have replaced the egr valve and sensor a total of (4) times, due to being told that this IS the cause of the check engine light being on-when it began to blink last may of 2005, I was told by the service manager of the local madza dealership 30+ miles away from where I reside, that he had no clue as to what it means when the check engine light blinks. that particular repair bill cost me almost $900. I am so completely frustrated and angry to the point of tears. I have kept up the scheduled maintenance, the best tires, etc. And still problems. I have spent so much money trying to keep this car in good working condition, as well as a safe mode of transportation for my self and my little brother, who has special medical needs that require being seen by medical services providers that are located over 200 miles from where we reside. with it being a pre-owned car, on the advice of others, I purchased an extended warranty a few days after purchasing the car, from the madza dealership for $900, that was completely worthless-the warranty has expired and I am still paying on it. *jb
- Electrical system
Engine light came on again. computer indicates knock senor, but no engine problem. light came on after we began using 87 octane instead of mid or premium grade. was advised it IS a bad knock sensor and there IS a tsb and repair kit to fix problem. mazda has apparently changed the knock sensor (due to ongoing problems). *jb
- Power train › Automatic transmission › Control module (tcm/pcm/tecm)
While driving on a major highway at 60 miles per hour the tcs light came on and the car completely lost power. it had to be restarted in neutral while driving in the lane of traffic causing cars behind us to switch lanes to avoid hitting us. this occurred four times in a thirty five minute drive…
While driving on a major highway at 60 miles per hour the tcs light came on and the car completely lost power. it had to be restarted in neutral while driving in the lane of traffic causing cars behind us to switch lanes to avoid hitting us. this occurred four times in a thirty five minute drive to our destination. this IS not the first incident and yes, only approximately 5 weeks ago I brought my car in for service at the dealership (joyce mazda in new jersey ) to have this corrected and spent nine hundred dollars to have this fixed (apparantl, it was not fixed). I have the job order and receipt that states this occured before. as this IS a known problem by mazda and apparantly they have no clue how to fix it, they are being fraudulant stating it IS fixed while charging customers a substantial amount of money and allowing customers to continue to drive an unsafe vehicle. are they waiting for people to be killed before this IS corrected? please address this issue before there are deaths and not only to mazda owners but the risk to others on highways who have no idea the car infront of them has gone from 60 to 0.*AK
- Electrical system
I bought my car in nov 2002, at 60,000 miles. The check engine light continually stays on. The car runs rough and has poor accerlation. We have it in the shop 4 times, and thats only for this year. We've replaced 3 O2 sensors, the air induction hose. The servicer has also cleaned the egr valve port. The check engine light will stay off for 2 or 3 weeks and then it's on again. I'm very unsatisfied with mazda.
- Engine and engine cooling › Exhaust system › Emission control · Power train › Automatic transmission
Check engine light came on. vehicle had only 50,551 miles (1999 mazda millenia). dealer said vehicle needed a new transmission-$3175, oxygen sensor$345, cam position sensor and o ring-$850. vehicle mileage warranty ended at 50,000 miles. dealer refused to extend warranty for repair. *Ak
- Engine and engine cooling
Check engine light contiues to come on. brought to dealer on 5 occassions and problem never properly identified. engine blew piston rod after 34K miles
- Tires
While traveling out of state two tires blew out. tire dealer stated that vehicle was sold with the wrong type of tires. *ak
- Power train › Automatic transmission
Engine light contiuously stays on. While slowing down or shifting into the drive gear vehicle will jerk very hard. This IS caused by transmission failure.*ak
- Engine and engine cooling › Exhaust system
Defective oxygen sensors after only 70,000 miles. *jb
- Power train · Structure › Body · Unknown or other
While driving 40 - 50 mph, vehicle hesitated and jerked back and forth. The vehicle jerked while in stop and go traffic. delayed shifts when accelerating to pass. there was also a grinding noise. dealer removed and replaced defective transmission. however noise and jerking still persisted.…
While driving 40 - 50 mph, vehicle hesitated and jerked back and forth. The vehicle jerked while in stop and go traffic. delayed shifts when accelerating to pass. there was also a grinding noise. dealer removed and replaced defective transmission. however noise and jerking still persisted. also the trunk release and fuel button were inoperative. the door molding needed to be replaced. dealer wanted to replace the O2 sensor and solenoid and the door panel, trunk release and fuel button were still inoperative after being replaced. consumer never received call back regarding parts. vehicle was traded in. *tt *jb
- Power train › Automatic transmission
When the vehicle was driven over bumps downhill the transmission would jump out of gear. *nlm *nlm
- Vehicle speed control › Cables
While driving vehicle would hesitate/ jerk and then accelerate by itself. Dealer contacted. *Ak
- Electrical system › Ignition
While parked in driveway vehicle would not start. Dealer contacted. *Ak
- Tires › Tread/belt
The vehicle was purchased in march 29, 2000 with 3,636 miles on it. with less than 20K miles, the tread separated on the left front tire on friday, december 22, 2000. on february 9, 2001, I took the vehicle in to be serviced, including a tire rotation and balance, 4-wheel alignment. when I went…
The vehicle was purchased in march 29, 2000 with 3,636 miles on it. with less than 20K miles, the tread separated on the left front tire on friday, december 22, 2000. on february 9, 2001, I took the vehicle in to be serviced, including a tire rotation and balance, 4-wheel alignment. when I went to pick up the car, the right front tire tread had separated and the technician had placed the spare on the vehicle and advised that I needed a new tire. when I told him it was the second tire in less than a year of ownership, he said I needed to contact the manufacturer. on friday, august 10, 2001, I had a third of the original tires tread separate on the left front side just 10K miles after my alignment. no one seems to know what IS causing the tires to wear excessively on the inside and separate. when I took the car in to replace that tire, the tire dealer informed me that the last of the original tires was wearing and very susceptible to the same type of tread separation. by the end of the day tomorrow, I will have spent over $600 to purchase new tires for a vehicle that has less than 31K miles on it. please help! (Tiresize: 215/50r17)
- Electrical system › Ignition › Module · Unknown or other
Engine check light has come on 4 times since 4/2000. Car does not ride smoothly hesistation upon acceleration . Car has had computer relplaced etc with no improvement. Reported as lemon to mazda and attorney general
- Tires › Tread/belt
Tire size 215/50r17. mounted on a mazda, milleneum 1999.both front tires had tread separation. Contacted dealer, and dealer was willing to pay back only 50% of tire cost.*ak dunlop sports 4000 tires. *slc
- Tires
My main complaint IS I have defective dunlop tires on my car which I believe are a safey problem. I'm am wondering if this tire has a hisory of being defective, that IS why I am reporting it. dunlop will not do anything about this problem except credit me the differance on tire the tread wear.…
My main complaint IS I have defective dunlop tires on my car which I believe are a safey problem. I'm am wondering if this tire has a hisory of being defective, that IS why I am reporting it. dunlop will not do anything about this problem except credit me the differance on tire the tread wear. the safety, cost and inconvenience IS my problem. I have had two tires on the front of my car within 3,500 miles of each other develop the same identical problem, a blister on the sidewall of the tire. I talked with a dunlop supervisor at length about this problem and he told me that dunlop gave me a tire free of cost the first time (which was true) and they would only allow me the tread wear difference this time but later gave me 40% off the price on the new tire. the first tire problem cost me $34.73 and this second tire cost me $173.23. I don't think this IS a fair resolution for this dunlop tire problem and seek your help to resolve it. sears ordered the second replacement tire on 2/17/01. the new tire was received by sears on 3/8/01. I then went to sears on 3/9/01 to have the tire mounted and this IS where problem began. I told the sears manager what had happened before and that I would expect the same treatment this time. the sears manager gathered all the information from my car and car's tire and went to his computer an said it would cost me $203.28 to replace this tire. I said there must be some mistake and showed him the paperwork from before. the sears manager said all I was entitled to under the dunlop tire warrenty was the proration of the tire tread wear which was 25% of the price of the new tire. however the price of this new tire increased from $143.99 for the free tire to $208.99 for the prorated tire. the difference in tire cost IS a problem but I believe a bigger problem IS that dunlop has a defective tire and it should be replaced free of charge until the problem IS resolved.*ak (tiresize: p2155ov17)
- Latches/locks/linkages › Hood › Latch
While traveling 25mph hood popped open unexpectedly. Hood hinges were bent due to opening, and the consumer had to tie hood to latch to close it. no prior warnings or lights before hood opened. *ak
- Engine and engine cooling › Engine › Gasoline · Equipment › Appliance › Air conditioner · Parking brake
Engine bolts forward and hesitates, dealer can't find any problems. *slc
- Structure › Body › Bumpers
Front bumper cracked, dealer service manager, michael, stated that this problem was common with millenia and 626 models. not covered under warranty, but will cost $700 to repair. *ak
- Service brakes, hydraulic › Antilock/traction control/electronic limited slip
Want to know if the problem IS really a problem with the brake pedal going down to the floor when a great deal of pressure IS applied, when stopped. *ak
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10232299Speedometer replacement procedure
- 10226814Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
- 10217209In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.
- 10215274This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
- 10213429Paint damage Mazda pocket paint guide
- 10213425Speedometer replacement procedure
- 10213422Proper usage of driver's floor mat.
- 10213387Shock absorber replacement guidelines
- 10213333Battery test procedure requirements using the GR81291
- 10213332Battery Maintenance
- 10213331Sulfur smell from exhaust system.
- 10213326Mazda guidelines for factory scheduled maintenance
- 10213185Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
- 10209778The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
- 10209761Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories.
- 10206002Automatic Transmission/Transaxle Cooler and Lines Flushing Procedure: Automatic Transaxle/Transmission (A/T) oil cooler and lines must be power flushed completely before an overhauled or replacement A/T is installed (except SKYACTIV-DRIVE). The most common cause of repeat A/T failures is lack of lubrication to the front and rear planetary gears. This is usually caused by an accumulation of metal particles and debris (from a previous A/T failure) on the internal mesh type baffle of the oil cooler. Power flushing will remove the restriction by back flushing, followed by forward flushing to dislodge a restriction, then back flushing again. This will in turn ensure full ATF flow for the transmission when it is operating.
- 10205994Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
- 10200933This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
- 10200527This service bulletin provides information regarding the proper use of the drivers floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with proper usage.
- 10198689Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories. The links provided below can be used for quick access: For 2016 models and newer: NOTE: Instructions are found under the "Attachments" section once a part is selected. Accessories E-catalog For models prior to 2016: Accessory Parts and Installation Instructions
- 10188016This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
- 10188015The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
- 10186703In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
- 10186701A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. Mazda Air Cooling Coil Coating is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years.
- 10170661In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealers responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the Speedometer Replacement Label. Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazdas vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMOs services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
- 10170656Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
- 10169539A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. Mazda Air Cooling Coil Coating is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years. NOTE: See parts information for Mazda Air Cooling Coil Coating and Kit part numbers.
- 10163367A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. "Mazda Air Cooling Coil Coating" is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years.
- 10153339In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after-warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
- 10153331This service bulletin provides information regarding the proper use of the driver's floor mat to avoid anypotential interference with the foot pedals. The following are possible causes of floor mat interference,which can be avoided with proper usage. Floor mat moves forward due to improper installation. Inappropriate floor mat (such as aftermarket, non-factory-equipped, or non-genuine) is used. Floor mat is stacked one on top of another.
- 10153315Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
- 10153311On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not an indication of an engine concern and will not cause reduced driveability or durability of the engine or any of its emission components. The sulfur smell or 'rotten egg' odor is caused by high amounts of sulfur in the gasoline being used in the vehicle. Sulfur is normally eliminated during the refining process, but the EPA regulation of sulfur in gasoline differs from state to state. Vehicles using fuel containing high amounts of sulfur will most likely emit sulfur smell from the exhaust system.When high sulfur fuel is burned, there is a chemical reaction in the catalytic converter causing the sulfur tooxidize. As the vehicle is driven, the oxidizing reaction odor in the converter will decrease with mileage and age.
- 10153309The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code. NOTE: A Warranty Code is required for warranty claim submission Battery Identification (Mazda batteries have 2 rating types) 1. JIS (Japanese Industrial Standard): JIS codes are six-digit alpha-numeric markings molded into the top of the battery to identify a battery by the capacity (amps), dimensions, and battery terminal type. Vehicles manufactured in Japan come from the factory with a JIS rated battery. NOTE: Replacement batteries may use a CCA rating. If so, use the CCA rating listed on the battery. 2. CCA (Cold Cranking Amps):CCA ratings are normally located on a sticker affixed to the top of the battery to indicate a battery's Cold Cranking Amps. CCA rated batteries are supplied with domestically produced vehicles. NOTE: If an incorrect CCA rating is entered into the Mazda GR8-1291, it will result in a false result and invalid Warranty Code from the tester. This will also result in unnecessary replacement of batteries.
- 10153308This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
- 10148072In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
- 10148068When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-Store (part number: 9999-95-MPPG-12).
- 10148003Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an approved brake lathe, but it is no longer available for purchase from our vendor. IMPORTANT: Rotors must be machined using a Mazda approved on-car brake lathe, or warranty claims are subject to denial or debit.
- 10148002Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 10145242On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not an indication of an engine concern and will not cause reduced driveability or durability of the engine or any of its emission components. The sulfur smell or 'rotten egg' odor is caused by high amounts of sulfur in the gasoline being used in the vehicle. Sulfur is normally eliminated during the refining process, but the EPA regulation of sulfur in gasoline differs from state to state. Vehicles using fuel containing high amounts of sulfur will most likely emit sulfur smell from the exhaust system. When high sulfur fuel is burned, there is a chemical reaction in the catalytic converter causing the sulfur to oxidize. As the vehicle is driven, the oxidizing reaction odor in the converter will decrease with mileage and age.
- 10144333In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after-warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
Every Mazda Millenia model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.