2002 Mazda Tribute
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Mazda › Tribute › 2002
These records cover every 2002 Mazda Tribute. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
9 recalls name the 2002 Mazda Tribute. Newest first.
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension…
Risk and remedy
Risk
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Remedy
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Mazda North American Operations (Mazda) is recalling certain model year 2001-2004 Tribute vehicles manufactured May 22, 2000, through December 19, 2003, originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio…
Risk and remedy
Risk
A separation of the lower control arm can result in a significant loss of steering control, increasing the risk of a crash.
Remedy
Mazda will notify owners, and dealers will install a newly designed reinforcement cross-brace, free of charge. The recall began on May 29, 2014. Owners may contact Mazda at 1-800-222-5500. Mazda's number for this recall is 7514D.
Mazda is recalling certain model year 2001 through 2006, and 2008, Tribute vehicles equipped with 3.0L V6 engines and speed control. Inadequate clearance between the engine cover and the speed control cable connector could result in a stuck throttle when the accelerator pedal is fully or almost-fully depressed. This risk exists regardless of whether or…
Risk and remedy
Risk
A stuck throttle may result in very high vehicle speeds and make it difficult to stop or slow the vehicle, which could cause a crash, serious injury or death.
Remedy
Mazda will notify owners, and dealers will repair the vehicles by increasing the engine cover clearance, free of charge. Remedy parts are now available. The safety recall began on September 13, 2012. Owners may contact Mazda Customer Assistance Center at 1-800-222-5500, option #6.
Mazda IS recalling certain model year 2001-2002 mazda tribute vehicles manufactured from april 20, 2000, through july 19, 2002. The brake master cylinder reservoir cap can leak brake fluid. if brake fluid leaks, it could come in contact with the antilock brake system (ABS) module wiring harness connector.
Risk and remedy
Risk
Corrosion may develop in the electrical connector leading melting, smoking or possible fire.
Remedy
Mazda will notify owners, and dealers will replace the vehicle's brake master cylinder reservoir cap and modify the ABS electrical system, free of charge. until the repair has been performed, vehicle owners should park their vehicles outside. the safety recall began on june 22, 2012. owners may contact mazda at 1-800-222-5500, option 6.
On certain sport utility vehicles equipped with antilock brakes (ABS), the ABS module connector may have missing or dislodged wire seals. this condition could allow contamination to enter the module connector, creating a potential for an electrical short.
Risk and remedy
Risk
An electrical short might cause an ABS malfunction that would illuminate the ABS warning light, and in some cases, the module may overheat resulting in burning odor, smoke, and/or fire. this condition could occur either when the vehicle ignition switch IS in the off position or while the vehicle IS being operated.
Remedy
Dealers will inspect the wire harness connector to the ABS module for missing or dislodged wire seals, and repair or replace the harness connector as appropriate. the dealer will also inspect the connector on the ABS module and replace it if it IS found to be corroded or damaged. the recall began on may 9, 2007. owners may contact mazda at 1-800-222-5500.
Certain cardone master cylinders with part numbers 10-2925, 10-2987, 10-2987mza, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, and 11-3156, and with date codes lower than dca7078 sold as replacement equipment for use on the vehicles listed above. the seal on master cylinder can fail and leak brake fluid.
Risk and remedy
Risk
Loss of brake fluid can result in poor braking performance, possibly resulting in a vehicle crash.
Remedy
Cardone will notify owners and offer to repurchase any defective master cylinders. the recall began during april 2007. owners can contact cardone at 1-800-777-4780.
Certain 2004-2005 sport utility vehicles and certain 2001-2003 sport utility vehicle having rear liftgate components serviced with 2004 equivalent components fail to comply with the requirements of federal motor vehicle safety standard no. 206, 'door locks and door retention components.' the rear liftgate latching system does not meet the inertia load…
Risk and remedy
Risk
If the liftgate IS left unlocked, there IS the potential that it may open during a crash.
Remedy
Dealers will replace the rear liftgate latch release rod, the release rod attachment clip and the door handle return spring. the recall began on march 31, 2005. owners should contact mazda at 1-800-222-5500.
On certain sport utility vehicles, the accelerator cable may prevent the throttle from returning to the idle position.
Risk and remedy
Risk
An unexpected increase in engine idle speed may increase stopping distance and may result in a vehicle crash.
Remedy
Dealers will replace the accelerator cable. the recall began on january 28, 2005. owners should contact mazda at 1-800-222-5500, option #4.
On certain sport utility vehicles equipped with 3.0L V6 duratec engines , during deceleration, the engine can stall.
Risk and remedy
Risk
Should the engine stall, a vehicle crash could occur.
Remedy
Dealers will reprogram the power control module (pcm) with the appropriate calibration. the recall began on may 3, 2004. owners should contact mazda at 1-800-222-5500.
Owner complaints
384 complaints19 involved a crash24 involved a fire13 injuries
What owners report most
Latest complaints
- Engine · Power train · Service brakes, hydraulic
The contact owns a 2002 Mazda Tribute. The contact stated that the check engine warning light was illuminated. Additionally, the contact stated that while driving at various speeds, the transmission was shifting erratically and made an abnormal rumbling sound. The contact stated that the vehicle…
The contact owns a 2002 Mazda Tribute. The contact stated that the check engine warning light was illuminated. Additionally, the contact stated that while driving at various speeds, the transmission was shifting erratically and made an abnormal rumbling sound. The contact stated that the vehicle hesitated to respond and was jerking upon depressing the accelerator pedal. The contact who is an independent mechanic had replaced the transmission speed sensor, the transmission shift position sensor, the vehicle speed sensor, the shift solenoid block, the transmission fluid, the transmission clutch solenoid, and the wheel speed sensor; however, the failure persisted. The contact used an OBD scanner and retrieved DTC codes indicating that the ABS wiring was overheating. The contact later became aware that the VIN was included in NHTSA Campaign Number: 12V016000 (Service Brakes, Hydraulic). The vehicle was taken to the dealer for the recall repair; however, the dealer bypassed the ABS module. The contact stated that while driving 40 MPH to the residence after the repair, the failure recurred. The contact stated that the recall repair did not involve bypassing the ABS module. The dealer was contacted, but no further assistance was provided. The vehicle was not repaired. The manufacturer was notified of the failure, and several cases were opened; however, no assistance was provided. The failure mileage was approximately 162,000.
- Electrical system · Service brakes
My car has had a abs engine code for a year that I have spent a lot of money trying to get it off because, I can’t renew my tag because it failed emissions vehicle safety test . So I was notified by my insurance company that my vehicle was under recall. I read it and called Mazda and it was…
My car has had a abs engine code for a year that I have spent a lot of money trying to get it off because, I can’t renew my tag because it failed emissions vehicle safety test . So I was notified by my insurance company that my vehicle was under recall. I read it and called Mazda and it was confirmed and I went to the shop and I waited 6 hours for the installation of a new abs module and wire harness. Hennesy Mazda of morrow Georgia bypassed the abs system but replaced my voltage regulator with out my consent. The recall recommended repair is to replace the abs module and harness. The dealership refused to comply and neither offered a tow back to Newnan Georgia where I live. So they placed me and others at risk by failing to comply. I have been ignored even after speaking with 3 customer service representatives and I was given a call [XXX] 10/11/23. I was told that I had to get it to Marietta Jim Ellis Mazda and that they would contact me but know one has called. I need your help to resolve this serious violation of the recall and the altering of my vehicles abs by bypassing it 😳🙄. I have lost a total of $2,367 in parts lost wages and anguish due to their lack of compliance of the recall of my 2002 Mazda tribute es abs module and harness. The abs module and wiring to ECM gets the voltage regulator hot and causes abs engine light to illuminate and malfunction. This my work vehicle I need it to make a living. The abs module and harness wasn’t changed but was bypassed 😳. The recall clearly states the issue and recommended repairs by vehicle manufacturer or authorized dealer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Steering · Suspension · Vehicle speed control
My vehicle took off and accelerated without me depressing the gas pedal and it was very scary and hard to get stopped I was doing almost 80 mph. It had a safety recall for the throttle cable for this but you show no open recalls yet Mazda does and told me if recalls we're taken care of they would…
My vehicle took off and accelerated without me depressing the gas pedal and it was very scary and hard to get stopped I was doing almost 80 mph. It had a safety recall for the throttle cable for this but you show no open recalls yet Mazda does and told me if recalls we're taken care of they would show up on the car fax which they do not my vehicle is a 2002 but this doesn't mean it was ever fixed has several other issues also the front lower control arm which is also on a recall and does not show on the car fax the entire front end on the passenger side sounds like it's really loose and could break and my tire come loose as others have reported when filing same complaint. This has happened more than once to me. I call it now a death trap I need help to get this safe to drive thank you.
- Steering › Column
The contact owns a 2002 Mazda Tribute. The contact stated while driving approximately 45 MPH, the steering wheel felt as if it was detached from the steering column. Additionally, there was a grinding noise coming from the passenger’s side front wheel well. The contact did not notice any warning…
The contact owns a 2002 Mazda Tribute. The contact stated while driving approximately 45 MPH, the steering wheel felt as if it was detached from the steering column. Additionally, there was a grinding noise coming from the passenger’s side front wheel well. The contact did not notice any warning lights. The contact was able to drive the vehicle safely back to his residence. The vehicle was not taken to the local dealer. The contact referenced NHTSA Campaign Number: 14V174000 (Structure) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 95,000.
- Power train
The contact owned a 2002 Mazda Tribute. The contact stated that while driving at 30 mph, a pop noise was heard, the vehicle had unintended acceleration; the engine revved and sped up to 80 - 90 mph, inadvertently, and the brakes failed to engage after the contact had depressed with both feet on the…
The contact owned a 2002 Mazda Tribute. The contact stated that while driving at 30 mph, a pop noise was heard, the vehicle had unintended acceleration; the engine revved and sped up to 80 - 90 mph, inadvertently, and the brakes failed to engage after the contact had depressed with both feet on the brake pedal. The contact made a turn into a park and the vehicle slid, then crashed into a tree. There was smoke coming from under the hood and the contact turned off the vehicle before exiting and walking until she got assistance from a bystander, who called the police. A police report was filed. The contact did not receive medical attention at the scene but later went to the emergency room for injuries sustained with six broken ribs. The vehicle was towed to a tow yard. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 230,000.
- Steering · Suspension
Driving the vehicle down a city street the steering became extremely loose. Upon inspection we found that the front subframe had rusted/broken and the lower control arm had separated from it. After a search we discovered that this issue IS covered under the 7514d recall. A vin search confirmed that…
Driving the vehicle down a city street the steering became extremely loose. Upon inspection we found that the front subframe had rusted/broken and the lower control arm had separated from it. After a search we discovered that this issue IS covered under the 7514d recall. A vin search confirmed that this was an open recall on this vehicle. We towed the vehicle to the nearest mazda dealer to have the recall completed. After about 1 week, the service advisor called and told me that mazda was refusing to repair the vehicle. I called mazda customer service to get an explanation and was told that the recall only involves installing a "reinforcement" bracket, not replacing the subframe. I informed them that I have copies of both the owner letter and the entire recall procedure which both clearly state that if the lower control arm has become separated due to corrosion the subframe must be replaced at no cost to the owner. They tried to tell me that "corrosion" does not mean "rust" and there IS nothing more they could do for me. The vehicle IS still at the dealership, mazda of wooster in wooster, ohio. *tr
- Engine and engine cooling · Latches/locks/linkages · Service brakes · Structure › Body · Vehicle speed control · Visibility
TL* the contact owns a 2002 mazda tribute. The contact stated that when the brake pedal was depressed, the vehicle failed to stop and continued to move forward. The contact had to forcefully depress the brake pedal to stop the vehicle. There were no warning indicators illuminated. In addition, none…
TL* the contact owns a 2002 mazda tribute. The contact stated that when the brake pedal was depressed, the vehicle failed to stop and continued to move forward. The contact had to forcefully depress the brake pedal to stop the vehicle. There were no warning indicators illuminated. In addition, none of the locks functioned and the body frame was rusted. The contact also stated that the rear hatch window detached from the vehicle. The vin was included in nhtsa campaign numbers: 04v583000 (vehicle speed control), 12v357000 (engine and engine cooling, vehicle speed control), and 14v174000 (structure). The vehicle was unable to be driven and was towed to an independent mechanic. The contact called preston mazda (located at 260 boardman poland rd, boardman, oh 44512, (844) 835-0773) and was informed to tow the vehicle to their facility. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 150,000.
- Air bags
TL* the contact called on behalf of the owner of a 2002 mazda tribute. While driving 30 mph, another vehicle abruptly stopped in front of the owner's vehicle. The owner was not able to stop the vehicle in time and crashed into the rear of the other vehicle. The air bags deployed with force. As a…
TL* the contact called on behalf of the owner of a 2002 mazda tribute. While driving 30 mph, another vehicle abruptly stopped in front of the owner's vehicle. The owner was not able to stop the vehicle in time and crashed into the rear of the other vehicle. The air bags deployed with force. As a result, the contact sustained crushed ribs and a broken right foot that required medical attention. The contact stated that the other driver left the scene of the crash. A police report was filed. The vehicle was towed to the contact's residence and was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was notified of the failure. The approximate failure mileage was 100,270.
- Suspension
I brought this car front the dealer and didn't know about the recall on the control arm and no one told me it IS now 17 years old and I only had it for a year
- Air bags
Takata recall
- Unknown or other
I had the oil changed in pahrump, nevada at round 10 am. Afterwards, I drove the vehicle around town for several hours, loading it up with belongings because I was moving 160 north on hwy 95. After stopping in beatty, nevada, my SUV sputtered. I took the SUV out of overdrive into drive to see if it…
I had the oil changed in pahrump, nevada at round 10 am. Afterwards, I drove the vehicle around town for several hours, loading it up with belongings because I was moving 160 north on hwy 95. After stopping in beatty, nevada, my SUV sputtered. I took the SUV out of overdrive into drive to see if it would backfire to get the dirt or water out of the fuel line from just filling up. About a mile down the road, I heard a belt squeal. Thinking my transmission maybe going out due to the fact I hadn't driven in drive for some time, I continued on my way praying the vehicle would make it to my destination. It wasn't until I reached the 88 mile marker, did the squeal happen again. Then white smoke followed. I thought, well there goes the radiator too. Just past the 92 mile marker, the engine locked up. I still had white smoke and no shoulder. I decided I had to get the vehicle off the road at 7 p.m. I went over into the ditch without turning over with my belongings. Immediately, I noticed the oil and oil pan lights on. My headlights were still on. I called a friend who told me to get out immediately. I called 911 at 7:05 p.m. They told me to run. Within a minute a small flame came shooting out of the vehicle which continued to burn for over one hour until the fire department showed up to put the fire out with foam. I have spoken to a couple of seasoned mechanics. They said it sounded like the oil filter was defective. Another said after looking at what was left... Only the shell, there was nothing left under the hood. The insurance company, safeco has it in their forensics lab to determine fault. I googled fires in mazda tributes 2002 and ran across a recall. I did not receive a notice and have checked the mazda website using my vin number. Nothing on my vehicle ever being recalled for this fire hazard. I have pictures on my phone but lost my computer to load to site.
- Suspension
We took our mazda in for the sub-frame recall 11-30-2015 and the dealership, morries mazda inver grove heights, mn, signed off that it was fine. now 29 months and 10,000 miles later there IS a dime sized hole rusted through the sub-frame and both the dealership and mazda USA are refusing to pay…
We took our mazda in for the sub-frame recall 11-30-2015 and the dealership, morries mazda inver grove heights, mn, signed off that it was fine. now 29 months and 10,000 miles later there IS a dime sized hole rusted through the sub-frame and both the dealership and mazda USA are refusing to pay for any of the recall repairs which will run about $4,000. the frame IS a heavy piece of metal and there IS no way a dime sized hole should occur in that short a period of time. I believe due to the cost of the repair mazda USA and morries refused to do the necessary recall repairs when we originally took the car in on 11-30-15 and are now refusing again to cover the costs (mazda USA ticket # 1-1249669028). this was clearly a design defect and if the sub-frame fails while driving , particularly at highway speeds it carries potential life threating injury to the occupants of the vehicle and others in the area.
- Service brakes
My 2002 mazda tribute IS leaking brake fluid per mazda recall my vehicle was manufactured 01/02. And it smells smoky! I didn't get a recall notice but, my tribute IS having the exact problem sited on u.s. News & world report. Quote: mazda recalling 52,390 tribute suvs from the 2001 and 2002…
My 2002 mazda tribute IS leaking brake fluid per mazda recall my vehicle was manufactured 01/02. And it smells smoky! I didn't get a recall notice but, my tribute IS having the exact problem sited on u.s. News & world report. Quote: mazda recalling 52,390 tribute suvs from the 2001 and 2002 model years for a problem with their brakes. According to the national highway traffic safety administration, part of the tribute's brake system could leak brake fluid. If the brake fluid leaks, it's possible that the fluid can come in contact with wires that control the anti-lock brake system. Corrosion may develop in the electrical connector leading melting, smoking or possible fire,' nhtsa reports. Nhtsa says that owners should park their mazda tribute outside until the vehicle has been taken in to the dealership to be fixed. This IS unusual compared with most vehicle safety recalls, but with the possibility of a fire occurring, owners should heed this warning. affected mazda tribute suvs were built from april 20, 2000 through july 19, 2002. You can check to see when your 2001 or 2002 mazda tribute was built by checking the sticker on the inside of the driver's side door jamb.
- Electronic stability control (esc) · Structure › Body · Vehicle speed control
Takata recall, my car IS having electrical problems (ABS), I also have a lot so on certain sport utility vehicles equipped with 3.0L V6 duratec engines, during deceleration, the engine can stall
- Electrical system · Electronic stability control (esc)
Pcm/ecm
- Structure › Body
TL* the contact owns a 2002 mazda tribute. While driving approximately 25 mph, the undercarriage on the passenger side of the vehicle fractured due to severe rust. The vehicle was towed to the contact's residence. The contact did not take the vehicle to an independent mechanic or dealer for…
TL* the contact owns a 2002 mazda tribute. While driving approximately 25 mph, the undercarriage on the passenger side of the vehicle fractured due to severe rust. The vehicle was towed to the contact's residence. The contact did not take the vehicle to an independent mechanic or dealer for diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 181,000.
- Structure › Body
TL* the contact owns a 2002 mazda tribute. The contact stated that there was an abnormal noise heard near the front of the vehicle. The vehicle was taken to the dealer where it was indicated that they performed a manufacturer recall for the sub-frame, upper and lower control arms but the contact…
TL* the contact owns a 2002 mazda tribute. The contact stated that there was an abnormal noise heard near the front of the vehicle. The vehicle was taken to the dealer where it was indicated that they performed a manufacturer recall for the sub-frame, upper and lower control arms but the contact was uncertain if the dealer actually complied and replaced the parts. The vehicle was taken to an independent mechanic for further inspection and diagnosis. The manufacturer recall failed to provide a solution because the contact continued to hear the abnormal noise in the front of the vehicle. The manufacturer was notified of the failure. the failure mileage was not available. updated 06/13/17*lj
- Structure · Structure › Body · Wheels
TL* the contact owns a 2002 mazda tribute. While driving various speeds, the front passenger wheel became disengaged from the vehicle and jammed into the wheel well. The failure caused the vehicle to be immobile. The vehicle was towed to an independent mechanic and then transported to the dealer…
TL* the contact owns a 2002 mazda tribute. While driving various speeds, the front passenger wheel became disengaged from the vehicle and jammed into the wheel well. The failure caused the vehicle to be immobile. The vehicle was towed to an independent mechanic and then transported to the dealer for diagnostic testing. The dealer stated that the manufacturer would not cover the repair due to the extensive corrosion. The contact received notification of nhtsa campaign number: 14v174000 (structure) prior to the failure, but the recall repair was not performed. The manufacturer was notified of the failure. The approximate failure mileage was 135,000....updated 09/12/16 *bf *tr
- Seat belts
I went to buckle my son's carseat in and the buckle came out of the seat. And I moved him to a different buckle and that one came out to and then the next seat buckle came out as well.
- Service brakes
Catastrophic failure of rubber brake hose on front passenger wheel. Total loss of ABS braking system during attempted stop with vehicle in motion and slowing at an intersection. Made loud pop / gunshot sound, spewing brake fluid. Had to engage emergency and parking brake to prevent collision.
- Air bags · Seat belts · Unknown or other
My airbag warning light has been flashing on and off for a while now. I removed the items under the seat and the lights went off and worked for almost a month. all of a sudden the lights are now flashing again, even though there are no items below my seats. I was able to search online and see…
My airbag warning light has been flashing on and off for a while now. I removed the items under the seat and the lights went off and worked for almost a month. all of a sudden the lights are now flashing again, even though there are no items below my seats. I was able to search online and see that there have been many issues with the seatbelt pretensioners and/or the connections below the seat that need to be wiggled or disconnected and then re-plugged in to make the light go out. It has happened in all situations including stationary, in motion, on the highway, or in the city.
- Air bags
I had been driving my mazda for about 20 minutes on a 75 degree day in south texas when turning onto a flat, unobstructed, smooth paved road through a koa park. After turning, I was only driving the 5 mile an hour speed limit through this park, when suddenly the driver's airbag exploded in my face…
I had been driving my mazda for about 20 minutes on a 75 degree day in south texas when turning onto a flat, unobstructed, smooth paved road through a koa park. After turning, I was only driving the 5 mile an hour speed limit through this park, when suddenly the driver's airbag exploded in my face without any warning whatsoever . there was nothing that could have even slightly indicated a collision -- not a speed bump, not a bird or animal, or anything. it was just a smooth, slow drive at 5 miles an hour on a sunny day. there was 60% humidity from prior days rain. I had my arm up to my face already when it happened, which took the brunt of the hit to my wrist and forearm. within less than 5 seconds the passenger side airbag exploded also. both rang out a shot like a pistol in the closed window car. smoke and burning smell started filling the car, and I was able to stop since only going 5 miles an hour, and get myself out of the car quickly. my arm sustained huge welts from the impact and wrist felt extremely hurt and bruised and became very stiff and hard to bend. this was all witnessed by an rv camper at the koa park who was sitting 15 feet away and was startled by the pistol fire sound of the exploding bags. he came over to help, while I let the smoke air out of the car. the driver's side explosion destroyed the center of the steering wheel, and a large chunk of 3"X5" plastic had been torn lose and propelled during the explosion. I'm not sure if that IS what put the welts on my arm or the bag itself it happened so suddenly. I immediately took my car to my mechanic 3 miles away, dan's auto service of port isabel, texas, to have him inspect what happened. he indicated he could see no indication that the collision sensors had been touched to set them off, and had no idea why the both bags would trigger like that.
- Steering · Suspension · Vehicle speed control
Hard to turn in sounds like my lower control arm IS about to come off.
- Suspension › Front › Control arm
TL* the contact owns a 2002 mazda tribute. While driving approximately 25 mph, the front passenger side tire turned inward without warning. The driver observed that the lower control arm fractured. The vehicle was towed to the contact's residence and was not diagnosed or repaired. The manufacturer…
TL* the contact owns a 2002 mazda tribute. While driving approximately 25 mph, the front passenger side tire turned inward without warning. The driver observed that the lower control arm fractured. The vehicle was towed to the contact's residence and was not diagnosed or repaired. The manufacturer was made aware of the failure and stated that the vin was included in nhtsa campaign number: 14v174000 (structure). The failure mileage was approximately 131,000.
- Power train
While driving 45 rush hour traffic the shifter cable broke
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Stuck Throttle
In a letter dated July 25, 2012 Ford Motor Company (Ford) submitted a Defect Information Report (DIR), NHTSA Recall No. 12V-353 to NHTSA identifying a safety defect involving inadequate clearance between the engine cover and the speed control cable connector, which could result in a stuck throttle condition.The…
In a letter dated July 25, 2012 Ford Motor Company (Ford) submitted a Defect Information Report (DIR), NHTSA Recall No. 12V-353 to NHTSA identifying a safety defect involving inadequate clearance between the engine cover and the speed control cable connector, which could result in a stuck throttle condition.The vehicles involved are model year (MY) 2001 through MY 2004 Ford Escape vehicles equipped with 3.0L V6 engines and speed (cruise) control.A redesigned engine cover was implemented in production beginning in MY 2005, which provided additional clearance of the speed control cable to the engine cover.Similarly on July 26, 2012 Mazda North American Operations (Mazda) on behalf of Mazda Motor Corporation of Hiroshima, Japan submitted a DIR to NHTSA, NHTSA Recall No. 12V-357, identifying the safety defect described above in MY 2001 through MY 2006 and MY 2008 Mazda Tribute vehicles (no Tribute vehicles were produced in MY 2007) equipped with 3.0L V6 engines and speed control.Unlike the Ford Escape recall scope, the Mazda Tribute scope is broader as Mazda Tribute vehicles incorporated a similar engine cover design as related to the clearance to the speed control cable in MYs 2001 through 2006 and MY 2008.The failure report summary above reflects reports identified by ODI in review of data submitted to the Office of Defects Investigation (ODI) and reports submitted to Ford and to Mazda.ODI identified 44 reports likely related to the safety defect described in the DIRs; 39 involving Ford Escape vehicles and 5 involving Mazda Tribute vehicles. This Preliminary Evaluation is closed.The ODI report cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers: 10116267, 10128545, 10128681, 10137520, 10153327, 10165007, 10199728, 10234846, 10335779, 10466261, and 10468307.
- Cruise Control Cable
On July 8, 2012, The Center for Auto Safety has petitioned NHTSA to open defect investigations on Model Year (MY) 2002 ? 2004 Ford Escape and Mazda Tribute vehicles with certain cruise control cables.The Center for Auto Safety has also petitioned for a hearing to address whether Ford Motor Company (Ford) and Mazda…
On July 8, 2012, The Center for Auto Safety has petitioned NHTSA to open defect investigations on Model Year (MY) 2002 ? 2004 Ford Escape and Mazda Tribute vehicles with certain cruise control cables.The Center for Auto Safety has also petitioned for a hearing to address whether Ford Motor Company (Ford) and Mazda North American Operations (Mazda) met their obligations to notify owners and correct a defect in certain Ford Escape and Mazda Tribute vehicles.The petitions to open investigations are denied as unnecessary and the petitions to conduct hearingsare denied.ODI IDs referenced above are: 10109921, 10116267, 10116574,10121108, 10125928, 10128545, 10130133,10137520, 10153327, 10155295, 10155817, 10159048, 10164205, 10165007, 10177337, 10184382, 10195378,10199728, 10201424, 10203178, 10204179, 10207677, 10214472, 10218668, 10222869, 10229600, 10255417,10256387, 10258046, 10259777, 10260591, 10266150, 10273613, 10291508, 10303282, 10303434, 10316154,10321828, 10323339, 10325817, 10331278, 10334038, 10335779, 10341773, 10342450, 10345004, 10363982,10370338, 10379444, 10432635, 10451652, 10466261, 891605, 10053779, 10125132, 10146998, 10149101,10160004, 10161052, 10170988, 10178811, 10204780, 10215610, 10222996, 10239609, 10252790, 10253666,10262773, 10264280, 10280669, 10289784, 10294932, 10312464, 10316440, 10343662, 10354530, 10413665,10461195
- Engine Compartment Fire
Ford and Mazda recalled model year (MY) 2001 through 2004 Ford Escape (07V-156) and Mazda Tribute (07V-157) vehicles due to non-crash fires or non-fire thermal events originating in the engine compartment at or near the ABS control module.Approximately 545,700 vehicles were subject to the initial safety recalls and…
Ford and Mazda recalled model year (MY) 2001 through 2004 Ford Escape (07V-156) and Mazda Tribute (07V-157) vehicles due to non-crash fires or non-fire thermal events originating in the engine compartment at or near the ABS control module.Approximately 545,700 vehicles were subject to the initial safety recalls and approximately 424,700 vehicles were serviced under those campaigns. The campaigns addressed potentially damaged, missing or misplaced seals in the ABS control module wiring harness electrical connector that could allow brake fluid to enter the connector, possibly resulting in corrosion, short-circuit, melting, smoke and/or fire.Since the recall, the agency is aware of 260 subject vehicles that have reportedly experienced non-crash fires or non-fire thermal events originating at or near the ABS control module in vehicles some time after being serviced under the campaign. The post-recall repair incident rates for MY 2001 and 2002 subject vehicles are 90.9 and 126.7 (normalized per 100,000 vehicles serviced under the recall campaigns), respectively.These rates are much higher than the post-recall repair incident rate for MY 2003 and 2004 subject vehicles, which are 5.0 and 3.7 per 100K, respectively.Similarly, the post-recall repair key-off fire incident rates in the MY 2001 and 2002 subject vehicles is 54.3 per 100K, compared to 0.5 per 100K for the MY 2003 and 2004 subject vehicles.The agency is aware of 12 key-off fire incidents, all involving MY 2001 and 2002 subject vehicles, where the vehicle was parked inside a structure when the fire started.In five of those incidents, the fire spread from the vehicle to the structure itself.Ford has identified the brake master cylinder reservoir cap in certain MY 2001 and 2002 subject vehicles as a potential source for brake fluid leaks that could affect ABS module connector integrity.The reservoir caps used on the MY 2003 and 2004 subject vehicles are reportedly an improved design from those used on the earlier models.By letter dated January 4, 2012, Ford notified the agency that it would conduct another safety recall (identified by NTHSA Recall No. 12V-005 and Ford Recall No. 11S24) of certain MY 2001 and 2002 Ford Escape vehicles to perform a more thorough remedy to address the risk of fire originating at the ABS control module.In addition to double-checking the ABS control module wiring harness electrical connector weather seal (which should have been addressed under the previous recall campaign), Ford will replace brake master cylinder reservoir caps to address the leaking cap problem and reduce the risk of brake fluid entering the subject electrical connector.Ford will also modify the electrical system such that the ABS control module is de-energized when the ignition key is switched off to further reduce the risk of an unattended vehicle fire in units that may have sustained some small loss of connector integrity that may not be evident upon visual examination.Similarly, Mazda notified the agency by letter dated January 19, 2012, that it would also conduct a safety recall (identified by NTHSA Recall No. 12V-016 and Mazda Recall No. 6712A) of certain MY 2001 and 2002 Mazda Tribute vehicles.Ford estimates repair parts will be available beginning the second quarter of 2012. Until recall repairs are made both Ford and Mazda are advising owners of affected vehicles to reduce the safety concern by parking their vehicles outdoors away from structures to prevent a potential fire from spreading.Accordingly, this investigation is closed.
- Engine compartment fire
In letters dated march 30, 2007, ford motor company (ford) and mazda north american operations (mazda) notified the agency that they will conduct recalls 07v-156 and 07v-157, respectively, to remedy a safety defect that may result in fire in a wiring connector used in certain model year (my) 2001-2004 ford escape and…
In letters dated march 30, 2007, ford motor company (ford) and mazda north american operations (mazda) notified the agency that they will conduct recalls 07v-156 and 07v-157, respectively, to remedy a safety defect that may result in fire in a wiring connector used in certain model year (my) 2001-2004 ford escape and mazda tribute vehicles equipped with abs.the recall campaign prescribes an inspection of the subject components, which shall be repaired or replaced only if necessary.if the subject vehicle passes the visual inspection then the recall instructs the technician to apply electrical grease (ford part number XG-12) to the ABS module connector and verify system operation.to date, approximately 388,500 subject vehicles (71.7% of the total recall population) have been serviced under the recall campaign, the vast majority of which (373,985) passed the visual inspection and received only the electrical grease applied to the ABS module connector. The agency IS aware of at least 86 unique subject vehicles that have reportedly experienced non-crash fire incidents originating in the engine compartment at or near the ABS control module some time after the vehicle was serviced under the subject recall.the manufacturer has provided some information that indicates certain vehicles were improperly serviced under the subject recall as evidenced by the factory wire tie-wrap not being removed from the wiring harness (which indicates a proper inspection could not have been performed) and by incorrect grease being applied, incorrect amounts of grease, and even instances where no grease was applied to the ABS module connector.also, there remain some questions regarding the severity of the reported fire incidents.the manufacturer contends that most reported fires were actually non-fire thermal events with damage limited to the subject components and that most vehicles are repaired and returned to service.however, the trend appears to be ongoing with 5 reported incidents having occurred in the past 6 months.accordingly, this recall query has been upgraded to an engineering analysis to further assess the effectiveness of the recall remedy.
- Engine compartment fire
The office of defects investigation (odi) received a defect petition dated march 5, 2009 alleging that the petitioner never received the recall remedy for 07v-156 and that, as a result, the petitioner's my2003 ford escape caught fire at the ABS control module.in response to odi follow-up, the manufacturer verified…
The office of defects investigation (odi) received a defect petition dated march 5, 2009 alleging that the petitioner never received the recall remedy for 07v-156 and that, as a result, the petitioner's my2003 ford escape caught fire at the ABS control module.in response to odi follow-up, the manufacturer verified that the petitioner's vehicle had in fact received service related to safety recall 07v156 - a fact later corroborated by the petitioner.circumstances of the fire experienced in the petitioner's remedied vehicle indicate that the remedy was ineffective.additional review by odi identified an additional 6 similar (alleged to have originated in the engine compartment at or near the ABS control module ) non-crash fire incidents in subject vehicles known to have received the recall remedy.accordingly, a recall query (rq09-002) has been opened to assess the effectiveness of the recall remedy.
- Engine compartment fire
In letters dated march 30, 2007, ford and mazda notified nhtsa that they will conduct safety recalls to remedy a safety defect that may result in fire in a wiring connector used in certain model year (my) 2001-2004 ford escape and mazda tribute sport utility vehicles equipped with abs.recall 07v-156 involves…
In letters dated march 30, 2007, ford and mazda notified nhtsa that they will conduct safety recalls to remedy a safety defect that may result in fire in a wiring connector used in certain model year (my) 2001-2004 ford escape and mazda tribute sport utility vehicles equipped with abs.recall 07v-156 involves approximately 446,450 my 2001-2004 escape vehicles manufactured from october 22, 1999 through january 23, 2004.recall 07v-157 involves approximately 95,300 my 2001-2004 tribute vehicles manufactured from april 17, 2000 through december 19, 2003. According to the manufacturers, the electrical wiring connectors to the ABS electronic control module were manufactured with wire seals missing or improperly installed in some wiring harnesses used in the recall populations.this may allow environmental contaminants such as water or brake fluid to enter the ABS electrical connector interface and cause corrosion of the electrical terminals.such corrosion may result in an illuminated ABS telltale, an open circuit, and/or an engine compartment fire originating at the electrical connector.to remedy the defect, the manufacturers will inspect the connectors for seal integrity.if a seal integrity issue IS identified the vehicle will be repaired as necessary.all vehicles will have dielectric grease applied to the connectors to further reduce the possibility of contaminants entering the electrical connectors. To date, odi IS aware of 120 non-crash related fire incidents alleged to have originated in the engine compartment at or near the ABS electronic control module in the subject vehicles, which represent approximately 80 percent of the recall population.of the 120 alleged fires, 6 are alleged to have occurred when the vehicle was parked inside a garage structure.in 4 incidents, complainants alleged the structure or adjoining structure(s) suffered smoke damage, while in 2 incidents, the alleged fires caused more extensive damage totaling approximately $50,000 each.there are no known injuries or fatalities related to the alleged defect.based on the ford and mazda recalls, this investigation IS closed.
- Engine stalling
Ford's and mazda's letters to nhtsa dated april 5 and april 9, 2004, state that they will recall model year 2001-03 ford escape and mazda tribute vehicles with the V6 engine built thru september 11, 2002.dealers will adjust engine calibration in the programmable control module (pcm), which in its current setting, can…
Ford's and mazda's letters to nhtsa dated april 5 and april 9, 2004, state that they will recall model year 2001-03 ford escape and mazda tribute vehicles with the V6 engine built thru september 11, 2002.dealers will adjust engine calibration in the programmable control module (pcm), which in its current setting, can cause the engine to shut down if the vehicle IS decelerating at speeds below 40 mph. The engine shuts down due to excessively rich air-fuel mixtures being sent to the engine.when the engine shuts down, drivers may notice a loss of power assist for their steering and brakes. The majority of the complainants have indicated to the agency that the stall IS intermittent and can happen more than once.
- Engine stalling
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11006987In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealers responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the Speedometer Replacement Label. Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazdas vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMOs services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
- 11005671Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 11003398Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 10251387Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 10232299Speedometer replacement procedure
- 10226814Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
- 10217209In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.
- 10215274This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
- 10213429Paint damage Mazda pocket paint guide
- 10213425Speedometer replacement procedure
- 10213422Proper usage of driver's floor mat.
- 10213387Shock absorber replacement guidelines
- 10213333Battery test procedure requirements using the GR81291
- 10213332Battery Maintenance
- 10213331Sulfur smell from exhaust system.
- 10213326Mazda guidelines for factory scheduled maintenance
- 10213185Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
- 10209778The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
- 10209761Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories.
- 10208556Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 10206002Automatic Transmission/Transaxle Cooler and Lines Flushing Procedure: Automatic Transaxle/Transmission (A/T) oil cooler and lines must be power flushed completely before an overhauled or replacement A/T is installed (except SKYACTIV-DRIVE). The most common cause of repeat A/T failures is lack of lubrication to the front and rear planetary gears. This is usually caused by an accumulation of metal particles and debris (from a previous A/T failure) on the internal mesh type baffle of the oil cooler. Power flushing will remove the restriction by back flushing, followed by forward flushing to dislodge a restriction, then back flushing again. This will in turn ensure full ATF flow for the transmission when it is operating.
- 10205994Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
- 10200933This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
- 10200527This service bulletin provides information regarding the proper use of the drivers floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with proper usage.
- 10198689Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories. The links provided below can be used for quick access: For 2016 models and newer: NOTE: Instructions are found under the "Attachments" section once a part is selected. Accessories E-catalog For models prior to 2016: Accessory Parts and Installation Instructions
- 10188016This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
- 10188015The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
- 10186703In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
- 10186693Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 10185904Some customers may complain that the steering wheel is off center more than 3" even when driving straight on a flat road.
- 10179228New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010.
- 10177847When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
- 10173097Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 10170817When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-Store (part number: 9999-95-MPPG-12).
- 10170661In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealers responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the Speedometer Replacement Label. Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazdas vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMOs services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
- 10170656Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
- 10154879In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.
- 10154139If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or equivalent balance machine, sublet the vehicle out for repair. To find the location of a GSP9700 near your dealer, visit Hunter?s web site at www.gsp9700.com and click on ?Locate a GSP9700 Road Force Balancer.?
- 10153339In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after-warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
- 10153334When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-Store (part number: 9999-95-MPPG-12).
Every Mazda Tribute model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.