2005 Mazda Tribute
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Mazda › Tribute › 2005
These records cover every 2005 Mazda Tribute. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2005 Mazda Tribute. Newest first.
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension…
Risk and remedy
Risk
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Remedy
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Mazda is recalling certain model year 2001 through 2006, and 2008, Tribute vehicles equipped with 3.0L V6 engines and speed control. Inadequate clearance between the engine cover and the speed control cable connector could result in a stuck throttle when the accelerator pedal is fully or almost-fully depressed. This risk exists regardless of whether or…
Risk and remedy
Risk
A stuck throttle may result in very high vehicle speeds and make it difficult to stop or slow the vehicle, which could cause a crash, serious injury or death.
Remedy
Mazda will notify owners, and dealers will repair the vehicles by increasing the engine cover clearance, free of charge. Remedy parts are now available. The safety recall began on September 13, 2012. Owners may contact Mazda Customer Assistance Center at 1-800-222-5500, option #6.
Certain sport utility vehicles equipped without side air curtains or moon roofs fail to comply with the requirements of federal motor vehicle safety standard no. 201, "occupant protection in interior impact." during testing, the free motion head form registered a measurement above the permitted limit at the left hand a-pillar trim area.
Risk and remedy
Risk
In the event of a vehicle crash, personal injury to occupants may occur.
Remedy
Dealers will make modifications to the energy absorbing material located above the headliner in the affected area free of charge. the recall began on may 31, 2006. owners may contact mazda at 1-800-222-5500.
Certain 2004-2005 sport utility vehicles and certain 2001-2003 sport utility vehicle having rear liftgate components serviced with 2004 equivalent components fail to comply with the requirements of federal motor vehicle safety standard no. 206, 'door locks and door retention components.' the rear liftgate latching system does not meet the inertia load…
Risk and remedy
Risk
If the liftgate IS left unlocked, there IS the potential that it may open during a crash.
Remedy
Dealers will replace the rear liftgate latch release rod, the release rod attachment clip and the door handle return spring. the recall began on march 31, 2005. owners should contact mazda at 1-800-222-5500.
Owner complaints
377 complaints16 involved a crash4 involved a fire13 injuries
What owners report most
Latest complaints
- Structure › Body · Suspension
Passenger rear shock mount toatly rusted through. A big hole!
- Suspension
Rear passenger shock mount rusted out completely
- Structure › Body
The rear wheel well was completely rusted out while the other side is fine. The shock broke loose causing the vehicle to drop down. I have a 17 year old that is not an experienced driver and this could have resulted in her getting seriously hurt. From what I read they recalled the vehicle to to…
The rear wheel well was completely rusted out while the other side is fine. The shock broke loose causing the vehicle to drop down. I have a 17 year old that is not an experienced driver and this could have resulted in her getting seriously hurt. From what I read they recalled the vehicle to to 2004 and I don’t understand why they did not recall this one. They should have and this is a serious safety issue. Does someone have to die before they see that this needs to be fixed?
- Structure › Body
owned since day one, bought brand new, religiously maintained, perfect shape other than completely rusted wheel house back left passenger side. Shock went through rusted area all the way to trunk. Mazda recalled models 2003 to 2004 for this problem yet so many 2005 Mazda Tribute owners are having…
owned since day one, bought brand new, religiously maintained, perfect shape other than completely rusted wheel house back left passenger side. Shock went through rusted area all the way to trunk. Mazda recalled models 2003 to 2004 for this problem yet so many 2005 Mazda Tribute owners are having exact problem especially when manufactured in 2004! This is serious and I had my granddaughter with me when this happened and yet Mazda wants to do nothing about it when it’s a serious hazard and ongoing problem with the 2005’s. It is always the back passenger side with this problem! I have no money to purchase a car and now my lifeline to support my family is broke!
- Unknown or other
The passenger side rear wheel well has rusted out and the brake mount is deteriorating as well affecting the safety of the vehicle. I have been told that this is a common issue on Mazda Tribute and Ford Escape models for the years 2001-2005 by my mechanic as well as Mazda dealer reps. They stated…
The passenger side rear wheel well has rusted out and the brake mount is deteriorating as well affecting the safety of the vehicle. I have been told that this is a common issue on Mazda Tribute and Ford Escape models for the years 2001-2005 by my mechanic as well as Mazda dealer reps. They stated the 2001-2004 models were recalled but not the 2005. However, t hey mentioned that these should likely have been recalled as well. One would think that if you take care of your car that the components of the frame should not rust out.
- Unknown or other
I have found several complaints on the 2005 Mazda Tribute with the rear wheel well rusting out. Mazda did a recall on the 2004 but not the 2005. I previously had to replace the rear wheel in 2018 and it now needs replaced again due to rusting. With the number of complaints I have read, along…
I have found several complaints on the 2005 Mazda Tribute with the rear wheel well rusting out. Mazda did a recall on the 2004 but not the 2005. I previously had to replace the rear wheel in 2018 and it now needs replaced again due to rusting. With the number of complaints I have read, along with the outrageous cost to repair, I do not understand why Mazda, nor the NHTSA have done anything about this. A recall NEEDS to be issued ASAP.
- Suspension
The wheel well rusted out, completely leaving the shock tower and stability of the car at risk, rusted out completely, I'm a light backyard mechanic and I've seen the Ford do the same . The repair is almost the value of the car, and unless you trust them your basically buying a new vehicle…
The wheel well rusted out, completely leaving the shock tower and stability of the car at risk, rusted out completely, I'm a light backyard mechanic and I've seen the Ford do the same . The repair is almost the value of the car, and unless you trust them your basically buying a new vehicle, because while you're there may change the set of shock's and absorber that's about 700. To include. This car had a rumor of being as good as the Everlasting Santa Fe, and Toyota 4runner. Vehicle is in pristine shape aside from the fatal rust.. recall recall recall recall
- Structure › Body · Suspension · Unknown or other
As a problem with many other mazda trubutes, the wheel well IS rusted through and the strut IS no longer held in place, yet protruding into the interior of the car. This has been an issue that required a recall for other mazda tributes, but not the 2005 version. According to many forums, this IS a problem with many other 05 tributes.
- Structure › Body
Right rear shock tower rusted out and shock broke through and into the passenger compartment. Sever rust on right side of front sub frame as well. I came across this performing general maintenance.
- Structure › Body · Suspension · Wheels
Right rear frame has rusted out enough to cause brake and shock issues causing a perfectly good vehicle to become unsafe and dangerous for my family and others. The shock and brake line broke and the vehicle slid to a stop.
- Air bags · Vehicle speed control
Cruise, blake pedal hard to press when cruise IS on. air bag lite on 99 percent of the time
- Service brakes
TL* the contact owned a 2005 mazda tribute. The contact stated that while driving at 70 mph, depressing the brake pedal, the vehicle failed to stop as, a result the contact rear ended another vehicle. The contact mentioned that her vehicle was included in nhtsa campaign number: 12v357000 (engine…
TL* the contact owned a 2005 mazda tribute. The contact stated that while driving at 70 mph, depressing the brake pedal, the vehicle failed to stop as, a result the contact rear ended another vehicle. The contact mentioned that her vehicle was included in nhtsa campaign number: 12v357000 (engine and engine cooling, vehicle speed control). The air bags failed to deploy. The contact sustained whiplash. The other driver did not sustain injuries. A police report was filed. The vehicle was towed to a tow yard. The vehicle was not taken to a dealer. The vehicle was destroyed. The manufacturer was not made aware of the failure. The failure mileage was approximately 153,000.
- Structure › Body
Bought car for my son. Noticed a bamging noise in rear right back some of car. Looked at wheel well, completely rusted through, a big hole. Other under body rust. The 2000-2004 cars were recalled for this exact same problem. They continued to apply defect. Am afraid the shock absorber will fall…
Bought car for my son. Noticed a bamging noise in rear right back some of car. Looked at wheel well, completely rusted through, a big hole. Other under body rust. The 2000-2004 cars were recalled for this exact same problem. They continued to apply defect. Am afraid the shock absorber will fall off.many, many complaints about the exact same thing. Mazda should recall this vehicle, it IS a dangerous defect they never fixed after recall. This IS my son's first car, worried about his safety.
- Vehicle speed control
Vehicle was traveling on a four-lane highway with cruise control on. the vehicle suddenly began to accelerate uncontrollably; tried applying the brake, turning off the cruise control, pressing the decelerate button, nothing worked. I had to apply a great deal of force to the brakes in order to…
Vehicle was traveling on a four-lane highway with cruise control on. the vehicle suddenly began to accelerate uncontrollably; tried applying the brake, turning off the cruise control, pressing the decelerate button, nothing worked. I had to apply a great deal of force to the brakes in order to slow the vehicle enough to get it off the road. I shifted the transmission into neutral and the engine began to rev uncontrollably. I turned the ignition switch off and opened the hood to investigate. the throttle cable on the cruise control servo had rotated up to about a 30-degree angle and had the throttle held open. I rotated the cable back down to its normal position and the throttle snapped free. I will not use the cruise control again until the issue IS resolved. I was traveling at 65 mph when the incident occurred, the vehicle accelerated to over 80 mph while I was trying to get it under control. *tr
- Structure › Body · Suspension
The passenger side rear wheel well has rusted out such that the suspension IS now protruding into the interior of the vehicle. This was discovered when regular rattling from the area progressed into loud bangs with each bump. The mechanic who discovered stated that the rust was abnormal, even for…
The passenger side rear wheel well has rusted out such that the suspension IS now protruding into the interior of the vehicle. This was discovered when regular rattling from the area progressed into loud bangs with each bump. The mechanic who discovered stated that the rust was abnormal, even for the geographic area, and that none of the other wheel wells exhibited any signs of rusting. He stated it was no longer safe to drive the vehicle and that this condition was most likely the result of some sort of manufacturing defect (as opposed to regular and expected oxidation).
- Structure › Body
My 2005 mazda tribute has been taken very good care of since it was bought new. The car has been rust proofed several times, serviced regularly and always washed and waxed several times, and beyond, since ownership. That being said, my 2005 vehicle looks quite immaculate for its age, except for the…
My 2005 mazda tribute has been taken very good care of since it was bought new. The car has been rust proofed several times, serviced regularly and always washed and waxed several times, and beyond, since ownership. That being said, my 2005 vehicle looks quite immaculate for its age, except for the ever-increasing severe rust issue on the right rear right wheel well, which I havw tried to fix, and keep up on, but has now rusted right through, and caused the shock to protrude into the interior of the vehicle. Now my mechanic claims he cannot service my vehicle for anything else (even though the service issues I need to address are important and critical to the use of my vehicle. I am now in a predicament, since the cost to repair this damage IS very high, so high, it exceeds the current value of the vehicle, and I am enraged that mazda has not taken accountability for this clear factory defect. I say a clear factory defect, since this exact issue was addressed, and recalled, in the same vehicle for years 2001-2004, but not for 2005. In addition, I have met several other owners of the same vehicle who have/are experiencing the exact same issue, regardless of how well they have maintained their vehcile. Moreover, I can find the exact same issue for this vehicle on endless websites online, hundreds, more accurately, thousands of times! For mazda to still not have recalled this issue IS unfair, ridiculous and very wrong to loyal mazda customers. I am now stuck with a vehicle I cannot drive due to a repair I cannot afford, but a repair that I should not be responsible for all the time, money, maintenance and care ive put into the ownership of my car. in addition, this issue IS a huge safety concern and could easily cause harm to a person driving this vehicle, a passenger, or even an innocent pedestrian when popping through the floor, or at any other stage of wearing.
- Structure › Body
TL* the contact owns a 2005 mazda tribute. The contact stated while driving 35 mph, there was an abnormal sound coming from the passenger's side rear wheel well. The vehicle was taken to woodhouse mazda located at 6603 l st, omaha, ne 68117, (402) 592-1000, to be diagnosed. The contact was…
TL* the contact owns a 2005 mazda tribute. The contact stated while driving 35 mph, there was an abnormal sound coming from the passenger's side rear wheel well. The vehicle was taken to woodhouse mazda located at 6603 l st, omaha, ne 68117, (402) 592-1000, to be diagnosed. The contact was informed that rear sub frame was rusted and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and a case was filed. The failure mileage was 97,000.
- Structure › Body › Hatchback/liftgate · Vehicle speed control
TL* the contact owns a 2005 mazda tribute. While driving, the liftgate flew open and several grocery items fell onto the street. The contact pulled over and closed the liftgate. The contact drove home without any further issues. In addition, the vehicle surged forward when the contact attempted to…
TL* the contact owns a 2005 mazda tribute. While driving, the liftgate flew open and several grocery items fell onto the street. The contact pulled over and closed the liftgate. The contact drove home without any further issues. In addition, the vehicle surged forward when the contact attempted to slow down. The dealer and manufacturer were not notified. The vehicle was not diagnosed or repaired. The failure mileage was 149,000.
- Suspension
Have had vehicle since new in 2005. passenger side rear well severely rusted out, upper portion of shock has become detached from the vehicle frame and mounting bracket disintegrated. shock swaying from being detached and body shops will not touch due to liability issues. vehicle unable to be safely driven. please issue a recall.
- Structure › Body · Suspension
While driving my 2005 mazda tribute on a paved city street, I noticed a sudden loud clanking/pounding in the passenger side, rear wheel well area. Assumed it was a bad shock but soon discovered that the the wheel well had rusted completely out, there IS now a hole to the inside of my car. Some, but…
While driving my 2005 mazda tribute on a paved city street, I noticed a sudden loud clanking/pounding in the passenger side, rear wheel well area. Assumed it was a bad shock but soon discovered that the the wheel well had rusted completely out, there IS now a hole to the inside of my car. Some, but not much rust elsewhere on the vehicle (the other three wheel wells look great), but that part of the vehicle rusted through to the inside of the vehicle. Not driveable anymore until this IS addressed. The vehicle itself IS very mechanically sound and will cared for. There are lots of examples on online forums of this exact issue, on both tributes and ford escapes. Apparently there IS a recall for these vehicles 01-04, but no further. Exact same issue, exact same wheel well. Please help!
- Structure › Body
TL* the contact owns a 2005 mazda tribute. While driving various speeds, a loud clanking noise was present coming from the rear of the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the passenger side wheel well was rusted and corroded, causing the metal to separate…
TL* the contact owns a 2005 mazda tribute. While driving various speeds, a loud clanking noise was present coming from the rear of the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the passenger side wheel well was rusted and corroded, causing the metal to separate from the frame of the vehicle. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 200,000.
- Electrical system
Sensor alarm for doors IS going off..can't figure out why ti solved this.
- Electrical system · Structure › Body · Suspension
Began hearing loud banging noise in the rear of the vehicle while driving on city streets. upon inspection, the passenger side rear shock mount in the wheel well was completely broken free and the shock banging around. It had pinched the brake lights and they stopped working as well. upon…
Began hearing loud banging noise in the rear of the vehicle while driving on city streets. upon inspection, the passenger side rear shock mount in the wheel well was completely broken free and the shock banging around. It had pinched the brake lights and they stopped working as well. upon research on the internet this has been a common issue with ford escapes and mazda tributes of this vintage but only on the right rear. so much so companies like dorman make a replacement part for it to replace the wheel well which requires welding. this IS a safety issue the manufacturer should address. never had this happened to any other vehicle.
- Structure › Body · Wheels
TL* the contact owns a 2005 mazda tribute. The contact stated that there was rust accumulation on the rear passenger side wheel well. As a result, the contact experienced rough driving and heard banging noises coming from the rear passenger side wheel. The contact drove to an independent mechanic…
TL* the contact owns a 2005 mazda tribute. The contact stated that there was rust accumulation on the rear passenger side wheel well. As a result, the contact experienced rough driving and heard banging noises coming from the rear passenger side wheel. The contact drove to an independent mechanic who informed her of the rust. The contact was informed that the vehicle was not included in a recall; therefore, the contact would be responsible for the repair cost. The manufacturer was contacted and did not assist. The contact associated the failure with nhtsa campaign number: 14v174000 (structure: frame and members), which was related to the 2001-2004 models. The vehicle was not repaired. The failure mileage was 200,000. *Bf*jb
- Suspension · Unknown or other
Car IS making a lot of noise and vibration and chatter from the right rear wheel well.i had new shocks put in and he mechanic '":told me the wheel well was rusting out.and I should get it fix as soon as possible!!!!!
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11006987In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealers responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the Speedometer Replacement Label. Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazdas vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMOs services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
- 11005671Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 11003398Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 10251387Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 10232299Speedometer replacement procedure
- 10226814Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
- 10217209In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.
- 10215274This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
- 10213429Paint damage Mazda pocket paint guide
- 10213425Speedometer replacement procedure
- 10213422Proper usage of driver's floor mat.
- 10213387Shock absorber replacement guidelines
- 10213333Battery test procedure requirements using the GR81291
- 10213332Battery Maintenance
- 10213331Sulfur smell from exhaust system.
- 10213326Mazda guidelines for factory scheduled maintenance
- 10213185Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
- 10209778The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
- 10209761Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories.
- 10208556Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 10206002Automatic Transmission/Transaxle Cooler and Lines Flushing Procedure: Automatic Transaxle/Transmission (A/T) oil cooler and lines must be power flushed completely before an overhauled or replacement A/T is installed (except SKYACTIV-DRIVE). The most common cause of repeat A/T failures is lack of lubrication to the front and rear planetary gears. This is usually caused by an accumulation of metal particles and debris (from a previous A/T failure) on the internal mesh type baffle of the oil cooler. Power flushing will remove the restriction by back flushing, followed by forward flushing to dislodge a restriction, then back flushing again. This will in turn ensure full ATF flow for the transmission when it is operating.
- 10205994Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
- 10200933This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
- 10200527This service bulletin provides information regarding the proper use of the drivers floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with proper usage.
- 10198689Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories. The links provided below can be used for quick access: For 2016 models and newer: NOTE: Instructions are found under the "Attachments" section once a part is selected. Accessories E-catalog For models prior to 2016: Accessory Parts and Installation Instructions
- 10188016This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
- 10188015The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
- 10186703In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
- 10186693Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 10185904Some customers may complain that the steering wheel is off center more than 3" even when driving straight on a flat road.
- 10179228New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010.
- 10177847When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
- 10173097Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 10170817When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-Store (part number: 9999-95-MPPG-12).
- 10170661In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealers responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the Speedometer Replacement Label. Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazdas vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMOs services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
- 10170656Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
- 10159201MAZDA IDS INOPERATIVE WITH VCM-II LICENSE EXPIRATION MESSAGE - If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC desktop. 2. Reboot your PC, DO NOT start any application after restarting. 3. Run the resetting tool by double clicking the "Reset.bat" file (on your desktop from step 1). 4. Press any key after reading the notifications about the resetting tool.
- 10154879In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.
- 10154139If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or equivalent balance machine, sublet the vehicle out for repair. To find the location of a GSP9700 near your dealer, visit Hunter?s web site at www.gsp9700.com and click on ?Locate a GSP9700 Road Force Balancer.?
- 10153339In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after-warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
Every Mazda Tribute model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.