2008 Mercury Mariner
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Mercury › Mariner › 2008
These records cover every 2008 Mercury Mariner. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2008 Mercury Mariner. Newest first.
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15…
Risk and remedy
Risk
If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy
Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension…
Risk and remedy
Risk
Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
Remedy
Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fail resulting in the hybrid electronics overheating.
Risk and remedy
Risk
If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will inspect and replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall is expected to begin on October 27, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S19.
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS)…
Risk and remedy
Risk
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Owner complaints
461 complaints9 involved a crash5 injuries
What owners report most
Latest complaints
- Power train
The contact owns a 2008 Mercury Mariner. The contact stated while at a stop sign, the vehicle failed to accelerate upon depression of accelerator pedal with the oil warning light flashing on the instrument panel. The contact drove the vehicle despite the failure returning upon restarting the…
The contact owns a 2008 Mercury Mariner. The contact stated while at a stop sign, the vehicle failed to accelerate upon depression of accelerator pedal with the oil warning light flashing on the instrument panel. The contact drove the vehicle despite the failure returning upon restarting the vehicle. The contact had the vehicle towed to an independent mechanic and was informed that the shift lever had disengaged from the transmission. The contact was then referred to the manufacturer after the mechanic discovered NHTSA Campaign Number: 15V606000 (Power Train); which the mechanic linked to the failure. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in the recall. The contact was referred to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was unknown.
- Steering
The contact owns a 2008 Mercury Mariner. The contact stated that while driving at 55 -60 MPH, the power steering failed. The steering wheel became increasingly difficult to maneuver. The vehicle was turned off while the contact inspected the vehicle. The vehicle was restarted but a short distance…
The contact owns a 2008 Mercury Mariner. The contact stated that while driving at 55 -60 MPH, the power steering failed. The steering wheel became increasingly difficult to maneuver. The vehicle was turned off while the contact inspected the vehicle. The vehicle was restarted but a short distance afterwards the failure reoccurred. No warning lights illuminated. The contact called the dealer who informed them the vehicle was included in a recall for the vehicle, NHTSA Campaign Number: 14V284000 (Steering), approximately 10 years ago, which had a software update as the remedy. The dealer confirmed the remedy had already been completed. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 220.000.
- Steering
The contact owns a 2008 Mercury Mariner. The contact stated upon starting the vehicle, the steering wheel was significantly difficult to turn. There was no warning light illuminated. The vehicle was towed to an independent mechanic, where the contact was informed that the electric power steering…
The contact owns a 2008 Mercury Mariner. The contact stated upon starting the vehicle, the steering wheel was significantly difficult to turn. There was no warning light illuminated. The vehicle was towed to an independent mechanic, where the contact was informed that the electric power steering had failed. The mechanic determined that the failure was related to NHTSA Campaign Number: 14V284000 (Steering). The dealer was notified of the failure and informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 104,392.
- Unknown or other
Car was in accident in October of 2022 has been lost since
- Steering
The steering wheel does not return to center when making turns. It is more pronounced during left turns. This is a dangerous condition that could result in the vehicle going left or right of center and striking pedestrians, bicyclists, oncoming traffic, fixed objects. An independent service…
The steering wheel does not return to center when making turns. It is more pronounced during left turns. This is a dangerous condition that could result in the vehicle going left or right of center and striking pedestrians, bicyclists, oncoming traffic, fixed objects. An independent service center confirmed that the issue was a bad torque sensor and bad motor in the steering column. I have schedule a police inspection for 5/23/2024. Issue first appeared this year. No warnings.
- Steering
The contact owns a 2008 Mercury Mariner. The contact stated while driving at various speeds, the steering wheel became loose while steering in either direction. As the failure persisted, the steering wheel had become stiff and the "Power Steering Assist" warning message appeared on the instrument…
The contact owns a 2008 Mercury Mariner. The contact stated while driving at various speeds, the steering wheel became loose while steering in either direction. As the failure persisted, the steering wheel had become stiff and the "Power Steering Assist" warning message appeared on the instrument panel. The contact stated that excessive force was needed to steer the vehicle due to the failure. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with power steering assist failure. The mechanic was unable to obtain the part needed to repair the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 14V284000 (Steering) which was linked to the failure. Neither the dealer nor the manufacturer were notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.
- Steering
The contact owns a 2008 Mercury Mariner. The contact stated while driving 50 MPH, the vehicle lost power steering functionality. There was no warning light illuminated. The vehicle was taken to a local mechanic who replaced the steering sensor however, the contact stated the failure persisted and…
The contact owns a 2008 Mercury Mariner. The contact stated while driving 50 MPH, the vehicle lost power steering functionality. There was no warning light illuminated. The vehicle was taken to a local mechanic who replaced the steering sensor however, the contact stated the failure persisted and the local mechanic was unable to repair the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 160,000.
- Steering
Power Steering Assist Fault. Loss of power steering.
- Steering
Lost all power steering. Cannot steer or turn my steering wheel
- Steering
The contact owns a 2008 Mercury Mariner. The contact stated while driving 35 MPH and making a turn, the steering wheel seized temporarily. The contact stated that the failure recurred intermittently while driving, and the vehicle lost power steering functionality. There was no warning light…
The contact owns a 2008 Mercury Mariner. The contact stated while driving 35 MPH and making a turn, the steering wheel seized temporarily. The contact stated that the failure recurred intermittently while driving, and the vehicle lost power steering functionality. There was no warning light illuminated. The contact was able to veer to the side of the road. The contact stated that she turned off and restarted the vehicle several times; however, the failure persisted. The contact's husband assisted her in driving the vehicle to the residence. The dealer was notified of the failure and informed the contact that a fee would be charged for a diagnostic test. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 14V284000 (Steering). The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 107,000.
- Power train
The contact owns a 2008 Mercury Mariner. The contact stated that while idled at a stop, the maintenance warning light illuminated. The contact then stated that while the accelerator pedal was depressed the vehicle failed to accelerate. The contact then stated that he had to apply pressure to the…
The contact owns a 2008 Mercury Mariner. The contact stated that while idled at a stop, the maintenance warning light illuminated. The contact then stated that while the accelerator pedal was depressed the vehicle failed to accelerate. The contact then stated that he had to apply pressure to the accelerator pedal to increase the RPMs to approximately 3000 to allow the vehicle to proceed forward. Additionally, the contact stated that the brake pedal had to remain depressed to stop the vehicle from rolling on an incline when the vehicle failed to shift in 2nd gear. The contact stated that the vehicle was inspected by a family friend who determined the potential failure was related to NHTSA Campaign Number: 15V606000 (Power Train). The vehicle was not repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 309,000.
- Steering
The contact owns a 2008 Mercury Mariner. The contact stated while reversing out of a parking space, the vehicle lost power steering functionality. The contact stated upon turning off and restarting the vehicle, the vehicle operated as needed; however, the failure reoccurred while driving 35 MPH.…
The contact owns a 2008 Mercury Mariner. The contact stated while reversing out of a parking space, the vehicle lost power steering functionality. The contact stated upon turning off and restarting the vehicle, the vehicle operated as needed; however, the failure reoccurred while driving 35 MPH. The power steering assist warning light was illuminated. The contact was able to veer to the side of the road. The contact turned off and restarted the vehicle, however, the failure persisted. The contact used physical strength to steer the vehicle and drove to the local dealer. The dealer diagnosed that the failure was related to NHTSA Campaign Number: 14V284000 (Steering) and informed the contact that the vehicle could not be repaired under the recall as the VIN was not included. The vehicle was not repaired. The contact stopped driving the vehicle. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 77,000.
- Steering
Steering stopped while driving.
- Service brakes, hydraulic
The contact owns a 2008 Mercury Mariner. The contact stated that while driving at 30 MPH, he had to hard brake, however, afterward while depressing the brake pedal, the brake pedal traveled to the floorboard. The vehicle was taken to the dealer where the failure was diagnosed as a hydraulic control…
The contact owns a 2008 Mercury Mariner. The contact stated that while driving at 30 MPH, he had to hard brake, however, afterward while depressing the brake pedal, the brake pedal traveled to the floorboard. The vehicle was taken to the dealer where the failure was diagnosed as a hydraulic control unit (HCU) failure. The contact was informed that the HCU needed to be replaced. The contact stated that the vehicle was not repaired as the parts were on backorder. The contact stated that he discovered NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the VIN nor the Year/Make/Model was not included in the recall. The manufacturer was notified of the failure and informed that contact to call the NHTSA Hotline to file a complaint. The approximate failure mileage was 89,000.
- Steering
The contact owns a 2008 Mercury Mariner. The contact stated while her husband was driving 75 MPH, the vehicle lost power steering functionality. There was no warning light illuminated. The contact stated that her husband exited the freeway and veered to the side of the road while using physical…
The contact owns a 2008 Mercury Mariner. The contact stated while her husband was driving 75 MPH, the vehicle lost power steering functionality. There was no warning light illuminated. The contact stated that her husband exited the freeway and veered to the side of the road while using physical force to steer the vehicle. The contact's husband was able to drive to the residence even though the failure persisted. The dealer was not notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 14V284000 (Steering) because the VIN was not included. The failure mileage was approximately 186,000.
- Steering
The power stearing went out all at once and a light popped up saying power assit fault
- Steering
The contact owns a 2008 Mercury Mariner. The contact received notification of NHTSA Campaign Number: 14V284000 (Steering). The contact took the vehicle to a local dealer and had the recall repair completed. The vehicle was not repaired. The contact stated that on December 27, 2022, while exiting…
The contact owns a 2008 Mercury Mariner. The contact received notification of NHTSA Campaign Number: 14V284000 (Steering). The contact took the vehicle to a local dealer and had the recall repair completed. The vehicle was not repaired. The contact stated that on December 27, 2022, while exiting her garage porch the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 95,000.
- Steering
The contact owns a 2008 Mercury Mariner. The contact stated while driving at an undisclosed speed and making a left turn, the vehicle lost power steering functionality and was difficult to turn. The vehicle was taken to the dealer and the contact was informed that the vehicle was experiencing the…
The contact owns a 2008 Mercury Mariner. The contact stated while driving at an undisclosed speed and making a left turn, the vehicle lost power steering functionality and was difficult to turn. The vehicle was taken to the dealer and the contact was informed that the vehicle was experiencing the failure listed in NHTSA Campaign Number: 14V284000 (Steering) however, the vehicle was previously repaired under the recall. The manufacturer was contacted and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 238,000.
- Steering
Our torque sensor needs replacing. McFarland Ford in Exeter said that the torque sensor was repaird via recall at First Ford in Fall River, MA 2014. We have NEVER had a problem with steering. First Ford in Fall River informed me that if we brought the vehicle in for an oil change, any recall…
Our torque sensor needs replacing. McFarland Ford in Exeter said that the torque sensor was repaird via recall at First Ford in Fall River, MA 2014. We have NEVER had a problem with steering. First Ford in Fall River informed me that if we brought the vehicle in for an oil change, any recall item would have been checked, and if they found no problem with it at that time, it was reported, and that ended the recall status for our vehicle. Please, we need your help. My husband is 83; I am 70. This whole thing smells. How can checking something we had no problem with cancel a recall status on our vehicle. There was no warning. Our vehicle worked fine. We got in the next morning, and the steering wheel wouldn't turn.
- Steering
The contact owns a 2008 Mercury Mariner. The contact stated that the vehicle was included in NHTSA Campaign Number: 14V284000 (Steering) and an inspection was performed along with a software update. The contact stated while driving approximately 20 MPH, the vehicle lost power steering functionality…
The contact owns a 2008 Mercury Mariner. The contact stated that the vehicle was included in NHTSA Campaign Number: 14V284000 (Steering) and an inspection was performed along with a software update. The contact stated while driving approximately 20 MPH, the vehicle lost power steering functionality making it difficult to turn to the left or the right. The contact pulled over to the side of the roadway and turned off and restarted the vehicle and the power steering functionality was restored. The failure occurred three times on the same day. The dealer was contacted and informed of the failure however, the vehicle had not been taken the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 185,669.
- Unknown or other
My power steering light popped on about 6-9 months ago for about 10 seconds and then turned off. About a month ago now, I gently hit a boulder with my front right tire. I dented a couple of steering rods and something else. Got it fixed, and then when the repair guy was backing my car out of their…
My power steering light popped on about 6-9 months ago for about 10 seconds and then turned off. About a month ago now, I gently hit a boulder with my front right tire. I dented a couple of steering rods and something else. Got it fixed, and then when the repair guy was backing my car out of their shop, my car just turned on its own. It's the same issue that required a recall of the steering column in this car years ago. (I had it replaced as part of that recall in 2014.) I talked to 3 different Ford dealership parts departments. They all told me the same thing. "Hmm...this is very odd. I've never seen a part number changed so many times. They also changed the location of this specific factory...this is really odd. Right now, Ford is guaranteeing 300 steering columns being manufactured and released in September and another 300 in October. But there are over 850 people on the pre-order list." So tell me why, this part was recalled like 6+ years ago and all of a sudden now, these same parts are having the same issues. The power steering will just stop working whenever it wants. Every single ford parts guy I talked to at the 3 different Ford's I talked to said all of the above is very suspicious. "It seems like Ford never fixed the problem and it trying to cover their ass".
- Steering
The contact owns a 2008 Mercury Mariner. The contact stated while her mother-in-law was driving 70 MPH, the vehicle lost power steering functionality. The contact's mother-in-law pulled the vehicle off the road and drove to an independent mechanic. The contact’s mother-in-law stated there was no…
The contact owns a 2008 Mercury Mariner. The contact stated while her mother-in-law was driving 70 MPH, the vehicle lost power steering functionality. The contact's mother-in-law pulled the vehicle off the road and drove to an independent mechanic. The contact’s mother-in-law stated there was no warning light illuminated. The mechanic diagnosed the vehicle and determined that the electrical power steering assist needed to be replaced. The mechanic related the failure to NHTSA Campaign Number: 14V284000 (Steering) however, the vehicle was not included in the recall. The vehicle had not been repaired. The manufacturer was informed of the failure. The failure mileage was unknown.
- Steering
Drove fine day before got in next morning wheel very tight hard to turn Took to shop they said loss of electric power steering. Guy said this vehicle had trouble with that Checked for any recalls NHTSA had this on their site as a recall started in 2014 I called dealership here in town and guy…
Drove fine day before got in next morning wheel very tight hard to turn Took to shop they said loss of electric power steering. Guy said this vehicle had trouble with that Checked for any recalls NHTSA had this on their site as a recall started in 2014 I called dealership here in town and guy basically laughed at me because was a 2008 and said not going to fix your car forever. Recall has expired. It’s a safety issue.
- Service brakes
Brakes go to floor dealer said they see nothing. They gave my vehicle back brake are normal again.two months go by it happens again but it fixed itself after 2 days. This just happen again 8/5/2022. I see a recall NHTSA campaign #19V904000 ,MFG campaign #19S54 Also a NHTSA recall#150546 How am I going to drive with brakes on the floor My vehicle is a 2008 Mercury Mariner Thanks in advance
- Steering
The problem IS with the electric power assist system. I have a torque sensor problem or something that want let the power steering work. Ford had a recall for this problem for this year model. When I call them they respond as my car was not covered. Im having the same issue that the recall was for. Not sure why its not covered.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Loss of power steering while driving
On May 27, 2014, amended June 2, 2014, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist while driving in approximately 746,067 model year (MY) 2008 through 2011 Ford Escape vehicles equipped with electric…
On May 27, 2014, amended June 2, 2014, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist while driving in approximately 746,067 model year (MY) 2008 through 2011 Ford Escape vehicles equipped with electric power assisted steering (NHTSA 14V-284, Ford 14S05). Ford's DIR described the defect condition as a poor signal to noise ratio [SNR] in the torque sensor within the Electric Power Assisted Steering (EPAS) system [which] does not allow the PSCM to determine the driver's steering input. When the system detects this fault condition, it transitions the EPAS system to the fail-safe/manual steering mode.Ford's DIR indicates that loss of power steering assist while driving would require higher steering effort at lower vehicle speeds, which may result in an increased risk of a crash.Ford's remedy instructs dealers to check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTCs) to determine the proper repair procedure. If no DTCs are present, dealers are to update the PSCM and instrument cluster module software. The updated PSCM software changes the torque sensor fault strategy so that the SNR condition does not result in a loss of power steering assist while driving.In addition, audible and visual warnings are provided for torque sensor faults.If DTCs indicating faults in the torque sensor, PSCM or Power Steering Motor (motor) are present in the initial recall inspection, the dealer performs the following repairs: 1) replaces the torque sensor for torque sensor faults (DTC B2278); or 2) replaces the steering column for faults related to the PSCM (DTC B1342) or motor (DTC B2277).Continued in attachment pages
- Tire valve cracking
On october 14, 2008, odi opened pe08-060 to investigate allegations of cracked and leaking snap-in tire valves in model year (my) 2007 vehicles manufactured by ford motor company.the valves were supplied to ford by topseal auto-parts, a subsidiary of the shanghai baolong automotive corporation in china.valves made by…
On october 14, 2008, odi opened pe08-060 to investigate allegations of cracked and leaking snap-in tire valves in model year (my) 2007 vehicles manufactured by ford motor company.the valves were supplied to ford by topseal auto-parts, a subsidiary of the shanghai baolong automotive corporation in china.valves made by topseal for aftermarket sale were the subject of two recent safety recalls by tech international (08t-018) and dill air controls (08t-028), the latter of which was investigated by odi in pe08-036 and ea08-022.the defect conditions addressed by the aftermarket tire valve recalls both involved inadequate resistance to ozone cracking due to issues with the supply of anti-ozonant chemicals to topseal for a period from july to mid-november 2006.the aftermarket valves were compounded with a blend of epdm and natural rubber, using a relatively low percentage of epdm (epdm provides inherent resistance to ozone cracking).hence, the need for anti-ozonant chemicals and the problems with cracking when those chemicals were missing or out of specification in some lots of valves.both recall campaigns involved inspection programs to identify and replace valves with visible surface cracking.although the topseal valves supplied to ford also appear to have been affected by the anti-ozonant supply issues in mid to late-2006, ford indicated that its valves were made at a different topseal production line and were compounded with a higher percentage of epdm rubber to meet more stringent specifications from ford.odi's analysis of complaint and warranty data provided by ford showed that problems with cracked tire valves were significantly higher for my 2007 vehicles produced from december 2006 through march 2007.ford responded by implementing changes in its material specifications for snap-in rubber tire valves and also increasing the quality and acceptance standards for valves imported for use in its vehicles.while the complaint and warranty claim rates are elevated for subject vehicles produced from december 2006 through march 2007, the rates of leaking valves are well below one percent of production for each of the peak months for all of the affected models.a substantial majority of the subject vehicles are equipped with tire pressure monitoring systems (TPMS) which warn the driver when any tire pressures drops below 25 percent of recommended inflation pressure. As outlined in a letter to odi dated april 6, 2009, ford has agreed to send letters to owners of certain my 2007 and 2008 ford, lincoln and mercury vehicles to provide information about the cracking concern. Letters will be sent to owners of vehicles built from november 2006 through may 2007.owners can opt for a free dealer inspection.valves exhibiting surface cracks or air leakage related to ozone attack will be replaced by ford under its normal warranty terms.ford expects to send the letter by approximately mid-may 2009. Based on the use of TPMS in the majority of subject vehicles and the relatively low rates of repairs associated with leaking valves and resultant tire damage, odi believes that the actions ford has agreed to take will provide effective and expeditious resolution for vehicles that were built during the period when valves with inadequate resistance to ozone cracking were most likely to have been used in vehicle production.further investigation of this matter would not be an efficient allocation of agency resources.accordingly, this investigation IS closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will continue to
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10140323The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
- 10138524The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
- 10137113Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab select Dealer Installed Accessory or Accessory Installation.
- 10109070The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes (DTCs) when appropriate. Using these PIDs for diagnostics will lead to inaccurate results and improper ETB replacements. If a concern is intermittent and no DTCs are present, refer to historical DTCs and the PC/ED, Section 3 No DTCs Present Index chart for further information.
- 10095184Replacing the original equipment sync/navigation system with either an aftermarket sync/navigation kit or modifying original sync/navigation parts to provide additional features IS not recommended nor supported on any ford, mercury or lincoln vehicle. Only approved genuine ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: monroney label (window sticker), professional technician society (pts) oasis tab select sync or hvbom. For genuine ford accessories use: pts workshop tab select dealer installed accessory or accessory installation.
- 10056710Mercury/ford: in one or more speed settings, electronic manual temperature control (emtc) a/c system IS warm and/or lack blower motor operation in settings due to damaged blower motor resistor caused by water entering heater and evaporator core housing. Model 2008-12 escape, mariner.
- 10055355Ford: the wrench light will illuminate when 4X4 function IS inoperative due to active torque coupling solenoid coil wiring being broke, but a kit IS available to service rear axle assembly/rear drive unit (rdu), at lower level. Model 2008-2012 escape, mariner.
- 10054916Ford/mercury: if diagnostic code b2278 IS stored in power steering control module (pscm), it needs replacing with torque sensor service kit that IS available and if not, does not apply. Model 2008-2012 escape, 2008-2011 mariner.
- 10041387Ford service campaign: see document search button for owner letter. There may be a transmission fluid cooler tube crack which can lead to rough hard shifts/transmission failure.
- 10039244Ford: there IS excessive engine or exhaust noise, or an exhaust odor due to an exhaust leak. There will be no warning codes or lights. 2007-2008 escape/mariner.
- 10034548Ford/mercury: steering column pop/clunk noise on turns. Some vehicles may exhibit a pop or clunk noise from the steering column area while turning. This noise typically occurs quarter turn before the steering wheel reaches it's end of travel stop and typically goes away with weight off the wheels.
- 10033726Ford/mercury: new service kit available for accelerator cable to pedal connection. Some vehicles may require the accelerator cable to accelerator pedal connection repaired. A new service clip has been released for use, in lieu of replacing the cable and/or pedal assemblies.
- 10032610Ford: increased shift lever effort may have debris or something, such as sweetened drinks spilled in/on the shifter. Shifter replacement resulting from spillage or debris IS not warrantable.
- 100248452005-08 escape/escape hybrid/mariner - 2006-08 mariner hybrid - wheel speed sensor ring replacement procedure update to workshop manual.
- 10024842Slow fuel fill built before 11/26/2007. Only hybrid.
- 10024841Slow fuel fill and/or dtc p0451.
- 10024826CD4E transmission--fluid leak transmission fluid cooler (excludes hybrids)--built on or before 2/18/2008.
- 10024695Multiple vehicle lines - intermittent pcm, fuel pump, ign. Coil, a/c, ABS or fog lamp operation.
- 10024328No crank / no tcm communication / theft light on / multiple dtcs. (Hybrid only)
- 10024327Intermittent red triangle on and (stop safely now) on message center with wrench light and dtc p1a0c. (Hybrid only)
- 10024326Malfunction indicator lamp (mil) on with diagnostic trouble code (dtc) u2062 (hybrid only).
- 100243213.0L duratec engine--oil leak (low ambient temperature)--dipstick or crankshaft seal.
- 10023867Windshield wiper chatter/noise--built only on 4/14/2007.
- 10023295Multiple vehicle lines - intermittent pcm, fuel pump, ign, coil, a/c, ABS or fog lamp operation.
- 100232782005-2008 escape hybrid and 2006-2008 mariner hybrid vehicles are not E-85 compatible.
- 100227172008 escape/mariner hybrid - anti brake system (ABS) - dtc c1526.
- 10022672Cold climate slow fuel fill.
- 10022282CD4E transaxle fluid weep - transmission cooler line.
- 10022281Dtc b2572 / brake shift interlock will not release.
- 10022240Instrument panel lights dim - spdjb must learn resistance values of dimmer.
- 10021601Engine stalling on engagement/stopping.
Every Mercury Mariner model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.