2010 MINI Cooper S
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › MINI › Cooper S › 2010
These records cover every 2010 MINI Cooper S. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2010 MINI Cooper S. Newest first.
BMW of North America, LLC (BMW) is recalling certain 2008-2014 MINI Clubman Cooper, Clubman Cooper S, Clubman John Cooper Works, and 2007-2013 MINI Hardtop 2-Door Cooper, Cooper S, and John Cooper Works vehicles sold, or ever registered, in Alaska, Colorado, Connecticut, Delaware, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts…
Risk and remedy
Risk
An electrical short-circuit can increase the risk of a fire.
Remedy
Dealers will inspect the sunroof drains, interior footwell area, and FRM and, depending upon the results of the inspection, certain components will be replaced. Owner notification letters were mailed May 13, 2024. Owners may contact BMW customer service at 1-866-825-1525.
BMW of North America, LLC (BMW) is recalling certain 2011-2012 BMW 550i, 550i xDrive, 550i Gran Turismo, 550i Gran Turismo xDrive, 750i, 750Li, 750i xDrive, 750Li xDrive, 760Li, X5 xDrive50i, X5 M, X6 xDrive50i, X6 M, ActiveHybrid7, MINI Cooper S Convertible, John Cooper Works (JCW) Convertible, Cooper S Countryman, Cooper S Countryman ALL4, Cooper S, JCW…
Risk and remedy
Risk
If the circuit board were to overheat, it can increase the risk of a fire.
Remedy
BMW will notify owners, and dealers will replace the electric auxiliary water pump, free of charge. Depending on the model, there are currently limited parts available, however not all parts are available at this time. Owners will be notified of the recall beginning June 11, 2018, and will receive a second notification when remedy parts become available. Owners may contact BMW customer service at BMW 1-800-525-7417, MINI at 1-866-825-1525, or Rolls-Royce at 1-877-877-3735. Note: BMW recommends that owners park their vehicle outdoors until the recall remedy has been performed.
BMW IS recalling certain model year 2007-2011 MINI cooper s, 2008-2011 MINI cooper s clubman, 2009-2011 MINI cooper s convertible, 2009-2011 MINI cooper jcw, 2009-2011 MINI cooper jcw clubman, 2009-2011 cooper jcw convertible, and 2011 cooper s countryman passenger cars manufactured from november 14, 2006, through january 18, 2011. the electric auxiliary…
Risk and remedy
Risk
The circuit board may smolder which could result in a vehicle fire.
Remedy
BMW will notify owners, and dealers will replace the water pump free of charge. the safety recall beganduring february 2012. owners may contact BMW at 1-866-275-6464.
BMW IS recalling certain model year 2010 MINI cooper and cooper s vehicles for failing comply with the requirements of federal motor vehicle safety standard no. 110, "tire selection and rims." the affected vehicles were equipped with 17 inch wheels, but their label states that they were equipped with 16 inch wheels. also the tire pressure stated on the…
Risk and remedy
Risk
Erroneous tire information could lead to improper tire fitment and inflation which could affect the durability of the tire and the stability of the vehicle, increasing the risk of a crash.
Remedy
Dealers will mail to consumers the corrected label or the customer will have the option for dealers to install the label free of charge. the recall began on march 4, 2010. owners may contact BMW at 1-800-831-1117.
Owner complaints
59 complaints1 involved a crash5 involved a fire3 injuries
What owners report most
Latest complaints
- Engine
The contact owns a 2010 Mini Cooper S. The contact stated that while driving at an undisclosed speed, there was an abnormal clicking sound coming from the engine compartment, after which the vehicle lost motive power. The contact was able to pull over to the shoulder of the roadway, where the…
The contact owns a 2010 Mini Cooper S. The contact stated that while driving at an undisclosed speed, there was an abnormal clicking sound coming from the engine compartment, after which the vehicle lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to be restarted. The contact stated that several unknown warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
- Air bags
The passenger airbag sensor/passenger seatbelt sensor issue that has been reported and fixed in lots of other MINI cooper model years IS seemingly an issue with 2010 models too and needs to be corrected via recall. The sensor being faulty IS a serious safety concern, and runs close to $1200 to…
The passenger airbag sensor/passenger seatbelt sensor issue that has been reported and fixed in lots of other MINI cooper model years IS seemingly an issue with 2010 models too and needs to be corrected via recall. The sensor being faulty IS a serious safety concern, and runs close to $1200 to repair. My sensor was intermittently off and on and IS now full time warning about the airbag being off. This happens no matter the status of the vehicle - as soon as the motor IS running the warning lights are lit up.
- Engine · Fuel/propulsion system
The car completely quits running while you are driving it. Check engine light comes on but car has already died. Have to coast to a stop with no power steering since the engine has died. Car will not always restart. Sometimes it will crank but not turn over. Sometimes it will restart. Today it died…
The car completely quits running while you are driving it. Check engine light comes on but car has already died. Have to coast to a stop with no power steering since the engine has died. Car will not always restart. Sometimes it will crank but not turn over. Sometimes it will restart. Today it died while I was going 65mph on the interstate a d I had to dodge across 3 lanes of traffic to get to the shoulder. have had this exact issue before. 3 yrs ago I replaced the high pressure fuel pump for this exact same problem. This was a $1500 repair cost. MINI cooper said that 2010 MINI coopers were not covered. only minis up to tne year 2009 were covered in that safety recall so I paid out of pocket. However, MINI cooper used the same part that had been recalled on my 2010. It failed in 2017 and the replacement part has now failed again. MINI cooper called it a "known" issue, but would not cover the replacement cost in 2017. repair order number with MINI cooper dealer: 262724 and part number 13-51-7-588-879
- Electrical system · Engine
Mi vehculo MINI cooper s 2010, estando estacionado en el garage por ms de 12 horas y sin prender el motor en ningn momento comenz a incendiarse sin ningn motivo. Por fortuna haba personas que alertaran de lo ocurrido y pude apagar el fuego en el vehculo, aunque ya haba consumido partes elctrica, de…
Mi vehculo MINI cooper s 2010, estando estacionado en el garage por ms de 12 horas y sin prender el motor en ningn momento comenz a incendiarse sin ningn motivo. Por fortuna haba personas que alertaran de lo ocurrido y pude apagar el fuego en el vehculo, aunque ya haba consumido partes elctrica, de motor y cofre, etc. Cabe mencionar que esto sucedi en la ciudad de mxico, no en eua, pero ustedes tienen mejor informacin al respecto. Saludos.
- Engine
High pressure fuel pump needs replaced @ 30,000 miles
- Air bags · Air bags › Sensor › Occupant classification · Seat belts · Unknown or other
Airbag and seatbelt warning lights come on for passenger seat and will not turn off. It indicates that the passenger airbag will not activate in the event of an accident with an occupant in the passenger seat. front passenger will not have airbag protection in the event of a crash.
- Air bags · Electrical system
MINI cooper seat occupation sensor OC3 IS faulty causing airbag not to work properly.
- Fuel/propulsion system
The high pressure fuel pump had the warranty extended to 10 years or 120000 miles due to federal emissions requirements on all years except the 2010. M01 01 16 [si] july 2016 shows the 2011 and 2012 and a letter from MINI shows 2007 -2009. Nobody at MINI corporate understands why the 2010 was left…
The high pressure fuel pump had the warranty extended to 10 years or 120000 miles due to federal emissions requirements on all years except the 2010. M01 01 16 [si] july 2016 shows the 2011 and 2012 and a letter from MINI shows 2007 -2009. Nobody at MINI corporate understands why the 2010 was left out, but all agree it IS the same pump and I have found thousands of complaints online saying the dealer did not honor the warranty because it was the wrong the year. These pumps fail and the vehicle fails emissions testing. The pump IS 1300 dollars plus labor and can only be done at the dealer.
- Fuel/propulsion system
High pressure fuel pump failed, MINI has issued ext warranties o the 2009, 2001, 20012 models because of this issue but not this model. car IS below 100,000 miles if these years have problems and now I am having a problem should the 2010 models be covered
- Fuel/propulsion system
Got the high pressure fuel pump issue, the car will not start and stall and will not keep in ideal until stepping on the gas over 3000 rpm for over 1 mins, it stalled on local street couple times. The dealership said MINI cover up to 7 years only.
- Engine · Power train · Steering
Vehicle jerks/hestiates at low speed around 10mph. Jerks during stop and go in traffic. Be to a handful of auto shops and no solution.
- Engine
TL* the contact owns a 2010 MINI cooper s. The contact stated that the engine seized and the check engine indicator illuminated. The vehicle was towed to tom bush MINI (9881 atlantic blvd, jacksonville, fl 32225, (904) 371-4360) where it was diagnosed that the engine needed to be replaced. The…
TL* the contact owns a 2010 MINI cooper s. The contact stated that the engine seized and the check engine indicator illuminated. The vehicle was towed to tom bush MINI (9881 atlantic blvd, jacksonville, fl 32225, (904) 371-4360) where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 106,000. The vin was not available.
- Fuel/propulsion system
Just had to have a high pressure fuel pump replaced in my MINI cooper s convertible and had . I understand that all the fuel pumps in this year make of car were recalled except the one on the convertible?? please let me know why the fuel pump IS any different? it actually went out on an…
Just had to have a high pressure fuel pump replaced in my MINI cooper s convertible and had . I understand that all the fuel pumps in this year make of car were recalled except the one on the convertible?? please let me know why the fuel pump IS any different? it actually went out on an interstate and I had to pull over and was almost struck by a semi truck. I have the bill for the repair which cost me over $1400.00..
- Power train
Timing chain tensioner failed and stretched timing chain now the death rattle and BMW MINI cooper knows 2010 were affected there IS lots of data online for 2010 MINI cooper s timing chain and tensioner failing at 20K to 50K mile range. We have 42K miles and in range of class action that was filed.…
Timing chain tensioner failed and stretched timing chain now the death rattle and BMW MINI cooper knows 2010 were affected there IS lots of data online for 2010 MINI cooper s timing chain and tensioner failing at 20K to 50K mile range. We have 42K miles and in range of class action that was filed. they won't fix issue and want 2500. I'm one of many with 2010 issues. They say it's upgraded but failed at 40K same as others. [Xxx] or [xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6).
- Engine
During my morning commute on august 2ND in boston massachusetts, the timing chain on my 2010 MINI cooper failed causing massive engine damage and ultimate failure. this occurred while in motion, approximately 60 mph on 93 north, a four lane highway leading into boston. the car became disabled and would not not start again. the car was then towed to herb chambers, the nearest MINI dealer.
- Electrical system · Engine · Unknown or other
I have MINI cooper R56 s models and I have spent almost 5K in just repair the timing chain IS broke every 2 or 3 weeks this car IS piece of crack every 2 or 3 weeks has something new !! Never would buy again this piece of crack and wouldn't recommend to anyone get this piece of crack!!
- Engine
TL* the contact owns a 2010 MINI cooper s. While parked, the vehicle failed to start. The vehicle was towed to a dealer where it was diagnosed that the engine failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000. updated 06/07/17*lj updated 07/12/2017*js
- Engine
The turbo oil feed line IS leaking. It IS a know issue with these vehicles, it can result in a fire as the oil sprays our the lines on the exhaust. Dealer has to comment about the repairs being free of charge but does say it's a known issue. Many MINI coopers have caught on fire because of this issue
- Engine
TL* the contact owns a 2010 MINI cooper s. The contact stated that the vehicle stalled without warning and there was a failure with the auxiliary water pump and engine the contact was able to coast the vehicle over to the side of the road and, upon opening the hood, excessive smoke emitted from…
TL* the contact owns a 2010 MINI cooper s. The contact stated that the vehicle stalled without warning and there was a failure with the auxiliary water pump and engine the contact was able to coast the vehicle over to the side of the road and, upon opening the hood, excessive smoke emitted from the engine and auxiliary water pump. The vehicle was towed to a repair shop and the mechanic stated that the engine and the auxiliary water pump needed to be replaced. The manufacturer was notified of the failure and indicated that the vehicle was excluded from nhtsa campaign number: 12v008000 (engine and engine cooling), although the contact was experiencing the failure related to the recall. The failure mileage was 89,000. Updated 06/01/17*lj *as
- Engine
Leaving for work, heard a snap and lost power to engine less than a mile from home. Pulled over, then coasted (with no power steering or brakes) downhill to a safer spot. Towed to mechanic; issue IS broken timing chain. this vehicle IS just a few months outside the final recall dates for skeen v…
Leaving for work, heard a snap and lost power to engine less than a mile from home. Pulled over, then coasted (with no power steering or brakes) downhill to a safer spot. Towed to mechanic; issue IS broken timing chain. this vehicle IS just a few months outside the final recall dates for skeen v BMW. I believe the class was too narrowly defined; this 2010 cooper s (69K mi) has the same N14 engine and problem as described in the recall. (can't tell but from some of the early reporting on that case it sounds like this car may have been included an earlier version/draft??). Very upset that this car has the same engine and issue covered by the recall, and yet we have no recourse! *tr
- Engine
Motor has rattle was told it was timing chain by mechanic and will need to be replaced or motor will need to be replaced/ MINI sold a defective car and knew about this defect. Now I am out 10K if the car breaks and have no car for family
- Engine
During normal vehicle operation, vehicle lost power. pulled to the side of the road, turned vehicle off, and vehicle would not restart. had vehicle towed to local mechanic. problem was diagnosed as a broken timing chain.
- Power train
Vehicle was in motion and my wife heard a noise- chose to ignore noise. After researching the problem I discovered the timing chain could catastrophically fail leaving my wife on mountain roads with no power and loss of power steering . Although BMW has been aware of this problem for years they…
Vehicle was in motion and my wife heard a noise- chose to ignore noise. After researching the problem I discovered the timing chain could catastrophically fail leaving my wife on mountain roads with no power and loss of power steering . Although BMW has been aware of this problem for years they have bob and weaved fixing only those they have been forced to, leaving others ,with the exact same problem the owners responsibility.. The dealer charged us $ 1300 to repair the vehicle. Our particular car supposedly was just outside the production run cutoff for free repair. This IS a safety issue and all cars with this potential problem should be recalled. Additionally, customers should not have to play "what IS the noise detective " in order to discover a life threatening defect. In addition to the recall BMW needs to immediately notify all effected owners with information on how to recognize the problem and what action to take.
- Engine
Timing chain evidently broke with little warning and car died in middle of road. BMW MINI has known of this and settled a class action lawsuit without ever issuing a recall or notification to owners. the car had less than 30,000 miles on it.
- Engine
TL* the contact owns a 2010 MINI cooper s. Upon inspecting the vehicle, a technician heard an abnormal noise and stated that the timing chain needed to be replaced. The manufacturer was notified of the failure. The vin and failure mileage were not available.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Engine compartment fire
In a January 10, 2012 letter to NHTSA, BMW of North America, LLC. (BMW) submitted a Defect Information Report (DIR) identifying a defect in the electric auxiliary water pump in approximately 88,911 model year (MY) 2007-2011 Mini Cooper vehicles manufactured from November 14, 2006 through January 18, 2011 (Recall…
In a January 10, 2012 letter to NHTSA, BMW of North America, LLC. (BMW) submitted a Defect Information Report (DIR) identifying a defect in the electric auxiliary water pump in approximately 88,911 model year (MY) 2007-2011 Mini Cooper vehicles manufactured from November 14, 2006 through January 18, 2011 (Recall 12V-008).According to BMW, the auxiliary water pump on vehicles equipped with 4-cylinder turbocharged engines may overheat.Electro-migration can cause the pump electronic circuit board to overheat resulting in smoldering of the water pump. If smoldering occurs, it may lead to an engine compartment or vehicle fire.The pump supplier, Pierburg Pump Technology GmbH, redesigned the pump to address factors that may contribute to circuit board overheating.The redesigned pumps were completely implemented in production vehicles by January 2011.Recall 12V-008 was the third recall initiated by BMW to address electric auxiliary water pump fires in vehicles equipped with Pierburg pumps.In two October 20, 2011 letters to NHTSA, BMW submitted DIRs for similar auxiliary water pump defect conditions in approximately 32,084 MY 2008-2011 BMW 5-Series, 7-Series, X5 and X6 models equipped with 8- and 12-cylinder engines and manufactured from May 2008 through December 2010 (Recall 11V-521); and for approximately 589 MY 2010 Rolls-Royce Ghost vehicles manufactured from September 2009 through September 2010 (Recall 11V-522).In three separate April 5, 2012 letters to NHTSA, BMW submitted amendments to Recalls 11V-521, 11V-522 and 12V-008.The amendments all described a common defect condition related to a manufacturing process deviation in a certain production range of the redesigned Pierburg water pumps that could result in cracks in the pump housing, which may allow coolant to enter and contact the pump?s circuit board.BMW indicated that further analysis identified a specific machine process error at the sub-supplier that manufactures the water pump housing.Pump housing cracks may cause the circuit board to overheat and lead to smoldering of the water pump.Recall 12V-008 was, thus, amended to include approximately 1,457 MY 2011 Mini Cooper vehicles manufactured from March 31, 2011 through April 22, 2011, when pumps manufactured with the suspect manufacturing process may have been used in vehicle assembly.The amendment to Recall 11V-521 was assigned a new recall number, Recall 12V-161, and covered approximately 2,846 MY 2011-2012 BMW 5-Series, 6-Series, 7-Series, X5, and X6 vehicles manufactured from April 1, 2011 through August 1, 2011.The amendment to Recall 11V-522 was assigned a new recall number, Recall 12V-166, and covered approximately 69 MY 2011 Rolls-Royce Ghost vehicles manufactured from April 7, 2011 through June 2, 2011.The Office of Defects Investigation (ODI) analyzed complaint data provided by BMW as well as complaints submitted to ODI from consumers. In total, there were 30 unique Mini Cooper reports indicating engine fire.In addition, BMW provided warranty data showing 493 claims for replacement of the subject component on Mini Cooper vehicles.Owners of the recalled vehicles are notified to take their vehicle to a BMW dealer, who will replace the auxiliary water pump to prevent any incidents related to this issue.This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers (ODI Nos.):10286597, 10286663, 10289793, 10310677, 10314796, 10342365, 10394808, 10394192, 10403982, 10418325, 10422646, 10429003.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10244507MINI electrical systems have continued to develop over the past few years. As a result, the demand on the batteries has increased. Breakdowns due to an empty battery or problems in the vehicles electrical system can have various causes, most of which are not due to the battery itself. For this reason, a battery replacement will permanently eliminate the problem only in the rarest of cases. The energy diagnosis test module helps to localize these causes. This document covers important information for the dealer on how to handle discharged battery complaints. Without performing the energy diagnosis test plan, the root cause of a discharged battery cannot be identified. In order to properly repair the vehicle the first time, it is very important that the diagnostic test plan is performed to completion; with all results taken into consideration.
- 10206696New RDC wheel electronics will be introduced with future generation MINI models. The new wheel electronics are identified as Huf Generation 5. These new wheel electronics will need to be programmed using the new tool when replaced or when depressurized (0 psi) for more than 2 minutes.
- 10179827OC3 SEAT OCCUPANCY MAT - LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES: Component-Specific Limited Warranty Extension For the above-referenced vehicles, MINI USA, a division of BMW of North America, LLC (MINI USA) is extending the limited warranty for the front passenger's OC3 seat occupancy mat (shown) to: 10 years/120,000 miles as determined by the vehicle's original in-service date.
- 10171506CLASS ACTION SETTLEMENT: N14 HIGH-PRESSURE FUEL PUMP (HDP) SERVICE BENEFIT CLASS VEHICLES: The MINI vehicle may experience a sudden engine operational failure reduced or loss of power while driving and the malfunction indicator lamp (MIL) may be illuminated along with high-pressure fuel pumprelated faults stored in the Engine Control Module (DME). PROCEDURE Perform the corresponding diagnosis/vehicle test and run the test plans to completion as applicable.
- 10162461Air Conditioning System Leak Testing. The customer complains of poor or no air conditioning cooling. After further diagnosis, the system is found to be low or empty of a refrigerant charge, but when using an electronic leak detector, no leak can be found. CAUSE: In most cases, an electronic leak detector is not sufficient for identifying small leaks in the system. Electronic leak detectors can give false alarms and can lead to an improper diagnosis of small leaks. A leak cannot be located exactly if accessibility is impaired (in the case of the expansion valve, evaporator or condenser).
- 10162460Service Action: Checking or Replacing the Door Sill Trim Strips. The door sill trim strips are deformed and/or peeling up at the corners. CAUSE: Insufficient surface preparation of the door sill.
- 10162441"Cooper S with N14: Diagnosis for Misfire Faults. The Service Engine Soon (MIL) lamp is illuminated and/or the customer complains that the engine runs rough (engine cold or warm) with any of the following misfire faults stored in the DME: * 2771, 2772, 2773, 2775, 2776, 2777, 2779, 277A, 277B, 277D, 277E, 277F - "Combustion misfire, cylinder 1..4", sometimes together with: * 2781, 2782, 2783 - "Combustion misfire, multiple cylinders." On rare occasions, the Service Engine Soon lamp may not be illuminated (with misfire faults still stored in the DME) when the vehicle is brought to the workshop. Multiple causes related to electrical and mechanical engine components, or poor fuel quality in combination with unfavorable driving behavior (low loads and short driving distances). This condition may lead to possible clogging of the injector tips, causing a disturbance of the fuel spraying pattern or excessive carbon deposits on the intake valves/ports, resulting in reduced air flow into the combustion chambers."
- 10153778OC3 seat occupancy mat: limited warranty extension to 10 years/120.
- 10152680"MANUAL TRANSMISSION - STIFF DIAGONAL GEARSHIFT LEVER MOVEMENT. The customer may complain of a ""stiff diagonal shift"" (e.g., N-R, R-N, 2-3/3-2 or 4-5/5-4). Also, in some cases, gears cannot be selected, or the selector gear does not go into the neutral position. CAUSE 1. The deflection lever circlip of the gearshift mechanism is damaged or missing. 2. Possible corrosion at the gearshift mechanism (shift cables or transmission gearshift unit)"
- 10152360"The Service Engine Soon (MIL) lamp is illuminated and/or the customer complains that the engine runs rough (engine cold or warm) with any of the following misfire faults stored in the DME: * 2771, 2772, 2773, 2775, 2776, 2777, 2779, 277A, 277B, 277D, 277E, 277F - ""Combustion misfire, cylinder 1..4"", sometimes together with: * 2781, 2782, 2783 - ""Combustion misfire, multiple cylinders"" On rare occasions, the Service Engine Soon lamp may not be illuminated (with misfire faults still stored in the DME) when the vehicle is brought to the workshop. Multiple causes related to electrical and mechanical engine components, or poor fuel quality in combination with unfavorable driving behavior (low loads and short driving distances). This condition may lead to possible clogging of the injector tips, causing a disturbance of the fuel spraying pattern or excessive carbon deposits on the intake valves/ports, resulting in reduced air flow into the combustion chambers."
- 10151349Bluetooth Connection Failures This Service Information bulletin supersedes SI M84 01 14 dated February 2016.. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware
- 10151347Delay in Automatic Driving Light Switching on/off. When driving out of a tunnel or exiting underground parking, the automatic driving light remains switched on for two minutes. Shut-off period varies based on detected situation. This is normal operational behavior.
- 10151060This Service Information bulletin supersedes SI M84 01 14 dated November 2014. SUBJECT Bluetooth Connection Failures. There are various connectivity failures with the following devices: z Apple iPhones z Samsung S6 and the S6 Edge. Connectivity failure examples are: z Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. z Contact List incomplete z General connection failures z Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) z Samsung S6 and S6 Edge device firmware
- 10150985?OC3 SEAT OCCUPANCY MAT: LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES. This Service Information bulletin supersedes SI 01 11 16 dated December 2016.
- 10150399"Service Action: Retrofit of the Engine Coolant Temperature Sensor. Internal corrosion could form in the engine coolant temperature sensor. This corrosion leads to internal bridging of the contacts, which can cause an inaccurate engine temperature reading. This false reading could lead to difficulty in the engine starting and/or a ""Service Engine Soon"" lamp being illuminated."
- 10150396"Cooper S with N14: Diagnosis for Misfire Faults. The Service Engine Soon (MIL) lamp is illuminated and/or the customer complains that the engine runs rough (engine cold or warm) with any of the following misfire faults stored in the DME: ??2771, 2772, 2773, 2775, 2776, 2777, 2779, 277A, 277B, 277D, 277E, 277F - ""Combustion misfire, cylinder 1..4"", sometimes together with: ??2781, 2782, 2783 - ""Combustion misfire, multiple cylinders"" On rare occasions, the Service Engine Soon lamp may not be illuminated (with misfire faults still stored in the DME) when the vehicle is brought to the workshop. Multiple causes related to electrical and mechanical engine components, or poor fuel quality in combination with unfavorable driving behavior (low loads and short driving distances). This condition may lead to possible clogging of the injector tips, causing a disturbance of the fuel spraying pattern or excessive carbon deposits on the intake valves/ports, resulting in reduced air flow into the combustion chambers."
- 10150357?SUBJECT DWA (Anti-theft Alarm System): False Alarm Is Triggered Intermittently. When the vehicle is parked and locked (DWA active), the alarm system is triggered intermittently. One or more of the following conditions may trigger the alarm system: Sun roof in the tilted/open position, Window partially open, Excessive local noise (for example, near an airport, on a busy road, or in heavy rain) CAUSE Normal sensitivity of the interior ultrasonic sensor.
- 10150356"Discharged Battery: Energy Diagnosis Must Be Performed. MINI electrical systems and advancements in vehicle technology have resulted in an increased demand on the vehicle battery. This SI will help the dealer handle ""discharged battery"" complaints. A discharged battery can have various causes, most unrelated to the battery. A failed battery is often the symptom and not the cause. A fully serviceable battery fails when an electrical component causes the battery to discharge; the battery becomes internally damaged and must be replaced. For more information, refer to http://www.batteryuniversity.com/parttwo-42B.htm. For this reason, replacing the battery is not usually a permanent repair. The cause of the discharged battery must be analyzed in order to guarantee a proper repair. To properly repair the vehicle the first time in the workshop, the diagnostic test plans must be performed to completion, with all results taken into consideration. The procedure below will guide the technician to properly repairing the vehicle and getting paid for a warranty claim. CAUSE Discharged battery."
- 10150352"Service Action: Retrofit of the Engine Coolant Temperature Sensor. Internal corrosion could form in the engine coolant temperature sensor. This corrosion leads to internal bridging of the contacts, which can cause an inaccurate engine temperature reading. This false reading could lead to difficulty in the engine starting and/or a ""Service Engine Soon"" lamp being illuminated."
- 10150351"Service Action: Retrofit of the Engine Coolant Temperature Sensor. Internal corrosion could form in the engine coolant temperature sensor. This corrosion leads to internal bridging of the contacts, which can cause an inaccurate engine temperature reading. This false reading could lead to difficulty in the engine starting and/or a ""Service Engine Soon"" lamp being illuminated."
- 10150347During Engine Oil Service a Small O-Ring Is Found in the Oil Filter Housing. No customer complaint has been received. During the scheduled engine oil service, the technician notices a black rubber o-ring lying on the bottom of the engine oil filter housing. The o-ring has been dislodged from the non-return valve inside the engine oil filter housing. No subsequent engine damage occurs from the dislodged o-ring. Engine oil filter housing (1) Rubber o-ring (2) The material dimensions of the rubber o-ring are not satisfactory, allowing it to become dislodged from its installation location.
- 10150309Squeaking Noise from Front Seat. A noise may be heard from the front driver's seat back when the customer applies sideways pressure during cornering. CAUSE Surface corrosion on the metal seat back frame can make a squeaking noise when rubbing against the foam rubber padding of the seat back.
- 10150308Bonnet Lock Difficult to Open or Close. The bonnet lock fails to operate correctly and is difficult to open or close. CAUSE Corrosion in the bonnet lock assembly
- 10150306"Erroneous ""Service due"" Message Though Brake Lining Thickness Sufficient. The CBS data calculated for the remaining distance of the front and/or rear brake pads does not agree with the actual brake pad thickness. The yellow brake lining service due indicator illuminates even though the pad thickness is greater than the minimum wear limit (approximately 3.7 mm); the brake wear sensor has not yet been activated (from a thickness of approx. 4.2 mm). In some cases, the red warning message may already be active. The CBS front/rear brake display is based on a mathematical calculation. Various influences are incorporated into this calculation (for example, vehicle speed, brake pressure, and rotor temperature). Due to changing driving characteristics and/or unfavorable environmental conditions, the calculated remaining distance may differ from actual pad thickness."
- 10150305Adjusting Rear Camber. Rear camber cannot be adjusted properly. CAUSE Repair instructions not followed properly
- 10150303Service Action: N14 Engine Retrofit Turbocharger Engine Oil Supply Line Heat Shield. After switching off the engine, the heat radiating from the turbocharger may cause the engine oil to solidify in the oil supply line to the turbocharger. This can lead to a restriction in the oil supply line, resulting in damage to the turbocharger bearings. CAUSE Close proximity of the turbocharger engine oil supply line and the turbocharger
- 10150269Intermittent Humming or Buzzing Noise from Speedometer. When the vehicle is decelerating, an intermittent humming or buzzing noise coming from the instrument cluster may be heard when the speedometer needle is between 0 and 12 mph. Hardware error in the instrument cluster
- 10150241Incorrect Customer Relations Telephone Number Is Saved in the Vehicle. The customer is not connected to MINI Customer Relations after dialing the number displayed in the vehicle Kombi or radio. CAUSE During the Pre-Delivery Inspection (PDI), the incorrect telephone number is being written into the vehicle. INFORMATION 1. When performing the PDI test plan, it is extremely important that you select MINI if the ISID is configured for both BMW and MINI. 2. After completion of the PDI test plan, verify that the customer relations number stored in the vehicle is correct. 3. The correct customer relations phone number is 1(866) 275-6464. 4. If the number stored in the vehicle is incorrect and the correct test plan was used, contact your 3g Administrator and have him or her verify the number stored in the ISID. 5.This picture shows the correct number stored in the Combox control unit. Note: To read out telephone number:
- 10150238"N14 and N18 Engine: High-pressure Pump Repair Instruction. INFORMATION The current version of ISTA/D Repair Instruction 13 51 017, ""Removing and installing or replacing high-pressure pump (N14, N18)"" has a procedure error. The current version of the Repair Instruction states to replace the highpressure supply hose on the N14 engine. The Repair Instruction also states not to replace the high-pressure supply hose on the N18 engine. The N18 portion of the Repair Instruction is incorrect. As an interim solution, follow the procedure outlined below until this portion of the Repair Instruction is corrected. https://www.minitis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/15601.2.M130113... 8/30/2013 Page 2 of 2 All vehicles equipped with the N18 engine and produced from 3/2012 and later. When the engine is fitted with a Bosch High-pressure Pump (1) the highpressure supply hose (2) MUST NOT be replaced when making repairs. The remaining portion of the Repair Instruction and tightning torques are correct. Refer to EPC for the applicable part numbers when making repairs. "
- 10150237?N18 Engine: FC 2BF2 Rail Pressure Sensor Is Stored in DME Fault Memory. The customer states that the Service Engine Soon lamp is illuminated and the following fault is stored in the DME: FC 2BF2 Rail pressure sensor, workspace: pressure too high CAUSE A DME calibration error in the fuel pressure diagnostics results in an increased sensitivity.
- 10150207"Service Action: Convertible Top Does Not Close. During the closing process, it is possible that the convertible top locating pin on the right side is not correctly positioned in the landing plate at the top of the A-pillar (passenger's side). AFFECTED VEHICLES This Service Action affects certain R57 vehicles produced from July 2013 to October 2013. 3.This picture shows the left side locating pin correctly positioned in the landing plate on the driver's side A-pillar. 4.The passenger's side should In order to determine whether a specific vehicle has had this Service Action completed or is affected by this Service Action, first check the B-pillar label for code number 63. If code number 63 has been punched out, the campaign has already been performed. If code number 63 has not been punched out, it will be necessary to utilize the "Service Menu" of DCSnet (Dealer Communication System) or the Key Reader. Based on the response of the system, either proceed with the corrective action or take no further action. Important Note: A Campaign can be reserved in ISPA Light as "Pending" prior to submission of a claim. If you find this Campaign reserved, please verify the reason before attempting to perform this repair."
- 10150205"?SI M34 01 13 November 2013 BrakesTechnical Service This Service Information bulletin supersedes SI 34 01 13 dated October 2013. designates changes to this revision SUBJECT Erroneous ""Service due"" Message Though Brake Lining Thickness Sufficient. The CBS data calculated for the remaining distance of the front and/or rear brake pads does not agree with the actual brake pad thickness. The yellow brake lining service due indicator illuminates even though the pad thickness is greater than the minimum wear limit (approximately 3.7 mm); the brake wear sensor has not yet been activated (from a thickness of approx. 4.2 mm). In some cases, the red warning message may already be active. The CBS front/rear brake display is based on a mathematical calculation. Various influences are incorporated into this calculation (for example, vehicle speed, brake pressure, and rotor temperature). Due to changing driving characteristics and/or unfavorable environmental conditions, the calculated remaining distance may differ from actual pad thickness."
- 10150203N16 Engine: FC 2D9B Knock Sensor, Signal Is Stored in the DME. Certain areas of the US experience extremely cold climate conditions during the winter months, which can cause the Service Engine Soon lamp to illuminate while the engine temperature is increasing to full operating temperature. The following fault may be stored in the DME: ??FC 2D9B Knock Sensor, Signal CAUSE Unfavorable DME knock sensor diagnostic at outside ambient temperatures below -5 C
- 10150202Service Action: N14 Engine Check Timing Chain Tensioner and Timing Chain. The timing chain tensioner applies pre-tension to the timing chain guide rail mechanism. In some cases, the tensioner spring force may be too low. Depending on the severity of the wear, it may lead to a rattling noise when starting the engine cold or when the engine is idling. CAUSE The timing chain tensioner internal tolerances are not consistent.
- 10150148Basic SVS: Voice Recognition Inoperative After Programming. After programming the vehicle with ISTA/P 2.48.x, the voice recognition (Basic SVS) is inoperative. NOTE: The Basic SVS only includes voice recognition for phone functions. Error in the coding data of ISTA/P 2.48.x The voice recognition function is unintentionally deactivated.
- 10150147"CHAMP2: Stored Radio Stations Deleted After Ignition Off. After ignition off, the stored radio stations (AM/FM and Satellite radio) are no longer available in: * Menu ""PRESETS"" * Preset buttons on the head unit Hardware error in the CHAMP2 head unit"
- 10150145Clutch Is Slipping or Grabbing. The customer states that the clutch is slipping or grabbing.
- 10150091"DWA (Anti-theft Alarm System): False Alarm Is Triggered Intermittently. INFORMATION Parts replacement will not solve the problem if one or more of the conditions described in the situation above caused the alarm to trigger. The sensitivity of the interior ultrasonic sensor cannot be reduced. If the customer wishes to park the vehicle with the sunroof tilted, the window partially open, and/or in an area with excessive local noise, the interior sensor must be switched off by using the following procedure: Press the lock button on the remote control twice in succession. The LEDs flash in short succession for approx. 2 seconds. The interior ultrasonic sensor is switched off until the vehicle is unlocked and locked the next time. NOTE: This information can be found in the Owner's Manual in the ""Controls"" section under ""Switching off the tilt alarm sensor and interior movement detector."""
- 10150090"HAMP2: Stored Radio Stations Deleted After Ignition Off. After ignition off, the stored radio stations (AM/FM and Satellite radio) are no longer available in: * Menu ""PRESETS"" * Preset buttons on the head unit Hardware error in the CHAMP2 head unit"
- 10150046Clicking Noise from Front Axle Brakes.
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