2011 MINI Cooper S
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › MINI › Cooper S › 2011
These records cover every 2011 MINI Cooper S. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2011 MINI Cooper S. Newest first.
BMW of North America, LLC (BMW) is recalling certain 2008-2014 MINI Clubman Cooper, Clubman Cooper S, Clubman John Cooper Works, and 2007-2013 MINI Hardtop 2-Door Cooper, Cooper S, and John Cooper Works vehicles sold, or ever registered, in Alaska, Colorado, Connecticut, Delaware, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts…
Risk and remedy
Risk
An electrical short-circuit can increase the risk of a fire.
Remedy
Dealers will inspect the sunroof drains, interior footwell area, and FRM and, depending upon the results of the inspection, certain components will be replaced. Owner notification letters were mailed May 13, 2024. Owners may contact BMW customer service at 1-866-825-1525.
BMW of North America, LLC (BMW) is recalling certain 2011-2012 BMW 550i, 550i xDrive, 550i Gran Turismo, 550i Gran Turismo xDrive, 750i, 750Li, 750i xDrive, 750Li xDrive, 760Li, X5 xDrive50i, X5 M, X6 xDrive50i, X6 M, ActiveHybrid7, MINI Cooper S Convertible, John Cooper Works (JCW) Convertible, Cooper S Countryman, Cooper S Countryman ALL4, Cooper S, JCW…
Risk and remedy
Risk
If the circuit board were to overheat, it can increase the risk of a fire.
Remedy
BMW will notify owners, and dealers will replace the electric auxiliary water pump, free of charge. Depending on the model, there are currently limited parts available, however not all parts are available at this time. Owners will be notified of the recall beginning June 11, 2018, and will receive a second notification when remedy parts become available. Owners may contact BMW customer service at BMW 1-800-525-7417, MINI at 1-866-825-1525, or Rolls-Royce at 1-877-877-3735. Note: BMW recommends that owners park their vehicle outdoors until the recall remedy has been performed.
BMW IS recalling certain model year 2007-2011 MINI cooper s, 2008-2011 MINI cooper s clubman, 2009-2011 MINI cooper s convertible, 2009-2011 MINI cooper jcw, 2009-2011 MINI cooper jcw clubman, 2009-2011 cooper jcw convertible, and 2011 cooper s countryman passenger cars manufactured from november 14, 2006, through january 18, 2011. the electric auxiliary…
Risk and remedy
Risk
The circuit board may smolder which could result in a vehicle fire.
Remedy
BMW will notify owners, and dealers will replace the water pump free of charge. the safety recall beganduring february 2012. owners may contact BMW at 1-866-275-6464.
Owner complaints
31 complaints5 involved a fire2 injuries
What owners report most
Latest complaints
- Electrical system · Exterior lighting · Unknown or other
Failure of the Footwell Module failed due to corrosion by water intrusion as diagnosed by Mini Dealership. Windows, Turn signals and lights were inoperable as a result of failure. This matched the situation outlined in your recall notice Part 573 Safety Recall Report 23V-337. Car matched the…
Failure of the Footwell Module failed due to corrosion by water intrusion as diagnosed by Mini Dealership. Windows, Turn signals and lights were inoperable as a result of failure. This matched the situation outlined in your recall notice Part 573 Safety Recall Report 23V-337. Car matched the model/years affected/listed in recall. However, Mini Dealer informed me my VIN was not listed in their recall. Subsequent research indicated that NHTSA/Mini limited the recall to cars purchased cars sold or registered in specific states (not part of the Safety recall report). Ref NEF-107DM dated 5/19/2023. I drove car in those states but did not buy or register the vehicle in them. I encourage you to have Mini extend it's recall/warranty to all vehicles which exhibit the safety failure.
- Electrical system
The contact owns a 2011 Mini Cooper S. The contact recently replaced the 12-Volt battery; however, while attempting to roll down the windows, the windows failed to respond as needed. The contact stated that the running lights and fog lights were inoperable. The contact stated that the battery was…
The contact owns a 2011 Mini Cooper S. The contact recently replaced the 12-Volt battery; however, while attempting to roll down the windows, the windows failed to respond as needed. The contact stated that the running lights and fog lights were inoperable. The contact stated that the battery was replaced at a tire and battery shop. The contact drove the vehicle back to the shop and was informed that the vehicle could not be repaired. The contact had researched online and related the vehicle failure to NHTSA Campaign Number: 23V337000 (Electrical System). The contact called the manufacturer and was informed that the VIN was not included in the recall. The contact was referred by the manufacturer to contact the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 77,800.
- Electrical system · Unknown or other
My mini after the shop installed a new battery, the power windows don't work( can not roll up or down) as well as the lightning. I saw there is a recall for the footwell module for model 2007-2014 but when I call Mini, the agent told me that my car is not covered. This is a very expensive and important part to replace so please help me the best that you can. Thanks
- Electrical system · Engine
Car stalls while driving and will not start again. No codes thrown. Found relay K96 on Junction Box Electronics module to have cracked through-hole solder joints resulting in bad continuity. Relay K96 supplies power to the low pressure fuel pump in the tank, thus with bad continuity, the pump gets…
Car stalls while driving and will not start again. No codes thrown. Found relay K96 on Junction Box Electronics module to have cracked through-hole solder joints resulting in bad continuity. Relay K96 supplies power to the low pressure fuel pump in the tank, thus with bad continuity, the pump gets no power. Relay K96 P/N is NEC Philippines P/N EP2F-B3G1ST. This issue has happened to many other people with the same car that I know. I suspect heat cycles over time stressed and fatigued the solder joints, causing the joint to crack. Overall the circuit board layout needs a heat sink for the relay to alleviate the heat produced from operation. I am IPC certified and work with aircraft engine electronics regularly and have seen similar issues.
- Electrical system
The car was on BMW-MINI recall list and after I made a complaint of non-compliance with the recall, BMW removed my particular vehicle from the recall list without remedying the problem.
- Electrical system
The contact owns a 2011 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The…
The contact owns a 2011 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that several warning lights were illuminated erroneously. Additionally, the door locks were locking and unlocking independently. The contact also stated that the sunroof was opening or closing without driver and passenger input. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was approximately 96,000. Parts distribution disconnect.
- Electrical system
The contact owns a 2011 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contacts daughter called the dealer but could not identify which…
The contact owns a 2011 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contacts daughter called the dealer but could not identify which dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Electrical system
The contact owns a 2011 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electric System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.…
The contact owns a 2011 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electric System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Electrical system
The contact owns a 2011 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated…
The contact owns a 2011 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Electrical system
The contact owns a 2011 Mini Cooper S. The contact stated that while driving at an undisclosed speed, the contact was informed that the left turn signal light was inoperable. The vehicle was taken to a local Pep Boys, where the left turn signal light bulb was replaced twice; however, the failure…
The contact owns a 2011 Mini Cooper S. The contact stated that while driving at an undisclosed speed, the contact was informed that the left turn signal light was inoperable. The vehicle was taken to a local Pep Boys, where the left turn signal light bulb was replaced twice; however, the failure recurred 30 minutes later each time. Additionally, the contact stated that the brake lights were inoperable. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) which the contact related to the failure; however, the part to do the recall repair was not yet available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 135,000. VIN tool confirms parts not available.
- Air bags
All air bags lights are on. Indicates airbags are deactivated.
- Engine and engine cooling
The contact owns a 2011 Mini Cooper S. The contact received a recall notification for NHTSA Campaign Number: 18V248000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for…
The contact owns a 2011 Mini Cooper S. The contact received a recall notification for NHTSA Campaign Number: 18V248000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Electrical system
On 05/06/2021, I purchased a used 2011 MINI cooper s turbo. Two days later, I went to start the car, and immediately smelled something electrical burning. When I lifted up hood, I could see smoke coming from inside the engine. I immediately unhooked the two battery cables. I called the car lot that…
On 05/06/2021, I purchased a used 2011 MINI cooper s turbo. Two days later, I went to start the car, and immediately smelled something electrical burning. When I lifted up hood, I could see smoke coming from inside the engine. I immediately unhooked the two battery cables. I called the car lot that I purchased the vehicle, and was told that that year MINI had issues with a computer board overheating pand sometimes even starting fires even when the car isn't running. I have a mehanic scheduled for monday to repair the car.
- Air bags · Air bags › Sensor › Occupant classification · Air bags › Sensor › Occupant classification › Front passenger
The passenger airbag warning light indicating the passenger side airbag IS disabled even if passenger IS seated. Our mechanic tells us the on-board computer system no longer recognizes the passenger front airbag sensor. Consequentially, the airbags are being disabled on both passenger and driver side of the car.
- Electrical system · Engine
I owned a 2011 MINI cooper s ("MINI") vehicle that caused a fire and injuries at our home. The fire was discovered while the MINI was parked in our garage with the ignition off. The fire destroyed our residence, personal property and two vehicles, including the aforementioned MINI. Fire authorities…
I owned a 2011 MINI cooper s ("MINI") vehicle that caused a fire and injuries at our home. The fire was discovered while the MINI was parked in our garage with the ignition off. The fire destroyed our residence, personal property and two vehicles, including the aforementioned MINI. Fire authorities determined that the fire originated in the mini's engine compartment and a subsequent investigation yielded that the cause of the fire was an electrical failure to an electrical connection for the circuit board on the auxiliary water pump. The failure ignited nearby combustibles in the engine compartment. The failure was determined to be consistent with that described in nhtsa safety recall campaign 12v-008, which affected 88,911 BMW vehicles. It IS unknown why our MINI was not recalled and or included in that campaign. BMW manufactures minis, as well as other vehicles, and it has been the subject of several recent national media reports involving numerous "unexplained" vehicle fires for which they have not accepted responsibility or provided plausible explanations for. To date, BMW has failed to do either of the latter with regards to our fire. This complaint IS being filed for the purpose of enabling the nhtsa to thoroughly investigate this matter in the interest of public safety and in support of its mission of saving lives and preventing additional injuries.
- Engine
TL* the contact owns a 2011 MINI cooper s. The contact stated that the vehicle overheated while driving and the check engine indicator illuminated. The vehicle was taken to the dealer (ray catena MINI of westchester, 9543 tarrytown rd, white plains, ny 10607) where it was diagnosed that the water pump failed. The vehicle was repaired. The manufacturer was notified and did not assist. The failure mileage was 85,000.
- Engine
The engine light kept coming on and the fan kept running even after car has been turned off. The gadge would read cold that hot. Took it to mechanic, the mechanic claimed it was a safety mechanism to keep car from over heating, had the car for 4 week and the car just shut off showing the same…
The engine light kept coming on and the fan kept running even after car has been turned off. The gadge would read cold that hot. Took it to mechanic, the mechanic claimed it was a safety mechanism to keep car from over heating, had the car for 4 week and the car just shut off showing the same issue. the thermostat was not correct also. This was city in motion and stationary, once it cooled off it would start fine, but then just cut off, each time it stop I just had it towed which was 3 times rather than driving it , I just did not trust the vehicle
- Electrical system · Engine
My MINI cooper was parked in my garage for over two weeks. on august 10, 2017 I moved it out of the garage to get to some things in my garage. when I backed it back in, I heard a pop and within minutes I saw smoke coming from the hood. when we were able to open the hood the engine was on fire.…
My MINI cooper was parked in my garage for over two weeks. on august 10, 2017 I moved it out of the garage to get to some things in my garage. when I backed it back in, I heard a pop and within minutes I saw smoke coming from the hood. when we were able to open the hood the engine was on fire. we had to call 911 and they told us we could not leave the car in the garage because of the fire incident. we had to figure out how to get the car into neutral so that we could move it out of the garage without starting the car. once parked on the drive way, my car proceeded to smolder two more times. we disconnected the battery and finally all the smoking stopped. my car has been at the BMW momentum dealership since august 12, 2017 with no resolution on what caused the fire. according to MINI, they were sending a fire specialist to see my car which they said would take some time. my car was finally looked at the first week of october and as of this email, BMW has not informed me as to what caused the fire. this incident IS very concerning to me. my three kids were upstairs doing homework when my car caught on fire. had I not paid attention to the pop I heard and closed the garage door, the car would have been on fire in our attached garage with all of us in the house. this all took place about 8 pm as we were winding down for the day. the outcome of this could have been catastrophic for me and my family. I want resolution to this whole incident which as of today BMW has not given me any indication as to what caused the fire.
- Engine
TL* the contact owns a 2011 MINI cooper s. While driving at any speed, the check engine and oil pressure warning indicators illuminated. The vehicle was taken to the dealer (south bay MINI in torrance, ca, 310-939-7150), but the technician was unable to duplicate the failure. The failure recurred.…
TL* the contact owns a 2011 MINI cooper s. While driving at any speed, the check engine and oil pressure warning indicators illuminated. The vehicle was taken to the dealer (south bay MINI in torrance, ca, 310-939-7150), but the technician was unable to duplicate the failure. The failure recurred. The vehicle was taken to an independent mechanic who diagnosed a code from the spark plug. The technician also diagnosed that the valve cover was punctured and leaked oil; however, the technician was unable to determine how the failure occurred. The vehicle was taken to another independent mechanic who specialized in MINI vehicles and diagnosed that the timing tensioner exploded and punctured the valve cover. The timing chain tensioner was replaced. The manufacturer stated that there was no recall and referred the contact to the dealer (universal city MINI in north hollywood, ca, 8148-452-1139) and the fuel pump was replaced. The failure mileage was 130,000.
- Engine
TL* the contact owned a 2011 MINI cooper s. The contact smelled a burning odor and noticed white smoke coming from the engine compartment while driving 45 mph. The contact exited the vehicle and it became engulfed in flames. The fire department was notified and extinguished the flames. A police…
TL* the contact owned a 2011 MINI cooper s. The contact smelled a burning odor and noticed white smoke coming from the engine compartment while driving 45 mph. The contact exited the vehicle and it became engulfed in flames. The fire department was notified and extinguished the flames. A police report was filed. The vehicle was towed to a salvage yard where it was deemed destroyed. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.
- Engine
TL* the contact owns a 2011 MINI cooper s hard top. The contact stated that the vehicle caught fire while parked and unoccupied. The vehicle was towed to an independent mechanic who stated that the fire originated at the turbo system due to a failed cooling system. The fire department was not…
TL* the contact owns a 2011 MINI cooper s hard top. The contact stated that the vehicle caught fire while parked and unoccupied. The vehicle was towed to an independent mechanic who stated that the fire originated at the turbo system due to a failed cooling system. The fire department was not present and a police report was not filed. The manufacturer stated that the vehicle was not included in nhtsa campaign number: 12v008000 (engine and engine cooling). The vehicle was not repaired. The approximate failure mileage was 85,000.
- Electrical system · Engine
Known issue with thermostat housing & sensor - MINI has acknowledged a known design issue that causes coolant to leak onto the thermostat sensor. Full replacement IS recommended with updated design at customer's cost. Manufacturer should cover this cost since this IS an engineering design defect…
Known issue with thermostat housing & sensor - MINI has acknowledged a known design issue that causes coolant to leak onto the thermostat sensor. Full replacement IS recommended with updated design at customer's cost. Manufacturer should cover this cost since this IS an engineering design defect and may lead to potential electrical fires. Affected parts are the thermostat housing, thermostat, thermostat sensor, upper radiator hose & crossover tube. Please refer to manufacturer's communication post: 10049421, 10046779, & 10045301.
- Engine · Structure › Body · Unknown or other
After coming home from a routine drive. I parked my car in the drive way. About 30 minutes later I smelt something burning and noticed my hood of my car smoking. I immediately ran outside and started housing of the bubbling hood with a garden hose. I managed to pop the hood and put out the fire which had cover most of the engine at that time.
- Engine
Leaking thermostat replacement. The MINI dealership notified me after repairing the vehicle that nearly every MINI in this model year IS coming in for a thermostat replacement. I was tipped off to this after questioning an adapter that was invoiced. MINI knows about this issue of defective thermostats but IS avoiding a recall.
- Engine
TL* the contact owns a 2011 MINI cooper s. While driving 70 mph, there was an abnormal noise coming from the front passenger side of the vehicle. The vehicle was taken to a dealer who diagnosed that the timing chain fractured and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 47,000. updated 06/15/16*lj *tr
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Engine compartment fire
In a January 10, 2012 letter to NHTSA, BMW of North America, LLC. (BMW) submitted a Defect Information Report (DIR) identifying a defect in the electric auxiliary water pump in approximately 88,911 model year (MY) 2007-2011 Mini Cooper vehicles manufactured from November 14, 2006 through January 18, 2011 (Recall…
In a January 10, 2012 letter to NHTSA, BMW of North America, LLC. (BMW) submitted a Defect Information Report (DIR) identifying a defect in the electric auxiliary water pump in approximately 88,911 model year (MY) 2007-2011 Mini Cooper vehicles manufactured from November 14, 2006 through January 18, 2011 (Recall 12V-008).According to BMW, the auxiliary water pump on vehicles equipped with 4-cylinder turbocharged engines may overheat.Electro-migration can cause the pump electronic circuit board to overheat resulting in smoldering of the water pump. If smoldering occurs, it may lead to an engine compartment or vehicle fire.The pump supplier, Pierburg Pump Technology GmbH, redesigned the pump to address factors that may contribute to circuit board overheating.The redesigned pumps were completely implemented in production vehicles by January 2011.Recall 12V-008 was the third recall initiated by BMW to address electric auxiliary water pump fires in vehicles equipped with Pierburg pumps.In two October 20, 2011 letters to NHTSA, BMW submitted DIRs for similar auxiliary water pump defect conditions in approximately 32,084 MY 2008-2011 BMW 5-Series, 7-Series, X5 and X6 models equipped with 8- and 12-cylinder engines and manufactured from May 2008 through December 2010 (Recall 11V-521); and for approximately 589 MY 2010 Rolls-Royce Ghost vehicles manufactured from September 2009 through September 2010 (Recall 11V-522).In three separate April 5, 2012 letters to NHTSA, BMW submitted amendments to Recalls 11V-521, 11V-522 and 12V-008.The amendments all described a common defect condition related to a manufacturing process deviation in a certain production range of the redesigned Pierburg water pumps that could result in cracks in the pump housing, which may allow coolant to enter and contact the pump?s circuit board.BMW indicated that further analysis identified a specific machine process error at the sub-supplier that manufactures the water pump housing.Pump housing cracks may cause the circuit board to overheat and lead to smoldering of the water pump.Recall 12V-008 was, thus, amended to include approximately 1,457 MY 2011 Mini Cooper vehicles manufactured from March 31, 2011 through April 22, 2011, when pumps manufactured with the suspect manufacturing process may have been used in vehicle assembly.The amendment to Recall 11V-521 was assigned a new recall number, Recall 12V-161, and covered approximately 2,846 MY 2011-2012 BMW 5-Series, 6-Series, 7-Series, X5, and X6 vehicles manufactured from April 1, 2011 through August 1, 2011.The amendment to Recall 11V-522 was assigned a new recall number, Recall 12V-166, and covered approximately 69 MY 2011 Rolls-Royce Ghost vehicles manufactured from April 7, 2011 through June 2, 2011.The Office of Defects Investigation (ODI) analyzed complaint data provided by BMW as well as complaints submitted to ODI from consumers. In total, there were 30 unique Mini Cooper reports indicating engine fire.In addition, BMW provided warranty data showing 493 claims for replacement of the subject component on Mini Cooper vehicles.Owners of the recalled vehicles are notified to take their vehicle to a BMW dealer, who will replace the auxiliary water pump to prevent any incidents related to this issue.This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers (ODI Nos.):10286597, 10286663, 10289793, 10310677, 10314796, 10342365, 10394808, 10394192, 10403982, 10418325, 10422646, 10429003.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10244507MINI electrical systems have continued to develop over the past few years. As a result, the demand on the batteries has increased. Breakdowns due to an empty battery or problems in the vehicles electrical system can have various causes, most of which are not due to the battery itself. For this reason, a battery replacement will permanently eliminate the problem only in the rarest of cases. The energy diagnosis test module helps to localize these causes. This document covers important information for the dealer on how to handle discharged battery complaints. Without performing the energy diagnosis test plan, the root cause of a discharged battery cannot be identified. In order to properly repair the vehicle the first time, it is very important that the diagnostic test plan is performed to completion; with all results taken into consideration.
- 10206696New RDC wheel electronics will be introduced with future generation MINI models. The new wheel electronics are identified as Huf Generation 5. These new wheel electronics will need to be programmed using the new tool when replaced or when depressurized (0 psi) for more than 2 minutes.
- 10179827OC3 SEAT OCCUPANCY MAT - LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES: Component-Specific Limited Warranty Extension For the above-referenced vehicles, MINI USA, a division of BMW of North America, LLC (MINI USA) is extending the limited warranty for the front passenger's OC3 seat occupancy mat (shown) to: 10 years/120,000 miles as determined by the vehicle's original in-service date.
- 10171506CLASS ACTION SETTLEMENT: N14 HIGH-PRESSURE FUEL PUMP (HDP) SERVICE BENEFIT CLASS VEHICLES: The MINI vehicle may experience a sudden engine operational failure reduced or loss of power while driving and the malfunction indicator lamp (MIL) may be illuminated along with high-pressure fuel pumprelated faults stored in the Engine Control Module (DME). PROCEDURE Perform the corresponding diagnosis/vehicle test and run the test plans to completion as applicable.
- 10162461Air Conditioning System Leak Testing. The customer complains of poor or no air conditioning cooling. After further diagnosis, the system is found to be low or empty of a refrigerant charge, but when using an electronic leak detector, no leak can be found. CAUSE: In most cases, an electronic leak detector is not sufficient for identifying small leaks in the system. Electronic leak detectors can give false alarms and can lead to an improper diagnosis of small leaks. A leak cannot be located exactly if accessibility is impaired (in the case of the expansion valve, evaporator or condenser).
- 10162460Service Action: Checking or Replacing the Door Sill Trim Strips. The door sill trim strips are deformed and/or peeling up at the corners. CAUSE: Insufficient surface preparation of the door sill.
- 10162442"Service Action: Retrofit of the Engine Coolant Temperature Sensor. Internal corrosion could form in the engine coolant temperature sensor. This corrosion leads to internal bridging of the contacts, which can cause an inaccurate engine temperature reading. This false reading could lead to difficulty in the engine starting and/or a ""Service Engine Soon"" lamp being illuminated."
- 10153778OC3 seat occupancy mat: limited warranty extension to 10 years/120.
- 10152680"MANUAL TRANSMISSION - STIFF DIAGONAL GEARSHIFT LEVER MOVEMENT. The customer may complain of a ""stiff diagonal shift"" (e.g., N-R, R-N, 2-3/3-2 or 4-5/5-4). Also, in some cases, gears cannot be selected, or the selector gear does not go into the neutral position. CAUSE 1. The deflection lever circlip of the gearshift mechanism is damaged or missing. 2. Possible corrosion at the gearshift mechanism (shift cables or transmission gearshift unit)"
- 10152360"The Service Engine Soon (MIL) lamp is illuminated and/or the customer complains that the engine runs rough (engine cold or warm) with any of the following misfire faults stored in the DME: * 2771, 2772, 2773, 2775, 2776, 2777, 2779, 277A, 277B, 277D, 277E, 277F - ""Combustion misfire, cylinder 1..4"", sometimes together with: * 2781, 2782, 2783 - ""Combustion misfire, multiple cylinders"" On rare occasions, the Service Engine Soon lamp may not be illuminated (with misfire faults still stored in the DME) when the vehicle is brought to the workshop. Multiple causes related to electrical and mechanical engine components, or poor fuel quality in combination with unfavorable driving behavior (low loads and short driving distances). This condition may lead to possible clogging of the injector tips, causing a disturbance of the fuel spraying pattern or excessive carbon deposits on the intake valves/ports, resulting in reduced air flow into the combustion chambers."
- 10152359N18 Engine: FC 37DE Engine Ventilation, Heating, Triggering Stored in the DME After Programming. The Service Engine Soon lamp is illuminated after reprogramming the vehicle to integration level R056-11-11503 (ISTA/P P45.1.3.0) or higher. When diagnosed, the following fault code is stored in DME fault memory: ??37DE Engine ventilation, heating, triggering: open circuit CAUSE Due to a DME software change, the diagnostic monitoring capability is improved for the engine ventilation heating system. However, a fault will be stored in the fault memory because the engine ventilation heater circuit has a malfunction currently present.
- 10152335Brake Fluid Maintenance Service: 36-Month Interval. The CBS displays the first brake fluid service as a 36-month interval from the date of production, instead of the appropriate 24-month interval. Only vehicles within the specified production range can be serviced and covered by this bulletin. For vehicles outside of the production range specified in this bulletin, refer to the CBS and/or Key Read information for the brake fluid service.
- 10151349Bluetooth Connection Failures This Service Information bulletin supersedes SI M84 01 14 dated February 2016.. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware
- 10151347Delay in Automatic Driving Light Switching on/off. When driving out of a tunnel or exiting underground parking, the automatic driving light remains switched on for two minutes. Shut-off period varies based on detected situation. This is normal operational behavior.
- 10151221"N18 Engine High-Pressure Fuel Pump (HDP): Limited Warranty Extension to 10 Years/120,000 Miles. For the above-referenced vehicles, MINI USA, a division of BMW of North America, LLC (""MINI USA"") is extending the limited warranty for the engine's High-Pressure Fuel Pump (HDP) to: 10 years/120,000 miles as determined by the vehicle's original in-service date Item #1: This ""componentspecific"" limited warranty extension applies to defects in materials and workmanship and is subject to the applicable vehicle and coverage eligibility requirements, exclusions and limitations that apply to the New MINI Passenger Car Limited Warranty. Important Note: This limited warranty extension only applies to the listed vehicles produced up to and including 2/29/2012 (Leap year). Vehicles produced on or after 3/1/2012 are fitted with different equipment. This bulletin is notice of a ""limited warranty extension."" This is NOT a notice of a Recall or Service Action. There is no immediate repair required unless the MINI vehicle is currently experiencing this problem. Even though this is NOT a Recall, MINI USA will be sending VIN-specific customer notification letters in a phased release."
- 10151060This Service Information bulletin supersedes SI M84 01 14 dated November 2014. SUBJECT Bluetooth Connection Failures. There are various connectivity failures with the following devices: z Apple iPhones z Samsung S6 and the S6 Edge. Connectivity failure examples are: z Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. z Contact List incomplete z General connection failures z Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) z Samsung S6 and S6 Edge device firmware
- 10150985?OC3 SEAT OCCUPANCY MAT: LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES. This Service Information bulletin supersedes SI 01 11 16 dated December 2016.
- 10150399"Service Action: Retrofit of the Engine Coolant Temperature Sensor. Internal corrosion could form in the engine coolant temperature sensor. This corrosion leads to internal bridging of the contacts, which can cause an inaccurate engine temperature reading. This false reading could lead to difficulty in the engine starting and/or a ""Service Engine Soon"" lamp being illuminated."
- 10150396"Cooper S with N14: Diagnosis for Misfire Faults. The Service Engine Soon (MIL) lamp is illuminated and/or the customer complains that the engine runs rough (engine cold or warm) with any of the following misfire faults stored in the DME: ??2771, 2772, 2773, 2775, 2776, 2777, 2779, 277A, 277B, 277D, 277E, 277F - ""Combustion misfire, cylinder 1..4"", sometimes together with: ??2781, 2782, 2783 - ""Combustion misfire, multiple cylinders"" On rare occasions, the Service Engine Soon lamp may not be illuminated (with misfire faults still stored in the DME) when the vehicle is brought to the workshop. Multiple causes related to electrical and mechanical engine components, or poor fuel quality in combination with unfavorable driving behavior (low loads and short driving distances). This condition may lead to possible clogging of the injector tips, causing a disturbance of the fuel spraying pattern or excessive carbon deposits on the intake valves/ports, resulting in reduced air flow into the combustion chambers."
- 10150357?SUBJECT DWA (Anti-theft Alarm System): False Alarm Is Triggered Intermittently. When the vehicle is parked and locked (DWA active), the alarm system is triggered intermittently. One or more of the following conditions may trigger the alarm system: Sun roof in the tilted/open position, Window partially open, Excessive local noise (for example, near an airport, on a busy road, or in heavy rain) CAUSE Normal sensitivity of the interior ultrasonic sensor.
- 10150356"Discharged Battery: Energy Diagnosis Must Be Performed. MINI electrical systems and advancements in vehicle technology have resulted in an increased demand on the vehicle battery. This SI will help the dealer handle ""discharged battery"" complaints. A discharged battery can have various causes, most unrelated to the battery. A failed battery is often the symptom and not the cause. A fully serviceable battery fails when an electrical component causes the battery to discharge; the battery becomes internally damaged and must be replaced. For more information, refer to http://www.batteryuniversity.com/parttwo-42B.htm. For this reason, replacing the battery is not usually a permanent repair. The cause of the discharged battery must be analyzed in order to guarantee a proper repair. To properly repair the vehicle the first time in the workshop, the diagnostic test plans must be performed to completion, with all results taken into consideration. The procedure below will guide the technician to properly repairing the vehicle and getting paid for a warranty claim. CAUSE Discharged battery."
- 10150353"Service Action: Retrofit of the Engine Coolant Temperature Sensor. Internal corrosion could form in the engine coolant temperature sensor. This corrosion leads to internal bridging of the contacts, which can cause an inaccurate engine temperature reading. This false reading could lead to difficulty in the engine starting and/or a ""Service Engine Soon"" lamp being illuminated."
- 10150352"Service Action: Retrofit of the Engine Coolant Temperature Sensor. Internal corrosion could form in the engine coolant temperature sensor. This corrosion leads to internal bridging of the contacts, which can cause an inaccurate engine temperature reading. This false reading could lead to difficulty in the engine starting and/or a ""Service Engine Soon"" lamp being illuminated."
- 10150351"Service Action: Retrofit of the Engine Coolant Temperature Sensor. Internal corrosion could form in the engine coolant temperature sensor. This corrosion leads to internal bridging of the contacts, which can cause an inaccurate engine temperature reading. This false reading could lead to difficulty in the engine starting and/or a ""Service Engine Soon"" lamp being illuminated."
- 10150347During Engine Oil Service a Small O-Ring Is Found in the Oil Filter Housing. No customer complaint has been received. During the scheduled engine oil service, the technician notices a black rubber o-ring lying on the bottom of the engine oil filter housing. The o-ring has been dislodged from the non-return valve inside the engine oil filter housing. No subsequent engine damage occurs from the dislodged o-ring. Engine oil filter housing (1) Rubber o-ring (2) The material dimensions of the rubber o-ring are not satisfactory, allowing it to become dislodged from its installation location.
- 10150309Squeaking Noise from Front Seat. A noise may be heard from the front driver's seat back when the customer applies sideways pressure during cornering. CAUSE Surface corrosion on the metal seat back frame can make a squeaking noise when rubbing against the foam rubber padding of the seat back.
- 10150308Bonnet Lock Difficult to Open or Close. The bonnet lock fails to operate correctly and is difficult to open or close. CAUSE Corrosion in the bonnet lock assembly
- 10150306"Erroneous ""Service due"" Message Though Brake Lining Thickness Sufficient. The CBS data calculated for the remaining distance of the front and/or rear brake pads does not agree with the actual brake pad thickness. The yellow brake lining service due indicator illuminates even though the pad thickness is greater than the minimum wear limit (approximately 3.7 mm); the brake wear sensor has not yet been activated (from a thickness of approx. 4.2 mm). In some cases, the red warning message may already be active. The CBS front/rear brake display is based on a mathematical calculation. Various influences are incorporated into this calculation (for example, vehicle speed, brake pressure, and rotor temperature). Due to changing driving characteristics and/or unfavorable environmental conditions, the calculated remaining distance may differ from actual pad thickness."
- 10150305Adjusting Rear Camber. Rear camber cannot be adjusted properly. CAUSE Repair instructions not followed properly
- 10150303Service Action: N14 Engine Retrofit Turbocharger Engine Oil Supply Line Heat Shield. After switching off the engine, the heat radiating from the turbocharger may cause the engine oil to solidify in the oil supply line to the turbocharger. This can lead to a restriction in the oil supply line, resulting in damage to the turbocharger bearings. CAUSE Close proximity of the turbocharger engine oil supply line and the turbocharger
- 10150269Intermittent Humming or Buzzing Noise from Speedometer. When the vehicle is decelerating, an intermittent humming or buzzing noise coming from the instrument cluster may be heard when the speedometer needle is between 0 and 12 mph. Hardware error in the instrument cluster
- 10150241Incorrect Customer Relations Telephone Number Is Saved in the Vehicle. The customer is not connected to MINI Customer Relations after dialing the number displayed in the vehicle Kombi or radio. CAUSE During the Pre-Delivery Inspection (PDI), the incorrect telephone number is being written into the vehicle. INFORMATION 1. When performing the PDI test plan, it is extremely important that you select MINI if the ISID is configured for both BMW and MINI. 2. After completion of the PDI test plan, verify that the customer relations number stored in the vehicle is correct. 3. The correct customer relations phone number is 1(866) 275-6464. 4. If the number stored in the vehicle is incorrect and the correct test plan was used, contact your 3g Administrator and have him or her verify the number stored in the ISID. 5.This picture shows the correct number stored in the Combox control unit. Note: To read out telephone number:
- 10150239Brake Fluid Maintenance Service: 36-Month Interval. The CBS displays the first brake fluid service as a 36-month interval from the date of production, instead of the appropriate 24-month interval.
- 10150238"N14 and N18 Engine: High-pressure Pump Repair Instruction. INFORMATION The current version of ISTA/D Repair Instruction 13 51 017, ""Removing and installing or replacing high-pressure pump (N14, N18)"" has a procedure error. The current version of the Repair Instruction states to replace the highpressure supply hose on the N14 engine. The Repair Instruction also states not to replace the high-pressure supply hose on the N18 engine. The N18 portion of the Repair Instruction is incorrect. As an interim solution, follow the procedure outlined below until this portion of the Repair Instruction is corrected. https://www.minitis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/15601.2.M130113... 8/30/2013 Page 2 of 2 All vehicles equipped with the N18 engine and produced from 3/2012 and later. When the engine is fitted with a Bosch High-pressure Pump (1) the highpressure supply hose (2) MUST NOT be replaced when making repairs. The remaining portion of the Repair Instruction and tightning torques are correct. Refer to EPC for the applicable part numbers when making repairs. "
- 10150237?N18 Engine: FC 2BF2 Rail Pressure Sensor Is Stored in DME Fault Memory. The customer states that the Service Engine Soon lamp is illuminated and the following fault is stored in the DME: FC 2BF2 Rail pressure sensor, workspace: pressure too high CAUSE A DME calibration error in the fuel pressure diagnostics results in an increased sensitivity.
- 10150207"Service Action: Convertible Top Does Not Close. During the closing process, it is possible that the convertible top locating pin on the right side is not correctly positioned in the landing plate at the top of the A-pillar (passenger's side). AFFECTED VEHICLES This Service Action affects certain R57 vehicles produced from July 2013 to October 2013. 3.This picture shows the left side locating pin correctly positioned in the landing plate on the driver's side A-pillar. 4.The passenger's side should In order to determine whether a specific vehicle has had this Service Action completed or is affected by this Service Action, first check the B-pillar label for code number 63. If code number 63 has been punched out, the campaign has already been performed. If code number 63 has not been punched out, it will be necessary to utilize the "Service Menu" of DCSnet (Dealer Communication System) or the Key Reader. Based on the response of the system, either proceed with the corrective action or take no further action. Important Note: A Campaign can be reserved in ISPA Light as "Pending" prior to submission of a claim. If you find this Campaign reserved, please verify the reason before attempting to perform this repair."
- 10150205"?SI M34 01 13 November 2013 BrakesTechnical Service This Service Information bulletin supersedes SI 34 01 13 dated October 2013. designates changes to this revision SUBJECT Erroneous ""Service due"" Message Though Brake Lining Thickness Sufficient. The CBS data calculated for the remaining distance of the front and/or rear brake pads does not agree with the actual brake pad thickness. The yellow brake lining service due indicator illuminates even though the pad thickness is greater than the minimum wear limit (approximately 3.7 mm); the brake wear sensor has not yet been activated (from a thickness of approx. 4.2 mm). In some cases, the red warning message may already be active. The CBS front/rear brake display is based on a mathematical calculation. Various influences are incorporated into this calculation (for example, vehicle speed, brake pressure, and rotor temperature). Due to changing driving characteristics and/or unfavorable environmental conditions, the calculated remaining distance may differ from actual pad thickness."
- 10150203N16 Engine: FC 2D9B Knock Sensor, Signal Is Stored in the DME. Certain areas of the US experience extremely cold climate conditions during the winter months, which can cause the Service Engine Soon lamp to illuminate while the engine temperature is increasing to full operating temperature. The following fault may be stored in the DME: ??FC 2D9B Knock Sensor, Signal CAUSE Unfavorable DME knock sensor diagnostic at outside ambient temperatures below -5 C
- 10150202Service Action: N14 Engine Check Timing Chain Tensioner and Timing Chain. The timing chain tensioner applies pre-tension to the timing chain guide rail mechanism. In some cases, the tensioner spring force may be too low. Depending on the severity of the wear, it may lead to a rattling noise when starting the engine cold or when the engine is idling. CAUSE The timing chain tensioner internal tolerances are not consistent.
- 10150148Basic SVS: Voice Recognition Inoperative After Programming. After programming the vehicle with ISTA/P 2.48.x, the voice recognition (Basic SVS) is inoperative. NOTE: The Basic SVS only includes voice recognition for phone functions. Error in the coding data of ISTA/P 2.48.x The voice recognition function is unintentionally deactivated.
Every MINI Cooper S model year
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