2018 Mitsubishi Eclipse Cross

Recalls

2 recalls name the 2018 Mitsubishi Eclipse Cross. Newest first.

• Electrical system › Software

  Sep 14, 2018NHTSA 18V6200009,166 vehicles

  Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed…

  Risk and remedy

  Risk

  If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.

  Remedy

  MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.

  Full recall details →

• Electrical system › Software

  Sep 14, 2018NHTSA 18V62100058,916 vehicles

  Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018 Mitsubishi Outlander Sport vehicles equipped with a Forward Collision Mitigation (FCM) system and 2018 Mitsubishi Outlander PHEV and Eclipse Cross vehicles and 2017-2018 Outlander vehicles equipped with an Adaptive Cruise Control (ACC) system and/or an Electric Parking Brake (EPB)…

  Risk and remedy

  Risk

  If the safety systems do not function as intended, it can increase the risk of a crash.

  Remedy

  MMNA will notify owners, and dealers will update the Hydraulic Unit-ECU software, free of charge. The recall began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-008.

  Full recall details →

Owner complaints

What owners report most

1. Electrical system8
2. Service brakes5
3. Unknown or other4
4. Engine3
5. Air bags2
6. Forward collision avoidance2
7. Fuel/propulsion system2
8. Power train2
9. Steering2
10. Vehicle speed control2

Latest complaints

• Aug 23, 2025IL
  Forward collision avoidance › Warnings · Power train · Unknown or other
  The problem: You can drive fast or slow and at any given moment, the car display all alarms like the adaptive cruise control, emergency brake, engine. All the lights start to blink inside the car, there is a beep with those lights. The steering wheel does not move, gets locked, the brakes get…

  The problem: You can drive fast or slow and at any given moment, the car display all alarms like the adaptive cruise control, emergency brake, engine. All the lights start to blink inside the car, there is a beep with those lights. The steering wheel does not move, gets locked, the brakes get locked (you cannot move the steer wheel or press the brakes), the engine starts to make a rattling sound and the car starts to bounce, then slowly the car starts shutting down until its off. This problem has been happening since I bought the car brand new on 2018. At the beginning, the car was inside the dealership ever so often to try to fix that problem. That recall was presented in other VIN numbers but not mine, but the dealer decided to "so call" fix it. The problem stopped happening for a while, then started again. It went back to the dealership in Schaumburg Mitsubishi. They told me without a receipt or notice, they fix it, again. When the dealership closed, I didnt know where to go or what to do. The case number left in Mitsubishi motors was only available for a year, so when I called again, I had to make a new case but there was no dealer no more. When I went to Gregory Mitsubishi, I explained the problem but they couldnt find anything and they couldnt get any information about my history because Schaumburg Mitsubishi was gone. I know how to manage the problem, I just have to move back to a safe spot quickly, sometimes doing unsafe maneuvers, so I wont cause an accident. This year so far, has happened another 4-5 times and I dont know what to do, because Jidd Mitsubishi dont want to do anything about it.

• Jul 24, 2025NY
  Electrical system · Service brakes · Steering
  While parked, ASC system service required indicator light came on. Car was then disabled and unable to be started for approximately 1-2 hours. That happened twice in 2023. While driving on the highway in 2025, ASC system service required, abs system service required, four wheel drive system service…

  While parked, ASC system service required indicator light came on. Car was then disabled and unable to be started for approximately 1-2 hours. That happened twice in 2023. While driving on the highway in 2025, ASC system service required, abs system service required, four wheel drive system service required, power steering system service required indicator lights all came on and total loss of power steering while driving approximately 40-50mph.

• May 16, 2024PA
  Engine

  Stalls out when driving Vehicle dealership has not been any help with getting issues fixed despite having purchased vehicle within past 6 months, and having engine issues since purchase. Charged for extra warranties not honored

• Oct 29, 2022PA
  Electrical system · Forward collision avoidance › Automatic emergency braking · Steering

  My streeing locked up while I was going 40mph. Almost crashed the car into another car. My electric brake system light keeps blanking at me when my streeing locked up on me as well.

• Feb 22, 2022PA10,087 mi1 injury
  Power train › Automatic transmission › Internal › Gears
  The contact owns a 2018 Mitsubishi Eclipse Cross. The contact stated she was turning off the vehicle and shifted gears to park, when exiting the front driver's side, the vehicle began to roll backward and the front driver's side door knocked her down. The contact stated the emergency brakes were…

  The contact owns a 2018 Mitsubishi Eclipse Cross. The contact stated she was turning off the vehicle and shifted gears to park, when exiting the front driver's side, the vehicle began to roll backward and the front driver's side door knocked her down. The contact stated the emergency brakes were not applied. The contact stated the vehicle began to roll over her and her hair and left shoulder got caught under the front driver side tire. The contact was unable to move and was caught under the front driver's side tire for 45 minutes until a bystander heard her yeller out for help. The contact sustained injuries on her compression contractions on her 12th thoracic vertebra, left ear, emotional distress, and crush injury complications. The contact was able to seek medical attention at a hospital. The contact did call the police department and arrived at the residence, but was not aware of a police report being filed. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 10,087.

• May 22, 2021GA
  Electrical system · Unknown or other
  First time I was at a wedding didn't realize I had laid key fob on top of car . Car cranked when I left wedding I assumed it was in the car when I got home and tried to crank dash said no key detected. 2nd incident I keep key fob attached to my purse I picked up my grandson so he could use car . I…

  First time I was at a wedding didn't realize I had laid key fob on top of car . Car cranked when I left wedding I assumed it was in the car when I got home and tried to crank dash said no key detected. 2nd incident I keep key fob attached to my purse I picked up my grandson so he could use car . I just realized I have key on my purse and he has car 20 miles away so he's stuck there once he cuts car off and I have to find someone to take me there to give key . I have left car running several times went in to grocery store did what I wanted to do key with me Car still running when I return thank you aletha wilson 1271 silas rd Wrens ga 30833

• Feb 24, 2021VT13,000 mi
  Electrical system

  The battery IS always draining even when not in cold temperatures I have to turn the key twice in order for the vehicle to start. My husband was driving the vehicle the other day in the car completely stalled mid drive on a busy road

• Feb 20, 2021NY2,600,000 mi
  Lane departure › Blind spot detection

  When driving this vehicle, the bsw on the passenger side, does not always work.

• Aug 25, 2020SC22,000 mi
  Structure › Body

  The metal part where the door close IS sticking up and hit my feet every time I get out my car. And it's not safe

• Jun 6, 2020FL1,392 miCrash1 injury1 death
  Air bags
  The driver's airbag exploded on my left side, cutting my left arm and rendering me deaf in both ears from the impact when I was hit on the left rear panel by a motorcycle, killing the rider. My hearing IS permanently damaged and I have sustained back and neck injury. I was in a median between four…

  The driver's airbag exploded on my left side, cutting my left arm and rendering me deaf in both ears from the impact when I was hit on the left rear panel by a motorcycle, killing the rider. My hearing IS permanently damaged and I have sustained back and neck injury. I was in a median between four lanes of traffic on a state road and stationary when hit. My car was turned completely around by the impact and the airbag exploded after I was sitting still, which was a huge shock to me. It was a delayed reaction. The left rear panel was destroyed and the rear window and the vehicle was considered totaled. *tr *js

• Apr 21, 2020FL68,000 miFire
  Electrical system · Engine · Unknown or other
  After purchasing my vehicle on 10/31/18, I experienced 6 headlight changes from that point till 4/19/20. On 4/19/20, while driving I smelled an electrical burning smell. As I proceeded to pull to a safe location my headlight indicator light came then I loss all power and function of the…

  After purchasing my vehicle on 10/31/18, I experienced 6 headlight changes from that point till 4/19/20. On 4/19/20, while driving I smelled an electrical burning smell. As I proceeded to pull to a safe location my headlight indicator light came then I loss all power and function of the vehicle.pressing the breaks and pulling the emergency break multiple times did not stop the vehicle. approximately 150 yards ahead I spotted a shopping center entrance. As I proceeded to attempt a hard right turn into the parking lot when fire began shooting over the front windshield and side fenders. I finally got the vehicle to stop after pumping the hand break several times and exited the vehicle. The result of this faulty electrical system caused me to total my car.

• Jan 28, 2020PA1,000 mi
  Electrical system · Fuel/propulsion system

  The low gas gauge does not work. It will notify me that I have 50 miles left on my tank and within 5 miles will go to 0 with warning lights to refuel immediately. It does not say how many miles are left. It rapidly goes from 50 miles left to 0. This has caused me to run out of gas twice to date, when there IS not an immediate gas station near me.

• Jan 28, 2020PA1,200 mi
  Fuel/propulsion system · Service brakes · Vehicle speed control
  When I use the acc, and the highway IS hilly, the acc will engage the fcm (forward collision mitigation), resulting in the brakes being applied, sometimes forcefully, resulting in an immediate slow down of my vehicles speed. This can cause accidents as those around me had to slam on their brakes as…

  When I use the acc, and the highway IS hilly, the acc will engage the fcm (forward collision mitigation), resulting in the brakes being applied, sometimes forcefully, resulting in an immediate slow down of my vehicles speed. This can cause accidents as those around me had to slam on their brakes as well. When going up and down hills, the acc does not work properly. this has occurred many times from the time I bought the vehicle until now.

• Jan 28, 2020PA1,100 mi
  Vehicle speed control
  When on the highway, I set the cruise for a set speed. With no other cars around me, my speed will vary significantly. I set the speed for 70mph (speed limit) and the car will go from 64mph and surge up to 78mph all on it's own. this has happened to me 4 times to date. Once it ended in a speeding…

  When on the highway, I set the cruise for a set speed. With no other cars around me, my speed will vary significantly. I set the speed for 70mph (speed limit) and the car will go from 64mph and surge up to 78mph all on it's own. this has happened to me 4 times to date. Once it ended in a speeding ticket when I first got the car. I was really confused how I was clocked going 79 mpg when the cruise was set on 70mph. It has occurred a number of times since, causing me to cancel the cruise control in order to normalize my speed.

• Dec 26, 2019OH
  Engine

  Exhaust fumes getting into cabin causing headache, fatigue, and concentration issues. Several dealerships in the area are aware of issue but no solution from mitsubishi. dealer ship also confirmed exhaust smell in car and attempted at severl repairs without resolution.

• Sep 12, 2019MD15,000 mi
  Air bags · Service brakes

  At times when I am driving the passenger air bag IS turned off. Some times my car emergency break comes on but there IS no one in front of me

• Aug 16, 2019MA11,400 mi
  Electrical system
  While driving the above vehicle on the freeway the car shut down. I pulled over safely to the side. Shut the vehicle off completely and then restarted it.the dash was lit up like a christmas tree and the car started and was to drive home in a limp mode in. Called the dealer the car had recall for…

  While driving the above vehicle on the freeway the car shut down. I pulled over safely to the side. Shut the vehicle off completely and then restarted it.the dash was lit up like a christmas tree and the car started and was to drive home in a limp mode in. Called the dealer the car had recall for software update.the dealer michaud mitsubishi in danvers ma updated the software and cleared codes. Few days back the care refused to up-shift while driving and would not exceed more then 35 to 40 miles per hour.i notified the above dealer and took it back to them no error code was found. I continued driving. On wed 8/14/19 the car again would not up-shift and stayed in 2ND gear and rpm went up to 5000. I pulled over and shut off the vehicle. Restarted it and it drove normally. I again made an appointment for friday 8/16/19 to the dealer to show them what was happening. I was driving yesterday 08/15/19 around 10.15 am on the freeway at approximately 70 miles an hour with an 18 wheeler behind me, the car shut off 2ND time in its life and the dashboard lit up like a christmas tree again. I quickly and safely pulled over before I was rear ended by the 18 wheeler. I took pics of dashboard as it was showing error codes. I called the dealer and asked that I could bring the car now. The lady answering the phone was hostile and ultimately turned over the call to owners son zack. I went to dealer by noon yesterday and talked to paul in service/sales. The vehicle was examined and the same error codes had again been regenerated by on board computer. I was told to leave the vehicle while dealers service dept was trying to get in touch with mitsubishi service dept. As of today 08/16/19 I dont have a status update on the vehicle. *Dt *tr *js

• Oct 3, 2018IL13,190 mi
  Service brakes · Unknown or other · Wheels
  After starting the car, and going in reverse, you can hear a cracking or clicking noise (it's really hard to tell), and sometimes it's really loud, if the brakes or something else was stuck and was about to break a part. It sounds on the read side and in the front side too. You can hear one or 3…

  After starting the car, and going in reverse, you can hear a cracking or clicking noise (it's really hard to tell), and sometimes it's really loud, if the brakes or something else was stuck and was about to break a part. It sounds on the read side and in the front side too. You can hear one or 3 clicks. I took my car to the dealer around 3 times in 5 months and first, I was told its normal, the second time I was pushy, and it was a matter of lubrication I wasn't told where exactly, and the last time the dealership manager told me that service department had to keep the car for a week, ( I got a loaner, but it has the same issue). The service department replaced the brake system, and rotors, inspect and lubricate all parts. But, I was told that they couldn't pin point the problem. The noise stopped, but I was told if it comes back, I had to take the car back to the dealer. after this incident, the next day in the morning while driving to work, my car stopped working, I couldn't break (i was driving at 27mph), the steering wheel got locked, I got all the alarms on, fcm, power steering problem, ABS problem, asc, acc not available. I got really affraid, luckily I had no cars around.

• May 18, 2018NJ3,600 mi
  Electrical system · Electronic stability control (esc) · Service brakes
  Stopped at a red light. Light turned green stepped on the gas, truck accelerated. Then began to feel like something wasn't normal, engine began to make quick high and low pitched sounds. Was only going 10mph if that. Tried to step on the brakes and pull over, but the brakes didn't respond. Then…

  Stopped at a red light. Light turned green stepped on the gas, truck accelerated. Then began to feel like something wasn't normal, engine began to make quick high and low pitched sounds. Was only going 10mph if that. Tried to step on the brakes and pull over, but the brakes didn't respond. Then tried to step on the gas slightly to pull over, but the gas pedal also didn't respond. I was able to let the truck roll to a stop in the right turning lane, put it in park, and turn on the hazards. Then followed every possible service light came on. The engine never actually stalled. It was still running but not responsive to the brake or gas pedals. I attempted to 'reset' the car, as per the manual suggested. Turned it off for 5 minutes and then back on. The high and low pitch sounds continued, service lights remained lit, and vehicle was still unresponsive. Roadside assistance was then called and towed the truck to the dealership I leased from. Thankfully I wasn't going more than 10mph when my brakes failed and was able to roll to a stop, opposed to being on the highway going 60mph, as I was just 10 minutes before this occurred. The truck IS not even 3 months old, with only 3,600 approx. Miles.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11010052Service Manual Revision -This Technical Service Bulletin provides correction to the windshield wiper and washer maintenance procedure in the applicable service manuals.
• 11010051Service Manual Revision -This Technical Service Bulletin provides correction to the torque for instrument panel assembly/reassembly in the applicable service manuals.
• 11010049Service Manual Revision -This Technical Service Bulletin provides additional information for roof rack removal and installation in the applicable service manuals.
• 11006083This Technical Service Bulletin instructs the dealer to update the Smartphone Link Display Audio software to resolve several issues.
• 11003536Service Manual Revision - This Technical Service Bulletin provides corrections to the description of special tools used to install the oil seal within the Automatic Transaxle sections of the applicable Service Manuals.
• 10252695Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications.
• 10252691Service Manual Revision - This Technical Service Bulletin instructs dealers to diagnose and test drive vehicles exhibiting a shudder or surge condition possibly caused by poor reaction of the hydraulic pressure circuit.
• 10252683Service Manual Revision - This Technical Service Bulletin instructs dealers to diagnose and test drive vehicles exhibiting a shudder or surge condition possibly caused by poor reaction of the hydraulic pressure circuit.
• 10250860Service Manual Revision - This Technical Service Bulletin provides the procedure for diagnostic trouble code and on-vehicle service for belt & pulley assembly on certain CVT models.
• 10249800This Revised Technical Information Notice provides dealers with the requirements needed to be entered into the Photo Required Condition & Pre-Approval Center (PRC) for a vehicle pulling/drifting and/or with steering wheel off-center concerns.
• 10243493This Technical Service Bulletin provides service manual corrections to the Smartphone Link Display Audio Diagnosis Mode instructions.
• 10241934This Technical Service Bulletin provides service manual corrections to the front/rear wheel arch molding removal and installation procedure.
• 10241931This Technical Service Bulletin provides service manual corrections to the bolt torque information for the radiator cooling fan shroud.
• 10240443This is a Dealer Letter sent to dealers informing that Mitsubishi Technical Training has launched the 3rd quarterly technician quiz for 2023.
• 10235611This Technical Service Bulletin provides service manual corrections to the CVT maintenance procedure.
• 10235609This Technical Service Bulletin provides instructions and material safety data sheets for removal of rap-film adhesive residue.
• 10235608This Technical Service Bulletin reviews the regulations that require a label showing the reduction in load carrying capacity be affixed to vehicles when the total net weight of accessories is more than 1.5 percent of the vehicle's gross vehicle weight rating (GVWR) or 100 lbs.
• 10235606This is a Dealer Letter sent to dealers informing that Mitsubishi Technical Training has launched the 2nd quarterly technician quiz for 2023.
• 10234031This Technical Service Bulletin provides torque change information for the Interior, Chassis Electrical, and Heater, Air Conditioning and Ventilation sections of the Service Manual.
• 10234028This Technical Service Bulletin provides instructions to reprogram the Gateway ECU software for the Blind Spot Warning (BSW).
• 10231424This TSB provides instructions on how to remedy noise heard from the HVAC system (heater, air conditioner, ventilation vents) when the blower motor is turned on.
• 10231422This TSB provides corrections and additional information for the Front and Rear Suspension inspection procedures. (Service Manual Revision)
• 10231419This TSB provides additional information for the gear oil change procedure. (Service Manual Revision)
• 10231416This TSB provides correction and supplemental information for the Window Glass Runchannel and Door Opening Weatherstrip. (Service Manual Revision)
• 10231414This TSB provides correction to the Wheel Speed Sensor Circuit Diagnostic Procedure. (Service Manual Revision)
• 10231411This TSB provides the addition of Diagnostic Procedure for CVT Belt Check for vehicles equipped with CVT type F1CJC and W1CJC. (Service Manual Revision)
• 10231408This is a Revised Technical Information Notice advising dealers of the instructions to follow when performing a wheel alignment check and adjustment on an affected vehicle with a customer concern of pulling/drifting and/or steering wheel off-center concerns.
• 10228926This is a Technical Service Bulletin sent to dealers informing them of updates to the Troubleshooting Procedure for the Windshield Wiper in the Exterior portion of the affected Service Manuals.
• 10228925This is a Technical Service Bulletin sent to dealers informing them of updates to the Stoplight Switch Check section, in the Service Brakes portion of the affected Service Manuals.
• 10219506This is a Technical Information Notice advising dealers that photo required condition is necessary for oil control valve replacement and instructions were provided regarding warranty claim submission.
• 10217130This is a Technical Service Bulletin sent to dealers informing them of updated content for the Engine Electrical section of the 2018-22 Eclipse Cross Service Manual.
• 10217124This is a Technical Service Bulletin sent to dealers informing them how to replace the manual height adjustment levers should a vehicle's driver seat gradually and unintentionally move down.
• 10211533This Technical Service Bulletin was sent to dealers to provide an update to the Keyless Transmitter Switch section, in the Body section of the Technical Information Manual and is part of the affected Service Manual.
• 10211530This Technical Service Bulletin was sent to dealers to explain the difference between normal dew condensation, which is a natural phenomenon, and water penetration caused by improper sealing or a defective/broken part.
• 10208827This Technical Service Bulletin was sent to dealers directing them to diagnose and test drive customer vehicles with F1CJC/W1CJC (CVT-8) transmissions that may exhibit a shudder or surge condition possibly caused by a poor reaction of the hydraulic pressure circuit.
• 10203261This Technical Information Notice was sent to dealers informing them of the photo requirement for claims when performing a wheel alignment check and adjustment on an affected vehicle with a customer concern of pulling/drifting and/or steering wheel off-center concerns.
• 10203256This Technical Service Bulletin was sent to dealers updating content for the Body section of the affected Service Manual, Door, Door Handle and Latch Removal and Installation.
• 10203253This Technical Service Bulletin was sent to dealers updating content for the Basic Brake section of the affected Service Manuals.
• 10203252This Technical Service Bulletin was sent to dealers updating content for the Front Suspension section of the affected Service Manual.
• 10203248This Technical Service Bulletin was sent to dealers updating content for the Fuel Supply section of the affected Service Manuals.

Every Mitsubishi Eclipse Cross model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.