2024 Mitsubishi Eclipse Cross
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Mitsubishi › Eclipse Cross › 2024
These records cover every 2024 Mitsubishi Eclipse Cross. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
7 complaints3 involved a crash1 injuries
What owners report most
Latest complaints
- Air bags · Forward collision avoidance › Automatic emergency braking · Forward collision avoidance › Warnings
While attempting to park head-on into a parking stall, the car suddenly excellerated at high speed and hit a parking barrier head on. At no time prior to hitting the parking barrier did the drive touch the excellerator pedal. Although the entire front end of the vehicle was totalled into a "V"…
While attempting to park head-on into a parking stall, the car suddenly excellerated at high speed and hit a parking barrier head on. At no time prior to hitting the parking barrier did the drive touch the excellerator pedal. Although the entire front end of the vehicle was totalled into a "V" shape the air bags never deployed. Driver attempted to brake but it was too late, happened too fast. After the impact and with the brake pedal fully engaged the car was still moving. A passerby jumped into the passenger seat and was abel to put the car into park. Police were notified but no accident report was issued according to the responding officier becasue it happened on private property.
- Unknown or other
I purchased this vehicle brand new, and since the beginning I have experienced a problem with the air conditioning system. The A/C compressor turns on and off approximately every five seconds while the air conditioning is operating. This constant cycling appears abnormal and affects the system's…
I purchased this vehicle brand new, and since the beginning I have experienced a problem with the air conditioning system. The A/C compressor turns on and off approximately every five seconds while the air conditioning is operating. This constant cycling appears abnormal and affects the system's performance and the overall driving experience. I have taken the vehicle to the authorized dealership on three separate occasions to have the issue inspected. Each time, I was told that this behavior is "normal" and that no repairs were necessary. However, I do not believe this is normal operation for a new vehicle, especially considering the extremely frequent compressor cycling. I am concerned that this may indicate a defect in the air conditioning system or another related component that could lead to premature wear or failure. Despite multiple visits to the dealership, the issue remains unresolved. I am submitting this complaint so the issue can be investigated and to determine whether other owners are experiencing the same problem.
- Parking brake · Power train · Service brakes
The contact owns a 2024 Mitsubishi Eclipse Cross. The contact stated that the vehicle failed to reverse in cold weather. The contact stated that the brakes were frozen. The contact attempted to rock the vehicle to release the brakes. There were no warning lights illuminated. The vehicle was taken…
The contact owns a 2024 Mitsubishi Eclipse Cross. The contact stated that the vehicle failed to reverse in cold weather. The contact stated that the brakes were frozen. The contact attempted to rock the vehicle to release the brakes. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to identify the cause of the failure. The contact stated that there was water in the parking brake cable line. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, Greenbrier Ford, Inc. Service (1686 Jefferson St N, Lewisburg, WV 24901), where it was determined that the parking brake had seized. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer. The approximate failure mileage was 28,000,
- Electrical system
My vehicle had been parked for 24 hours and the next day I went to get something out of the vehicle and couldn’t get in with key fin I then used the manual key and the inside of vehicle had a fire from radio to the rear view mirror burned down as if it was a manufactured issue
- Unknown or other · Visibility/wiper
Me and my kids were on the way to the store and the front part of my panoramic sunroof exploded from the inside out. I took it to my dealership and the company is denying that it is a manufacturer issue. I have seen articles where this is a known issue for these types of sunroof. I didn't hit…
Me and my kids were on the way to the store and the front part of my panoramic sunroof exploded from the inside out. I took it to my dealership and the company is denying that it is a manufacturer issue. I have seen articles where this is a known issue for these types of sunroof. I didn't hit anything, nothing flew from a vehicle and hit my car, and nothing fell on my car. There was no warning light or indicator that went off in the car. My husband did get a weird email from Mitsubishi stating there was something wrong, but unable to detect what it was on 08/13 and then this happens on 08/23.
- Air bags · Electrical system · Seats
The day after I purchased this car I returned to dealership bc my phone would not connect which was the single reason for choosing this car, I was promised it was a simple update problem over the next few weeks I realized there were more issues with the electrical system as if the car had a mind of…
The day after I purchased this car I returned to dealership bc my phone would not connect which was the single reason for choosing this car, I was promised it was a simple update problem over the next few weeks I realized there were more issues with the electrical system as if the car had a mind of its own. The dealership promised everything and delivered nothing the phone never connected to the car Mitsubishi blamed the dealership the dealership playing Mitsubishi everybody took my money and laughed their way to the bank nobody picks the problem and everyone ignored me for whatever reason lemon law didn't apply because the car never went in for service it was all "remote" and upload download updates ECT... Months went by and no one would help the car already cost me a fortune bc of all the lies the dealer made and their refusal to return my trade in after repeatedly asking since their vehicle did not work. I have the upgraded model w all the extra safety features however when I was involved in a hit n skip several weeks ago not one single air bag deployed, the car did not recognize the collision nor did it automatically contact emergency services. I was driving approx 35 MPH and slammed by a old full size pickup truck coming out of a parking aggressively trying to get away impacting the passenger front quarter panel and door driving the wheel wheel into the tire. Everyone who sees the car or sees pictures thinks the car is totaled the impact was so hard a aluminum thermos filled with iced tea with grown from the passenger seat on top of the dashboard almost breaking the windshield yet the car did not detect a collision I have emails after email alerting the dealer and manufacturer this car was dangerous and not working correctly and no one would respond now it is obvious the car has NOT BEEN FIXED YET honestly I don't want it they would not listen now they can see for themselves and take it back it's DANGEROUS BEEN DANGEROUS WILL ALWAYS BE DANGEROUS
- Air bags · Forward collision avoidance › Automatic emergency braking · Service brakes
Wrecked and no emergency buttons would work nor did then the air bag didnt deploy when it should of. It busted but didnt come out
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010052Service Manual Revision -This Technical Service Bulletin provides correction to the windshield wiper and washer maintenance procedure in the applicable service manuals.
- 11010051Service Manual Revision -This Technical Service Bulletin provides correction to the torque for instrument panel assembly/reassembly in the applicable service manuals.
- 11010049Service Manual Revision -This Technical Service Bulletin provides additional information for roof rack removal and installation in the applicable service manuals.
- 11003536Service Manual Revision - This Technical Service Bulletin provides corrections to the description of special tools used to install the oil seal within the Automatic Transaxle sections of the applicable Service Manuals.
- 10252695Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications.
- 10252691Service Manual Revision - This Technical Service Bulletin instructs dealers to diagnose and test drive vehicles exhibiting a shudder or surge condition possibly caused by poor reaction of the hydraulic pressure circuit.
- 10252687Service Manual Revision - This Technical Service Bulletin provides installation procedure changes for the Front Bumper Headlight Bracket in the applicable Service Manual sections.
- 10252683Service Manual Revision - This Technical Service Bulletin instructs dealers to diagnose and test drive vehicles exhibiting a shudder or surge condition possibly caused by poor reaction of the hydraulic pressure circuit.
- 10249800This Revised Technical Information Notice provides dealers with the requirements needed to be entered into the Photo Required Condition & Pre-Approval Center (PRC) for a vehicle pulling/drifting and/or with steering wheel off-center concerns.
- 10249797This is a Technical Information Notice reminding dealers to assemble the Vertical Tow Ball and Mount Assembly prior to delivery of the vehicle.
- 10248379This Technical Information Notice informs dealers of the required steps to complete prior to submitting a warranty claim involving accessories containing multiple components (while under warranty).
- 10244842This is a revised VIN decoder for all 2024 model year vehicles.
- 10243493This Technical Service Bulletin provides service manual corrections to the Smartphone Link Display Audio Diagnosis Mode instructions.
- 10240443This is a Dealer Letter sent to dealers informing that Mitsubishi Technical Training has launched the 3rd quarterly technician quiz for 2023.
- 10237519This Technical Service Bulletin provides technical specifications for the 2024 Eclipse Cross.
- 10237518This Technical Service Bulletin provides new model features and service information for the 2024 Eclipse Cross.
- 10237510This is a revised Technical Information Notice informing dealers of a wheel vibration investigation.
- 10235613This Technical Service Bulletin provides general Pre-Delivery Inspection (PDI) procedures, both technical and detail, for 2024 model year Mitsubishi vehicles (except Outlander PHEV).
Every Mitsubishi Eclipse Cross model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.