2019 Mitsubishi Eclipse Cross
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
Vehicles › Mitsubishi › Eclipse Cross › 2019
These records cover every 2019 Mitsubishi Eclipse Cross. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
1 recall names the 2019 Mitsubishi Eclipse Cross. Newest first.
Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed…
Risk and remedy
Risk
If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.
Remedy
MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.
Owner complaints
13 complaints3 involved a crash3 injuries
What owners report most
Latest complaints
- Power train
Without any warning after traveling downstate with our family the transmission let go. Never any warning lights, no transmission slippage. We went into a store and when we left the car wouldn't move. Mitsubishi dealer gave me a quote for a new transmission, and it cost what I owe on the car.
- Electrical system · Power train
The contact owns a 2019 Mitsubishi Eclipse Cross. The contact stated that while driving approximately 45 MPH, the accelerator pedal was depressed to merge onto the highway; however, the vehicle started losing motive power. The contact stated that the check engine warning light was illuminated. The…
The contact owns a 2019 Mitsubishi Eclipse Cross. The contact stated that while driving approximately 45 MPH, the accelerator pedal was depressed to merge onto the highway; however, the vehicle started losing motive power. The contact stated that the check engine warning light was illuminated. The contact stated that the engine only revved while depressing the accelerator pedal. The contact stated that prior to the loss of motive power, there were unknown warning lights illuminated. Additionally, the contact stated that when the vehicle was started, the vehicle lunged forward. There was no warning light illuminated. The vehicle was taken for an oil change; however, the vehicle was not diagnosed or repaired. The contact had not taken the vehicle to a dealer or to an independent mechanic. The manufacturer was not informed of the failure. The failure mileage was approximately 200,000.
- Air bags · Service brakes, hydraulic · Steering
The contact owned a 2019 Mitsubishi Eclipse Cross. The contact stated that while driving at 65 MPH, he became aware that the vehicle was not responding to operator inputs—acceleration, braking, or steering. As a result, the contact briefly lost control of the vehicle, only coming to a complete stop…
The contact owned a 2019 Mitsubishi Eclipse Cross. The contact stated that while driving at 65 MPH, he became aware that the vehicle was not responding to operator inputs—acceleration, braking, or steering. As a result, the contact briefly lost control of the vehicle, only coming to a complete stop after, running a stop sign, leaving the roadway, and colliding with a tree and ravine where it came to stop. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. The air bags did not deploy. A police report was filed, and injuries were reported. Police officers assisted with removing the contact from the vehicle. The contact sustained various injuries, including bruises, scratches, and cuts, but did not seek medical attention. The manufacturer was not notified of the failure. The failure mileage was 108,000.
- Service brakes
Brakes are season up at only 42,000 miles
- Unknown or other
Are anyone else having the same problem. The vehicle is stuck in park intermittently and you have to push the button to release the gear shift knob out of park. pretty annoying to have to do this occasionally when before all you had to do was put your foot on the brake squeeze the shift knob lever and remove the vehicle out of park to drive.
- Engine
know every motor is different and many resources have different stats, The engine in my 2019 Eclipse Cross has excessive oil consumption. The engine is consuming approximately 2.5-quarts (2.3-liters) of oil in approximately 2,500 to 3,000-miles (4,000 to 4,828-kilometers). The vehicle is…
know every motor is different and many resources have different stats, The engine in my 2019 Eclipse Cross has excessive oil consumption. The engine is consuming approximately 2.5-quarts (2.3-liters) of oil in approximately 2,500 to 3,000-miles (4,000 to 4,828-kilometers). The vehicle is approximately 4-years old and less than 50,000-miles. Using the best mileage in Mitsubishi's favor and an average of 30 mpg (my car computer has my average mileage higher) the oil consumption rate is at 0.6% for the engine. Ibut the common accepted stat for passenger car oil consumption is 0.05% for new motors. Mitsubishi's motor is consuming 12-times what is considered normal for a motor. This is a well documented problem on the internet, with repairs already required in Australia. Mitsubishi will not contact me (or the Dealer Service Center) back regarding this issue.
- Air bags · Electrical system · Steering
It appears the EclipseCross electrical system shut down while traveling in a rain storm causing a accident when engine shut down and steering was affected, this caused vehicle to lose control and hit concrete barrier. Air bags were deployed except for the driver side that took the impact, reason…
It appears the EclipseCross electrical system shut down while traveling in a rain storm causing a accident when engine shut down and steering was affected, this caused vehicle to lose control and hit concrete barrier. Air bags were deployed except for the driver side that took the impact, reason unknown. Vehicle was a total loss as judged by the insurance company. Driver was injured but sustained only minor injuries, but this situation did affect 2 other vehicles. Electrical "glitch" happened once before but was so minor as noted it shut off can came back on while driving it appeared to be a fluke incident.
- Power train › Automatic transmission › Control module (tcm/pcm/tecm)
Vehicle wouldn't star it was reprogrammed for delay start enginerepair 20miz
- Air bags · Forward collision avoidance › Automatic emergency braking
Bought the car from dealer in lasvegas an the back seat airbags had been tampered with, the car had about 13,500 miles on car from a rental agency but car dealer had car back an offered the 60,000mile guarantee on car for the remaining miles when I called dealer in st. Louis,moi said emergency…
Bought the car from dealer in lasvegas an the back seat airbags had been tampered with, the car had about 13,500 miles on car from a rental agency but car dealer had car back an offered the 60,000mile guarantee on car for the remaining miles when I called dealer in st. Louis,moi said emergency light just started coming on when I got home from lasvegas .my dealer thought maybe an animal had chewed through wires in back seats but when they checked they found out that someone had cut the wires an taped them back together, an said they could noy fix them because someone had tampered with them.also the dealer in lasvegas did a high pressure sales routine on us to sell us extra ins. On the rest of the car so if something was wrong then it woulld be covered, no matter what it was at first theywanted about another $4000 but I said I would never pay that much but then they continued to pressure us to buy it until I agreed to pay extra over $2000 for all rest of car insurance. The dealer on st . Charles rock road did the inspections in st.,louis county mo. They took pictures an documented all of what they did to the car .the only thing I could get the dealer to fix was oil filter was also put on car from lasvegas dealer but it was not an authorized oil filter so the las vegas dealer agreed to pay for oil filter and oil change to st louis mo dealer . Las vegas dealer said they would not have anything else fixed even though they said they did not know who could have cut the wires an then taped them back. Also I went on line to see repair records of car rental company and las vegas dealer but none of their records said they had done any repairs to the airbags at all, so they assumed that someone else did this, but why would I buy extra ins coverage and then try to do something I had no idea to fix when I had paid for it to be done by the dealer???????????not sure of dates?????
- Air bags · Seat belts
When I plug my phone in and set it on the passengers seat , the passengers side airbag and seat-belt system activate. The airbag light turns on like someone IS siting there , and the fasten seat belt light flashes. If I lift the charging phone off the seat and set it in the center consul , the…
When I plug my phone in and set it on the passengers seat , the passengers side airbag and seat-belt system activate. The airbag light turns on like someone IS siting there , and the fasten seat belt light flashes. If I lift the charging phone off the seat and set it in the center consul , the system returns to normal - airbag light and fasten seat-belt light turn off. I had the system checked out at my dealership and their conclusion IS to not set anything on the passengers seat , and it does state in owners manual to not set anything on the passengers seat. However this issue only occurs when the phone IS plugged in and sitting on passenger seat. The issue does not happen if any other object IS placed on the passengers seat or if the phone IS unplugged and sitting on passenger seat. This issue will happen weather the car IS in park or driving. The issue did not begin to happen until approximately 30 days after I bought the vehicle new on july 24 , 2020. Now the issue happens consistently , but not every time.
- Electrical system · Fuel/propulsion system
This vehicle IS a safety hazard to anyone on the road, especially the driver and passenger of said vehicle. It has been in an out of the shop for a multitude of issues. It has an issue that cannot be fixed of a faulty gas reading causing a person to never know how much gas they truly have causing…
This vehicle IS a safety hazard to anyone on the road, especially the driver and passenger of said vehicle. It has been in an out of the shop for a multitude of issues. It has an issue that cannot be fixed of a faulty gas reading causing a person to never know how much gas they truly have causing them to overfill or run out. Mitsubishi IS aware of the issue yet does not have a fix so this IS an ongoing issue that has resulted in dealership putting lots of miles on to diagnose with no prevail as well as the vehicle being in the shop on a regular basis. Issue two and most recent on july 16 while traveling at 80 mph on the interstate the electrical system started to glitch results in mirrors opening and closing, doors locking and unlocking and electrical system clicking noises. The following day again at high speeds on a busy metro interstate while using gps the vehicles entire electrical system started to cycle on and off. (While these are the two current ongoing issues I have a stack if repair orders of other issues such as vehicle shaking above 60mph, electrical issues with the mirrors, clunking noises upon turning, you name it! This specific vehicle should not be on the road!) I can send futher documentation as required as it exceeds max upload.
- Electrical system · Exterior lighting · Service brakes
I was driving my vehicle on 11/12/19, presses the brakes in preparation to make a turn. the brakes failed and would not stop the vehicle , the ABS , brake assist and hill assist did not work, which resulted in me being unable to stop the vehicle . the end result was me getting into a collision…
I was driving my vehicle on 11/12/19, presses the brakes in preparation to make a turn. the brakes failed and would not stop the vehicle , the ABS , brake assist and hill assist did not work, which resulted in me being unable to stop the vehicle . the end result was me getting into a collision causing over $4000 worth of damage to my vehicle , with it only having 865 miles at the time . when I bought the vehicle the headlights also didn't work, although the vehicle was purchased brand new. please note when the collision occurred I was driving on the street .
- Steering · Unknown or other · Wheels
The 1ST day I purchased my car, it was pulling to one side and swaying from left to right. Because I purchased my car late one saturday evening, and the dealership closed until the following monday, I couldn't make a report until that monday morning. The 'head' mechanic at the dealership took my…
The 1ST day I purchased my car, it was pulling to one side and swaying from left to right. Because I purchased my car late one saturday evening, and the dealership closed until the following monday, I couldn't make a report until that monday morning. The 'head' mechanic at the dealership took my car for a drive with me riding with him, and stated, 'the pulling and swaying you feel IS normal. The way these cars are made were computerized this way.'. Because I'm not familiar with cars, I took the mechanic at his word until about 1.5 months later I lost control of my car sliding partially off the road. I filed a complaint with mitsubishi @ 1-888-648-7820, file [xxx]. I have not received a resolution to this problem, and I have been getting the run around ever since. It's been almost 4 months now. I spoke with marius at mitsubishi manufacturing, and then I was referred to larry johnson at don herring mitsubishi in irving texas. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *Tt
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010052Service Manual Revision -This Technical Service Bulletin provides correction to the windshield wiper and washer maintenance procedure in the applicable service manuals.
- 11010051Service Manual Revision -This Technical Service Bulletin provides correction to the torque for instrument panel assembly/reassembly in the applicable service manuals.
- 11010049Service Manual Revision -This Technical Service Bulletin provides additional information for roof rack removal and installation in the applicable service manuals.
- 11003536Service Manual Revision - This Technical Service Bulletin provides corrections to the description of special tools used to install the oil seal within the Automatic Transaxle sections of the applicable Service Manuals.
- 10252695Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications.
- 10252691Service Manual Revision - This Technical Service Bulletin instructs dealers to diagnose and test drive vehicles exhibiting a shudder or surge condition possibly caused by poor reaction of the hydraulic pressure circuit.
- 10252683Service Manual Revision - This Technical Service Bulletin instructs dealers to diagnose and test drive vehicles exhibiting a shudder or surge condition possibly caused by poor reaction of the hydraulic pressure circuit.
- 10250860Service Manual Revision - This Technical Service Bulletin provides the procedure for diagnostic trouble code and on-vehicle service for belt & pulley assembly on certain CVT models.
- 10249800This Revised Technical Information Notice provides dealers with the requirements needed to be entered into the Photo Required Condition & Pre-Approval Center (PRC) for a vehicle pulling/drifting and/or with steering wheel off-center concerns.
- 10246268This Technical Service Bulletin supersedes TSB-22-16-001REV ("MIL illumination with DTC P030X and loss of power due to Fail Safe Mode") issued August 2023, to update the Affected Vehicle years and provide VIN cut-off information.
- 10241934This Technical Service Bulletin provides service manual corrections to the front/rear wheel arch molding removal and installation procedure.
- 10241931This Technical Service Bulletin provides service manual corrections to the bolt torque information for the radiator cooling fan shroud.
- 10241920This Revised Technical Service Bulletin was sent to dealers directing them upon customer complaint basis and after diagnosis, to replace the ignition coils of all cylinders with countermeasure parts when customers report a MIL illumination and a loss of engine power due to the vehicle being in fail safe mode. Unstable idling due to poor contact of the ignition coil terminal and DTC P030X may create this concern.
- 10240443This is a Dealer Letter sent to dealers informing that Mitsubishi Technical Training has launched the 3rd quarterly technician quiz for 2023.
- 10235611This Technical Service Bulletin provides service manual corrections to the CVT maintenance procedure.
- 10235609This Technical Service Bulletin provides instructions and material safety data sheets for removal of rap-film adhesive residue.
- 10235608This Technical Service Bulletin reviews the regulations that require a label showing the reduction in load carrying capacity be affixed to vehicles when the total net weight of accessories is more than 1.5 percent of the vehicle's gross vehicle weight rating (GVWR) or 100 lbs.
- 10235606This is a Dealer Letter sent to dealers informing that Mitsubishi Technical Training has launched the 2nd quarterly technician quiz for 2023.
- 10234031This Technical Service Bulletin provides torque change information for the Interior, Chassis Electrical, and Heater, Air Conditioning and Ventilation sections of the Service Manual.
- 10234028This Technical Service Bulletin provides instructions to reprogram the Gateway ECU software for the Blind Spot Warning (BSW).
- 10231424This TSB provides instructions on how to remedy noise heard from the HVAC system (heater, air conditioner, ventilation vents) when the blower motor is turned on.
- 10231422This TSB provides corrections and additional information for the Front and Rear Suspension inspection procedures. (Service Manual Revision)
- 10231419This TSB provides additional information for the gear oil change procedure. (Service Manual Revision)
- 10231416This TSB provides correction and supplemental information for the Window Glass Runchannel and Door Opening Weatherstrip. (Service Manual Revision)
- 10231414This TSB provides correction to the Wheel Speed Sensor Circuit Diagnostic Procedure. (Service Manual Revision)
- 10231411This TSB provides the addition of Diagnostic Procedure for CVT Belt Check for vehicles equipped with CVT type F1CJC and W1CJC. (Service Manual Revision)
- 10231408This is a Revised Technical Information Notice advising dealers of the instructions to follow when performing a wheel alignment check and adjustment on an affected vehicle with a customer concern of pulling/drifting and/or steering wheel off-center concerns.
- 10228926This is a Technical Service Bulletin sent to dealers informing them of updates to the Troubleshooting Procedure for the Windshield Wiper in the Exterior portion of the affected Service Manuals.
- 10228925This is a Technical Service Bulletin sent to dealers informing them of updates to the Stoplight Switch Check section, in the Service Brakes portion of the affected Service Manuals.
- 10219506This is a Technical Information Notice advising dealers that photo required condition is necessary for oil control valve replacement and instructions were provided regarding warranty claim submission.
- 10217130This is a Technical Service Bulletin sent to dealers informing them of updated content for the Engine Electrical section of the 2018-22 Eclipse Cross Service Manual.
- 10217124This is a Technical Service Bulletin sent to dealers informing them how to replace the manual height adjustment levers should a vehicle's driver seat gradually and unintentionally move down.
- 10211533This Technical Service Bulletin was sent to dealers to provide an update to the Keyless Transmitter Switch section, in the Body section of the Technical Information Manual and is part of the affected Service Manual.
- 10211530This Technical Service Bulletin was sent to dealers to explain the difference between normal dew condensation, which is a natural phenomenon, and water penetration caused by improper sealing or a defective/broken part.
- 10210193This Technical Service Bulletin was sent to dealers informing them if customers report a condition where the Driver's Side Window Switch becomes inoperable during certain conditions when using the one touch function to open/close the window to replace the switch with a new countermeasure part.
- 10210192This Technical Service Bulletin was sent to dealers directing them upon customer complaint basis and after diagnosis, to replace the ignition coils of all cylinders with countermeasure parts when customers report a MIL illumination and a loss of engine power due to the vehicle being in fail safe mode. Unstable idling due to poor contact of the ignition coil terminal and DTC P030X may create this concern.
- 10210127This Technical Service Bulletin was sent to dealers informing them if customers report a condition where the Driver's Side Window Switch becomes inoperable during certain conditions when using the one touch function to open/close the window to replace the switch with a new countermeasure part.
- 10210119This Technical Service Bulletin was sent to dealers directing them upon customer complaint basis and after diagnosis, to replace the ignition coils of all cylinders with countermeasure parts when customers report a MIL illumination and a loss of engine power due to the vehicle being in fail safe mode. Unstable idling due to poor contact of the ignition coil terminal and DTC P030X may create this concern.
- 10210115This Technical Information Notice was sent to dealers to provide instruction on proper pre-diagnostic procedures for Mitsubishi vehicles equipped with the Mitsubishi Connect/Telematics system.
- 10208827This Technical Service Bulletin was sent to dealers directing them to diagnose and test drive customer vehicles with F1CJC/W1CJC (CVT-8) transmissions that may exhibit a shudder or surge condition possibly caused by a poor reaction of the hydraulic pressure circuit.
Every Mitsubishi Eclipse Cross model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.