2020 Mitsubishi Outlander Sport
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Mitsubishi › Outlander Sport › 2020
These records cover every 2020 Mitsubishi Outlander Sport. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
1 recall names the 2020 Mitsubishi Outlander Sport. Newest first.
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2019-2022 Outlander Sport vehicles equipped with continuously variable transmissions and mechanical key ignition systems. A software error in the transmission control unit (CVT-ECU) may incorrectly reduce the transmission gear ratio at high speeds, which can result in an engine stall.
Risk and remedy
Risk
An engine stall can increase the risk of a crash.
Remedy
Dealers will update the CVT-ECU software, free of charge. Owner notification letters were mailed August 24, 2022. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-22-004.
Owner complaints
26 complaints1 involved a crash1 injuries
What owners report most
Latest complaints
- Power train
The contact owns a 2020 Mitsubishi Outlander Sport. While driving at an undisclosed speed, the vehicle stalled and failed to accelerate as needed. The check engine warning light was illuminated. The vehicle was restarted, but the failure persisted after driving for more than an hour. The vehicle…
The contact owns a 2020 Mitsubishi Outlander Sport. While driving at an undisclosed speed, the vehicle stalled and failed to accelerate as needed. The check engine warning light was illuminated. The vehicle was restarted, but the failure persisted after driving for more than an hour. The vehicle was taken to an independent mechanic and a dealer, but the cause of the failure was not yet determined. The vehicle received a tune-up, but the failure recurred. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 22V563000 (Power Train); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 65,000.
- Engine · Power train · Unknown or other
The vehicle has exhibited recurring ignition-system and powertrain malfunctions involving repeated ignition-coil failures, engine misfires, and catalyst-system efficiency faults. These issues cause intermittent loss of power, hesitation during acceleration, and unstable engine performance. The…
The vehicle has exhibited recurring ignition-system and powertrain malfunctions involving repeated ignition-coil failures, engine misfires, and catalyst-system efficiency faults. These issues cause intermittent loss of power, hesitation during acceleration, and unstable engine performance. The malfunction has occurred multiple times since the date of purchase and has been confirmed through diagnostic trouble codes related to misfire events and catalyst-system operation. A certified Mitsubishi dealership confirmed that the failure pattern aligns with an active manufacturer recall and corresponding Technical Service Bulletin affecting the same model year, engine type (4B11), and vehicle platform. I was informed that the vehicle “falls under” the same defect pattern listed in the current recall/TSB; however, because the vehicle no longer has an active factory warranty, the dealership stated they would have to sell the repair parts rather than process the issue under recall or warranty coverage. Despite this, the same safety-related symptoms described in the recall and TSB continue to occur. The defect presents a safety hazard because the vehicle may lose power or fail to accelerate when entering traffic, merging, or navigating intersections. Warning indicators have appeared repeatedly, including the check engine light and catalyst-system warnings. The problem has been reproduced and confirmed by authorized service personnel on multiple occasions. All components and diagnostic documentation are available for inspection upon request.
- Electrical system
The touchscreen for the main infotainment system is becoming unresponsive. It’s impossible to use the most basic functions while driving without being distracted. It’s caused me to swerve & almost lose control of the vehicle on multiple occasions— as it distracted me from driving because initially…
The touchscreen for the main infotainment system is becoming unresponsive. It’s impossible to use the most basic functions while driving without being distracted. It’s caused me to swerve & almost lose control of the vehicle on multiple occasions— as it distracted me from driving because initially the screen had spotty functionality (without any sort of warning, so it seemed like user error). There is currently a service notice from Mitsubishi sent out to all owners of Outlander and Outlander Sports (MY 2020 thru 2022) to replace these units under warranty because of a manufacturing defect. My vehicle is eligible for this, and I’m on the wait list, but that’s the where the bigger problem begins: My local Mitsubishi dealership estimated a 4 month wait period — this was back on 5/9/25; it’s now 11/17/25 so it’s actually been over 6 months. Given that they never called me since May, I called them last week to check the status and they said they do not have an estimated time frame for when the infotainment unit will be replaced. A little research online shows this problem is widespread; consumer websites and other general forums have plenty of people detailing similar experiences with this problem and frustration with how Mitsubishi is handling it. To make matters worse, there is only one way to contact Mitsubishi Motors (aside from the dealership) — it’s the basic customer service USA phone number. I have not talked to anyone there because they simply do not answer. And there are no email addresses available either. I sincerely believe this issue needs to be addressed as a safety recall, as it is obviously a distraction while driving and needs to be taken with more priority. The fact they act like they are volunteering to fix this problem, and at their own leisurely pace, is wrong and grounds for a class action lawsuit. This is not about money — this is about people’s safety, and stopping a company from doing whatever they want without any sort of accountability.
- Electrical system · Unknown or other
So my push to start has to be pushed twice in order to crank the vehicle and when I first got the car about 9 months ago it didn’t do that and about since January the computer system failed twice and it showed a message about the computer system don’t remember exactly what it said and took a 1/2 to a hour to get it to come back one
- Power train
The contact owns a 2020 Mitsubishi Outlander Sport. The contact stated while driving at approximately 40 MPH, the vehicle almost stalled. The contact stated that there was no warning light illuminated. The dealer was contacted to schedule an appointment for a recall repair; however, the contact was…
The contact owns a 2020 Mitsubishi Outlander Sport. The contact stated while driving at approximately 40 MPH, the vehicle almost stalled. The contact stated that there was no warning light illuminated. The dealer was contacted to schedule an appointment for a recall repair; however, the contact was unable to take the vehicle to a dealer to have the vehicle diagnosed. The contact had researched online and related the failure to NHTSA Campaign Number: 22V563000 (Power Train); however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was 72,551.
- Engine
The contact owns a 2020 Mitsubishi Outlander Sport. The contact stated that while driving at an undisclosed speed, the vehicle briefly hesitated before returning to normal functionality. The check engine warning light was illuminated. The vehicle was taken to the dealer, who was unable to determine…
The contact owns a 2020 Mitsubishi Outlander Sport. The contact stated that while driving at an undisclosed speed, the vehicle briefly hesitated before returning to normal functionality. The check engine warning light was illuminated. The vehicle was taken to the dealer, who was unable to determine a cause for the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 45,000.
- Engine · Fuel/propulsion system
The fuel pump is failing causing the car to shut down randomly.
- Engine · Power train
The contact owns a 2020 Mitsubishi Outlander Sport. The contact received notification NHTSA Campaign Number: 22V563000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall…
The contact owns a 2020 Mitsubishi Outlander Sport. The contact received notification NHTSA Campaign Number: 22V563000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was made aware of the issue. The contact stated that while the vehicle was parked, the vehicle failed to start. The check engine warning light was illuminated. The vehicle was towed to the residence. The manufacturer was notified of the failure. The contact stated while waiting for the recall remedy, other electrical and mechanical failure occurred. The failure mileage was unknown.
- Unknown or other
Master light came on and had me sign power of attorney papers and no lawyer or notary was present
- Engine
The timing chain loose up and cause car to not start up
- Electrical system · Service brakes · Vehicle speed control
Dec 1,2023 tried to stop and the brakes was grinding and the milage goes up and down as you are driving and it says routine maintenance required when you put the key in to start the outlander as got it from Todd Judy ford in Charleston WV and according to Mitsubishi toll free number it is not in my…
Dec 1,2023 tried to stop and the brakes was grinding and the milage goes up and down as you are driving and it says routine maintenance required when you put the key in to start the outlander as got it from Todd Judy ford in Charleston WV and according to Mitsubishi toll free number it is not in my name [XXX] or my aunt's name [XXX] and they delivered it on September 15, 2023 and took her name and put it through the wv DMV with my insurance application number and [XXX] don't have a driver's license just a wv I'd and would not go over the paperwork that she was signing and they said they will mail us a copy of the paperwork but we have never gotten it through the mail and classified it as a motorcycle wv DMV title number is [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Engine · Power train
I have 50,000 miles I’m the original owner, bought it new in 2020, I was leaving work, started my car, blue smoke came out my exhaust, when i drove home from work, on inclines, the car sputters & stalls like it’s about to lose power, accompanied by thick blue smoke, and engine noise. I suspect it’s…
I have 50,000 miles I’m the original owner, bought it new in 2020, I was leaving work, started my car, blue smoke came out my exhaust, when i drove home from work, on inclines, the car sputters & stalls like it’s about to lose power, accompanied by thick blue smoke, and engine noise. I suspect it’s the piston rings in the cylinder head or valve seals are bad. My car has been parked for months, dealership wants to charge me a diagnostic fee, i take Uber or Lyft to work mind you i have an open loan on this car that I’m still paying. I think Mitsubishi used poor quality parts, piston rings don’t go bad at 50,000 miles neither does valve seals. PLEASE HELP, IM PAYING FOR A CAR I CANT DRIVE.
- Power train
The contact owns a 2020 Mitsubishi Outlander Sport. The contact stated while driving approximately 40-70 MPH, the vehicle was shaking abnormally and stalled. The check engine warning light illuminated on and off. The vehicle was taken to the dealer where it was diagnosed and determined that the…
The contact owns a 2020 Mitsubishi Outlander Sport. The contact stated while driving approximately 40-70 MPH, the vehicle was shaking abnormally and stalled. The check engine warning light illuminated on and off. The vehicle was taken to the dealer where it was diagnosed and determined that the CVT-ECU software needed to be updated. The vehicle was not repaired. The manufacturer was contacted but no assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 22V563000 (Power Train). The failure mileage was approximately 57,000.
- Engine
The contact owns a 2020 Mitsubishi Outlander Sport. The contact stated while driving 65 MPH, the vehicle deaccelerated unintendedly and the check engine warning light illuminated. The contact pulled into a gas station. The vehicle was towed to the dealer, where it was diagnosed that the spark plug…
The contact owns a 2020 Mitsubishi Outlander Sport. The contact stated while driving 65 MPH, the vehicle deaccelerated unintendedly and the check engine warning light illuminated. The contact pulled into a gas station. The vehicle was towed to the dealer, where it was diagnosed that the spark plug was fractured, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 81,000.
- Electrical system
Radio digitizer touch screen not working - can not pair Bluetooth phone to comply with hands free laws. Unable to access some vehicle settings. Dealer said this is a very common issue - warranty expires at 36,000 miles and repair cost is $3,000.00 !
- Engine
Engine is affected, vehicle is struggling at low speeds when pressing the gas.
- Seat belts
The buckles for the side seats in the rear are So short they're almost hidden inside the seat making it difficult for anyone who is not child sized to find and/or buckle. I do ride share and this is an issue for 90% of my rides.
- Unknown or other
The catalytic converter was stolen. This is a risk the air pollution and the malfunction of other sensors that make cause the car to be unsafe to drive. The part can be easily removed and Mitsubishi refuses to add any safety or security to prevent further theft.
- Seat belts
The rear passenger seat belt is way down in the seat and I have tried everything to get it to pull out more. I don't know what it could be, but it's almost as if the seat belt buckle is too short.
- Electrical system
I'm driving at 40 miles per hour and I turn off the radio and the lights on my board but it's still walking, then I parked to inspect it I turned it off and I wanted to turn it on and I didn't want to. Then I put the key in the glove box where the radio frequency of the ship is programmed or sent…
I'm driving at 40 miles per hour and I turn off the radio and the lights on my board but it's still walking, then I parked to inspect it I turned it off and I wanted to turn it on and I didn't want to. Then I put the key in the glove box where the radio frequency of the ship is programmed or sent and it turned on in a while it gives me a warnin to check the electrical system on my board and this happened to me 3 times a day
- Unknown or other
5/14/2021 Vehicle parked on a hill 45 minutes before it began to roll and flipped over. Car was in park and emergency break was engaged during the time of the incident. This is a hazard and could cause great bodily harm or death. I have children and they could have been in the car at the time of…
5/14/2021 Vehicle parked on a hill 45 minutes before it began to roll and flipped over. Car was in park and emergency break was engaged during the time of the incident. This is a hazard and could cause great bodily harm or death. I have children and they could have been in the car at the time of the malfunction . The vehicle was inspected by a police officer who confirmed the vehicle emergency break malfunctioned releasing the car down the hill. The car would jump when you breaking, but no warning lights were on before the incident
- Air bags
The front passenger airbag cover opened/loose. The car IS not in any accident at all.
- Unknown or other
Driving down the road on cruise control set at 80 miles an hr, the car shut off then tried to restart itself. the dealer in jacksonville florida could not determine what caused this to happen. upon inspection it was determined that all of the exhaust valves were damaged. they are repairing this but cannot determine the cause. This IS a big concern for me.
- Forward collision avoidance › Warnings
When driving the vehicle and a approaching another vehicle, person bicycle or object, the fcm, forward collision mitigation system IS suppose to slow the vehicle down and eventually stop the vehicle and give and audible alert. It does nothing. I took the vehicle to cerritos mitsubishi in california…
When driving the vehicle and a approaching another vehicle, person bicycle or object, the fcm, forward collision mitigation system IS suppose to slow the vehicle down and eventually stop the vehicle and give and audible alert. It does nothing. I took the vehicle to cerritos mitsubishi in california and asked them to fix the problem. They connected the vehicle to their computer for diagnosis and a code came back under system name: fcm/ldw/ahb, and under diagnostic trouble code c1809 (system temporary not available). I was told by the service manager that they needed me to leave the vehicle and they needed to call mitsubishi to find out what that code was for. They call me back that evening and said the vehicle was ready to be picked up and said it was working fine. I went out on a test drive with the head mechanic the fcm was still doing the same thing and he said he could not find a problem with the system. I suspect that they just cleared the code and gave the vehicle back to me. I took the vehicle to puenta hills mitsubishi (where I had purchased the vehicle from) and left it over the weekend. I was told by the service manager that they needed me to leave the vehicle and they needed to call mitsubishi to find out what that code was for, again. They call me back that evening and said the vehicle was ready to be picked up and said they drove it and could not find a problem. the fcm (forward collision mitigation) still does not slow the vehicle down and eventually stop the vehicle or give and audible alert. It does nothing. recall number 18v621000 recall date 09/14/2018 electrical system: software mitsubishi motors north america, inc. (Mmna) IS recalling certain 2018 mitsubishi outlander sport vehicles equipped with a forward collision mitigation (fcm) consequence if the safety systems do not function as intended, it can increase the risk of a crash
- Seat belts
The seat belt on the back passage seat doesn't come out. It like that buckle IS too short, which make it hard to buckle up.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11007472This Technical Service Bulletin instructs dealers how to update the Smartphone Link Display Audio software to resolve several issues.
- 11007471Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications.
- 11006085This Technical Service Bulletin instructs the dealer to update the Smartphone Link Display Audio software to resolve several issues.
- 11003536Service Manual Revision - This Technical Service Bulletin provides corrections to the description of special tools used to install the oil seal within the Automatic Transaxle sections of the applicable Service Manuals.
- 10252691Service Manual Revision - This Technical Service Bulletin instructs dealers to diagnose and test drive vehicles exhibiting a shudder or surge condition possibly caused by poor reaction of the hydraulic pressure circuit.
- 10252683Service Manual Revision - This Technical Service Bulletin instructs dealers to diagnose and test drive vehicles exhibiting a shudder or surge condition possibly caused by poor reaction of the hydraulic pressure circuit.
- 10250860Service Manual Revision - This Technical Service Bulletin provides the procedure for diagnostic trouble code and on-vehicle service for belt & pulley assembly on certain CVT models.
- 10249800This Revised Technical Information Notice provides dealers with the requirements needed to be entered into the Photo Required Condition & Pre-Approval Center (PRC) for a vehicle pulling/drifting and/or with steering wheel off-center concerns.
- 10246268This Technical Service Bulletin supersedes TSB-22-16-001REV ("MIL illumination with DTC P030X and loss of power due to Fail Safe Mode") issued August 2023, to update the Affected Vehicle years and provide VIN cut-off information.
- 10241921This Technical Service Bulletin provides instructions to reprogram the ECU with the countermeasure software when the check engine light illuminates with DTC of P0401/ P0400.
- 10241920This Revised Technical Service Bulletin was sent to dealers directing them upon customer complaint basis and after diagnosis, to replace the ignition coils of all cylinders with countermeasure parts when customers report a MIL illumination and a loss of engine power due to the vehicle being in fail safe mode. Unstable idling due to poor contact of the ignition coil terminal and DTC P030X may create this concern.
- 10240443This is a Dealer Letter sent to dealers informing that Mitsubishi Technical Training has launched the 3rd quarterly technician quiz for 2023.
- 10237515This is a Technical Information Notice requesting dealers to report headlight inoperative issues.
- 10235611This Technical Service Bulletin provides service manual corrections to the CVT maintenance procedure.
- 10235609This Technical Service Bulletin provides instructions and material safety data sheets for removal of rap-film adhesive residue.
- 10235608This Technical Service Bulletin reviews the regulations that require a label showing the reduction in load carrying capacity be affixed to vehicles when the total net weight of accessories is more than 1.5 percent of the vehicle's gross vehicle weight rating (GVWR) or 100 lbs.
- 10235606This is a Dealer Letter sent to dealers informing that Mitsubishi Technical Training has launched the 2nd quarterly technician quiz for 2023.
- 10234004This Technical Service Bulletin instructs dealers to replace the seat adjuster assembly and power seat harness in affected vehicles with improved countermeasure parts.
- 10233997This Technical Service Bulletin contains technical information and troubleshooting for the accessory Remote Engine Start system for affected vehicles.
- 10233994This is a Technical Information Notice informing dealers and parts managers about possible causes after a customer complains that the engine will not start while using the remote start system.
- 10231422This TSB provides corrections and additional information for the Front and Rear Suspension inspection procedures. (Service Manual Revision)
- 10231411This TSB provides the addition of Diagnostic Procedure for CVT Belt Check for vehicles equipped with CVT type F1CJC and W1CJC. (Service Manual Revision)
- 10231408This is a Revised Technical Information Notice advising dealers of the instructions to follow when performing a wheel alignment check and adjustment on an affected vehicle with a customer concern of pulling/drifting and/or steering wheel off-center concerns.
- 10228926This is a Technical Service Bulletin sent to dealers informing them of updates to the Troubleshooting Procedure for the Windshield Wiper in the Exterior portion of the affected Service Manuals.
- 10228925This is a Technical Service Bulletin sent to dealers informing them of updates to the Stoplight Switch Check section, in the Service Brakes portion of the affected Service Manuals.
- 10228921This is a Technical Service Bulletin sent to dealers informing them of the instructions to reprogram the ETACS-ECU with the latest software, correcting an auto power off malfunction for the ignition swtich assembly (ACC) position.
- 10211530This Technical Service Bulletin was sent to dealers to explain the difference between normal dew condensation, which is a natural phenomenon, and water penetration caused by improper sealing or a defective/broken part.
- 10211528This Technical Information Notice was sent to dealers to inform them Audio Manuals are now available electronically on MDL beginning with Model Year 2020. As new Model Year manuals become available, they too will be added.
- 10210192This Technical Service Bulletin was sent to dealers directing them upon customer complaint basis and after diagnosis, to replace the ignition coils of all cylinders with countermeasure parts when customers report a MIL illumination and a loss of engine power due to the vehicle being in fail safe mode. Unstable idling due to poor contact of the ignition coil terminal and DTC P030X may create this concern.
- 10210122This Technical Service Bulletin was sent to dealers informing them a software update is now available for the Smartphone Link Display Audio (SDA) and provides instructions on how to update the SDA in the affected vehicles.
- 10210119This Technical Service Bulletin was sent to dealers directing them upon customer complaint basis and after diagnosis, to replace the ignition coils of all cylinders with countermeasure parts when customers report a MIL illumination and a loss of engine power due to the vehicle being in fail safe mode. Unstable idling due to poor contact of the ignition coil terminal and DTC P030X may create this concern.
- 10208827This Technical Service Bulletin was sent to dealers directing them to diagnose and test drive customer vehicles with F1CJC/W1CJC (CVT-8) transmissions that may exhibit a shudder or surge condition possibly caused by a poor reaction of the hydraulic pressure circuit.
- 10207798This Technical Service Bulletin instructs dealers to apply Nonwoven Fabric Tape between the Seat Back and Urethane Pad when customers report a condition where an abnormal rubbing noise is heard from the Seat Back when a driver and/or passenger is seated in the front seat(s).
- 10203261This Technical Information Notice was sent to dealers informing them of the photo requirement for claims when performing a wheel alignment check and adjustment on an affected vehicle with a customer concern of pulling/drifting and/or steering wheel off-center concerns.
- 10201201This Technical Information Notice was sent to dealers informing them Owner Manuals (OM) are now available electronically beginning with Model Year 2015.
- 10200356This Technical Service Bulletin was sent to all dealers informing them of a software update for the Smartphone Link Display Audio system.
- 10199130This Technical Service Bulletin was sent to dealers informing them a software update is now available for the Smartphone Link Display Audio (SDA) which resolves several issues that may occur in various models equipped with SDA.
- 10199125This Technical Service Bulletin was sent to dealers informing them a shock absorber oil leak may result in replacement of absorbers unnecessarily when trace amounts of oil are noted to have adhered to the shock absorber.
- 10191961This Technical Information Notice provides additional instructions to dealers when replacing the Valve Cover Gasket due to a customer concern of oil leaking.
- 10191960This Technical Service Bulletin was sent to dealers providing instructions for repairs to perform to correct a communication error that may occur between the One-Touch Start System (OSS) and Engine Control Unit (ECU) or the Keyless Operating System (KOS) and Engine Control Unit (ECU).
Every Mitsubishi Outlander Sport model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.