2004 Newmar Mountain Aire
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Newmar › Mountain Aire › 2004
These records cover every 2004 Newmar Mountain Aire. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
11 recalls name the 2004 Newmar Mountain Aire. Newest first.
Newmar Corporation (Newmar) is recalling various 1995-2018 motorhomes. A list of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as…
Risk and remedy
Risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Newmar will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 7, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information or owners may contact Newmar customer service at 1-574-773-7791. Newmar's number for this recall is 17E-062.
Newmar Corporation (Newmar) is recalling certain model year 1997-2005 Dutch Star and Mountain Aire, 1998-1999 London Aire, 2004 Essex and 1997-1998 Kountry Aire motorhomes. The affected vehicles have a steering gear mounting bracket that may crack, causing a loss of steering ability.
Risk and remedy
Risk
A loss of steering increases the risk of a crash.
Remedy
Newmar will notify owners, and Spartan dealers will replace the steering gear mounting brackets, free of charge. The recall began on January 4, 2016. Owners may contact Newmar customer service at 1-800-731-8300 or Spartan customer service at 1-800-543-4277. Newmar's number for this recall is 15V 633.
Newmar IS recalling certain recreational trailers equipped with dimplex electraflame, symphony, or optiflame branded electric fireplaces, stoves, and fireplace inserts. the plug in remote control receiver for the fireplace can overheat.
Risk and remedy
Risk
An overheated receiver could cause a fire.
Remedy
Newmar IS working with dimplex and dimplex will provide owners a free replacement plug-in remote control kit. the safety recall began on april 6, 2011. owners may contact dimplex north america customer service at 1-888-346-7539.
Newmar IS recalling 2,578 motorhomes equipped with axles that include bosch zops or zoht pin slide hydraulic disc brakes. When combined with occasional or seasonal vehicle operation may experience calipers sticking in the applied position. This can result in abnormal heat generation at the wheel end causing brake drag. the driver would normally have…
Risk and remedy
Risk
The driver would normally detect the brake drag but if undetected the temperature increase at the wheel end can eventually lead to soft pedal conditions due to brake fluid boil, and possible extended stopping distance increasing the risk of a crash.
Remedy
Dealers will inspect and replace the necessary components free of charge. workhorse IS handling the remedy and owner notification for this campaign please see 09v-110. owners may contact workhorse at 1-877-246-7731.
Newmar IS recalling 772 my 2004-2005 american star, kountry aire, mountain aire, my 2003-2006 kountry star, my 2007 x-aire fifth wheel trailers; my 2007 bay star, my 2004-2007 kountry star, my 2004-2006 mountain aire, my 2003-2005 scottsdale class a motor homes; and my 2004-2006 dutch star, my 2003-2006 kountry star, my 2004-2006 mountain aire diesel pusher…
Risk and remedy
Risk
If this solution IS exposed to an ignition source under certain specific circumstances, it can result in a vehicle fire.
Remedy
Newmar IS working with dometic to repair these refrigerators (please see 08e032). dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. dometic has retained stericycle inc. To manage this campaign. stericycle will assist the owner in locating dealerships or service centers and will provide assistance with scheduling of appointments. owners may contact dometic/stericycle at 1-888-446-5157 or newmar at 1-574-773-7791.
Certain motor home chassis built on freightliner vcl or XC chassis and equipped with zf model 8018 steering gears, these gears may have been assembled with the incorrect recirculating ball spacer. this could potentially allow the recirculating balls to escape from the recirculating ball circuit resulting in a loss of steering.
Risk and remedy
Risk
The operator may notice higher required steering wheel inputs, or the need for more steering wheel adjustments while driving in a straight line in combination with metallic cracking noises prior to a loss of steering. loss of steering could result in a vehicle crash.
Remedy
Freightliner IS conducting this recall (please see 07v-343) and will replace the steering gear free of charge. owners may contact freightliner at 1-800-547-0712 or newmar at 574-773-7791.
On certain motor homes equipped with ametek ngi gauges, the air gauges are not properly calibrated and the low air warning indicator may be activated when actual air reservoir pressure readings are below the federal motor vehicle safety standard required range of 60 to 65psi.
Risk and remedy
Risk
This may cause the parking brake to engage without warning, thus throwing the passenger forward, creating the potential for injury to occupants.
Remedy
Spartan IS conducting the owner notification and remedy for this campaign. dealers will install a harness jumper cable to each air sender. owners may contact spartan at 800-543-4277 or newmar at 574-773-7719.
On certain class a motor homes equipped with vehicle systems' aqua-hot and hydro-hot water heaters, which are equipped with webasto burner tubes, the burner tubes do not meet specifications and could fail prematurely.
Risk and remedy
Risk
Should the burner tube fail, the coolant heater could overheat, possibly resulting in a fire.
Remedy
Vehicle systems IS conducting the owner notification and remedy for this campaign. owners may contact vehicle systems at 1-800-685-4298 or newmar at 574-773-7719.
Certain class a motor homes built on workhorse chassis fail to comply with the requirements of federal motor vehicle safety standard (fmvss) no. 101, "controls and display" and standard no. 105 "hydraulic and electric brake systems." models with actia instrument cluster, the incorrect software programmed into the cluster such that certain warnings are not…
Risk and remedy
Risk
Incorrect software may not have the ability to illuminate warning lamps indicating brake system failures. the standards require driver warning when brake failure codes are set.
Remedy
Workhorse IS conducting the owner notification and remedy for this campaign. owners may contact workhorse at 1-877-294-6773 or newmar at 574-773-7719.
Certain seat belt buckles on some motor homes fail to conform to the load requirement of federal motor vehicle safety standard no. 209, "seat belt assemblies."
Risk and remedy
Risk
The seat belt buckle may unlatch in the event of a vehicle crash, possibly resulting in personal injury to the seat occupant.
Remedy
Amsafe will notify customers and replace the buckles. the recall began may 28, 2004. owners should contact amsafe at 1-574-266-8330 or newmar at 1-574-773-7791.
On certain motorhomes equipped with tuthill independent front suspensions, the defect IS insufficient tightening torque of the steering knuckle carrier bolt that may result in separation of the steering knuckle from one of the control arms.
Risk and remedy
Risk
Should the steering knuckle carrier separate from the control arm, the operator could loose control of the vehicle, possibly resulting in a crash.
Remedy
Tuthill will notify its customers and provide a retrofit kit p/n k704627 free of charge. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact tuthill transport technologies at 800-225-7824 (ext. #390), spartan at 517-543-6400, or newmar at 574-773-7791.
Owner complaints
7 complaints
What owners report most
Latest complaints
- Unknown or other
In the spring of 2016, we had taken a trip from home to lake wright-patman about 80 miles away. upon arriving at our camping space, we noticed the top of the windshields were bulging out from the roof. we covered the roof and top of the windshields with a tarp to prevent rain from coming into the…
In the spring of 2016, we had taken a trip from home to lake wright-patman about 80 miles away. upon arriving at our camping space, we noticed the top of the windshields were bulging out from the roof. we covered the roof and top of the windshields with a tarp to prevent rain from coming into the bus. we contacted newmar's customer support via email and telephone to determine what could be done to repair the windshields. we contacted pace glass in texarkana, tx to make the repairs using schematics provided to us by newmar. in removing the windshields to repair the rubber gasket at the roof, one windshield was broken. both the replacement windshield and rubber gasket were purchased from newmar. we drove home without any further problems. on april 15, 2017 we made the same trip to lake wright-patman and returned on april 30, 2017. we stopped in north shreveport on the way home to get some dinner and discovered the windshields were both bulging out again as before. the bus had only been driven about 200 miles since the windshields had been replaced and repaired. the bus IS stored in a garage out of the weather when not in use. serious damage and injury to us or others may have resulted if the windshields had fallen all of the way out whir the bus was in motion.
- Service brakes, hydraulic
TL* the contact owns a 2004 newmar mountain aire on a W22 workhorse chassis. the contact stated while driving 60 mph the ABS light came on and the brakes began to malfunction causing the vehicle to have shorter stopping distance. the contact called the manufacturer regarding the brakes and they…
TL* the contact owns a 2004 newmar mountain aire on a W22 workhorse chassis. the contact stated while driving 60 mph the ABS light came on and the brakes began to malfunction causing the vehicle to have shorter stopping distance. the contact called the manufacturer regarding the brakes and they informed the contact to take the vehicle to a local dealer. the dealer replaced the brakes, calipers, and rotors under the service brakes, hydraulic recall ( 09v217000). after the dealer repaired the vehicle the ABS light came on. the contact took the vehicle back to the dealer to have the vehicle diagnose. the dealer inform the contact the ABS sensor malfunctioned and needs to be replaced. The dealer replaced the ABS sensors but was unaware that the repair was not apart of the recall. The contact stated the ABS sensor should be apart of the service brakes, hydraulic recall since the ABS sensor IS apart of the braking system. the failure mileage was 20,242.
- Service brakes, hydraulic › Foundation components › Disc › Rotor
TL* the contact owns a 2004 newmar mountain aire rv. The contact had taken the vehicle to an authorized dealer for a routine maintenance. The technician observed during the inspection that all four rotors exhibited cracks. The rotors were replaced. The brakes locked up causing the vehicle to smoke…
TL* the contact owns a 2004 newmar mountain aire rv. The contact had taken the vehicle to an authorized dealer for a routine maintenance. The technician observed during the inspection that all four rotors exhibited cracks. The rotors were replaced. The brakes locked up causing the vehicle to smoke which remained stationary so that it could cool down. The failure occurred six months after the vehicle was repaired. The manufacturer was notified and recommended that force be applied to the brakes with a screwdriver. Additionally, photographs of the defective rotors were sent to the manufacturer. The vehicle was taken to an authorized dealer on a second occasion. The technician was unable to determine the cause of failure, and the excessively heated front brakes were replaced. The manufacturer reimbursed the contact for the second repair. The failure mileage was 20,000. The current mileage was 43,000.
- Service brakes, hydraulic › Foundation components
Tl*the contact owns a 2004 newmar mountain aire rv. the contact took the vehicle to a dealer for routine inspection and was informed that the brake rotors, calipers, and hubs failed abnormally and needed to be replaced. a representative stated that the vehicle's production year was excluded from…
Tl*the contact owns a 2004 newmar mountain aire rv. the contact took the vehicle to a dealer for routine inspection and was informed that the brake rotors, calipers, and hubs failed abnormally and needed to be replaced. a representative stated that the vehicle's production year was excluded from the recall; therefore, they would not assume any responsibility. as of march 11, 2009, the vehicle has not been repaired. the failure mileage was 29862. updated 3/25/09 *cn all 4 rotors had heat cracks and the front clear hub indicators were white caused by heat. The brakes were not releasing as designed. Updated 03/26/09. *Jb
- Service brakes, hydraulic
Motorhome in for front end alignment at 39K miles and found all four of my brake rotor had severe cracks, some completely through the rotor. All brake components on all wheels required replacement, rotors, calipers, pads etc. *tr
- Service brakes, hydraulic › Power assist › Hydraulic
Failure of workhorse custom chassis hydro max (redundant brake system) due to blown brake light fuse. The power assist for the braking system IS run off the power steering pump and should you lose the serpentine belt or the engine shuts down there IS a redundant electric motor to provide power assist tot the brakes. But, should you lose both you have no brakes per si on a 26,000 motor home. *tr
- Service brakes, hydraulic › Foundation components › Disc › Rotor
Tl*the contact owns a 2004 newmar mountain aire, model number 3778. when the contact took her vehicle in for scheduled maintenance, the dealer stated that all four rotors were cracked on the outside. the dealer stated that the failures were caused by heat. the technician stated that they have…
Tl*the contact owns a 2004 newmar mountain aire, model number 3778. when the contact took her vehicle in for scheduled maintenance, the dealer stated that all four rotors were cracked on the outside. the dealer stated that the failures were caused by heat. the technician stated that they have never seen rotor failure of this magnitude and could be due to a manufacturer design flaw. the manufacturer stated that the failure could have been caused from her husband's driving. the contact stated that was impossible because there would have been more damage to the components. the engine size was unknown. the current mileage was 32,600 and failure mileage was 31,703. the consumer provided photos of the defect. Updated 09/18/07 *tr
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10121941If the coach's HWH leveling system has intermittent issues when operating, check for corrosion or loose mounting bolts. Torque the mounting bolts (if needed) to 30 ft. pounds. A ground cable may also be installed to improve the overall grounding of the HWH pump assembly.
- 10089244Newmar corporation has decided that a defect relating to motor vehicle safety exists in specific motor homes built on spartan chassis. This recall IS the result of information provided to newmar by spartan motors. Nhtsa # 15V 829 tc # 2015-587 the steering gear mounting bracket may crack and break, resulting in a loss of steering control, increasing the risk of a crash causing injury and/or damage to property.
- 10052165Newmar corp.: on some manufactured chassis, the ratio valve control port diaphragms, air IS escaping and there may exist a potential defect. Models 2004-2012 king aire, mountain aire, essex.
- 10034235Newmar corp.: failed amsafe seat belts being returned to newmar for warranty coverage. Please note that when changing out warranty amsafe seat belts, both harness strap with clip and buckle portion will need to be returned. All motorized models and all model years are included.
- 10025862Newmar corporation: all motorized rv. A thermal limit switch IS added to certain 1200 lr, 1200 lrim, and 1201 lrim refrigerators to prevent possible excess or overheating conditions in the heater area of the cooling unit to exceed a certain level.
- 10025861Newmar corporation: all motorized equipped with norcold refer. Change cooling unit heating element vendors; there IS a new style electric heating element that must be used in certain new cooling units.
- 10015147Poor refrigerator performance on certain units with dometic refrigerator. Performance decreased by poor air flow across refer cooling unit because of restricted air movement by roof mounted vent. Norcold vent cover was installed on some models with dometic refrigerators. Norcold vent does not allow for sufficient air movement to allow adequate ventilation of the cooling unit on the back of the refrigerator. Newmar. 2004-2006 models.
Every Newmar Mountain Aire model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.