2014 Peterbilt 320
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Peterbilt › 320 › 2014
These records cover every 2014 Peterbilt 320. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
6 recalls name the 2014 Peterbilt 320. Newest first.
PACCAR Incorporated (PACCAR) is recalling certain 1990-2020 Peterbilt 320 and 520 vehicles built with specific amber rear turn signals. The turn signals may also light up with the stop/tail lights when the brakes are applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps…
Risk and remedy
Risk
Rear Turn signals that illuminate at the same time as the brake lights may create confusion and impair the effectiveness of the brake lights, increasing the risk of a crash.
Remedy
PACCAR will notify owners, and for trucks with rear amber lights, dealers will add a jumper harness between the chassis electrical harness and amber tail lights, free of charge. The recall began August 1, 2019. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall is 19PBC.
PACCAR Incorporated (PACCAR) is recalling certain model year 2010-2016 Kenworth T440, T800, and W900 trucks manufactured August 31, 2009, to April 20, 2015, and 2008-2015 Peterbilt 320, 337, 348, 365, 382, and 384 trucks manufactured July 27, 2007, to April 28, 2015, and equipped with certain Cummins Westport ISL G engines. Excessive engine crankcase…
Risk and remedy
Risk
If engine oil comes into contact with a hot surface, there is an increased risk of a fire.
Remedy
Cummins will notify owners on behalf of PACCAR, and Cummins service centers will administer the repairs which include securing the ends of the 90-degree elbow and reprogramming the electronic control module (ECM) with software that can adjust the engine output under misfire conditions to limit crankcase pressures. These repairs will be performed free of charge. The recall began on June 12, 2015. Owners may contact Kenworth customer service at 1-425-828-5000, Peterbilt customer service at 1-940-591-4000 or Cummins Inc. at 1-800-343-7357. PACCAR's number for this recall is 15KWH and 515-G.
PACCAR Incorporated (PACCAR) is recalling certain model year 2009-2015 Peterbilt 320, 365, 367, 388, and 389 trucks manufactured July 21, 2008, to February 28, 2014. The front axle tie rod end clamp bolts may be improperly torqued.
Risk and remedy
Risk
Undertorqued tie rod end clamp bolts are susceptible to corrosion, which may cause loose bolts to separate resulting in a loss of vehicle control and an increased risk of a crash.
Remedy
PACCAR will notify owners, and dealers will replace the front axle tie rod assembly on any vehicle where the factory installed assembly has not been previously replaced, free of charge. Owners were mailed interim notices on May 11, 2015. The recall began on April 4, 2016. Owners may contact Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 215-C.
PACCAR Inc. (PACCAR) is recalling certain model year 2013-2015 Kenworth K300 and Peterbilt 210, 220, and 320 chassis manufactured March 14, 2012 to July 14, 2014. The affected vehicles may have loose fitting electrical connectors on the power distribution module which may cause the engine to shut off.
Risk and remedy
Risk
An unexpected engine shut down increases the risk of a crash.
Remedy
PACCAR will notify owners, and dealers will install nylon tie straps to hold the connectors in place until the permanent remedy, a connection position device, becomes available. Both remedies will be provided free of charge. The recall began January 29, 2015. For more information, Peterbilt owners may call 1-940-591-4220 and Kenworth owners may call 1-425-828-5000. PACCAR's number for this recall is 14KWH (Kenworth), and 714-G (Peterbilt).
PACCAR Inc, is recalling certain model year 2014-2015 Kenworth T440, T660, T800, and W900 tractor trailers manufactured January 23, 2013, through February 4, 2014, and certain model year 2014-2015 Peterbilt 320, 365, 382, 384 tractor trailers manufactured January 21, 2013, through February 5, 2014, and equipped with certain Cummins Westport Model ISL G and…
Risk and remedy
Risk
The improper operation of the sensor could induce elevated exhaust temperatures or flames from the exhaust pipe, increasing the risk of a vehicle fire or burn injury to a person near the exhaust pipe.
Remedy
PACCAR will notify owners, and authorized Cummins service facilities will upload a new ECM calibration, free of charge. The recall began on April 12, 2014. Customers may contact PACCAR at 1-425-468-7400. Paccar's recall numbers associated with this campaign are 14KWG (Kenworth), and 214-C (Peterbilt).
PACCAR Incorporated (PACCAR) is recalling certain model year 2014 Kenworth T660, T680, T700,T800, T880, W900, T440, T470, T370, T270, T170, C500, and C550 chassis manufactured between August 7, 2013, and October 31, 2013, and Peterbilt 320, 325, 330, 337, 348, 365, 367, 382, 384, 386, 388, 389, and 587 chassis manufactured between August 7, 2013, and…
Risk and remedy
Risk
If the latch plate remains partially engaged after the button is pressed, egress from the vehicle could be hindered which would increase the risk of injury in the event of an emergency.
Remedy
PACCAR will notify owners, and dealers will inspect and replace the seat belt buckles, as necessary, free of charge. The recall began on March 31, 2014. Owners may contact PACCAR at 1-425-468-7400. Kenworth's number for this campaign is 14KWC. Peterbilt's number for this campaign is 114-B.
Owner complaints
1 complaints
What owners report most
Latest complaints
- Steering · Suspension
These are government owned refuse vehicles. The front suspension bounces so violently that the vehicle IS difficult to maintain control. This occurs on roads where there seems to be no abnormality and at any rate of speed. The government entity has remained unwilling or unable to resolve this with the manufacturer.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010926Info Only Unnecessary starter replacements can result from customer complaints regarding engine starting issues. A new Starter Troubleshooting Guide has been created to provide a comprehensive list of starting system checks, which should reduce unnecessary starter replacements and associated warranty claims. Engine starting system warranty claims now require a completed Starter Checklist, a Battery Pack Midtronics Report, and a Cable Drop Midtronics Report. Claims filed without these documents may be denied.
- 10219235The service information for Bendix Air Dryer maintenance is being updated to include new procedures.
- 10198760An engine software update is required to resolve OBD system readiness, DEF doser diagnostics, and otherOBD system software related issues.
- 10188550Information Only Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
- 10177021Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplete information.
- 10177019Fix as Fail: For all conventional models, except 387/587, equipped with Side-of-Cab (SOC) exhaust and built from 03/6/2006 to 1/20/2020, the clamps that secure the SOC exhaust stacks may not be tightened properly. This may allow the exhaust stack to rotate and contact the cab or sleeper.
- 10176033Information only: Hendrickson Softek front axle maintenance intervals and requirements.
- 10173212Information Only Vehicles may have the connector seals on the wheel speed sensor incorrectly installed, which may lead to water intrusion and corrosion in some vehicles.
- 10173205Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage.
- 10172036Information Only: Vehicles may have the connector seal on the wheel speed sensor incorrectly installed, which may lead to sensor corrosion.
- 10169787Information Only - Vehicles built with NAMUX software from 2013 to present may experience accuracy issues with the tachometer. The issue can be temporarily resolved using any one of the included procedures.
- 10169784Fix as Fail: Peterbilt has initiated an improvement to the Model 320/520 power window module. A vapor barrier will be installed over the module to prevent moisture.
- 10168707Information only: Some model 320 and 520 vehicles built before 3/11/2019 may experience loss or loosening of doghouse insulation. Reference the procedure in the attachment section to properly remove and replace the insulation.
- 10168703Information Only: This bulletin provides guidance for repairing an air-conditioning system after internal failure of the A/C compressor.
- 10165583Information Only This bulletin provides information about the California Air Resources Board (CARB) Periodic Smoke Inspection Program (PSIP) and Heavy Duty Vehicle Inspection Program (HDVIP).
- 10164375Fix-As-Fail: Two separate causes have been identified as root cause of intermittent low coolant indicator illumination.
- 10163418Safety Recall: Vehicles fail to confirm with FMVSS/CMVSS No 108 Table 1-a requirements which requires 2 red stop lamps. Vehicles were equipped with additional amber stop lamps which may illuminate when the brake is applied, and may confuse other drivers. Resolution is to remove the amber stop lamps and associated wiring.
- 10162392Information Only - Quick Reference Guide for Electric harness damage repairs.
- 10161169Fix as Fail: Vehicles built with NAMUX software part number P30-1032-xxx and not updated require an ESA update.
- 10159674Information Only: Proper instructions for closure of power distribution box cover to prevent corrosion.
- 10154733Information: Bendix ACOM Software version 6.16.5.0 for diagnostics may introduce an unrecoverable error. Notice to dealers to replace this version with older software version until Bendix introduces new version.
- 10143649Information - Recommended Practices for Updating ESA Software
- 10128643Fix-As-Fail ? There is an updated plug to fix leaking steer axle hubcaps.
- 10118723Fix-As-Fail: Repair for horizontal exhaust diffuser configurations with broken brackets or cracked diffuser.
- 10056314Peterbilt: see document search button for owner letter. Certain trucks, at time of assembly, may not have a properly seated upper reverse idler feed tube (oil supply line), resulting in bearings having reduced oil pressure.
- 10056025Peterbilt: the malfunction indicator lamp (mil) illuminates due to an engine control unit (ecu) software issue, rear nox sensor, operating correctly.
- 10054792Cummins: the relays and fuses of aftertreatment systems, in wiring harness, IS potentially not adequately secured via original equipment manufacture (oem) and have wire rubbing points, relay damage or rub points.
- 10054771Peterbilt: an active fault code 3911, ammonia sensor communication, may be displayed and a repair strategy IS being provided. Model 320.
Every Peterbilt 320 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.