2003 Pontiac Vibe
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2003 Pontiac Vibe. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
8 recalls name the 2003 Pontiac Vibe. Newest first.
General Motors LLC (GM) is recalling certain 2003-2004 Pontiac Vibe vehicles equipped with a front passenger air bag assembly replaced under a prior recall. The replacement air bag may not unfold as designed during inflation in high temperature conditions, possibly resulting in the air bag not inflating properly.
Risk and remedy
Risk
An air bag that does not inflate properly increases the risk of injury in the event of a crash.
Remedy
GM will notify owners, and dealers will inspect and replace the passenger air bag module, as necessary, free of charge. The recall began February 19, 2020. Owners may contact Pontiac customer service at 1-800-762-2737. GM's number for this recall is N192278940.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2002-2005 Lexus SC and Toyota Sequoia, 2003-2005 Toyota Corolla and Tundra, and 2003-2007 Pontiac Vibe vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Toyota will notify the Toyota and Lexus owners. General Motors will notify the Pontiac Vibe owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator with an alternate inflator, or replace the air bag assembly that includes an alternate inflator, free of charge. The recall began January 23, 2019. Owners may contact Toyota customer service at 1-888-270-9371, Lexus customer service at 1-800-255-3987 or Pontiac customer service at 1-800-762-2737. Toyota's numbers for these recalls are J0A (Zone A Toyota), J0B (Zone B Toyota), J0C (Zone C Toyota), JLI (Zone A Lexus), JLJ (Zone B Lexus), and JLK (Zone C Lexus). Note: This recall includes vehicles that have had their air bag previously replaced under an earlier air bag campaign.
Toyota Motor Engineering & Manufacturing (Toyota) notified the agency on May 13, 2015 that they are recalling certain model year 2004 Sequoia vehicles manufactured August 18, 2003, to August 19, 2004, and 2003-2004 Tundra vehicles manufactured March 18, 2003, to August 25, 2004. On June 16, 2015, Toyota expanded the recall to include an additional…
Risk and remedy
Risk
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
2003-2004 Corolla and Corolla Matrix vehicles that are recalled under both 15V-043 and 15V-285 are under a Do Not Drive advisory. Owners of these vehicles are advised not to drive their vehicles until the recall remedy has been completed. Toyota will notify their owners. Pontiac Vibe owners will be notified by GM. Dealers will replace the front passenger air bag. The recall began on July 13, 2015. Toyota owners may contact Toyota customer service at 1-800-331-4331. Pontiac owners may call 1-800-762-2737. NOTE: This recall supersedes recall 14V-312 in its entirety.
Toyota Motor Engineering & Manufacturing (Toyota) notified the agency on May 13, 2015, that they are recalling 2005-2007 Lexus SC, Toyota Corolla, Corolla Matrix, Sequoia, and Pontiac Vibe, and 2005-2006 Toyota Tundra vehicles that were originally sold, or ever registered, in Florida, along the Gulf Coast, Puerto Rico, Hawaii, the U.S. Virgin Islands, Guam…
Risk and remedy
Risk
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
2003-2004 Corolla and Corolla Matrix vehicles that are recalled under both 15V-043 and 15V-286 are under a Do Not Drive advisory. Owners of these vehicles are advised not to drive their vehicles until the recall remedy has been completed. Toyota will notify their owners. Pontiac Vibe owners will be notified by GM. Dealers will replace the passenger side front air bag, free of charge. Owners may contact Toyota customer service at 1-800-331-4331. Toyota began the recall on July 13, 2015. Pontiac Vibe owners may contact GM at 1-800-762-2737. GM began the recall on June 29, 2015. NOTE: This recacll supersedes recall 14V-655 in its entirety. For vehicles located in the U.S. states not listed above, please see Toyota recall 15V-285 which covers all other U.S. states.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2003-2004 Toyota Corolla vehicles manufactured December 28, 2001, to May 2, 2004, 2003-2004 Toyota Corolla Matrix vehicles manufactured January 6, 2002, to April 29, 2004, 2003-2004 Avalon vehicles manufactured June 5, 2002, to December 20, 2004, and 2003-2004 Pontiac Vibe…
Risk and remedy
Risk
Inadvertent deployment of the air bags or the seat belt pretensioners increases the risk of an injury or crash.
Remedy
Toyota will notify their owners. Pontiac Vibe owners will be notified by GM. Dealers will replace the air bag control module, free of charge. The recall began on August 24, 2015. Toyota owners may contact Toyota customer service at 1-800-331-4331. GM issued an interim notification to owners on March 27, 2015. The recall began on August 24, 2015. Pontiac owners may call 1-800-620-7668. Note: This recall supersedes recalls 13V-029 and 14V-147. Vehicles that had a noise filter installed as the remedy for one of those campaigns need to have the air bag control module replaced under this campaign.
Toyota is recalling certain model year 2003-2004 Corolla and Corolla Matrix vehicles and 2003-2004 Pontiac Vibe vehicles. The supplemental restraint system (SRS) circuits are susceptible to internal shorting. The electrical short may create an abnormal current flow and increased heat which can damage the circuits. This could result in an inadvertent…
Risk and remedy
Risk
Inadvertent deployment of the airbags or the seat belt pretensioners may increase the risk of injury and the possibility of a vehicle crash.
Remedy
Toyota will re-notify their owners who have already had their vehicles repaired with a noise filter, but did not receive a new airbag control module, and General Motors will re-notify theirs. Dealers previously installed a supplemental harness containing an electrical filter between the airbag control module and its wire harness, free of charge. Dealers will replace the airbag control module, free of charge. The recall began on March 13, 2013. The manufacturer has not yet provided a schedule for second notices. For more information, Toyota owners may call 1-800-331-4331 and Pontiac owners may call 1-800-620-7668.
Toyota IS recalling 662,178 my 2003-2004 corolla, corolla matrix and pontiac vibe vehicles equipped with power windows. the driver and front passenger door glass bolts may loosen and come off, causing the door glass to separate from the window regulator. due to the components becoming loose and possibly rattling, an abnormal noise may be heard from the…
Risk and remedy
Risk
The door glass may separate from the window regulator, bind and shatter during operation of the power windows, causing driver distraction and/or injury.
Remedy
Dealers will replace the driver and front passenger door glass bolts with newly designed bolts free of charge. the recall began on april 16, 2008 to toyota owners. the recall began on may 21, 2008, for pontiac owners. owners may contact toyota at 1-888-270-9371 or pontiac at 1-800-620-7668.
On certain two-wheel drive (2WD) passenger vehicles, it IS possible for the bolts that join the rear brake and hub assembly to the rear axle carrier to be loose due to insufficient tightening during the assembly process.
Risk and remedy
Risk
If the vehicle IS operated in this condition, one or more of the four bolts could come loose, causing an abnormal noise from the rear axle area. in the event that all four bolts loosen completely, separation of the rear brake and hub assembly from the rear axle carrier could occur, which could lead to a loss of vehicle control.
Remedy
Dealers will properly tighten the bolts. owner notification began march 12, 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact pontiac at 1-800-762-2737.
Owner complaints
298 complaints27 involved a crash35 injuries
What owners report most
Latest complaints
- Unknown or other
Vehicle wright capacity on manufacturing sticker lists total capacity weight as 8601 pounds or 390KG. Converting 390kg to pounds is 860 pounds.
- Air bags
The 2003-2004 Pontiac Vibe was manufactured by Toyota and is for all intent and purposes is a 2003 Toyota Matrix. The 2003-04 Pontiac Vibe should be included in the "Do not drive" advisory issued by Toyota 20 Jan 30th 2024. Only the body is different than the Toyota Matrix and everything internal…
The 2003-2004 Pontiac Vibe was manufactured by Toyota and is for all intent and purposes is a 2003 Toyota Matrix. The 2003-04 Pontiac Vibe should be included in the "Do not drive" advisory issued by Toyota 20 Jan 30th 2024. Only the body is different than the Toyota Matrix and everything internal is the same. Please do not let this model fall through the cracks. January 30, 2024, Toyota issued a "do not drive" advisory for certain 2003–2005 car models due to concerns about their Takata airbags: 2003–2004 Corolla 2003–2004 Corolla Matrix 2004–2005 RAV4 The company says the Corolla and Matrix models are under a separate recall because their airbags can be deployed without a crash. The Takata air bag inflators are at risk of exploding and hurling shrapnel. Customers can check if their Toyota has a recall at www.toyota.com/recall or by contacting the Toyota Customer Experience Center at 1-800-331-4331.
- Seat belts
Buckle came unlatched and latch will not lock at all driver and passenger
- Structure › Body
The secondary safety hood latch failed causing the hood to fly up and shatter the windshield while also obstructing visibility on the road. The complete obstruction of the windshield presented a dangerous situation putting myself and others at risk of death of severe injury. In addition this…
The secondary safety hood latch failed causing the hood to fly up and shatter the windshield while also obstructing visibility on the road. The complete obstruction of the windshield presented a dangerous situation putting myself and others at risk of death of severe injury. In addition this caused glass shards to enter the driver/passenger compartment if the vehical further presenting risk to the occupants. The secondary hood latch mechanism appears to be extremely rusted and stuck in the "open" position. I am aware the NHTSA has issued a recall for a similar defect in the past (Nissan affecting 1.9 million vehicles).
- Air bags
I have a2003 pontiac vibe which had atakata recall. In january 2020, I took the car to a gm dealer called"quality buick GMC of englewood" located at"406 grand ave englewood nj 07631 us" to do the recall repair. Since the day of the repair the lid on top left side of the dashboard had poppedup and…
I have a2003 pontiac vibe which had atakata recall. In january 2020, I took the car to a gm dealer called"quality buick GMC of englewood" located at"406 grand ave englewood nj 07631 us" to do the recall repair. Since the day of the repair the lid on top left side of the dashboard had poppedup and did not close fully. That IS where the passenger's airbag in the upper left of the dashboard IS located.i thought this was just a cosmetic issue that could be ignored. The car startedmaking intermittentnoises similar to a clock sound shortly thereafter. I have rarely driven the car due to the pandemic since the repair was done. But recently the noise has become steady. I had my mechanic who specializes in toyota cars check the car in april 2021. My mechanic happens to be familiar with the takata airbag issue. He says that the airbag repair done on the car in 2020 IS the root cause of the noise. That IS to say my car was messed up as a result of this so called recall repair. The manufacturer now refuses to check the car to determine whether or not the recall repair has been done correctly.
- Exterior lighting
Dash lights go out then come back on after a period of time
- Electrical system
Blower motor not closing or opening all the way makes noise goes away when recirculation IS engauged comes right back when turned off
- Structure › Body · Unknown or other
Drivers side window pops when going down air recirculation lower motor not operating properly does this all the time itseems like the window IS going to shatter
- Unknown or other
Reference gm recall no. 07273: window regulator bolts: recall repair done in 2008, recall work failed in 2016 and $311 was spent on window regulator assembly and labor. 2019/2020 the regulator IS failing again. window IS rattling, slow to move up and down, including loud scraping noises. this happens in all modes of movement and non-movement.
- Seat belts
Buckle came unlatched and latch will not lock at all
- Air bags
Takata recall two times tried to get this recall fixed for air bags, as my precious daughter drives this car. Been screwed around from the dealership. Wasted so much time on the phone and taking the vehicle in to the dealer. Both times they were unable to fix the recall saying they didn't have the…
Takata recall two times tried to get this recall fixed for air bags, as my precious daughter drives this car. Been screwed around from the dealership. Wasted so much time on the phone and taking the vehicle in to the dealer. Both times they were unable to fix the recall saying they didn't have the right part. I believe this recall IS a fake and gm IS going through the motions only to appease the nhtsa, the reality IS vehicles are not being fixed as promised! So disappointed.
- Air bags
TL* the contact owns a 2003 pontiac vibe. The contact stated that the air bag warning indicator illuminated after being repaired per nhtsa campaign number: 18v883000 (air bags). Garber buick (5925 state st, saginaw, mi 48603, (989) 497-4444) performed the recall repair. The vehicle was taken back…
TL* the contact owns a 2003 pontiac vibe. The contact stated that the air bag warning indicator illuminated after being repaired per nhtsa campaign number: 18v883000 (air bags). Garber buick (5925 state st, saginaw, mi 48603, (989) 497-4444) performed the recall repair. The vehicle was taken back to the same dealer where it was determined that the replacement part was defective. The vehicle was repaired. Twenty days later, the air bag indicator illuminated again. The vehicle was taken back to the same dealer a third time where it was determined that the supplemental inflatable restraint (sir) steering wheel module coil needed to be replaced, which was not related to the recall. The vehicle was not repaired due to the repair fees. The manufacturer was not notified of the failure. The approximate failure mileage was 156,908.
- Air bags
TL* takata recall. The contact owns a 2003 pontiac vibe. The contact received notification of nhtsa campaign number: 18v883000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. Holiday…
TL* takata recall. The contact owns a 2003 pontiac vibe. The contact received notification of nhtsa campaign number: 18v883000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. Holiday automotive (321 n rolling meadows dr, fond du lac, wi 54937) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
Takata recall I took my vehicle in for a takata recall. after the work was done, my srs light came on. when I went to the dealer, they said it had nothing to do with the work they did. they didn't look at the car, they didn't diagnose the problem, they just said it wasn't their fault, but I…
Takata recall I took my vehicle in for a takata recall. after the work was done, my srs light came on. when I went to the dealer, they said it had nothing to do with the work they did. they didn't look at the car, they didn't diagnose the problem, they just said it wasn't their fault, but I could pay to have them hook up their computer to diagnose the code. I diagnosed the code myself and it IS for an "airbag stage 2- open circuit." I find it hard to believe that the dealer (an authorized gm dealer - bill pierre chevrolet in seattle) worked on my airbag system and their work has nothing to do with this airbag system fault that popped up after the work was performed. they didn't diagnose the code, they didn't look at the car, they just dismissed my complaint, and told me to pay to have it repaired or even looked at.
- Air bags
TL* the contact owns a 2003 pontiac vibe. While operating the vehicle, the air bag sensor remained illuminated. The cause of the failure was not determined. Walser buick (2775 long lake rd, roseville, mn) and the manufacturer were notified of the failure. The failure mileage was 150,000.
- Visibility/wiper
TL* the contact owns a 2003 pontiac vibe. While attempting to lower the front driver's side power window, it sounded like grinding glass. The same noise occurring when raising the window back up. The contact had the window switch disconnected by an independent mechanic. The vehicle was not taken to…
TL* the contact owns a 2003 pontiac vibe. While attempting to lower the front driver's side power window, it sounded like grinding glass. The same noise occurring when raising the window back up. The contact had the window switch disconnected by an independent mechanic. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was notified of the failure and provided case number: 9-5058739349. The vehicle was not repaired. The approximate failure mileage was 208,000.
- Air bags
Takata recall received recall notification for air bag being faulty; however have not received any notification when or where to have it replaced or any monetary compensation, car rental and all that IS listed on the class action filed?
- Electrical system
I recently found out from other pontiac vibe and toyota matrix owners that the odometer stops recording at 299,999 miles...this was a factory goof and quite a few people have tried to get with their manufacturer about it and said that it was the owners responsibility to have the problem…
I recently found out from other pontiac vibe and toyota matrix owners that the odometer stops recording at 299,999 miles...this was a factory goof and quite a few people have tried to get with their manufacturer about it and said that it was the owners responsibility to have the problem fixed/odometer reflashed at owners expense...we know that the other vehicles that are being driven today, their odometer can max out at 999,999 miles...in most to all states, it IS illegal to alter the odometer in any way and should have correct mileage stated every time we renew our registration, but how can we when their IS still alot of these vehicles on the road, but cannot truly address their correct mileage because the manufacturer programmed the odometer incorrectly....please open a case and consider a recall to have the manufacturer fix their problem....thank you
- Air bags · Seat belts
Takata recall; I received a recall notification directing me to go to kool chevrolet for repairs. parts were ordered and a service person called and an appointment was made. the service manager jason immediately called me to say they would not honor the appointment and work on my car because of…
Takata recall; I received a recall notification directing me to go to kool chevrolet for repairs. parts were ordered and a service person called and an appointment was made. the service manager jason immediately called me to say they would not honor the appointment and work on my car because of an incident at kool toyota next door relating to incompetent work performed on my 2012 toyota RAV4 two years ago. are toyota and gm now one and the same? why solicit my business and then refuse to do it after all arrangements have been made? Can a gm dealer "blackball" a consumer trying to complete a life threatening recall repair? I will contest in advance any excuse that kool chevrolet comes up with that they say justifies their inaction to perform this life threatening recall repair.
- Air bags
Takata recall. been waiting for 6 months or more for the parts to come in from dealership..backorder.
- Air bags
I just wish to inform you that this car was traded in at basil gm in fredonia nyy this was in aug. 2015. I approached them but I still keep getting these recalls.
- Air bags
"Takata recall", I have had my airbags replaced per takata request however the airbag indicator IS still indicating a problem; IS it safe or not, the mechanics have no answer for me?
- Air bags
Takata recall-had the care serviced for the air bag recall. time has passed; now the air bag light stays on all the time,
- Engine · Suspension
I purchased this 2003 pontiac vibe for $4000 on 7/27/2013 from 49TH street auto sales & repair. This car had incorrect engine installed. Vin: [xxx] was installed when I purchased. Gm dealer verified the engine vin # IS from a 2007 pontiac vibe 4 cyl 1.8 l automatic transmission engine. Not a 16…
I purchased this 2003 pontiac vibe for $4000 on 7/27/2013 from 49TH street auto sales & repair. This car had incorrect engine installed. Vin: [xxx] was installed when I purchased. Gm dealer verified the engine vin # IS from a 2007 pontiac vibe 4 cyl 1.8 l automatic transmission engine. Not a 16 valve 6 speed vehicle. Therefore thermostat sensor can't be attached, temperature sensor for radiator can't be attached, engine light has been disabled and transmission errors can't be corrected. warning ask owner why he this vehicle was advertised to have a 4 cylinder toyota celica gt-s motor installed. Per mechanic ([xxx]) inspection my son was assured by him it only had 900 miles on it. It did not after $1241.20 in repairs just to make it safe to drive after the axle shaft fell out of the transmission at 70 mph. I'm from michigan and drove this death trap of a car home with intense shaking on front right because axle wasn't even attached. My mechanic had to weld the axle. I have documentation from gm stating this engine should not be installed into this vehicle. video from mechanic who identified engine vin detailing all problems. I received a refund from this dealer through mediation with consumer protection agency of pinellas county. This dealer IS trying to sell this dangerous vehicle again! .49Thstreetautosales.com/view/1427/tan-2003-pontiac-vibe-in-clearwater-fl information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *tr
- Air bags
This vehicle was in an accident in december of 2009. It was totaled. I broke my sternum because the airbag did not deploy properly. This was before the recall. It was on black ice and I hit the meridian strip twice and spun out, did not hit any other vehicles. It IS too late now to do anything, but I wanted to stop getting recall notices. Thank you
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
- Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and…
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016 four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016 four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The investigation now includes all manufacturers and vehicles known to be affected at this time.ODI's investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492
- Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and…
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with consistently high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly, ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016, four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016, four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The PE is now closed/upgraded to an Engineering Evaluation (EA15-001) to include all manufacturersand vehicles known to be affected at this time.ODI's EA investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The recalls related to this PE are: 14V343, 14V344, 14V348, 14V351, 14V353, 14V655, 14V700, 14V701, 14V752, 14V763, 14V770, 14V773, 14V787, 14V802 and 14V817.The number of vehicles affected are an estimate since some vehicles may have both the driver and passenger side inflators recalled. The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492
- Side front power window shatters
For the subject vehicles, there IS a possibility that the retention force of the regulator bolts which attach the front side window glass to the power window regulator may not be sufficient due to an interference of the retention nut and the bolt shoulder radius.in this condition the bolt may become loose, causing a…
For the subject vehicles, there IS a possibility that the retention force of the regulator bolts which attach the front side window glass to the power window regulator may not be sufficient due to an interference of the retention nut and the bolt shoulder radius.in this condition the bolt may become loose, causing a loud noise to be generated when the window IS raised or lowered.if the vehicle and the power window are continuously operated in this condition, the bolt may completely separate, causing the glass to become misaligned, and in the worse case, the glass may shatter during operation of the power window.general motors corporation (gm) and toyota north america, inc. (Toyota) will conduct a safety recall on the pontiac vibe, toyota corolla and toyota matrix vehicles to replace the regulator bolt with a bolt and washer.gm will recall 122,593 my 2003-2004 pontiac vibe vehicles.odi IS aware of a total of 16,045 warranty and goodwill claims, 274 field and consumer reports, and 23 injuries for these vehicles.toyota will recall 415,341 my 2003-2004 toyota corolla vehicles. Odi IS aware of a total of 6,601 warranty claims, 150 field and consumer reports, and 11 injuries for these vehicles.toyota will recall 124,244 my 2003-2004 toyota corolla matrix vehicles.odi IS aware of a total of 2,198 warranty claims, 113 field and consumer reports, and 6 injuries for these vehicles.odi IS aware of a total of 24,843 warranty claims, 537 field and consumer reports, and 40 injuries for 662,178 my 2003-2004 vehicles.the recall IS identified by nhtsa number 08v-162.
- Side front window shatters
The subject vehicle IS manufactured by new united motor manufacturing, inc. (Nummi) in fremont, california.nummi IS a joint venture between general motors and toyota.toyota IS responsible for responding to this nhtsa investigation.toyota reports that its evaluation IS incomplete at this time, however; toyota has…
The subject vehicle IS manufactured by new united motor manufacturing, inc. (Nummi) in fremont, california.nummi IS a joint venture between general motors and toyota.toyota IS responsible for responding to this nhtsa investigation.toyota reports that its evaluation IS incomplete at this time, however; toyota has identified two issues that can contribute to side window glass breaking.in its january 11, 2008 letter to odi, toyota stated that a majority of the reports included in this response are most likely related to the loosening of the window regulator bolts.the second issue IS, less predominantly, the interference of the side window glass with the door check link....odi has received 46 consumer complaints alleging that the driver and/or passenger power front window shattered, and/or the window makes a popping/clicking noise during operation.a loosening of the window regulator bolts may product a popping noise while operating the window.the power window system in the vibe IS also used in the toyota corolla and the toyota corolla matrix.toyota identified 203 complaints for model year (my) 2003-2004 pontiac vibe; and, 254 complaints for my 2003-2004 toyota corolla and toyota corolla matrix alleging that the side front power window shattered and/or made a popping/clicking noise during operation.toyota IS still monitoring and evaluating this issue.this investigation has been upgraded to an engineering analysis (ea08-004) to further investigate this issue .
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
- 11007744This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007743This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
- 11000576This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
- 10252974This service bulletin provides information on Takata Air Bag Courtesy Transportation Reimbursement Program - Applicable to GM Recalls listed in bulletin.
- 10252735This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
- 10252163XM Audio Traffic And Travel Link Availability And Operation.
- 10251890This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 10251345This service bulletin provides information on Takata Air Bag Completion Rate Improvement Program - Applicable to GM Recalls 14491, 14735,15040, 15041, 15043,15044, 15045, 15046, 15406,15438, 15442, 15815, 15816,15817, 15818, 15826, 17009, 17476, 17477, 28810, 28811,17478, 18015, N192273760, N192278940, N212328760, N212328770, N212328780, N212328790, N212328800, N242437050, N242437060, N242437070.
- 10250775This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 10249980This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
- 10249579This PI bulletin advises the technician on the proper way to install the pistons in an engine.
- 10249011This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
- 10248444Vehicle Recalls
- 10247780This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 10247681Information On Requests To Add OnStar Bluetooth Option.
- 10247213On August 5, 2015, all GM dealers were notified that the vehicle population involved in Safety Recall 14491 was being expanded. That communication also stated that the front passenger air bag inflators needed to repair the additional vehicles were not yet available.
- 10246952Programming And Activation Of Replacement OnStar Modules.
- 10246951Programming And Activation Of Replacement OnStar Modules.
- 10246724PSR-Front Passenger Air Bag Inflator
- 10246723PSR-Front Passenger Air Bag Inflator
- 10246703Supplemental Restraint System (SRS) Electonic Control Module (ECM)
- 10246702Supplemental Restraint System (SRS) Electonic Control Module (ECM)
- 10246701Product Safety Recall Supplemental Restraint System (SRS) Electronic Controla Module (ECM)
- 10246631Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules
- 10245951Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
- 10245950Canadian Customers Unable To Place Calls In The United States
- 10244274This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
- 10244214This informational bulletin provides information for the IPC odometer programming method quick reference guide.
- 10244201This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
- 10242298This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
- 10242262This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 10240793This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
- 10236164This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
- 10235799This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
- 10234141This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
Every Pontiac Vibe model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.