2010 Pontiac Vibe
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2010 Pontiac Vibe. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
8 recalls name the 2010 Pontiac Vibe. Newest first.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013 Scion xB, Toyota Corolla, Corolla Matrix, Sienna, 4Runner, Lexus IS250, IS350, IS250C, IS350C, IS-F, and GX460 vehicles sold, ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP (Saipan), and the U.S. VI or "Zone A." Toyota is also recalling…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began on January 29, 2018. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.
On January 9, 2018, Toyota Motor Engineering & Manufacturing (Toyota) notified NHTSA that they are recalling 14,585 model year 2010-2012 Yaris vehicles ever registered in the states of Alaska, Arizona, Arkansas, Colorado, Connecticut, Delaware, District of Columbia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Toyota will notify owners, and dealers will replace the passenger frontal air bag assemblies with an alternate inflator, free of charge. The recall began on January 29, 2018. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are G0R (Zone B), and H0A (Zone C), J0A (Matrix Zone A), J0A (Matrix Zone A), J0A (Matrix Zone A).
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles…
Risk and remedy
Risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window…
Risk and remedy
Risk
If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Remedy
Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
Toyota is recalling certain model year 2006-2008 RAV4, 2006-2010 Yaris, 2008-2010 Highlander, and 2009-2010 Tacoma, Corolla, Corolla Matrix and General Motors Pontiac Vibe vehicles. In the affected vehicles, the steering column assembly contains electrical connections to the driver's airbag module housed in a spiral cable assembly, which includes a…
Risk and remedy
Risk
If the FFC is damaged, connectivity to the driver's air bag module could be lost and the air bag deactivated. The failure of the driver's air bag to deploy in the event of a crash that typically necessitates deployment increases the risk of injury to the driver.
Remedy
Toyota will notify the Toyota vehicle owners, and General Motors will notify the Pontiac Vibe owners. Toyota sent owners an interim notification letter in May 2014 to advise owners of the recall. Toyota will mail owners a second letter when remedy parts are available. General Motors sent Pontiac Vibe owners an Interim letter on June 20, 2014 notifying them that parts are currently unavailable. General Motors sent notices to the Pontiac Vibe owners on September 15, 2014, that a remedy is available. The recall began on October 27, 2014. Owners may contact Toyota at 1-800-331-4331. Owners may contact General Motors at 1-800-762-2737.
General motors IS recalling certain model year 2009 and 2010 pontiac vibe passenger vehicles. the accelerator pedal can get stuck in the wide open position due to its being trapped by an unsecured or incompatible driver's floor mat.
Risk and remedy
Risk
A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death.
Remedy
General motors will notify customers when a recall remedy IS available for recall 10038: floor mat interference and accelerator pedal. gm requests that customers take out any removable (carpeted, all-weather, or other) driver's floor mat and not replace it with any other floor mat, and place it in the trunk until the floor mat interference and accelerator pedal recall remedy IS ready and implemented. in the event that owners choose not to take out their removable floor mat, general motors strongly recommends that owners use only floor mats designed specifically for the model and model year of their vehicle, and that it IS properly installed and secured. do not use a mat that IS flipped over with the bottom-side up, and do not stack one floor mat over another. in addition, check the operation of the accelerator, brake, and clutch (if applicable) pedals to assure that the floor mat does not interfere with them. owners may contact pontiac at 1-800-620-7668 or at the owner center at www.gmownercenter.com.
General motors IS recalling certain model year 2009 and 2010 pontiac vibe vehicles. due to the manner in which the friction lever interacts with the sliding surface of the accelerator pedal inside the pedal sensor assembly, the sliding surface of the lever may become smooth during vehicle operation. in this condition, if condensation occurs on the…
Risk and remedy
Risk
The accelerator pedal may become hard to depress, slow to return to idle, or, in the worst case, mechanically stuck in a partially depressed position, increasing the risk of a crash.
Remedy
Dealers will install a reinforcement bar in the accelerator pedal which will allow the pedal to operate smoothly. This service will be performed free of charge. the safety recall IS expected to begin early february and be completed in late april 2010. owners may contact pontiac at 1-800-620-7668 or at the owner center at www.gmownercenter.com.
General motors IS recalling certain model year 2009-2010 pontiac vibe vehicles equipped with 1.8L engine and originally sold in or currently registered in the states of alaska, colorado, idaho, illinois, iowa, kansas, maine, michigan, minnesota, montana, nebraska, nevada, new hampshire, new york, north dakota, south dakota, vermont, wisconsin, and wyoming.…
Risk and remedy
Risk
This could lead to an increase in vehicle stopping distance and a crash could occur.
Remedy
Dealers will modify the brake vacuum line free of charge. a special advisory letter will be sent to owners of vehicles registered in all other states in the same time frame. the safety recall IS expected to begin on or before october 23, 2009. owners may contact pontiac at 1-800-620-7668 or at the owner center at www.gmownercenter.com.
Owner complaints
58 complaints5 involved a crash5 injuries
What owners report most
Latest complaints
- Unknown or other
The air conditioning vents spew out white dusty powder which is suspscted to be aluminum oxide, a known carcinogenic.
- Air bags · Seat belts
2010 pontiac vibe struck vehicle that crossed into right of way of pontiac vibe at 25 to 30 miles per hour. airbags did not deploy at dashboard nor did seat belt lock upon impact. Vehicle underwent airbag inflator replacement may 24TH 2018 per recall #17477 parts 77204 as listed on repair invoice.
- Steering
The steering wheel rattles badly. This happens when driving and also when moving the steering wheel side to side while stationary. Also shudders when braking.
- Engine
Burning excessive oil. same engine as the toyota 2az-fe. gm will not honor extended warrenty
- Air bags
TL* takata recall. The contact owns a 2010 pontiac vibe. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Davis chevrolet (2277 south loop w, houston, texas 77054…
TL* takata recall. The contact owns a 2010 pontiac vibe. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Davis chevrolet (2277 south loop w, houston, texas 77054, (832) 554-9250) was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Electronic stability control (esc)
Vsc off stability indicator - traction control system tcs warning lights and check engine lights go on indicate system failure in the rain or after a extended spell of very humid weather. While dash lights are on there IS no antilock or stability. This has been an ongoing problem for the 3 years I have owned the car.
- Air bags
TL* takata recall. The contact owns a 2010 pontiac vibe. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair.…
TL* takata recall. The contact owns a 2010 pontiac vibe. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Joe lunghamer chevrolet (475 summit dr, waterford twp, mi 48328, (248) 683-7100) stated that the part was not available for the repair. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
- Service brakes
I bought a 2010 pontiac vibe and 3 months later the front end of the car started shaking real bad so I called up koehne auto to tell them and they wouldn't as much as tale it for a test drive to see what I was talking about. They kept on looking at the front end and kept telling me that there was…
I bought a 2010 pontiac vibe and 3 months later the front end of the car started shaking real bad so I called up koehne auto to tell them and they wouldn't as much as tale it for a test drive to see what I was talking about. They kept on looking at the front end and kept telling me that there was nothing wrong with the brakes that the tires were bald so they put $500 dollars worth of tires on the car and then I went back to them and told them that the problem wasn't still fixed so I went to my private mechanic and he looked at it and found our the bearrings and the stablizer bar was shot and it was dangerous to drive and they still assisted over at koehne auto that it was the tires being baled so I decided not to pay the whole amount of the car payment because I was not going to have my family of being in jeopardy of being killed. I asked them to lower the car payment to 250 because of all the repairs I had to pay for because they would not go good for the repairs. So I stopped making payments in octobet recieved one letter about them threatiing to repo the car just a couple of days before christmas and they didn't come to repo it until 3 months later on march9th at 6 or 7:30 in the evening. I paid over 5 grand before I had stopped my payments. I could not afford the repairs plus the high car payment.of 442.54 I found out there are 6 recalls on this vehicle and they didnt alert me until a couple of days before the car was repode. I would like my money back from all of the repairs I made plus the money I paid on the car and a new car.
- Engine · Power train
Unpredictable behavior, including erratic shifting, an engine that won't start, illumination of the check-engine light, or stalling while in motion while city driving usually occurring between 7-12 miles of travel. Same issue the 2004-2008 recall was issued for.
- Air bags
Why can't they provide the needed repair it's been almost 1 year. My family IS in danger.
- Steering
There IS a persistent rattle coming from directly behind the steering wheel. especially noticeable at speeds <35 mph and/or driving over bumpy pavement. When the rattle IS occurring, the steering column feels like it oscillating very quickly.
- Air bags
Takata recall I first received my safety recall notice in july 2016 and my second notice in may 2017. Both times I was informed that I would receive a call when the parts came in but the call never came and the repair never done. Yesterday I went beyond the dealership and spoke to a gm…
Takata recall I first received my safety recall notice in july 2016 and my second notice in may 2017. Both times I was informed that I would receive a call when the parts came in but the call never came and the repair never done. Yesterday I went beyond the dealership and spoke to a gm representative who also couldn't find any dealership in my area with the parts to complete the work. Of course at this point I asked for a "loaner" car since I haven't been able to safely put a passenger in the front seat for eleven months! needless to say that request fell on deaf ears. ironically, after all that, last night the car was "totaled" and I am grateful that the airbag was not involved in any injuries. My main point in notifying you today IS to say that this has been a sorry excuse for a recall. No company should take eleven months and still not be able to repair the problem. No company should deny me the right to use the passenger seat of my vehicle and not face consequences. You all need to step up to the plate and truly protect the consumer.
- Air bags
TL* takata recall. The contact owns a 2010 pontiac vibe. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The…
TL* takata recall. The contact owns a 2010 pontiac vibe. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the local dealer (gateway buick GMC located at 11438 lyndon b johnson fwy, dallas, tx 75238; (214) 342-7000) who confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
- Air bags
TL* takata recall. The contact owns a 2010 pontiac vibe. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
TL* takata recall. The contact owns a 2010 pontiac vibe. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
TL* takata recall. The contact owns a 2010 pontiac vibe. The contact received notification of nhtsa campaign number: 16v340000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer and the interim recall notice from the…
TL* takata recall. The contact owns a 2010 pontiac vibe. The contact received notification of nhtsa campaign number: 16v340000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer and the interim recall notice from the manufacturer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. Vin tool confirms parts not available.
- Air bags
TL* takata recall. The contact owns a 2010 pontiac vibe. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair the manufacturer…
TL* takata recall. The contact owns a 2010 pontiac vibe. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair the manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. updated 05/05/17*lj updated 10/11/2017*js
- Air bags
TL* takata recall. The contact owns a 2010 pontiac vibe. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The dealer was unable to determine when the manufacturer would supply the parts. The manufacturer was also unable to confirm when the remedy and parts would be…
TL* takata recall. The contact owns a 2010 pontiac vibe. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The dealer was unable to determine when the manufacturer would supply the parts. The manufacturer was also unable to confirm when the remedy and parts would be available. The contact was not experiencing a failure. Vin tool confirms parts not available. ...Updated 06/13/17 *bf *cn
- Air bags
Takata recall how much longer will it take to replace the killer air bag in my car? We received notice 7 months ago about recall #15826, but to this day nobody knows anything about fixing the problem.
- Air bags
TL* takata recall. The contact owns a 2010 pontiac vibe. The contact received notification of nhtsa campaign number: 16v340000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the…
TL* takata recall. The contact owns a 2010 pontiac vibe. The contact received notification of nhtsa campaign number: 16v340000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Vin tool confirms parts not available.
- Air bags
TL* takata recall. The contact owns a 2010 pontiac vibe. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer…
TL* takata recall. The contact owns a 2010 pontiac vibe. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 04/05/17*lj *cn
- Air bags
TL* takata recall. The contact owns a 2010 pontiac vibe. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The…
TL* takata recall. The contact owns a 2010 pontiac vibe. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The vin was unknown. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
TL* takata recall. The contact owns a 2010 pontiac vibe. The contact stated that the recall notice for nhtsa campaign number: 16v340000 (air bags) was received in may. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the…
TL* takata recall. The contact owns a 2010 pontiac vibe. The contact stated that the recall notice for nhtsa campaign number: 16v340000 (air bags) was received in may. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
Takata recall we received a recall notice in july of this year, stating that parts for our vehicle were not available. the recall also stated it was not safe for a passenger to ride in the passenger side front seat. we called our local dealer in december of this year, and were told parts were…
Takata recall we received a recall notice in july of this year, stating that parts for our vehicle were not available. the recall also stated it was not safe for a passenger to ride in the passenger side front seat. we called our local dealer in december of this year, and were told parts were still not available. this vehicle IS used to transport special needs children and young adults by our daughter, who works for midwest easter seals. her job requires transportation of these clients, and not having the ability of the front passenger seat IS a severe hindrance. we would appreciate any help to make this process go quicker. due to the length of time and inconvenience of this recall, IS there any way that she could obtain a loaner vehicle until this recall IS satisfactorily completed? thank you for your consideration. *tr
- Air bags
TL* takata recall. The contact owns a 2010 pontiac vibe. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
- Fleet Vehicle Recall Completion Audit
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary…
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
- 11011782This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
- 11011444This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM technical assistance case using the dealer case management tool.
- 11011205This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
- 11010545This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
- 11010491This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- 11010490This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11009532This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
- 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
- 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
- 11008906This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007744This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007743This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 11007196This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
- 11007116This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11007115This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
- 11007095This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
- 11007091This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11006682This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
- 11006670This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11006511This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
- 11005311This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
- 11004727This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 11002441This service bulletin provides information for engine oil life monitor operation calculation.
- 11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
- 11001971This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
- 11001325This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
- 11001321This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
- 11000576This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
- 11000162The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
- 11000160This service bulletin provides information on proper use of floor mats.
- 11000158This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
- 11000119This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
Every Pontiac Vibe model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.