2004 Pontiac Vibe
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2004 Pontiac Vibe. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
7 recalls name the 2004 Pontiac Vibe. Newest first.
General Motors LLC (GM) is recalling certain 2003-2004 Pontiac Vibe vehicles equipped with a front passenger air bag assembly replaced under a prior recall. The replacement air bag may not unfold as designed during inflation in high temperature conditions, possibly resulting in the air bag not inflating properly.
Risk and remedy
Risk
An air bag that does not inflate properly increases the risk of injury in the event of a crash.
Remedy
GM will notify owners, and dealers will inspect and replace the passenger air bag module, as necessary, free of charge. The recall began February 19, 2020. Owners may contact Pontiac customer service at 1-800-762-2737. GM's number for this recall is N192278940.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2002-2005 Lexus SC and Toyota Sequoia, 2003-2005 Toyota Corolla and Tundra, and 2003-2007 Pontiac Vibe vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Toyota will notify the Toyota and Lexus owners. General Motors will notify the Pontiac Vibe owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator with an alternate inflator, or replace the air bag assembly that includes an alternate inflator, free of charge. The recall began January 23, 2019. Owners may contact Toyota customer service at 1-888-270-9371, Lexus customer service at 1-800-255-3987 or Pontiac customer service at 1-800-762-2737. Toyota's numbers for these recalls are J0A (Zone A Toyota), J0B (Zone B Toyota), J0C (Zone C Toyota), JLI (Zone A Lexus), JLJ (Zone B Lexus), and JLK (Zone C Lexus). Note: This recall includes vehicles that have had their air bag previously replaced under an earlier air bag campaign.
Toyota Motor Engineering & Manufacturing (Toyota) notified the agency on May 13, 2015 that they are recalling certain model year 2004 Sequoia vehicles manufactured August 18, 2003, to August 19, 2004, and 2003-2004 Tundra vehicles manufactured March 18, 2003, to August 25, 2004. On June 16, 2015, Toyota expanded the recall to include an additional…
Risk and remedy
Risk
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
2003-2004 Corolla and Corolla Matrix vehicles that are recalled under both 15V-043 and 15V-285 are under a Do Not Drive advisory. Owners of these vehicles are advised not to drive their vehicles until the recall remedy has been completed. Toyota will notify their owners. Pontiac Vibe owners will be notified by GM. Dealers will replace the front passenger air bag. The recall began on July 13, 2015. Toyota owners may contact Toyota customer service at 1-800-331-4331. Pontiac owners may call 1-800-762-2737. NOTE: This recall supersedes recall 14V-312 in its entirety.
Toyota Motor Engineering & Manufacturing (Toyota) notified the agency on May 13, 2015, that they are recalling 2005-2007 Lexus SC, Toyota Corolla, Corolla Matrix, Sequoia, and Pontiac Vibe, and 2005-2006 Toyota Tundra vehicles that were originally sold, or ever registered, in Florida, along the Gulf Coast, Puerto Rico, Hawaii, the U.S. Virgin Islands, Guam…
Risk and remedy
Risk
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
2003-2004 Corolla and Corolla Matrix vehicles that are recalled under both 15V-043 and 15V-286 are under a Do Not Drive advisory. Owners of these vehicles are advised not to drive their vehicles until the recall remedy has been completed. Toyota will notify their owners. Pontiac Vibe owners will be notified by GM. Dealers will replace the passenger side front air bag, free of charge. Owners may contact Toyota customer service at 1-800-331-4331. Toyota began the recall on July 13, 2015. Pontiac Vibe owners may contact GM at 1-800-762-2737. GM began the recall on June 29, 2015. NOTE: This recacll supersedes recall 14V-655 in its entirety. For vehicles located in the U.S. states not listed above, please see Toyota recall 15V-285 which covers all other U.S. states.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2003-2004 Toyota Corolla vehicles manufactured December 28, 2001, to May 2, 2004, 2003-2004 Toyota Corolla Matrix vehicles manufactured January 6, 2002, to April 29, 2004, 2003-2004 Avalon vehicles manufactured June 5, 2002, to December 20, 2004, and 2003-2004 Pontiac Vibe…
Risk and remedy
Risk
Inadvertent deployment of the air bags or the seat belt pretensioners increases the risk of an injury or crash.
Remedy
Toyota will notify their owners. Pontiac Vibe owners will be notified by GM. Dealers will replace the air bag control module, free of charge. The recall began on August 24, 2015. Toyota owners may contact Toyota customer service at 1-800-331-4331. GM issued an interim notification to owners on March 27, 2015. The recall began on August 24, 2015. Pontiac owners may call 1-800-620-7668. Note: This recall supersedes recalls 13V-029 and 14V-147. Vehicles that had a noise filter installed as the remedy for one of those campaigns need to have the air bag control module replaced under this campaign.
Toyota is recalling certain model year 2003-2004 Corolla and Corolla Matrix vehicles and 2003-2004 Pontiac Vibe vehicles. The supplemental restraint system (SRS) circuits are susceptible to internal shorting. The electrical short may create an abnormal current flow and increased heat which can damage the circuits. This could result in an inadvertent…
Risk and remedy
Risk
Inadvertent deployment of the airbags or the seat belt pretensioners may increase the risk of injury and the possibility of a vehicle crash.
Remedy
Toyota will re-notify their owners who have already had their vehicles repaired with a noise filter, but did not receive a new airbag control module, and General Motors will re-notify theirs. Dealers previously installed a supplemental harness containing an electrical filter between the airbag control module and its wire harness, free of charge. Dealers will replace the airbag control module, free of charge. The recall began on March 13, 2013. The manufacturer has not yet provided a schedule for second notices. For more information, Toyota owners may call 1-800-331-4331 and Pontiac owners may call 1-800-620-7668.
Toyota IS recalling 662,178 my 2003-2004 corolla, corolla matrix and pontiac vibe vehicles equipped with power windows. the driver and front passenger door glass bolts may loosen and come off, causing the door glass to separate from the window regulator. due to the components becoming loose and possibly rattling, an abnormal noise may be heard from the…
Risk and remedy
Risk
The door glass may separate from the window regulator, bind and shatter during operation of the power windows, causing driver distraction and/or injury.
Remedy
Dealers will replace the driver and front passenger door glass bolts with newly designed bolts free of charge. the recall began on april 16, 2008 to toyota owners. the recall began on may 21, 2008, for pontiac owners. owners may contact toyota at 1-888-270-9371 or pontiac at 1-800-620-7668.
Owner complaints
266 complaints18 involved a crash1 involved a fire33 injuries
What owners report most
Latest complaints
- Steering
The contact owned a 2004 Pontiac Vibe. The contact stated that the wife was driving approximately 70 MPH when suddenly the vehicle erroneously turned to the right and drove across multiple lanes of traffic before crashing into a curb and flipping over, landing back on its wheels and stopping. The…
The contact owned a 2004 Pontiac Vibe. The contact stated that the wife was driving approximately 70 MPH when suddenly the vehicle erroneously turned to the right and drove across multiple lanes of traffic before crashing into a curb and flipping over, landing back on its wheels and stopping. The Highway Patrol was called to the scene. The wife was unable to exit the vehicle due to the damage to the front driver's door from the crash. They had to be forcefully opened by the emergency personnel. During the incident, the wife sustained bruising to both hands while attempting to forcefully turn the steering wheel and regain control of the vehicle. The wife was transported to the hospital and treated. A police report was taken at the scene, and the vehicle was towed away and later deemed destroyed by the insurance company. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 128,000.
- Air bags
See attached document for complaint.
- Air bags
As there is a NHTSA recall notice on the 2004 Toyota Matrix for a Takata air bag risk of explosion with shrapnel, should there also be a similar notice on the 2004 Pontiac Vibe, which is practically the same vehicle and was manufactured at the same plant in CA?
- Air bags
The contact’s father owns a 2004 Pontiac Vibe. The contact stated that after her father started the vehicle, the air bag inadvertently deployed without warning. As a result, the contact’s father sustained a mild concussion, and burns to the left and right arms that required medical attention. A…
The contact’s father owns a 2004 Pontiac Vibe. The contact stated that after her father started the vehicle, the air bag inadvertently deployed without warning. As a result, the contact’s father sustained a mild concussion, and burns to the left and right arms that required medical attention. A police report was filed. The vehicle was towed to the contact’s residence. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer was not notified of the failure. The failure mileage was approximately 100,000. The VIN was not available.
- Tires
p 185/75r15 (?) copy of email sent to Kost Tires Pa, BBB, State Attorney General's office: Sirs, Please forward to your corporate office. Two months ago, I replaced my entire front end (hubs, bearings, lower ball joints and outer ties rod ends) because the excessive noise these tires generated…
p 185/75r15 (?) copy of email sent to Kost Tires Pa, BBB, State Attorney General's office: Sirs, Please forward to your corporate office. Two months ago, I replaced my entire front end (hubs, bearings, lower ball joints and outer ties rod ends) because the excessive noise these tires generated sounded a lot like bad bearings. The bearings themselves turned out to be fine. This tire blew out on me at 65-70 mph yesterday and almost killed me - the other front tire was almost just as bad. This manufacturer's quality control department should be notified asap, or steps should be taken to recall any of this brand that you've sold in order to limit your company's liability in case of an accidental death as a result of inadequate or insufficient safety standards. Again, this is after 4K miles on a "Kendra" tire rated for 60K - manufactured in Malaysia, Thailand or Vietnam (?). Thank you, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Air bags
Takata recall. The contact owns a 2004 Pontiac Vibe. The contact received notification of NHTSA Campaign Number: 15V285000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall…
Takata recall. The contact owns a 2004 Pontiac Vibe. The contact received notification of NHTSA Campaign Number: 15V285000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
- Air bags
TL* takata recall. The contact owns a 2004 pontiac vibe. The contact received notification of nhtsa campaign number: 18v883000 (air bags) however, the parts to do the recall repair was not yet available. the contact called the baker cadillac of charleston dealer, located at 1621 savannah hwy…
TL* takata recall. The contact owns a 2004 pontiac vibe. The contact received notification of nhtsa campaign number: 18v883000 (air bags) however, the parts to do the recall repair was not yet available. the contact called the baker cadillac of charleston dealer, located at 1621 savannah hwy, charleston, sc 29407) and it was confirmed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts would become available. The contact had not experienced a failure. Parts distribution disconnect.
- Air bags
TL* the contact owns a 2004 pontiac vibe. The contact received notification of nhtsa campaign numbers: 15v285000 (air bags) and 15v043000 (air bags) the vehicle was taken to the john hiester chevrolet dealer (919-552-4942, located at 3100 n main st, fuquay-varina, nc 27526) where the recalls were…
TL* the contact owns a 2004 pontiac vibe. The contact received notification of nhtsa campaign numbers: 15v285000 (air bags) and 15v043000 (air bags) the vehicle was taken to the john hiester chevrolet dealer (919-552-4942, located at 3100 n main st, fuquay-varina, nc 27526) where the recalls were repaired. however, the contact was told that the driver's side air bag 'was high pressured' and needed to be repaired. The contact was told that the failure was not covered by the recall. The manufacturer not made aware of the failure. The failure was not repaired. The failure mileage was not provided.
- Air bags
This vehicle's air bags were not properly deployed in the fatal accident totalling the car, and my injuries were more pronounced.
- Air bags
TL* the contact owns a 2004 pontiac vibe. The contact received recall notices for nhtsa campaign numbers: 15v285000 (air bags) and 15v043000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. An unknown dealer was contacted and confirmed…
TL* the contact owns a 2004 pontiac vibe. The contact received recall notices for nhtsa campaign numbers: 15v285000 (air bags) and 15v043000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. An unknown dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
- Visibility
TL* the contact owns a 2004 pontiac vibe. While the vehicle was idling with the rear defroster activated, the rear hatch window shattered. The vehicle was taken to lupient buick/gmc (7100 wayzata blvd, golden valley, mn 55426) where it was currently being diagnosed. The manufacturer was notified of…
TL* the contact owns a 2004 pontiac vibe. While the vehicle was idling with the rear defroster activated, the rear hatch window shattered. The vehicle was taken to lupient buick/gmc (7100 wayzata blvd, golden valley, mn 55426) where it was currently being diagnosed. The manufacturer was notified of the failure and provided case number: 9-5481767211. The vehicle was not repaired. The approximate failure mileage was 210,000.
- Air bags
TL* takata recall. The contact owns a 2004 pontiac vibe. The contact received notification of nhtsa campaign number: 18v883000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Lindsay buick GMC (250 w shirley ave, warrenton, va 20186…
TL* takata recall. The contact owns a 2004 pontiac vibe. The contact received notification of nhtsa campaign number: 18v883000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Lindsay buick GMC (250 w shirley ave, warrenton, va 20186, (540) 987-2082) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and confirmed that the parts were available; however, no action was taken. The contact had not experienced a failure. Parts distribution disconnect.
- Air bags
Takata recall. multiple attempts to update info at gm 'update your info ' page on website fail, claiming pin and name entered properly 'does not exist'. Attempts to report are per the instructions on mailer from gm. I called gm, told me to go to website. Called dealer, told me to call gm. Endless…
Takata recall. multiple attempts to update info at gm 'update your info ' page on website fail, claiming pin and name entered properly 'does not exist'. Attempts to report are per the instructions on mailer from gm. I called gm, told me to go to website. Called dealer, told me to call gm. Endless dysfunctional loop. I sold the subject vehicle to woburn toyota in woburn, ma 3 years ago. obviously gm fails to update ownership searches, fails to operate reporting mechanisms properly (subject website and phone service).
- Air bags
Took my car to kenny ross in north huntingdon, pennsylvania 5 years ago to have the recalls done they had to order the parts never called saying the parts where in called several times said they didn't have the part. Took the car back to kenny ross chevy dealership on tuesday 4/30/2019 they said…
Took my car to kenny ross in north huntingdon, pennsylvania 5 years ago to have the recalls done they had to order the parts never called saying the parts where in called several times said they didn't have the part. Took the car back to kenny ross chevy dealership on tuesday 4/30/2019 they said they would order the parts again. They called a few days later saying they couldn't fix the safety recall on my car cause of it being an older car. I believe this IS wrong it IS a safety recall that they refuse to fix cause it's older the car IS still in good condition lower miles and they won't fix it I don't think I should have to ride all over the state to find a dealership to fix it they carry the gm name the are supposedly a certified service dealership but they will not fix a safety recall this has been going on for 5 years I think they need to be shut down and not carry the gm name totally ridiculous.
- Air bags
I am a 100% disable service-connected vietnam veteran with a ser-connected nervous condition, and GMC including the ceo has cause negligent infliction of emotional distress during my demand for them to answer my questions! GMC has been, what I believe to be intentionally & criminally with-holding…
I am a 100% disable service-connected vietnam veteran with a ser-connected nervous condition, and GMC including the ceo has cause negligent infliction of emotional distress during my demand for them to answer my questions! GMC has been, what I believe to be intentionally & criminally with-holding demanded information that I request by 10S + 10S emails requested for the safety of my family lives, to reply to the question does my car now have a driver or passenger side airbag that contain ammonium nitrate with or without a drying agent! in an email I received from execreferral@gm.com general motors received the letter you sent our ceo dated february 1, 2019, as well as the emails you have sent this week. I am responding on her behalf. --It IS my understanding that you claim to have sustained emotional distress presenting your vehicle for airbag-related service at two different dealerships. according to your letter, you had a negative experience at bones toyota, followed by a negative experience at white motors. based upon these negative experiences, you expressed concern for your safety and stated your intention to contact attorneys about representing you in a lawsuit, as well as the national highway traffic safety administration. I was told at white motors GMC and GMC that did not and would report my car to the nhtsa, for its faulty ignition switch where the ignition comes out while driving and ignition key does not unlock the door or hatch, creating a dangerous situation, such as in the faulty ignition switch issue in which GMC was sep 20, 2018 ... A u.s. Judge has dismissed a gm ignition switch criminal case after ... Safety of its vehicles, leading to 124 deaths from a faulty ignition switch.!
- Air bags
Takata recall I have a 2004 pontiac vibe that was part of two takata recalls, one which was done before I purchased the car. recently after the gm dealership worked on it and replaced the passenger airbag on the vehicle, the red airbag light on the tachometer started glowing and has glowed since.…
Takata recall I have a 2004 pontiac vibe that was part of two takata recalls, one which was done before I purchased the car. recently after the gm dealership worked on it and replaced the passenger airbag on the vehicle, the red airbag light on the tachometer started glowing and has glowed since. I have another 2005 vibe that has a similar issue that I just reported. gm and the dealership refused to fix the issue. This light was triggered after the recall was performed at the dealership. why wouldn't this be covered and fixed if during the recall? instead gm and their dealership say that it isn't under warranty and their would be a diagnostic charge of $99 plus a cost to fix the issue. seems like a safety issue and it was caused by the recall work.
- Unknown or other
My GMC factory installed ignition switch key comes out while driving! my GMC factory installed ignition switch key does not open the door or hatch that could place my family in a dangerous deadly situation in have needed to get in my car to escape!
- Power train
Premature transmission issues, transmission stopper working around 80K, multiple reports of issues found from the same vehicle models.
- Air bags
Takata airbag. I took my 2004 pontiac vibe to capitol chev in austin, tx to have the airbags replaced iac with the recall. When I got it back, the air bag warning light was flashing. I asked the service adjustor and he said it came in that way. Well, I contact gm customer service and explained to…
Takata airbag. I took my 2004 pontiac vibe to capitol chev in austin, tx to have the airbags replaced iac with the recall. When I got it back, the air bag warning light was flashing. I asked the service adjustor and he said it came in that way. Well, I contact gm customer service and explained to them that the car has very been in an accident or the airbags have experience any problems till now. I advised them I can prove it as the car was serviced a month prior by firestone. Well they said they will charge me $75.00 to do a check and I said no. Finally they decided to look at it again. Well, they could not find the problem. The service adjustor said the airbag and module IS not connecting to the car computer to report it ready, armed, and on stand by. They found some corrosion on several plugs but that did not clear up the problem. Well now they want 750.00 to test the whole system to determine what IS the problem. The problem did not start until I took it in for the airbag recall. I google gm recall and it appears they are only covering the airbags and modules, nothing after that if any problem arises from the incompability of new parts interfacing with old computers. So I picked up the car and parked it. So much for gm doing the right thing.
- Structure › Body
All 4 door handles are broken off. I have to use a pair of pliers to open the door. Ive noticed almost every pontiac vibe has door handles broken off. To me this IS a safety hazard because if I were to be in a wreck and become unconscious or trapped. There's no way for anyone to get into the car to help me.
- Air bags
TL* the contact owned a 2004 pontiac vibe. While making a left turn at an unknown speed, the contact was involved in a front end collision with another vehicle. The air bags did not deploy. A police report was filed. The vehicle was towed to a salvage yard where it was deemed destroyed. The…
TL* the contact owned a 2004 pontiac vibe. While making a left turn at an unknown speed, the contact was involved in a front end collision with another vehicle. The air bags did not deploy. A police report was filed. The vehicle was towed to a salvage yard where it was deemed destroyed. The manufacturer and dealer were not notified of the failure. There were no injuries. The failure mileage was approximately 89,000. The vin was invalid.
- Unknown or other
Driver side window made a loud clanking noise when using the power switch to lower it with the driver door closed. This occurred several times both during driving and while in park. Driver side window will not rise to the closed position, it IS all the way down. When depressing the driver side…
Driver side window made a loud clanking noise when using the power switch to lower it with the driver door closed. This occurred several times both during driving and while in park. Driver side window will not rise to the closed position, it IS all the way down. When depressing the driver side window switch to raise the window the motor of the power window can be heard running, while the window itself remains in the down position. an examination of the power window system concluded that the bolts that hold the power window regulator in place had become loose, two of which were missing. As a result, the window had slipped from its track becoming a projectile inside the driver door.
- Structure › Body · Visibility · Visibility › Power window devices and controls
TL* the contact owns a 2004 pontiac vibe. While the front driver's side window was going down, a clunking sound was heard. The vehicle was taken to the local dealer (h&h buick, 3400 s. Expressway st., council bluffs, ia, 844-879-6715) where it was diagnosed that the window regulator was faulty and…
TL* the contact owns a 2004 pontiac vibe. While the front driver's side window was going down, a clunking sound was heard. The vehicle was taken to the local dealer (h&h buick, 3400 s. Expressway st., council bluffs, ia, 844-879-6715) where it was diagnosed that the window regulator was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 95,500. *Tt consumer stated the previous recall notice was accomplished in may of 2017 but window problems were present after that was done. The dealer replaced the window regulator but it did not solve the problem. My drivers side still clunks when window IS rolled down and it sounds like window could break at some point, this should not happen and IS danderous. Replacing the belts on the original recall worked for a time but it came back. I was told a new regulator for the window would solve the problem. After window regulator was replaced the clunking sound still happens. Updated 10/18/18*jb
- Structure › Body
08-08-2018> vehicle drivers side window when rolled down makes a loud popping noise. took it to gm dealership h&h in council bluffs, ia. they said it IS the window regulator which IS worn out. the car has 95,500 miles on it. in reading other owners comments/complaints they had a similar…
08-08-2018> vehicle drivers side window when rolled down makes a loud popping noise. took it to gm dealership h&h in council bluffs, ia. they said it IS the window regulator which IS worn out. the car has 95,500 miles on it. in reading other owners comments/complaints they had a similar problem which was not associated with the recall for bolts. in several situations the window shattered due to this problem. this would happen whether the vehicle was stationary or driving on the road. I took it in for repair and they stated it was the window regulator which needed replaced as it was worn out, cost $240.00 and told me the passenger side window was also worn but was not making the noise yet. when vehicle gets out of repair shop I hope the problem IS cured but from reviewing similar customer comments I believe it will happen again sometime. I have reported the problem to nhtsa with reference#- 1260755.
- Structure › Body · Visibility/wiper
Hood latch failed at highway speeds allowing the hood to open and bend backwards, breaking windshield, fully obstructing driver's view, and damaging the roof of the vehicle as well as the hood, hinges, and body panels
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
- Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and…
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016 four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016 four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The investigation now includes all manufacturers and vehicles known to be affected at this time.ODI's investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492
- Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and…
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with consistently high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly, ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016, four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016, four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The PE is now closed/upgraded to an Engineering Evaluation (EA15-001) to include all manufacturersand vehicles known to be affected at this time.ODI's EA investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The recalls related to this PE are: 14V343, 14V344, 14V348, 14V351, 14V353, 14V655, 14V700, 14V701, 14V752, 14V763, 14V770, 14V773, 14V787, 14V802 and 14V817.The number of vehicles affected are an estimate since some vehicles may have both the driver and passenger side inflators recalled. The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492
- Side front power window shatters
For the subject vehicles, there IS a possibility that the retention force of the regulator bolts which attach the front side window glass to the power window regulator may not be sufficient due to an interference of the retention nut and the bolt shoulder radius.in this condition the bolt may become loose, causing a…
For the subject vehicles, there IS a possibility that the retention force of the regulator bolts which attach the front side window glass to the power window regulator may not be sufficient due to an interference of the retention nut and the bolt shoulder radius.in this condition the bolt may become loose, causing a loud noise to be generated when the window IS raised or lowered.if the vehicle and the power window are continuously operated in this condition, the bolt may completely separate, causing the glass to become misaligned, and in the worse case, the glass may shatter during operation of the power window.general motors corporation (gm) and toyota north america, inc. (Toyota) will conduct a safety recall on the pontiac vibe, toyota corolla and toyota matrix vehicles to replace the regulator bolt with a bolt and washer.gm will recall 122,593 my 2003-2004 pontiac vibe vehicles.odi IS aware of a total of 16,045 warranty and goodwill claims, 274 field and consumer reports, and 23 injuries for these vehicles.toyota will recall 415,341 my 2003-2004 toyota corolla vehicles. Odi IS aware of a total of 6,601 warranty claims, 150 field and consumer reports, and 11 injuries for these vehicles.toyota will recall 124,244 my 2003-2004 toyota corolla matrix vehicles.odi IS aware of a total of 2,198 warranty claims, 113 field and consumer reports, and 6 injuries for these vehicles.odi IS aware of a total of 24,843 warranty claims, 537 field and consumer reports, and 40 injuries for 662,178 my 2003-2004 vehicles.the recall IS identified by nhtsa number 08v-162.
- Side front window shatters
The subject vehicle IS manufactured by new united motor manufacturing, inc. (Nummi) in fremont, california.nummi IS a joint venture between general motors and toyota.toyota IS responsible for responding to this nhtsa investigation.toyota reports that its evaluation IS incomplete at this time, however; toyota has…
The subject vehicle IS manufactured by new united motor manufacturing, inc. (Nummi) in fremont, california.nummi IS a joint venture between general motors and toyota.toyota IS responsible for responding to this nhtsa investigation.toyota reports that its evaluation IS incomplete at this time, however; toyota has identified two issues that can contribute to side window glass breaking.in its january 11, 2008 letter to odi, toyota stated that a majority of the reports included in this response are most likely related to the loosening of the window regulator bolts.the second issue IS, less predominantly, the interference of the side window glass with the door check link....odi has received 46 consumer complaints alleging that the driver and/or passenger power front window shattered, and/or the window makes a popping/clicking noise during operation.a loosening of the window regulator bolts may product a popping noise while operating the window.the power window system in the vibe IS also used in the toyota corolla and the toyota corolla matrix.toyota identified 203 complaints for model year (my) 2003-2004 pontiac vibe; and, 254 complaints for my 2003-2004 toyota corolla and toyota corolla matrix alleging that the side front power window shattered and/or made a popping/clicking noise during operation.toyota IS still monitoring and evaluating this issue.this investigation has been upgraded to an engineering analysis (ea08-004) to further investigate this issue .
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
- 11007744This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007743This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
- 11000576This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
- 10252974This service bulletin provides information on Takata Air Bag Courtesy Transportation Reimbursement Program - Applicable to GM Recalls listed in bulletin.
- 10252735This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
- 10252163XM Audio Traffic And Travel Link Availability And Operation.
- 10251890This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 10251345This service bulletin provides information on Takata Air Bag Completion Rate Improvement Program - Applicable to GM Recalls 14491, 14735,15040, 15041, 15043,15044, 15045, 15046, 15406,15438, 15442, 15815, 15816,15817, 15818, 15826, 17009, 17476, 17477, 28810, 28811,17478, 18015, N192273760, N192278940, N212328760, N212328770, N212328780, N212328790, N212328800, N242437050, N242437060, N242437070.
- 10250775This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 10249980This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
- 10249579This PI bulletin advises the technician on the proper way to install the pistons in an engine.
- 10249011This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
- 10248444Vehicle Recalls
- 10247780This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 10247681Information On Requests To Add OnStar Bluetooth Option.
- 10247213On August 5, 2015, all GM dealers were notified that the vehicle population involved in Safety Recall 14491 was being expanded. That communication also stated that the front passenger air bag inflators needed to repair the additional vehicles were not yet available.
- 10246952Programming And Activation Of Replacement OnStar Modules.
- 10246951Programming And Activation Of Replacement OnStar Modules.
- 10246724PSR-Front Passenger Air Bag Inflator
- 10246723PSR-Front Passenger Air Bag Inflator
- 10246703Supplemental Restraint System (SRS) Electonic Control Module (ECM)
- 10246702Supplemental Restraint System (SRS) Electonic Control Module (ECM)
- 10246701Product Safety Recall Supplemental Restraint System (SRS) Electronic Controla Module (ECM)
- 10246631Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules
- 10245951Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
- 10245950Canadian Customers Unable To Place Calls In The United States
- 10245395This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
- 10244274This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
- 10244214This informational bulletin provides information for the IPC odometer programming method quick reference guide.
- 10244201This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
- 10242298This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
- 10242262This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 10240793This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
- 10236164This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
- 10235799This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
Every Pontiac Vibe model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.