2020 Porsche Macan
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Porsche › Macan › 2020
These records cover every 2020 Porsche Macan. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2020 Porsche Macan. Newest first.
Porsche Cars North America, Inc. (Porsche) is recalling certain 2016-2020 Macan S, 2017-2020 Macan, 2017 Panamera Turbo, 2018 and 2020 Macan Turbo and Panamera 4, 2018 Macan Sport Edition, Panamera 4 E-Hybrid, and 2019 Panamera 4 Sport Turismo vehicles. The screw that attaches the lower seat belt anchor to the seat frame on the outboard rear seats may not…
Risk and remedy
Risk
An improperly tightened seat belt anchor can detach during a crash, increasing the risk of injury.
Remedy
Dealers will replace and tighten the lower rear outboard seat belt anchor screws, free of charge. Owner notification letters are expected to be mailed August 24, 2023. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is APA9.
Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws…
Risk and remedy
Risk
Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.
Remedy
Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.
Owner complaints
27 complaints1 involved a crash1 involved a fire1 injuries
What owners report most
Latest complaints
- Exterior lighting
I have a non working passenger side headlight. No indication on my interior alert system that there is a problem with my headlight. I have read that Porsche is aware of this problem on their vehicles.
- Exterior lighting
The right passenger headlight which is supposed to be an LED light was out 1. early for an LED light and 2. without any notification. The lack of notification put both me and other drivers at harm Seems to be a known issue for the 2020 macans with the lighting They have made it so that the light is nearly impossible to be replaced
- Electrical system · Visibility/wiper
I am filing a consumer protection complaint regarding a manufacturer defect and safety-related failure involving my 2020 Porsche Macan S. My vehicle experienced a complete LED headlight assembly failure, resulting in loss of illumination. An authorized Porsche dealership diagnosed the issue and…
I am filing a consumer protection complaint regarding a manufacturer defect and safety-related failure involving my 2020 Porsche Macan S. My vehicle experienced a complete LED headlight assembly failure, resulting in loss of illumination. An authorized Porsche dealership diagnosed the issue and confirmed that the entire headlight assembly must be replaced, at a cost of approximately $5,300 including labor. There was no accident, collision, modification, or misuse of the vehicle. This failure occurred during normal operation and involves a non-wear, safety-critical component. I have contacted Porsche Cars North America multiple times and worked directly with the authorized dealership, which submitted a PGAT (Porsche Goodwill Assistance Tool) request on my behalf. The dealership manager personally advocated for goodwill coverage, citing customer safety and brand reputation concerns. Despite this, Porsche declined to offer any assistance. I believe this this constitutes: * An unreasonable denial of goodwill for a known failure mode, * A latent manufacturing or design defect in a critical safety system, * A potential consumer protection issue, as similar failures have been reported by other Porsche Macan owners at comparable mileage. Since this is a major safety issue and a manufactured defect I am requesting review and recall of this. I have not been able to fix it over 1 year simply because I cannot afford to. Please look seriously into this matter. Thank you kindly
- Electrical system · Exterior lighting
Led adaptive headlights of the Porsche macan S. S. Has malfunctioned spontaneously. Cost to replace the headlights is $5,400. This is an $80,000 car. Asked Porsche North America to look into this. There are multiple comments on online of people complaining about LED headlights on the passenger…
Led adaptive headlights of the Porsche macan S. S. Has malfunctioned spontaneously. Cost to replace the headlights is $5,400. This is an $80,000 car. Asked Porsche North America to look into this. There are multiple comments on online of people complaining about LED headlights on the passenger side. Spontaneously going out and having to spend this much money to replace the light. This is a safety measure and people who can't afford it may delay replacing the lights for a prolonged period of time If Porsche decides to put these kind of high-cost replacement items in lower level luxury cars then they need to support. My car has only $66,000 mi on it and it's only 5 years old
- Exterior lighting
I noticed that my passenger side headlight was out but no warning was given in the dashboard. If I hadn’t noticed that the ‘round the corner’ lights were not working it might have taken me a while to figure it out presenting a safety issue
- Exterior lighting
Passenger low beam headlight does not work. There is no “fault” message under “exterior lighting” indicating a problem with headlight.
- Exterior lighting › Headlights
The contact owns a 2020 Porsche Macan. The contact stated that when the vehicle was started, the passenger’s side headlight failed to illuminate. The vehicle was taken to an independent mechanic, where it was determined that there was a failure with the passenger’s side headlight LED circuit and…
The contact owns a 2020 Porsche Macan. The contact stated that when the vehicle was started, the passenger’s side headlight failed to illuminate. The vehicle was taken to an independent mechanic, where it was determined that there was a failure with the passenger’s side headlight LED circuit and that the headlight needed to be replaced. The vehicle was not repaired. The vehicle was then taken to a dealer, but it was not diagnosed or repaired; however, the mechanic confirmed the failure. The manufacturer was notified of the failure. The failure mileage was approximately 50,000.
- Exterior lighting
Passenger side headlamp failure. DRL and HB working. low beam failure. Seems to be a common issue with 2020 model headlamp control module. Safety issue with astronomical repair costs from dealer. Request safety recall.
- Exterior lighting
Problem Description: The low beam on the passenger side headlight has completely stopped working. Daytime running lights (DRLs) and high beams continue to function normally on the affected side. There are no dashboard warning lights other than the expected “check low beam” message. The vehicle was…
Problem Description: The low beam on the passenger side headlight has completely stopped working. Daytime running lights (DRLs) and high beams continue to function normally on the affected side. There are no dashboard warning lights other than the expected “check low beam” message. The vehicle was taken to Valley Imports Porsche in Fargo, ND, on 4/10/2026, where they diagnosed an internal failure of the integrated LED module in the sealed headlight assembly. They quoted approximately $5,000 for a full headlight replacement (no individual bulb or module repair is possible). This is a known recurring issue on 2019–2021 Porsche Macan models. Driving at night without functional low beams creates a significant safety hazard, as high beams alone are not a legal or safe substitute for normal low-beam illumination. Low beams are required under federal motor vehicle safety standards for safe roadway visibility. The failure occurred despite good overall service history. I request that NHTSA review this as a potential safety defect in the headlight system for these model years.
- Electrical system · Exterior lighting
Passenger side LED headlight low beam failed prematurely. Hi beam and parking lights worked for a few months until they failed. Same issue as reported by many Macan owners. Failure reported on only 1 side of the car appears to be a manufacturer design flaw.
- Electrical system
Passenger side headlight low beam is out. Hi beam and parking lights work on that side. Only way to fix is to replace the whole assembly. Cost over $5000. Headlights should not cost that much to replace the low beam headlight only. This is a SAFETY issue. This needs to be a recall. Many reports of the same problem.
- Electrical system · Exterior lighting
My passenger headlight low beam went out. And it is a widely known problem with the 2020 year.
- Exterior lighting
Passenger side head light stop working little over when car is out of the factory warranty at approximately 55,000 miles, to fix is very expensive, over $4000.00 because you cannot just change the bulb the entire unit need to be replaced. This seems to be a common problem with this model.
- Electrical system · Exterior lighting
There is a common problem with 2020 Porsche Macans that I believe is a Porsche responsibility to fix. This is being reported by many 2020 Porsche Macan owners. The issue: Right Side Low Beam failure. To fix it, you need to replace the entire headlamp assembly (roughly 5k in US dollars). No…
There is a common problem with 2020 Porsche Macans that I believe is a Porsche responsibility to fix. This is being reported by many 2020 Porsche Macan owners. The issue: Right Side Low Beam failure. To fix it, you need to replace the entire headlamp assembly (roughly 5k in US dollars). No warning of it failing by a sensor, etc. I believe this is an electrical issue and not a lamp issue. Others have reported the same. Safety issue: Yes, not having proper lighting is a major safety issue. No warning of it failing. No sensor to tell me of issue. Has it been inspected: Yes, I am having a professional repair it - also consulted and reported it to the nearest porsche dealership. Was told by Porsche dealership that this is a known issue but no recall for it from Porsche. I keep my car highly maintained. Did research online - THIS IS A COMMON ISSUE FOR 2020 PORSCHE MACAN AND SHOULD BE RECALLED.
- Electrical system
I have a 2020 Porsche Macan S. My passenger side head light went out and upon taking it to the dealership, I was informed that it’s a a headlight assembly failure. My car is out of warranty, and the dealership quoted me $5400 approx for replacement of the assembly. The diagnosis provided by the…
I have a 2020 Porsche Macan S. My passenger side head light went out and upon taking it to the dealership, I was informed that it’s a a headlight assembly failure. My car is out of warranty, and the dealership quoted me $5400 approx for replacement of the assembly. The diagnosis provided by the dealership indicates that in my case the issue is a full failure of the headlight assembly (LED/driver/module). That is a manufacturer defect. I researched online, and saw many Reddit users as well as Porsche Forums talk about this very issue on 2019 and 2020 Macans. I’ve seen and failure is not isolated: I have found multiple owner reports of 2020 Macan headlight LED failures, which suggests a potential systemic defect. I also see one complaint already filed at NHTSA with a very same problem/concern and I am filing another, hoping this reaches attention and can be resolved. There was several customers nationwide, who also had this happen, and those headlight assemblies should last the lifetime of the car is what the dealership had told me. $5400 is a very expensive and steep cost for a headlight assembly, and it’s certainly an issue that causes great safety concern for 2020 Macan S users, and a major defect. I have reached out to Porsche North America several times over the month, and they have not offered to fix this at goodwill. I have informed them that I would file a NHTSA complaint as well as a BBB complaint, which also yielded no results. Given the cost and the fact that headlights are a critical safety item, I am formally requesting full recall to have Porsche take accountability and replace and or repair at no cost to its customers for the failed headlight assembly.
- Exterior lighting
The 2020 (and possibly 2019) Porsche Macan passenger (right) side headlight (low beam only) is failing. About four months ago the right headlight on my Macan went out and after taking to the dealer, I was informed that the critical headlight failed (the car was less than five years old. Taking…
The 2020 (and possibly 2019) Porsche Macan passenger (right) side headlight (low beam only) is failing. About four months ago the right headlight on my Macan went out and after taking to the dealer, I was informed that the critical headlight failed (the car was less than five years old. Taking the problem to the internet, I found the EXACT problem has occurred to many 2020 Porsche Macans, and seems limited to the right low beam headlight. There are multiple cases reported on Reddit, Macan Forum, Rennlist and other Porsche boards. The dealer informed me that the whole assembly needs to be replaced, which is what all of the posts online stated as well. the cost to replace the assembly if $5,000 ($4,500 part, plus labor). I'd estimate the vehicle is worth $40,000, so one headlight costs more than 10% of the vehicle value (?!?). The dealer seemed to agree with me and checked with Porsche, who acknowledged the problem but said there has not been a recall. A headlight is integral to the safe operation of the vehicle, and the car had no sensor to inform me it was out, and I only found out by a friend telling me. At this stage the vehicle would not pass a safety inspection.
- Back over prevention › Warnings
the rear view (and front and side) cameras work intermittently. This makes parking very difficult and when backing out of the driveway you cannot see if there is an object in the vehicle's path. Issue started several months ago and has been getting progressively worse (more frequent). Have noted that other owners have same issue reported on various forums.
- Fuel/propulsion system
As I was stepping on the accelerator, I heard two pops and somehow the car lost its torque/pull. Check engine light came on. Went to the dealership and they said the high pressure fuel pump is broken and it cracked. There seems to be a recall for 2015 to 2018 models, but not 2020 models. My car only has 13000 miles too. Safety wise, I felt endangered since the car couldn't accelerate properly.
- Service brakes
The contact owns a 2020 Porsche Macan. The contact stated while driving 35 MPH and depressing on the brake pedal, the vehicle started shaking abnormally. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the issue was due to…
The contact owns a 2020 Porsche Macan. The contact stated while driving 35 MPH and depressing on the brake pedal, the vehicle started shaking abnormally. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the issue was due to wear and tear on the rotors and brake pads. The vehicle was not repaired. The manufacturer was contacted and stated the brakes and rotors were not under warranty. The failure mileage was 20,000. The VIN was not available.
- Air bags · Structure › Body
A terrible drain design that has plugged drains emptying rain water into the car. The water from rear drain will fill into then Battery & Sub woofer compartment under under the spare. The drains are not easy to access for cleaning either. you have to be pulling off wheel liners and…
A terrible drain design that has plugged drains emptying rain water into the car. The water from rear drain will fill into then Battery & Sub woofer compartment under under the spare. The drains are not easy to access for cleaning either. you have to be pulling off wheel liners and yanking/cleaning the plugs just so my car doesn’t flood itself. Porsche should modify the plugs so water does not flood into the car. This water damaged caused over $6,500 worth of damage. The main factor is the Airbag Sensors were faulted by the water damage. Might have effects the Airbag function if I was in an accident. That is what scares me
- Electrical system
My 2020 porsche macan from delivery new on 10/2/2020 has experienced failure of back-up camera system (a dot required piece of safety equipment). Many trips to dealer, being told it IS software problem and I should just wait a few years for a fix as porsche has none and refuses to spend anything…
My 2020 porsche macan from delivery new on 10/2/2020 has experienced failure of back-up camera system (a dot required piece of safety equipment). Many trips to dealer, being told it IS software problem and I should just wait a few years for a fix as porsche has none and refuses to spend anything to make repair or replacement. I am aware of other similar vehicles with same problem wherein porsche IS not doing a fix, but teling ownere to wait a couple of years! Sometimes hitting rear bumper with soft mallet restarts camera!!!
- Service brakes
The 2020 Macan developed extreme shakes with 14,000 miles. I had to replace rear brakes and rotors at 14,000 and fronts brakes and rotors at 21,000 at a cost of $3,000.00. Porsche has denied payment for these defective parts. They should recall and fix this ridiculous brake and rotor failures before someone is killed.
- Tires
The contact owns a 2020 Porsche Macan equipped with Continental Tires, Tires Line: ContiSportContact, Tire Sizes: 265/40/R21, DOT Number: HW43D3JM4320 and 295/35/R21, DOT Number: HW7DD3JK4820. The contact stated while driving approximately 30-35 MPH, the front passenger's side and the rear…
The contact owns a 2020 Porsche Macan equipped with Continental Tires, Tires Line: ContiSportContact, Tire Sizes: 265/40/R21, DOT Number: HW43D3JM4320 and 295/35/R21, DOT Number: HW7DD3JK4820. The contact stated while driving approximately 30-35 MPH, the front passenger's side and the rear passenger's side tires experienced blowouts, causing the vehicle to spin out. The contact was able to veer to the side of the road. The vehicle was towed to the dealer where it was diagnosed and a diagnostic report was sent to the manufacturer. The manufacturer sent a letter to the contact, stating that the tires experienced impact damage on the sidewall, which caused the tire blowouts overtime; therefore, they could not assist. The contact stated that the tires were brand new replacement equipment. The tires were not replaced. Additionally, the contact stated that the failure was a recurring failure and she had previously replaced tires 8 to 10 times. The tire failure mileage was unknown. The vehicle failure mileage was approximately 18,000. VIN was not available
- Air bags
I was involved in an accident October 12, 2021 in which the passenger side of my car was hit. The damage was from the front passenger door to the rear bumper. The total damage to date 02/18/2022 is approximately $25K. In the incident - not one single air bag deployed. I suffered a concussion as I…
I was involved in an accident October 12, 2021 in which the passenger side of my car was hit. The damage was from the front passenger door to the rear bumper. The total damage to date 02/18/2022 is approximately $25K. In the incident - not one single air bag deployed. I suffered a concussion as I hit my head upon impact. I reported the incident directly to Porsche within 2 weeks of the accident. I was transparent with all information and provided all requested documents to Porsche. However, I was advised in December that their engineers weren't able to inspect the airbags and the car worked as it was supposed to in the accident. Strangely enough - I am still waiting as of today 02/18/2022 for my car repairs to be completed by the body shop. So there was ample time for Porsche to inspect the airbag system - 4 months to be exact. Porsche touts it's safety as a top selling feature and I am yet to receive a resolution to the incident of the airbags not deploying during the accident.
- Back over prevention › Sensing system › Camera
Rear back up camera distortion makes it virtually unusable and like unsafe. Porsche is aware of the issue as it is disclosed on their legal notice at https://www.porsche.com/usa/legal-notice/
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011666Parts information with parts withdrawal involving the hydro-mounting - 992199384F The affected vehicles are cars that use the part number mentioned.
- 11011572Parts information for parts withdrawal involving the oil separator. The affected vehicles are cars that use part number 0PC115099A
- 11011570Special tools and equipment information for the WiScope UV upgrade - affecting all Porsche models
- 11011563Information on PIWIS tester update 43.000.020 & .021. PIWIS tester updates applies to all Porsche models that have an OBD2 port.
- 11011561Information on PIWIS tester update 43.000.017. PIWIS tester updates applies to all Porsche models that have an OBD2 port.
- 11011552Parts information for parts withdrawal involving the camera and control unit with the camera - PAD980551 & PAD980568C. The affected vehicles are cars that use the part numbers mentioned.
- 11011200Information on PIWIS tester update 43.000.016. PIWIS tester updates applies to all Porsche models with an OBD2 port.
- 11011195Information on PIWIS tester update 43.000.010, .011 & .015. PIWIS tester updates applies to all Porsche models with an OBD2 port.
- 11009877Information on PIWIS tester update 42.950.048
- 11009872Technical information for WPK9 - check crankcase ventilation plug connection
- 11009862Special tools and equipment information for the mobile data signal strength in the workshop
- 11008666Manufacturers certificate with an overview on approved Porsche A40 engine oils. See attached for list of affected vehicles.
- 11008662Manufacturers certificate with an overview on approved Porsche C40 engine oils. See attached for list of affected vehicles.
- 11008661Manufacturers certificate with an overview on approved Porsche C30 engine oils. See attached for list of affected vehicles. All MY04-20
- 11008660Manufacturers certificate with an overview on approved Porsche C20 engine oils. See attached for list of affected vehicles.
- 11008658Parts information for parts withdrawal involving the windscreen. Vehicles affected are cars that use part numbers 992845011Q, 992845011AN, 992845011S, 992845011AM, 992845011BL, 992845011DB, 992845047DY, 992845047FY
- 11008657Information on PIWIS tester update 42.950.040. PIWIS tester updates applies to all Porsche models that have an OBD2 port.
- 11008637Information on PIWIS tester update 42.950.032. PIWIS tester updates applies to all Porsche models that have an OBD2 port.
- 11008636Information on PIWIS tester update 42.950.030. PIWIS tester updates applies to all Porsche models that have an OBD2 port.
- 11008635Parts information for parts withdrawal involving the booster - 7PP035223M, 7PP035223AA, 99164548000. Vehicles affected are cars that use the part numbers listed.
- 11008624Information on PIWIS tester update 42.950.025
- 11008603Parts information for parts withdrawal involving the windscreen. The cars involved are cars that use the part numbers 992845011Q, 992845011AN, 992845011S, 992845011AM, 992845011BL, 992845011DB, 992845047DY, 992845047FY
- 11008486Information on PIWIS tester update 42.950.021
- 11008479Parts information for parts withdrawal involving the chain tensioner - 0PB109507D
- 11008476Information on PIWIS tester update 42.950.020
- 11008473Parts information for parts withdrawal involving the seat frame - 992885456CY
- 11008470Information on PIWIS tester update 42.950.015
- 11008454Parts information for parts withdrawal involving the booster - 7PP035223M, 7PP035223AA, and 99164548000
- 11008449Information on PIWIS tester update 42.950.010 & .011
- 11008441Parts information for parts withdrawal involving the engine oil (00004321093)
- 11008440Information on PIWIS tester update 42.950.000 & .001
- 11007107Parts information for parts withdrawal involving the wire set - 976971227 & 976971227A
- 11007096Information on PIWIS tester update 42.900.030
- 11007046Technical information Fluid in Rear Left Footwell / Rear Window Washer System does not Work: Replacing T-Piece and Section of Hose for Rear Window Washer System
- 11007041Information on PIWIS tester update 42.900.020
- 11007037Parts information for parts withdrawal involving the ball screw - PAF004835
- 11007036Information on PIWIS tester update 42.900.010
- 11006874Parts information for parts withdrawal involving a number of parts for the flange, fuel pump, and fuel filter
- 11006858Product Knowledge on the chassis/VIN numbering systems
- 11006850Information on PIWIS tester update 42.900.000
Every Porsche Macan model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.